Quill & Taper at Four Oaks in Birmingham

Cheryl and the team go above and beyond to make sure your visit is an enjoyable one.A fabulous local pub with a great atmosphere and excellent customer service.

Attentive staff and food was splendid

Lovely lunch, the manageress was very professional and friendly.

Always had excellent service and food here. Adam was our waiter tonight and did a great job, recommended wine, efficient service and very knowledgeable. Nat, Phil and Lee prepared the food in the kitchen quickly and as always the food was excellent. Would recommend if you want a good meal, great service and you can take your dogs too if you want. Only thing missing would be people who can’t park their car within the lines 😣.

Great place. Great service. Although a tad busier than last time as it was a Sunday lunch time it was still a good service & didn't wait too long. We like table 2.

Friendly staff and excellent service

Waitress was rude and said abruptly I finish in 3mins so you need to go to the bar to pay. Chocolate bomb sauce was not hot enough to melt the chocolate so wasn't pleasant to eat. The deposit wasn't taken off the bill and the 3 courses for £30 deal wasn't itemised correctly.

Danielle was excellent and handled some very unpleasant customers very well

Alys was great really friendly and welcoming the service was great I would definitely recommend coming here it was great the food was great

Easy booking, great food excellent service from Ellie. Lovely surroundings.

Service slow at best !!! Waited 20 minutes for drinks then at least 30 minutes for starters . Group of 8 , 1 child and his meal had to be chased up !! Staff illness was the excuse , sounds like a you problem. We were celebrating a birthday and the cake I took myself we had a 15 wait for!!! Would not rush back and even the money off does not make it worth it. We went for a family celebration not a discount due to poor service.

Nice facilty, didn't try any food only drinks and quiz, good car park and doggy friendly place

We hired the bottom part for a 13th birthday celebration s, all having a evening meal. There was 29 of us. We got to go in earlier to set up the area. We had already dropped a tray bake cake and brought cup cakes as well. The staff brought the cakes to us after everyone had , had the meals, we did have to ask a couple times , just as some of the kids were getting restless at this point. But it was not an issue at all and considering the kitchen had a full pub and our private section to cope with all the staff did amazing job. The QR codes were great and ment less messing around and everybody took care of there own ordering an definitely less head ache trying to woke out separate bills at the end. Would definitely come again and recommend it.

Online booking hadn't filtered through but front of house were very accommodating. Our waiter, Adam was very helpful and attentive. Food great, would come back.

I just love this pub. The staff are amazing and the pub is so lovely and cosy.

A wonderful atmosphere, amazing fresh food, happy and helpful staff especially Cheryl thank you for making our first visit memorable xx

Alys was brilliant, polite and helpful and alway had a smile the whole time!!! Thank you

Very nice Valentine’s day lunch, looked after by Alys and Cheryl very well.

Few items were missing from menu due to new menu soon. We waited 45 mins for our food but were not warned of the waiting time when ordering and no apology was made when the meals arrived. The mushy peas were cold and the rest of the meal not as hot as usual. Coffee machine was broken so instant coffee offered and accepted but I did not feel £3.20 was the price to pay for instant coffee so complained only to be told " there was no button to record instant coffee so ask - based on this day, there will not probably be a next time. for a capaccino neor free"

Lovely place to have a meal and a few drinks heather was very welcoming

Had a great night on Thursday, our server the lady who had hand tattoos really made our evening!

Came to the quil and taper for some food with some friends and the waitress who served us was very friendly and happy to help with the many questions we asked about the food. Special thanks to heather who really made our visit extra special

We have just left here after an evening meal. On arrival, we were greeted by a woman called Cheryl...her attitude was absolutely appalling towards her staff, shouting at a kitchen staff member for trying to get some ice at the front of house. Her shouting caused more of an un necessary scene than him getting some ice. I get it, you're busy, but that doesn't give you the right to talk down to staff. Our food took over an hour to come out. The girl serving us (left section as you walk in) was new, she was wonderful. Very polite and friendly, Cheryl definitely needs some customer service skills off this young lady (sorry didn't get your name) but you deserve a pay rise already!

Great atmosphere. Food is good. Staff lovely

Relaxed atmosphere, staff warm and welcoming.Great service from Rosie 🥰

Great food and atmosphere, Rosie was especially great! Polite, professional and welcoming!

