Based on 453 opinions finded in 2 websites
Based on 453 opinions finded in 2 websites
Nº 578 in 876 in Southampton
Nº 11 of 13 Other european cuisines in Southampton
Opinions
Another great Piri piri chicken and delivered bang on time. A great choice when working away
andrew leaver . 2024-09-30
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This roosters is brilliant. Along with Eastleigh, the best I have tried. I highly recommend the chicken burger meal.
Andy Harvey . 2024-09-16
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Roosters London road in Southampton has always been good. However, of recent, I have ordered chicken from there on 3 occasions and it has not been the same as before. I don't know whether you changed your supplier or grade of chicken but it is not nice. When you eating it, you can smell the raw chicken smell and it is off putting, then you guys overly season the chicken to disguise this taste and the medium goes from medium hot to chilli hot with so many visible chilli flakes. I love the team in there and the service is good but the chicken taste has changed, ask anyone that orders half or full or quarter chicken as a meal, the taste has changed! Hopefully you guys sort it out and get back to the quality taste you were known for.
Michael A . 2024-08-04
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London road Roosters very nice place its very worth to come here ! Good quality food and atmosphere , Good stuff especially Kavitha !!!!
rafal wyrebek . 2024-07-19
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I sat in and had lunch time, special, half chicken with lemon and herb source with piri piri chips at a good price. The lemon and herb source was so good. It was smothered all over it. 100% pleasantly surprised and will be back again.
Steven Jack . 2024-07-16
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We ordered halloumi wrap with chips and chicken wrap with sweet potatoe fries. However the halloumi wrap was not it in the bag. When calling the restaurant to say it was missing. They did not belive us and said they had cctv to prove that they put the wrap in the bag. Never received the wrap. Also tried to blame there drive and told us to get hold of just eat instead of them. Me and my partner were staying at southampton hospital following our babies stay in intensive care and really could of done without being accused of stealing a 7 pound wrap. Terrible service.
Liz M . 2024-06-17
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Avoid if possible. Horrendous waiting times!
Martin P . 2024-05-26
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Chicken was good, but my girlfriend got the halloumi wrap and the halloumi was whiter than a sheet of paper. Only had a few bites, could’ve at least cooked it
Jake Neale . 2024-05-18
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The food is always good, always fresh. very good atmosphere, very friendly staff, especially Kavitha!
Bartosz Kraska . 2024-05-10
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The chips were hot and crispy as well as the chicken nicely cooked and much sauce.
sh8k1r8 C . 2024-03-26
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Received raw chicken thighs from here yesterday extremely disappointing as me and my family order from here very often I must say this is the first time we’ve experienced a problem like this but have been completely put off
Dylan Harley . 2024-02-13
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The best halal Burger in the city! + Freshly squeezed orange juice 👌
Fehime Pehlivan . 2024-02-09
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Chicken fillet burger was dry, bland, tasteless and warm not hot, no marinade. The fries were good. Tables were just left with dirty dishes on them. Disappointing.
Martin Hayward . 2024-01-27
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Amazing food. Best Chicken wings I ever had. Juicy and taste amazing
Tamer Elogueil . 2024-01-25
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I had a half chicken take away and I have to throw it away because it’s wasn’t cooked at all
Ahmad Alsoutari . 2024-01-17
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Quuckly got served, good range of food on offer
rosie new . 2023-12-31
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The burger was not juicy, lacked flavour and was not hot. Felt like the patty was microwaved. The chips were nice though, freshly made. The table was dirty, not cleaned well, and I found a long hair on it. The Roosters tried in Nottingham was quite good, but this one was a disappointment.
PZ Mohamed Hafeez . 2023-11-27
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Very tasty food - as you can imagine it’s very close to Nandos chickens, so good quality food. Tried the lemon and herb chicken which was excellent.
Des P . 2023-10-25
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Customer service needs a bit of work. The lady working at the counter seems like she doesn’t wanna be there and comes across as rude. The atmosphere is pretty good and food isn’t too bad.
