Quill & Taper at Four Oaks in Birmingham

Good food nice and hot, didn't have to wait too long service was good would highly recommend. Took advantage of the meal and pudding for £19, so a nice bargain as well.

Very disappointed booked table for 7 on arrival no one seemed to realise we had booked nothing ready for us had to wait half an hour for table to be ready. Seems they need more staff. My party and myself were going to leave. But table ready. By then we just stayed. Food fine. But someone needs to oversee the arrarrangements re bookings. I will go back to see any improvements

Firstly I would like to say the food is lovely, although they did miss the pork & apricot stuffing with my pork roast, it was still nice. However the service is shocking. I had booked a table for Mother’s Day at 6:30pm for 7 people, we had arrived on time to be told to wait at the bar for 5 minutes while people finish their desserts off which we didn’t mind, at first, until 25 minutes go by and we’re still sat at the bar. Very disappointed. If you have guests booked for a time slot, you should let the other guests know what time they have to be off their table for. There weren’t many big tables either and had assigned guests to tables for a reason due to it being Mother’s Day. So I, as well as many other people I assume, would expect the table to be ready for when they get there. I will not be coming back.

We went for Mother’s Day & the food was beautiful, Sunday dinners were lovely and great portion sizes. We had a gluten free member of the party and our waitress Danielle was very helpful in finding out the options, and was very attentive asking if we wanted anything throughout the whole time we were here! Thanks so much we’ll be back!

Me and me friend came as we usually go four oaks pub and wanted a change, worst decision ever! The food took 40 minutes to come out despite there being barely anyone here, I paid £15 for scampi and chips, I counted and was given 8 chips and 7 scampi bites, absolute joke. My friend ordered a burger and chips, along with halloumi fries (£7.50) and his bill came to £23, he was given a fair amount of chips, but his burger was burnt and he was given 4 halloumi fries in total, costing just under £2 each holloumi. Absolute rip off, food quality was average at best, don’t come here. Do yourself a favour and get a better meal at crown or four oaks pub!

Adam was lovely, went above & beyond for our table. Would come back again. Thank you Adam

1st time coming. Adam was amazing food top Food was very good Will be coming back

Adam was very helpful and friendly. A credit to the team. Kept us updated with waiting times due to busyness of restaurant but a lovely experience from start to finish. Thank you Adam

Went with family, had to wait for a pre booked table, service was very good. Drinks was was good, food was very disappointing, burger a and chips was like a child’s portion I’m not a big eater but was still hungry after, a the fish was overcooked and was all batter, won’t rush to go back

Great service from Adam and lovely food

Meet up there with friends once a month. Always enjoy. Food and service very good. Easy location to travel to. Clean and welcoming.

Incredible food and amazing staff lovely experience. Thank you Alys

Cheryl looked after us very well again yesterday - and our meals were excellent. We’ll be back soon!

First time visiting and would 100% would recommend! Adam was very welcoming and friendly, by the end of the evening felt like part of the family! Will be visiting again soon! Food was delicious and a lovely atmosphere to the pub!

I was welcomed to the quill and taper by the lovely Alys, she was absolutely fantastic by finding us a table without even booking beforehand. The service we had was as great as the food we received, so maximum stars for everything that day. We shall be back again!

Fantastic food served by Sian who was supper. Thanks

Adam served me and my family, honestly was the best customer service experience I had! We had a great meal and Adam seemed very happy to help! Thanks for a great experience.

It was our mums 80th and the staff were brilliant. Gave us a secluded area, flexible with candles, brought the cake out and took some great group photos. Even gave us a discount on the main meals despite us not having a voucher. Brilliant service. Thanks Heather and the rest of the team

Adam served our table and was very friendly and attentive. The only slight downside was the waiting time for our food about 40 minutes but our booking was for 1.15 on a Sunday so I could expect a longer wait than normal.

Adam was an amazing server, very friendly, funny and chatty

Adam was great and very helpful.

Adam was just brilliant, very attentive and funny and we really appreciated that personal approach which made our afternoon, thank you!! Xxx

Warm cosy pub with friendly staff. Good food which we all enjoyed and with 30% of mains it became affordable.

We had the most expensive thing on the menu. The meat was good (although my wife's lamb was overdone) but it came with potato cubes that were literally like cardboard. When we told the staff they said sorry and that maybe they'd been left in the oven too long (I would think since lunchtime at least) and that was it. No offer of complimentary chips or something. Bizarrely veg also not available as a side. Wouldn't eat here again. Nice place otherwise.

