Roosters Piri Piri Chicken in Southampton

Roosters is basically a knock off Nando's with a similar meal - spicy chicken in pittas, burgers , chips , salads etc and a choice of salads. Branding is very like Nando's - food can be quite good - its not at Nando's level but its a bit cheaper although they don't have a loyalty scheme. Ordered a chicken burger and fry's and was served by an Indian chap who turned out to be the manager. Paid with a card, and the machine said approved Manager insisted that the machine , said there was an error and I had not been charged. After some arguing , and the manager being very rude and declaring that he knew how the machine worked. I paid again. Guess what a few days later I discovered I was charged twice. Called and was told to come back to shop as they count refund on the phone. Eventually gave up and came back to Roosters , where I was refunded. The arrogant manager made no attempt to apologise and was quite rude. No attempt to compensate me for lost fuel, time etc, I was also refunded in Cash , probably as the manager doesn't know how to use the credit card machine or is covering up his mistake. The food is OK , shame about the management. Next time its the real thing - Nando's for me. It works out cheaper with their loyalty scheme.

The picture should say it all !! And rest of the food wasn't even hot let alone warm ! Totally disgusting and how could the staff not notice that when making the box up !

I have been going there for a while now. Still manatianed their flavours. Their customer service has slipped a bit. From food point of view, well cooked and good seasoned grilled chicken.

Great fresh food, friendly and helpful staff.. was a nice place to catch up with friends and was a clean environment, chicken is so juicy and to die for !!

We managed to take away Rooster for dinner. The food are very tasty and is full of flavour. You can choose how spicy you want your meal to be. We all enjoyed the food.

I’m a vegetarian and at the till I said about the lunch meal deal and to have falafel or halloumi instead of chicken, and then once they said they were ready I took it home opened the wrap took a big bite and it was chicken! Well I took it back he just had a smile of his face told me to give that wrap to my friend and gave me a new halloumi wrap. I don’t think he quite understood how bad that is that I don’t eat meat and I just ate it without my knowing, that shouldn’t be happening in the place like that! Truly disappointed. No t just a smirk. I understand they gave me the right order in the end but it’s just not acceptable! Once I got the right meal it was lovely.

received our meals with drinks. an hour later had the manager call me screaming and shouting that the drinks were not my order and i was a liar and a thief!!! to say i was gobsmacked is an understatement. very unprofessional and bad tempered. will never order from here again purely due to managers attitude not the food that was great!.

Totally shocked by the meal my son ordered today from portswood. It was like a dried up thin beef burgers cut in half with chips £15 certainly won't be returning

We ordered and picked up - very speedy service but the meal itself wasn’t great. No seasoning on either meals, basically packed out with salad and barely any filling. Super disappointing and won’t be heading there again.

I’m not having a good time in relation to food lately, chicken even though it was nice , I prefer my chicken cooked . See pink chicken a lot when u get near the bone but when I have blood on my plate , that’s not good !!!!

We enjoyed the food at Roosters. You can pick what flavour you like for your chicken. We chose lebanese. The fresh orange juice was a bit sour but the mango smoothie was perfect.

I order regularly from here and today sadly we had collected our food today on time as the food was packed up. The food we had was stone cold and we had to heat up In the Microwave and we only live down the road. I called the restaurant and I was passed to the manager who was utterly rude and told me it was impossible that my food was cold and told me I was wrong. She was extremely rude and was not wanting to help. I tried to explain the situation calmly but the lady told me she had no way she could help me and that the food was not cold. All in all was an awful experience and I get a much better experience when dealing with just eat etc as they are at least willing to help.

We've had a number of deliveries since we have been in lockdown via JustEat. The food is well cooked and very tasty (apart from the rice which disappointed me and I won't have again). Everything else has been special and consistently good over quite a few deliveries. I adore the lamb burger and the use of pickles is outstanding. Top marks guys!

