Based on 220 opinions finded in 2 websites
Based on 220 opinions finded in 2 websites
Opinions
Great tasty fish and chips, can’t go wrong really. Fast service too.
Charmaine Koh . 2024-11-22
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Fantastic friendly and great food. Check them out
RosweeSon All a . 2024-11-19
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Never mind the quality of the food. Apparently the delivery girls are hot.
njuham . 2024-11-05
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Had sausages hubby got diahorreah now they was luke warm
laura farion . 2024-11-05
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I’m assuming this is the chap who was in the news for calling out the disrespectful review about a female delivery driver. I would LOVE fish and chips now! Unfortunately sending this from a yacht in the Caribbean 😅🥲 … hope to try the place one day ☺️
Kieghley Hodgson Allen . 2024-11-03
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Interesting how so many negative reviews have popped up since the news about defending staff, very sad. As a local, Philip and the team are always welcoming with hot and tasty fish and chips! Always pleased with the food! 5⭐
S. Warren . 2024-11-02
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Great food - delivered by a hot delivery guy!
Daniel Dollin . 2024-11-02
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Foods always tasty and hot, always have hot guys and gals delivering too.
Tree Fiddy . 2024-11-02
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Sorry to say worst fish and chips I have ever had. Greasy under cooked cold, as for fish batter grey and hardly cooked. When I expressed my disappointment my query was met with total silence. No apology no explanation. Eat here at your peril.
LOKI . 2024-11-02
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The owner is rather pathetic The food was ok The experience was made better by the really hot delivery girl (i will order again just for that reason)
UK-DUMPSTER-DIVER . 2024-11-02
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Really hot food always great from Robinsons also hot delivery boy.
Thomasin Cooper . 2024-11-02
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Well done Mr Robinson, if you’re ever in Edinburgh I’ll buy you a pint!
Chico’s All Stars . 2024-11-01
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Beat chip shop the food is lush and the staff are lovely. It's usually busy but for good reason. We order frequently from here.
Kathryn Bone . 2024-11-01
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Great food and also thanks for standing up for women's safety at work ❤️
house music Y. . 2024-11-01
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The PC chips were lacking flavour but the delivery driver cheered me up!
Graham Jonathan . 2024-11-01
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Really poor quality of food. I won't be returning.
Tim Stokes . 2024-11-01
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Delicious traditional Fish and Chips with a battered sausage, the delivery man was smoking hot too!
Scum Lord . 2024-11-01
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We go most months and find the food and service excellent. The chip portions are huge - suggest one small for 2 people. Easy to park
Sue . 2024-10-29
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I have used this chip shop many times since it has opened and have never had a bad meal from them. Gluten free fish has always been good and more available than other chip shops. The portions of chips are excellent if not sometimes overwhelming of the portion size I would recommend them to anyone, staff are always polite and communicative.
Maryvonne D . 2024-09-14
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So we moved to Paxcroft Mead about a year and a half ago, couldnt believe how lucky we were, Robinsons Traditional served great fish & Chips, we went there pretty much every week. Sadly over the last 6 or 7 months, the quality of the food has deteriorated. The fish is now either over cooked or not fresh any more, instead of nice flakes, it just crumbles and is tasteless. The chips never taste fresh any more, they are not crispy, they are soggy with hard bits on the outside, just like you would expect chips that are 2 days old that have been kept warm would taste like. The last 4 or 5 times have been very disappointing and quite frankly a waste of money. Gave them their last chance tonight 24/08/24, sadly no better so will now look for an alternative fish & chip shop and will not return to Robinsons Traditional.
kenuk2016 . 2024-08-24
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I must say every take away I've ordered has been superb. Service is great. always early or on time, never late and food is always hot! Staff are friendly and polite.
Victoria Clarkson . 2024-08-23
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The staff are friendly and the food is very good!
Lily-may Smith . 2024-08-16
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Great tasting fish and chips on a Sunday night too.
