Riverside Stratford in Stratford-on-Avon

Popped into the Riverside Venue for dinner. We had the bass and slow cooked beef. Both were excellent. We've yet to have a dodgy meal at the Riverside.

A £60 fine for using the Riverside Restaurant! I paid for a parking ticket and later thought it would be nice to have a meal at the restaurant especially as my parking charge would be refunded by the restaurant, and it was. Three weeks later I get a fine for parking because I had 'overstayed'. I only overstayed to use the restaurant. If I had paid more for parking, I wouldn't have had a fine and the charge would have been refunded! It leaves a sour taste, if you pardon the pun. I'm a local businessman and I have used the restaurant for one of our corporate functions... I'm not sure I would be inclined to do that again. The carparking charge is a cynical money grab. If I charged our customers to use our car park I wouldn't have a business.

The location was picked as a central point to meet friend. Food was average and was informed that in order to claim back some expensive parking costs we had to eat!!! £3 per hour to park is quite excessive!!! ANPR camera catches you at the entrance so every minute has to be catered for!!! I was deemed to be 10 minutes over on exit camera which has resulted in a £60 fine. No way of contacting the venue, will definitely will not be returning and will certainly not recommend.

I was really excited to go out for some drinks with my friends, the big older lady at the bar was on her phone and talking to her friends on the bar while serving, i tried to help her because i had ordered a few drinks and said i can pour one into the glass from the bottle while she pours the rest, she ignored me continued to text on her phone and when i asked again she turned around and shouted at me to not raise my voice at her, what a rude, unprofessional lady.

Arrived in carpark and paid by card for parking. Went to the restaurant and order food and drinks. Amanda informed us of the free parking if we eat there. So she refunded our parking and it says this on the receipt. A month later Smart parking are trying to con us out £100 parking fine, of £60 if we pay straight away. How can this pure robbery be happening in Britain legally? DO NOT EAT THERE!

We would like to thank the riverside restaurant for putting on an excellent day/night reception for us . With a very special thankyou to Vijai and Carole who worked so hard give us a special wedding event and nothing was to much trouble for them very professional . It wouldn’t have been possible with out them .. and big compliments to the chefs Absolutely stunning meal thankyou and all other staff were so polite .. I would highly recommend to anyone for any function .. thankyou all you will see is in the future .. Steve & Tracy

Booked a meal for 2 for our 10 year wedding anniversary. What can I say food was amazing huge kudos to the chef. The staff were attentive and so lovely. Thank you for making our celebration night so memorable. We will definitely be coming back soon. Kindest regards George and Claire

Tried to go for a coffee just to check it out. But was faced with parking meter £3 /hr. with no reference to refund at bar. So turned straight round and left!

Dear fellow diners and unsuspecting souls, allow me to take you on a culinary misadventure at the Riverside Restaurant, a place where the food is as uninspired as the service, and the parting gifts include more than just a mint—it's a parking ticket! My arrival was greeted with the promise of a peaceful lunch by the water, but little did I know, I was stepping into a comedy of errors, starring a cast of barmen and waitresses who seemed to be auditioning for a role in a silent film—silent because any attempt at communication was met with puzzled looks and an impressive display of cluelessness. If confusion were an art, they'd be the Picassos of the service industry. Ordering food felt like a gamble, where the odds were not in my favour. When the dishes finally arrived, the "average" in their average meal could only be considered a compliment. It was a culinary experience so forgettable, even my taste buds are struggling to recall what they endured. But the pièce de résistance, the grand finale to my lunchtime saga, was not the dessert, oh no. It was the parking ticket that awaited me, a parting gift from the establishment, as if to say, "Thanks for visiting, now here's a souvenir you never asked for." Feeling unjustly penalised for simply patronising their establishment, I embarked on a quest to appeal this parking ticket. Armed with my bank statement as proof of my patronage, I was ready to face the dragon. But this dragon, known as Smart Parking, breathed not fire, but relentless demands for payment, threatening with the sword of debt collectors over my head. The whole ordeal has been a lesson in patience and the art of losing money in ways I never imagined. So, dear reader, if you're seeking an experience that combines the thrill of mediocre dining with the excitement of unexpected fines, Riverside Restaurant awaits you. Just remember, the real cost of your meal may extend beyond the menu prices, offering a dining experience that's truly unforgettable—for all the wrong reasons

We go there every Sunday for lunch. We know the food is and service is excellent. Won’t go anywhere else. Wonderful place to go and relax in the muddy oar bar after lunch. Great all year round. Looking forward to the Christmas menu as we know the food is Excellent.

