Royal Oak in Kingston upon Thames

Fantastic place to watch the Rugby on Saturday. Great atmosphere and plenty of delicious food on the menu (the sharing Camembert was to die for) the staff were super friendly and attentive and we look forward to returning.

Came here as my friend had hired the private function space for their birthday party and we had a fantastic time, the space is beautiful, the food was delicious and fantastic portions and the staff who were working the bar were so friendly and helpful. I will certainly be returning as I have heard great things about their Sunday roasts!

Came for a light dinner and drinks early evening. There was a group of selfish parents who were friends, and who just let their kids off the leash in the beer garden. Running amok, screaming and play fighting around all the tables of the other customers. They didn’t care, and the staff were too weak to deal with it. A shame. We had to leave early as just couldn’t hear each other talking properly due to the screams. Menu is good, in that it is simple and short. Food is good, nothing special. Excellent range of beers. Just don’t expect support from the management, so make sure you check whether any entitled parents have their children with them.

A typical British pub with good ambiance food and service. The staff are polite and friendly and I attended a party in the function suite which is great venue to celebrate any occasion . Good buffet drinks were reasonable and it was a great night .

Came here at random. Lovely pub and we had the roast dinner which was so good and would definitely recommend it and come again.

Went here randomly will certainly be back. Was a proper pub with lovely staff and had the best burger I've eaten in my life. Cheers guys 😊

Would have been more stars but they didn't have the menu options advertised! It would have been great if they could have let us know before we had sat down and ordered drinks, especially as it was out first date anniversary. The fish wasn't available and then my second choice wasn't available and when we resorted to a mix of starters and sides, one of our starters wasn't available either. :/ not great. That being side the sides, broccoli and sweet potato fries, and starters, soup and chicken bites, were nice. Shame me and the other half got ill later in the night, hope it was unrelated because honestly the food was tasty. Drink selection is really good which is why we went here for our first date in the first place,.over a year ago. Atmosphere was lovely, not too crowded and the whole place was lovely and chrismassy. So ups and downs. Would still come here again though, because it's normally much better!

We'd booked a table for 7 pm, due to traffic we were 45 minutes late. They kept the kitchen open for us, and the food/wine and beer were very good. Friendly helpful staff too. Definitely recommend.

We highly recommend this venue, staff and food. We used the upstairs private room with independent bar. We received great service, attention to detail and excellent food. Luke, Sophia, Ryan and team were helpful, flexible and knowledgeable. We will definitely be using this venue again.

Previously had lunch at this place and was very impressed, decided to go back with the family for a roast, all I can say was how delicious every single item was, there were 6 of us and each and every plate was finished, even the children. Would highly recommend, prices were very reasonable for what we had, food was great quality and piping hot, staff very attentive and helpful, lovely Sunday roast.

Went for Sunday lunch. Aside from the considerable wait, no one was impressed with their meals, which were on the expensive side. Roast potatoes that varied between mushy and rock solid. Veg that was lukewarm compared to the piping hot main. The sweet potato Wellington was just mashed sweet potato in batter without the pate/ duxelles inner lining that gives a Wellington all its flavour. Staff were friendly and atmosphere was nice but food was lacking.

Inadvertently booked at the premier League final...but we arrived beforehand so it was relatively chill when we got there. Food menu was very very limited because of the football which was a shame. Wine (house) was delicious and not too expensive so that's always a plus. Food (burger) was a good size but could have done with another side. The haddock looked much more impressive. Lovely homely atmosphere and the staff were really friendly

Myself and my wife came down for comedy night. I had the fish cake and she had the flat iron steak. Both were exceptional especially for how busy the pub was. Our waitress was fantastic and very knowledgeable. The recommendations for the Malbec and the Pinot to match with our meals was very much appreciated. We have already booked our table to see Tim Vine in July and are looking forward to another great evening and even better food. Can’t recommend this place enough.

Either it was an off-night or this place has seriously gone downhill. One untrained waitress was in charge of part of the bar and the dining room. Four of us were given one menu so we collected the menus from other tables. One of us was vegetarian but they were out of all but one option and the kitchen was not accommodating in any way by at least offering a salad or an omelette as we were the only diners there. The wine was left at the table without being opened, then, eventually the waitress struggled with the corkscrew and we helped her to open the bottle but had to pour ourselves. No big deal and she was a nice person but it started to add up. The food arrived all at the same time, starters and mains. Perhaps the last straw but we were hungry and just got on with it. This used to be a great pub with a much more interesting menu than we had lat night, competent staff and a good atmosphere. Incidentally and to be fair, the food we had was tasty and well prepared but I wouldn't visit again in a hurry or indeed recommend the place.