Amanda Chivers . 2024-07-16
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Heard about this place from a friend who knows I'm gluten free. I saw they do gf on Mondays and Tuesdays, tried it out and I was impressed. Really good choice of food for a celiac, I'm also vegan and they had a few options. I got onions rings, pea fritters, battered mushrooms and fries. Really nice food. Will definitely be back for more!!
R A . 2024-04-12
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Chicken burger was nice but mainly low quality food. Re heated greasy
T Clarke . 2024-03-17
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Food cooked fresh so was nice and hot. Portion sizes are dreadful. £7.90 for effectively a kids sized meal in any other fish and chip shop.
Craig Bain . 2024-03-15
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Get ready to embark on a chip-tastic adventure right here in Paxcroft Mead, Trowbridge's very own slice of fried heaven! Picture this: you're sinking your teeth into a pile of chips that are crispy on the outside, fluffy on the inside, and seasoned to absolute perfection. It's like a symphony of flavor exploding in your mouth with every bite – trust me, you'll be reaching for more before you can even finish your first serving! But what truly sets this place apart is the service. The staff here are as friendly as your next-door neighbor's pup, always ready with a smile and a warm welcome. It's like stepping into your favorite aunt's kitchen, where you know you'll be treated like family. Now, we may stick to our trusty chips most of the time, but let's not forget about the other goodies on offer. Whether you're craving some mushy peas or fancy trying a battered sausage, there's something for everyone to enjoy. After all, variety is the spice of life, even in our little corner of Wiltshire! So, whether you're a Paxcroft Mead regular or just passing through, make sure to swing by this local gem. You'll leave with a belly full of joy, a heart full of gratitude, and maybe just a hint of vinegar on your lips. Here's to the simple pleasures of good food and great company – right here in our beloved suburb!
Daniel Murphy . 2024-03-07
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I like the friendly staff and the fast service. The fish and chips live up to expectations nearly every time. It's a reasonable price for a good meal.
Paul_R . 2024-02-03
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Great food. Generous portions; medium chips is big enough for two.
Beer Ticker . 2023-12-24
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In my view the best fish and chips in Trowbridge.
peter . 2023-12-21
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I dont know why but the Jolly friar next to the mini tesco suddenly became bad. So I had to find a new chippy and I really enjoyed Robinsons Traditional. The chips and chicken nuggets were spot on. The only thing I have to complain about is packaging because the chips are so hot the bag gets wet which makes soggy chips. Nonetheless I still ate them but it would be the best chippy if they fixed that.
First things fast . 2023-12-20
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Just been in here and the food was not cooked properly, chips were Luke warm and batter on sausages was soggy. Won't be going back, go to the jolly friar instead
chris pa . 2023-12-11
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Service was good, staff friendly but food was appalling. Dripping in grease, chips had lots of hard black spots, batter well overdone and a horrible texture. First try and won't be back!
Sam . 2023-12-01
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Not only was the food fantastic, they offer a gluten and dairy free option!!!!! This is the first time I have been able to have food from the chippy for years. My grandson, also coeliac and DF, has never had chippy food until tonight. This may be small to some, but this is massive to us. To top it off the staff were so lovely. This is now our monthly take out treat...thank you Robinson's x
Sally ButlerWhite . 2023-11-30
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Rated 2 stars 8 months ago, went back recently and loved the food. Great fish and chips, good service and will definitely be back
Andrew Hunt . 2023-11-15
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We used to order from this place a couple times a month. The food and service used to be excellent. However, the service has got sloppy, the food isn’t half as good as it was and we won’t be ordering from here again. These days, it seems the owner is more concerned with flirting with the young giggly girls he employs instead of running a decent business.
Gary S . 2023-09-22
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Absolutely best fish and chips I've ever had.
