Based on 3.291 opinions finded in 2 websites
Based on 3.291 opinions finded in 2 websites
Nº 1056 in 4016 in Birmingham
Nº 130 of 345 Other cuisines in Birmingham
Opinions
Visited recently on a work do and had a great time. So much so, I booked to go back with my husband, but unfortunately the experience was very different. Visited on Easter Sunday for dinner and had prebooked for food and drinks. Upon arriving at the table, there was only bottomless brunch menus. The lady apologised and got us sorted with the correct menus. Despite this, a server then brought welcome drinks for the bottomless brunch which we advised weren't for us. The food and cocktails were delicious and well priced, I really couldn't fault them. We had two waitresses, one of which was very accommodating and polite (I believe she had red hair). Unfortunately the other less so and quite unwelcoming. Barely communicated with us and seemed like she didn't want to be there. Didn't ask if we wanted anything further or if the meals were OK. After waiting 20+ mins, we found someone to order desserts. The kitchen staff hadn't bothered to tell the waitress that they'd now closed. So she had to come back and apologise for this. It was 9.03pm and we'd been waiting 20+ mins for pudding order. Restaurant is nice but live music was just so loud you can barely talk. Overall, food and drink great. But the service from the one waitress and the lack of communication amongst staff has put me off returning any time soon.
Lucy Bennett . 2025-04-21
MORE AT Google
9 friends and I attended a brunch on the 20th of April for one of our birthday celebrations, upon arrival we were given a bottle of Prosecco however just the singular bottle didn’t stretch far between us all During the brunch the food we had was delicious however they were very small portions but the complimentary chips and salsa was a nice touch. By the end we only had 5 drinks each which is awful considering we were drinking them fast and tried to order as fast as the server would come to us Our server was moody and rude to us when we just tried to be polite and nice, there was 15 minutes of the brunch left and they wouldn’t let us order a final drink which I don’t think was up to pr but they gave us a shot to try compensate All in all we left dissatisfied with what we got for what we paid for and none of us plan on coming back anytime soon
Connor Martin . 2025-04-21
MORE AT Google
Bottomless brunch was a little slow to begin with, but they made up for it in the end by making sure we had several.cocktails each, which we then took to the dance floor and danced f9r hours.
Tina B . 2025-04-21
MORE AT Google
We attended the cocktail masterclass this afternoon with Ted and it was amazing. Very knowledgeable and a very fun experience!
Peter Clason . 2025-04-20
MORE AT Google
Really good quality drinks and food, great overall experience, big up Emily
George France . 2025-04-20
MORE AT Google
It was fun to do our cocktail class. We’ll definitely come back :).
Marzena B . 2025-04-20
MORE AT Google
Great cocktail masterclass experience plenty of fun and drinks 🍸
Joey Glew . 2025-04-20
MORE AT Google
Me and my partner had a brilliant cocktail masterclass with Ted!! We had a strawberry daiquiri on arrival, made a mojito each and then had the choice of Cuban cocktails to make, we chose an Espresso Rumtini and a Lime margarita. We also had a shot to finish off. Such a fantastic class!! :))) 🍋🟩☕️🍹
Chloe Roberts . 2025-04-20
MORE AT Google
Did a cocktail masterclass with ted who was great with a hen party and took their time to help disabled members of the group
Daniel Newman . 2025-04-19
MORE AT Google
Had a cocktail class with the amazing Ted. Very informative and fun, had a fantastic experience
Carrie Watson . 2025-04-18
MORE AT Google
Such a good cocktail master class. Thank you Ted!
Dominique Hood . 2025-04-18
MORE AT Google
Ted was the best in our cocktail master class, great fun. Give him a pay rise
Shauna Morrissey . 2025-04-18
MORE AT Google
Ted was a great host for our cocktail masterclass! Thank you
Georgie Hallett . 2025-04-18
MORE AT Google
Cocktail class was fab! Thanks Ted 🥳🍹
Cerys Middleton . 2025-04-18
MORE AT Google
The manager made us move table saying there is a booking in 15 minutes. 1 hour after we changed table no one came taking our place. The whole place is empty because the team is sitting at the end of the bar eating and having fun and people waiting to be seated at the door. It's a shameful service
Szilveszter Hojsza . 2025-04-15
MORE AT Google
Thanks to great service at the door by Molly, you saved our day due to a booking mixup. Very vibey, food great. Will definitely come back.
