Roka Mayfair in City of London, Westminster

Insanely small portions for the price. Tasted good

Very much at the level of a top

Nice food and very trendy vibe place, but the service was really bad! So I would not recommend. We booked a tasting menu on Opentable that no one seemed to know anything about. Even though they had it printed out! We had to ask for the tasting menu even though my partner had selected it on Opentable, written in the comments and phoned ahead to check. When we asked they said it finished at 6.30pm, although it clearly says 6.45pm online. We showed them so they agreed we could order it. We didn’t order drinks at first because we had a glass of bubbly included as welcome drink, but they didn’t bring that so eventually I had to ask for it. The waiter went and checked the menu in front of me before bringing it, so it was clear he didn’t know what was included. They bought one soup when we were supposed to have one of each each. I asked the waiter as he put it down, and he said he’d check, but then visibly didn’t. I asked someone else, who bought it out, after a very long time! Then we had mains, all fine. Then they brought a dessert menu out… when they came to take the order I said ‘l think there was a selection of mochi included in the menu, so can we have that first and then decide if we want anything else?’ Off he went to visibly check the menu again! Came back with the mochis… we said we’d keep the dessert menus in case we could squeeze in something else as they all looked lovely and mochis aren’t huge… but then someone else came and took the dessert menus off our table without asking if we wanted any. Then someone came and said ‘can I get you anything else’ and I said I’d like another cocktail, can we have the drinks menu back… they disappeared (presumably to get the drinks menu) and another member of staff came over and said ‘I’m really sorry, I have another booking for this table and nowhere I could move you to’ and essentially threw us out! Meanwhile, the girls on the table next to us had been there since before we arrived. So their table clearly wasn’t subject to a 2 hour limit like ours! Also my partner had told them it was my birthday when booking, but they did nothing, but the lady on the table next to me got a candle and happy birthday written on her plate! So overall I feel we got extra bad service despite it being my birthday, when I normally find restaurants will go out of their way to make it extra special. I wouldn’t eat here again, purely because of the service.

I came here every time I visited London, the food was amazing as always ❤️

Joseph was the best, we had a fun birthday dinner, thanks for showing us a great time 😉 The sashimi platter is super impressive and we were impressed by the sizes of the dishes.

Delicious food and reasonable prices 👍🏻

Incredible tasting menu at Roka! Every dish was beautifully presented and packed with flavor. Highlights were the sesame salad and the perfectly grilled sea bream. The service was attentive and knowledgeable, making the whole experience seamless and memorable. A must-visit for anyone who loves refined Japanese cuisine.

I WILL NEVER GO BACK TO THIS PLACE, the terrible treatment of the staff, it was really to spend a birthday and not a birthday or anything, the managers do everything, the food was very little and on top of that expensive, they made us sit in a crowded place with more people. I will not return

Nothing more to say but WOW! Amazing food, amazing and lovely staff and the food… PERFECT!

Thoroughly fantastic. Never been to restaurant before, this visit was at my niece' invitation. Lovely food, cocktails and friendly staff. Highly recommended; this is Japanese at its best like I've never experienced. If you like Japanese, I defy you to find a better restaurant. The only thing I disliked was the 14.5% service charge!

Fast and very pleasant service, high quality products.

ROKA Mayfair – An Unforgettable Experience Every Time! From the moment you walk in, ROKA Mayfair delivers excellence on every level. MArek and JOSE lead with such warmth and professionalism that you instantly feel like part of the ROKA family. The managers are incredibly attentive, the bar staff flawless, and the entire team is a masterclass in hospitality. Special shoutouts to Alessandro and Ashley—true stars who elevate the dining experience with their energy, charm, and impeccable service. Every visit feels personal, seamless, and unforgettable. The food? Consistently phenomenal. The vibe? Effortlessly stylish. Without a doubt, the best restaurant in Mayfair. If you’re looking for world-class dining with heart and soul—ROKA is it.