Always the best experience when we visit the Quill & Taper in Four Oaks Today we met Adam he was just the best host .. attentive .. advising and funny .. a credit to your company

Held a wake here - buffet lovely Staff extremely accommodating . Handy location for the train for the younger cousins attending back from uni .

Lovely place to eat,friendly staff,Heather was our server and good food.

Nothing bad to say. We had a fantastic Sunday lunch. Food was very high quality and delicious. You get a generous portion which isn’t often the case at many places these days! What you get is spot on for the price! Adam our waiter was very attentive and kept us up to date with how our food was doing. Very impressed. Can’t recommend highly enough! A great meal in a really nice setting!

It’s ok. Great place to grab a drink either before or after a train trip

Adam made the dining more enjoyable. We were celebrating a birthday and he made it known. Must say he made it special him reading the special requirements to know he had diners with a bday. He's a credit to The quill & taper Thank you Adam xx

Very disappointed over the last few weeks, items unavailable and last week I ordered a steak sandwich, the bread was stale and not worth the money.We have been coming for a while , noticed the quality has changed pity as they are always welcoming

food was a little burnt and dry but apart from that it was amazing a very cute set up and adored the inside service was very good for the amount of people in the section absolutely amazing on there part

Adam was a fantastic host. Really great service.

Adam’s service was excellent and alys management was on point. Great night!

Served by Adam he was great. All was very nice

Delicious piping hot meal, very tasty. Drinks came straight away and we didn’t have to wait long to be served our food. Our server Adam was attentive polite and helpful. Fabulous meal out at The Quill & Taper 😊

Cheryl and the team go above and beyond to make sure your visit is an enjoyable one.A fabulous local pub with a great atmosphere and excellent customer service.

We had a family on Friday, payday weekend. Expected it to be busy but arrived at 7.20 to a relatively quiet bar and restaurant. Table booked at 8.15, we had a lovely table and we’re not rushed at all by Alys and George who were attentive but no in our faces. Really good service and we were not rushed at all. Food arrived, mixed grill, sirloin steak, duo of lamb and steak pie. All plates were superb and quality and quantity were great. Definitely go here again and would recommend it. Such a shame it was quiet, ( maybe a one off) but if not people are missing out. Thanks for a great night.

Attentive staff and food was splendid

Lovely lunch, the manageress was very professional and friendly.

Great place. Great service. Although a tad busier than last time as it was a Sunday lunch time it was still a good service & didn't wait too long. We like table 2.

Always had excellent service and food here. Adam was our waiter tonight and did a great job, recommended wine, efficient service and very knowledgeable. Nat, Phil and Lee prepared the food in the kitchen quickly and as always the food was excellent. Would recommend if you want a good meal, great service and you can take your dogs too if you want. Only thing missing would be people who can’t park their car within the lines 😣.

Friendly staff and excellent service

Alys was great really friendly and welcoming the service was great I would definitely recommend coming here it was great the food was great

Easy booking, great food excellent service from Ellie. Lovely surroundings.

Danielle was excellent and handled some very unpleasant customers very well

Waitress was rude and said abruptly I finish in 3mins so you need to go to the bar to pay. Chocolate bomb sauce was not hot enough to melt the chocolate so wasn't pleasant to eat. The deposit wasn't taken off the bill and the 3 courses for £30 deal wasn't itemised correctly.

Service slow at best !!! Waited 20 minutes for drinks then at least 30 minutes for starters . Group of 8 , 1 child and his meal had to be chased up !! Staff illness was the excuse , sounds like a you problem. We were celebrating a birthday and the cake I took myself we had a 15 wait for!!! Would not rush back and even the money off does not make it worth it. We went for a family celebration not a discount due to poor service.

We hired the bottom part for a 13th birthday celebration s, all having a evening meal. There was 29 of us. We got to go in earlier to set up the area. We had already dropped a tray bake cake and brought cup cakes as well. The staff brought the cakes to us after everyone had , had the meals, we did have to ask a couple times , just as some of the kids were getting restless at this point. But it was not an issue at all and considering the kitchen had a full pub and our private section to cope with all the staff did amazing job. The QR codes were great and ment less messing around and everybody took care of there own ordering an definitely less head ache trying to woke out separate bills at the end. Would definitely come again and recommend it.

Nice facilty, didn't try any food only drinks and quiz, good car park and doggy friendly place

Online booking hadn't filtered through but front of house were very accommodating. Our waiter, Adam was very helpful and attentive. Food great, would come back.

I just love this pub. The staff are amazing and the pub is so lovely and cosy.

A wonderful atmosphere, amazing fresh food, happy and helpful staff especially Cheryl thank you for making our first visit memorable xx

Very nice Valentine’s day lunch, looked after by Alys and Cheryl very well.

