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3.9

Based on 728 opinions finded in 2 websites

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Nº 111 in 188 in Bolsover

Nº 27 of 39 British in Bolsover

CUSTOMERS TALK ABOUT DISHES WITH..porkcheeseladypietenderpuddinglivervegetablesroastmeatfishsteakchickenmustpotatoesbeautifulcookedold

comment_iconOpinions

Fabulous Sunday Lunch Fantastic and Friendly Service Good value for money Would definitely recommend

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Liz Chalk . 2024-12-01

MORE AT Google

Great food and service tonight 👍

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Gary Miller . 2024-11-26

MORE AT Google

Mwt up with friends last night we'd not seen for a while - it was fab. Ended up in the restaurant and they were so obliging - I wanted a roast dinner that wasn't an option but they sorted it and it was delicious. All enjoyed our food and drinks. Staff were brilliant. Not a criticism but I'd have loved a white zinfandel which they don't do - cocktails were great though. Will definitely be back especially as they are dog friendly - thanks for a great evening x

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Karen Parkin . 2024-11-24

MORE AT Google

A very good pub, warm, good selection of beers, friendly staff.

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Derek Fourrier . 2024-11-23

MORE AT Google

Great atmosphere, great food. Jordan welcomed us and looked after us throughout the evening and his recommendations were spot on..

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Justine P . 2024-11-16

MORE AT TripAdvisor

Decided to pop in on a whim , very suprised , very friendly staff , lovely and clean, and very nice food , had a lovely afternoon .

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Julie Atkin . 2024-11-16

MORE AT Google

We were in the locality of Barlborough on a Wednesday night. We had been to a pub 200 metres away who had stopped serving food early as they were empty. We went just down the road, and this place was packed with people eating, drinking etc. it was lively as there was a quiz, bingo later and also play your cards right. Not for everyone, but definitely the best in the area by far. We ordered food and drinks. Sarah, our waitress was very pleasant and helpful, great service. The landlord Mark also came over to make sure we were happy, and that the noise/atmosphere was not a problem for us. We enjoyed our food and the general atmosphere. Well worth a visit.

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Richard B . 2024-11-13

MORE AT TripAdvisor

First time trying the curry from here had the chicken tikka even though I had heard the curry’s are a home made recipe and I’ve got to admit that’s is the best chicken tikka I’ve had in a very long time well done to Faye the chef as this curry has gone down a dream ❤️ and a very good job to Kris being busy this evening busy being fully attentive to our needs from the start to finish

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Jordan B . 2024-11-12

MORE AT TripAdvisor

We ordered a buffet for a large funeral and wow the food was absolutely amazing and exceeded our expectations, the quality and presentation of the food was excellent! Everybody thoroughly enjoyed the buffet from the sandwiches and canapés, to the home made cakes and the cheese board which in itself was out of this world! I can't thank the Rose and Crown enough for there help with the buffet as the list of items we wanted was extensive but everything was met and the Service was also 5 star thank you!

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Natalie Bamford . 2024-11-09

MORE AT Google

We ordered a buffet for a large funeral and wow the food was absolutely amazing and exceeded our expectations, the quality and presentation of the food was excellent! Everybody thoroughly enjoyed the buffet from the sandwiches and canapés, to the home made cakes and the cheese board which in itself was out of this world! I can't thank the Rose and Crown enough for there help with the buffet as the list of items we wanted was extensive but everything was met and the Service was also 5 star thank you!

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Natalie B . 2024-11-09

MORE AT TripAdvisor

Dreadful experience in what can only be described at best as a village pub. The food was shocking and very very limited with several of the items on the menu ' unavailable '.... the special pie - deer & beer - was served to me stone cold so it was returned to the kitchen, microwaved,and given back to me. Microwaving pastry and chips (as EVERYONE knows) made them soggy and inedible.The best thing about the meal is the mushy peas, they were at least green ( cold until microwaved also).Several others said there food was awful and the service inadequate with just one girl running around. We were a party of 12 , some travelling from Scotland and some from the east coast first a long awaited family reunion and all I can say is that the Rose & Crown should not be classified as having a restaurant as they were more concerned about the pub quiz and their food foul !!!Despite what the response was, as stated, one staff member took our drinks order, then once all seated, she proceeded to go through the list of items that were unavailable . After being given food, some had almost finished when others were getting theres, the next time anyone checked on us was when I complained about mine. I asked to see the manager and she apologised quickly. Next contact was with the waitress who said my inedible slop had been refunded and then she tried to sort payment, some being charged twice and getting a refund 5 days later !! Inefficiency at it finest !

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Shane Clarke . 2024-11-05

MORE AT Google

Sunday dinner was amazing. Great portion size and quality ingredients. Beef was lovely. Puddings were excellent too. Cheesecake was to die for. Definitely reccomend.

