Based on 1.232 opinions finded in 4 websites
Based on 1.232 opinions finded in 4 websites
Nº 2654 in 7028 in City of London, Westminster
Nº 76 of 248 Asian in City of London, Westminster
Opinions
The staff were really friendly and quick in addressing our requests, but the food here is way too pricey and lacks authenticity. The prawn dumplings were mushy and not very fresh, while the others were incredibly small portion. It’s a good place to sit and have a drink, but not for a proper meal.
Tung Pei Lai . 2024-10-06
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Amazing atmosphere with incredible service really loved how everyone was so friendly, smiley and just generally happy. Everyone was so kind to our little girl and the food was delicious and very reasonablely priced highly recommended for a family night out
N11 . 2024-09-24
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Lovely meal at Ping Pong. Special thanks to our waiter, Ashley, very good service, very friendly, made the experience a good one!
Vishal Joshi . 2024-09-18
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A great family friendly dining experience. We were made to feel really welcome, the guy serving us was fantastic (didn't catch his name) he was really lovely to our kids and made sure they got to experience the robot waiters!
James Bennett . 2024-08-20
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I went with my kids (12/17/22) at around 4.15 for a late afternoon snack during the Happy Hour. We bought one or 2 plates of most of the half price things, and a couple of full price plates also. Dumplings come in 3s, which is tricky to share but we made a fair go at it. We still managed to spend £60+ and I wouldn't have said we were full like after a full meal. The service wasn't exactly attentive or friendly - we definitely felt that the staff didn't think we belonged there - and the place was not at all busy. The manager at the bar, Ben, was the only person I really felt understood the concept of customer service and was welcoming and friendly. We were served by Betsy and Norbert. Betsy was resolutely unsmiling, Norbert was just aloof and wore way too much cologne for a food based environment. The food was lovely though and the drinks were special. I'd recommend this place for a date if you are young and lithe and a beautiful something in the city, but not if you are a frumpy mum with family. Maybe the other branches are less judgey. Also don't expect the half price dumplings to actually work out as a cheap meal.
Toddy Peters . 2024-08-17
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A great little place for lunch. 🥟🍐🥟
Jessica Philbin . 2024-08-14
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Food is okay, nothing special. The portion sizes are very small, definitely overpriced for what it is. Would not eat here again.
Anirudh Bhat . 2024-08-10
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We were served by Ben, he was really great and accommodating. Great service and recommendation from Ben!
Daniella Lawal . 2024-08-01
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Had a lovely evening at ping pong bow bells. Ben took care of us well, he was quite receptive and gave great service and recommendations.
Deborah Onile-ere . 2024-08-01
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We went during happy hour (1/2 off dim sum, M-F!!!) and were pleasantly surprised. The staff was great, they have robots that pick up dirty dishes and drop off food, the place is huge (good for singles , couples and groups) and the food… Dim sum of all types (veggie and meat), fresh and hot, perfect sauces, the appetizers and the bao buns, and the mini desserts (we tried them all!!)-> everything we had was great! We talked about this place the rest of the weekend!! We would definitely go back.
Acacia Lawson . 2024-07-18
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We held a corporate social event here for 100 people. Thank you so much to you and your team for a splendid evening. We received so many comments about how fantastic the venue, staff and food were. It really was a wonderful setting having both the indoor and outdoor area to ourselves. The staff could not have been more helpful, making sure we had everything we needed. Thank you also to Delfina, who we were liaising with in the build up to the event, we have been so impressed with how efficient the communication has been with her, she made everything so easy which is extremely appreciated.
Alice Talbut . 2024-07-15
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The food was very good, but they removed the mushroom puffs that was a favourite of mine.
Kuntesh Shah . 2024-07-08
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We enjoyed our late lunch dim sum at Ping pong . The manager was very attentive and friendly. The atmosphere was nice and calm. Food was good value; I enjoyed the meaty dim sum more than the Veggy ones. Wonton veggies soup was very nice. Drinks are nice too. Thank you again!
Tammy J . 2024-06-30
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We enjoyed our late lunch dim sum at Ping pong . The manager was very attentive and friendly. The atmosphere was nice and calm. Food was good value; I enjoyed the meaty dim sum more than the Veggy ones. Wonton veggies soup was very nice. Drinks are nice too. Thank you again!