Came to the Galley restaurant 2 weeks ago Monday with my hubby. We enjoyed the food and the service, especially from Amanda who was attentive and polite. Will definitely return.

Lovely place in a beautiful location. Visited during our stay at the nearby site. Had a few drinks in the outside area during one afternoon, really nice views but the stairs and access were a bit awkward at times, up and down with drinks. Had breakfast the following morning, food was fresh and ok, but very expensive for the quantity served. Nice place for a visit whilst in the area.

Our first visit to the Riverside restaurant and my family and I were very impressed. We ordered a Sunday lunch; the nut roast kept the veggies in the family happy, and we thought the cost was comparable with other restaurants in the area (without the setting!) Special mention to Amanda (manager) and Charlie (waiter) who were both attentive and cheerful. We will definitely be back!

Really enjoyed our evening . It was a great night especially due to the helpfulness of the manager Amanda. She was very friendly and professional. We will be back

I used to be a regular visitor here when they offered free parking to customers. However it’s now changed to paid parking with a voucher to offset against your bill. No longer worth it if the parking costs more than the casual drink and snack.

Had a great meal here once again(they never let me down),food was perfect and service exceptional,our waitress (Jane) couldn’t do enough to make us comfortable,we will be back.

Staying nearby so decided to eat dinner here. Could not fault it absolutely lovely, food hot and very tasty. Reasonably priced food and drinks.

Great Venue 🥳 My family live local. Lots going on, even with the poor weather we’ve had. Visited this weekend with family. Had a great time 💕 Special thanks to Jane, Alison and Sall in the Muddy Oar, for making our visit a great one. All very friendly, chatty and kind. Couldn’t do enough for you. See you next time very soon 😀

When dropping in for a nightcap, the staff were very accommodating and went above and beyond to track down a spirit I required. Great customer service, which can be hard to find in this day and age. Thank You

The venue is nice and the staff are friendly. The food is nice but a bit expensive for what you get. We didn’t struggle to get a table but it was a Monday evening.

We had a nice meal & some cocktails, Saii was very helpful, cheerful and professional. It was a nice evening.

Irene's lodge at Riverside View, Stratford Parks was excellent. Beautiful location, fabulous accommodation everything was there that you required. Flowers, shortbread and a bottle of wine awaiting us on our arrival. Nothing was too much trouble for Irene or John. Excellent.

Lovely barmaid called Ellie made our experience!! My 3 kids were with me and my partner and they all absolutely loved her! Will be returning just because she made us all feel so special and welcome x

Excellently presented relaxing well maintained site....bar and restaurant on site but there is a pub,shop, chinese and Indian 10 minute walk away and Stratford centre is a 20 minute walk you have to use the road as the canal doesn't have a walkway next to it...

This is a nicely located and modern building, overlooking the river Avon. After a couple of hours on the river, a visit to this bar/restaurant is ideal. Our barman was not fully awake, with errors in the drinks orders. I ordered a steak, medium rare - it arrived well done. So either there was a communication breakdown from barman to kitchen, or the chef was distracted. It was a lovely piece of meat, but unfortunately the taste was cooked out of it. Otherwise, a relaxing and pleasant visit.

A great venue for the kids to chill out at with under cover mini golf . Reasonable food and bar prices; a bottle of savignion around £15 which for Stratford is amazing !! Situated rite by the river . Plenty of shady areas and tables with brollies for summer . Great service will deffo return . Wheelchair accessible.

We dined in the Galley Kitchen Restaurant. Vijia sent us the menus for us to choose and pre-book, and nothing was too much trouble for him. He and his staff were welcoming and helpful and although we had to be dstanced according to Covid restrictions we had a marvellous evening with delicious food, well presented.Thanks Vijia and team; you were 5 star!!

We came to celebrate a 60th Birthday and Bruno looked after us all so well. We will definitely be returning!

Had a lovely meal and drinks, Hugo looked after us and was great to celebrate a 60th birthday, definitely coming back again.

Went for evening meal and said we could choose our own table outside, could not make the ordering app work so lovely lady came and helped us, she had trouble too so took our order old fashioned style food was delicious and wasn't too long in waiting for it in these difficult times. Ordered more drinks and tried to pay cash for these but card only payments which was fine by us. Understand why they need paying upfront because staff are really busy and could easily loose out on payments if customers left un noticed. Have been before and definitely will return to such a lovely place. They can take cash for tips as it is shared among all staff which is good.