Disgusted food over half hour late chicken burger missing chicken strips cold and beef burger wrapped up saying chicken will not be ording from them again

Just came in order to that miserable girl at the counter. All staff hanging around and tables are dirty that can't even be bother to clean the tables asked for a extra napkin got told off and chicken served was still blood coming through. Went to counter to make complain no one was looking interested I thought I can't be bothered to complain now and just put a TripAdvisor reviews.. Disgusting!!

The food was okay. I got chips which were lovely. I also got the grilled halloumi strips which were labelled as gluten free. When you go into the product choice it asks for your sauce but won't let you complete the purchase unless you choose whether you want a wrap or pitta. I assumed that as it was originally under GF, and wouldn't let me finish the order otherwise, that the wrap and pitta were GF. It was not, as I could tell by my stomach.To top it off they drowned the halloumi in the Lemon and herb sauce, it was almost like squeezing it fresh from a tube.

Good food but 2nd time in row they run out of chicken wings on Friday evening. It’s like fish and chips shop without fish. Big disappointment.

They do some really nice piri piri chicken that is cooked to perfection. The only downside is the poor seating facilities. This place is good for young and the able bodies but the old and frail might not enjoy this place.

4 x langostinos a la plancha 5. 49. . . . . . Langostinos pelados congelados. . . . Debe ser por ese precio para 4 x cáscara a la parrilla y la cabeza en los grandes! ! ! ! ! Sorprendente y una desgracia sangrienta! ! ! ¿Cómo puedes justificar esto? ? ? ? ¡Este era yo quien también le daba una segunda oportunidad a este lugar, ya que mi último pedido era bastante horrible! !

¡Pedí una entrega y vino bastante rápido! Cuando le di un mordisco a mi hamburguesa de pollo mariposa, me horroricé. ¡El pollo todavía estaba chupando era así de crudo! Rosa / rojo a través de fuera! Llamé a Roosters y pedí un reembolso. Les envié fotos del pollo como prueba. La hora había pasado todavía por aquí, así que volví a llamar, tuve que explicar la situación unas 4 veces, ya que el teléfono seguía sonando, ya que nadie sabía qué decir. El gerente finalmente me habló. Pedí un reembolso completo, me dijo que tenía que ponerse en contacto con Just Eat. ¡Pfft! Amablemente le dije que no, ese es su trabajo. Le ha servido a alguien pollo crudo. Creo que eso es lo menos que puede hacer, larga pausa. . . 'De acuerdo'Yo y mi amigo pedimos 27 por valor. ¿Adivina qué? Acabo de recibir el reembolso de la hamburguesa. . me quitó toda la comida. ¡Mi otra opción era que podía comer gratis en el futuro! ! Pasaré gracias? servicio impactante Los gallos ni siquiera reconocieron mi correo electrónico que me habían pedido que enviara. Just Eat se disculpó y en realidad me recomendó que escribiera una queja. EQUIPO NANDOS!

We have eat in and also take away from Roosters both are good. The smoothies are the best when is available. We also try the mango milkshake which is also very nice. They do charge you service charge if you eat in.

Food is prepped quickly and always tastes good there is great variety and never disappoints. Prices are reasonable.

Ordered food night before to pick up next day at midday. Order was pretty much ready when I came to collect. Everyone enjoyed the food I had got them. The wedges and chips side order were tastier than last time. Very tasty reasonably priced food.

Necesitaba comer tan tristemente que habíamos estado en un funeral y no queríamos beber en el Wake con el estómago vacío. Un buen consejo pero necesitaba algo más que un sándwich o un rollo de salchicha. Aparcado, levantó la vista y apareció el letrero de Gallos. Una hamburguesa de pechuga de pollo y una doble envoltura con la mezcla de especias libanesas y dos porciones de cuñas. Tanto los platos de pollo estaban cocinados a la perfección y los dos tuvimos dificultades para terminar las sabrosas cuñas ya que había muchos. En general, una buena relación calidad-precio?

