Based on 1.518 opinions finded in 2 websites
Based on 1.518 opinions finded in 2 websites
Nº 770 in 876 in Southampton
Nº 24 of 29 Fast food in Southampton
Opinions
This place is so slow 🐌 staff look very unhappy and lots of unhappy customers as lots of orders are coming back wrong hope they get my order correct if I ever get it !! Oo update its arrived after 39 minutes ☹️🤔
James Dowle . 2024-11-23
MORE AT Google
Josh served me sound guy got it done quick and easy.
Josh Farr . 2024-11-21
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Josh is the BEST server ever. Would come back just for him.
Daisy Arkwright . 2024-11-19
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Amazing food and experience. Had Josh as my server, an absolute star well mannered and gave me sauces.
Bartek Bigaj . 2024-11-18
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What a show Josh put on. Great stuff
Fraser Tolson . 2024-11-18
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Just the best place I’ve ever been in my life. The atmosphere is the best. The food was amazing. The service was absolutely incredible. Aimee is the best employee I’ve ever encountered without a shadow of a doubt. She was helpful, patient and kind. Would absolutely go again.
General Baryonyx . 2024-11-17
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10/10 great service especially from aimee
Shanelle Gannaway . 2024-11-14
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This is not just a review of a place but a person. A man. Josh had me dreaming the entire length of my visit. "Yes I would like fries with that Joshua" anything to see that beautiful smile that makes you just want to spread him on a Whopper. The mince is soooo juicy - the burgers are very nice too. Believe me when I say Josh's milkshakes definitely bring all the boys to the yard. How can any other chain compete with those delicious, mouth-watering, succulent and scrumptious buns. Would definitely recommend to a friend as I'm sure Josh can handle two at a time.
William Southam . 2024-11-14
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My server Josh ensured that my visit to Burger King was as good as it gets, swiftly processing my order and wishing me a good day.
Joseph Perrott . 2024-11-14
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Aimee was very polite and helpful, our order was all correct nice and warm.. she said please and thank you and always had a smile on her face... Thank you
The Gregson . 2024-11-14
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Staff was very polite, especially Aimee. Food was great, and the insides of the building were clean.
n1p16 . 2024-11-14
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Aimee was very kind and helpful, she guided me through the menu and picked out the best stuff to get! Best customer service ever and definitely will come back again.
elisha star . 2024-11-14
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wasn’t too sure about this place, but was pleasantly shocked. i was served by a girl by the name of aimee, and my goodness was the service excellent! not even in any of the fancier restaurants i have been to have i been served by a friendlier, kinder person! 10/10 recommend
amelia jane . 2024-11-14
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First time coming to this place, the staff overall were lovely however Aimee was super helpful and gave me some good recommendations on what to get. She was very polite too. Would definitely come back again.
Sinead Roberts . 2024-11-14
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Yh this Aimee person was good cl good service
J Z . 2024-11-14
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The food here when eating in is amazing, you can't fault the food at all. Every time I have visited here to eat in I have not been disappointed. Delivery is as expected, not as fresh but that's to do with the delivery itself, still nice but not amazing. The restaurant is ok, not amazingly clean and not many areas for your family to sit together like other burger kings have, space is very limited. Toilets are horrendous. I try to never use them but having little ones it's sometimes difficult to get away with it.
Michael Billingham . 2024-11-14
MORE AT Google
oh my god! safe to say my server josh is the burger KING! i will be back for more best borgor of my life 😋
Bethany Youngs . 2024-11-14
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best burger place in the world- josh rlly made the experience a 10/10
Iona Gethin . 2024-11-14
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food was delicious, staff super friendly with aimee in particular standing out with amazing service.
Leonor Estiveira . 2024-11-14
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I recently visited Burger King and was incredibly impressed with the exceptional service provided by Josh. From the moment I approached the counter, Josh greeted me with a warm smile and genuine enthusiasm. Josh went above and beyond to make sure I had a great experience, checking in to see if everything was to my satisfaction and offering recommendations from the menu. Thank you, Josh, for making my visit memorable. Your excellent customer service truly stands out, and Burger King is lucky to have you on their team!
Lucas Wren . 2024-11-13
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Great service. The girl who served me called Aimee had lovely manners and was very friendly. She made sure I received my food quickly and was lovely to talk to.
Lacey Lacey . 2024-11-13
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Brilliant experience. Needed something quick to eat and this was perfect. Josh served me and he was astonishingly fast whilst being friendly and polite. Great customer service!
Joe Grierson . 2024-11-13
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The food here is a bit dry but is very nice. I got served by Aimee and she was a lovely girl with a great smile and fantastic service. She’s was very helpful when it came to my order as i wasn’t familiar with the menu.