Tammy Jensens . 2024-06-30
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Let's just start with the punchline: I highly recommend this place. We were just casually walking around enjoying the after work pub environment that tends to spill out onto the streets. After grabbing a beer, we decided to walk around and see what other pubs and restaurants were in the area. We tend to enjoy the "small plate" meals during our work trips to London because it gives us a chance to enjoy a variety of foods. Ping Pong Bow did not disappoint. We selected several items, and they came out in sequence, allowing us to enjoy a few things at a time with the table not being overrun with dishes. Everything we selected was great, and we were only disappointed because we were full and have to wait to come back to try more items. This place is best enjoyed with a small group, which will just increase the variety of options you can try.
Haven Pope . 2024-06-28
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There is no service here. I've been sitting waiting for 25 minutes. The waiter has already seen and ignored me 10 times. Never experienced such outrageous behavior in a restaurant. I'm now sitting next door in a restaurant where friendliness and service exist.
Sonnen Schein . 2024-06-19
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Great food and service from Euan! Will definitely be back!
Tabby Carey . 2024-06-18
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Had a lovely meal here tonight! Service was great from Euan, can’t wait to come back!
Amelia Drake . 2024-06-18
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Came in on a Tuesday and it was quiet which was well needed. Euan helped us pick some great options. Food arrived quickly and was consistent as always The cat robot was extremely novel and stole the heart of my dinner guest.
Tyler Eady . 2024-06-18
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Excellent Thai restaurant in the city, good in a nice environment
cristian perfetti . 2024-06-16
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Thanks so much to Shalika. Great service and great knowledge of gluten free dishes. Would definitely recommend and come back again soon!
leyla obrien . 2024-06-14
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Delicious food! Great option for ordering food, service also nice. Don't be influenced by opinions, you have to try it!!
Gracja Kocan . 2024-06-13
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We went there for early dinner and the service provided by Euan was exceptional. He was extremely attentive and prompt and always smiling. We loved his suggestion of the dessert too!
Sejal Mehta . 2024-06-12
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Shalika looked after us with great service and quick attendance to all our needs. She made our time here very enjoyable and we will Be back for more. Thank you so much Shalika <3
Mirella Scott . 2024-06-12
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Delicious food and great service from Euan :) especially the mochis were my highlight and are highly recommended.
Stephi F . 2024-06-12
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Great food and ambience. Euan was great and made our experience even better with his great service. Thanks a lot!! We will surely visit again. The dumplings are a must try!!
Val T . 2024-06-11
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The place is nice, really good for dinner with friends after work. The food is tasty and comes fast also you get to try lots of different things. The service was also very good, heads up to Euan, who gave us great recommendations and service
ANA KAREN GARCIA MORALES . 2024-06-11
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Thank you to the Columbian queen hosting us. Informed us of all the specialties, what’s good and drinks. Prices are great, food is excellent, there is a lot of choice. Big range of veg, meat and halal dishes.
A . 2024-05-26
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The taste is okay, not bad, although Peking duck is different from what I've eaten in Asia. But it's not bad. It's a new experience that's okay. Personally, the dim sum is ok, very good, but the rice menu is not very tasty.
poop poop . 2024-05-26
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Excellent experience yesterday, staff were so friendly - particular shout out to Ashley who looked after us, excellent service. Will be back!
Lauren Stewart . 2024-05-20
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Came with a fork discount set menu that ended up being different and only 1£ cheaper… nice relax atmosphere and tasty vegan dumplings and spring rolls
Dr Jesica Mac Leod . 2024-05-18
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Great place. I love ping pong. Staff is super nice. Food is prompt and delicious. And you feel looked after always. The only worrying bit is that it feels a bit empty. And I worry that they might close it down. But it feels like they could have more clients. Not their fault but is the only thing that affects the atmosphere at the moment
Rodrigo Sánchez . 2024-05-12
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Such a great experience at Ping Pong, went with my girlfriend for our anniversary and everything was 10/10. Kind service straight from the get go, all staff were incredibly kind and welcoming. The food was delicious, it arrived quickly and was the perfect amount of food. Was even given a free dessert for our anniversary which was a nice surprise. Thank you to every one of the Ping Pong team who gave us a wonderful night, definitely coming back soon!
Sam L . 2024-04-30
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Really great food, nice small plates selection , great IPA on draught as well. Super friendly and efficient staff, we were waited on by Betsy, highly recommended
Lee H . 2024-04-16
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Enjoyed the ribs! Not so much the honey chilli chicken rice bowl, think I expected it it to be sweeter. Lovely atmosphere and excellent service from friendly staff.
jsimi . 2024-04-13
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This place is amazing! The food, the staff and the vibe is all top-notch! I highly recommend it to everyone! If you are into Chinese and Asian food, this is the spot for you!The staff is lovely especially Marina, Norbi and Ben!