Si le gusta la comida picante, puede llevar comida para llevar, sus hamburguesas de pechuga de pollo son realmente buenas, también hacen gambas en pinchos y su ensalada de col rosa es para morirse.

Vimos que nuestra entrega era de 180 minutos. Solo quedaban 6 minutos para pasar a 18 minutos. Después de hablar con Martin el Mis - Gerente, él nos quitó la mano para entregarnos y adoptar una actitud de cero empatía y sin propiedad. Cuando la comida llegaba tarde hacía frío, las papas fritas con tanta sal que no podíamos comerlas. El cordero estaba hecha y parecía goma y el moño estaba rancio. Evite esta tienda a toda costa utilice la sucursal de London Road.

I usually go to the Pompey branch which is now closed whefe their quality and service was far superior. The Southampton branch was mediocre in this occasion. Unfortunately.

Had the pleasure of another Roosters takeaway today. Loved the hot peri peri chicken strips and halloumi. Highly recommended whether you eat in or take out. Shame there isn’t one more local to us.

Favourite chicken shop in Southampton, little over priced but the wraps are the best in Southampton! From Long time roosters fan!

Portions small and cost high. When we ordered 4 prawns for £6.49 we thought they meant skewers. It was literally 4 undercooked prawns. The beef strips were so tiny they were barely a mouthful.

Así que normalmente voy a gallos después del trabajo con amigos y no tengo ninguna queja, la comida y el servicio es encantador y sin duda vale la pena el dinero. Hoy lo conseguí a través de la entrega, el chico deliveroo estaba muy bien, pero por desgracia no puedo decir lo mismo de la comida. Pedí un enrollado de pollo, puré de papas y pollo tiras. El pollo estaba completo y era extremadamente duro el cartílago y el puré fue quemada hasta el punto de que no podía poner mi tenedor. Muy insatisfecho ya que no es normalmente el caso, no volveré

Chicken strips and sweet potato fries = winner! Not exactly clean eating but this is fast food you don't need to feel too guilty about. The half chicken is really good too. Doesn't take too long to be ready either.

Come here all of the time as its a few minutes away from my house... My favourite out of all the roosters in Southampton. Quick and not TOO overpriced. Sometimes the staff are a bit off/rude but hey ho!

Nice food but quite prices for a small butterfly chicken and fries. Was nice to try though.

Came here for lunch on Saturday; nothing wrong with this place but nothing amazing about it either - not really sure why it was recommended so much to me

The food here is pretty good and I would have rated this place much higher if it was just based on food. The children enjoyed all their food and their oreo milkshake which was delicious. I would normally recommend it, if the service hadn't been so bad. We have ordered Roosters by home delivery, which has been fine (though that may have come from the Portswood restaurant?). , but if you visit this one in Shirley be prepared for a couple of snappy staff and a very unhelpful manager. Some of the staff are lovely which spoils the place for them. This was our second visit and I put the first visit's rudeness from the manager down to a bad day, but today's visit has made our minds up - we won't be going back and we won't be ordering deliveries anymore. Might as well have gone to Nandos, would have got some service then. We spent £50 on a family meal and at the end of the meal there was excess food which needed wrapping to take home. The staff didn't come to clear the table, so my husband walked down the stairs from the upper floor to ask if they could wrap the food. They told him they couldn't wrap the food upstairs and asked him to bring the food down! Obviously he didn't want them to wrap it at the table, he wanted them to clear the table! They couldn't be bothered to come and collect the plates of food. Wait for it, when we brought the three plates down...there were seven staff behind the counter, some cooking, one on the phone taking orders. I did say to them, there are seven of you and you can't be bothered to come and collect the plates. The customers who were waiting for take aways downstairs said it was disgusting and that the staff had been 'chatting' behind the counter. They had also been waiting 30 mins for a take away. It's such a shame, because the food is good, the decor is modern and comfortable, toilets very clean. But this sort of experience just spoilt what was a special treat for us. Wish we'd gone to the Thai Cafe, great service there and better value for money. Oh and I also had to send a chicken portion back to be cooked a bit more because it was still pink inside!! I didn't even get an apology for undercooked chicken! Not great.