Harvey Crow . 2024-11-13
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I took the whole family here for a tasty burger or 6 and we were certainly not disappointed. The lovely young chap behind the counter, I believe his name was Joshua, informed me that I could add two extra patties to my Chicken Royale – how delightful! Safe to say, I jumped at the opportunity, as did all of my nephews, and we proceeded to feast. The food was stupendous. Joshua even showed us where to find a high chair for my drooling toddler Ben, who’s little tum could only handle a capri sun. A lovely meal out capped off by wonderful service from a stellar young man. Gives me faith in this new generation!
Jacob Wood . 2024-11-13
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Went for a cheeky Whopper™ after a heavy shift for GeogSoc (Southamptons premier football team) and was served by a handsome young man called Joshua Venables. Absolutely class service, a credit to the burger king force (raise? 👀)
isaac fraser . 2024-11-13
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Great store. Served by a lovely young man named Josh. 10/10
harry . 2024-11-13
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Wow, I mean where to start! My server, Josh, was absolutely incredible! I mean I have never been treated with such kindness and respect before! It was my first time and he was so caring ! He really listened to all my needs. The whopper he gave me was sooooo good!!!! 10/10 would recommend!
Erin White . 2024-11-13
MORE AT Google
My server Josh was incredible. He gave a friendly greeting as I walked in and was so knowledgeable about the full extent of the menu. He considered my allergies (as I am incredibly deathly allergic to peanuts) and made sure to directly pass this onto kitchen staff. He was so amazing I truly felt like I was being cared for in a fast food chain for once.
Joshua Carter . 2024-11-13
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I got served by a blonde girl called Aimee she was extremely nice and helpful. Her service was amazing and super speedy. She made sure to check everything was correct with a smile on her face. Very satisfied.
Julia Michnol . 2024-11-13
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lovely food! went there for a quick lunch and was pleasantly satisfied with the food and service. i was served by a splendid girl called Aimee (ironic she has the name as me). she was great though, made sure i was served quickly and had a smile on her face.
Aimee Gregson . 2024-11-13
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Found the food good but nothing special. service was good. The girl at front was very helpful and smiley she had blonde hair I believe it was amelia or Amy.
Lyle King . 2024-11-13
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I recently visited Burger King and was served by Josh, who truly elevated my experience. From the moment I walked in, Josh greeted me with a friendly smile and made sure I felt welcomed. He was patient as I took my time deciding on my order, answering my questions about the menu with a great attitude and clear knowledge of the options. The order was taken accurately, and Josh ensured it was prepared quickly despite a busy time. When it came to special requests, like no beef in my burger, extra pickles and a no-salt on the fries, he made sure everything was spot-on. It was clear Josh genuinely cared about providing excellent service, checking in to see if everything was satisfactory. Overall, Josh was personable, professional, and attentive, making my visit to Burger King much more enjoyable. I’d be happy to be served by him again – a great example of outstanding customer service!
Kimon Zannikos . 2024-11-13
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Great meal after football. Josh helped me choose the perfect snacks off the menu as I hadn’t eaten Burger King before. Very likely to return.
Luca Stone . 2024-11-13
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I was extremely impressed by Josh during my recent visit to burger king, he was polite, fast and extremely helpful as I had trouble with my order, however he dealt with it calmly and efficiently. I will definitely be coming back and hope to receive this wonderful service again.
lewis . 2024-11-13
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Josh was the best, so much better than the other girl who was on the tills
Jamie Robinson . 2024-11-13
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Shoutout to the employeee named josh. Was really helpfull with by order and a really nice person.
Kestrel4e . 2024-11-13
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My word - what an experience! And all the thanks goes to a lovely young man named Josh. He delivered my order with accuracy, speed and charm. I will definitely be visiting this establishment again (as long as Josh is there!)
Ben Crowe . 2024-11-13
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The employee who served me was Aimee Gregson, she was very sweet and kind to me during my time at the restaurant.
Zane Obote . 2024-11-13
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Josh was great good whoppa init, got asked to leave to smoke tho
Michal . 2024-11-13
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I have never received such tender and juicy meat in my life. The incredible experience my server, Josh, gave me left me wanting more. I asked for an extra piece of meat between my buns and my server ensured my request was supplied. I will definitely be returning especially because of the service from Josh, such a personal touch.
Joseph . 2024-11-13
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My whopper was splendid! And the experience was enhanced even more by Josh’s stupendous service and inter-personal skills. I have been back at least 3 times for Josh to give me his whopper!!!
