Based on 429 opinions finded in 3 websites
Based on 429 opinions finded in 3 websites
Opinions
Because of late delivery, an otherwise excellent meal was cold, and needed reheating which spoiled it.
Denise . 2024-11-30
MORE AT Just Eat
No fault in food, but delivery not so good
Denise . 2024-11-15
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Food wonderful but delivery atrocious
Denise . 2024-11-08
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Very disappointed with the fish there was so much over cooked batter on it all I got was a one tablespoon of fish.
Pauline . 2024-10-30
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Absolutely love this place food is always hot and cooked to perfection I really love the batter sausage and chips curry sauce our new Friday night chippie 😃
Dee . 2024-10-25
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send me a lot of cheese but not my curry sauce
Dan . 2024-10-25
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Best fish and chip shop in chippingham since we have moved up to chippingham from London. we have had takeaways from here. Most Friday, they are really nice helpful staff and owner good choice, speedy service with a simple nice food always still hot when we get home thank you 😊
John Cross . 2024-10-25
MORE AT Google
Staff are very polite and food is the best 👍🏻
Simon Lewis . 2024-10-23
MORE AT Google
Great food, great delivery - thank you :)
Mrs . 2024-10-23
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This is second time I've ordered burger with salad,when you open the bap up there's hardly any salad very disappointing onion is diced big chunk's not sliced.one piece of cucumber and quarter of tomato and a couple of bits of lettuce.
Caroline . 2024-10-14
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A really nice fish and chip shop situated in the heart of the town. Eat in or takeaway. We ate in and had a really nice lunch. Quick, great quality and price
Andrew Foster . 2024-10-14
MORE AT Google
Excellent quality fish and chips. Nice crispy chips not soggy and oily, same with fish. Batter perfect. Even my cup of tea was spot on - just a splash of milk. Amazing.
David Shorter . 2024-10-12
MORE AT Google
THIS IS NOT THE FIRST TIME THE ORDER WAS LATE. BECAUSE THE DRIVER DID NOT KNOW WHERE HE WAS GOING THE FOOD NEEDED WARMING AGAIN. IF THE FOOD WASN'T SO GOOD I WOULD GO SOMEWHERE ELSE.
Denise . 2024-10-11
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We had a mixed review within our group. The fish and chips were delicious, although due to the distance we travelled, we did warm them in the oven however, the mixed review is the portion size. Go for the large and if you want a small portion, share if possible. The large was a good size with plenty of chips. The small was a piece cut off, so was not 'small fish' and would be better described as 'small piece'. The chips with it, although charged as a small portion were disappointing in quantity. The price was the same as with the large fish however, there was only a handful in the bag. If I had checked there I would have asked for more. They were delicious so worth trying but check you know what size you are getting when ordering.
Julie T . 2024-10-04
MORE AT TripAdvisor
Lovely food especially the fish always delivered hot and friendly courier.
Pauline . 2024-10-03
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Food was really good and nice and hot. Very pleased with the whole service.
Elaine . 2024-10-02
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A great little find! The staff are friendly and the food was really good and so was the price!
Ryan Matthews . 2024-10-02
MORE AT Google
Having always had quality food directly from Buckles, I know that it is always piping hot and the chips have a crunch to them. Using Just Eat was a mistake - The delivery took an age, so based on what I’m used to, it just wasn’t the same. I’m guessing that the food had been sat keeping warm for too long whilst waiting for a delayed delivery driver. The chips were soggy and generally the food was on the tepid side. I won’t be Just Eating again.
Tim . 2024-09-30
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Order never been delivered , marked online as delivered.
Robert . 2024-09-30
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food perfect. no drinks in the kiddies meal
Sandra . 2024-09-26
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after a bad day this was excellent
Denise . 2024-09-23
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Plenty of food. Lovely and hot, really tasty
Roger . 2024-09-20
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Another great experience. the food was superb, super crispy batter and all hot and fresh.
Michele . 2024-09-18
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ordered burger and chips, chips were oven chips deep fried. not real chip shop chips, wont be ordering from there again.