We visited for Sunday lunch (Couple in 70s). Our three courses included roast beef with the usual accompaniments. Everything was well cooked and presented, with efficient service.

A friend and I ordered the cote de bouef for the Sunday roast and, I’m not just saying this, it was the best Sunday roast I’ve ever eaten. We took the option of ordering 1 garlic butter sauce and 1 gravy alongside perfectly cooked vegetables and a side of cauliflower cheese and I’ve never been as satisfied with a meal in my entire life. Excellent service, excellent food and an excellent time. Couldn’t recommend it higher.

The food was excellent, plenty of it and really good value for money. Certainly not stingy with all portions, cooked to perfection.

We were visiting my daughter who is at Kingston uni, and I also new the oak from when my grandparents lived in the area, so we thought we would give it a try for lunch. When we turned up it wasn’t that busy but it was 2.30pm so to be expected, we found a lovely table clean and nicely set out. The owner/manager was very helpful and took our drinks order. I had the Kingston IPA (very good pint) we placed our order so two deep fried brie nuggets with truffle mayonnaise and I ordered the beetroot and goats cheese salad. Both came out well presented on the plates and just enough for starter. The nuggets were eaten in seconds and absolutely delicious so I was told and my salad was amazing beautiful beetroot and goats cheese with what looked like pearl barely which gave it added crunch another empty plate. I’m not a veggie but when I see a cauliflower tikka masala on the menu I thought I’d give it a try, and it did not disappoint with lovely jasmine rice and mild mint sauce it tasted lovely just enough spice to give it the warmth it needed. So my partner had the burger and again served as it should be fully loaded and in a perfectly toasted brioche bun and good fry’s to go with it. Step daughter had the fish and chips biggest piece of fish I’ve seen lovely crunchy batter and what looked like homemade tarter sauce and again good fry’s, we didn’t have a sweet as we were to full. I would highly recommend trying this gem in new Malden if your passing through I know we will definitely be back.

Far too often these days pubs focus on food and forget that running a top quality cellar and keeping lines clean and beer in good order is just as important. Luke and Ryan keep an excellent cellar and the beer is always crisp and clean whether first drop or last one of the day. An art form not usually appreciated enough today, it's not the cheapest, but is one of the best around.

Have been a couple of times before to enjoy the euros and have been really impressed with the organisation the landlord and staff have put on. Last nights final there were security on the doors, wrist bands and brilliant entertainment especially the Wealdstone raider! Was a brilliant night! Food was amazing, cannot fault the night!

Luke , Ryan and all the team , thankyou for a memorable evening in the oak ,Fantastic atmosphere and really well organised , Your smashing it guys. 10/10

Had a fantastic evening at The Royal Oak; the comedy night there upstairs is fantastic! Three great acts, including Harry Hill. The set-up in the spacious beer garden out back is brilliant; we watched some of the Euros football afterwards on the massive big screen. Great atmosphere! Will be back soon

Brief 45 minute stop off.Pub was becoming incredibly busy at 3.45 pm, prior to the England- Germany game.Nice set up at the rear for those coming to watch the match here - extremely large screen had been erected - like a fan zone.Place was fully booked, but tables at the front, outside were available.Drinks are a decent price here; staff were very accommodating and stunning blonde bar lady was working very fastidiously.Nice traditional pub.

Lovely afternoon in the garden at the Royal Oak. Beautiful roast beef and sides.Nice Hogsback TEA Courteous and helpful staff.App easy to use

Had a delicious, generous and well cooked Sunday lunch in the garden a while back: spruced up tables with new umbrellas (hurray), pleasant service and a generally relaxing, calm atmosphere though busy, Great improvement on previous visits: look forward to returning.

I’ve been to the Royal Oak many times and it never fails to disappoint! When arrived I was greeted by friendly staff and was shown to my table, all staff were so welcoming, it’s so lovely the pub is back open! Food was amazing with hardly any wait time, best pub food. I had a jug of pimms that looked and tasted amazing with fresh fruit. Overall my experience was great and always is! I highly recommend this pub, perfect for a quick drink or a dinner. The staff are amazing also. Will definitely keep coming back now it’s back open!

