Royal Oak in Test Valley - Phone Number, Reservations, Reviews

We went for dinner at royal oak charlton, the food was delicious, and the staff were amazing, very friendly and helpful. Our server ..a young lady called Scarlet was lovely. Would definitely go again and recommend :)

I felt compelled to leave this review after having the worst steak I've ever eaten. My Mother, Brother, his girlfriend & myself stopped off for a meal after watching the BSB at Thruxton. When ordering my steak I was informed that they can't cook bleu steaks so would have to have it rare which didn't leave me hopeful of a good steak. My scinisism was eventually, after asking why it was taking so long for our food to be served, confirmed. My steak was approx 8mm thick & looked had a brown "juice" covering it & was well done. I couldn't eat it & after 2 mouthfuls it had put me off the rest of my meal. When a member of staff came round to clear our table, we were asked if we enjoyed our food to which I told them that I couldn't eat it because it was so bad. No refund or compensatory offer was made by the establishment. After this experience I/we will not be returning again.

Our local gem of a pub! The staff are second to none, always friendly and accommodating. The food is pub food but it doesn't disappoint. In over 15 years we have had no reason to complain. Jodi and Wanda are fantastic hosts and the staff are a real credit to them. Lovely village pub

Came for a nice Saturday lunch today with some family friends. The staff were accommodating, the food was lovely and the service was as best as could be. One of the girls working today- skylah and the other boy running around with dark hair were very friendly and accommodating. We will definitely be returning.

I always have the best time at the Royal Oak in Charlton. The staff are always warm and welcoming. The food is nice and warm. A big shout out to Cherie, and the team for always going above and beyond.

This is a beautiful country pub with a warm and homely atmosphere. The pub offers a great menu and lovely garden. Would highly recommend visiting!

We were told we were not allowed to book a table in the bar area, this was not something that they do…. only to arrive to find others had been allowed to book tables. The food took over an hour to arrive, but that’s sometimes one of those things. The toilets were dirty and the smell carried into the bar and eating areas. There were rats running around the beer garden too. It’s a shame, because I had hoped for a bit more from a small village green king.

This place used to be family friendly but has recently gone down hill. The service for food is late and if you bring kids to the beer garden, the management complain. Used to be my favourite pub in Andover but if my kids are not welcome during the day I will drink somewhere else.

Bar staff and waiter service were excellent (lovely and polite)Food was slightly slow but we were with family so it gave us time to catch up.

Visited the Royal Oak last weekend for a meal with friends. We all commented at the end of the meal on how nice the food was and probably the best pub grub we have had for a long time. Have since been back with my partner and again had a nice meal, good service and reasonably priced.

Locale davvero tipico ed accogliente, trovato per caso. Davvero saporita e morbida la bistecca di capocollo, ottimo il fish&chips.

Went with my husband, daughter, son in law and 3 year old grandson. They were providing a ‘kids eat free’ so we thought we’d take advantage. This pub is always welcoming and friendly, with a good atmosphere. The menu is typical of many pubs but what makes this one better is the standard of cooking and presentation. The chips were perfect, crisp on the outside and soft in the middle. Everything was served hot and perfectly cooked.

, Ah, the Royal Oak! It's a fantastic pub in Charlton, England. The atmosphere is cozy and inviting, and they serve a wide selection of drinks, including local ales and craft beers. The pub is a great pub with excellent staff who are extremely welcoming. Would recommend

Went to lunch today with friends had wait for a hour for our lunch and 30 minutes for our pudding nice food and it's hot but no sorry for wait by the Royal Oak pub

Came down for a wonderful festive fayre meal. Table was beautifully decorated by the staff! I would like to give a huge shoutout to Sherie and the staff working on Saturday. Your service is as amazing, we will definitely be back!

Had a lovely lunch today the food was delicious nice and hot, the staff very pleasant nice welcome when we arrived not over priced we will definitely return, thank you.

Sheree and her staff were brilliant at accommodating all of us - as we were a big party, whilst still getting all our meals out together and keeping us in drinks. Excellent food, value for money and above and beyond service - thank you Dawn and colleagues

Fantastic food, great staff. A very pleasant night out. Nothing was too much trouble. Good prices and extremely tasty food

Visited the royal oak recently for food. Lovely pub very friendly staff and excellent standard of food. Jody runs a very good team and will definitely return soon

Went here for our anniversary meal with my husband. Exceptionally clean and lovely atmosphere. Food was amazing and our server Shannon did a great job making sure we was happy with our meals. Overall very pleased and will be returning!

