Royal China in South Tyneside

Absolutely horrendous experience. The service was awful, and the food quality was beyond disappointing. My partner and I didn’t feel like cooking, so we decided to try a Chinese takeaway in South Shields for the first time. After checking reviews, this place seemed to have better ratings than the others, so we gave it a shot—what a mistake. I ordered beef fried rice, and the beef was absolutely disgusting. It was so tough and chewy that I had to keep chewing endlessly just to get through it. I can’t even imagine how long they must have kept it frozen for it to turn out like that. It was, without a doubt, one of the worst meals I have ever had. This experience was so bad that my partner and I still talk about how awful it was. We’ve had some bad dining experiences before, but this one was by far the worst. Honestly, after this, I don’t think I’ll be able to even consider trying another Chinese takeaway for a long time—that’s how much this place traumatized me. Never in my life tasted the worst food ever. The beef was low quality or may be badly cooked. My bf and I were sick after having that take out. Literally what happened to the food quality and taste to chinese takeaway now. The best chinese takeout I had is in Kenton. This is literally most disgusting and worst ever. I wouldn’t pay a penny for their service as well. On top of that, the lady who seemed to be the owner was incredibly rude and impatient. If a customer asks a question, isn’t it basic courtesy to respond politely instead of acting dismissive? The attitude was just as terrible as the food. Overall, this was the most disgusting and unpleasant experience I’ve ever had at a restaurant. I wouldn’t recommend this place to anyone.

Vegetarian Chicken with Cashews, Vegetarian Duck with Cashew Nuts, Crispy Chicken with Chilli... all perfect. The courier was very polite, which is something we always look out for.

food is nice ordered a prawn chowmein and spring rolls and spare ribs for 2 really dissapointed as chowmein was in a small plastic container very little, You get alot more in the foil containers we are still hungary will travel to sheilds as you get so much more, i mentioned this before about the little containers waisted £19 getting alot less for more money,

Just had beef and black pepper with gyozas and it was excellent, some good things new to the menu, highly recommended

I will NEVER use this shop again...would rate as zero stars. Their attitude stinks on the phone. We said we had never used them before and they didn't bother to explain they don't take cards. So had to find a cashpoint....they ring you and literally say " your meal is ready " then hang up....I haven't even tried the food yet so it better be worth it...although looking at some reviews I'm not holding my breath!@@