William Hay . 2025-04-05
MORE AT Google
Brilliant experience and Ted was fab and entertaining!
Louise Docherty . 2025-04-04
MORE AT Google
Brilliant time fabulous time 😀 thx Ted
Karen Grimsley . 2025-04-04
MORE AT Google
Thank you Ted!! Wonderful cocktail making class!
Louise Smith . 2025-04-04
MORE AT Google
11/10 for ted! Cocktail making for Monica’s hen do! Amazing.
Ashleigh W . 2025-04-04
MORE AT Google
Amazing Ted was great, couldn’t have asked for a better experience!!
Liv H . 2025-04-02
MORE AT Google
Ted is fabulous, master at masterclass
laura furgusson . 2025-04-02
MORE AT Google
Ted was amazing at the Cocktail Masterclass. Great person, would definitely recommend!
Lyla Edwards . 2025-04-02
MORE AT Google
Cocktail masterclass was fantastic, Ted was great
Tom Horton . 2025-04-02
MORE AT Google
Ted was amazing! Cocktails were glorious. Excellent experience.would recommend. Ted is the MVP
Jacob Fisher . 2025-04-02
MORE AT Google
Had bottomless brunch for my bday, great value for money food was amazing drink good choice and not watered down by any means think our server was called kumar he was fab
lea-danielle Gregg . 2025-04-02
MORE AT Google
Staff were rushed off their feet today, but still made sure we had great service and helped in any way they could.
Jenny Johnston . 2025-03-29
MORE AT Google
Great cocktails and food, great if you want a party vibe. Molly has been fab as well as other staff even though they’ve had a lot to handle on a weekend, at the end of the month when everyone has been paid
Michelle Green . 2025-03-29
MORE AT Google
Absolutely amazing experience for a bottomless brunch! Emily really looked after us all night. Great music, great atmosphere with a live band. Can’t wait to go back!
Rachael Smith . 2025-03-29
MORE AT Google
We came for a bottomless brunch and despite the place being packed with payday drinkers and a staff shortage, Molly sorted us out. We had a 20 min delay on the table and she was very apologetic and explained the day they'd had. She soon got us seated and after a few hiccups we got the drinks and food rolling. Staff were helpful and accommodating and tried to make up for the delay at the start. Nice quesadillas and a very strong rum punch! Good value and good vibes if you're up for a bit of chaos with your burrito!
Natasha Parker . 2025-03-29
MORE AT Google
We had a blast at the bottomless brunch! Emily was an absolute superstar, so attentive and lovely all night. She couldn’t do more for us :-)
Laura Talbot . 2025-03-28
MORE AT Google
Molly was absolutely fantastic fun! Knowledgeable, friendly, and fantastic! See you again soon
Thomas Mitchell . 2025-03-27
MORE AT Google
Came on a night out with work colleagues. We did some cocktail making and Salsa dancing and had some delicious Cuban tapas. We will def be back
Jane Playfair . 2025-03-27
MORE AT Google
Great-looking but mediocre-tasting burrito for lunch, but a nice guacamole on the side. Friendly staff, fast service.
Thomas Russon . 2025-03-27
MORE AT Google
Nice tacos plates. We really liked the birria tacos and the chicken quesadillas. They had live music when we went which was nice, but too loud. The servers are quite friendly too. And the cocktails are yummy.
Sher B . 2025-03-27
MORE AT Google
My friends and I came here for Bottomless Brunch and it was fantastic! We chose the £35 brunch deal which was actually very nice. The dj was great, staff were great, security was on job, vibes immaculate, food was so good I forgot to take a picture. We were told to pre-order our food, which we did and even specified our dietary requirements, however the food was just brought out with none of the amendments catered to, however, overall we had a great time, would defo recommend and probably will be going back!
