Based on 1.299 opinions finded in 1 websites
Based on 1.299 opinions finded in 1 websites
Nº 73 in 603 in New Forest
Opinions
Rhinefield House is in a great location, very close to a lot of the walking/cycling paths. The staff are extremely helpful and the room staff work very hard to keep the main areas clean. The food is decent and they have vegan options as well. However, I will probably not return. The hotel portion is very dated -- at least 20 years old and needs an upgrade. Our room did not have a smart TV so we couldn't watch Netflix or Amazon. The staff said "some" of the rooms have a smart TV. The window only opens a crack (there's a child lock on it) and the room was very stuffy and stale. The bathroom has no vent either making it damp and gross. The room itself was very much like a Holiday Inn room in Orlando and the walls are thin. The Wi-Fi worked well. Final thought process is, if you're going to spend 1500 for four days there are better options (The Pig, for example.) Thank you to the staff for looking after us. They are the best part of this hotel.
Diana . 2024-10-25
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Lovely hotel and venue. Forests are beautiful. The vegetarian options for food aren't very good, though. Wouldn't recommend eating here if you are veggie/vegan.
Georgia Peeler . 2024-10-25
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Celebrated our anniversary here and it did not disappoint! My husband and I had a wonderful time. The food was delectable, cosy ambience, nice view and superb service. You truly are the jewel in the forest! Honestly, you are the best!
Mari Mojeno . 2024-10-25
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Afternoon tea for my daughter's birthday, lovely service, friendly helpful staff and beautiful venue. Food on the whole very good. Would recommend and visit again. Thank you 😊
Kay Millward . 2024-09-28
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We very much enjoyed Rhinefield. Food and team where great and exceeded our expectations. Star off due to noisey kids in the spa!
Jim Payen . 2024-09-27
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We had afternoon tea to celebrate a birthday on 22/09/2024. Unfortunately we were let down by a few elements, Mainly poor service. We felt like we had been forgotten about a few times and twice we got up from the table and went to the waiter station outside the room to ask for something. We had to request to order some tea!!! The food was mostly good but for the price we expected better, two different batches of lemon tarts were served to our table, one perfect and the other scrambled eggs (overcooked and lumpy) I showed this to the restaurant manager who came back and said the chef had to make more and changed them to a lemon curd tart (not true) and the savory course was under seasoned, rest of the food was pretty good. For afternoon Tea for 5 people at over £300 we expected better.
Quality Chops . 2024-09-24
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Excellent break the staff were so nice nothing was too much trouble we were treated so well thank-you Rhinefield.
john stroud . 2024-09-17
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A really pleasant stay! The grounds of this venue are spectacular with deer and wildlife around every corner. Our room itself was big with a very comfy bed. The bathroom was slightly dated but lovely and clean none the less. We had room service for dinner in our room which we were pleasantly surprised by. The staff were all really friendly and accommodating. The Hand Picked Group just seem to knock it out of the park when it comes to offering a relaxing and reliably pleasant experiencing at their hotels.
Lydia Armstrong . 2024-09-16
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Very nice and clean rooms, a very nice and orderly service, you can even feed their fish in the pool
Mr_PC-SCO19 . 2024-08-30
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Great country hotel, was there shooting a wedding, great hotel for a country wedding
NEIL CHURCHER . 2024-07-30
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A perfect place to rest and enjoy. Staff are outstanding. Friendly service and the food is out of this world. I highly recommend this place
Mary Elms . 2024-07-30
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Lovely food. Definatly recomend the ham hock terrine very tasty indeed. Service was brilliant. Lots of uncleared tables around but their focus was on the customers they had in so can't fault that really. Perfect location. Great facilities. Stunning views if yoyr looking for a true new forest hotel.
harriet frampton . 2024-07-27
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One of the best hotel experiences my wife and I have ever had. Superb
Marius Frank . 2024-07-26
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Attended a wedding and reception. Great location, attentive service, great indoor and outside space. Wonderful food and very chilled setting.