ANTRIANNA L . 2024-03-13
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I went for lunch here with my friend and it was really busy, which was nice to see, although I can imagine that in the evening it's a nicer atmosphere as the interior and furniture lends itself well to the evening. Food and service were good and it was good value for money. The Dragon cocktails were delicious!
Steph Cook . 2024-02-08
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Everyday is less food and more expensive, i would say the only this super worth it is the black prawn dumpling
Esther Garcia . 2024-02-03
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Had a really lovely time here. Food was enjoyable and customer service from Euan was fabulous. What a lovely lad he is and a credit to the restaurant.
Claire S . 2024-01-28
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The food was sooo tasty, specially the pork & prawn siu mai dumpling, one of the best things I’ve ever tried in my life! Betsy was so kind, humble and sweet with us. Also Siddhi offered a really good service!
Paola Andrea Lenis Leiva . 2024-01-27
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Always a good meal.. lunch set menu is slightly smaller than I remember though!
Sh11 B . 2024-01-27
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It was a lovely experience , the food was amazing and the attention was UNIQUE. Thanks to Betsy and the whole team.
Estefani Tenorio Gómez . 2024-01-27
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The food was simply delicious! The pork and prawn dumplings were sensational and the crispy chicken bao was a dream! Thank you Betsy and Siddhi for the great service!! We had an amazing time. We will be back soon x
Angie Lenis Leiva . 2024-01-27
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The food was great, amazing ambience. Siddhi served us and she was kind and suggestive of good dishes. :)
Mili Radia . 2024-01-27
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Really amazing and quality food with great service to match. Siddhi our server made the night wonderful experience. I’ll definitely be back!
Nicholas Osei . 2024-01-27
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Fabulous service from Siddhi and the team at Ping Pong
alexgurr79 . 2024-01-26
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Extremely good service by Siddhi!! Had a great time!!
Barbara Castillo Espiniella . 2024-01-26
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Delicious dim sum served by Siddhi! Thank you
Claire Manning . 2024-01-26
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Lovely lunch time spot with tasty dim sum, noodles and rice dishes. I went with a colleague and had excellent service from Siddhi P. Would recommend.
Charné . 2024-01-25
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This is really a great place for dinner and that is a great place and our waiter siddhi was very good
Guy Lubovitch . 2024-01-25
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Lovely meal with excellent service! Many thanks to Siddhi for her help.
Joana Barros . 2024-01-25
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Siddhi did a great job in serving us delicious food. We will be back!
Daniel Cowley . 2024-01-25
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Siddhi was amazing fantastic service with a smile!
Paul Stevens . 2024-01-25
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Had a lovely casual dinner, we were served by Siddhi who was very patient and provided us with excellent service. Will be back!
Michelle Yeboah Nartey . 2024-01-24
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Great food, had a good time, Siddhi was great, and had excellent service! Would recommend
Pulak Parag . 2024-01-24
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Amazing service by Siddhi., also food and atmosphere amazing as well.
Dom Frk . 2024-01-24
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Amazing service by Shalika, she was really lovely and got our food to us very quickly. Food and cocktails were really lush
Cassia Plain . 2024-01-24
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Nice food and service by Siddhi.
Rucha Nilawar . 2024-01-24
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It was good time with my colleagues enjoying dinner with drinks. Siddhi was awesome, served us with lot of love and suggested with right preferences. Thank you!
Sounak Sinha . 2024-01-24
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Great place with excellent food, drinks and ambience. The service by Siddhi P was very good too!
Prerna Dabral . 2024-01-24
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Excellent service by Ben. I regularly pop here after work and it’s always warm and welcoming.
Dipa Tailor . 2024-01-24
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We went for a quick dinner on Thursday night, restaurant was not too busy. Food was served quickly, nice and hot. They served some unique Dim Sum choices too. Staff are very attentive and helpful. They mentioned all the dish name when they served the food. Definitely a very pleasant visit.
Kate Lim . 2024-01-18
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Quite quiet in the restaurant on a Friday and the service was a little slow. Also offered prawn crackers but failed to mention that it is an additional cost.
Bethany Read . 2024-01-13
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Food is very nice. Bao zi is authentic flavor and oolong tea is just my cup of tea. Highly recommend
Cassie UK . 2024-01-05
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The benefit of a chain is it's uniform so you know what you're going to get. I'm a big fan of Pi g Pong restaurants and this one is no exception. Great tasting menu, it's enough food and their lunch time special means it's very reasonable. This branch is well located for St Paul's Cathedral and cannon street station.
