Royal Inn in Canterbury

We ordered a takeaway early on Saturday evening. Have been using this restaurant for 15 or so years and have never had such a poor meal, all dishes just tasted of raw chilli no subtlety of flavours whatsoever, such a shame perhaps they should review their spicing and perhaps do a little more tasting. Get back to old fashioned Chinese flavours!

Went on a quiet Tuesday evening. Warm welcome and very quick service of delicious food. Everything had a genuine family run freshly cooked taste. One of best Chinese meals I’ve ever had and at a very moderate price.

Decent takeaway. Easy to order and polite on pick up.

What can I say. The best chinese meal we've had in years. Prawn toast was amazing, as were the rest of the dishes we chose. The staff were just charming. Go there and eat in yourself. Thank me later.

Bought a sharing platter for 2 yesterday. We had high hopes as the price wasn’t bad we paid £16 thinking the portion size would reasonable but got home and we opened it too see there was lack of food which was a scam for the price and food was alr high in Salt .

Food wonderfully fresh an delicately cooked. Staff really delightful. I wish I lived nearby so I could eat here again!

Wow great service and food, my wife has gf/nut allergy and did they take care of her Few minutes out of town and so worth the walk, chinese like you remember, proper, warming, lovely, great potions reasonably priced. Would go back

I have been to chinese restaurants all over the country with working away a lot. This place blew my mind. I haven't had a beef in black bean that good in a long time. The tastiest and softest beef ever. It melted. With all the things on the menu I will have to come back and sample more of the menu and compare my favourites. I advise a visit here if you are I the area. All your favourite dishes but they will blow your mind.

Delicious food. They delivered to us as a hotel which was very kind of them. Highly recommend

Very late delivery after clear instructions. After contacting very unhelpful and dismissive of the fact it was so late. The food was okay, little flavour. And because I called and asked for some kind of compensation I have been suspended from ordering. Shame

Consistently good food for many years. I know its hard juggling the phones and restaurant but we really appreciate you!

We have been ordering from here for almost 2 years now and in fact when they were for refurbishment I believe, we didn't know where to get our Chinese from!! This is by far the best Chinese I have had and continue to have. The staff are always polite and happy to help. We have had food delivered and we have collected and we have never had an issue. I am a fussy eater but the food isn't soggy or really salty and everything is always presented well. My partner loves all of the meat dishes and has nothing to complain about.

Lovely fresh food, not greasy or overly salty and friendly service. Generous portion sizes too and plenty of vege options. Would recommend.

Do not order delivery from this restaurant. Website states 80 minutes.We ordered at 5.30 at 7.30 we finally got someone to answer their phone to be told the website is incorrect . Eventually arrived at 8 !!

Takeaway took 2hours to arrive Some dishes cold Very small meat portions made to look big drowned veg and sauce Poor value for money Will not buy again

These people are scammers!!! £5.50 for a container of rice but they don’t fill it up at all. There are clearly gaps in the container, and when I asked them to fill it up they refused and gave me back my food hastily. They are so so rude!!! It is also quite difficult for they to get your order correct which I think is unfair for the customers. I will insert a picture of the container so you can see how much space they left in it.

The best food you can get in Canterbury.

Too much classical rooms neat clean rooms

We ordered a takeaway, and it took 2 hours to arrive.....unacceptably long. The food was OK, but the tofu with vegetables and cashews was very bland- considering it was described as 'spicy'. We prefer the food at Kudos, and won't be ordering from The Royal Inn again.

Lovely, fresh, tasty food. Generous portion sizes at reasonable prices. Definitely recommend.

Tonight was our first time eating at Royal Inn and I’d go as far as to say it’s the best Chinese food I’ve eaten in the UK. Everything is cooked fresh, perfectly seasoned and not overly salty, not gloopy or full of MSG. I love trying lots of different Chinese dishes but often end up leaving so much but here we finished everything. Not to say the portions are too small, just a perfectly balanced amount. The team are super friendly, especially the owner who took great pride (rightly so!) in telling us how her husband was freshly preparing everything. The wait time between courses was also spot on. The restaurant was quiet when we were visiting in January but it’s nicely decorated and the food and warmth of service is the real star of the show. Cant wait for our next visit!

This restaurant has gone down hill with quality of food and prices. It took so long for us to be served. They charged us nearly £4 for a tiny hoisin sauce, as my husband liked to dip his prawn crackers in this expensive sauce, as it is usually free in any chinese restaurant. We will never ever go to Royall Inn again. They even did not give us the right bill. Always check the bill if you dont want to be ripped off.