Went with family for lunch and ordered wraps burgers and platter. All of the food was very good. Extra hot was as described. Will take it down a notch next time. Overall good quality food and professional staff.

I've jut visited roosters to find them closed at 10:30 but it clearly states on their door they close at 11! I questioned the workers through the glass but the confirmed they were closed...

Tasty enough food - ordered for collection but they got it wrong and yes, one paper bag of food looks much like another, so unless you watch them make it... you take your chances. Yes they deliver, by pedal cycle. So unless very local, collection is on the cards.Decent portions but at a price. No issues with quality. The place does have seating but is utilitarian.

This place is good. We had burgers wraps and strips. They were great and tasty we went here late at night and enjoyed ourselves.

On a business trip I had lunch from here once. It was so good. The chicken was grilled to order and the side salad was very fresh

Very slow service and not particularly friendly staff but the food was a different matter altogether which was surprisingly good for fast food.

Went here for lunch - the chicken wings were quite nice, but not great. My girlfriend's coke tasted a bit flat. Would recommend Nandos over Roosters.

Went in today for a simple wrap and fries. 5 minutes to take my order, another 10+ minutes to prepare.Quite tasty but wrap over dry and hard, couldnt eat all of it. Fries we're not hot (ok they were warm not cold but how hard, really). Slaw has been in the pot for a while, all separated from mayo. Very disappointing when paying over 8 quid for simple food.I get that they're busy but if you can't handle the phone orders then don't take them or employ people who can

Roosters is my absolute fave. Half the price of nandos and much nicer... I have one atleast once a week and not a bad one yet! I always have a wrap and rice, can't go wrong

I used to love eating in this place,But I don't know what's happened the quality is gone, smaller portion sizes are given, and the food comes out cold not piping hot like it used to,Really feel let down.

We use to eat here quite regularly (better than fried food) but lately the quality of the food has gone down hill, the chicken is dry and lacks flavor, they have stopped putting chilly sauce in the wraps (that what they told us) which makes the wrap very dry and difficult to eat, sadly we have no stopped going to this place as It only seems to get worse and the prices seem to be a bit on the high side for what you get, customer service can be hit or miss.

Rooster piri piri on London Road next to subway is way better than this Rooster. Quality of the food and taste is not that good.

Less greasy better service and better presented than Nandos. Fresh ingredients. Range of fillings the prawns were delicious. Only thing missing was an ice cold beer to wash it down with!

The food was so so lovely! And the portion sizes were amazing! Found it odd that I couldn't purchase a can of coke unless I had it as a takeaway?! But unfortunately the miserable young girl on the till was rude and miserable and rudeness gets my back up so the experience of actually sitting in and eating my food was a let down! Manners cost nothing but my food did!

Roosters was recommended by a friend of ours, so I tried a little of theirs and loved it. My wife and I decided to visit roosters and loved the food, we have visited the restaurant numerous times and have always received prompt service good food and good customer service.

A similar tasting chicken to Nandos for half the price! The free delivery is always a bonus when ordering for a few people.

We go here a lot. The food is always tasty and cooked perfectly. Had both the take away service as well as eating there. Always get the piri salt on the chips too! Staff seem friendly enough and you don't wait too long for food! You can see it being cooked fresh. Been here lots at different times of day and have never been disappointed.

I had heard good things but I was pretty disappointed. You can only order certain things without 20+ minute wait. They got the orders the wrong way round...then refused to accept that they'd made a mistake...even though it said so on the receipt! Staff were pretty rude, slow service and we were not the only people complaining! You are better off going to Sulas, Mexigo or going to Nandos which is basically the same price...much better value for money!