Sulman Khosty . 2023-09-20
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Highly recommended and one of my staple food to fill me up. Great place to get 1/2 or 1/4 chicken with fries and a drink for a decent price. The fries are really deliciously done and crispy even when delivered. The portion of the chicken is slightly larger than what you can get at other peri-peri shops around the area
Kok Shew Juan . 2023-08-09
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We ordered two Lebanese chicken wraps one with salad one without which were both very tasty however about 4 to 5 hours later myself and my partner began to experience stomach pains which have gone on throughout the night. I think perhaps it might be down to poor hygiene standards in store, but who knows I don’t think I’ll be coming back again 🙁
Janny . 2023-06-26
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مطعم حلال اكل صحيً لكن اسعاره مرتفعه
Mohammad Alqallaf . 2023-06-10
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Had buffalo wings and chicken strips. Thought it had too much lemon, the taste of wings was missing. Service was good and fast with a smile. Parking easily available but you have to pay.
Ebrahim Jaffer . 2023-06-04
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Great staff, good food highly recommend
bilal malik . 2023-05-26
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Ordered 2 chicken burgers, and only 1 of them had chicken in it.
George Lipscombe . 2023-04-18
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Want nandos style chicken but not the price? This place!
Tess Co . 2023-04-09
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Good food, reasonable price, good service, no wifi
Renata Costa . 2023-04-07
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Portion size great, chips decent, fast service and good price. Could have more sauce on the chicken
Jack Briggs . 2023-03-27
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Sat inside and had lunch. Food was good, service was fast and staff were friendly.
Steve Hatch . 2023-03-23
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The double chicken wrap cost £9.50 and it was very dry and tasteless, I won’t eat there again
AK Jo . 2023-03-08
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Was very disappointed with the delivery times was told one one thing and then another when I rang the restaurant, then was told it was delivered when it wasn’t restaurant also told me It was drivers fault and driver told me it was the restaurants fault so overall was best pleased with delivery, food wasn’t to bad but chips came cold
Danny Jarman . 2023-01-17
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Omg, there everything is perfect from the food to the atmosphere. Customer service is lovely. I would recommend a quick food stop there.😍
Cousher Douglas . 2023-01-17
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I ordered quarter chicken with chips they said it is a meal but it doesn’t come with drink! They serve chicken with tasty sauce, it was delicious but the chicken leg was so small, that was not a big problem for me but their customer service disappointed me. the gentleman was behind the till was so unhappy to serving customer, I asked him some questions and he was not helpful.
sarv s . 2022-09-26
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Fast, tasty and never disappoints. Far better than Nando’s.
Izak Purcy . 2022-09-12
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Decent food in Nando's style. Can't fault it.
Mukhtar Hanif . 2022-08-30
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I ordered two grilled chicken in morning but very disappointed chicken feather was on it and chicken was tasteless .
Kas Ali . 2022-08-12
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Restaurant is sleek and clean. Food is great, value is great. Top spot.
Karim W . 2022-06-24
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I just called 2 time in peri peri London Road Southampton My who is speaking with me I think he is deaf I told him my post code 10 time and I tell him full ADRESS but he said I can't find your address And he said rudely can't find your address come in shop and pick up It's really rude man 2 time I called omg Time 18 to 18:10 Please put it right person on the phone who can take a order properly My post code SO152PY 15 HULSE ROAD so funny he said can't find and he said come in shop and collect Comon change the man who answered the calls
Gurdeep Singh . 2022-06-23
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Special thanks to the guy at the grill who was really nice to me and knows exactly how to perfectly season the meat. (I was there at 8pm June 14th, 2022). The grilled chicken that I ordered was exactly to my taste and out of this world. Good hospitality and good food. Overall great staff.
JN RN . 2022-06-19
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One of the best burgers in Southampton. Great chips.
Juris Jakovlevs . 2022-06-13
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Horrendous customer service I have not received my order I was told it was not their issue They still have my money DO NOT ORDER FROM HERE!!!!