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Chris Armes . 2024-11-03

MORE AT Google

Absolutely amazing experience, Kris & Lynn was very welcoming. The food was incredible, nice to see the place with deliciously fresh food.

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Ashley W . 2024-11-01

MORE AT TripAdvisor

Food was excellent with a great atmosphere

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Alfie Leheup . 2024-10-24

MORE AT Google

Lovely food, chicken wings and steak were cooked to perfection

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Tom Bentley . 2024-10-24

MORE AT Google

Food, service and beers were all spot on. Definitely recommend. Would visit again thanks.

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Ben Thomas . 2024-10-15

MORE AT Google

Called on Sunday for lunch Wouldn't recommend Mash potato were cold and hard Vegetables were hard Blood from the beef

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Russ Bishop . 2024-09-23

MORE AT Google

Been for bottomless brunch, absolutely fantastic, Lynn and all of her staff were fantastic. Would definitely recommend

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Lawrence Warren . 2024-09-21

MORE AT Google

A delicious huge portion Sunday lunch with very friendly service. Will recommend again and again.

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Debbie Bushell . 2024-09-08

MORE AT Google

Fabulous food n welcome Popped into Barlborough on the way back from Cresswell lunchtime, was going to the Stonehouse as we visited there a couple of times while house hunting but glad we didn't. Rose & Crown was a great find, great enthusiastic welcome on entering and great service all round from them on with drinks and food orders. And what food... Absolutely faultless (except ate to much), big portions and super tasty. I swear the chicken sandwich had whole chicken breasts in.... The chips n onion ring sides also first class. Thanks for a great lunch.

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Andrew M . 2024-09-07

MORE AT TripAdvisor

Dinner for three, two fish and chips, one fish finger sandwich. The food was cooked fresh, the portions were very generous, and it all tasted really good. Staff were very pleasant and service was good. We sat outside in the beer garden, all really pleasant. Plenty of parking and the pub inside was clean tidy and well presented

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runforrestrun_11 . 2024-09-03

MORE AT TripAdvisor

Great service, all the staff are very helpful, food was beautiful, and the new cocktails are a must. Sarah was our waitress she made us feel so welcome. We will be back

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Rhonda Cliffe . 2024-09-03

MORE AT Google

Wow! My husband and I decided to give this a try and it was amazing. The staff were really accommodating and nothing was too much trouble. Drinks were refreshed constantly. The choice of food was excellent. It was very tasty, beautifully presented and very generous portion size. It was fabulous value for money and I wouldn't hesitate to do it again!

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Helen W . 2024-09-01

MORE AT TripAdvisor

Went 31/08/24 for an anniversary meal started off ok, ordered food 20/25 minutes later got my starter garlic mushrooms in cream sauce, sauce was a little bit thin but tasty, main course wife had scampi which was over cooked I had sirloin steak chunky chips my steak was cooked lovely but not what l asked for which was plain, chef added peppercorns on top, mentioned to the waitress (who was lovely ) but nobody came to query it. Won’t be going back in a hurry

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Bernard H . 2024-09-01

MORE AT TripAdvisor

Waited nearly an hour for food to come,then mine wasn't what I ordered it seems bookings are favoured over walk ins! Won't be going there again.

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Sue Webster . 2024-08-30

MORE AT Google

We were due to stay at a nearby Hotel so decided to have Sunday Lunch here on the way. The pub was very busy and clearly popular with locals but we were given a table in the quieter dining area. The Landlord was front of house looking after diners and made a real effort to make sure everything was ok during our visit and regularly checked in with us. We both had the Prawn Cocktail for our starter and the delicious home made steak pie for our main. For dessert we the chocolate brownies and the lemon merangue pie. The portions on every dish were plentiful and tasted great and compliments to the chef for what theyre producing in the kitchen. Finally the price, a 3 course meal for around £20 is fantastic value and given the high level of service and food this really is a great pub we hope to one day return to.

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Mark Bennett . 2024-08-29

MORE AT TripAdvisor

Crap waited over an hour for food to come then when food arrived one of us was given the wrong dish and the fish pie sauce looked like it was curdling and later on I vomited it all up as I ate it too late and my stomach had gone past being hungry so made me feel sick and the other 2 people I was with felt sick too

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Eliza Webster . 2024-08-17

MORE AT Google

Had Tea here Monday 12th Aug with 2 Friends. Warm welcome, meals outstanding and good value for money. Staff warm and friendly. We be going back Highly recommend to Fish Pie

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Alison Bloom . 2024-08-13

MORE AT Google

Lovely food, great service, definitely be back for our monthly catch ups. Would recommend the fish pie, prawn cocktail salad and Yorkshire tapas

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Bobbie South . 2024-08-12

MORE AT Google

Enjoyed our Sunday lunch today, especially the roast beef which was fantastic and excellent value for money. Looking forward to our next visit.