Alys was brilliant, polite and helpful and alway had a smile the whole time!!! Thank you

Few items were missing from menu due to new menu soon. We waited 45 mins for our food but were not warned of the waiting time when ordering and no apology was made when the meals arrived. The mushy peas were cold and the rest of the meal not as hot as usual. Coffee machine was broken so instant coffee offered and accepted but I did not feel £3.20 was the price to pay for instant coffee so complained only to be told " there was no button to record instant coffee so ask - based on this day, there will not probably be a next time. for a capaccino neor free"

Lovely place to have a meal and a few drinks heather was very welcoming

Came to the quil and taper for some food with some friends and the waitress who served us was very friendly and happy to help with the many questions we asked about the food. Special thanks to heather who really made our visit extra special

Had a great night on Thursday, our server the lady who had hand tattoos really made our evening!

We have just left here after an evening meal. On arrival, we were greeted by a woman called Cheryl...her attitude was absolutely appalling towards her staff, shouting at a kitchen staff member for trying to get some ice at the front of house. Her shouting caused more of an un necessary scene than him getting some ice. I get it, you're busy, but that doesn't give you the right to talk down to staff. Our food took over an hour to come out. The girl serving us (left section as you walk in) was new, she was wonderful. Very polite and friendly, Cheryl definitely needs some customer service skills off this young lady (sorry didn't get your name) but you deserve a pay rise already!

Great atmosphere. Food is good. Staff lovely

Great food and atmosphere, Rosie was especially great! Polite, professional and welcoming!

Relaxed atmosphere, staff warm and welcoming.Great service from Rosie 🥰

My Wife and I have regularly used the Q and T since it's rebranding. We always enjoy the friendly service, atmosphere and good food.

Myself and wife decided to try the Quill & Taper 3/2/25. For the first time.We were happy to have done so, the food,service was second to none, and we booked again to return for Sunday Lunch with our friends and family🫠.

Lovely atmosphere, excellent food and drink. Professional, friendly staff

Excellent staff and food. The atmosphere is good and its always clean and tidy. Never had a bad experience there

Used to come here a lot just after Covid, enjoyed bringing my kids here to eat, but recently came in and the service was poor, the attitude of the staff and manger on floor was unpleasant

Excellent service. Being a Monday, the whole establishment was very quiet. This suited us as our party we’re to converse easily

Heather was an exceptionally kind, attentive and pleasant host which is all the more impressive considering it was her first week on the job and still learning the ropes! Thanks Heather and the team. X

Booked at family meal.to celebrate father in laws birthday. Attend the quil.om a regular basis both for a drink and for meals. Never disappointed. Staff as always very friendly and remember our names as regulars. Would highly recommend if never been before fir a warm welcome.

Rosie was very attentive, efficient & personable. Experience would have been improved with background music being audible.

Starters good, mains basic pub grub

Very good food and atmosphere great service from Adam

Excellent meal and great service from Cheryl and Sian and lovely food from Gaz

Great dinner in the cosy warm pub. Really helpful and friendly staff and lovely food.

The food was lovely, the place felt clean, the staff were friendly. Had a really nice experience! Looking forward to bringing the dog into your dog friendly area. Will be back! Thanks!

Fantastic turkey roast dinner, just like home made, good portion size, lovely vegetables , excellent service, what more can you ask for 😁

Sadly not great, food quality not good and not as advertised Even the beer was a bit warm and flat Glad we had a 30% off mains voucher We won’t be back

Amazing experience. Came in on 10/01/2025. Booked for a table of 6. Food was amazing. But a special credit to Adam who looked after our table. He made our experience and Nothing was too much trouble. He made sure we had everything we needed. He was a fantastic host and a real asset to the quill and taper.

A very enjoyable lunch out with Mom. Excellent service. Our meals were freshly prepared and hot. The manager was on the ball and kept everything running smoothly. Nice ambience. I would definitely recommend this place.

Went with my family on 1st January along with our 4 year grandson upon arrival were treated with warm welcome and seated to a table soon after waiter came and introduced himself with his name and said he will be serving us and help us with making choices according to our liking, our grandson was given some crayons and picture paper to keep him entertained. Our drinks and food order were taken and were delivered within reasonable time. The service was excellent, food choices veg/non vegetarian was excellent 👌 The place was very lovely atmosphere was good enjoyed our trip very much, would definitely come again 🍻⭐⭐⭐

We had a wonderful meal for NYE, the service was exceptional, special mention to Adam who was superb!