We went for a Friday night dinner and drinks at one of our local riverside bars .With all the Covid regulations it’s a little harder to order food and drinks , but we were pleasantly surprised by a new member of staff called Casey ! Extremely helpful and a great addition to the staff , we were sat outside as the kids were playing in the playground so we wanted to be able to keep an eye on them . Casey sorted us out with great table service to food and drinks and helped with dietary requirements. Highly recommend the Pornstar Martini’s , thank you Casey for the great customer service .

Poor food. Poor service. First visit was a few years ago. Won’t be back after the latest visit. Pay and tip upfront. Get poor service and poor food. Manager isn’t there to give a refund. You’re better off going elsewhere.

Nice restaurant. Had the hunters chicken it was very good. The rest of the family enjoyed there meals as well

We went for lunch with family and I can honestly say it was fantastic from start to finish, staff were friendly, helpful and attentive, food was absolutely amazing, brother in law said it was probably the best steak he’s had, husband had steak and ale pie which he said was one of the best, and everyone else’s food was outstanding, beautifully presented, no long wait and very good value for money, 6 people mains and drinks £100. Could not fault a thing and the location is stunning, a proper hidden gem for Stratford and we will defiantly be going again! If I could give more than 5 stars I would!!! Amazing 10 out of 10

The location of this restaurant is lovely overlooking the River Avon, and sitting on the balcony in the sunshine was great. A handy location when staying on the site. Downloading / ordering / paying by the app was a faff. The food took about 10 mins to arrive afterwards, all tasty enough, nothing fancy. Staff maybe could do with being a little more cheerful.

We were staying at the park and looked forward to going over on Bank holiday Monday for a meal with friends, to be told at 7.45ish that they had run out of food so nothing availible. The intention was to spend the evening there, meal, wine etc, but stayed for one drink and wandered back to our caravans for cheese and biscuits ( which luckily we had ) we are shocked this is allowed to happen and then put us off going any other night of our stay!

Having arrived early evening yesterday we planned to go for a meal and drink , when we arrived there was a wedding party outside but we felt fine having found a seat and using the outside bar for a drink. Possibly the wedding bar so not sure if it will be there again. We then went to the main bar and were told which table to use, then asked to order from the table using the code etc. We struggled to install the app as the reception is rubbish up there and asking a member of staff for help she just said the reception is rubbish and left us. We asked another member of staff and again although he helped slightly he did not keep a check. We gave up and left.

We were visiting the area for our first girls trip away in over 2 years. We are so glad we chose to dine here. The location and views are amazing, the food of high quality and the staff are all very helpful and friendly.Special mention to Dal who was so welcoming and really helped us with all our questions!! I won't hesitate to visit again when we are in the area.

Great meal and very good value. Very friendly and efficient staff. Can't fault it. We will definitely be returning. Good Covid measures in place.

I came with a group of friends for drinks/snacks. Food quality was amazing, drinks were lovely and reasonably priced and the service was excellent, however as we were waiting for a table the french manager turned us away twice before finally giving us a table when we could see there were plenty free, his people skills were a big no but the other staff working made the experience for us. Thank you we will be coming back!

Good atmosphere, clean and well spaced under current circumstances. Very pleasant helpful staff. Gorgeous food.

We only went for a drink as staying on the adjoining site but the building itself is worth visiting on the rivers edge. Super modern looking but fits into the landscape.

un hermoso complejo de restaurantes ultramoderno en el borde del río Avon ubicado entre campos el restaurante En el primer piso comimos afuera en el balcón con vista al río fue encantadoréramos 6 personas y todos encontramos la comida excelenteel servicio fue excelente, no pudieron hacer más por nosotrosestá a 1 milla del centro de la ciudad con mucho estacionamientoun verdadero descubrimiento

Había reservado el almuerzo con la familia como parte de una reunión / celebración de fin de semana. El personal no podría haber sido más servicial o amable. Excelente ubicación y un poco de arquitectura moderna realmente interesante. La comida era perfecta para el almuerzo para todos nosotros, ¡aunque nuestras edades oscilaban entre los 5 y los 70 años! !