Ordered delivery on New Year's Eve, restaurant were happy to take the order but the food never turned up. Had a refund processed but nothing else was open by that point so rather pointless A shame as the food is normally great from this restaurant

Very good and authentic Cantonese cuisines. Reasonable price too. Will come back again

The food was really good. Good atmosphere.

This is a beautiful sit down restaurant, but they do take out too (which I got tonight for the first time of using this place)......the food is really, really good!, very impressed!

Only thing we enjoyed was the rice the rest was sickly sweet and way over cooked . we left it and cheese on toast ..

Food is delicious, the dining room is casual and intimate. The staff are efficient and prompt. 10/10 cannot recommend enough. Excellent for both takeaway (collection) and eat in

It has been 4 years since we have been back to the UK and eaten at this restaurant which was always a favourite of ours. On the whole very happy with the experience again, and enjoyed almost all of the food. The only thing that was not as good was the chicken satay sauce for the starter. Other than that happy with the seaweed, crispy duck pancakes and prawns in sweet and sour sauce Hong Kong style.

Visited this restaurant, along with a friend, during a holiday in Canterbury. They offer an extensive menu including a number of vegetarian options. We thoroughly enjoyed our meal and would definitely recommend this restaurant to anyone in the area. The staff were also friendly and efficient and mentioned that all sauces are homemade which was noticeable from the taste. 👍

Went here today for dinner with my partner for the first time and we were extremely happy with everything. The food was piping hot and all came out at once. The spring rolls and pork dumplings were handmade and the freshest we've had. The staff made multiple checks to see if everything was ok for us and we had a lovely conversation with the owner after dinner. I would 100% recommend the Kung Po chicken. The portion sizes were really good and we will definitely be regular customers here now.

מסעדה חביבה עם אוכל טעים ושירות טוב. חנייה בתשלום ממול למסעדה. אכלנו מרק וון-טון, חזה ברווז עם נבטים ונודלס עם ירקות. טעים ואותנטי. רק חלק מהתפריט מצולם. התפריט עשיר עם מנות מסוגים שונים. מומלץ

We had e dishes, the won ton soup, Cantonese duck ans noodles with vegetables. All were tasty but not top notch. The place lacks an atmosphere.

We had e dishes, the won ton soup, Cantonese duck ans noodles with vegetables. All were tasty but not top notch. The place lacks an atmosphere.

This is still the ONLY Chinese restaurant we will visit. All homecooked food. Lovely people. But in life, it seems in the reviews you cannot please everybody. However, I must say over the years we have eaten here we have NEVER had any issues and our family love going when they visit the area.

The staff's attitude is extremely poor, especially the female in charge, extremely disrespectful, acting as if they were emperors, being rude to customers, and the food quality is only average.

An absolutely lovely restaurant with superb service, great food and a lovely owner who always makes you feel welcome.

A delicious meal. We were made to feel very welcome by Ellis and all the staff. This was our first visit to The Royal Inn and we will definitely be returning. Thank you!

The best Chinese food all around Canterbury. Not too salty, oily or sweet. I hate it when all Chinese food is made either bland or too sweet. This one hit the spot just right. And Alice, the owner made us feel at home. It felt like being in someone's living room and family taking care of you. Definitely going back for more. We had Hong Kong style Prawn, Hot Pot Rice, Hot and Sour Soup and Garlic Chilli Tofu. Everything was cooked fresh and tasted fresh and piping hot. Also, I am vegan so they veganised everything for me. What a winner!!

Quality food. Friendly professional service. Excellent!

We found this treasure of a Chinese restaurant by accident when visiting Canterbury for the first time last year. It is located just outside the city walls only a few minutes walk from the Cathedral in a charming area called Longport. The menu has everything you would expect. We had crispy duck followed by a lamb and a chicken dish, rice and Chinese tea. The quality of the food is first rate and the service is very attentive. Prices are very reasonable - our meal came to just over £20 a head including service.

Great food as always and great staff. Absolute favourite. We know we're always going to get tasty food and a prompt service. Love all the peeps there

We dined in, amazing food, probably the best I have had for years. 100% recommend and we hope to visit again when in area.

Food was great and very reasonably priced

Fantastic food. Sweet and sour chicken was perfectly cooked and beef in black bean sauce incredible. Well done.

We have just had a really excellent dinner at the Royal inn. The Lady hosting was amazingly friendly and so great with our two young kids. The food was delicious, really fresh, tasty and in good portions. The toffee bananas were out of this world, I have never tasted anything lile them. Really a fantastic find. Thank you for your hospitality.

Reasonable prices, friendly service and they serve alcohol!