Dave Selkirk . 2024-01-05
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Amazing food. Fabulous service. Great prices… what more could you ask for! Had a handful of small sharing style plates and a couple drinks each (wine and cocktails). Prices are very reasonable and they have a great happy hour 3-5 Monday to Friday!
Alicia Balawyder . 2024-01-02
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Excellent customer service! Delicious food 😋
Alfa Omega . 2023-11-13
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Relax ambient, good food and wonderful nice staff
Manuel Gutierrez Perez-España . 2023-11-13
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I was very disappointed in the service and the food. It wasn't up to the normal standard. If I'm frank I will I didn't pay.
Karan P . 2023-11-12
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Super recommended, great prices and incredible food. To ping pong - why did you stop with the Chicken cashew dumplings 😞😞😞 they were your best best ever dish. Obviously restaurant is still amazing but I’m so sad it made me eat there less as I was addicted to these ones 😞 In any case super great quality of service and food.
Eran Gicelter . 2023-11-09
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My dining experience leave me in awe! When you go into the restaurant, the atmosphere exudes elegance and warmth. The attentive staff was Pallavee, and she treated me not as a mere diner, but as a guest of honor. The attention to detail in service is impeccable, adding to the overall dining pleasure. A truly remarkable dining experience!
Nilo Paul . 2023-11-09
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Pallavi offers a warm and welcoming atmosphere, complemented by their excellent service.
Ren J . 2023-11-09
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Always a favourite of mine. We had great service from Euan, will come back again!
Janet Heggie . 2023-11-08
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A lot of great options for food, very pleasant service. Our server Euan was very helpful! The dumplings were especially good - highly recommend the prawn bao buns if you go.
Arnas Prancikevičius . 2023-11-08
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Great service from Euan. Very pleased to have such a selection of gluten free options, even dumplings - very rare in Asian restaurants!
Michelle B . 2023-11-08
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Food was lovely, great attentive service from Euan. Would recommend!
Sara Gordon . 2023-11-07
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A nice evening. They accommodated that we had not booked happy hour online. Really appreciated. Shout out to Euan for looking after us. Thank you.
Raksha Kotecha . 2023-11-07
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Lovely service from Euan! He was super friendly, explained how everything worked (first time customers) and made sure we were happy with our food! Would recommend coming here for a chill evening with friends ☺️
Magdalene Joyce . 2023-11-07
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Had a lovely dinner here and the service was amazing. Euan was incredibly helpful in making recommendations. Would definitely recommend visiting!
Ayesha alam . 2023-11-07
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Really enjoyed our dinner here, Euan was super helpful and attentive and helped make our first time here lovely. Food came out really quickly and drinks were great too!
Ali Shark . 2023-11-07
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We were served by Euan. He was very nice and friendly. The food was amazing and was served one time. We always enjoy coming to Ping pong for lunch for good food, service and ambiance.
jyoti singh . 2023-11-02
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We had a great time here! The food is very good so is the vibe. And Euan made us feel very comfortable and welcome. It's indeed a sweet place❤️
shraddha shetty . 2023-11-02
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Great food and friendly service. Euan was a great server.
James Mainwaring . 2023-11-02
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Sam and the team fantastic. Great food, best atmosphere, see you soon 😊
Katie Ashton-Jones . 2023-10-31
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Hi amazing food and staff was fantastic, would defiantly reccemond this place :)
Onkaar Khela . 2023-10-24
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went for happy hour and the food and prices were amazing. Ben really made the experience 10 better, he was awesome
George Cunningham . 2023-10-20
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Ashley truly delivered an outstanding and immensely enjoyable service, complete with delightful banter! What made the evening even more enjoyable was the perfectly balanced volume of the music, which allowed for clear and uninterrupted conversations with my date.
Zero . 2023-10-19
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Food was amazing, Ashley was our waiter and his recommendations were spot on. Service from all staff was fantastic and we had a great experience overall! Would definitely go back, thanks Ashley!
Ken O'Brien . 2023-10-07
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Small portions and not very tasty. The food didn't seem fresh. The restaurant also had a weird detergent smell.
C.G Gordon . 2023-09-26
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We visited this restaurant on 23.09.2023 to celebrate our 16th wedding anniversary. I left a note stating this when making the booking and we were very pleasantly surprised. The manager Norbi is absolutely amazing. He made sure that our visit was perfect and his attention to detail is second to none. Nothing was too much. I even got a different chair as my back was hurting. Our waitress Amidat, was lovely. She was very helpful and polite throughout the afternoon. Food was great and my son loved the black tea with ginger. Wanted to take the pot home. My wife has been to othe Ping Pongs and she said that the ambience and service was so much better than others. Thanks again for making our lunch special. Can't wait to return.