Sam . 2024-09-11
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I ordered my food told us a time it would come then was 35 mins over that time I called the restaurant who said they had sent the food and not sure why it wasn’t delivered, they had to call just eat and complain about the driver , food turned up stone cold
Taia . 2024-09-10
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I ORDERED EARLIER BUT IT NEVER ARRIVED. THE ISSUE WAS NOT WITH BUCKLES BUT WITH THE COURIER
Denise . 2024-09-06
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Poor quality food wasn’t impressed chips over cooked and my meal was completely ruined
Abigail . 2024-09-06
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Takeaway for a change. Very tasty but don't know if it's me, but chips portion appeared to be smaller than we are used to. Been regulars for many years. Always tasty.
Ian Bramwell . 2024-09-04
MORE AT Google
Good food, Great Portions, as expected with buckles😌 Lovely as always.
Taryn . 2024-08-31
MORE AT Just Eat
Best chippy in the town! Shame they don't open for longer in the day time!
Bek L . 2024-08-19
MORE AT Google
The driver rang and asked where we were checking on the map he was the wrong side of Chippenham. Perhaps a satnav would help. because of this the food needed reheating
Denise . 2024-08-02
MORE AT Just Eat
There were 7 of us there yesterday to spontaneously pick up food. It was the best fish and chips we ate during our 2 week holiday in England. The fish was tasty, the consistency was ideal - juicy on the inside and nice and crispy on the outside. The chips were also nice and crunchy and tasty. The owner was extremely accommodating, friendly, funny and clearly enjoyed talking to us Germans and was interested in us not only as customers (it was clear that we were in transit and would not be able to come back) but also as people. Keep it up!
Ingrid Wolff-Dietz . 2024-08-02
MORE AT Google
Exceptionally good. Food arrived on time, fish was piping hot, crispy batter and chips were excellent. Would definitely recommend.
Michele . 2024-07-31
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Was cold and tasted a little strange
Chelsie . 2024-07-26
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The excellent meal outweighed the fact that it was late
Denise . 2024-07-19
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Ordered cod fish in the morning and once more in the afternoon while waiting for the bus. The shop is conveniently located just opposite the Chippenhem bus station. Delicious fish. The staffs are very friendly and helpful. The lovely lady in the afternoon helped me to fill up my water bottle too. 👍🏻👍🏻👍🏻
T J . 2024-07-10
MORE AT Google
Quick delivery, good food- will definitely be ordering again
Lauren . 2024-07-09
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Took a while to assign a driver, about an hour. Friday night though, understandable. Great food as always, many thanks. Chippenham
Rich . 2024-07-05
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I have sent in a customer complaint. Delivery driver did not show at Buckles for nearly 2 hours to collect our order, so we had to pick up ourselves. Buckles owner very apologetic on your behalf and had to cook our order twice. Will not use Just Eat delivery again as it’s easier and quicker to collect the lovely food Buckles produces ourselves. A full refund is expected.
Deborah . 2024-06-29
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Food was fantastic but left slightly disappointed that drinks were forgotten with our order
Owen . 2024-06-28
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Best fish and chips we've had in a long time! and arrived hot, the chips were perfect 👌
Amy . 2024-06-27
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First said 515 ended up at 6.20
Carol . 2024-06-21
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the driver was late arriving to collect the food, and knowing this restaurant they would have cooked it at the time ordered, therefore the food was not at the standard that it normally is, it was in need of being warmed through and the fish was 'chewy,
Denise . 2024-06-07
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Missing curry sauce no mayo and no salt n vinegar but tastes good anyway
Sam . 2024-06-03
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Food quality was not good unlike the last time we ordered, hence reordering, chips were very hard
Chloe . 2024-06-01
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Earlier the better, food was delivered hot and really delicious as always.
Pauline . 2024-05-19
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Soo good, piping hot still and the batter was still crispy!! Delicious 😁
Ruth . 2024-05-17
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Very regularly frequent this fish shop. Have done for many years. Always considered it as best in area. Last 2 visits disappointed. Fish not up to usual standard. Most disappointed in table being extremely sticky despite a wipe down. Hopefully, this can be resolved as we are great fans of the restaurant and manager is great
Ian B . 2024-05-17
MORE AT TripAdvisor
beautiful food the fish was not greasy was really nice
Annabel . 2024-05-11
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No cheese burger and bacon burger came with cheese on it when didn't ask for cheese
Maria . 2024-05-08
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We were visiting my sister in law in Chippenham. So not being from the area, looked on line and saw the good reviews. Considering the price of fish and chips these days, I have never been more disappointed with the fish, chips were lovely. Fish however was three quarter batter and the fish was dry and in short supply. I do not normally write reviews, but was bitterly disappointed with tonight’s serving.