CallMe_Emz . 2025-03-25
MORE AT Google
don’t know where to even start with this disaster of a bar. From the moment we walked in, it was clear this place had no regard for basic hospitality or common decency. The worst part of the night was the behavior of the doormen. It was honestly shocking how openly sexist and homophobic they were. My friend, a woman, was made to feel like an afterthought when we arrived, and when she tried to ask a simple question, the doorman rolled his eyes and muttered something about "women wouldn’t understand." As if that wasn’t bad enough, another one of them outright refused to acknowledge us, It was outright appalling and completely unacceptable. The fact that they thought they could get away with such rude behavior is mind-blowing. The bartenders were barely any better, they were more interested in chatting with each other than actually serving customers. To top it all off, the drinks were overpriced and poorly made, if you can even call them drinks. I don’t know what’s worse, the atmosphere or the blatant disrespect from the staff. Save yourself the headache and go somewhere that actually respects its customers
alfie wooldridge . 2025-03-23
MORE AT Google
Horrible bouncers needs further education and style trained. Bouncers who should be inclusive and open minded while they are the ones “judging” peoples outfits. EXTREMELY HOMOPHOBIC BE AWARE.
Isak Lu . 2025-03-23
MORE AT Google
Bottomless brunch was excellent. The food tasted great and the drinks were served quickly. The dj upstairs was playing fantastic music and the atmosphere was lovely and vibrant.
Rima Ismail . 2025-03-23
MORE AT Google
Very rude doorman and workers will never be coming back her
Nathan Mcmahon . 2025-03-23
MORE AT Google
First google review and it unfortunately had to be this. I witnessed a disturbing interaction between around four men on the front door and a young couple. They squared up to them in a way which was shocking and scary to be frank. The bar and drinks were nice however this has completely ruined it, won't be coming here again
Kevin . 2025-03-23
MORE AT Google
Horrible security. Me and my friends were treated absolutely appallingly by security, they were condescending, homophobic, racist, and completely unprofessional.
Olivia Grace . 2025-03-23
MORE AT Google
We came here for a cocktails tasting experience and tapas for a hen party and we had the best time!! Ted and Caleb were excellent hosts and very funny, thanks so much for a fantastic night! On behalf of Lyn, Mollie, Beth, Emily, Toni and me!!
Abbie-Louise . 2025-03-21
MORE AT Google
Nice place. Food was ok but served too cold for me. Service was friendly but slow.
Keith Pittaway . 2025-03-19
MORE AT Google
So dissappointed had reserved back seating area for 15/16 people to celebrate sons 40th birthday. Other people were in there , after asking 3 different members of staff why and 40 minutes later told it had been double booked. There was a lady with children in there too I asked if shed mind moving as it was a birthday celebration and told me shed had it booked for whole day. On arrival other people were given free shots but our group wernt offered any. Took ages to get served. Staff very rude and not helpful Needless to say being a regular celebration venue we will most definately Not be going back or recommending
Josephine O'Brien . 2025-03-17
MORE AT Google
We visited yesterday to celebrate our wedding anniversary using a Virgin Experiences voucher we were given for afternoon tea. I honestly don’t know if this is the reason we experienced less than optimal service. From arrival, we felt shoved into a corner through a curtain next to the vape machine. When ordering drinks, I had to ask what was with the afternoon tea and was waved to the menu saying “anything but the specials” When the food arrived, it was plonked in front of us and I had to ask what everything was and was made to feel like I was being a pain. My husband’s glass was empty but we weren’t offered more drinks, nor was it taken away. We were expecting tasty, flavoursome food but this was cold and bland. The dessert cheesecakes came in a small cup and I had to ask for smaller spoons to eat them. The Pastel de Nata were lovely - probably the best thing in the whole meal. We were in there less than an hour total and felt like we really weren’t wanted. Such a shame as this was our first experience and we had been really looking forward to it. We won’t be back.