Reservamos una comida familiar y nos apetecía un lugar nuevo, vivimos localmente, por lo que no nos quedamos en el lugar. Nos recibieron con una sonrisa (¡debajo de la máscara!) El menú es bastante limitado debido a la situación actual, pero el servicio fue bueno, la comida estaba muy bien presentada, sabía bien y todos disfrutaron. Me gustaría probar el restaurante adecuado con menú completo cuando las cosas vuelvan a la normalidad y tal vez en un día soleado. ! : -)Recomendaría : - )

I'd like to put a good review as it's my local holiday home but the service was shocking shut at 10:20 could not get a drink after crap service

Es bastante complicado ser objetivo en estos tiempos extraños. Nos quedamos en el campamento adyacente, así que este es nuestro local durante la próxima semana. Hay muchas opciones en el servicio de menú que tiene aproximadamente la misma velocidad que en cualquier otro lugar, las regulaciones de Covid son lo suficientemente fáciles de administrar, simplemente aparecimos a las 6 y nos sentamos afuera en el balcón. Cena para 2 y 2 bebidas para 30 bastante bien estará encantado de volver a visitar.

Menú limitado cuando quitas los platos compartidos que no se pueden servir a uno y los artículos no están disponibles.La comida es de buena calidad pero cara para cualquiera que se quede en el parque y quiera un almuerzo ligero. No había ambiente cuando fuimos, ¡solo personas en sus teléfonos móviles! Probablemente no lo vuelva a usar. Todo el complejo solía tener un mejor menú y ser más acogedor. Decepcionante.

Great staff, superb location and a lovely ambiance. We had two of the pizzas for lunch and they were great. Super place - shame we didn't know about it until recently, thought it was on the other side of the river.

We booked here for my parents wedding anniversary. There was a selected menu on. This was on a piece of paper, which had meals crossed off, it wasn't even a proper menu. Not impressed at all, I will not be going back.

Another visit to Riverside with our daughter and her friend this weekend and had a fantastic time. Friday night for drinks and Saturday night to eat out simple at the ‘Muddy Oar’ bar. We had chicken & ribs sharing platter, ham & pineapple and margherita pizza’s, garlic pizza bread and cheesy chips side. The food was tasty, served hot and fresh, generous and cooked to perfection and enjoyed by us all. Sunday morning coffee on the balcony whilst our daughter and friend went paddle boarding on the river, and back again on the evening for cocktails to finish a brilliant weekend. The atmosphere at all times was friendly and relaxed. The staff here are all excellent, welcoming and friendly, working hard to ensure everyone is looked after and left feeling happy. The cocktails are a bit of a treat rather than the norm but worth it. We had Mojito’s and Strawberry Dacquiri’s and they were fantastic. What a amazing venue and location with brilliant staff. We love it here and would recommend it for family or friend get togethers. Thank you.

We have just returned home after a visit to the Riverside. I had suggested it as a lovely venue to have a family meal to celebrate my step daughters birthday. I had been a couple of times previously with friends and really enjoyed it. When we arrived at 5 pm we were presented with a very limited menu but we all found something suitable and decided that we would have a main course and desert. main courses were nicely presented and tasty we were asked if we wanted to see the desert menu which we said we did, the waitress then came back and said the only deserts they had were brownie or ice cream. We had all been looking forward to the advertised deserts none of which were available even the ice creams available were vanilla chocolate or strawberry- boring.We were all so disappointed and our celebration fell flatIt appears that the restaurant is closing after today and only opening at weekends. When I made the staff aware that we felt very let down the manager explained that they were closing and there was nothing he could do. If they have such a limited supply of food then perhaps they should not be taking bookings or at least explain when customers book that it is so limited. The manager did eventually discount our bill but this did not make up for a very disappointing visit. I have since found out that they will be serving food in the bar, presumably that dosnt include a desert or they would have been able to offer us more choice.

As a local I have wondered what this venue is like as I often see it when passing - it is an impressive building and amazingly located next to the river. My children and I met friends for a lunch time pizza, we were fortunate enough that the weather was warm enough to sit on the balcony, therefore the environment is pleasant. The food was acceptable for a lunchtime bite. If you are looking for warm service - we didn't really feel that, it felt a little like things were a bit too much trouble - but this wasn't a common theme with all staff, maybe just an off day! Pitch and putt clubs are available for £2 at the bar, pitch and putt is outside but under the building - good for a drizzly day too. You can also catch the water taxi next to the restaurant which takes you in to town £2 for adults and £1 for children each way, the boat drivers are very helpful and it avoids the busy summer traffic in town. Overall the restaurant experience was average but because of it's location, grounds, balcony with view, water taxi, pitch and putt (and boat hire from grounds too) it's worth a visit especially if you have children with you.