As we walked in we were greeting by a rude man who just stared at us? He then said “what booking”. That set the tone for the whole evening. We Had to go up to the bar everytime we needed somebody to come over to our table because we were being forgotten. Waitress was rude and kept telling us she was under pressure because there was only one chef in the kitchen. She Told us to be quick at ordering our food and rushed putting our food down telling us to hurry up telling her who’s food was what. Felt really rushed when ordering and eating but took the food an hour and a half to come out and didn’t see a member of staff since. Had to go up ourselves after half an hour to pay the bill.

No hawkstone premium larger available and no roast beef for Sunday roast went elsewhere for lunch items were showing available on the app however when it came to payment it was only at this point that we became aware that items we wanted weren’t actually available

Lovely service - very informative and polite. Adam was very fun to have as a waiter and made us all laugh.

First visit and will definitely return. Food was very good for the price, server Adam was fantastic

Nice relaxing time. Not noisy able to talk

We had a very disappointing experience during our recent visit. Our table was booked for 6:30 PM, but we arrived 45 minutes early, hoping to be seated sooner. The restaurant wasn’t busy when we arrived, and the manager initially told us it would only be a 5-minute wait. However, we weren’t seated until around 30 minutes later. Once we were finally seated, it took a long time for someone to take our order. When they did, we were informed that the kitchen was experiencing issues and there would be further delays. One waiter kindly offered to try to get our starters out quickly, but the manager then contradicted this, saying the kitchen wasn’t ready since our reservation was for 6:30 PM, even though it was just 6:15 PM at that point. This inconsistency was a little confusing, though another waiter later came over to apologize and explain the actual kitchen problems. (Didn’t sound good) When the food finally arrived, it was underwhelming. The dishes were dry, bland, and poorly presented—certainly not worth the £23.99 price tag. We couldn’t even finish our meals. To their credit, the restaurant took the uneaten food off the bill, but by then the evening had already been ruined by delays, miscommunication, and subpar food. We were left wondering if this was an off night or a reflection of the restaurant’s standards. Given the positive reviews we had seen, this experience was surprising and deeply disappointing. Unfortunately, we won’t be returning.

Great meal and service as always - thanks to Cheryl and the team. Made our Christmas Day very special . Thank you, Ian

Nice place, nice staff, happy to return :)

Delightful meal. Best steak and ale pie ever. Service was excellent, food was served really hot. Adam was excellent, courteous and very friendly. Shall definitely dine here again.

Delicious food and great service we’ll be back. Thanks Danielle & Sheryl for looking after us. The kebabs are gorgeous.

Food drinks excellent staff slow may have been new

Excellent food and service .Thank you .Wonderful meal ,excellent service. Really couldn't ask for more. Merry Christmas to you all

Great service and good food, good choice on menu.

Always excellent food served by friendly and efficient staff in comfy surroundings. Can't wait to come again. Min

Sian & Georgia were excellent. My wife and I were overwhelmed with the service. Extremely friendly throughout a super meal, and a few cheeky drinks. Many thanks 😊.

I went to the quill a few weeks ago and was greeted by the very friendly Alex who really makes sure his service is what’s expected Food looked and tasted amazing. Thank you Alex and the team for an amazing time there

First of all I would like to say that our server Adam was excellent, however, our experience was let down on multiple levels. We were a party of 9 made up of adults and children, with my son being a wheelchair user and we were out celebrating my daughters birthday. We were sat in the dining area which could only be accessed by steps meaning my son had to enter through a fire door, and when he needed to visit the toilet, he had to leave the building and re-enter through the main door. Which meant that he, and everyone sat near the door, needed to put on their coats when a visit to the toilet was required. The disabled facilities were also not separate so my 17 yr old so had to be taken into the womens toilet by his female carers, and the cubicle was on the small size for a wheelchair user and their helper. The starters were not bad, but we were definitely let down by our main meals, which to say they were poor would be an understatement. I attempted to take a bite of my chicken burger, but it was inedible (Adam did refund me the cost of this on my bill). My wife managed a quarter of her burger, but again this is as far as she managed to get. I would like to say that it was just the burgers that were poor (4 of our orders were burgers) but the fish and chips was also of a standard that I believe you wouldn't like to hold yourself too. We were continually reminded of a party of 22 dining after us and were ushered into the bar area for desserts, which wasn't a problem, but when I came to pay my bill of £270 and I commented on the poor quality of the food, I was told that this could have been down to the chefs concerns for the large party that were following us. It was such a shame that we were let down by the quality of the food, as it had been recommended to us by a number of people, and it did taint the birthday celebrations.