Helen Digger . 2025-03-16
MORE AT Google
Absolutely amazing start to st patricks day food was lovely and the band campaign were fab the lovely Irish dancers from Jean Davies academy were awesome it was truly a delight thank you all for an amazing day and night
Jenny D . 2025-03-16
MORE AT TripAdvisor
Had an absolutely amazing time here, the tapas and cocktails was incredible, as was your lovely staff member ‘Kamar’ who was SO accommodating and kind, and also made some great recommendations for food and drinks. We will be back♥️
Freya Swift . 2025-03-16
MORE AT Google
Incredibly rude service. We waited for almost 10 minutes, only for the front-of-house staff to abruptly tell us there were no tables—without even letting me finish my question. Instead of offering any help, they immediately turned to chat with a colleague and walked off. No courtesy, no professionalism, just a dismissive attitude
Olivia T . 2025-03-15
MORE AT Google
Me and two of my friends are currently in revs de Cuba for the bottomless brunch St Paddies day and it is fantastic the food is great, atmosphere is so fun and our waiter Jacob has been making sure our drinks are topped up so quickly, he's been so great! Thank you!
Rose . 2025-03-15
MORE AT Google
Jake and Michael were absolutely excellent. They made the day for us.
Louise Hartill . 2025-03-15
MORE AT Google
My first Irish brunch of the weekend and it didn’t disappoint. From start to finish we all the staff was friendly and they kept the drinks flowing. Nothing was too much for these guys. My favourite cocktail was berry margaritas. I would highly recommend to anyone in Birmingham looking for a brunch.
ciaron bevan . 2025-03-15
MORE AT Google
Such an amazing brunch. We went for the Irish day brunch with Lampa band and Jean Davis Academy dancers it was such a good way to start our Irish celebrations. Me and my friends would HIGHLY recommend. The team are so welcoming and assertive, our glasses were never empty. Such good venue. Can’t wait for the next one.
Matt B . 2025-03-15
MORE AT TripAdvisor
Did the cocktail masterclass with Ted and Dale. They were brilliant - helpful and informative. The class was fun and cocktails were fantastic - thank you!
Jo Barber . 2025-03-14
MORE AT Google
Ted and Dale hosted a brilliant cocktail masterclass!!! so much fun, so funny, a brilliant gift or activity for yourself!
ellie h . 2025-03-14
MORE AT TripAdvisor
We came to do the cocktail class with a 2 course meal, Ted and Dale were brilliant, really lovely and made us feel comfortable, we came for my fiends 50th birthday and she loved it, would highly recommend!!
Emma W . 2025-03-14
MORE AT TripAdvisor
We went to the cocktail masterclass. Great hosts, learnt a lot about making cocktails. Lots of fun. Would thoroughly recommend.
Lloyd E . 2025-03-14
MORE AT TripAdvisor
We did the cocktail masterclass and loved it! Great bar staff hosting and drinks were delicious! 👌🏻
Rebekah Sharpe . 2025-03-14
MORE AT Google
Amazing cocktail masterclass with Ted & Dale! Definitely recommend 🤩🥳
Richard Ingledew . 2025-03-14
MORE AT Google
Ted and dale were great… no more needed to be said
lewis davies . 2025-03-14
MORE AT Google
I did a cocktail making class here and it was great fun and great drinks! 🍸
Rachel Sharpe . 2025-03-14
MORE AT Google
Lunchtime specials, £8 for hot chicken with fries and large coke! Amazing value.
Angela Irwin . 2025-03-14
MORE AT Google
Ted and Dale hosted our cocktail masterclass and they were brilliant - very knowledgeable and friendly, we feel like we really learnt something! Going to recommend to our families and friends!
Will Cook . 2025-03-14
MORE AT Google
Completed the cocktail masterclass with Ted and Dale which was a joy, incredibly knowledgable and helpful. Great value for money, a perfect idea for date night or with friends
Tegan Davis . 2025-03-14
MORE AT Google
Did the cocktail masterclass with Ted and Dale - fantastic experience. Would definitely recommend it. The espresso rumtini is superb!