Jake Robson . 2024-11-13
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Hair in food and when complained no one seemed to careless or be wearing hair nets ! Tried saying it was mine but I have purple hair and very long . This hair is not mine! Service is rude and quite frankly appalling , managers don’t know how to handle situations properly! The hygiene in this place is disgusting , no sorry or anything ! Expect better when paying £25 for food to be done properly !
Sandra V . 2024-11-08
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I am afraid the service was really slow, over 20 minutes for the drive through.
Mike Ellis-Martin . 2024-11-08
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Ordered online and ready when I got there to pick it up 😀
Vivek Malhotra . 2024-10-22
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Good quality burgers and good service. Clean and friendly environment.
Queen Olaife . 2024-10-18
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Fresh hot food, staff were very helpful and kind…
Will Shoesmith . 2024-10-18
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Fast service and food was prepared quickly and tasted fresh. Ate in and the restaurant and tables were clear and cleaned.
Bryn Mitchell . 2024-10-18
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brilliant experience, jake was very helpful
Lawrence Atton . 2024-10-18
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They just serve me a reheated burguer in the auto service! I don't ave time to come back now! Disgusting
ines del hoyo . 2024-09-28
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Good experience at Burger King in Southampton. The food was tasty, and the waiting time was as expected. The only downside was the limited seating inside, so we ended up enjoying our meal in the car park. Overall, a solid visit! Thank you Team :)
Darryl Pitt . 2024-09-25
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I've only ever used the drive through, a majority of the occasions I have visited I have been left waiting at the order point before a voice asks me what I would like. After this point the process is somewhat smooth, I can't really complain about the quality of the food, my only criticism is the chips could be warmer and fresher. The staff are pleasant and orders are correctly fulfilled, overall the place is good.
Joe Williams . 2024-09-21
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The best Burgerking burger I have had for years. Friendly staff. Fine place.
Frank Osbæck . 2024-09-18
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Quick and easy with the kiosk, friendly service. Hot fresh food. Would come back again.
chloe collins . 2024-09-15
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I recently grabbed a bite at Burger King, and it was a solid experience. The Whopper had that signature flame-grilled flavor I love, and the fries were crispy and hot. Service was quick and staff was friendly. I’d definitely return for another Whopper fix.
Anirban Banerjee . 2024-09-15
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As visiting Southampton chose one of the cheese burgers (2x) for" on the go"Shocking. Not fresh and cold. Cheap but small. No trimmings. MC Donald's is better. As a takeaway not very good all. l was disappointed and won't return
Karen J . 2024-09-15
MORE AT TripAdvisor
Food was great and fresh. Staff all polite and the atmosphere very wholesome…
Billy Gillett . 2024-09-15
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Stopped here around 14.30 no customers in, still had to wait quite a while. Food not great, fries were cold. Not very impressed
Raniero Tombaccini . 2024-09-13
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Avoid, do not eat in, If you go over the time limit private parking fine you £100
Josh Fletcher . 2024-09-12
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Only 2 tables so atmosphere is N/A. But service is poor. Order was doubled up partially. Menu on show not clear and drinks very limited. No milkshakes, no milk. And very expensive
Magnum Decorating . 2024-09-08
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Best burger king in town. Sometime service is slower but to be expected when busy. Always very clean and nice tasting food.
Rozi Eperjessy . 2024-09-03
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This place was my lunch for many days of my vacation, sometimes dinner. I've never seen problems with food, or service. Actually sometimes you get free ketchup if you get an extra nice cashier (even though cashiers are nice) . Pretty good area, but quite small. Love the burger king app too.
Tikky Richie . 2024-08-28
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wanna give 0 star for this dark ,over re-fried, not crispy at all steak house chicken burger.
zhicheng pan . 2024-08-14
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Staff were a bit vacant and I had to wait for a while to be served when no-one was there in the queue.
Paul EW . 2024-07-18
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Might come back in an hour it was that good!!
ndjsjehs nsnsjshsh . 2024-07-13
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Tony seating area, mainly takeaway and home delivery people but staff polite and good food.
