Royal Oak in Wigan

Booked a table for the breakfast sharing board for two people for this morning. Have to say it was amazing and fantastic value, however today the service let us down. We weren't asked if we wanted drinks, so I asked and was told tea/coffee wasn't included, which was fair enough, so we ordered 2 coffees, the food came and after checking online I saw it included orange juice, so had to ask for that. Great choice of food and such a lovely pub. Have been many times for afternoon tea and always received a nice welcome. I have knocked a star off today for service. We finished our food but the staff serving were sat eating breakfast, so we waited a while and no one came, so had to disturb the staff to ask them if they could box the food we hadn't managed to eat up, not a problem. Staff are lovely, however we shouldn't have to feel we are disturbing them when we need to leave.

Had afternoon tea with friends. There were 12 of us in total. The food was amazing, served on platters to share between 2. More than enough to eat with lots of variety both sweet & savoury. Really good service and excellent value for money. Highly recommended

I had a birthday voucher for afternoon tea which needed using, but as I don't eat cakes, biscuits etc. I phoned to ask if it would be possible to arrange replacements and the helpful lady I spoke to said she'd organise it with her chef. When we got there it was yet another rainy summer day which was a pity as there is a large beer garden area at the back, which would be lovely on a sunny day. The indoor area was quiet which we weren't surprised at on a rainy week day. The afternoon tea platter was delicious, it had some hot food such as mini quiche, chicken goujons, plus freshly made sandwiches, scones with jam & cream & cakes for hubby and portions of lovely fresh fruit. We both enjoyed the tasty food and would return here to eat in future.

Decent pub in Wigan, but I had a pizza for 10 quid, I do not exagerate when I say it was probably the worst I have had, burnt and pretty tasteless. Not recommended and definitely not worth 10 quid.

Pre booked a table for 11 6 weeks ago and paid a deposit ,arriving there on time the table wasn’t set ,poor service food was inedible the sprout and stuffing balls could have been used as golf balls parsnips was burnt and covered in grease ,everyone was given the wrong main some got 2 and others got none . What a shambles 2 hours in still no sign of desserts nor the tables cleared.wet cutlery in a pile on the table . Needless to say we got up and left and went to another restaurant for dessert. Will not be returning .

Food was overcooked and inedible. The only positive was I got a refund straight away after sending food back. Table service was poor, pile of wet knives and forks just left on the table. Poor service and won't be back.

I say 'surprisingly' as someone I know eats here fairly regularly and has taken family members along on some occasions. The pub must be doing something right as it's still in business but a few in the vicinity have closed down. The pub has a lovely quirky interior and the bar service was speedy and efficient. Unlike the kitchen. Given that there were only a handful of people in, the meals took rather a long time to arrive, especially as it was all simple uncomplicated food. The steak strips were chewy and the chicken on the Caesar Salad had an odd consistency. We expected a member of staff to check back for our comments at some point, but to no avail. Just a little tip to the 'servers' if you can easily place a plate down on the table yourself, please DON'T lean across someone who is eating and hand a full plate to another customer to put down themselves, it's just rude and poor practice. Given the fact that it came recommended so it might have been a one off, I won't be rushing back.

What a lovely pub. Shame about the staff (not all I might add) After walking in the member of staff had started putting the glasses away, said "thankyou" to another customer after placing they're empty glass on the empty bar. They then continued to finish putting the other half away until asking what I would like to drink. I was told a very sharp "8" when asking what time they serve food until. The same member of staff then shouted across the bar, "you can sit down you know, I'll find ya" while I was enjoying my long awaited pint, After feeling socially forced into sitting down, the cutlery then arrived abruptly with zero conversation and an unanswered Thank-you from this side of the table. Thankfully thats the last time i had the displeasure of interacting with this person. The food on the other hand was fantastic and would come back on the building and food alone. The travel magazine I work for will be very glad to hear my thoughts. As will the international clients i have visiting my well established engineering company around the corner. As a lovely fare well i recieved a corner eyed glance as I finished my meal. For once I preffered it to the classics, "is everything OK?" "How's your food?" And "can I get you anything else" Instead of dessert I opted for walking out to a very hasty "was that nice?" YES, the food was superb 👌

Fantastic afternoon tea. Great value and lovely friendly staff. Genuinely great and warm atmosphere. Tasty food. Tapas looked lovely too.