My Wife and I have regularly used the Q and T since it's rebranding. We always enjoy the friendly service, atmosphere and good food.

Lovely atmosphere, excellent food and drink. Professional, friendly staff

Myself and wife decided to try the Quill & Taper 3/2/25. For the first time.We were happy to have done so, the food,service was second to none, and we booked again to return for Sunday Lunch with our friends and family🫠.

Excellent staff and food. The atmosphere is good and its always clean and tidy. Never had a bad experience there

Used to come here a lot just after Covid, enjoyed bringing my kids here to eat, but recently came in and the service was poor, the attitude of the staff and manger on floor was unpleasant

Excellent service. Being a Monday, the whole establishment was very quiet. This suited us as our party we’re to converse easily

Heather was an exceptionally kind, attentive and pleasant host which is all the more impressive considering it was her first week on the job and still learning the ropes! Thanks Heather and the team. X

Booked at family meal.to celebrate father in laws birthday. Attend the quil.om a regular basis both for a drink and for meals. Never disappointed. Staff as always very friendly and remember our names as regulars. Would highly recommend if never been before fir a warm welcome.

Rosie was very attentive, efficient & personable. Experience would have been improved with background music being audible.

Starters good, mains basic pub grub

Very good food and atmosphere great service from Adam

Excellent meal and great service from Cheryl and Sian and lovely food from Gaz

The food was lovely, the place felt clean, the staff were friendly. Had a really nice experience! Looking forward to bringing the dog into your dog friendly area. Will be back! Thanks!

Great dinner in the cosy warm pub. Really helpful and friendly staff and lovely food.

Fantastic turkey roast dinner, just like home made, good portion size, lovely vegetables , excellent service, what more can you ask for 😁

Sadly not great, food quality not good and not as advertised Even the beer was a bit warm and flat Glad we had a 30% off mains voucher We won’t be back

Amazing experience. Came in on 10/01/2025. Booked for a table of 6. Food was amazing. But a special credit to Adam who looked after our table. He made our experience and Nothing was too much trouble. He made sure we had everything we needed. He was a fantastic host and a real asset to the quill and taper.

A very enjoyable lunch out with Mom. Excellent service. Our meals were freshly prepared and hot. The manager was on the ball and kept everything running smoothly. Nice ambience. I would definitely recommend this place.

Went with my family on 1st January along with our 4 year grandson upon arrival were treated with warm welcome and seated to a table soon after waiter came and introduced himself with his name and said he will be serving us and help us with making choices according to our liking, our grandson was given some crayons and picture paper to keep him entertained. Our drinks and food order were taken and were delivered within reasonable time. The service was excellent, food choices veg/non vegetarian was excellent 👌 The place was very lovely atmosphere was good enjoyed our trip very much, would definitely come again 🍻⭐⭐⭐

We had a wonderful meal for NYE, the service was exceptional, special mention to Adam who was superb!

First visit and will definitely return. Food was very good for the price, server Adam was fantastic

Lovely service - very informative and polite. Adam was very fun to have as a waiter and made us all laugh.

No hawkstone premium larger available and no roast beef for Sunday roast went elsewhere for lunch items were showing available on the app however when it came to payment it was only at this point that we became aware that items we wanted weren’t actually available

As we walked in we were greeting by a rude man who just stared at us? He then said “what booking”. That set the tone for the whole evening. We Had to go up to the bar everytime we needed somebody to come over to our table because we were being forgotten. Waitress was rude and kept telling us she was under pressure because there was only one chef in the kitchen. She Told us to be quick at ordering our food and rushed putting our food down telling us to hurry up telling her who’s food was what. Felt really rushed when ordering and eating but took the food an hour and a half to come out and didn’t see a member of staff since. Had to go up ourselves after half an hour to pay the bill.