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Sarah . 2024-08-11

MORE AT Google

At last this place finally has that lovely feeling of a proper village pub, all thanks to the new landlady Lynne and her team who have clearly worked hard to put this pub back on the right track. I go in with my son most Sunday afternoons and i have to say it’s a joy sitting in the lovely beer garden which has been vastly improved more so than previous owners in years gone by. I haven’t tried the food yet but from what I’ve seen it looks really good and i like the idea of introducing a tapas menu at very reasonable prices. The atmosphere inside the bar and in the beer garden is great and everyone seems to be enjoying the pub.Well done Lynne and team, wishing you all the success you clearly deserve , may it long continue.

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Stephen c . 2024-08-04

MORE AT Google

Popped in for something to eat and drink as we were passing lovely staff and the food and drink was really nice very reasonably priced too pity we're from northampton else we'd be visiting regularly

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Martin Heasman . 2024-07-20

MORE AT Google

Lovley pub in a nice setting lots of seating and parking will go there again been here again updated reviews on food Mt burger was cooked to perfection spot on as a chef myself am not easily pleased

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Phoenix Ki . 2024-07-18

MORE AT Google

Corporate Buffet Lunch Review. For our recent corporate board meeting, we opted for a buffet lunch, and the entire team was unanimously impressed by the presentation, quality, and taste. Every part was freshly homemade, showcasing an admirable attention to detail and culinary finesse. The Mediterranean pasta salad was a delightful blend of flavors and textures, setting a high standard right from the start. The sandwich fillings were equally impressive, with the coronation chicken wraps standing out as a particular highlight—rich, flavorful, and perfectly balanced. The pork apple and sage sausage rolls were a hit, offering a savoury burst of taste. Even the tortillas and dips, often overlooked components, were prepared with care and precision, enhancing the overall experience. What truly sets this service apart is its ability to cater to all tastes and dietary needs, ensuring everyone finds something to enjoy. In summary, I would highly recommend this buffet for any corporate or private event. The Rose and Crown has truly excelled in providing a seamless and satisfying experience.

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M J . 2024-07-16

MORE AT Google

Brilliant afternoon snack at the pub, Sophia, couldn't do enough for us and the meal was lovely, had snacks between 4 of us and very tasty, thankyou 😁.

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kath revel . 2024-07-14

MORE AT Google

Great little dog friendly pub on the way south to north, try the pie and chips...

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Pete Sanders . 2024-07-05

MORE AT Google

What a fabulous Sunday lunch absolutely worth the travel from Rotherham, had the mixed meat and all three of the meats were cooked to perfection , mashed potatoes were very creaming , Roasts were amazing and the veg was very fresh , would highly recommend.

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Louise Goodison . 2024-06-23

MORE AT Google

Just had an excellent meal. Wife had gammon and I had a rump steak cooked to perfection. Ryan our waiter was most attentive and courteous. Josh the chef really knows his profession. Well done

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Mark Litchfield . 2024-06-16

MORE AT Google

Great food & service by Alfie!! A definite improvement on the food at Service stations off the motorway. I would definitely stop off at the Rose & Crown again! Thanks

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Michelle C . 2024-06-06

MORE AT TripAdvisor

We really enjoyed our Mea l Lynn and the young waiter made us welcome Tracey and Paul

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Tracey Warnes . 2024-06-05

MORE AT Google

This is one of our local pubs and been here often for a drink with friends and the occasional meal.This was the first time we have been for a meal since the reopening and was really disappointed. I ordered the steak pie but had to send it back because the crust was rock hard I couldn't break it never mind cut it.My meal was took away and then brought back and told another pie would be about 10 minutes. By this time my chips were just warm and the very small amount of veg was cold.When the other pie did come the crust was better but still hard and stuck to the rim of the pot.When we brought it to the managers attention we were offered a free dessert or drink which we declined. Even if everything had been OK at nearly £15 it wasn't value for money compared to other pubs in the area.We will still go there for a drink but not eat.

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Ronald Hipkiss . 2024-06-02

MORE AT Google

We had a really delicious meal and the menu was well balanced! Our server was also really lovely and attentive. Cannot recommend enough.

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Hannah Mary Burgess . 2024-05-30

MORE AT Google

Really wanted this to be good, but alas. Three of us went for a treat meal. We had already seen the menu, so choices were made. Fillet steak and two fish pies. We arrived and got the table we wanted, good start. Then we were told, no steak, no fish, no fish pie. So, after some studying, we decided on, starters two tomato soup and one chicken strips. Sorry no chicken strips. So no starters for me then. Which left me as the odd one out. Mains we had two beef lasagne and one gammon steak. The gammon steak should have come with chunky chips, tomato, mushroom, onion rings and house salad. But no onion rings or house salad. Instead, there were baked beans. Nothing against baked beans, but I do not want them for a Saturday night meal out thank you. The staff tried their best but clearly not enough of them. You could tell that by the numerous ‘sorry for the wait’ comments. Nice place for a drink and handy for us. But they have to decide if they want to serve food or just play at it. It is no good having a menu if half of it is not available. We shall not be eating there again. If you have not made plans on what you want to eat and feel like taking a chance on what is available give them a go.