After not going into this place since it changed hands ages ago I took my partner in one day to enquire about gluten free food being available. They were in the middle of being refurbished and they said when it was done they would have the biggest working kitchen in Wigan. Also that they would have an EXTENSIVE GLUTEN FREE MENU. So we waited... And not long ago after being gifted Christmas money I suggested going to sample the food there. I rang up, talked to a lady who verified that what I had been told about having a decent number of gluten free options was true and to come in to try. We were informed when asking the staff about these options upon arrival there were tons and all clearly marked out on the menu... After sitting down with our drinks we discovered this was TOTALLY UNTRUE. I asked again if they had a separate menu for this as the only thing labelled was VEGAN and VEGETARIAN options and they apologised saying that one of the staff would show me the dishes (that were not marked on anything as she ate gluten free as a preference) and there were TWO MAIN MEAL OPTIONS. Possibly two starters as I recall. The starter was good, the main which consisted of steak and homemade chips was rather bland. I didn't finish it. My partner had the Beer Macaroni with "Cornbread" and was also very disappointed... It was like cake in texture I could see it myself (he said it was sweet and cake like in taste too) and was covered in garlic (this wasn't I don't think stated on the menu nor usually part of Cornbread in general)... I was willing to give it a try even though the information given about the vast gluten free menu was not at all true and looked to be confused with vegan/vegetarian food hoping that the food would be good but it really isn't anything great. I was gutted to have used my money on this as other great restaurants in town that always deliver great quality and many options for me were all open at this point and I wish I hadn't been totally misinformed into going to the Oak. In future I will go in for the odd drink but not for food. Nor would I recommend the quality of it... PLEASE, for goodness sake train the staff in the difference between gluten free and vegan food options as you really could ruin someone's night out and waste their time and money. Such a shame as I have through many many years gone here for gatherings and social occasions. Hope someone finds this helpful.

🤗 Totally satisfying! We were there at Sunday Lunch yesterday (a baker's dozen) and absolutely loved it. Beef and Chicken were cooked to perfection and plenty of it. Some found room for a tasty pudding .... don't know how. Congratulations to Mark and his team .... we will be back!

Went on Saturday morning 15th October with Gaz an his daughter she had full breakfast I had sausage and egg barm they where 100% brittiant thanks to chef Mike his food is delicious ⭐⭐⭐⭐⭐

It's a different sort of establishment, so welcoming and service is brilliant from the moment you step in until you leave. The Afternoon Tea caters for all and my Vegan friend was delighted as me the non vegan...

Not only did I feel that the quiz on a wednesday was a load of rubbish and 'annoying', trying to be amusing but really they sounded common as muck and it was also pretty dead. I gotta say the prices are ridiculous for wigan! I got a pint and half of lager and it cost £9.50! Everyone who goes in there looks like they have fallen out of the only way is essex. The nnly good thing at times is the toilets are reasonable and sometimes they have music on, That's why I give it 2 stars.

🤗 Afternoon Tea at the Royal Oak today .... 18 of us! Brilliant service, tasty food, great prices! We will definitely be going again. A big thank you to the team. StephenH, u3a Wigan.

Brilliant pub/restaurant amazing staff so friendly,it's a place families, business,friends,solo, plus dog friendly, fantastic beer garden with pizza Gill,an bar outside

Came in on a busy evening and were delighted to find staff who were both friendly and helpful, from those working in the door to those checking the garden. A real treat.

Went for a nice afternoon, had drinks and ordered food. Food came, cheese burger and fries and peri peri burger and fries. Luckily my partner cut into the chicken burger first and it was raw!! Crap food here, cheap and nasty.

Came here on a wednesday night and Joe served us. He was very attentive and speedy and abided to all social distancing. An asset to the pub in every single way.

The Royal Oak are offering takeaway afternoon tea while everywhere is shut during lockdown. You ring up and place your order, pay over the phone and then on the day park up outside, open your boot, they bring it out and put it in your boot and off you. The actual food was really nice, all tasted fresh and the cakes were really yummy. My 2 favourites were the chocolate brownie and cheesecake. Oh and the bottle of prosecco! Thanks a lot for helping to make my mum's birthday a bit more special in lockdown.

We went yesterday, three generation ,me, my mum and my daughter and had the best afternoon tea we have ever had , and we have had a few !!!! The guy serving us was lovely, even apologised that it wasn't ready as soon as we arrived because the chef was just waiting for the scones to finish ❤ Everything was delicious, especially mushroom soup , mum especially liked the chocolate brownie and even though we were all stuffed ate every bit if it . Will definitely be going back as often as possible and would strongly recommend it to anyone who is thinking of afternoon tea.