We recently celebrated our Ruby Wedding at the Riverside. When booking Brian and Sophie were very helpful and made the whole process easy.Our only concern from the time of booking to the actual event was the lift for the disabled access. We were assured that it would be working by the time of the party.On the night of the party our guest arrived and the lift was still out of order. She had the indignity of being carried up the two flights of stairs by two security people which in itself is not exactly safe.The event went very well and the staff were great. Food went down well and the resident DJ was excellent.All in all a very good night but marked down for the lift.

What a fantastic, gorgeous venue! We have just had our evening wedding reception here. I could not of asked for more from Sophie and her team, nothing was too much. Everyone had a brilliant night, and I have received lots a compliments for picking such a picturess setting from our guests. Thank you so much

The location of Riverside is just fantastic and the building is amazing. We use Riverside on a very regular basis and find it to always be consistent. We've eaten from the bar menu but not from the restaurant - the food is perfectly good with a decent menu.

It would have been lovely to actually go inside Riverside, but instead, we parked (on a very wet day) and attempted to go inside only to be met by two flights of metal stairs. As a lady with mobility problems by disappointment lessened when we spotted the lift for disabled guests. ‘Great’ thought I, until we spotted the ‘apologies but the lift is out of order’ sign taped to the lift door! It is ridiculous that a place that has obviously spent so much on its completion and marketing cares not a jot for any potential disabled customer!! It deserves less than 1 star!

The was room was great - bright and airy on a warm day with the balcony doors open. The food was amazing and the two girls who were serving us drinks were lovely.

I booked my husband a surprise 50th birthday party and everything went off with a bang! The staff were amazing and very helpful on the night, the food was delicious and the function room was fantastic. Sophie and the whole team were brilliant and can’t thank them enough. Everyone really enjoyed themselves and all said how great the night was. I would highly recommend to anyone.

Beautiful venue with amazing views over the river. Staff were extremely helpful and everything ran smoothly on the night.

Otra visita a Riverside con nuestra hija y su amiga este fin de semana y la pasamos de maravilla. El viernes por la noche para tomar una copa y el sábado por la noche para comer fuera en el bar "Muddy Oar". Teníamos pollo y costillas compartiendo plato, jamón y piña y pizza de margherita, pan de ajo y papas fritas con queso. La comida era deliciosa, servida caliente y fresca, generosa y cocinada a la perfección y disfrutada por todos nosotros. El domingo por la mañana, café en el balcón, mientras que nuestra hija y mi amiga fueron a remar a bordo del río, y de vuelta en la noche para tomar un cóctel y terminar un fin de semana brillante. El ambiente en todo momento fue amigable y relajado. Todos los empleados son excelentes, acogedores y amables, trabajan arduamente para garantizar que todos estén atendidos y se sientan felices. Los cócteles son un poco un placer en lugar de la norma, pero vale la pena. Teníamos Mojito's y Strawberry Dacquiri's y fueron fantásticos. Qué increíble lugar y ubicación con un personal genial. Nos encanta aquí y lo recomendaría para reuniones familiares o de amigos. Gracias.

Over priced poor food staff were very Good and the beer was off good quality but expensive would not go back

Desde el principio hasta el final, el equipo de The Riverside no pudo haber sido más servicial y atento. Nada era un problema. Todo transcurrió sin problemas y todos pasaron una muy buena noche celebrando un cumpleaños muy especial. No dudaría en recomendar Riverside Stratford, estoy seguro de que volveremos. Mención especial a Sophie, Carol y Lucie, ¡fueron estrellas absolutas! ! Muchas gracias.

Reservamos la cena para dos, la noche era encantadora y la comida era estupenda. El único inconveniente fue que pedimos los menús de postres, pero nos gustaría tomar un descanso. La camarera los trajo y eso estuvo bien. A los 2 minutos, un tipo (probablemente el gerente) nos preguntó si queríamos postres, dijimos que sí, pero primero nos gustaría un descanso si está bien. Pasaron otros 5 minutos y un tercer camarero vino a pedir postres, dijimos lo mismo otra vez, y él asintió y dijo que estaba bien. Después de otros 10 minutos, el gerente vino de nuevo para preguntar si nos gustaría algo más, así que dijimos que sí, nos gustaría pedir 2 Creme br l e's (ya que estaban claramente interesados en obtener nuestro pedido) Sin embargo, el caballero entonces Nos dijeron que la cocina estaba cerrada y que no podíamos comer postres. No podríamos decir si estaba bromeando o no. (Resulta que no.) Es una pena que estuviéramos teniendo una agradable velada pero que nos molestaran 3 personas diferentes que pedían una orden de postres, pero nadie dijo que la cocina se estaba cerrando, ni ninguna información en el sitio web que pudiera

This venue has improved 100%! We have a lodge on Avonpark and this is our 6th season. Initially we were full of praise for the food at Riverside venue. However the standards slipped and we stopped using it. However we've just had the most amazing meal! Well done Riverside. This is more like it. Our entire experience was made all the more special by Laszlo who was attentive and professional and Belen who was just lovely! Thank you so much.