Donna Stevens . 2024-06-28
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Have left reviews for here and I love keep coming back. Great place to unwind and great food Nd fantastic staff
Stephen Smith . 2024-06-27
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This is a lovely place to visit and have high tea or a main meal. It's a little bit expensive but worth it, the grounds are lovely to walk around and also the giant redwood trees and a lovely sight to see. I would really recommend Rhine field house and the staff are friendly, polite and they look after your needs.
stephen smith . 2024-06-26
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Beautiful hotel in amazig grounds and location for lunch and afternoon tea after a walk looking at the Giant Redwoods that form an ornamental drive to the house. Delicious and very reasonably priced food for a luxury hotel. The staff were super efficient and friendly, with a perfect level of attentiveness. The interiors are original and stunning, especially the Alhambra room.
Phil J . 2024-05-30
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Just a beautiful place food was amazing and the staff were very attentitive it was my birthday and even dressed my room.
Tessa Robbins . 2024-05-27
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Fabulous. Only lost a star on the rooms as they suffer as nearly all hotel bedrooms, with no natural breeze. That's being extremely fussy. Very comfortable and quite room. Dog friendly inside and out. Effortless walking from the room and around the property. I'd like to give SIX stars for service. ALL staff very good natured and friendly, while being professional. Hence super relaxed for us, while they worked super hard, making it look easy. Great food. Stupendous choice. Magnificent venue. Worth repeating... wonderful staff. :)
Simon Tye . 2024-05-27
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Wonderful afternoon spent in the glorious gardens with very tasty food. We're already planning a return visit.
jenny williams . 2024-05-25
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Attended as a wedding guest and I can’t fault the location and venue, so beautiful. I do however feel this venue fell well below the mark when catering for those who don’t drink alcohol. My friends paid £150 per head for guests, which included drinks on the lawn and with the meals. I was pregnant at the time and while my friends got to sip champagne, have gin and tonics and a wide selection of beers… I got orange juice, I was told that was the only option but I could purchase other soft drinks from the bar. When seated they had a nice selection of wine… I was initially told there was nothing for me but water and then eventually got a pitcher of children’s squash when I pushed the pregnant card. I cannot fathom how such a prestigious venue can get it so wrong, why on earth don’t you have a selection of adult none alcoholic drinks included within the wedding package, to think my friend paid £150 for me to drink a glass of orange juice and some squash… disappointing. Especially I may add when there was so much excess wine it was behind the bar for free for most of the evening. For the pregnant ladies, the designated drivers, the recovering alcoholics and those who just don’t want to drink… do better.
Harriet Bowen . 2024-05-25
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Looking for a suitable backdrop to propose to my partner whilst on a break with friends in the area, my local friend recommended this hotel where his sister was married. I contacted them and, whilst they usually make arrangements primarily for guests, they were very willing to host us for an anniversary celebration where I could propose. They tailored a unique deal towards my needs, wants, and budget, and when we arrived we were waited on and attended to beyond my expectations. We had a spa treatment for an hour after wandering the grounds and exploring, and the full body massages were fantastic. Much better than our previous experiences elsewhere. We had the “Alhambra” 1-1 private dining room booked and it was atmospheric, they scattered petals and had flowers arranged for us and it was fantastic. And I think reasonably priced considering the extravagance! Not sure what else I can write but thank you! And that I strongly recommend this hotel for that something special.
James Robert Dylan . 2024-05-24
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Having previously enjoyed an excellent stay at Rhinefield House, we popped in for mid-morning coffee whilst out walking. The drinks were great and the service excellent. Faultless.
David Stoddart . 2024-05-01
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Went to the conservatory restaurant and it was excellent. Really good service and food was great. I had the lamb shank and my Nan had the chicken and mushroom pie. Both loved it and thought it was great value.
Charlotte Dormon . 2024-04-21
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Booked a night away at the Rhinefield and was treated to something really special. The setting in the new forest is stunning, the hotel and hotel grounds are gorgeous and the room was beautiful, immaculate and spacious. What made our trip truly memorable was the staff. Very polite, knowledgeable individuals who seem to have physic abilities to address my needs before I even speak. Every interaction went above and beyond any of my previous experiences at other 4, and even 5 start hotels. Will undoubtably be returning again.
Alex Calderbank . 2024-04-15
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Peaceful location in nice grounds, not as fancy as it thinks it is, but still very nice.