We enjoy visiting here for a few drinks and lunch.Great staff and wonderful food.Huge beer garden at the back.We will be back.

What an absolute feast... Homemade pastries,clotted Cream ,Jam ,sandwiches, and hot haloumi fries and Chicken Goujons... paired with a gin of your choice. Staff are pleasabt in a relaxrd atmosphere. I can't not but give 5 stars... recommend most definitely...

Been in a few times for drinks but this was the first time for food, will definitely go back as it was really good, portions were huge and very reasonably priced. Staff are very nice and helpful

Arrived and quite a funky looking place with quirky fittings, very roomy - great looking beer garden with wood fired pizza oven.Staff very friendly and attentive.It is Sunday morning, about 10.45am. Opted for breakfast to cure the late night before. Full English £8.95. Wow...a decent sized plate of top breakfast nosh. Double fried eggs, bacon, sausage, black pudding, beans...all the works. The image doesn’t give the size any justice so for value, we were very happy and didn’t quite manage to finish it.The only criticism was our table was quite sticky, but easily fixed - perhaps disposable table cloths for dining customers could be implemented and would look nicer too.Would definitely return if we were in the vicinity again.

Ordered the Fish and Chips .. Was shocked to receive FRESH fish and Chips for £5. Freshly battered and Hand-Cut chips.. Staff are friendly and attentive. Truly an Enjoyable Experience.

10 if met here to start our pub crawl, we all fitted on one table and there was a large hen party which could also fit on one of the large tables, good beer and a fair price

Called on the off chance after our planned venue was full. Good beers whilst choosing our food, 3 starters for £11 which is unusual, meant we had an extra 1 for £1...!!!Food was served quickly and piping hot. What I would call a "local" pub - tv's showing football and 1960/1970 music also playing..!!! We were in a corner bench with great giant cushions, very comfortable.Overall good value - bit less expensive than we normally pay. Will call again if in the area.

had a few drinks hear on Saturday before we whent for a meal at the Indian up the road and was a good starting point with plenty deferent drinks on offer to please all.

Absolute waste of my family's time. On the website it told us that food would be served on that day. It was no national occasion, so we thought might as well try it. we were very disappointed after we travelled 4 hours with all my family to have a celebratory meal there in our home town, and food was not being served. Website is misleading and needs to be updated regularly. Appauling.

We met as a group in Wigan, due to attend GBBF in a couple of weeks. Did a tour around and was recommended to visit by one of our team who is a manager at another real ale pub in the town. Beer was 'ok' nothing special on offer for a Saturday night. We didn't eat here, was very popular though and food looked reasonable

All off our big family eat there weather it’s for a Sunday carvery or a meal in the week for clean good service and excellent for and good menu choice we go very often

Popped in for lunch the other day, it’s ok but not fantastic, Cheap and cheerful, basic pub food and not breaking the bank

Place has loads of character, but also modern with lots of tv’s. Shows live football. Staff very friendly. Also does serve food, however we didn’t eat

Four friends visited Wigan at the end of September and spent Friday and Saturday evening in the Oak.

Visited for the first time with a friend. We walked in and there were 4 members of staff (inc manager) stood behind the bar having a chat, they didn't even acknowledge we had walked in. We got our own menus and sat down. We sat in the beer garden, which is absolutely lovely! Really clean and a nice place to sit in. We both ordered the steak sandwich with a side of chips, now I do have to say for my food and my drink it was only £11, so I wasn't expecting the food to be amazing at this price. The bread was nice but the sandwich was impossible to eat. It was literally a piece of steak in between of two slices of bread. And the steak was quite tough. The tortilla chips that come with it were all in tiny pieces, as if I had just been given the last of the bag. The chips were brown and hollow in the middle. They do have a impressive drinks selection and the atmosphere is great for having a drink with your mates! But I would go back for food.

We visit this bar often. Today I asked for a glass of white zifandel to be told by an ignorant member of staff "We have none". I said are you sure and was told she'd have to ask her manager who had gone out. I reckon there was wine but probably unopened bottles and she didn't know if she was allowed to open one. What a joke!

Food is terrible would not recommend to anyone had the Royal Oak burger and chips the chips were black burger burned and the barm tasted dry and mouldy

I had been in the previous night and thought the menu looked interesting.