Nice relaxing time. Not noisy able to talk

We had a very disappointing experience during our recent visit. Our table was booked for 6:30 PM, but we arrived 45 minutes early, hoping to be seated sooner. The restaurant wasn’t busy when we arrived, and the manager initially told us it would only be a 5-minute wait. However, we weren’t seated until around 30 minutes later. Once we were finally seated, it took a long time for someone to take our order. When they did, we were informed that the kitchen was experiencing issues and there would be further delays. One waiter kindly offered to try to get our starters out quickly, but the manager then contradicted this, saying the kitchen wasn’t ready since our reservation was for 6:30 PM, even though it was just 6:15 PM at that point. This inconsistency was a little confusing, though another waiter later came over to apologize and explain the actual kitchen problems. (Didn’t sound good) When the food finally arrived, it was underwhelming. The dishes were dry, bland, and poorly presented—certainly not worth the £23.99 price tag. We couldn’t even finish our meals. To their credit, the restaurant took the uneaten food off the bill, but by then the evening had already been ruined by delays, miscommunication, and subpar food. We were left wondering if this was an off night or a reflection of the restaurant’s standards. Given the positive reviews we had seen, this experience was surprising and deeply disappointing. Unfortunately, we won’t be returning.

Great meal and service as always - thanks to Cheryl and the team. Made our Christmas Day very special . Thank you, Ian

Nice place, nice staff, happy to return :)

Delightful meal. Best steak and ale pie ever. Service was excellent, food was served really hot. Adam was excellent, courteous and very friendly. Shall definitely dine here again.

Delicious food and great service we’ll be back. Thanks Danielle & Sheryl for looking after us. The kebabs are gorgeous.

Food drinks excellent staff slow may have been new

Excellent food and service .Thank you .Wonderful meal ,excellent service. Really couldn't ask for more. Merry Christmas to you all

Great service and good food, good choice on menu.

Sian & Georgia were excellent. My wife and I were overwhelmed with the service. Extremely friendly throughout a super meal, and a few cheeky drinks. Many thanks 😊.

Always excellent food served by friendly and efficient staff in comfy surroundings. Can't wait to come again. Min

I went to the quill a few weeks ago and was greeted by the very friendly Alex who really makes sure his service is what’s expected Food looked and tasted amazing. Thank you Alex and the team for an amazing time there

First of all I would like to say that our server Adam was excellent, however, our experience was let down on multiple levels. We were a party of 9 made up of adults and children, with my son being a wheelchair user and we were out celebrating my daughters birthday. We were sat in the dining area which could only be accessed by steps meaning my son had to enter through a fire door, and when he needed to visit the toilet, he had to leave the building and re-enter through the main door. Which meant that he, and everyone sat near the door, needed to put on their coats when a visit to the toilet was required. The disabled facilities were also not separate so my 17 yr old so had to be taken into the womens toilet by his female carers, and the cubicle was on the small size for a wheelchair user and their helper. The starters were not bad, but we were definitely let down by our main meals, which to say they were poor would be an understatement. I attempted to take a bite of my chicken burger, but it was inedible (Adam did refund me the cost of this on my bill). My wife managed a quarter of her burger, but again this is as far as she managed to get. I would like to say that it was just the burgers that were poor (4 of our orders were burgers) but the fish and chips was also of a standard that I believe you wouldn't like to hold yourself too. We were continually reminded of a party of 22 dining after us and were ushered into the bar area for desserts, which wasn't a problem, but when I came to pay my bill of £270 and I commented on the poor quality of the food, I was told that this could have been down to the chefs concerns for the large party that were following us. It was such a shame that we were let down by the quality of the food, as it had been recommended to us by a number of people, and it did taint the birthday celebrations.

Wonderful & cosy pub. Atmosphere was warm & friendly

We used the Quill and Taper for my father’s wake as we have had a few family celebration there and have never been disappointed and we were not disappointed on the day. The sandwich buffet was plentiful, fresh the chips were topped up on a regular basis. The staff could not have been more considerate and helpful. A special mention must be said for Adam and Cheryl and their team on the day as nothing was too much trouble. Can I also add that they allowed to use the TV so we could show photographs of my father, which many of our guests really appreciated. Thankyou again to all The Staff Yvonne Copage

Fantastic time celebrating an 18th bday. Stunning food (festive set menu) lovely, cozy atmosphere. Excellent service, friendly, helpful & accommodating my brother in his wheelchair. We visit often & the service never fails to impress. Thankyou

Rosie greeted us with a big smile and ensured that everything was to our satisfaction

Fantastic food and drinks, and great service too! Really friendly atmosphere, can’t recommend enough!