We decided to come to this restaurant whilst staying in Stratford for the weekend. The restaurant was very clean and had a nice vibe. Although the menu seemed limited, the seared tuna steak was lovely as were the cod and chips. Our waitress was extremely lovely as were all of the servers.

We had a fabulous evening at the Riverside, the staff especially Carol, Jonathon and the team made us very welcome, the food and drinks were fantastic and very affordable. They accommodated all our special requests being a 50th birthday. We will be back, thanks again the Arnold family.

This is our third visit and by far the best to date

Beautiful, lovely place with beautiful views. We had a 2 course meal and there were 4 of us. No one was disappointed as the food was excellently presented and was cooked to perfection. The bill was very reasonable and I would definitely eat here again and also recommend to people. There are stairs up to the restaurant but I believe there is also a lift.

Arrived after a few years of abstence. Went into town after having a few drinks here that are clearly overpriced. Left town to come back as heard there was a band on.....wish we’d never...waste of taxi fare and the group weren’t even worthy of a gig. Overpriced food and drink however food is nice if you want to pay it. Not family focused money wise I’d say

Organicé una fiesta en Riverside el sábado 13 de abril y desde el momento en que reservé el lugar hasta el domingo, el servicio fue impecable. Nos trataron con una cortesía increíble y el personal no podría haber sido más servicial. El lugar en sí (The Hawthorn Suite) es impresionante! ! ! Todos mis invitados comentaron. . . . Una verdadera joya escondida! Después de aclarar, disfrutamos de un increíble almuerzo de domingo, fue realmente excelente y, de nuevo, el personal fue fabuloso. Bien hecho Riverside y gracias, no puedo recomendar lo suficiente.

Me, my wife and daughters (and our friends) have visited Riverside Restaurant fairly regularly over the last few years. This venue is always a great place to visit. We visited tonight with friends for the first time this year and were definitely not disappointed. The bar tonight was not available, but this is due to Riverside investing in a full refurb which we cannot wait to see and experience first hand. The images of the new bar look amazing!! We were welcomed into the restaurant by Carol and Bruno who (like all staff) were welcoming, friendly and eager to help make our visit a nice one. We all had drinks before dinner, then were sat to our table without a wait. Ordering from the new menu, I had calamari starter and the steak main course. The food was delivered at a perfect pace, hot, and spot on. I have eaten plenty of nice steak, and this steak has to be the best steak I have ever been served, cooked perfectly (medium) and tasting amazing with a lovely salad and chunky chips, simply superb. The atmosphere was great, being relaxed, welcoming and friendly. The staff are a credit to Riverside. We all thoroughly enjoyed our meals and visit here and look forward to visiting again. Thank you for a really great night. I would highly recommend Riverside.

Recently held a Funeral Wake at the Riverside and was treated with such care and compassion both before during and after the event. Sophie Oldrey was our organiser. She was superb and in fact could not do enough. The food was excellent plenty of staff - albeit the drinks a little pricey! Venue set on the banks of the river Avon and all views were spectacular. wheelchair access with a lift to al floors

Lovely venue, but the staff let the place down. Very rude and unfriendly service, on arrival we were told to sit and wait to be served for drinks, this took 20 minutes before a member of staff came over. They eventually took our orders, the food was lovely but the staff were very unfriendly and need to be taught some basis skills in being welcoming.

This is a delightful riverside walk in any season. Taking bit easy you can walk up one side of the river and cross over on one of the bridges and walk back. We begin outside the theatre and crossed over the bridge and walked along the river edge. Clean easy paths suitable for wheel chairs or pushchairs. Trees are mature and the wildlife including ducks on the river lovely to see. There are boat trips, cafe’s and ice-cream if you’d like it. We crossed over about a mile along and came back on the other side visiting Holy Trinity church which is beautiful architecture and has a small gift shop inside. The stain glass windows are very beautiful. Finishing our walk we visited the theatre for a brief look round. There is a cafe on the top floor which we didn’t have time to visit. Stratford provides a lovely day out with shopping including a fun local market, walks, restaurants and the park and ride makes it so easy. Only £1 to park and the bus return fare £1.50. Enjoy.