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Manko . 2024-05-26

MORE AT TripAdvisor

Awful service from moment we walked in, couldn’t get in the door for a couple smoking, staff running around but no one took notice of us. Eventually welcomed (well sort of by a young lad). Menuda offered - then 1/2 menu unavailable. Restaurant not busy, only one couple ordered before us and then took 50min with no apology. We’re local and highly disappointed, won’t be back for food. And not again for drinks if smokers hanging around at the door.

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RH . 2024-05-15

MORE AT TripAdvisor

Bar service rather unwelcoming and unsure of what they were doing, this on a slow Friday afternoon with only 3 other customers. Lovely village pub otherwise.

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Jan Tovey . 2024-05-13

MORE AT Google

Very friendly staff, particularly the server. Food was excellent, especially the chips.

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Steve Haith . 2024-05-13

MORE AT Google

This place has a great selection of beers and a lpvy village pub atmosphere. I'm glad it's finally reopened. The food, a burger, was OK. It wasn't bad but just felt a bit cheap. The bread bun especially was possibly on the turn and couldve done with being toasted on the inside. Service is always lovely, polite and helpful. Wait time for food on this occasion was fine as we were the only ones eating. Would always go back for a pint, but this isn't the pub I go to for food.

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Adam Sinclair . 2024-05-11

MORE AT Google

Finally decided to revisit after a previous bad experience under the old manager (directly related to staff incompetency issues) We arrived on a Friday evening, waited at the bar and a lady finally showed us to a table in the restaurant, gave us menus and said she would "back in a sec" to take our drinks order... 20-25 minutes later no one had appeared, said lady had appeared to have gone and her place had been taken by a young lad who appeared blissfully unaware of our (and another couples) existence. No other staff apparent. As we had not even had a drinks order taken yet (a third couple had decided to order their own from ther bar) the frustration was extremely high, and we chose to leave (followed by another couple who had been waiting even longer for their drinks) I complained to the young lad on the way out, he apologised and that was that. We headed off to the Half Moon, served straightaway and food in about 20 minutes. Rose and Crown, we gave you another chance after your abysmal performance under the previous manager and you failed again. We won't be back.

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peter5547 . 2024-04-29

MORE AT TripAdvisor

Absolutely disgusting went for lunch to the Rosea CrownBarlborough today .asked if they was doing food to a young lad behind bar bless he said he didn't know chef hadn't arrived yet .Asked the the person in charge the lady said she had ring the chef but he didn't answer Had a drink chef still not arrived the lady said she had rung management a they said tell people kitchen closed .. The young girl a lad behind bar was was friendly a made us welcome thank you Has we was going out a party that was booked in was arriveing what was they going to do ..Where was management no where to be seen .Time they got there act together. Are you doing food or not Rose a Crown has had a good reputation for good food .

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Sue Turley . 2024-04-27

MORE AT TripAdvisor

14 of us booked a Sunday lunch, they handled the party well, the food was very good with plenty of veg, Staff were great especially as some of our party were not very mobile

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Michael Spybey . 2024-04-26

MORE AT Google

The food was delicious,the staff were lovely,especially Ebony who worked very hard and nothing was too much trouble.Plenty of parking.Would recommend and will definitely go again.

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Susan Johnson . 2024-04-21

MORE AT Google

One of the best Sunday dinners we’ve ever had! Every single thing was just so tasty! Staff are very friendly and welcoming Would highly recommend 👌🏼🌟

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Georgia Whitaker . 2024-04-14

MORE AT Google

50 minutes wait for food & only the 2 people in the place at the time of ordering.

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Neil Kasher . 2024-03-31

MORE AT Google

Under new management! Food was lovely. Service was great! Will definitely be back and recommending.

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Katie marples . 2024-03-12

MORE AT Google

We enjoyed a delightful Mother’s Day dinner, promptly seated at our table with a complimentary glass of Prosecco—a thoughtful touch. The meal was served swiftly, and the food was absolutely fantastic. As a lover of beef, I was so so pleased that it was served to order, perfectly pink as I prefer. The option of medium cooked also catered to everyone's tastes on our table. For dessert, we indulged in delicious lemon meringue and Oreo cheesecake. Beautiful! The staff, both at the bar and in the restaurant, were incredibly accommodating and friendly. Their attentiveness added to the overall experience. And of course a massive thank you to the behind the scenes staff, head chef Aron and his team did a brilliant job. Thank you for making Mother’s Day that much more special.