The lady who looked after us was brilliant We were four friends catching up Food was lovely. Had a 30% off so allowed a pudding :) I did think the steak was a bit chewy but I know it’s no fault of venue as looked lovely so they wouldn’t know. The chips were some of the nicest ever had. Lovely warm feeling pub. Massive car park. Would defo attend Thank you for the lady working who looked after us brilliantly

we all love adam, deserves a pay rise.

Very pleasant experience all round, nice little local pub not far from me I would happily visit again. Good staff, clean bar and good service all round, would happily recommend and go again in future.

A very good Saturday evening meal would recommend 😋

Our server Adam was really great, funny and attentive. Really enjoyed the evening

We choose here for a wake Food was amazing It was very warm & inviting Alys was amazing from start to finish Would defenitly return & recommend

First class service. Very friendly place, nothing was too much trouble, and the food was really good, and good value.

Had a wonderful experience, was treated so well by the manager Adam made me and my friend feel so welcome and comfortable. Will definitely be returning

Excellent service by Adam, extremely helpful and very professional

Great Sunday lunch, we had the dog with us as they are allowed in the bar area. There was a dog station with blankets, toys, water and treats. The service was great, we will definitely return.

The waiter Adam was extremely helpful and knowledgeable, very cheerful and nothing was too much trouble. Food was of a high standard.

Such a friendly and warm atmosphere, food was amazing and the staff were very attentive especially Santa 🤣. Would certainly go back and would fully recommend it

Lovely meal and amazing staff. Rosie was very helpful and friendly. Will definitely return

First visit since you changed the name and oh what a difference.the ambience was lively and the food out of this world infact so good booked for boxing day.

Rosie was really friendly and provided excellent service today during our first ever visit. friendly atmosphere with great tasty food.

Thanks to Rosie, who helped to make our meal out both tasty and fun. Helping us to celebrate a birthday.

Cosy and welcoming with attentive service. Good food and wide selection of drinks available.

The waitress was attentive and friendly without being over bearing. I loved the fact you bring drinks to the Table. The menu was extensive with tempting offerings. Food was fresh and nicely presented. Pub was clean and tidy - including the toilets. The 30% off was a bonus.

Sian, George & especially Adam - were amazing. Would 100% recommend !

Adam our waiter was very attentive and friendly 😊

Adam was amazingly accommodating and compromising despite slight problems with the camembert starter

Lovely food and atmosphere, very friendly staff, Adam was very helpful

This place is amaizing. Relaxed atmosphere, friendly staff thank you Rosie. Great food and drink always a favourite of ours to enjoy a fab afternoon out.

We live locally & had been for drinks before but not food. Today 3 of us went for Sunday lunch with a table booked for 330. We were served by Adam & the service was good. The vegetables on the dinners however were under cooked; parsnips, roast potatoes & the carrots altho my husbands were slightly more cooked than ours. I’ll say that I actually prefer my veg al dente but they were too hard even for me. My husbands beef had the elastic string still through the meat also, we hadn’t noticed until Adam said as we thought it was a piece of rosemary! I had dessert; the ice cream had ice in it suggesting the freezer is too cold & the choc sauce wasn’t warm despite being advertised as such. Our review is to highlight a few issues that can easily be addressed kitchen wise & hasn’t put us off visiting again. It’s a lovely, welcoming place & we’re sure things will have improved for next time ☺️

Great Sunday meals to celebrate a friends birthday. Great friendly service from Alys

Food was excellent - although we went on a Sunday and they had run out of Beef and turkey - so only pork left at 6.30pm. Service was very good.

Good food, value for money and very friendly and helpful staff. We take our dog there most weeks and the they have everything you need for the dog and the staff are always happy to help.

Absolutely delicious Sunday lunch. Very busy this evening but nothing was too much trouble for the staff. We served by Adam who was very polite and personable. We really enjoyed the experience

I must complement Adam for looking after us and going that extra mile to give great service.

Fabulous service from Jess and the team !!!

Room a bit on cool side is my only criticism.

Found the Q&T by chance when booking a place to eat for myself and my wife. Greeted pleasantly at the door, table was readily available for us. Overall service was fantastic, didn't have to wait for our drinks or food orders to be taken. Food was great when it came out and the staff were really nice and accommodating. Based on our experience, I would 100% recommend visiting and we will be going back there soon.