I am so pleased the Royal Oak is back open for business! I had a fantastic evening catching up with friends in the beer garden. The garden itself is beautiful and very clean and tidy and their new app is easy to use. The service from the staff was great, they were all super happy and friendly despite being run off their feet as the place was packed! We didn’t have to wait long for anything and the chicken Kiev I had was to die for! I can’t wait to return.

Staff were great but over inflated prices. charging £26 plus compulsory £2.60 service for a bottle of Pinot is totally disgusting and has put us all off returning.

Great place to eat,food was great steak was cooked just the way we like it ,Service was quick, Staff very helpfull,The place was very busy ,but We only waited 25 mins for our food,The pub had a great atmosphere which is not found in pubs at the moment We will be backKeep up the good work

Very nice atmosphere and always welcoming. My wife and I been going to the Royal Oak for twenty years or more it has changed hands few times but now managed by Luke and Sophie it’s been a tremendous success and the choice of staff are very friendly namely Ryan Ollie and of course Leigh one of the chefs as well as all the others which I can’t remember their names. This place getting busier by the day in spite of the pandemic. I must say I hope they have more varieties in their menu.Frances & Fraser

Despite the situation of distancing etc, the staff here are helpful, courteous, and some are just plain good at what they do, and attractive.The beer is of good quality and a good choice. The food is also good quality, and cooked to order.Toilets a little shabby ,but its a pub not the ritz and its the people who use them that need training.Good back garden to sit in when weather OK and some out the front.Worth a second visit anytime.Very small car park at the rear, so its best to park nearby on the street.

I walked in because I noticed they had decided to get the TV screens back in (they took them out forcing customers like me to find somewhere else to watch now a year later they put them back in again) and stood at the bar for a couple of minutes, the staff just talked amongst themselves, not even bothered to acknowledge me, so I walked out again. Surely they should care if a customer comes in and at least smile and make eye contact, but no, seems what they are saying to themselves is more important.

Much improved interior and attentive staff,local ales. The food,steak for me and burger for my companion cooked perfectly and nicely presented

Just had an excellent meal again at the Oak. What an improvement from a couple of years ago. From being our local for twenty years we had stopped going there. It’s now absolutely terrific. Tonight we had the chateaubriand, wow, beautifully prepared and cooked at a terrific price. Definitely the same again next week.

Food was good although the side salad consisted of a sliced tomato and some onion rings, I expected a little more for £3.50!

We were part of a group for a birthday on Saturday and were absolutely delighted with the food, we all ordered differently and all arrived hot and delicious, a really pleasant surprise!

Had had a miserable day. Went into the Oak with my wife, kicked off with a couple of pints of TEA, Traditional English Ale, from the Hogs Back brewery.. Nectar of the gods! Had fresh battered Haddock and chips, mushy peas, really top notch. The wife had Sheperd's pie, not mince meat but shredded lamb with a beautiful looking bowl of greens she enthused about her meal as did I about mine. Bottle of the house red. Lovely young helpful waitress. Our blues disappeared completely. Lovely pub.

Visited with my wife for a quick drink and snack. The bar staff were very courteous and attentive which I really noticed. The bar snacks were cooked just right, tasty and presented well too. I recommend the IPA too.

I’ve always really enjoyed the roasts here, and to be fair the meat is always great although you do feel a bit short changed with three potatoes, three bits of carrots and a leaf of cabbage. Since the chefs changed I must say quality and quantity has declined. The one thing that constantly infuriates me is the mark up, for £15 (minimum for a meat roast) you’d expect more and the gravy is always extremely thin. Most irritatingly of all the cauliflower cheese HAS NO CHEESE IN IT- at least not any normal human could taste. You’re paying £6 for half a cauliflower in white sauce. Stop taking the mick, put some cheese in and give people what they’re paying for. Before a response of “there was no food complaint on the day” it’s hard to comment when the bar maids are too busy eating potatoes behind the bar, chatting and ignoring anyone not in the restaurant to ask how the meal was. Left 30 mins after finishing and still no ones come over to clear the plates (There was one table in the restaurant) disappointing. Rename cauliflower cheese to just cauliflower.