Cassie Corfield . 2024-07-01
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Great team in this store never any issues
Craig Dartnall . 2024-06-27
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very nice food and serve service was great
Darcy Forrest . 2024-06-20
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I've had many experiences at burger king but this was one of my favourite locations, staff friendly food hot and fresh, recommend this one
ash . 2024-06-19
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Great staff lovely service, very enjoyable
Tia Cornwall . 2024-06-19
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The amazing BK workers delivered our food within 2 mins and it was a succulent burger and chips
Na Wang . 2024-06-19
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Nice little spot and very quick on the DT
Sam Beverley . 2024-06-18
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20 minutes waiting in the driveThru... 👎👎👎👎👎
Ronaldo Nikolaiko . 2024-06-06
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First time coming into this burgerking very impressed with the staff they all seem happy and the quality of the food was amazing will come back very soon
Jamie 678 . 2024-05-23
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Food is very nice saying for the chips burgers have really different tastes. Be careful if you buying drinks because prices are not the same on wall and register. Glass of coke is 3£ ... 🤔
Bojan Radelic . 2024-05-22
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Usually love the bacon cheese XL burger, but recently it tastes like it's been contaminated by other food, and not as fresh
Dribble King . 2024-05-21
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Basic would describe the seating and the women's toilet was no stars, dirty and I'll equipped
Kate Tapper . 2024-05-17
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Had lemon frozen. It was gorgeous
Sue Fluffy . 2024-05-13
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Drive thru staff couldn't care less, food was awful (cold, tasteless), small car park full of delivery drivers. Glad to leave.
Mary Berry . 2024-05-03
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Love a burger King called here for something to eat before setting off on my cruise realy enjoyed it lovely food 5 +++++
Steve Jasper . 2024-04-29
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As I entered the establishment I was hit with the joyous aroma of whoppers. My mouth started to water as I imagined all the possibilities of the menu, I just couldn’t wait to get my hands on those delectable fries. I used the kiosks which made it much easier but I missed the opportunity of a great convo with appealing staff. My meal was made extremely quickly which I was pleased to see, a manager named Jamie passed me my food and he was extremely kind about it, telling me to enjoy and have a nice day. 10/10 would recommend, and I hope to be served with just as much pleasure next time.
Amber Collins . 2024-04-17
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Staff are kind and friendly. Fast service and food was made fresh
Hallie Neale . 2024-04-17
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Came in for a quick lunch on my break and was given exceptional fast service from Jamie, food was amazing, service was top quality and the staff was very friendly
Callum Reeves . 2024-04-17
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I was served by Manager Jamie he done it very professional and kind this restaurant has gone up hill has came few years now it was terrible but seems lot has changed and it’s seems staff are so much happier now
R.B.Y . 2024-04-17
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Nothing spectacular, onions rings were doughy and tough, burger oily but cheese bites were great.
G G . 2024-04-16
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Really enjoyed my experience at this restaurant. Food was lovely and the staff that served me were really nice. I would visit again!
Leah Keen . 2024-04-10
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We love Burger King and thought we would pop in here on the way to Isle of Wight. Jesus what a dive, we arrived at 11.30am found one clean table whilst stepping over the remnants of other people's food on the floor. We ordered and the burgers were a limp mess and the coke tasted like dishwater, I politely asked a staff member to tip the drinks away with not even an offer of a refund or to try to find out what was wrong, utterly disinterested. An uninspiring hole to be avoided at all costs.
Ryan Brown . 2024-04-10
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Great food and service, as always.
Rachel Owens . 2024-04-10
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Worst burger king we have ever been to
Kelly Smith . 2024-04-10
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Clean store, friendly atmosphere.
Sapphire 66 . 2024-03-29
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Had to meet some one here and wanted a chocolate milk shake .no longer done there but was told by a young lady to try a lemon fanta freeze and glad she did ! Found it tasty nd refreshing !! Thankyou Happy to go back !
Peter Stanford . 2024-03-19
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Food was good and staff was very helpful.
Manpreet Kaur . 2024-03-17
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Jakes really helpful and polite. Love this place! Can’t wait to come back in tomorrow!
Callum Goodman . 2024-03-17
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Order was given out quickly and the staff were very helpful.
Sean Owens . 2024-03-17
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Got more luck getting served by a dead person before you get served here, useless
Kacper Sibinski . 2024-03-13
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Online order went missing and Daisy in the restaurant on burgess road couldn't do enough to help, solved the issue and left a satisfied customer!! Excellent customer service and a credit to the company!! Thank you!
Lee Duckett . 2024-03-11
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Forgot my burger and had to drive all the way back and they didn't really seem too bothered about it
Drew Makepeace . 2024-03-10
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Only go for whopper Wednesdays they taste great
ian gale . 2024-03-10
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Very polite and quick service. All fresh made compare to Mcthrow up.
Lucas Boltuc . 2024-02-14
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Ordered on line. My daughters items were missing so we didn't eat any of it and cooked. The food was cold on arrival and not even warm. It was all squashed in the bag so gave it to the dog. What a waste of £30. When calling 5 times with no answer, i called the next morning to be told its not our issue and contact deliveroo even though they cooked, packed and dispatched to be told its still not there problem. If i could give 0 stars i would do. We will never order out weekly takeaway from them again.
Joseph Jones . 2024-02-10
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Lovely place Jake was very nice and helpful with me and my Dad
Wesley Adriel . 2024-02-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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