Adam Barber . 2025-03-14
MORE AT Google
Did the cocktail making masterclass, great fun 😁
Mark Bond . 2025-03-14
MORE AT Google
Ted and Dale hosted a brilliant cocktail masterclass!! fun, funny and entertaining!!
ellie carr . 2025-03-14
MORE AT Google
Tea with the lads food was boss and service was great thanks jess and the team
Noah Taylor . 2025-03-14
MORE AT Google
Chioma is an absolute icon!! TYSM <3
Erica Smith . 2025-03-09
MORE AT Google
Chioma was amazing and so attentive, came gor my birthday and she gave amazing service LOVE her
Leanne D . 2025-03-09
MORE AT Google
Ted was a brilliant host. Thank for the cocktail masterclass!
Hannah Giblin . 2025-03-08
MORE AT Google
Ted was great doing our cocktail masterclass today 🙂
Melissa Seabridge . 2025-03-08
MORE AT Google
Ted is amazing 👏 Thanks for great master class
Charl . 2025-03-08
MORE AT Google
It's a great atmosphere. Came for the cocktails masterclass and have been before for the afternoon tea multiple times. Always delicious. Ted's amazing and very informative and helpful. Great patience with a hen do group 😊
Roisin Mathers . 2025-03-08
MORE AT Google
IZ and Jake served us all night, great service!
Beth . 2025-03-04
MORE AT Google
Had a cocktail masterclass as a Christmas gift from family member. The masterclass was good, got chatting to other attendees. The food wasn’t great! Dry plain beef burger, no trimmings. Chicken enchiladas were okay. To make this a better experience I feel they should block out a part of the restaurant for the group that have spent 2 hours together so they can eat together after the class. Instead we were all placed in different parts of the restaurant/eating areas. Or, eat first so you have something to soak up all the alcohol you consume in the masterclass. And menu is very simple, maybe a chicken burger rather than a plant based burger? And presented a little better.
Michelle Nutt . 2025-03-02
MORE AT Google
Came here for the cocktail masterclass. It was hosted by Ted and it was excellent. Well recommended 😁
Brian Perks . 2025-03-02
MORE AT Google
Good, live music. Enjoyable place to be on a Saturday night. Did a cocktail masterclass with Ted, he was amazing. Definitely recommend
Olivia . 2025-03-02
MORE AT Google
Cocktail masterclass with Ted, throughly recommended very knowledgeable and generous with time and measures
Paul Bannister . 2025-03-02
MORE AT Google
Terrible place, booked for daughters birthday, hour & half later they managed 1 drink which we ordered ourselves at bar, no food or table service absolute shambles
Bobby Debenham . 2025-03-01
MORE AT Google
Visited this place on a wim as we fancied some tapas. The tapas was OK, and we enjoyed two very nice cocktails. Service was excellent, polite, helpful, and quick. It was a bit loud in there for me (music and other customers), so I couldn't hear most of the conversation we were having. Would I recommend yes, but only if you're in a large group and definitely not as a couple.
MR D . 2025-03-01
MORE AT Google
Great food l, will definitely go again
L Wheeler . 2025-03-01
MORE AT Google
I didn’t really have the best experience here, which was disappointing considering we had looked forward to our visit. From the start, things didn’t go smoothly. I asked if it would be possible for a couple of guests to switch their preordered mains. We were assured via email by Chloe that this would be possible. However, when we arrived, we were informed that the manager would not support such changes. These changes would have been only for 2 meals. In addition to that, some drinks orders were missing, and we had to repeatedly follow up. Even after the food arrived - with the drinks still missing - the manager, despite promising to sort it out, failed to do so. We ended up finishing our meal and had to chase the manager yet again for the forgotten drinks. I raised these concerns with the manager, explaining the issues with the main course changes and missing drinks. Unfortunately, the manager did not offer any apology. Adding to the frustration, I had clearly specified in the preorder that one guest couldn’t have anything spicy, yet their burger was still served spicy. The meals were generally quite bland and the “nachos” were literally just plain Doritos with two pots - one of salsa and one of guac. The one positive aspect of the experience was the waitresses. They were lovely, friendly, and seemed to do their best despite the circumstances. However, it feels like there’s a deeper cultural issue here, as the atmosphere seemed shockingly demotivating. Overall, this experience left a lot to be desired, and unfortunately, I wouldn’t recommend it based on this visit.