We hired out part of the pub for an engagement party . It was a fantastic evening , the staff had arranged our area beautifully and were very attentive all evening . The hot light bites the pub laid on were delicious with many of our guests commenting on this too . We will definitely be back and can thoroughly recommend The Royal Oak as a great venue

I came here on Sunday with my family and I was not disappointed. I have not had a roast dinner this good in a pub anywhere before! The pork belly was cooked to perfection and the rest of my family that went for the beef said there’s was beautiful aswell. The kids roast were really generous on size and the gravy was to die for, even my fussy four year old had it! The waitress’s were lovely and couldn’t do enough for us! I can’t wait to return for another roast soon.

Delicious food, lovely friendly staff and atmosphere. The burgers and duck scotch eggs are amazing. Big portions and all freshly made. We’re lucky to have this pub still open.

Overpriced burnt garbage, rude service and an hour wait to get any food. Would never eat here again and would advise others to avoid.

Hmmm.... I have reviewed in the past, cant comment on the food side of things on this occasion due to not being able to sample the steaks we where looking forward to.... can you believe it 5.15 on a Saturday evening and the kitchen is shut for a coupe of hours (01/02/20) ... asked the bar man prior to ordering drinks if the kitchen was open to be told of course it is like it was a silly question... order the drinks to be then informed the kitchen is shut for a couple of hours... fortunately i hadn't quite paid for the drinks and was able to return the bottle of prosecco, beer and coke.... not the first time we have been let down over the years, we do like the pub least not the locals who frequent the place... again we gave the benefit of doubt... we wont again... that is i should say for food... Steve Jan & Alena

First time at the Royal Oak, & must say very nice atmosphere. Me & my partner had the battered haddock with chips & what a delight it was. Def be back again!

Well all I can say is that the pork belly which me & partner had was superb...the service was excellent..thank you Luke & Ryan, you guys never fail to amuse me...Happy Christmas to one & all..

I love coming to the Oak, my first choice for a pub visit in New Malden. If it's for a few beers, a light lunch or nice dinner with family or friends, or even just to stop in to work outside the house. This weekend enjoyed a delicious Shepards Pie with a friend and then came back with a group for our planned Sunday Roast. Always delicious! My biggest problem with the Roasts at the Oak is... always being torn between the Pork and the Beef... The Oaks rise has meant I no longer go to Norbiton to find a decent Roast! Love the decor and the friendly relaxed atmosphere and great staff.

This was our third visit after two fab previous visits. We had high expectations after our previous experiences but was disappointed this time. The service just wasn’t the same! The waiting staff didn’t look the part and they didn’t know how to serve wine. The Cote de Boeuf for three was fatty and was shabby in presentation. Taste was good but chips were over cooked. Such a shame as had high hopes .

I came to the Royal Oak with some family and friends for a Sunday roast and we were not disappointed. The food was absolutely delicious especially the roast pork belly. A huge added plus is they have a bouncy castle on a Sunday which my children loved. I’m looking forward to returning to try one of their steaks.

Me and my family love going here as much as we can for their amazing sun day roast. We have found since they re-did the restaurant it has massively improved as the thing that was stoping before was the long wait. We once were waiting so long we had to leave after 2 hours!! But ever since they have done it up the wait as been much better and the food is also delious ( although it was before .) They will easily give a smaller potion off the adult menu for kids although they also a have a great kids menu and cater for kids very well with a play ground and is all together very child friendly and I strongly recommend it to all.

Went here with the family to have a little drink in a beer garden after the new take over. What a lovely job. Everything was how it is meant to and was lovely seeing the lovely face of the old manager. It seems the new company has listened to how the pub should be.

Came here with family for Dinner last week and can’t fault it, great food and service. It is a friendly pub with a great atmosphere, highly recommend

Although I voted Brexit I must admit I was slightly on the side of the Remoaners when this place reopened so I was very surprised when I ventured out to try the quiz night and found some far better value deals. The quiz needs time to improve but definitely was worth another visit and credit where credit is due they listened somewhat to my moaning on price. Staff still friendly and attentive and worth anyone’s free evening being used up here.

The drinks are reasonably priced and the garden is good for the kids to run around. Have been a few times and the Sunday roast is lovely, especially the chicken and the gravy 😍

Stopped for a drink and sat outside admiring the much improved beer garden. Have had a long association with the royal oak having had our wedding reception there nearly 30 years ago and this is the finest I've seen it. Love that the old features have been kept. Prices steep but they always have been and staff were friendly.

A traditional style pub - with Art Nouveau features. Pleasant garden area.