S Palmer . 2023-09-25
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Been going here for two year now, The happy Hour Menu has been changed all the good dishes no longer are on the Happy Hour Deal also the house White and Red Wine are also not on the Deal .Only wine that is cost £40.00 a bottle . So not so Happy Hour as before .Please rename to Unhappy Hour.
Paul E . 2023-09-12
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This place is amazing!!! The Location was amazing, Beautifully decorated, the staff are lovely, the food was 10/10! Would highly recommend :)!!!
Bobbie Hunt . 2023-09-09
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I have mixed feelings after visiting this restaurant. The portions were small, so you would need to be very wealthy to order enough food to fill you up. The ordering process was also a bit confusing. You had to choose a few dishes and mark them on a piece of paper, but the food arrived randomly, not in a way that was easy to eat together dining companions. I think this restaurant is best suited for large groups who are willing to share all dishes. And... food is very tasty.
Nenad Milanović . 2023-09-04
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Ingredients of poor quality- just shows through. Too expensive for portion size. Most of the dumplings ar premade and re heated as the skins are leathery. Just th eprime location is helping them sell their food really. Staff is average. won't go againunless just have to if other places are full.
Kathleen Sugar . 2023-08-28
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The food and service at Ping Pong is always brilliant. The staff were really welcoming and attentive! I have a couple of dietary restrictions, and there’s still a great range of options for me to choose from and enjoy - the food is delicious, they have a good gluten free menu, and a detailed allergy matrix which is helpful. I wouldn’t hesitate to recommend it to anyone.
Ihuoma99 . 2023-08-01
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The food and service at Ping Pong is always brilliant. The staff were really welcoming and attentive! I have a couple of dietary restrictions, and there’s still a great range of options for me to choose from and enjoy - the food is delicious, they have a good gluten free menu, and a detailed allergy matrix which is helpful. I wouldn’t hesitate to recommend it to anyone.
Ihuoma Nwosu . 2023-08-01
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We ended up ordering two meals each because the quantity of food we received was appallingly little for what we paid. The 'set menu' was about 8 pieces of very small Dim Sum costing about 15 pounds. Also, when the bill arrived, there was a 12% service charge included. We spoke to the manager who offered to take it off, but our complaint wasn't against the staff serving us, it was about getting ripped off. The food itself was good quality (hence 2 stars, not one) but I'm afraid with such poor VFM, I can't see this place being open for much longer. Needless to say, we won't be back.
madri l . 2023-07-30
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Excellent service from Ben C, who was very friendly and genuine. A much better experience than I get in the Soho branch. Food is always delicious, it's a shame some of the older items have been taken off the menu - edamame potato cake! - but this actually led us to try some new dishes and loved them. Definitely recommend the griddled beef gyoza and chicken xiao long bao. Also enjoyed the new addition of the robot food server.
Hannah W . 2023-07-16
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My friend and I decided to come here for a quick meal after being out all day. They had the happy hour deal where certain drinks and food is all half price, honestly in london you won’t get any better value. It’s also later in the day so you miss the lunchtime rush which is pleasant. We were mainly served by Ben who was incredibly friendly and nothing was too much for him! He struck the perfect balance between being attentive and chatty but also not too intrusive. Will definitely be back if looking for a quick value meal in the city.
Amelieeynon . 2023-06-29
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Met up with an old friend for lunch. Food was pretty good. Got busy at ~1pm.
Tolu Adepoju . 2023-06-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3475 Opinions
I really wanted this to be a sensational experience but it did fall short in terms of customer service predominantly and latterly the standard of the food. We were a large group so I would expect perhaps a couple of timing issues. Sauces that lost their appearance etc let it down.
1895 Opinions
15551 Opinions
Excellent! It was my second time dining there. We got to enjoy a cocktail at the bar first. The cocktails were very nice. My favourite was the lychee cocktail. We had a nice corner table downstairs, which in my opinion is the nicer floor. The atmosphere is dark and sexy. The service was outstanding. Shout out to Nicole for taking such good care of our table. All of the staff was very attentive and knowledgeable. They did a great job in explaining all of the different dishes. The dumplings are just delicious and I would definitely recommend. Our Favorit was the prawn and chive dumpling, as well as the lobster dumpling. We also had the prawn wontons and the mushroom Chung fun, which are so tasty and worth a try. As main dishes we went for the fish curry and rib eye beef. Both dishes were full of flavour and we enjoyed every bite of it. The egg fried rice and Singapore noodles were very good. The wine was excellent and the wine menu was extensive. The price was reasonable. The overall experience was amazing! For sure I’ll be back!