Paul Collins . 2024-05-06
MORE AT Google
Foods lush 5star and so was the driver
charmaine . 2024-04-30
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Really lovely fish..mushrooms…mushy peas …and small plain sausage for my service dog, won’t go anywhere else.
Pauline . 2024-04-25
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We popped in for birthday fish and chips after a long day at work. We got home and found the order was missing a piece of fish. We called and the team were lovely, the owner dealt with the issue immediately by personally driving over and rectifying our order. Thank you so much you went above and beyond to fix a genuine mistake
johanna paget . 2024-04-16
MORE AT Google
Food was 2 hours late. I had a call from Buckles to explain delay. This was not an issue caused by Buckles, this was an issue with Just Eat drivers. Apparently, an order placed after mine was collected and mine had to be cooked fresh at least twice before eventually a driver was assigned. Food was eventually delivered by a very nice driver and food was hot and fresh. Very good food as usual.
Michele . 2024-04-15
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Do you know what probably the best fish, saveloy, chips and curry sauce this year. A little wait but who cares when it is this good
DAVID . 2024-04-05
MORE AT Google
Chips were very obviously cheap frozen chips, tasted horrible. Mushy peas were disgusting. Surprisingly the fish was actually nice and flakey. Original delivery time was 40 minutes before delivery arrived. The worst fish and chips I’ve had in a long time
Luke . 2024-04-05
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Good food, however chips aren’t tradition chip shop chips, more like frozen oven chips and this was disappointing. Other items good though, delivery on time and food hot.
Mitchell . 2024-04-03
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the fish was overcooked and more than half was like jerky. Towards the edges, you couldn't even chew it. the center was fine but that was only a few good bites. the onion rings were good but the sausage was also overcooked.
Tiffany . 2024-03-30
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Missing items, food cold and over cooked.
Andy . 2024-03-26
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The driver was a long time getting to the restaurant, and l think that the meal had been cooked on time and was kept warm, this was unfortunate as the meals are usually much better when fresh.
Denise . 2024-03-22
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Fantastic food, ate in and had large fish n chips and was very full . Friendly helpful staff , stopping at the Best Western hotel 2 minute walk away , great choice to come here 👌
Trevor Tyler . 2024-03-15
MORE AT Google
great chips, burger bun was dry
Jonathan . 2024-03-09
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Fantastic service. I messed up and ordered collection. Called up, explained and they delivered, didn’t even want to accept a tip. Top service and great food
Sam . 2024-03-08
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Perfect came piping hot and amazing food:)
Jordan . 2024-03-06
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Buckles is so good, every time. Our go-to takeaway, never disappoints ♥️
Amy . 2024-02-28
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The driver rang to ask where we were, but he could not understand my instructions, my husband went outside and the driver was driving up and down, he would have been better getting out of the car and listening to what l said.
Denise . 2024-02-16
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Food was given to driver 50 minutes before delivered and had to call restaurant to chase it up. Food is good and shop owner lovely.
Matt . 2024-02-09
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food was cold, curry sauce was fridge cold and chips are not tasty when cold. your food has been 10/10 till now
Sandra . 2024-02-06
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don't like new cheese on chips & chips not as tasty as usual
Danielle . 2024-02-05
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Buckles what have you done! This was always my favourite takeaway. For the second time now I have dry hard chips, weird cheap cheese and a pretty below standard burger. Not sure where it's all changed but please change the cheesy chips back... I miss them!
Danielle . 2024-02-05
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I have a lovely meal gluten free battered fish chips and battered mushrooms. it was very tasty I'm very pleased with my food. portion size is really good more than enough for one person. All cooked fresh and steaming hot when deliverd. Very fast delivery nice polite man
Sarah . 2024-02-02
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Beautiful fish best mushrooms I’ve ever had crispy onion rings, would not have chips again.
Pauline . 2024-01-30
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Great food every time. Staff have always been so lovely and so pleased to finally have a fish and chips that does gluten free every day, and it tastes amazing.
