Rians Restaurant in Enfield

Avoid this place if you are looking for a decent place to eat or have a birthday!! We decided to have my mum’s 60th birthday celebrations here and were unfortunately met with unprofessional staff, average food and incredibly poorly managed service. Upon entering we were met with hostility when we asked where we could place a balloon arch when all we wanted was the ‘manager’s’ opinion on where she thinks would be a suitable set up for balloons. She answered ‘I told your mother not to touch the flower walls’. Strange considering I was by a window.. As the evening went on we had noticed that although the venue was supposedly fully hired there were groups of men in the outside smoking area when we asked (kindly) if they would remain there again, we were met with hostility from the ‘manager’ explaining that the hire is only for inside and it wasn’t 7pm yet- 7pm came and went and the men did not move until around 8:15pm. The food; once the food arrived we soon realised that the starters were bang average but the mains were freezer meat banged on a grill. £35 pp for freezer food served with freezer chips & salad. No rice, pitta bread or anything that requires a proper chef. For this price please save your money & attend a reputable restaurant with good food. NO ONE finished their food and for a group of foodies that we are- that is saying ALOT. Throughout the night we noticed that there was one waitress the entire night, we had to ask multiple times for the air con to be switched on and the prices of the drinks were central London prices all the whilst situated in Palmers Green. One of our family members is pescatarian and when she asked for a fish meal instead of the mixed meat they told her there would be an additional surcharge which was not mentioned earlier although this was enquired upon booking. Perhaps they didn’t have any fish in the freezer lol Now the end of the night arrives and I am informed that the ‘manager’ shouted at the children for damaging the flower wall. I approached her calmly and asked her if she had done this and she said yes and apologised. I advised her a better approach would be to inform the adults and not shout at children. We do not recommend this restaurant as a family friendly place or for people who have special dietary requirements. We then were charged £180 for the damage of some £1 eBay flowers. Fact of the matter is it’s an impractical concept which looks pretty and really is the only nice thing about this place. Finally the worst part of the night… payment. Making it clear here that the entire party were ready to pay and as it is 2024, mostly by card. I don’t think they were prepared for the situation and had a cash preference (clearly to avoid taxes). This escalated quickly where the manager told a member of a family that he was ‘not a man’ insinuating him not handling a cash payment bill is not manly behaviour?!!! They are responding to family and friends on their reviews saying we did not want to pay, this is far from the truth- everyone was ready but what you clearly aren’t ready for is your tax bill. Don’t run a business if you can’t handle your finances, your mouth or if you can’t cook. AVOID at all costs, especially if you are looking for a pleasant experience because you will NOT find that here.

Terrible service! Rudest staff I have ever encountered with dirty fingernails .. yuk! I dread to think what the kitchen is like. Highly recommend to find an alternative restaurant especially if you are a family as they are very unkind to kids!

I had a lovely evening here with my boyfriend,the waitress was very welcoming and friendly,the food was amazing and the portions were huge ! ... the prawns were delicious and the salad was fresh and well dressed... it had great ambiance playing Albanian music and was beautifully decorated with flowers,making it a very romantic location to spend with a loved one ! We would definitely recommend and will be going back. Thank you Rians for your amazing hospitality.

Booked this resturant after visiting and had a lovely conversation with the very helpful owner Greta, for my daughters 15th birthday. The premises are decorated to our liking. Decent size to hold a party as the management are licensed till 3am. This is Greek resturant, which we decided to try out for the first time. Situated amongest other Greek resturants in North London. 100 applaud Arian (Owner) whom cooked and looked after my family and I on the day. Starters was superb, the various platters of meats and chicken cooked well, however, for me the pork was alittle tasteless. Everything else was great! We were given the opportunity to play our own music and dance, which was fun. Overall, I would visit again. The owners are supportive, friendly and make you feel comfortable.