Matthew Bradley . 2022-05-15
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Chips with piri piri masala a super good dish available here.
Logesh Sundaramurthy . 2022-04-21
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I love Roosters Have the app and I think it is the best Piri Piri Place and certainlythe best fast food Joint. Would recommend a Single Lebanese Chicken wrap with Halomi and a side of piri piri Chips. For drink I recommend the freshly squeezed orange juice.
James Martin (MrBadBoyPatch) . 2022-03-26
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Good Food, Nice staff bit manic during busy periods but friendly people. Recommended.
Abdul Choudhury . 2022-03-26
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Very good food and service. Prices are moderate, I wouldn't say cheap but you get good quality food.
James . 2022-02-11
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'Good food takes time'. Enjoy freshly prepared chicken, chips and flavoured rice. Fantastic customer service. They don't serve hot thinks which I prefer when it is cold out, so we didn't order any soft drinks. Great place to eat in or take out anyway.
Charm Liddle . 2022-01-23
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I ordered a chicken burger meal but they gave me something else and on the potatoes wages they put too much piri piri salt which was not eatable and the burger was disgusting. I won’t go there again.
AR Otmanzai . 2022-01-16
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Ordered a chicken burger meal today and when I asked for a drink they told me it does not come with a drink. I'm like what meal comes without a drink. A meal is a complete meal with a drink. Roosters recently updated thier menu apparently which has also increased the price but cut out the drink in the meals. I like the food at roosters and ordered from there on a regular basis. But today will be my last visit, after the service and new menu. I mean £8.49 for a meal without a drink....takes the mickey if you ask me. Goodbye roosters ill take by business elsewhere where they actually give you a complete meal.
Asjad Ali . 2021-11-14
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Customer service from female ‘store manager’ was awful. Would not recommend and would not order from this Roosters again. Food delivered without fries, contacted store and even offered to come and collect the food, however would only give me the forgotten fries and not replace the rest of the meal which would of course be left cold!! It was their mistake and made to feel like I was trying to get free food but just wanted the meal I paid for actually warm!! From reading the rest of the reviews sounds like the customer service has gone downhill, kept telling me she understood but not prepared to do anything about it. AWFUL
Emma Palmer . 2021-10-22
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REALLY REALLY BAD FIRST EXPERIENCE! First of all, I called in about 3 times before they answered their calls to take my order secondly I waited OVER an hour to get a strips platter (only 12 pieces of chicken) and chips and I don’t live far from the place (surely it should’ve came quicker delivery time wise) then I opened up my order to get cold stale chips and THE WRONG CHICKEN ORDER. I received a single platter of chicken instead of a strips platter. REALLY REALLY was not happy with the service at this place. Extremely disappointed! 👎👎👎👎👎👎
Zahra Sadat . 2021-10-13
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Ordered a loaded cheese burger and arrived with no cheese, garlic bread was a joke, burger was OK, chips were nice but probably won't order again
D M . 2021-08-05
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Food tastes awful chicken was dry also workers are very rude and don't care about the customer.
Catherine M. Maria . 2021-08-03
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Good tasty food, think charging extra for piri salt Is a bit of a joke. It is on the expensive side as a large wrap with chips is like £12. Service speed is adequate but staff here are often quite rude and not the most helpful. So if you like chicken and don't mind dealing with rude staff come here.
James Roberts . 2021-08-01
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Fast delivery, good food, steak was a bit chewy though
Louise Lansbury . 2021-06-17
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The chips was mouldy and portion was small, it was awful I recommend no one tries it.
Miraj Choudhury . 2021-06-17
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Generally well cooked food. Just wish they didn't skimp out on the amount of chicken they put in a double wrap. Basically the same amount they put in a single.
Jamie R Evans . 2021-06-06
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Good low in calories food order from here often through Uber.