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Den1539 . 2024-03-10

MORE AT TripAdvisor

Went for mother's day since the rose and crown has re-opened under new management. The food was great and portion size was spot on. All the staff was so attentive and friendly. Will definitely be recommending and returning.

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katiemJ4920WH . 2024-03-10

MORE AT TripAdvisor

Excellent service, lovely food.

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Alan Gillway . 2024-03-03

MORE AT Google

Just stopped for a Sunday lunch and it was lovely. Food came out hot and was very tasty plus, the bar staff are very nice and accommodating even making sure we had a table that was dog friendly. Would recommend 👍

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Jason S . 2024-02-25

MORE AT TripAdvisor

We had a lovely meal celebrating our grandsons birthday, first time we've been here and we will certainly dine again here, staff were very friendly and the place was clean 😀

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val White . 2023-09-15

MORE AT Google

Arrived for our 7.30 booking on time. We were seated opposite the kitchen door where we could hear derogatory comments being made by the staff about diners throughout our visit. We ordered drinks the waitress hadn't a clue what beers/ciders were available and had to go check a couple of times while taking our orders. We waited 20 minutes, no drinks came. Another waitress asked us if we wanted more drinks, I told her we were still waiting on the ones we'd ordered 20 mins earlier. When ordering our food 2 of the starters we wanted were unavailable and there were no steaks of any kind either. After an hour and 10 minutes I asked the waitress to check on our mains, we over heard her asking someone in the kitchen and he replied, and I quote, "Why, are they complaining?" The waitress came out to us and said they were being plated up, we were then waiting another 10 minutes before they were served. Four of us had steak and ale pie. My plate consisted of exactly 8 skinny, under cooked chips, a tablespoon of mushy peas and the pie, which was served in a dish, mainly consisted of watery gravy and, although the filling was edible, there was only enough meat to cover the bottom of the dish. One of our party had fish and chips, the portion would have left a small child hungry. If I had had my way I would have complained there and then but other members of the party just wanted to get out of there and never return again. Needless to say we will not be returning

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Diane S . 2023-09-10

MORE AT TripAdvisor

Brilliant food 😋. Really nice pub

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barbara mctighe . 2023-08-26

MORE AT Google

What a lovely atmosphere! Came here with my mum for Sunday lunch and we were both very pleased! I was able to have a smaller Sunday lunch plate (children’s) too! We both had the gammon and beef of which was delightful and the parsnips were cooked to perfection! Vegetables came separately which suited me, so I didn’t feel overfaced with food on my plate (plus I was able to have what I liked on my plate rather than eat around veg I didn’t like) Thank you!

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Zoe M . 2023-08-21

MORE AT TripAdvisor

Rose and crown looks nice from the outside but the food and staff were terrible. If you like cold burn food and staff that couldn’t care, this is the place for you. No refund or any apologies , even one of the staff followed us to the car to ask if we liked the food? And said that how they like it cooked. My advice do not eat here unless you know there’s new chef and staff. If I could have scored less than 1 I would definitely have.

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Andrew G . 2023-08-20

MORE AT TripAdvisor

Helping to move furniture upstairs for friends and the chef was the partner of my missis friend .Wow the food is amazing I urge everyone go in and try the food 10/10.

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Richard Roberts . 2023-08-16

MORE AT Google

Just had two brilliant burgers sat outside in the garden , great food , great service , congratulations the new chef!!!!!

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Brian Nadin . 2023-08-10

MORE AT Google

This has been the hub point of socialising for many many years it is absolutely agonising to see what Fine & Country Inns (FCIG) are doing to the heart of our community. After the abrupt change in management all the locals and regulars were ecstatic to see Fallon appointed as the general manger. This has been long overdue and something she has the enthusiasm and fire to do, a young fresh set of eyes and ideas. After what looked like a positive and exciting start i.e. new dishes on the specials bored, theme/entertainment nights and an outdoor area make over things soon started to seem amiss. I feel the need to write this review as seeing all the bad reviews against the staff that are there day in and day out is heart breaking not to mention seeing them actually cry on numerous occasions when disgruntled customers are shouting at them and refusing to pay, not realising their hands are tied by owning body FCIG. There has been no chef in the kitchen for a number of months, FCIG have happily let 16-18 year olds run the kitchen, hence the long wait times and standards lower than what customers rightly expect. These poor kids have been thrown under the bus with no training and are doing there absolute best under the most stressful circumstances and for no thanks or extra pay..... but they did get an appreciation certificate :/ The kitchen has even been shut for a number of weeks due to this matter sending profit to other pubs in the village, again upsetting the staff having to turn away not only new customers but also loyal customers. The menu hasn't changed in nearly a year, it's now old and boring. Previous managers and chef's have tried to spice up the menu after listening to the customers complaints and suggestions but FCIG just push back and refuse. This is shocking when you compare it to the other pubs FCIG own, such as the Parish Oven and the Shepard's Rest, their menus are worlds apart from what the Rose and Crown is given and not to mention they have trained chefs and sous chefs. FCIG please listen to your staff and your customers, if things are to carry on as they are you are going to run your staff and your pub into the ground. This would be a sad and great loss to our community, as the Rose and Crown atmosphere is so welcoming and everyone becomes friends with everyone.