We go there quite often because of the good price and nice chicken but we found that this place is not very interested in their customer needs. On several occasions we have requested to have a canned coke instead of a machine one and been told that cans are only for take away customers, this makes no sense to us because we are actually happy to pay more if asked for the can. We have asked to speak with the manager who didn't seem to be interested in the situation at all, just said that he can't do it and went away. When we asked staff to call him back to speak to us properly, we waited for 20minutes,had our food and he never showed up! Is a can of coke really so much to ask at this day and age in the place you're happy to spend your money??

Perfect for Southampton, Peri peri chicken that's cheaper then nando's :) cooked the way you like it. Always a winner ant time of the day! Soon to be delivering aswell! Well that's my breakfast, lunch and dinner sorted forever then

I was pretty skeptical when I was told we were getting a delivery from Roosters as I love Nandos so much but actually I was pleasantly surprised. It's not presented in such a quality way as Nandos but that's reflected by the fact it's like half the price. There's a really extensive menu with different heats of chicken in the same way as Nandos. They do meal deals where you can have burger, wrap etc with chips and a drink or you can order individual things. Not being a fan of chips I ordered a medium heat piri piri wrap and some rice. The wrap did look a bit like one you'd get from a late night takeaway but tasted really good. The rice was lovely and well flavoured. There were 10 of us eating and they got the whole order right and everyone was happy with their food. They also threw in a free litre bottle of diet coke. The delivery didn't take long to come. I do still love the Nandos experience but would happily order from Roosters again as a cheaper option.

Chicken, dry, cold and slightly pink in the middle. Been twice and can't believe the food was the same poor quality. Service is poor and menu too confusing. Expensive choice of fast food.Will not bother again.

Usually good food, sometimes the chicken can taste like it's been cooked/heated more than once. Mild does not exist in Roosters (especially in Portswood branch) as lemon and herb is just as hot as 'hot'. And this happens every time I go. Now I've opted for Pepe's down the road. Much better and actually gives you the flavour you ask for! Staff can be a bit rude as well which makes you not want to hand over your money.

Great grilled chicken with variety of spicy flavourings. Recommend the tender strips! Now also doing delivery! Beware though, even lemon and herb flavoured chicken is first covered in piri piri stuff - not for the faint hearted.

This is a complete waste of money. Just as expensive as Nandos and no way near as good. The food tastes like rubber. And when it was delivered after waiting a solid hour, they forgot the most important ingredient. The chicken. Absolutely furious

I like roosters and was pleased to see that the one in portswood had started to deliver. We had ordered the Friday family tea from them often, however on the last 2 orders they have messed up. We all make mistakes so when they wouldn't replace a missing burger saying I had made the mistake in my order, I let it go; I enjoy the food and thought ' oh well, they are usually good'. When it happened again this evening, they delivered a small chicken wrap instead if a beef, saying it was mistake again, I insisted this to not be the case. I'm not keen on chicken but love beef. The manager wouldn't have it and wouldn't send me my right order, even when I said I'm sorry he has now lost our ( large ) family custom. They obviously are doing well enough to not value a regular customer. In my eyes, that's is not 'doing well'. There is more to doing well than making money. Don't let this put you off the food though , the foods great, just delivery and customer service that's poor. :(

After deciding we deserved a treat on our Friday lunch we decided on Roosters. Phoned through our order and collected 20 minutes later only to find the piri piri was missing from the chips as was the heat, the gourmet burger was in fact cold chicken with something mushy which used to be tomato and a cheese burger with no cheese. To top it off when we went back to complain the staff were rude and after keeping me waiting for 10 minutes for our 'fresh lunch' came over to tell me they weren't going to replace it.Stay away.....unless you fancy roadkill chicken, cold chewy chips and soggy salad for lunch!

Awesome falafel wrap with fresh lattuce, crispy red onions, with a side of deep fried potatoes. The service was a bit slow

The chicken was so nice with quite a lot of sauce but it was a lot dryer than I expected. Came here for a quick lunch on a week day with friends and did the job, it was very filling and fast service. Enjoyed very much and will be back soon :) many thanks!!