Jade Oscroft . 2021-05-21
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Ordered from this place tonight the food took over an hour and a half to arrive and the food was the worst takeout I’ve ever had raw chips and soggy burger when complained told I would receive a refund but wasn’t told I was suppose to send the food back to receive the refund and when I said I’m normally a loyal customer as on we order a couple of times a week I was told SO we have a lot of regular customers was very upset with the customer service received and will no longer use this place completely AVOID this place I’d give no stars if possible
megan jacobs . 2021-03-31
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The food took over an hour and a half to arrive the food was freezing cold the chips were raw and the burger was soggy when I phoned and complained I was told I would get a refund as I was a regular customer but what I wasn’t told was at 22:30 at night when we were starving we needed to send the food back to get the refund and I said look we order at least twice a week and don’t normally complain was told SO we have a lot of regular customers I am really unhappy and will not use this place again AVOID if you don’t want awful food and terrible customer service
megan . 2021-03-31
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I frequently order for delivery from Roosters. Orders consistently come through accurate, promptly, and are delicious to boot! Definitely a good choice if you are looking for a good, hearty and filling meal. The chips are amazing!!!
Nicholas “Nik” Brown . 2021-03-20
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Order came completely wrong order a pitta and a wrap arrived ordered chicken wings and only two arrived and the olives that was supposed to come with sun-dried tomatoes and artichokes there was only olives and garlicspoke to the manager and she said there is nothing that she could do to help appalling customer service
Adam stillwell . 2021-02-21
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Food not good anymore. Management change? Not the quality you would expect. Also be careful, they offer a free side if you give them a great review!
F Ansari . 2021-02-15
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Food was very bad. Mexican chicken burger was so hard, like chewing gum. Now charging for the chilli sauce and when we paid gave another chilli sauce not the signature sauce. Take our advice don't go here. Quality and service horrid now! Go to Shirley. Much better!
Noreen Khawaja . 2021-02-15
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Lovely service lovely people great atmosphere nice cashier
Shell Sessions . 2021-01-30
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Great food and great service, one of the best per peri chicken restaurants in the areas, very freindly and informitave staff, amazing food and brilliant for value!
R.F . 2021-01-26
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I had a good experience with this restaurant in the past. They had good food with good service and the staff have and always are friendly. Now every time i order either online or in person, the burgers have terrible presentation with buns smashed as if they have a personal issue with them. Beef strips are tough like leather and the sauce isn’t as hot as I remember . Im sad that they are bribing people for good reviews by offering free sides, instead of actually putting effort and improving the food quality. Pros: friendly staff, ok chicken and tasty piripiri fries. Cons: beef (avoid at all costs), sauces hotter than medium could be hotter, the chicken is sometimes dry when ordered online, presentation of burgers is horrendous and messy.
seiyfan habis . 2020-12-31
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I love it here! So yummy and does cater to vegetarians
Josie Phillips . 2020-12-31
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Fantastic service and even better food. Totally recommend
Juggernaut PvP (JuggernautPvP) . 2020-12-23
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Used to frequent this roosters quite a lot so thought we’d come back. Initially when we walked in there were hairs on the table and you could see it hadn’t been wiped (not the best with coronavirus) Then we were served undercooked pink chicken wings. Won’t be coming back. We used to refer to this roosters as Southampton’s best however when we walked in the staff weren’t interested (chatting amongst themselves) so maybe this is why the food was undercooked and the tables were dirty.
Harriet M . 2020-12-22
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As always the food was fabulous, although the chicken was not that hot but still OK. I can definitely recommend this restaurant as I eat there a lot.
Martin McEvoy . 2020-12-21
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They serve good chicken. And good sides...
Johan Swiegers . 2020-12-17
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Never had an issue here, always quick and friendly staff :) couldn’t fault :)
Katie Draper . 2020-11-27
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Good food and excellent customers service, only store that I use :)
Leanne Pearce . 2020-11-19
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Chicken was dry with no flavour. Ordered it in "hot" flavour but it was absolutely bland, no sauce on it. Wouldn't recommend!