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Mister T . 2023-07-28

MORE AT TripAdvisor

Obviously the Chef has left. Waited half an hour for food despite being the only couple in the restaurant. Food was over cooked and hard. Sent it back. basically got fed up of waiting. 2 Beers and 1 Wine was £19.95. Definitely do not go to this restaurant.

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Gloria C . 2023-07-28

MORE AT TripAdvisor

Saturday lunchtime and only a limited menu...place not busy. Nacos starter turned out to be a bag of crisps with cheese and salsa....asked shy waiter if this was right who said he would check but never came back with an answer. Gordon chicken starter nice and fish &chips too. Chicken pie dry and chicken pieces like bullets after being nuked in microwave. We ate here because of the 4.3 google review....take my comments as you wish

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Mike Glover . 2023-07-24

MORE AT Google

Awful experience. The locals seem to think they own the place and can make visitors feel unwelcome. After a stressful week I wanted nothing more than a nice relaxing drink to de stress. We were treated appallingly by the people there who told us we couldn't sit outside as it was for them only and that we should leave. Absolutely no signage of a private function and the girl behind the bar had no clue what to say when I went inside and asked her to clarify. We endured lots of rude kids (and their parents) making remarks, sneers, threatening violence to my young kids. I've never had to endure such a situation in my entire life and the manager didn't bat an eyelid when I brought this to her attention and has ignored complaints.

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Anne L . 2023-07-23

MORE AT TripAdvisor

Terrible customer service. I definitely wouldn't recommend this place to friends or family.

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Melissa Healy . 2023-07-22

MORE AT Google

AVOID!!!! Terrible management skills, terrible customer service. Awful experience all round I would avoid at all costs.

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Anne Lowe . 2023-07-22

MORE AT Google

Been 2 times before in June time and the fish and chips were great so we were really looking forward to going as a treat £30 for 2 lumps of batter and rock hard chips The mushy peas were alright though God knows what’s changed in so short a space of time Won’t be going again

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Mark J . 2023-07-14

MORE AT TripAdvisor

Passing the pub and we fancied lunch. Ordered a cheese and chutney ciabata as they had a restricted menu. There was no chef in the kitchen, so the one person behind the bar was cooking too. It came out looking good chips and salad on the side. The chips were very nice. I got just over halfway through my ciabata and found it was really hard at the end. There was no one else in the pub, so I'm not sure about an atmosphere.

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Sue (Suzy) . 2023-07-14

MORE AT Google

Visited the pub in May had the curry which was good. So decided to visit for Sunday lunch. Waited an hour for the lunch to be served, carrots were raw and hard, Yorkshire pudding was like a dumpling. No apologises for poor service. Definitely won’t be going again. £14.95 wouldn’t give a fiver for it.

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462adeles . 2023-07-10

MORE AT TripAdvisor

Visited today for Sunday lunch had the wait over and hour for our food, when I asked where our meal was. I was told it was being just plated up. 15 minutes later still no food.When it finally the quality was very poor the carrots were raw , the Yorkshire pudding tasted more like a pancake. For £15 per meal it was all rather poor really.

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chrisgautrey . 2023-07-09

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Very disappointed! We ordered 1 x starter and 2 x Sunday lunches and 1hr 15mins later still had no food! There were several other diners who had been there before us and had only just been served their meals at this point. I asked how much longer the wait would be and was told that the starter would be a few minutes more and so we paid for the drinks and said that we wouldn't be staying due to how long we'd be waiting. There had been no explanation as to the reason for the delay and whilst we don't expect 'fast food' service, an hour and a quarter and no sign of food really isn't acceptable. Incidentally, the drinks bill for 2 x pints lager and 2 x lime & lemon soft drinks was £18 which we felt was a bit excessive. The staff who attended us were both very young and pleasant, but there didn't seem to be any other staff around and if there were any, they clearly couldn't have been in the kitchen judging by our wait time. It's a shame because we're fairly new to the area and like to support local businesses and potentially we could have become regular customers, but based on today's experience we won't be back I'm afraid.