Roasts were lovely, very quiet in there despite it being a sunny day and there is a huge beer garden.

Athough I have lived in new Malden for over 20 years I hve never visited the Royal Oak as it always looked a bit drab and I am not a fan of big telly sports bars.

The Royal Oak was closed for a while but is back. The refurbishment is low key, with not a massive difference inside. The biggest change is the staff atmosphere - they now seem to welcome customers, which was not the case when we last visited 18 months ago!

The sun, shining. The birds, singing. The beer, flowing.

What a delight!! Wonderful food, friendly staff and great service. Still resembles an old style pub but with class. Well done Luke, Tom and staff. X

This was a great pub long ago, but collapsed for many years despite great location and premises.

We had heard that the new owners of The Royal Oak had completely changed the offer available and as we were looking for a venue locally for a family meal we decided to give it a go. We were welcomed well and found the meal well worth it. The only thing we were concerned about was that, while the staff were knowledgeable about gluten free food there was no provision for accompanying gluten free bread. Perhaps they can find some space in the freezer for a sliced loaf or two.

I have tested the newly owned pub 4 times in as many weeks and the food is unquestionably the best this pub has had to offer in 30 years. The cote de beef is amazing, The pies are exquisite and the vegetables fresh and beautifully cooked.

Just recently celebrated my mums 80th birthday at The Oak. The food was absolutely beautiful. We had various dishes which everyone said was superb. It was piping hot,which if I’m honest makes it for me and it’s one of the key things when getting food to the table (I speak on behalf of most of our 18 or so guests on that night). Well done to the chef and also our lovely servers Sian and Theo. They are top - always smiling, happy and nothing was too much trouble. Thank you as well Luke. Always good to see you being sociable. Sarah

Came here with a friend for a couple of drinks and saw an amazing steak fridge - ended eating a 750g cote de boeuf... thank you guys for an amazing meal I’m not sure where I can eat steak now though...

Have visited the Royal Oak a few times since the renovation but only for drinks, last night my fiancé and I ate there, and I have to say the food and service was outstanding.

We visited last night with some friends who had come to visit us from Newbury. The transformation is excellent with the new layout and food. I had been a fan of the Glasshouse with it being my pub of choice but due to the recent changes there I think my allegiance will now lie with the Royal Oak. The new menu surpasses any of the pubs currently in New Malden so the Chef is to be congratulated. The staff are all very cheerful and the dog friendly area is definitely welcomed. I like the fact that the televisions aren’t on so it means the good old fashioned art of conversation can be restored. Keep it up guys you have got the right balance so good luck moving onwards.

Relieved that the experience matched the anticipation. Am pleased that now that The Glasshouse has gone downmarket, the Royal Oak has stepped up and surpassed them.

What a change! From a rather tired pub for beers drinkers and football fans to a simply excellent restaurant with a good menu, great steaks, interesting wines and enthusiastic service. A remarkable transformation and I hope the team keep up the enthusiasm and the high quality - if so I can see myself returning regularly.

Had a good meal there and food was extremely tasty. Beer was excellent too. Such a relief to have a lovely pub on our doorstep.

Massive improvement since reopening and revamp. Just had a lovely meal at the Royal Oak a couple of weeks after their re-opening. As a local to the Royal Oak I'm so happy the rebrand and revamp is right on the mark.

Went here with the family to have a little drink in a beer garden after the new take over. What a lovely job. Everything was how it is meant to and was lovely seeing the lovely face of the old manager. It seems the new company has listened to how the pub should be.

Well we all thought The Royal Oak would be flats what a pleasant surprise that it has reopened as a quality pub serving quality food and now no horrid football on the TV all day.

Love everything about this pub from first welcome.

The staff in the past i have found have always been great, now headed by Luke as a previous staff member i would say the Oak is in good hands .... bit pricy across the board on drinks and food.... the fortnightly treat may turn into a monthly treat ... good luck ... Rgs Steve Jan & Alena

We went for the opening night and had their Speedy Supper Club menu; it was excellent. At last somewhere decent to eat in New Malden !

I really enjoyed my recent visit to the new Royal Oak. The decor is stunning and it’s lovely to see a menu that’s so fresh. We opted for a few bar snacks but I am looking forward to coming back to try one of their steaks and being welcomed again by the fantastic team.

The Royal Oak re-opened last night (03.04.19) under Mosaic Pub and Dining ownership with its new restaurant and menu. Quality cuts of beef, steaks, etc. Enjoyed the canapes, four-course speed dining with wine tasting and beer tasting brewery stalls.