Great service as always, staff very friendly and food great and served promptly. We were looked after by Skyler today and she made sure all went to plan for us

Had a lovely family meal out at the Royal Oak, thought we would try somewhere new and it turned out to be a great!, we had a lovely waitress called Shannon for the evening who went above and beyond for us!

This a super family and dog friendly pub. Great food and atmosphere. Staff are also extremely friendly and approachable. Five stars!!

Fantastic pub in Charlton! A lot better than some of the other Greeneking pubs around. Would highly recommend

Just had 6 Sunday lunches and literally sent back a plate full of inedible food. Cheap supermarket potatoes cooked in cheap old fat. Broccoli harder then pencils ! Total of 1 “pig in blankets” don’t be fooled by the plural S and cold food . The 6 of us won’t be returning . Skylar the bar lady was lovely though when she took our order .

The most dreadful Sunday lunch ever. The meat was like a dried up piece of shoe leather. The stuffing ball (if you can call it that) it was the size & texture of a marble. When I complained to the waitress, she said she’d let...

Had a great lunch here. The staff are always so friendly, accommodating and just themselves! I would recommend to anyone looking for a quaint pub in Andover. Lovely food, great options of drinks available for all- non/alcoholic, ales, pale ales, wine, cocktails and kiddies drinks.

Had a fantastic Sunday lunch roast. There were alot of us who ordered food and made abit of a noise. Although the staff we so lovely, kind and accommodating. We’ve heard nothing but good things about this pub and we’re so glad that we came...

Read a few previous “reviews” and thought “mmm not sure.” People commenting about wait on food when they’ve already “precooked meals.” Firstly, pubs don’t precook and preorder food. Secondly, the staff can’t control the flow of people that come in and out the restaurant. We...

Prebooked party of 12. Were advised food order would be 45mins. But not told that when we first arrived. Waited till we ordered to be told. At least 2 of the drinks glasses had lipstick still on them. Food once it came out was ok.....nothing...

Huge disappointment. Booked a few weeks in advance for a well needed family get together. Arrived on time and when we came to order at the bar were told a 45 min wait for food. Queried this as we had pre booked table to be...

The roast beef dinner was incredibly disappointing, it consisted of 2 skinny scraps of beef that were just fat, god knows how many times the roast potatoes were reheated but they still managed to be solid. The only edible part was the over cooked veg....

I have been a fairly regular visitor to the Royal Oak for over 20 years now. I’ve recently retired and so I meet up with a few friends every Monday and (try to 🤣) play golf, followed by a nice meal and drink at The...

Did not appreciate the rude staff sneering at my partner who was trying to breastfeed my son. Food was average at best when it eventually came out. Attempted to change my sons nappy before we left however noticed the changing facilities were nothing more than...

Had a lovely lunch here today with some friends from up North. Service was fantastic, food was to die for (there was a shortage of choices due to an apparent new menu launch) service was 5 stars! Great female staff member who had great customer...

Faultless all round service. Friendly and attentive bar/waiter staff and the food was presented extremely well, very good value for money.

Came to sit in the beer garden and decided to order food at the same time, the app was very easy to use, although they did bring our drinks out twice some how. They have on the menu ‘two meals from £14.99’ which i would...

Had a lovely Friday lunch with my girls! The staff were absolutely amazing! Always smiling, always offering to help and always going out of their way to go an extra mile. We ordered the pub classics, which is so worth the money! (Although I do...

First time here. lots of food not available from the menu not even peas. No mixed grill but you could order all separately. Fish and chips portion was very small gammon was ok but eggs were over cooked and on all dishes there was about...