I am so disappointed about Royal lnn’s takeaway. I ordered at 6:30pm, but you even hadn’t started to cook at 8:00. If you cannot handle the takeaway please don’t do it!!!!!!!!!!!!!!!

We had an online issue and the team spotted it and sorted it straight away, the food arrived on time and was fantastic

Be careful they charge you even for oil chilli. When I asked for the bill, the owner gave me a handwritten paper showing only a total sum without any details of food prices.

The food was delicious, quick and came out steaming. Customer service was second to none, both the ladies who served us were absolutely lovely and couldn't do enough for you. Wholeheartedly recommend

Nice place. Somewhat lacking in atmosphere but food and service were 1st class.

A lovely malasian family (i believe) run this place, it’s apsolutely super. The food is amazing, i’ve been here probably close to 10 times now both before and after covid with my family, my bf, his family and it doesn’t disappoint! Super tasty, i love the beef stone hotpot as it comes out sizzling but really everything on the menu is fabulous. Definitely worth a try for a birthday or special occasion with family and friends.

Hot & sour soup와 볶음면 아주 맛있었습니다.

Food was amazing quick delivery food was piping hot great food and friendly service would 100% recommend

I visited this beautiful restaurant with my 3 close friends yesterday. We had an amazing time, the food was absolutely amazing and fresh. The noodles are completely different to any we had experienced before, they were thin and so flavourful. The staff were lovely and so accommodating. We felt so welcome, and felt like we could have conversation with the staff. It was an amazing experience and we will 100% be returning soon.

Beautifully cooked fresh food and lovely friendly staff

Very good food and all the staff were friendly

Good real Chinese food, really liked the hot pot. very friendly only fault was temperature on cold days.

Food very tasty and could tell it was home cooked not greasy at all , good sizes each dish . Service was steady with know rush with very polite waitress with time to talk and explain dishes . Nice big restaurant room but a bit sparse could be a bit more cosy and table cloths with music but maybe due to people not eating out so often . Overall a very nice experience with a family run restaurant.

Lovely place goooood food and the hostess was especially friendly

Not our local Chinese, but close enough and I'd rather drive here due to quality of the food. The food is not always jammed in the boxes like other places, but I was told the father of the family makes his own sauces from scratch and everything does taste fresh. We often go and sit/dine inside and sit for a change to alleviate the boredom with making dinner for picky kids. But we also have take out which is always nice. Chicken Chow mein a favourite. I mark it down a star as the decor/lack of music could be a bit more welcoming.

Excellent food good service one of the better Chinese food places I've been to for a while

Visited this busy!!!!! Chinese restaurant in Sept 2022 and found that they offer traditional Hong Kong dishes at reasonable prices

I can’t believe how terrible the customer service is here! We spent £60, food was SO late and when it arrived was stone cold. The woman was unbelievably rude to me and accused me of lying. As someone who recommended this place to friends, for it to arrive an hour and a half late and be stone cold, I’m not only embarrassed but hungry. The woman I spoke to would only refund me if I repackaged all the food and had it picked back up- I was happy for this to happen! She was so unbelievably rude that I won’t be ordering from then again, which is a shame as a regular customer.

Ordered as we do regularly, was an hour and a half late. The food was ice cold and when we called to ask what can be done about it we are accused of lying. Absolutely horrific customer service - which is a shame as we have had great food from them numerous times. Will be going elsewhere from now on.

I can’t believe how terrible the customer service is here! We spent £60, food was SO late and when it arrived was stone cold. The woman was unbelievably rude to me and accused me of lying. As someone who recommended this place to friends, for it to arrive an hour and a half late and be stone cold, I’m not only embarrassed but hungry. The woman I spoke to would only refund me if I repackaged all the food and had it picked back up- I was happy for this to happen! She was so unbelievably rude that I won’t be ordering from then again, which is a shame as a regular customer.

Oh dear. What a shame. We order from Royal Inn regularly and have lovely food that is on time, hot and great. Not this time. It was over half an hour late, everything was ice cold. When calling and speaking to management, they called all of us liars when trying to complain to them!!! Awful customer service, will NOT be going back and NOT ever recommended. Beyond disappointed.

Ordered as we do regularly, was an hour and a half late. The food was ice cold and when we called to ask what can be done about it we are accused of lying. Absolutely horrific customer service - which is a shame as we have had great food from them numerous times. Will be going elsewhere from now on.

Oh dear. What a shame. We order from Royal Inn regularly and have lovely food that is on time, hot and great. Not this time. It was over half an hour late, everything was ice cold. When calling and speaking to management, they called all of us liars when trying to complain to them!!! Awful customer service, will NOT be going back and NOT ever recommended. Beyond disappointed.