Simona B. . 2025-02-27
MORE AT Google
We booked for my friends birthday and upon arrival we were met with a rather grim face from the lady on the front desk. While trying to find our reservation, my friend found the booking and pointed it out. The lady then just walked off and we were left wondering what was happening. There was a gentleman at the front desk also, so we asked what was happening. He replied that our table was being prepared. Our waiter Jake was so lovely and couldn't do enough for us!! He made the afternoon and if it wasn't for him i really don't think we would have enjoyed it at all. Food was mediocre, wasn't alot of it either compared to other brunches we have attended in the area. There was a glass that was knocked over on our table from a passer by (complete accident) it was like it didn't happen. I had to ask a waitress walking by if she could help in getting it up, to be told ill do it in a minute. Same waitress walks by a few times. I ask again still nothing. 3 times I had to ask which is very disappointing. I understand it can be busy but when there's been a drink spilled and broken glass on the floor it becomes a matter of safety first. Luckily my friend still enjoyed the outing.
Charlene allport . 2025-02-19
MORE AT Google
Went there on Saturday it was too busy. suman made me reggae rum punch which i like it will come back again
Kus Hal . 2025-02-17
MORE AT Google
Was a bit sceptical to do bottomless brunch but cannot fault service Charlotte was very receptive drinks flowed, food was ample was great first experience of bottomless brunch thank you Charlotte x
L G . 2025-02-16
MORE AT Google
Where do I start?...Valentines Evening 14/2/25, my partner and I went to The Birmingham branch of Revolucion de Cuba in Temple St Birmingham,Started off okay sitting at a table,after one hour a surly waitress wuth a radio headset without any excuse or apology for interupting our conversation leaned across our table and put a reserved notice on our table saying 'you have 20 minutes to vacate the table ' !! The waitress then returned a short while later and asked us in more demanding way to vacate the table,there were plenty of other empty tables nearby with no reservations on them. ?We then finished our drinks and on going to the bar I attempted to tell the male member of bar staff what had happend but he also was rude and continued to mix drinks while I was trying to tell him about the member of staff ,he stated that we had been rude to he server!! HOW ?? because we had question about being told to move from the table ??.This male was also extremely rude and stated that the other member of staff had been insulted !! The only polite member of staff was the man at the front of house who we spoke to on our way out he apologised for their attitude.NOTE to company owners: on you next team meeting tell you staff how to treat customers more politely.they could learn from the staff at.La Iguanas opposite..two customers who wont be returning again and a loss on your part !!
Stephen Stokes . 2025-02-15
MORE AT Google
We had an afternoon tea for two .... a red letter day gift ..... was lovely food a great twist on a traditional afternoon tea and the cocktails excellent value
Kim Burton . 2025-02-15
MORE AT Google
Amazing atmosphere and drinks selection. Would highly recommend, especially one of there themed brunches.
Matt Bibb . 2025-02-14
MORE AT Google
Amazing atmosphere lovely staff good food and drinks cant wait to visit again
Jenny Dale . 2025-02-14
MORE AT Google
Visited the venue last weekend for a friend’s birthday drinks. As first time visits go it was a great night out with great drinks, great vibe and great staff serving with a smile even when the bar was busy! Will definitely be back again soon!!
Tim Kavanagh . 2025-02-12
MORE AT Google
Just wow! Myself and Linda came in for brunch and all we can say is wow! Service was welcoming and genuine from the go. Wonderful time! Good atmosphere!
Charlie Buffers . 2025-02-12
MORE AT Google
Beautiful place with lots of choice.