Gemma Harding . 2023-08-15
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Called in for fish & chips on the offchance. An e-scooter was propped against the counter, it's youthful rider lounging there also. The girls behind the counter were making eyes at the youth and engaging in giggly small talk; us customers being perfunctorily dealt with. Oh! the food; yes. It took quite a long time to arrive and the 'large' fish was both considerably smaller and more expensive than that from a shop on the other side of town. The chips were soggy, too.
grancher2017 . 2023-08-08
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Battered halloumi was delicious. Huge portion of chips
Stuart Field . 2023-08-07
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Ordered off the breakfast menu as a treat and the food was fantastic. Fast delivery, well cooked and tasted superb. Just what we needed for a Saturday morning! If you're looking for a breakfast treat, I would recommend it. :)
Lora Bennett (Idavoll) . 2023-07-22
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Very good size perfect delivery will use again
Martyn Waite . 2023-06-30
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Excellent fish and chips, staff are friendly and chatty
Andy Rose . 2023-06-18
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Best fish and chips in Trowbridge
Sekele . 2023-03-29
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Best chippy in Trowbridge, the staff are really friendly and welcoming and the food is spot on every time!
Jemma Farrell . 2023-03-08
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Tried to order by phone - was left waiting for 15+ mins. Fish and chips were good!
Eric Horgan . 2023-01-31
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this chippy is the best one you can get. whenever im there the staff are the kindest and not one bad thing is said, its clean space. the orders dont take long and they have options for everything. shoutout phil
Bartosz Lopaciuk . 2023-01-21
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Sad. Uninspiring takeaway. 2 fish and chips ok but pie, chips and mushy peas not good. The peas were hard, not smooth and juicy. Sorry won’t be back for more.
Agistrilover2012 . 2023-01-15
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Food really good. Burgers 🍔 are great and my son loves the fish cakes
sandra Kelly . 2022-12-31
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1st time back here for some time. Was put off for a while after having an order that was very poor value for money, both in quantity and quality. It was Saturday night and we expected service to slow. It wasn't horrendous, although our friends ordered before us and didn't get their food for 10 minutes after we got ours. Portion size was generous. Both my cod and chips were, however, very greasy. Taste wise I have had worse, but everyone needsd a lot of hand rowel after to mop mop the grease from their hands and elsewhere. Not as good as Frydays, but at a push they are OK.
Andrew Hornsey . 2022-11-21
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Stunning fish and chips and curry sauce to complement it.
Ray Symonds . 2022-11-11
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I don’t normally do a review but I feel it’s only right to do so on this occasion. My normal fish & chip shop do not deliver and the weather conditions were awful so I phoned Robinsons, I was quoted a 18:30 slot but it did not arrive until 19:00. I was told they were very busy and I replied that’s okay but the food must not be cold. The manager said not to worry, the delivery soon arrived and was not only warm (hot) but was amazingly cooked and of very good quality , thank you guy’s I will be ordering again soon.
Chris Webb . 2022-11-07
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Excellent fish and chips, always fast service and value for money.
Jade Tarrant . 2022-11-06
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Best fish and chips we've had for ages. Friendly staff, immaculatley clean premises.
David Drew . 2022-11-01
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So this used to be a nice place large portions priced about average and now over priced but they have also shrunk the portions so not even worth going also the food is always cold when deliverd or if you go in the shop its like 25 mins waiting time I will not be using again.
Paul G . 2022-10-13
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Cod and chips. Fish cooked fresh whilst I waited about 10 mins. Overall nice chips and fish and efficient service.
Gary Miles . 2022-10-12
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Good prices good portion sizes we had far to much which is nice will definitely use again
Robert P . 2022-09-17
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The food was lovely when it eventually came. We have ordered from here many times and have never had a bad meal. However, 2 hours after the order was placed we were assured the delivery would be on the way soon, and we'd be compensated for the wait with some *extra bits* thrown in with the meal. Well, those extra bits turned out to be a bottle of sprite, 2 gurkins and 2 hard boiled eggs. Quite dissapointing and honestly not sure why the resturant bothered!? Perhaps if you really were as busy as you said you were, you shouldn't have accepted the order in the first place? Or at least ring us to let us know of the delays so we could change our plans before it got too late. Such a shame, next time we won't be relying on delivery!