The food was very good n so was the service but tables were too close together hence had to listen to next table's conversation😂

The employee who greeted me was disrespectful and liar. There are available indoor seats in online seats and she’s rejected us to seat there. She wasn't clear , and when we sat outside she didn't help us .. so I had to leave the restaurant upset.

Great service and amazing food. We tried the tasting menu and it was absolutely perfect for a group. We have also went with their cocktail suggestions which did not disappoint!

Damn. I used to really rate this place but it is so disappointing now..

Absolutely horrendous food. Looks like they wanted to kill us with the food we were served. Feeling absolutely sick in the gut after eating this and seeing the rest of it. Highly recommend staying away if you don’t want to end up with food poisoning. All that was offered was for it to be taken off the billing after nearly being killed.

High quality which ever one of roka you chose

My friend and I came for dinner this evening and we were surprised with the mediocrity of most dishes, given the price we were paying (£100+ per person). Most seafood items we ordered were rather fishy, including toro sashimi and the black cod. We raised it with a waiter but never got a response. The chicken skewers were overcooked/tough and the sauce was bitter. With the wagyu caviar sushi, the caviar was so mild we could barely taste it. We also couldn’t taste the matcha nor the cheese in the matcha cheesecake. One of us has been to Roka a couple times before and the food was noticeably better, so we were surprised by the quality of the food today.

my family and I do not recommend this restaurant. We clearly received a very racist treatment. The person that took the order from us was very sweet at first until he asked where we’re from (Middle Eastern country) and his behaviour towards us changed negatively. We didn’t receive all the orders and when we asked him where the rest is he was like ‘how should I know what you ordered’ when we had everything written on our notes. From the dishes that we ordered, the fish wasn’t fresh ‘tuna tartar’ and the sushi. the table next to us ordered the same thing and the dishes looked different ‘in colour and texture’.

Food is “OK” but they added a charitable donation to my bill without asking. The arrogance to do that without even asking or pointing it out is mind blowing.

Quite the disappointment. I booked for 4 people for a business lunch. I was sat outside by the person at reception. It started well until the waiter in charge of the terrace questioned if I had a booking with us "while Sat with menus". I confirmed i did and that earn em a questionable look followed by quite a insistent check asking twice if I did check in at reception which didn't make me feel comfortable . Once my party arrived, we wanted to order drinks, the same waiter started to take our drinks order and stopped halfway through as one of the person he knew arrived, which is fairly rude. After what seemed a lovely chat on his side, he carried on with his service forgetting about us. We finally got hold of him and ordered our drinks which he only got 3 out of 4 int he system and I was left waiting for my drinks for another 10min. This attitude continue through the whole of the service which was incredibly slow. All in all, the £500 bills felt very painful to pay as the experience was beyond poor. The food is ok as usual but the experience ruined it for us. You can honestly do better but we won't be back.

Unfortunately before we booked we had called up to find out if there were some sushi without alcohol- we were told on the day there will be some we just have to ask. However on the day the waiter had said all sushi contain alcohol which was a let down. The baby chicken, rock shrimp, crab and black cod dumpling and matcha ice cream were lovely.

It's "the restaurant" in London, the cuisine is exquisite, the staff are super pleasant and friendly, honestly I went there for the first time today but it won't be my last, be sure 😉 I highly recommend it, best to book in advance 🙂

ROKA Mayfair offers a top-tier Japanese dining experience with a chic ambiance and an open robata grill. Their Black Cod Marinated in Yuzu Miso is a standout—perfectly cooked with a rich, sweet, and citrusy glaze. The Yellowtail Sashimi with Truffle and Yuzu Dressing is another must-try, balancing freshness with deep umami flavors. Service is attentive, and the atmosphere is stylish yet lively. While prices are on the higher side, the exceptional food and experience make it worth it. Highly recommend for a sophisticated Japanese meal in Mayfair!

I had great memories of this restaurant. We went back on a Saturday evening… big disappointment. Good food without more, exorbitant prices and average atmosphere. Damage !

Love this restaurant and great food!