John carlin . 2025-02-08
MORE AT Google
Loved this bar, didn't try the food, even though it looked great. We visited for the fabulous cocktails and cosy atmosphere. We liked it, so much we revisited it during our stay (instead of the many alternative bars in Birmingham). The added bonus for us was that the Premier Inn was just around the corner. I can't recommend this bar highly enough. Lovely staff, great cuba music. Great atmosphere.
D Smith . 2025-02-08
MORE AT Google
We dined on a Thursday afternoon before a concert. We were the only ones in (although there seemed to be a meeting upstairs?) and we waited a very very long time to be served to the point where our patience ran thin and had to beg someone to take our order. Once we had our order taken, we were told after 5mins there were no seabass which we were unhappy about as it was a new dish. The food was alright no wow factor. Again once we had finished it took so so long to pay. Luckily we had timed it so we had plenty of time before the concert otherwise I would have been unhappy to be late!
Hayley D1985 . 2025-02-06
MORE AT Google
In for a drink on a quiet Tuesday night in January. A bit cold.. No mint for mojitos? In a "Cuban" bar? Great music, good decor Imagine it would be a good place on a busy Friday night. If they had mint...
Lawrence Freeman . 2025-02-05
MORE AT Google
We came for a cocktail masterclass and 2 course meal. The masterclass was ran by a lady named Kim and she was fantastic. Entertaining and was really great at teaching us how to make the cocktails with some great advice as well. Would definitely recommend the masterclass to anyone who wants to have some fun! The food was also tasty and filling. We would definitely go again.
Amreeta Pooni . 2025-02-03
MORE AT Google
Food is amazing cocktails too and the atmosphere is amazing
Matthias . 2025-02-03
MORE AT Google
We dined on Friday night and I have to say the customer service was not the best. We had made a reservation and upon entering were shown to our table. There were 2 of us dinning and we were sat on a table of 4. Our table was right in front of the door so every time the door opened we were greeted with a breeze. Before even placing an order I asked if we could move to one of the other tables of 4 that weren’t in use as we would be cold. The waitress said she would have to go and speak to a manager. The manager was sat at another table of 4 with somebody having a drink. The waitress came back and said the manager said “no it was not possible as other tables were reserved” I pointed out that we had also made a reservation and as the other diners hadn’t arrived yet what was the difference in us sitting at one of those tables. At this point her eyes glazed over and I was greeted with the response of “yeeeaahhhh” in what can only be described as the tone of “love island”. At this point I gave up and began to look at the menu. We ate our food, which came out luke warm at best and soon cooled down even more every time the door opened. During our meal only one of the other 4 tables available got used and the one the manager was sat at ended up being used by people at the bar, shortly after she had ensured that customers wanting to be warm weren’t looked after. So, we won’t be using here again and some simple customer service here would have resulted in not getting a bad review. There was no reason we couldn’t have used one of the other tables and if there was some strange reason we couldn’t have moved, if I was the manager I would have said “they can have my table as I won’t be using it long” and put the customer first Poor show all round
Johnathon Boswell . 2025-01-26
MORE AT Google
Great variety of cocktails offered by Mr.suman. good value and great place to be at after the tiring day. Thanks suman.
Bishow Pradhan . 2025-01-24
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in West Midlands
2129 Opinions
Good food nice and hot, didn't have to wait too long service was good would highly recommend. Took advantage of the meal and pudding for £19, so a nice bargain as well.
574 Opinions
Had a great time very welcoming atmosphere
1062 Opinions
Absolutely disgusting service from Aisha over the phone. Discussed a booking for Mojitos for an event. A price was agreed and availability was confirmed for the date verbally over the phone. Nearer the event I contacted her to make sure all was okay with the booking - to which I was told they do not remember this conversation ever happened and they would get back to me. I rang a few times after & had messaged however no response. Disgusting customer service. Avoid for booking. Good job I did not rely on this pathetic service.
1690 Opinions
Went for the puppy experience. It was so good. The dogs really enjoy themselves and are monitored really closely by the owner and staff. After you get a large pizza it is basic but very nice and presented well.