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Isobelle Davenport . 2023-07-09

MORE AT Google

Terrible experience altogether. I am not one to complain and I am extremely patient when it comes to customer service as sometimes I appreciate things don’t always go to plan. However, tonight (08/07/23) was quite possibly the worst experience my family and I have experienced. We arrived at our booking, on time which was at 7:30, we received our drinks and was chatting for a good 10 minutes or so whilst waiting for the menu. We ended up having to go and ask for a menu from one of the staff. Another 20 minutes go by as we are waiting to order our food and we get told that some of the menu is unavailable, mainly the steaks, but not to worry this happens every so often, so we placed our order with secondary choices. Skip 40 minutes or so, still no food had arrived, we asked the waitress if we could chase the food to be told it will be another 25 minutes or more. We don’t mind waiting for food but just a little over an hour for food is ridiculous and the pub was reasonably quiet for a Saturday evening. So we waited and waited until one of the managers said we are really sorry for the wait, it is now being plated up, which took another 10-15 minutes. Only for the food to come out in a terrible manner. Food was stale, overcooked and even a hair on the plate, which isn’t what you’d expect from any restaurant/pub. We also asked for condiments only to be given one small pot of ketchup between 6 of us and no way of distributing it out amongst ourselves. We simply asked for a spoon to sort this out. Whilst we was eating the rather unpleasant food, the manager came over to ourselves and asked how the food was, we answered honestly and said that it wasn’t a great experience and the food wasn’t to our expectations (not that it’s Michelin star, we know what food should taste like). She then turned around and called us incredibly rude customers who had upset the waitress. We hadn’t even spoken in any bad way to the waitress as we all understand that people can have a bad day and that she can only do what she can within her power. We retorted back that the experience had been poor and that we shouldn’t be ridiculed for telling them that they are doing a shocking job. The manager was so rude and wouldn’t even accept a Green King NHS Discount either, we gave honest feedback and we all left a birthday meal extremely deflated and disappointed. Please seriously reconsider going to this place as we wish we had gone elsewhere. Ruined a family meal out, celebrating a birthday, only to be told that we are being rude even when we hadn’t said anything is disgusting and it’s extremely atrocious to say this to paying customers. This place was a disaster and we won’t be returning.

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Jack and Philippa . 2023-07-08

MORE AT Google

Shocking food and service… Staff not very attentive - waiting 20 minutes before needing to ask for menu’s - food took approx 1hr 30mins to arrive (restaurant very quite) - food items missing from plates and food stale and burnt - staff non apologetic / rude and made to feel as a burden. Horrible atmosphere. What was meant to be a nice family meal for Birthday Celebrations ended up being one of the worst meals out. We will not be returning - such a shame.

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P D . 2023-07-08

MORE AT TripAdvisor

Terrible experience altogether. I am not one to complain and I am extremely patient when it comes to customer service as sometimes I appreciate things don’t always go to plan. However, tonight (08/07/23) was quite possibly the worst experience my family and I have experienced. We arrived at our booking, on time which was at 7:30, we received our drinks and was chatting for a good 10 minutes or so whilst waiting for the menu. We ended up having to go and ask for a menu from one of the staff. Another 20 minutes go by as we are waiting to order our food and we get told that some of the menu is unavailable, mainly the steaks, but not to worry this happens every so often, so we placed our order with secondary choices. Skip 40 minutes or so, still no food had arrived, we asked the waitress if we could chase the food to be told it will be another 25 minutes or more. We don’t mind waiting for food but just a little over an hour for food is ridiculous and the pub was reasonably quiet for a Saturday evening. So we waited and waited until one of the managers said we are really sorry for the wait, it is now being plated up, which took another 10-15 minutes. Only for the food to come out in a terrible manner. Food was stale, overcooked and even a hair on the plate, which isn’t what you’d expect from any restaurant/pub. We also asked for condiments only to be given one small pot of ketchup between 6 of us and no way of distributing it out amongst ourselves. We simply asked for a spoon to sort this out. Whilst we was eating the rather unpleasant food, the manager came over to ourselves and asked how the food was, we answered honestly and said that it wasn’t a great experience and the food wasn’t to our expectations (not that it’s Michelin star, we know what food should taste like). She then turned around and called us incredibly rude customers who had upset the waitress. We hadn’t even spoken in any bad way to the waitress as we all understand that people can have a bad day and that she can only do what she can within her power. We retorted back that the experience had been poor and that we shouldn’t be ridiculed for telling them that they are doing a shocking job. The manager was so rude and wouldn’t even accept a Green King NHS Discount either, we gave honest feedback and we all left a birthday meal extremely deflated and disappointed. Please seriously reconsider going to this place as we wish we had gone elsewhere. Ruined a family meal out, celebrating a birthday, only to be told that we are being rude even when we hadn’t said anything is disgusting and it’s extremely atrocious to say this to paying customers. This place was a disaster and we won’t be returning.