Mark Collyer . 2024-04-14
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We stayed for a family special birthday and it was fantastic. All the staff from housekeeping to waiters to spa staff knew who we were and why we were there and went out of their way to make us feel welcome and looked after. Spectacular service!
david glasbrook . 2024-04-13
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My wife and I stayed for a night in April 2024, and it was absolutely wonderful. The staff were fantastic, from the reception staff to the bar and restaurant staff, to the cleaning and maintenance staff. All were friendly, polite and attentive. Everything was clean and well-maintained, and the atmosphere was lovely. We were very fortunate that during our stay the spa was so quiet that we had it all to ourselves for the two visits we made!
Tim Shapcott . 2024-04-04
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Where did they find the staff! Probably the most polite and attentive hotel crew I have ever encountered. A beautiful hotel in a beautiful place.
Richard Warburton . 2024-04-04
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We had our wedding reception here yesterday and from start to finish we were treated superbly. The staff went above and beyond to make it the most special day we could ever have dreamed of. Many thanks to all of the team and to Anita who looked after us from the first enquiry to the moment we left this morning. The room was decorated beautifully. I utterly adored every single moment. Thank you very much Rhinefield team.
Jo W . 2024-04-03
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Didn't stay at the hotel but dropped in for an afternoon. Had a wander of the grounds (there's a maze!) and spent time in the bar lounge. It's very comfortable and the staff were great. Had some food from the restaurant brought through, which is exactly what we needed.
Mani Obhrai . 2024-04-02
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Very comfortable. Good food and service. Very good for dogs, supplying ped bed, bowls and treats in the room.
Mike Ricketts . 2024-03-20
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Fantastic staff friendly helpful very knowledgeable grounds absolutely beautiful The wedding organiser Abbi fantastic friendly helpful knowledgeable we would recommend this hotel to our friends and family
Timothy Hawkes . 2024-03-18
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A stunning place to visit , I love sitting in the garden next to the pond with a nice latte from the bar,
Terry Hodges . 2024-03-17
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We went for afternoon tea, a gift from my son. Certainly wasn't what I expected! Absolutely amazing, the biggest 'tea' I have ever had, three courses of some of the tastiest food I have had, beautifully prepared and served by lovely staff. The house and grounds were absolutely stunning 😍
Charlotte Devereux . 2024-03-13
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We live locally and often call in for lunch, love it.
Peter Waddingham . 2024-03-13
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We've just had their traditional tea and it was fantastic. The staff very friendly and building is amazing. Can't wait to for an excuse to go again.
Keith Nye . 2024-03-13
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Just left after staying for our wedding anniversary in wagtail room. Had a lovely relaxing stay with complimentary snacks and drinks in room on arrival. The spa was empty so we enjoyed it numerous times by ourselves! Had two relaxing treatments the spa staff are friendly welcoming and excellant treatments. The bar staff again are friendly and very attentive. Food is delicious!Gardens are great to walk around set in a picturesque location. Can't find a single fault in our stay thank you!
charlotte kensington . 2024-03-04
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Exceptional lunch. Did not stay the night.
Graham L . 2024-02-26
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The experience from start to finish was excellent. Service was exceptional. Thank you, Jerry - I have downloaded the book recommendations. I am looking forward to the read (listen). Afternoon Tea for both us adults, and our children was first class. Highly recommended! Thank you to the whole team.
Phil Tennent . 2024-02-09
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A great old manor house in the New Forest area. Lovely surroundings, good service and worth a visit, even for tea & scones !
Luyton Driman . 2024-02-04
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In the heart of New Forest. Proper luxury experience, we loved every detail - the great service from start to end; the complimentary drink trolley where we could make our own cocktails, superb view to the forest from our bedroom , succulent breakfast, majestic grounds and nice spa facilities. The pregnancy massage done by Stephanie was the best I had in this 8 months! Amazing stay , thank you!
Laura Carloni-Debenham . 2024-02-04
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216 Opinions
Fabulous night with family celebrating 2 birthdays on Saturday 21st. Lovely to see a busy restaurant with fabulous atmosphere and lovely staff making us laugh. Such a good choice on the menu, our meals were delicious.... Thank you for making our night so pleasant x
1325 Opinions
A favourite of the locals, that says a lot! Weekend music. Great food in the restaurant and always a warm welcome. Brilliant. P.s. it's seriously noisy inside and would definitely benefit from some sound absorbing wall treatment.