Danielle Morgan-Dodd . 2024-01-20
MORE AT Google
It is some years since we went to Buckles but we fancied Fish & Chips in a place where we could eat in. After reading a couple of negative reviews on Tripadvisor we nearly gave it a miss. Thank goodness we didn't. The restaurant is lovely and clean, and the food was cooked to order. We had a large cod and chips and a haddock and chips, both with mush peas and tea. Both were piping hot and really excellent. The staff were happy and very pleasant. We would happily recommend Buckles to anyone. Great job Buckles
Keith T . 2024-01-18
MORE AT TripAdvisor
A very nice fish and chip shop with good decor and customer service from staff, decor is also pleasant and clean, there are also some good options for gluten free customers
PhatBUK . 2024-01-06
MORE AT Google
wonderful meals friendly delivery
Denise . 2024-01-05
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Food was tepid but not fault of the restaurant. It was a Friday eve and I guess the drivers were busy. Heated the food in the oven and it was alright. Just had hungry bairns to feed !
Liana . 2024-01-05
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Great food. Fish was excellent and generous portions of chips. Would definitely recommend and use again.
Colin . 2023-12-30
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This is not the first time the order was late, even after leaving the restaurant late the driver had to telephone to find us, and then after l explained where we are, he went to the wrong address. l will continue to use 'just eat' as l cannot fault Buckles, and you are the only delivery service for them unfortunately.
Denise . 2023-12-29
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The lovely meal made up for lateness
Denise . 2023-12-22
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Good food, lovely food very reasonable prices
jayne hardaker . 2023-12-15
MORE AT Google
the fish is close to inedible and the chips taste like they were cooked yesterday and then reheated. the mushrooms stink of fish so not one part was acceptable. sorry
Drew . 2023-12-13
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First time going here and had a delivery and was impressed. Fish was great and good size. Only thing against is they aren’t proper chippy chips but they were nice to be fair.
GARY . 2023-12-12
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Pie was dry and didn’t taste nice and the gravy was super watery. Fish and chips lovely as always though!
Matilda . 2023-12-08
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Food excellent delivery slightly late - 10mins
Denise . 2023-12-08
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Collection from the shop took a while and delivery time kept going back
Julie . 2023-12-08
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Perfect portion size. Fresh, hot and tasty
Julie . 2023-12-04
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Great food, not greasy at all.
Nick . 2023-11-30
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Visiting from Canada and wanted some fish and chips with curry sauce. This place fitted the bill nicely. Thank you Buckles
Neil Phillips . 2023-11-20
MORE AT Google
Beautiful freshly cooked food. The fish was huge! Beautiful ❤️
Tara . 2023-11-20
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Just the BEST! Traditional and so so tasty. Staff also really lovely, did me a little pot of vinegar for my chips 🥹 wouldn’t go anywhere else in Chippenham.
Nikki . 2023-11-20
MORE AT Google
Both chips and fish were overcooked. Hard to get the fork into the chips and the batter was over cooked. 50p extra to eat in.
Clive Flint . 2023-11-18
MORE AT Google
Great food as always, and rapid delivery with fair delivery charges.
Rachel . 2023-11-18
MORE AT Just Eat
Fresh cooked looked and tasted great would recommend ,best fish and chips in town
vivian . 2023-11-12
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Really good. Batter a little harder than regular batter but that’s because it Gluten Free so no points knocked off. Will order again.
Neil . 2023-11-10
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Always great food and being cooked to order means no soggy chips or stodgy batter. Definitely recommend ⭐⭐⭐⭐⭐
Stephanie-Jane Findlay . 2023-11-01
MORE AT Google
Food was great, hot and fresh! Let down by just eat not assigning delivery drivers
Amy . 2023-11-01
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Dropped in for a sit down fish n chips at lunchtime and was not disappointed. Tasty and cooked perfectly. Locals will know of another chippy allegedly the best in Chippenham. Not anymore that title goes to Buckles.
Peter HB . 2023-10-30
MORE AT Google
Food arrived cold was delayed 40 mins. £7.20 for a cheeseburger only had a tiny bit of salad and half a slice of cheese and no sauce. No salt and vinegar even though I asked for it. First time trying Buckles won't be ordering again
Steff . 2023-10-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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283 Opinions
food was never delivered evsn tho app said it was i tried to call the restaurant but was no answer
299 Opinions
It’s not bad but for the price point you can definitely get better . It’s quite normal to have soggy fish that hasn’t been drained long enough and at almost £10 a fish that is totally not needed
167 Opinions
381 Opinions
Waited quite some time for standard fish and chips from a fish and chip shop. Food nice once arrived