Based on 7 opinions finded in 1 websites
Based on 7 opinions finded in 1 websites
Opinions
Rang them and asked if they do delivery; the guy was rude and ill mannered while conducting himself on the phone. Shocking!
Prakash R . 2024-08-13
MORE AT TripAdvisor
Service wasn’t great, confusion with the guy taking our order - didn’t seem to know what “sweet and sour chicken” was. Food was tasteless and the salt and pepper chicken was rock solid. This was very disappointing for us both as we had both heard such great reviews about this place.
Amy . 2024-07-09
MORE AT TripAdvisor
Shop was clean, service was good, food was very poor. Duck was too much grizzle & fat, egg fried rice um well there was a tiny morsel of egg with one pea in amongst the tray of rice. Won't have a takeaway again.
Jen P . 2023-03-25
MORE AT TripAdvisor
The food tasted beautiful and looked it too. It gave me pure happiness I didn’t even finish it as it was sooo filling ,and I had quite a lot on my plate, didn’t have to wait long either and it was very hot and fresh when we got home. Definitely recommend the chicken chow mein it’s a 10/10 experience
Bradie L . 2021-04-07
MORE AT TripAdvisor
Don't often have takeaways, so this was an early evening treat to myself. Shop was clean. Didn't wait long. Polite staff. Good tasting food. Will definitely go back.
Susan C . 2019-01-07
MORE AT TripAdvisor
Not the best and not the worst. Sometimes could do with a bit of spicing up especially if they are busy.
craig t . 2016-12-04
MORE AT TripAdvisor
Sometimes its OK but then at other times it just taste a little bit - reusing what was left over from before. Certainly caters for the British palate. Oil, sugar and MSG
world_is_your_oyster . 2016-11-03
MORE AT TripAdvisor
Can't fault this place in the slightest they are quick food is always 100% i can't fault this take away in anyway shape or form. X
FrequentFlier649637 . 2016-07-27
MORE AT TripAdvisor
I've used this take away many times on occasion twice a week and have left positive reviews before , but I spent £40 on a large family meal on a sunday night and it was disgusting. The special curry was just full of mushrooms and onions hardly any meat. Sauce which was tasteless and we had two pancake rolls which were full of grease and either off or very old oil, obviously we couldn't eat them.on top of all this the next day we could not get off the toilet. Will not use this place again.
Mark P . 2015-09-28
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91 Opinions
I ordered a meal that was grossly overpriced - the mussels were as hard as bullets - the toughness and consistency was as though they had been recooked several times. The chips looked as though they had been reheated several times and completely dehydrated. The only redeeming part was the won ton soup. For £49 for what we had, it’s grossly over priced and if me and my 96 yr old mother end up with being ill from this food - I have kept the mussels for testing just in case… as it was that bad. The mussels in the picture are what we couldn’t eat - they look ok in the image but trust me they were like leather.
339 Opinions
Don't waste your time. Just Eat said they were open, as did Google and their own Website. Placed an order and after waiting ages tried calling. No Answer. I found that I could message them on Facebook and was told that they were closed. After they had accepted my order. Just say you're closed!
118 Opinions
Having used Riverside regularly for over 40 years under different ownerships I was left disgusted this evening when I went to collect our pre-ordered takeaway, I waited at the hatch with my bank card in full view, the young lady behind the counter served everyone around me then totally ignored my self before walking back into the kitchen. I held my card up to her to indicate that I was waiting to be served but was still ignored. The final straw was when another customer came in and she immediately went to serve them and carried on ignoring me. I told her quite clearly to forget our order, she tried to apologise and make out that she hadn't realised that I was waiting but that was a feeble excuse having stood at the hatch for 10 minutes with my bank card in full view of her. The sad thing is that the food from Riverside is usually of an excellent quality and there is plenty of it - but if they wish to retain custom then their standard of customer service needs to greatly improve, locals talk to locals and Riverside would do well to remember that.
17 Opinions
Excellent tasting food and good customer service. Very tasty and delicious, well worth the wait. Definitely recommend.