I'll start this by letting you know about the 45 day aged steaks they have on offer... I'f this isn't enough I'll go further into detail...

I came here with the rents. We new this place was run by Greene king in the past so expectations were small. How wrong was we. This place is the bomb. Luke and Tom are going to smash this out of the park... home run my friends. The food is amazing. The staff are great. I love this place. Living locally I've seen the best and worst. This is currently the best. Forget greenhouse with its up London prices and awful food.

Dropped in for re-opening night. Good crowd, decent ale (Twickenham amongst others) on tap, very very good food being handed out, and interior tidied up but not too mucked about with. Dartboard happily back in place.

Lower points for atmosphere. Perhaps it is better in summer with the garden, but when I've been its always empty with the usual old men at the bar. New Malden is really missing a great pub. Food looked like your typical older style pub food.

Very cosy local pub about 5 mins from New Malden station. Friendly bar staff and lovely live music on Thursdays! Had the chilli fries which hit the spot!

Good , enjoyable pub food with excellent atmosphere and friendly win a very traditional setting. Good

Visited this beautiful pub with family, what a lovely interior, we had a few drinks which weee served in a great manner. I must also make it known that the way the staff were a great team very friendly to everybody!

Just moved to the area and thought I would give the local a visit on Sunday with the family, we had a great time

Visited this pub over the weekend with family, and will definitely be back. A lovely garden, very child friendly and a very pleasant friendly manager.

Went for Sunday lunch here - just for a change. We both order the steak. We waited for 50, yes 50 mins for this meal to arrive. After 40 mins I went and asked why it was taking so long as they weren't busy and thought that there may of been a problem.

This is a quintessentially English pub with a classic beer garden and fantastic real ale (abbot today) enjoyed my pints and I'll be back for more very soon with friends...thirsty ones.

What was once many years ago an Evening Standard pub of the year has now sadly been run down for several years.

The Royal Oak is my local pub and I am delighted that the garden is back to its best this year. Me and my family visit often and are always welcomed by the lovely bar staff, the bouncy castle on a Sunday is a massive plus my children love it. I am looking forward to spending the rest of the summer with friends and family here.

Never have I seen such fantastic atmosphere in a pub and I expect this pub will continue with a great sport following. No less than seven servers behind the bar and people constantly collecting glasses. My group and I had a bad experience for the Panama game in Kingston with plastic glasses and throwing of drinks at each goal. However the Royal Oak had clearly planned properly, we even got our burgers within ten minutes of ordering. Thanks again for the great few games and I’m glad I could show my appreciation in this way.

I first came to the Royal Oak after the refurbishment and have now made it my local pub of first choice. The atmosphere is always that of a friendly family pub, the food on offer is of good pub grub standard and they change the menu from time to time, especially for sporting events. Service is always with a smile from all the staff, making a special mention to Kirsty who is always friendly and has excellent knowledge of what the Oak has to offer.

This is a mixed review as I asked if the veg were frozen given the recent scandal in the press with listeria. I was told it was fresh veg. I can assure you it wasn’t fresh veg. The jam roly poly was dry and flavourless.

Great garden in summer. Large pub serving ok food. Room upstairs does comedy, etc to an audience of 200. Good pub atmosphere. Area to avoid kids!

Siamo entrati location tipica inglese, il fish an chips era molto buono , anche l’hamburger era molto buono. Un saluto da ludo05 e Salazar

The welcome made a trip in the cold an rain worth the visit - good well cooked food and on hot plates - brilliant Thanks to the manager I think called Michael- but I could be wrong -

Haven't been here for a good few months, however from my last visit,

The Royal Oak is our local and I would really like to like it more. Following a refurbishment a couple of years ago the interior is pleasant and welcoming, and there is a good atmosphere. The food is mediocre - the kind of stuff that gives pub grub a bad name. But the thing that really puts me off is the thoroughly unfriendly welcome which clearly comes from the manager and is shared by many (though not all) of the staff. During our last visit they seemed to delight in not being able to provide what we wanted. No, we've run out of tequila. No, we don't have any more Sauvignon. No, you can't book a table as we're very busy tonight. (We turned up anyway, and they weren't.) No, we won't serveshots. There isn't exactly a surfeit of good pubs in New Malden, but even so I won't be coming back here.