Staff is always Friendly, helpful and nothing is ever an effort.. Food always good… Well done to Jodie, Wanda, Cherie and their team…

Finally decided to pop down for a quick meal and drink on Saturday lunch time. I was pleasantly surprised by the friendly staff who gave us a warm welcome with pleasant smiles all round. Great service and good food had us making a Festive Fayre booking for December. Would definitely recommend

Such a good family afternoon with good food, a cosy atmosphere and phenomenal staff! Perfect way to end a cold weekend. We look forward to our next visit

Came to the pub on Sunday afternoon with my family of 4. I was greeted by really friendly and accommodating staff members who went out of their way to fulfil our wants and needs. Food was delicious, the waitress’s were extremely friendly and did everything they could to make us feel comfortable. I was recommended the signature hunters chicken which was delicious but very fulling and my daughter got a free dessert with her Sunday roast. I will definitely be coming back here and I recommend it to anyone who is looking to have a decent pub lunch! Well done staff and well done to the mangers

Came to The Royal Oak on Friday eve with friends and family. It was so good to see how busy it was with people having a good time. The food was brilliant and the service from bar staff to servers was phenomenal considering how busy it was. Absolutely love this pub!!! We always have the best time when we there

Had a wonderful afternoon with friends. Great service with happy, friendly staff. One of my favourite pubs in Andover.

Welcoming staff, absolutely delicious food! Great atmosphere. Family or friends.. or parties! 100% recommend.

We stopped here for dinner about a year ago and was so impressed I had to write a review. We decided to make another visit last night and nothing has changed. I don't know where they find the staff, but they are literally without fault. We were served by Allana (spelling!?) And she bent over backwards to make our visit enjoyable and couldn't do enough for us. She was great with my kids answering all their questions! 100% our favourite pub now so now restrictions are lifting will be visiting far more often. and we will be making a booking for the Christmas period.Thankyou.

Came out for dinner from far away family then to order a meal completely chicken based then to find out there is no chicken whatsoever I would not recommend coming here this had happened every time I’ve came here for the past 11 years it’s beyond a joke but staff did a great job sorting it out and suggesting alternatives just those who sort out food stocks who need a kicks up the rear

Although the food and drink here is always great and the staff, in the main, friendly and attentive, it is let down by their awful front of house ‘manager’. On 2 occasions this woman has been obnoxious, the first time telling my daughter to sit in her seat and not move around the OUTSIDE garden, like some over zealous covid marshal. Our most recent encounter she barked at us that we’d made an error on the table number when ordering our food via the app, because of some mixup her staff caused when serving food to the wrong table. Funny that we’d already been served drinks off the same order to the correct table 10 minutes earlier. When I proved her accusation was wrong, there was no apology, she just walked off. How can you point blank accuse your customers of making a mistake, be proved wrong, then simply walk away. Disgusting. Get her on a customer service course…. Or sack her, because she is letting your establishment down.

Took our father to this pub and it was lovely, the staff and food were excellent. The service was also spot on, asking for additional drinks at the right time and checked in with us when needed. Highly recommended.

Had a nice family dining experience. Friendly staff, good food and drink and a relaxed atmosphere for kids to enjoy.

Had a very enjoyable meal last night at the Oak. Staff were great, tried new dish on the menu, Korean chicken burger was lovely, rest of family had good dinners too.Procedures in place to maintain everyone's safety meant we felt very relaxed and enjoyed the experience.

We went as a family around lunchtime today. The landlord was friendly and the team delivered an excellent service. The food was great and everything arrived quickly. Everything went in accordance with the covid guidance and was definitely pub safe. We will absolutely be returning for a meal and drinks soon.

Visited the Royal oak in Charlton with my family this evening. The service was outstanding, eveyone served our table with a smile. I will definitely be going back! Well done to the team at the Royal oak for all the hard work and dedication🌟

Brought the kids for half term treat. What was not to love!!! price, staff and Covid safety all spot on. Will definitely return without the munchkins for a longer visit.

Visited The Royal Oak Charlton this evening, what a wonderful time with friends. The food was outstanding, brilliantly presented and delicious !!! Friendly staff who made the visit really enjoyable. Look forward to going back.

Used to be a regular visitor here. Such a shame as used to be a lovely pub. Sadly over the years ha totally gone down hill. No personality what so ever with a lot of the staff. Some especially a young blonde lad just plain rude. I know we are in a pandemic but the other greene king pubs make you feel welcome, sadly not here. Maybe some customer service training is needed. Landlord also not friendly unless you are one of his pals. Probably one of the worst run greene king pubs in the area.

