Royal China in South Tyneside

Absolutely horrendous experience. The service was awful, and the food quality was beyond disappointing. My partner and I didn’t feel like cooking, so we decided to try a Chinese takeaway in South Shields for the first time. After checking reviews, this place seemed to have better ratings than the others, so we gave it a shot—what a mistake. I ordered beef fried rice, and the beef was absolutely disgusting. It was so tough and chewy that I had to keep chewing endlessly just to get through it. I can’t even imagine how long they must have kept it frozen for it to turn out like that. It was, without a doubt, one of the worst meals I have ever had. This experience was so bad that my partner and I still talk about how awful it was. We’ve had some bad dining experiences before, but this one was by far the worst. Honestly, after this, I don’t think I’ll be able to even consider trying another Chinese takeaway for a long time—that’s how much this place traumatized me. Never in my life tasted the worst food ever. The beef was low quality or may be badly cooked. My bf and I were sick after having that take out. Literally what happened to the food quality and taste to chinese takeaway now. The best chinese takeout I had is in Kenton. This is literally most disgusting and worst ever. I wouldn’t pay a penny for their service as well. On top of that, the lady who seemed to be the owner was incredibly rude and impatient. If a customer asks a question, isn’t it basic courtesy to respond politely instead of acting dismissive? The attitude was just as terrible as the food. Overall, this was the most disgusting and unpleasant experience I’ve ever had at a restaurant. I wouldn’t recommend this place to anyone.

piping hot and delicious. Really helpful staff when called through a mistake of my own. Big portions. Thank you.

Just had special chow .it was all chicken onlt 2 bits pork disappointed.

Honestly could not recommend this place enough. The staff and delivery driver were very polite, service was perfectly on time and the food was delicious. All of it was still warm when it arrived and the portion sizes were perfect! The salt and pepper munch box was also to die for the ribs were so tender

Really lovely place and friendly staff I’ve come up from Cheshire and both nights here I’ve had food from here :) go home tomorrow and can’t wait to be back up again and to come here❤️