Went here on recommendation of a friend. It is cheaper here and also there is more food for your quid here. Was pleasantly surprised. Couldn't finish my meal. Good value for what you pay. The seating area could do with some improvement and more of seating area would be good.

So pleased to have discovered Roosters, relatively healthy fast food. We had a whole chicken with some spiced fries, you only need one large portion for two.The chicken was really juicy, lovely flavour, the fries were spicy, there was loads of chicken left over for later.Will definitely be back.

Popped in here for a quick bite to eat before seeing Wicked. My daughter had kids meal which bwas really good value for money, I had chicken wrap and chips total cost £8.50...much better than MacDonald's!

Order was incorrect when I got it home. Phone up to only be fobbed off by staff. The chicken was half cooked and raw. Was very chewy and gristly. I won't be going here again

Ordered Satay Skewer (prawn) with side salad. Salad leaves wilted and black and tomatoes mushy. The salad had a weird smelly well of water at the bottom of the bowl. Showed it to the waitress on the till, "that's fine, I'll get the manager". She handed it to the manager, he didn't come. Another waitress came: "new side or refund". I went with refund. That was it, No apology, appalling service and bad food.

I went to London road roosters today and where to start. After a long drive being stuck in traffic when I arrived to the shop I asked if I could use the toilet before I order my food, the girl who served me half way went through a speech about how the toilets are for customers before she clicked on to what I said. No listening skills. I then ordered my food of a chicken wrap wedges and a coke. Me and my friend ate in the store. The table was clean however it had a sticky residue that did not feel nice to touch. When our food came to our table the girl just simply placed it on the table giving my friends food to me and vice versa. No service with a smile are any warmth at all. They forgot to give our drinks and the same with the people sat next to us as the guy had to go up and ask . My wedges were hot but did not taste nice as they had a burnt taste . My chicken wrap was cold and after eating the first half I noticed in the second half that some of the chicken was raw like very pink. I have only ate there a few hours ago and felt fine all day but am now in Bed after being violently sick... I will not be returning

My boyfriend and I love this place!The food is always excellent and tastes wonderful! We prefer this branch to the "Portswood" brach as the food is tastier and I think they are more generous with the marinades!The staff are friendly enough.We have only ever had one problem with an order (1 item missing), we will just learn to check the bag every time before we leave.

Great food, cooked fresh which as one would expect does take a while. As good as, if not better than Nandos, certainly a lot more reasonably priced.Service - smiling and friendly every time.I eat there as often as I can now!

I visited at 7 pm on a Wednesday evening. I was told there was absolutely no option to have any gluten free chicken at all, apparently every item on the menu contains gluten. I queried this as the Portiswood branch told me the Satay chicken kebabs were fine for me to have several months ago. I was told that this is no longer the case due to a new menu. The manager was very difficult to understand as I tried to ask questions about what I could eat and seemed quite disinterested in the problem. He eventually said I could have a beef burger with no bun, great! Other staff seemed confused on the issue and were questioning him in front of me, saying "but surely x chicken is ok?" So they clearly hadn't had full training on this. On the menu it says "please tell us if you have a food allergy". Basically so they can shrug their shoulders and assay they can't help?!Despite 6 staff behind counter and no other customers, it took 10 minutes for our order to be ready. Wouldn't want to come at a busy time!Staff also mumbled a million different options for each item ordered and we had to keep asking them to repeat or explain. They all seemed to be standing around looking bored.

Excellent food excellent service much better than nandos and defo a 100 times better than kfc x always good customer service and good hot food

went for a family night out, after a friends recommendation wow this place has seriously good chicken!!I went for half medium good size ptn, filled me up. my other half had a pitta. which she said was greatreally loved it

Really top place, with a huge menu and variation of healthy well cooked and flavoured meals all served on black slate plates!Have been 3 times now and enjoyed chicken, beef and piri piri chicken, which I thought better than Nandos. Fantastic value also and a really nice clean modern designed restaurant.

Good place to go too eat and nice place to relax and chill. the staff are funny and overall i had a good time.