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Paradise57356082670 . 2023-07-08

MORE AT TripAdvisor

Waited 1 hour and a half for food that was beyond a joke and when we complained to to waiter's the just said we was been rude will never becoming here again avoid this pub at all cost

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Jack Dales . 2023-07-08

MORE AT Google

We booked a table today for sunday lunch for 4 people including a baby. We arrived at 13.30pm orded our drinks then at same time our order was taken for food. Anyway got to 14:10pm and was still no food, baby was crying as he was hungry and wouldnt settle. I asked how long the food would take I got an answer of i will go and check. Anyway he came back told us that it was been played up and would be with us in 10-15minutes. Ok so we waited and still no food by this point the time was 14:50pm. We waited a little longer, (wouldn't have minded but the pub wasnt even busy)!! We paid for our drinks which was only 3 glasses of pop and it came up to £12 for the glasses of pop😳 and booked a table somewhere else. Wasnt just us who walked out and cancelled our booking a few coupls did the same who we also bumped into at the same pub we booked at round the corner. Never again

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Chris Hurt . 2023-07-02

MORE AT Google

Random stop turned out to be the best decision. Fantastic service and curries were exceptional. Thanks

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David G . 2023-06-28

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Myself and family dined here Sunday lunch on my wife’s birthday 25 June 2023. The service was exceptional, very friendly team, the food was excellent with generous portions. Overall I would thoroughly recommend this pub. Phil Kirk.,

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Phil Kirk . 2023-06-26

MORE AT Google

Lunch with my friends. Booked in advance. Food was excellent and delicious. Service was prompt and friendly. Good value for money.

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Lynn1305 . 2023-06-12

MORE AT TripAdvisor

All of the above and a good choice of beers! Also dog friendly which is nice.

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John D . 2023-06-01

MORE AT Google

Another fab meal at the Rose & Crown. Wednesday Curry Night ..... great value & gorgeous curries ...... packed full of tender chicken breast. Great atmosphere, & brilliant service. Thai Penang curry really authentic too, & full of flavour. Highly recommended!!

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Anne Darby . 2023-05-25

MORE AT Google

Really great pub, super friendly and great vibe. Top food too

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Lee Stokes . 2023-05-24

MORE AT Google

Had a fantastic meal last night celebrating a friend's 80th Birthday. We all had steak, and it was cooked to perfection. The table was decorated beautifully. Top quality wine too. Thank you for a fab evening!!!!!

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BarlboroughBeachbabe . 2023-05-21

MORE AT TripAdvisor

Lovely food last night for my friends 80th birthday Cookked to perfection .Everything was perfect Thank you Reece a staff

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Kirstenturl2001 . 2023-05-21

MORE AT TripAdvisor

Ate here for an 80th birthday celebration, not to busy, 6 of us to eat. Little while to take orders. 2 starters out of 6 and mains orders taken at the same time, prompt in arrival and eating for starters. 1hour later still no main courses on the table. Only 6 People in the resturant. When the food finally arrived 1hr 45mins after ordering it was delicious and hot. Cannot fault the food at all and the value was great!! Sadly just slow service.... Would eat here again but seemed better service in small groups. Chef did come and apologise about the wait though, so that was appreciated.

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Helen . 2023-05-21

MORE AT Google

The food was excellent 👌 service was fantastic

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Jonathon Greenwood . 2023-05-13

MORE AT Google

Called in for a bite to eat as part of our walk in the area with friends last Saturday, no light bites on the menu and we were about to leave when the waitress said she would see what they could do. The chef provided us with a sandwich, chips and side salad, full marks to him, the waitress and the place in general.

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Tony Patterson . 2023-04-29

MORE AT Google

Superb friendly great service pub Love it We stopped off the M1 Great find. Worth the small detour - only 2 minutes

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gregoryw883 . 2023-04-29

MORE AT TripAdvisor

Very friendly and approachable staff. Only downside was that the coffee was weak and lukewarm, but the pints were appreciated.

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Myke Clanduncan . 2023-04-18

MORE AT Google

Lovely pub in lovely location really nice inside decor and such friendly staff The food is great too Not a huge choice but it’s not weatherspoins thank good but I understand as they put their effort into the food on menu and it is lovely...

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karennextdoor . 2023-04-16

MORE AT TripAdvisor

We went for dinner and drinks and we all chose the steak meals which were excellent and the ladies shared a bottle of wine and we had excellent cask ales the service was very good and very helpful and it was a very pleasant experience

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Mickrevill . 2023-04-08

MORE AT TripAdvisor

Had a delicious Sunday lunch in a quiet relaxed atmosphere.

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Paul Fowler . 2023-03-26

MORE AT Google

Lovely, welcoming feel to this pub and friendly staff. Wide choice on the menu and reasonable prices. We opted for the steak ciabatta which was plentiful and very tasty, served with salad, a creamy coleslaw and chunky chips.

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Aitch5 . 2023-03-18

MORE AT TripAdvisor

Very nice food, reasonable price.

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Shaun Mills . 2023-03-04

MORE AT Google

Went for Sunday lunch great little find food was hot and plentiful staff very helpful and efficient

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carol campbell . 2023-02-22

MORE AT Google

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