Ellie Murphy . 2022-09-05
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This place is not great, fish is never ever crispy! Given this place so many tried hoping we have had off food but it is rubbish! Far better off driving the 10 minutes to Oceans in Melksham which is far superior food and staff!! Cannot fault them
wiltshirebathlocal . 2022-09-03
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Fish was ok, but slightly over cooked for my taste, chips were ok - but it was the waiting time that put me off. 25 minutes for cod and chips. They do the food delivery thing and anyone going in seems to have to wait for the lazy people who can’t be bothered to go and collect their food, to be served first, Fish was ok, bit over cooked in my opinion, chips were ok, but nothing special - if they are going to prioritise deliveries over walk ins, at least have the decency to say that the food will be half an hour. Definitely won’t go there again, which is a shame because my first visit was really good. This is a repetitive thing here. I kept going back to see of my first impression could he be repeated, but apparently it can’t. The food just isn’t worth the wait. £9 for a small (overcooked) cod and small chips. No thanks.
SG1bbons . 2022-07-20
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Loved it fish was really nice, chips I didn't enjoy too much, but not sure if it's because I didn't really want them anyway 🤣 Nice conversation while waiting, would recommend.
Rob Kendall . 2022-07-12
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I had a gourmet burger with mature cheese and red onion. I reckon it was restaurant quality. It was first class, I've been back again for another one since my first visit. Very good. Thank you.
Kevin Bradley . 2022-05-23
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After a busy day we decided on a fish and chip takeaway and made the mistake of deciding to get it from Robinsons. We ordered a cod and chips and a scampi and chips. The order came to £18 which is a big bill for what we had. The cod was greasy and the scampi was actually chicken nuggets. Not good when I'm a vegetarian so just had the chips and threw away the chicken nuggets. This made the meal even worse value for money. The two girls serving just did not have a clue and were constantly asking customers what they were waiting for and then they got our order wrong. The food was overpriced, if you charge a premium price then we expect a premium product. Don't waste your money there are plenty of other fish and chip take outs in Trowbridge. We won't be a returning customer.........
sarahpWiltshire . 2022-05-05
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Chips were ok (a lot had black spots through them), batter crisp, curry sauce was thick and delicious.... But fish was dripping in oil. The cod was absolutely inedible. We tried to dab off the excess with paper towel, but we all had to pick the batter off in order to just eat it. This was our second try. I even requested when ordering over the phone that they let it sit for longer, as our last order we had was sitting in a pool of oil in the box. I was promised he would personally ensure that it was not oily this time. I would only recommend if you have an unhealthy obsession with fish and chips and need to be turned off forever. The only reason I haven't given 1 star is to not appear vindictive.
Bruce Mason-Jones . 2022-04-16
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Had Fish and Chips from here last week and it was lovely.
pamela raymond-heath . 2022-04-12
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Good chip shop,immaculate facilties, friendly and helpful staff.
Anthony MacDonald . 2022-02-22
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Lovely fish and chips highly recommended
Louisa McNeil . 2022-01-30
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Half hour late to start. Grease galore on the battered sausage. Paid £5.90 for a chicken burger which can only be described as a crispy piece of chicken roll. Awful food my first ever review of any sort and only wanted to because its awful
Greg Thomson . 2021-12-29
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We all had a nice fish chips# we didn't wait 2 long 4 our fish#chips
Darrell Monico . 2021-12-04
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Friendly staff. Food was tasty. Prices seemed reasonable.
Chris F . 2021-10-16
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Fish grey & greasy batter & chips not freshly cooked. Half our meals went in the bin. Very dissapointing. Far superior fish & chip shops in the area.
sharksbay . 2021-09-17
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Never had a bad meal from here, food always hot and portion size is great
terry hopkins . 2021-09-14
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Always a good fresh meal and friendly staff
Chris Quinlan . 2021-09-09
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Fish and chips and battered sausage were awful this 4.45pm 27.08.21. Normally they are really nice but today were terrible,half cooked chips, batter not the same,won't be back.