We made a booking online in the same day and when we arrived the parking was a little small but we managed.The waiting staff informed us they weren’t quite used to table service yet (usually order at the bar) but I think they were very polite and attentive! We ordered through the app but the staff always checked on us multiple times and nothing was too much trouble.Food was nice, service was quick.

We are a family of 5 (1 teenager and 2 small children) and we stumbled upon this pub on the way home and decided to have a meal out because it was getting late, so we had not booked a table. I was greeted in a friendly manner and offered various tables to suit our needs.Our waiter laughed and joked with my children and gave a swift, accurate and friendly service. He had the rare talent of allowing us to eat our meal in piece, but appearing almost immediately when we needed something! At no point was my pint glass empty, or any of us left trying to get a waiters attention.The food was fantastic, and was priced slightly less than what i would have expected for the quality.Cannot fault the place on any level, will definitely be going again and would recommend to everyone.

Last week we chose to eat in and the whole scenario was handled well by all the staff, food was good and service quick and staff very, very helpful. We will return. Booking on line is so easy for reserving tables or for ordering Take Away.We chose the Take Away menu last night - meant we could both have a glass of wine with meal. Well done all of you - the staff were superb, the food was excellent and prepared for the time ordered. Will recommend to everyone. We will return and we hope this will be the "new normal". We both wished we had thought about it months ago. Keep up the good work Jody and staff - thank you.

Really disappointed Contacted as unable to book table through website. Tried a few different ways. So called and was told couldn’t book as needed to book through website but advised there was definitely space for five. From call I went back to website for one last try and got in only to be told no spaces! Really disappointed

£14 for 10 chips , 5 chicken dippers and 2 soft drinks what a rip off Not doing sandwiches and wraps due to Covid as they don’t want to touch the food however a burger is still on the menuWill never go back even when all of this is over shocking !!!

Went for a family meal rump steak off the menu little choice but portion size disgusting it might be because of Covid but don’t rip us off

Nice pub, loads of Parking and fantastic grub. they have a good choice of drinks, a nice littel seated restaurant area and the menu is very extensive with al of the Pub favourites

As a cycling club we visit every Saturday and the staff are fantastic especially Meghan Great coffee and great food a must visit

When our local cycling cafe closed down, we were at a loss as to where to go after our club rides. One visit to the Royal Oak, and we found a new home. They gave us a warm welcome, offered to suply a selection of cakes just for us, and we have never looked back. Great staff, always game for a laugh, and the best carrot cake in the world.

Excellent coffee and cake every Saturday morning after our club cycle ride. Very friendly staff. We wil definitely come again. Thanks.

I am so happy with our experience here , my mum is here to visit as she lives up north , the man was very hospitable as soon as we walked In , food was beautiful and the waitress was very attentive with our needs , the pudding were beautiful too , I would highly recommend this restaurant.⭐️⭐️⭐️⭐️⭐️

First visit here after a friend reccomended. Delicious food. So many drinks promotions. The staff are all polite and well mannered. Look forward to visiting again.

My friends and I often eat here for what we call a “cheeky cheap meal”. Food is good (only had one bad meal over a long time of visiting and cost was deducted off bill). Staff are attentive and the pub is always buzzing.

We came in for the rugby yesterday and the vibe was amazing, everyone was having fun but everyone well behaved and the team were firmly in control and happy, we will be back for the next one.

Typical local pub - nothing special in terms of food but everything good value and nothing offensive

We love it here, came in and had the sausage and mash and it was superb, the kids all ate and had puddings and the wife loved her gammon! Tag friendly and place superb, may even pop back into the sports bar and watch the footy later! Great pub!

Came here for a bite to eat with my partner and although the food was great the service was fantastic, people who were smiling and clearly enjoying their job, we felt comfortable and welcome from the get go and stayed most of the evening, great job everyone!

Ordered senior meal, but when dessert didn't turn up, clearly it had been forgotten!! No explanation or apology or how can we put this right!!

The food is always well cooked, staff are always friendly,Busy pub,main restaurant and a separate bar at the front of pub,great for locals and people who want a quiet meal.Worth a trip

Had a fantastic meal tonight thank you all very much great service will definitely come again only issue was not enough sprouts!! 😂😂

Decided to treat the wife tonight to a meal and the service was fabulous and the food was spot on. Lovely staff working there too. Many thanks

we booked a table for 5 for a meal on boxing day, the roast potatoes & vegetables were not fresh & the parsnips were almost burnt, cant say we were impressed, the desert was the only meal we enjoyed

We were let down at the last minute by a neighbouring pub - the Royal Oak were able to accommodate us with no notice - no mean feet with 9 adults and 3 children!

