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2.0
Based on 5 opinions finded in 1 websites
Romino's in Sefton
Score
Opinions
100% highly recommended! We ordered pizza. Good taste and price , friendly staff. pizza was really fresh.
Andrea Herpai . 2022-05-20
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Oh dear..! I suggest that you STOP your lame strategy of accepting online, paid orders ... Then.... NOT TURNING UP!!! If you can't work out a postcode by now! I'll send you the directions to ...... The Office of Fair Trading Or.? Consumer Rights? There's my review...
joanne l . 2021-12-19
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Waited 2 hours for delivery and when it finally came it was cold. Wasn’t even worth it when it came!
Molly . 2021-06-29
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I can’t stress enough how bad this service was. Waited over an hour and a half for food and then when rang up they didn’t even know what address/order we were talking about then said okay it will be 10 mins. Waited over 10 mins and the food still isn’t here for them to finally arrive and tell us parts of our order were missing. Food was also not very nice and didn’t end up eating so complete waste of money. If I could give this no stars I would, I would not recommend at all.
AB . 2021-06-24
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I have placed several order from Romino's before. Some of their menu has always been really bad but the pizza's were fresh so we learnt to just stick with them. The order would always take at least an hour to arrive... On this occasion from placing the order it was delivered in 30 minutes! (There's no way it takes 30 minutes to cook, then deliver pizzas in 30 mins - a record time and it's all stone cold AND several days old!) The food was left on the doorstep (which was fine) but upon opening the food the pizzas looked completely dreadful! The pepperoni pizzas had scraps of pepperoni, they were extremely dark, that aside the entire thing was not only freezing but looked VILE - looked several days old if not weeks old. The Hawaiian pizza was the same, deflated, cold, vile... Both after 1 bite (and I was very hungry) were inedible.... Finally, I inspected what was supposed to be a kebab, naan bread with kebab meat... Dear Lord.... It was like a nappy. A lump of stale kebab meat wrapped in a sack of thin dough, never seen anything like it before - again, all stone cold. Tried to contact the takeaway - no answer. Contacted FoodHub - who I placed the order through, sent pictures and only received a reply around 16hrs later... Their response was that they contacted the Takeaway Manager who claimed they were "so busy" that they sent the food out like that and that on my next order they would include a small Garlic Bread... FoodHub and Romino's refused to refund me and this is despite the most recent reviews from Just Eat saying the same thing about receiving vile food that was at least days old! Tried contacting the restaurant again but with no success
Paul D . 2020-04-05
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