S R . 2020-11-16
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Best Mexican chicken wrap would highly recommend
Lucas Rangdale . 2020-11-15
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mexican chicken wrap is good and great staff
Kenzie Matthews . 2020-11-15
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Great service very fast would recommend
nathan lock . 2020-11-06
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Great customer service very friendly staff
George Boyce . 2020-11-03
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Always well cooked and great flavours
John Cooper . 2020-11-03
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rlly good food and great service. always quick delivery
Lauren Borthwick . 2020-11-01
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if you see flood of new 5star reviews it's because they are offering free sides in exchange for a good review. The food I ordered isn't that great? Having been found of my hometown Roosters, I assumed theone in Southampton would be equally great but nope, it doesn't compare. Every time I order burgers, they are really dry and even with ordering extra hot wings, they aren't hot enough as compared to
Laura Pearson . 2020-10-30
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Food always fantastic and very quick! Would definitely recommend 👍🏽
Rumeur Roper . 2020-10-28
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Roosters Southampton is amazing, food is quick and affordable, tastes authentic and delicious! They have found a loyal customer
Connor Clifford . 2020-10-26
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Very tasty food and friendly staff. Also place to sit down. Would recommend highly. Prices are also cheap
Nick Miles . 2020-10-25
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lovely food, great service, very friendly and clean, good covid measures, toilets are clean 10/10 would reccomend
Dylan Orba . 2020-10-20
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Lovely food, lovely staff, best food in town. 10 out of 10
Tomas Zinkevicius . 2020-10-11
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Massively overpriced. Small portions for way too much money.when I picked up my takeaway, i assume the little box they gave me was just the meat and the rest was in the bag next to it. I was shocked when she told me my whole meal was in this tiny box. Was bang average in taste as well. 👎👎👎
Isiah Hoile . 2020-10-11
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Lovely food lovely workers loverly everything ❤️❤️ Thank you for everything lovely service great seating
nargasa2020 . 2020-10-02
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Amazing food and customer service
Sukdev Bhakar . 2020-09-27
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Very good meal, reasonable prices, great find
Samuel Melton . 2020-09-26
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The meals here are fantastic and the chicken is cooked perfectly. I'd recommend this restaurant to everyone as it really is great value.
Hesham Kisher . 2020-09-26
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Good food and service, came quick.
Thayef Chowdhury . 2020-09-21
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Good service, great food. Love ila good roosters !
John . 2020-09-21
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The food is decent but when I was ordering the managers were so rude to the other workers and it put me off to be honest and I wont be returning
Matilda Drummond Drummond . 2020-09-20
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Great food, exceptional service. Will definitely come back!!
Jon Webb . 2020-09-17
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Lovely staff, following Covid rules, perfect if your craving chicken and need somewhere to dart in!
JJ Saddleton . 2020-09-15
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Lovely food, with beautiful friendly staff. Great atmosphere and delicious food. P.s you can choose the level of spice you want.
Bilal Ahmed . 2020-09-14
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AVOID THIS PLACE!!! THEY WILL DOUBLE CHARGE YOU AND NEVER REFUND THE MONEY I was double charged by roosters on 14th August by a very rude and snotty manager who insisted the first payment didnt go through. I then found later that day It had gone through twice and had taken nearly £40 out of my account. I contacted the restaurant who apologized and admitted it was their fault, the member of staff even said that manager was a bit rude that day as he'd had a bad day. They agreed to refund me but it would have to wait until the owner is back in store as only he can do it. They told me they would ensure he called back later that day to arrange a refund ..... he never did. Fast forward a few weeks and I have called them 4 times to get the exact same story every time. "We're so sorry that is our fault I can see we double charged you. We will get the owner to call you back to arrange a refund" ..... still no call back and no refund at all. I have raised a dispute form with Halifax and reported them for this. Terrible customer service and total rip off!!! AVOID THIS PLACE!!!
samstox97 . 2020-09-08
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Always go here lovely food and good service alila is very polite to and friendly
lucia heatley . 2020-09-08
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The best chicken in town! A must visit!
Mrs Power . 2020-09-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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