I am truly amazing with how well run this place is and how great the team are, the place is like two separate pubs, with one section for drinkers and one for foodies and they both have there own relative fantastic atmosphere, and it’s incredible to see it in action! What a place!

Tonight 14 of us had our Christmas meal at the Royal Oak in Charlton, Andover. You could not fault the service or the food. Everything was fresh and hot, all dietary requirements met. We will be booking our next get together there, thank you

7 of us dined here last night and had a brilliant evening. We had ordered the Festive menu so knew exactly what food we were eating. When we arrived at our table we saw a lovely pine centrepiece in the centre, plus crackers with choice of 2 types of glasses for wine or bubbles. We received a very friendly and pleasant greeting from the waiting staff and within minutes of the full party being seated our starters were served. Those of us who had ordered prawn cocktail were disappointed that it wasn't served with usual 1000 island dressing but after speaking to the waitress a different dressing was brought out. The fault was ours not theirs as we hadnt read the menu thoroughly.

Went there last night 29/11 even though it was busy and told there was a wait on the food the food was lovely and definitely worth the wait I will be back and I will also be recommending this place for food

Went to dinner at The Royal Oak last night with family. What a fabulous eve, the staff were friendly and the service was first class. The food was well presented and absolutely delicious. We'll definitely be back for more.

Went here today for a family meal for the first time since may when the food I had was not great but told by friends that the chef then had gone. the lady behind the bar tanith was very helpful and a little bundle of joy and the food today I can't describe it was that good I will defo be returning

What a lovely village pub! Family and dog friendly for those with pooches, or those looking to pet some pooches...

Popped in for a meal with with some friends and it was bloody fantastic, great deals on the food. The staff were really friendly and attentive, the atmosphere of the place was great. Dogs are allowed in the front of the pub too which is always a plus in my books. Deffo will be recommending to my friends!

great atmosphere for rugby and football, pool table always makes a trip down with the lads very banterous. Wouldn’t be a fun Friday night without the friendly bar staff, big up Tan and Meghan my favourite ladies, love your local posty, Dan the man

Popped in with the family and was very happy with the food and vegetarian options. Busy but food came out in very good time.

A 45 minute wait for a drink to be greeted by ‘what?’ I proceeded to order and was ‘tutted’ at. Eventually after receiving an unlively Stella Artois in a glass that could only represent a stained glassed window I headed to the dart board, only 16’s and 17’s I could hit which turned my attention to hitting the respective members of this shambolic parade, the average that of a disused nursery. Will not reattend, poor service, atrocious feeling and outright pretentious, I’m out!

Use this pub regularly with friends. Food is always good and very good value. Staff very friendly but bar is sometimes understaffed meaning a wait for drinks.

I attended the Royal Oak in charlton and I played a game of pool. Upon setting the balls up there was a ball missing...I asked the delightful woman behind the bar where it was and she said and I quote “I don’t care” and proceeded to moan to a colleague about someone enquiring of the location of said ball. Despicable behaviour would not recommend at all...foods alright though.

Disappointing have been many times for Sunday lunch and was looking forward to roast beef which has always been excellent. One small miserable slice of beef roasties soggy undercooked veg and lumpy gravy. What’s happened definitely not up to its usual standard.

Very typical British bar and restaurant. The food tastes very good and there are a lot of drinks available.

I come in regularly especially in the Summer for Fish and Chips as they are superb, but as well as that Tanith loves a good chat which is nice as I don’t get out much. As a single lady it’s nice to have a friendly face who is always open for a tear on her shoulder! Well done Tanith!

Food was ok, staff are friendlyish.

Really enjoyed visiting this pub today. The food was delicious (especially the Mac and cheese) ordered from the current deal of £11.99 for two pub classics and it did not disappoint! The portions were a good size came away feeling full. Will visit again.

Always top quality service with a smile. Every Tuesday we are here for Tuesday club as a standard, and wouldn’t go anywhere else.

We are regularly here for Tuesday club and can not fault the service from the staff. They always go Above & Beyond for us and food is always great.