Vinimos para una comida familiar, fue una experiencia realmente agradable.

Lovely family friendly restaurant. Great menu for adults and children. Food served promptly and piping hot. Would definitely recommend 👍

Really lovely place to come, beautiful views and good food for affordable prices. I went with my girlfriend who is very sexy, so she added to the views.

Excellent friendly staff and service, with great food and large portions. Anybody passing, or in the area should indulge in the food and scenery from the restaurant windows

Lovely, unusual - in a positive way - venue, reached through a large static caravan park, which was a little disconcerting and confusing at first. Lunch provided was lovely and different from the usual sandwiches at work events. Hot drinks topped up regularly as well.

Fabulous location, loved our stay due to surrounding area. Food in restaurant very average. Most of our party had a Sunday lunch which tasted like a findus microwave meal.

This restaurant is good in every respect ,fantastic building, But beware the Bar next door in the same building .You have to cut your way through the smoke and wade through fag butts to get to the door then once inside you are confronted with every size and type of Telly ever made showing three different sports at the same time . Most Normal People had retreated to The restaurant for a drink .

Modern architectural place.Log cabin type building standing on stilts,

On the 9 th September my family visited, 25 of us in total. Had a Sunday roast all together at Riverside which I have to say was fantastic. The building was fab, environment warm and friendly, staff were great and everything went to plan. The children’s food was brought out first, always a must, with the rest of the meals arriving virtually at the same time and all the pre-orders were right. No hiccups, everyone was delighted and we all had a relaxing enjoyable family meal together. I would recommend eating Sunday lunch at Riverside anytime and will certainly be visiting again

Called here for a late lunch before checking in to a local guesthouse. Its a lovely building with views overlooking the River Avon. Had a drink on the balcony outside the bar and then decided to go in the restaurant for lunch. The restaurant is lovely also with fabulous views over the river. The staff were friendly and helpful. We chose to have a Ploughmans Sharing Platter and it was delicious, other peoples meals looked equally good. Fab place, fab location.

Fabulous building, held so much promise but didn't deliver really. Admitted there was a wedding on during the evening we visited but the menu was limited and of quite poor quality and choice. There wasn't anything bad about it but it was just very ordinary for the price really. Chips, pizza and burgers. Microwaved curry. I had hoped the pizza may have been something other than a thing dragged out of the freezer and heated through, but no. The staff were accommodating, polite and cheerful. So in summary would we return? probably not, would we recommend it to someone - No. However if you like ordinary deep-fried and microwave pub style grub in a lovely setting go for it.

Me, my wife and daughters visit Riverside fairly regularly. The venue is lovely, overlooking the river Avon with a drink pre- dinner is a lovely start to the evening. The staff are friendly and welcoming and the atmosphere nice and relaxed. The food is really good - our last meal in restaurant was salt & pepper squid with lemon mayo to start, and steak for main. The food was delicious and served at the right pace. Love having a meal here and would recommend it, but would advise to book ahead. Thank you.

Where to start?? Booked a table for 7 turns out she booked a table for 4, but this was resolved with no problem. We arrived and had to ask 15 minutes after being seated for drinks which sat on the bar side for 5 minutes before being delivered to our table, we ordered food and we ordered soup for starter we was told that tomato was soup of the day, but we was confused when white onion soup had arrived, we got the soup complimentary. For the main meal the steak was over cooked and was cold as well as the onion rings were cold and the chips were frozen chips which had been fried and they were really dry. We order rump steak and for given a different meal which was steak and ribs which is a smaller steak we told the useless waitress who had no customer service at all, and she took the meal away and got rid of the ribs, so I had half of steak and chips, this was then replaced with the original steak I had ordered which was nice it’s just a shame it came after all my family members had finished their meals. Also I asked for fries with my chicken burger which came with chips instead. This wasn’t the end of our bad experience we then went to pay and we was overcharged, we had to pay 9% service charge which was refunded after we payed because the service was awful. Then when I checked the receipt we was charged £180 instead of £52 because “she clicked the wrong button” even tho it said £52 on the card machine, this was refunded by the manager but will take 4 days to refund, all staff in restaurant this evening were atrocious. However the upside to our evening was Ashley who was a bar member in the other bar, he was very apologetic about our bad experience in the restaurant, he had obviously experience in customer service, maybe Ashley should become the manager in the restaurant, thanks again Ashley. This visit was a shame because we had visited riverside for years and this is the first time we have felt disappointed, the building is very modern and clean with a lovely view, but the staff need sorting out, and for that reason it is highly likely we will return.