After years of convincing, the OH finally booked this as a surprise anniversary dinner. Overall, the food was nice, not mouth-watering, but nice. The service for us was ok, but the poor diners next to us had abysmal service. While I'm glad to have ticked Roka off my list, whether I return or not is no big deal to me!

Extremely disappointed with the arrogant manger. Had to wait 30 mins for our table and couldn't even offer us a drink. When we asked begrudgingly he gave me table a glass of wine each. I don't drink wine, so asked for another drink. He initially agreed and when the bill came he added it to the bill. Food was good but service ruined it all.

Stellar Incredible experience. Bravo

A reservation is a must, and you can’t be seated earlier than your scheduled time. The service and food are amazing, but the chairs are quite close to each other—something to consider if you prefer more space. بسم الله اوله و اخره

Absolutely loved it! Went for the brunch for my sister’s birthday and the attention to detail was incredible. Highly recommend and will be back’

La comida era excepcional. Edamame era sabroso y perfecto. La aplicación de berenjenas y las albóndigas de setas / espárragos eran increíbles. La tempura de cangrejo de concha especial y suave de cerdo era impresionante, al igual que la brocheta de pollo. Nigoiri saki era excelente también. Ambiente fresco también.

Excellent food and big choice. The sashimi were great. The barbecued Madagascan prawn were over cooked and the manager kindly removed it from the bill. The black cod was amazing

Service was awful and delayed, food was not worth the price at all and came out extremely delayed, had to ask where it was after waiting a lot of time for things, and we were not given the right sashimi order. staff were rude , we were given a table late and rushed out , very bad experience.

The worst service ever, the staff really rude especially the receptionist they didn’t respect Arab people at all .

Premium tasting menu was great. Didn’t read like a lot of food but was very satisfied at the end. Staff were great - but drinks took a while. Will definitely go back.

Roka unfortunately has lost its spark... the tables were worn out... set menu for £88 per person was a joke... we had 2 slices of sashimi each... then the prawn tempura we had 1 each.. bare in mind we requested the £88 set menus x4... rhenium chicken thighs!!! The cheapest part of the chicken chargrilled asparagus and the rest I cant remember as is was shit. Not worth the money complete rip off

Yesterday we had dinner at the Japanese ROKA Mayfair, near Grosvenor Square. An 8 restaurant. Some very well done ribs for which we had to ask for a knife and fork, an excellent rice with mushrooms and truffle (kamameshi with truffle), some excellent tempura prawns, excellent baked black cod although small in quantity. And for dessert, a dark and white chocolate cake with march. A glass of Gran Dominio red wine (the worst) and a glass of protein. And after dessert a glass of sake with lemon (ume no yado yuzu shu) which was good but a little soggy. All £261 Excellent service thanks to the fact that the waitress was from Seville (Nerea Ortiz) and she interpreted the menu for us and did not let us order what we were initially going to order and it was a success.

Así que llegamos allí como una familia estábamos 5 minutos retrasados que llamamos con antelación para dejar que los retrasos del tubo, todo estaba bien en la llamada. Desde el momento en que llegamos allí nos dijeron la hora a la que teníamos que salir de la mesa y todo estuvo bien. Nos sentamos esperando 25 minutos para que alguien viniera hasta que tratamos de captar la atención. Así que eso ya quita tiempo constantemente tuvimos que llamar la atención durante todo nuestro tiempo allí. Hablaron de nosotros como si no estuviéramos allí diciendo que tienen que irse ahora cuando fue la falta de servicio lo que retrasó la llegada de la comida y la bebida! Este nivel de falta de respeto es inaceptable. La comida no era genial. Pero para ser honestos para un evento familiar que estábamos deseando que lo arruinaran. ¡Gracias!

Very good quality, service & location. I will come back soon.

Not the Roka we used to know. Gone down way down!! Sorry!!

The restaurant has a nice atmosphere and the food tastes good, but the service was disastrous. My meal came much earlier than my companion's, and by the time her main course arrived, the side dish was already cold and I was finished eating. The employee who spoke to us was rude, didn't apologize and didn't even listen to us. Instead, she just turned around and left. There was no discount or concession - we had to pay full price. Unfortunately I cannot recommend this restaurant because of the disrespectful service.