Really unimpressed with my Chinese takeaway tonight. I ordered chicken satay skewers as part of a dish. It was processed chicken and the satay sauce was awful. I had it with special fried rice and nothing was special about it. There were minimum prawns and hardly any other items that special rice should have, bland is an understatement, really disappointed with the food which used to be great. The chow mein was bland too. The only thing I ate was the prawn crackers. I write this review so others don’t fall shy with the cost of it…

Visited this restaurant a few hours ago, the staff were lovely and the food was fresh and very lovely!! The best Chinese I have ever had would definitely recommend 😊😊

The taste is OK. But the flavors and ingredients of some dishes are too strange for me as a Chinese. If you want traditional Chinese flavor, you'd better check with the manager before ordering.

Really tasty and fresh, reasonably priced, delivered quickly.

It's just ok, nothing to rave about

Lovely! Good food and service, reasonable prices. Minor moan - no Zero alcohol beer. A shame when every other restaurant has several!

The food was good the dim sum was missing any sauce though and 10% service charge is added to bill. Good that there was fresh vegetables in the food and they were served nice and hot like literally just cooked.

Food excellent really taste ,service outstanding

We had the takeaway for dinner. The food is just passed, the portion is a bit less when compared to other takeaway. The prawn crackers is not crunchy and we can taste the oil used is not fresh enough.

I visited Royal Inn for the first time last night with my partner and his parents. They’ve been many times (and often sing it’s praises!). Everything was delicious and incredibly fresh. Plenty of options for vegetarians too. I ordered mini vegetarian spring rolls, hot and sour soup, vermicelli Singapore noodles and tofu in a garlic and chilli sauce. The flavours were rich & fresh, with the perfect balance of spice to enhance than overwhelm. One of the best Chinese restaurants I’ve been to, if not the best. Look forward to returning soon!

Great food, friendly helpful staff.

After lots of Facebook recommendations, we tried it there this eve and the food was lovely! Little bit of a wait but well Worth it! Shall be going back x

Good food and service, but watch fir the 10% service charge added to your bill! We saw 3 people offer a tip, which was accepted with a smile, even though 10% is compulsary on the bill!

A first-rate meal served in pleasant surroundings.

Absolutely banging chinese! Loved it!

Absolutely Amazing!! A huge thank you to all the staff at the Royal Inn for there hard work and for making our weekend away to Canterbury extra special! From start to finish, a welcoming smile, very friendly, attentive, nothing was too much trouble. The food was beautifully presented, fresh, colourful and cooked to perfection. It was the best Chinese food ever, you really need to visit if you haven’t already! It was such a wonderful experience the ambiance very relaxed it was that good we returned the following evening!! Thank you once again for a lovely weekend. We will visit soon 😊 Debbie & Phil x Norwich.

Attention, mieux vaut être vacciné 🙂

While having a weekend away in Canterbury, we decided we wanted Chinese, and after a few searches decided on here, not disappointed, lovely food, friendly staff and the whole place was lovely and clean, definitely visiting again if back in Canterbury.

Amazing food,great friendly service and very clean. The chilli beef was fantastic Would definitely recommend

Tasty and nutritious food at a good price in a relaxed setting.

Nothing was right. So disappointed.

Reasonable prices and lovely food!! Had a great time with my family and staff was very attentive, will be back

Loved it food was excellent staff very friendly.

Go to Chinese personally in Canterbury, always perfectly cooked and delicious food. Highly recommend!

Ordered over two hours ago. Called and was told my food was still being prepared. Still waiting two and a half hours later. Still no food..

We had been recommended this place by a local pub. It was empty when we came which was a little worrying but most of their business on a Wednesday appears to be delivery. We had crispy duck followed by beef with spring onions and ginger...

Visited on a long weekend to Canterbury with my girlfriend. OMG. Absolutely amazing food. 15/10. Will be coming back soon.

Me and my wife came to Canterbury for one day trip from London and we choose Royal Inn restaurant for dinner. What a fantastic restaurant!!! Food is absolutely amazing, prices really affordable, customer service very friendly, we had a nice chat with a girl named Chris, everything was outstanding!!! I will definitely come back!!! Congrats to the chef for the food!!!

Very happy with our takeaway, nice rolls - generous size and not too dry, won-ton soup and hot and sour soup very nice, generous portion of rice, we also ordered quarter duck with pancakes (very nice), also duck and pork dishes - all very good....

Best Chinese takeaway I've had in Canterbury. Ordered a couple of times now on their website and food arrived quickly, hot and fresh. The food was tasty, well seasoned, non-greasy, and there are plenty of veggie options. The homemade spring rolls are particularly good. This will be my new regular.