Morag Hanka . 2021-08-27
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At 7.50 pm on bank holiday Monday I ordered food from you using food hub! At 8.45 I recieved a message after being told food was on its way!! That you were actually shut!! Wow good job I didn’t want anything to eat I guess??. Do your self a favour and don’t let food hub sort your buisness out!!🤬🤬
Andy You'll never walk alone . 2021-05-31
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Not impressed at all with the food delivered via just eat I don't know whether they are trying to meet delivery deadlines but sending out uncooked fish is not acceptable if I wanted sushi I would have ordered sushi and when you speak to them to let them know all you get is someone with an attitude problem
alan waller . 2021-05-28
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Great fish an chips good service
Ian Parker . 2021-05-17
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Well worth the money! Good service all round 😁
Bev Talkfirst Smith . 2021-04-05
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Usually pretty good food. However ordered food to be delivered for when I finished work and it arrived 40mins before requested time which means cold fish and chips for me when I get home.
Nick . 2021-03-11
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Food perfect. 1st time ordered from here. Will definitely buy fronm here again. Very quick from ordering to delivery. Lady delivery lady lovely. Very chatty. Please pass on to her. Thank you again
Lynette Elphick . 2021-02-27
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Great food always cooked fresh burgers really good
Jem Rose . 2021-02-10
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Lovely traditional food , my mum was so happy to enjoy your food again, she not had any since my dad passed away in November, he always collected 😊I and my son highly recommend you 👍👍
Caroline Dutch . 2021-02-10
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I am 28 years old and as a youngster i grew up in East Ham in london. I have lived in the Hampshire/Wiltshire area for many years but recently moved to Trowbridge - After trying all the Fish & Chip shops in the local area and them only being "ok or shockingly bad" i decided to drive a little further and try Robinsons. Wow am i glad i did, I have not tasted Fish and chips like this for over two decades. The chips are freshly cooked, not overly greasy and are served in a bag with plenty of salt & Vinegar, which i love as most chippies put the smallest amount of salt & vinegar on that you can barely taste! There is something about these chips i just can't put my finger on which makes them as i used to remember in London which is that they had that certain after taste whether this is the particular potato or oil they use i don't know but they are delicious. P.S the portion size for a large is accurate, I can just about finish a large chips with a chicken burger... The Fish has a lovely battered coating, crunchy on the outside soft delicate fish on the inside and perfectly cooked until golden brown. The chicken burger is a fresh piece of juicy chicken that uses the same batter as the fish and is prepared fresh upon ordering, again cooked to perfection (golden brown) and not greasy, lovely tasting! Also the bun is a good quality bun not one of these cheap pack of buns you buy from the supermarket. Customer service has always been excellent and we have only visited 3 times, the staff call you sir, thank you for your custom and are very polite. This really is a hidden gem and i would highly recommend this to anyone!
Dan . 2020-12-18
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I am 28 years old and as a youngster i grew up in East Ham in london. I have lived in the Hampshire/Wiltshire area for many years but recently moved to Trowbridge - After trying all the Fish & Chip shops in the local area and them only being "ok or shockingly bad" i decided to drive a little further and try Robinsons. Wow am i glad i did, I have not tasted Fish and chips like this for over two decades. The chips are freshly cooked, not overly greasy and are served in a bag with plenty of salt & Vinegar, which i love as most chippies put the smallest amount of salt & vinegar on that you can barely taste! There is something about these chips i just can't put my finger on which makes them as i used to remember in London which is that they had that certain after taste whether this is the particular potato or oil they use i don't know but they are delicious. P.S the portion size for a large is accurate, I can just about finish a large chips with a chicken burger... The Fish has a lovely battered coating, crunchy on the outside soft delicate fish on the inside and perfectly cooked until golden brown. The chicken burger is a fresh piece of juicy chicken that uses the same batter as the fish and is prepared fresh upon ordering, again cooked to perfection (golden brown) and not greasy, lovely tasting! Also the bun is a good quality bun not one of these cheap pack of buns you buy from the supermarket. Customer service has always been excellent and we have only visited 3 times, the staff call you sir, thank you for your custom and are very polite. This really is a hidden gem and i would highly recommend this to anyone!