Very nice food but I think they need to replace a lot of the staff as they aren’t helpful and come across quite rude. The standards of service just aren’t good enough for a restaurant like this. They also charge 14.5% service which I have never known in the UK and is certainly not warranted here.

Fusion Japanese cuisine, not authentic Japanese. Good decorations very good. Service is good!

Fue una experiencia de almuerzo bastante decepcionante. El servicio era bueno. La habitación está bien si un poco estéril. Las mesas están cerradas. Tuvimos la olla de arroz que tenía una textura agradable pero sin sabor. El besugo robatq estaba demasiado cocido y un poco... pescado. El tatami de atún estaba bien, pero de nuevo no memorable. Las verduras estaban buenas. Comimos todo como teníamos hambre, pero no pedimos nada extra. Dudo que vuelva...

Really excellent, we ate in front of the chefs, a truly great experience. the meat is really excellent. A little expensive perhaps but highly recommended!

Mooie ambiance, vriendelijke bediening, maar prijs kwantiteit laat te wensen over. Wel erg kleine gerechtjes tegen erg gepeperde prijzen. Maar de tent zat vol, dus reserveren is aan te raden als je dit restaurant wil bezoeken. Voor ons was het seen it, done it.

Dear Roka Team, I am writing to express my disappointment with the service we received during our New Year meal at your restaurant. We have been regulars since 2017 but unfortunately our experience was far from what we expected. The service was incredibly slow, and the staff was not only unhelpful but also quite unwelcoming. Despite requesting green tea twice, it took an unreasonable amount of time for it to arrive. We had to wait for the mushroom hot pot for longer than we normally do and at one point had to walk to the bar in order to pick up the Prosecco we had ordered a while back. When the green tea finally arrived, it was served in a cup that was badly chipped, which only added to the overall negative experience. To make matters worse, there was no apology or acknowledgment from the staff about service delays. The unwelcoming attitude of the staff, no attention to detail and rude demeanor was truly disheartening. I would appreciate it if you could address these issues to ensure that future guests have a much more enjoyable experience. We will definitely not be back in a hurry.

This spot is a solid choice for sushi in Mayfair if you’re looking for something on the nicer end without being exorbitantly priced (though it’s still £100+ per head). The interior is trendy but a bit sterile, lacking that certain charm, yet the food is consistently delicious, making it a dependable option.

Comida encantadora La recepción negó nuestra reserva para 7 y nos hizo esperar durante 10 minutos antes de sentarse El restaurante es SUCIO - desde el vidrio de entrada y las paredes, a los pisos, y las escaleras que bajan a los baños están cubiertas de tierra. El personal es inexperto y poco capacitado. Sin embargo, la comida era buena

Average food. Definitely not worth the price

Good food but some of the portions are a bit small. Japanese eggplant was sublime .

The food is delicious, the price is high, and the quantity is small

I recently visited this trendy Japanese restaurant and had a good experience. Despite not having a reservation, I was friendly greeted by what seemed to be the manager. He quickly instructed a hostess to find me a table, and she seated me at the counter right by the highly frequented kitchen passage - according to her the last available spot. Although I noticed several empty seats that could have accommodated a solo diner like me, I accepted the spot without hesitation as I had no reservation. The waitress who took my order was friendly and helpful, taking the time to explain the menu and make recommendations. I went with her suggestions: the crab and black cod dumplings, seabream, and added the warm eggplant salad and mochi for dessert. All dishes were nicely presented and delicious. The atmosphere was good, the food was great, and the service was responsive and efficient when needed. While the prices are on the higher side, the overall experience made it worthwhile. Bottom line: A pricey but good Japanese restaurant with great food, good ambiance, and attentive service. I’d return.

I love ROKA. Dumplings selection can be expanded. Salads are 10/10. Crispy prawn avocado maki 10/10.