Went there with party of 7 first food out after waiting ages to be attended to was wrong the rest of food come out my partners meal was wrong then took away returned cold.then took back and returned and she had to eat it alone when we had all finished eating then when bills come totally wrong and 9% service charge added for terrible service.one in our party got charged £182 for £52 meal and they were not very for apologetic for mistake .lots of other people complaining never again

Changes to this lovely caravan site has meant that the restuarant is now separate from the bar.

Visited here yesterday at tea time for dinner

We were staying at Riverside Caravan Park on Tuesday 31st July so we thought we would have a meal to celebrate our anniversary at the Riverside Restaurant which is on site. We were warned by others on the site to avoid the place because the food and service was poor, but we thought we’d give it the benefit of the doubt. We had a table on the balcony overlooking the river which was very nice, but that’s where it ends. Forty minutes later and nobody had come to take our order and it felt as if we were invisible. I asked the waiter when would someone be coming to take our order, to which he replied that he didn’t know because the orders in the kitchen were backed up and that they were not taking any more orders until the tickets had cleared! Unbelievable and this was only a Tuesday night! Why give us a table in the first place if that was the case. Not knowing when we would be served we got up and left. The staff could see us leaving but nobody bothered to say anything as no doubt we were doing them a favour. Walking back to the park we spoke with a local who said that if we wanted a nice meal, walk out of the site and turn left on the Tiddington Road and after about 400 metres we would come to the Crown Pub. Within five minutes of arriving there we had a table, drinks and they had taken our order. Service and food was excellent. As for the Riverside Restaurant, never again!

We had our wedding here a few weeks ago and the customer service from the moment we booked with Sophie to our wedding day has been second to none. Sophie makes the wedding planning from the reception point of view very easy. The staff were brilliant on the day and all the staff looking after us were excellent. Nothing was too much trouble. Despite being a very busy day for them, this had NO impact on the level of service we received on our special day. The service and food was faultless and we had lots of compliments on both of these. Overall, a beautiful setting for a wedding with excellent service and food. Thank you!

Visited for an anniversary meal, 2 adults and 2 teenagers.

Waited half an hour to be served. Ordered squid, seasonal salad and a pizza. Pizza looked like it came staight out of a packet from Aldi and didn't even match the desciption on th menu, the salad consisted of lettuce leaves and a few croutons. The Squid was acceptable. The bottle of wine was good but very expensive for a cheap bottle of plonk. All this for £50 and they had the audacity to charge 9% service charge. WILL NOT BE GOING BACK! ABSOLUTE CRAP!

We come here all the time (as we have a caravan) and the service in the main ‘restaurant’ is questionable at the best of times!!

Food over priced and poor quality. Waiting 20 minutes to be served at the bar, the restaurant bar was empty and 3 staff stood there with nothing to do! Hot night, no ice, soft drinks not in the fridge. Function room was cash only bar. Lift only worked intermittently.

We hadn’t booked a table for 5 adults and a toddler but went on the off chance and were promptly shown to a table. Drinks orders and service was of a timely manner and all were perfect serve.

We have just recovered from a fantastic time celebrating the marriage of our daughter at the Riverside. From the pre event organisation from Sarah through to the impeccable service on the day by Chris and his team, they made the day go without a hitch. The waiting team in particular were very attentive and engaging and we received great comments from our guests about the food especially the canapes and the Beef.

We were staying at the riverside campsite and booked a table in advance for the Saturday night. The service was dreadful, there were not enough staff waiting the tables, no one came to check our food was ok or if we wanted drinks or desserts although the children's menu was a two course deal. We had to ask for their desserts and after waiting 20 mins we asked again. Finally these came. We asked for the bill which included a 9% discretionary service charge. I went to pay the bill and explained that we were not paying this charge as we were not offered more drinks or desserts, we were told a manager was the only person able to remove this from the bill, unfortunately the manager was 'missing' and no where to be found! I 40 mins later the manager came and there no apology or acknowledgment of our dissatisfaction, it took another 5 mins for them to find the card machine so we could pay.