Dan H . 2020-12-18
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The fish and chips we had yesterday were greasy, also the batter on fish seemed a bit over cooked. Doesn't seem to be as good as it used to be,and also fairly expensive.I have been going to it for last eleven years.
Robert Geering . 2020-11-19
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Good food at good prices, friendly staff too. 👍🏾
s c . 2020-11-02
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Great customer service and cooked to order, well worth the trip
Darren Shergold . 2020-10-27
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Great Chip Shop!! I have never been disappointed when I have come here for take out. Well cooked food in good sized portions at good prices! Staff are always friendly! Can be quite busy at peek times.. but that to be expected!!
David . 2020-10-04
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Been going here every Friday for the last 6 weeks. Was all good..but will not be going there again as me and my husband both found hairs in our chips, disgusting..
mandy hayden . 2020-10-02
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we were staying at a local hotel and ordered fish and chips from here and were able to get them delivered to the hotel The food was amazing. great variety from burgers to jacket potatoes with fillings
Samantha Andrews . 2020-10-01
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Good food and quick service. Large portions and responsibly priced. Good wheelchair access.
Mike Aldridge . 2020-09-08
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Lovely fish and chips. Very helpful staff delivered them to us in a pub car park when we were moored nearby on a canal boat! Really enjoyed them.
Valerie Edwards . 2020-09-07
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We have been here before and usually it was very nice, but the Food we were served up last night was definitely Sub Standard. We both went for Cod and Chips, Peas & Curry Sauce. I thought we were on a loser right from the start as when I picked them up from the Shop the whole Area stank of over used Oil?? it was bloody awful to say the least. When we got Home and opened the Box our Food came in, the same smell of old Cooking Oil came Wafting out it was disgusting! there was way to much Oil in the Fish Batter that’s for sure it was swimming in the stuff, I took one mouthful and “YES” it went straight into the Bin where in belonged, and!... to top it off the Peas were Cold like they just came out of the Fridge, the only thing that was ok was the Curry Sauce. A Very very poor establishment, I Know it was a Bank Holiday but that is no excuse to serve up Dodgy food and have the Audacity to charged money for it. Thats another place will will give a miss In the future.........
danny t . 2020-09-01
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Good food some people can't be please
henry szafran . 2020-07-08
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Consistent quality , freshly cooked fish with a nice crispy batter. Probably the best in Trowbridge
Peter Bale . 2020-06-26
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Extremely over priced for what you actually get, £5.40 For a large cheesy chips and hardly put any cheese on. I think there are certainly better fish and chip shops in the area
Vicky Clifford . 2020-05-19
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Very expensive and poor quality. £4:50 cheesy chips extremely small portion, 2 cod which was over cooked and greasy. Chips were ok. Wont be returning any time soon.
Jane Meakin . 2020-05-05
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Ordered through Deliveroo. Arrived on time and portion size was generous. spring roll, batteref sausage and curry sause all ok. Chips however we all soggy. and childrens burger meal was poor - half a cheap burger in a bun. My 9 year old son (who will normally eat anything) refused to eat it and ended up with us needing to cook an alternative meal. v
Anna Harford . 2020-04-25
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Tried to order, but can't seem to order a sausage or battered sausage without adding sauce via deliveroo app. A common mistake many takeaways make. Not all customers want sauce.
Nicole Unsworth . 2020-04-18
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Disgusting food; although probably better than the staff’s attitude and manners.
Alan Oakley . 2020-04-07
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I really like the chips from this Chip Shop.
Alistair M . 2020-02-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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989 Opinions
Terrible chips not fresh 2 nd time had this happen used from previous opening I expect dry crinkled and tasteless come on don’t be that tight you can’t afford to lose customers reheating chips
299 Opinions
It’s not bad but for the price point you can definitely get better . It’s quite normal to have soggy fish that hasn’t been drained long enough and at almost £10 a fish that is totally not needed
283 Opinions
food was never delivered evsn tho app said it was i tried to call the restaurant but was no answer
429 Opinions
Because of late delivery, an otherwise excellent meal was cold, and needed reheating which spoiled it.