The best Japanese restaurant in London! Thank you, Miheala, for your kind 👍🏻

Bad experience w the staff and their inability to comprehend what service entails

Disappointing, went for a birthday, and booked with a note of celebrating a birthday and no acknowledgement :/. Got there on time and our table was still not ready, was told to stand to the side and wait for 5 mins, no offer of a drink or to sit at the bar…Food was disappointing , ordered the beef dumplings and rice , ribs and veg maki/sweet potato tempura - food lacked so much flavour, that we didn’t bother ordering mains or dessert and left to continue our meal and birthday celebrations elsewhere - overpriced and over hyped , no quality . Canary Wharf location was so much better.

Food is very good. Black cod is a must try. Place is quite cramp.

Fun fun fun night with friends and a backdrop of great food service and energy! Black cod was fantastic! Wow!

I adore Roka Mayfair. Dropped in for a solo lunch and got a table at the bar with no reservation. The lux set menu for £45 was so delicious and I got 5 courses including the incredible black cod. Its my go-to Asian restaurant in London.

Delicious food and even better cocktails! We had the lunch menu which ended up being a very good deal actually for what you are getting. We also added a few extra bits to it too but the menu itself would have been enough. Absolutely delicious, will definitely be back! Would recommend going for the chilli ginger beef and the black cod. Spinach with sesame was also surprisingly amazing given its just spinach :) would also recommend their Lychee gimlet cocktail, super refreshing and tasty!

Great atmosphere and delicious food!!

Excellent menu, food beautifully cooked and presented, flavourful and unusual combinations. Service somewhat uninterested, an error with a dessert order not apologised for and correct item arrived very late. But I will not be back, because the lovely food can't compensate for having to suffer loud, bland club bpm music for the entire lunchtime service. A shame.

Came twice, food was good in my two visits Had the mushroom rice, wagyu robata, fried shrimp maki roll, spicy edamame My only comment is that waiter had an attitude, didnt do anything wrong! But he had this hidden smile like he was holding a laugh or something… made us feel uncomfortable!

Everything is good. One of my favourite places in London

I wouldn’t really recommend this place. Horrible staff and mediocre food. Three of my friends and I went here for lunch and none of us actually liked our food. Everything was just so mediocre. The food wasn’t really delicious and it was delivered cold to our table. Also, absolutely horrible service. Rudest staff I have seen in a while, very entitled, not accommodating at all, not friendly… Overall the staff made it not a good experience for us.

Was a really good experience. Great food and the chefs and waiters were so welcoming and ready to help.

Good food but not up to the price. Sushi wasn’t wow or anything but it was good. The atmosphere kind of lacked too.

A delicious lunch. We had the the seasonal tasting menu, and each dish was so tasty. Loved being able to see everything cooked in front of you. It was all really fresh and delicious. Service was excellent, we had a great time.

Delicious food in a swanky place. Everything tasted really fresh with excellent service. A bit pricey but high quality and great as a treat.

Didn’t like that I had to come back for a table although I had a reservation and there were empty tables already

Front desk and bar staff are very miserable as if smiling is illegal to do so. The attitude that they seem to resonate is one of “we are so busy that we don’t really care about you” . Very disappointed by their lack of basic customer service skills which should be of a high standard in a place like this.

Absolutely horrendous quality!!! Its a joke of how they charge such a upper market price for much lower quality than a high street chain. It was supposed to be a special dinner with my son visiting me in town and we both left with a bitter taste in your mouths!

The food of all kinds is very delicious. It is worth trying. The prices are high and the service is fast.

Food is nice, lovely ambience, but a 14.5% service charge added on without asking? This isn’t America.

Amazing food and fantastic staff who are very engaging attentive. Black Cod was perfect. 👌

Fantastic cocktails, wine, food and wonderful service

The best sushi I’ve ever had, no question. Every dish was incredible, from the sushi to the side dishes and the perfectly cooked beef filet. The chef clearly knows what they’re doing—everything was on point. Truly exceptional food.