Before I start, I visited here shortly after it reopened and the food was good. I couldn't say the same for my second visit on 14 February. The pub was virtually empty so no excuse for what happened next. My partner and I called for a Valentine's Day drink and a snack. Not being particularly hungry I ordered a portion of chunky chips. They were dark brown, soaking in oil but hard inside. My partner had nachos - microwaved so they were impossible to eat, cheese stuck to the bottom of the plate and a dollop of salsa. I wanted to send it back but my other half didn't want to cause a fuss. On a positive note, the staff are friendly and welcoming, particularly the young Scottish barmaid. I think they need a new chef though! I won't be eating here again - pity.

Lovely pub and lively. Good selection of beer. Nice garden at rear under cover seating with heaters. Woefully short on staff for a popular pub on the outskirts of town.

£13.90 for 2 lovely breakfasts with the full works,nice to have a non standard slice of toast too, served large coffee= feeling satisfied. Would do again.

The recently opened pub has started to do decent food now after a change of chefs. Before I seen many people complaining about the food but seem to have turned it around with this new chef

This newly refurbished venue has a great pub environment and I recommend it highly for drinks with family or friends. Lovely outside beer garden for summertime too! Having visited a few times since re-opening, decided to try the food last Saturday (late afternoon). After placing order at bar, the waitress inexplicably walked off? A supervisor spotted and kindly resolved matter whilst addressing her action with her discreetly. Service is obviously important to the management which leaves patrons feeling good about the place. Told food would take 20 mins - starters took more than double that but what set the 'tone' for the meal was the way the waitress flung down our starter - no cutlery, no napkin, no condiments - we had to go in search of those ourselves. At £7.50 for a small starter portion of rubberised calamari can't really recommend it as good value for money. I did let the supervisor know when he collected our plates that it had been a bit rubbery but didn't mention the poor waiting service. When our mains arrived they were modestly portioned. The steak pasta was delicious but very small portion for a male and at £9.95 seemed a £1-2 too expensive for what it was. The chicken burger had the smallest fillet of chicken I have ever seen - it was a slither of a normal breast and had a soggy bottom with mayo so needed to be eaten with a knife and fork (which I would have done anyway! :-) ) and it was missing the cheese chilli mentioned on menu. The fish and chips was fine, again quite a small portion, and arrived with mushy peas rather than the ordered garden peas. They kindly exchanged but peas arrived in a boiling metal camp cup, still swimming in hot water and presented to our 6 yr old - not child friendly. Not an extensive menu so disappointing that nothing really stood out as great - poor waiting service left us with an overall disappointing impression. That being said, the supervisor who had asked us about our starter came back after our mains served to check everything ok and we said it was fine - again demonstrating customer care. I think they really need to lift their quality and presentation a bit to match pricing or reduce cost £1-2 per plate to for people to feel good value for money. Hopefully the menu, kitchen and waiting staff will get better the longer it is open. For time being, we wouldn't eat there again but definitely a nice venue to have a drink in.

WE used to frequent this pub / Restaurant many years ago and it was good then but its now GGGrreeeat.. with the beer garden and the decor being homely and welcoming i can honestly say its one of the best in Wigan .. trust me i go to a few..

We hadn't been in here for some years so were pleased to see it had been given a make-over and although it was a quick visit we enjoyed the pub. However, we didn't rate the local beer (Martland Mill) that highly so we moved on,but it was worth visiting The Royal Oak again. Some interesting features inside and an outside drinking area at the rear. Friendly and helpful staff. Busy bar.

Nine of us met up here to celebrate a friends upcoming birthday.First impressions,it had recently been renovated to a "retro style" pub. Well if you call old battered steel chairs that are so uncomfortable,I would rather be old fashioned. Now on to the food,first of all it only a small selection of food,not to everybody's taste but we all eventually found something to suffice. When our food came,we were all shocked at how small the portion sizes were considering how expensive it was. It was a shame as it tasted ok. In all I would not return to this place as it has no comfort at all.

Visited here after being told about it by a few friends! It was so busy! The service at the bar was dreadful and there was not enough staff! Also the aroma near to the toilets was horrible! Not very impressed.

dropping the missus off at work nearby. Day off so fancied a cooked breakfast and was moaning that there is no place good for a breakfast nearby. spotted the signs outside didn't know it had all been changed. Best full english breakfast I have had in ages.. . Will be back!

This local pub has recently reopened after standing empty for some while. Completely refurbished in a traditional manner (previously bland & uninviting) using old furniture & decorations. Good choice of cask ales. Beer garden to the rear ,plenty of tables .. landscaping perhaps a work in progress a few more pots & shrubs would do the job!