The cedar chicken was some of the best chicken I have ever had. The rest of the food was great. Expensive but worth it

Food and services were great. The atmosphere was nice but the music was a bit too loud.

We went to Roka for a birthday event and the service was so poor. There was a fly in our food and we complained, nothing was done in the day as the manager . My wife wrote back with the photos, no response. I guess they don’t care and think that people come anyway!

The few vegan options they had were great.

Was robbed here. Staff letting sketchy randoms into restaurant + of course mediocre food

This was meant to be a birthday celebration, but we waited far too long to be served or even acknowledged, despite having a booking. No one came to take our order for quite some time. The place is overcrowded, with tables so close together that it almost feels like you’re dining with strangers. The location is great, and the food is nice, but the service and layout could definitely be improved. I did appreciate the ‘Happy Birthday’ note on the dessert, though.

Amazing food though limited for vegetarians whilst I enjoyed it my wife wished for vegetarian gyoza and the tempura could be mixed vegetables (we were regulars of E&O Notting Hill sadly closed down recently and they did the best tempura!!). Had the aubergine loved it, tofu delicious, miso soup must have, beef spicy, sweet potato tempura and squid!! cocktails are good but too small (100ml??) Dinner made better by the lovely Frenchman Julian - so efficient, prompt and amazing!! Looked around while we sat on a counter table - he was on the go with a smile! Merci JULIAN we have been to Roka Mayfair often but this experience is even better thanks to your service!! 🙏

Very attentive staff and great selection of fresh, tasty food. Tasting menu was superb. First few dishes seem on the small side but this is not the case. You will not leave hungry.

Terrible service and with attitude. They forgot twice the food, they brought the same dish twice, I had to renounce at the end and go somewhere else. Took 45 mins of confusion anyways. I’d like to think that, (since it was sooo bad) that it was just a bad day for them.

Too bad it's really so expensive

It’s just ok. Food is just ok. Nothing special and not terribly authentic. It’s a sort of I went here for instagram venue for people without much class or style. The staff give you the once over before deciding where you can sit. Asians seemed to get the bar only so as not to ruin other people’s insta photos which was a bit strange and one the racial profiling spectrum

I was very happy to spend my birthday night in this restaurant, everything was great specially the great team, thanks to the receptionist she was very nice and welcomed us in without a reservation, and the waiter "Casper "was great and very friendly and helpful.

Impressed me from the very first visit. My meal included a variety of exquisite dishes. The sashimi was fresh (melts in your mouth!) and delicate, paired beautifully with the light, tangy sauce. The standout for me was the rice dish cooked in the traditional Japanese pot!! I’ll definitely be coming back!

Roka is always a reliable spot for good food. Highlights were the cod, rice claypot, tuna tartare, baby chicken, and dessert platter, but I enjoy all the food here, nothing disappoints. A little on the pricey side, good for special occasions.

Starting with the only positive - the quality of the food was amazing! Unfortunately, that’s as far as the positives go… the lack of service given was appalling. The portions were fairly small, and given the prices, we expected so much more. The complete lack of attention given by the server was very disappointing…

Overpriced Japanese food that was unfortunately not worth the premium price. Popcorn shrimp was average. Shrimp tempura was good but took ages to arrive. The broccoli starter was inedible. Average tasting sushi. Rude waitress. Waste of money and time.

Waitress was very rude, food was mediocre at best.

Have come to this specific brunch twice and have left both times very satisfied with service, food and atmosphere. First of all service was amazing all the way from host to server, they sure do know how to make you feel welcomed. They then provide you with the best service. And the food !! 1000/10 very delish and fresh. Highly recommend for special events or even just a day out with friends or family. x

This is out second time in a week to visit Roka Mayfair, the food, atmosphere and the service are excellent, we been welcoming by the general manager Jose, all the staff are very friendly and welcoming us, we'll visit the place for sure in few days. Raz

The ingredients of each dish were very fresh but seasoning was not quite there. Fish dish which was supposed to be savory than sweet was seasoned very wrongly. But I was very impressed by the desserts.