Restaurant at Rookery Hall Hotel and Spa in Cheshire East

I really dislike writing negative reviews, and at first, I wasn't going to bother, but after thinking it over, I feel it's important to share my experience. Last year, my husband and I had a small wedding registry event at Rookery Hall, followed by a lovely Sunday lunch with our family. The staff were fantastic, and the food was exceptional (although, looking back, maybe it was the champagne that made everything seem even better). For our anniversary this year, we decided to return for the same Sunday lunch and relive the wonderful memories from the year before. Unfortunately, this time, our experience was disappointing. We were warmly greeted at the door and seated at our table in the beautiful, formal dining room with high ceilings. We chose the two-course lunch, and eagerly anticipated the meal. We both ordered the prawn cocktail to start, followed by the roast beef for our main course, just like last year. However, something had changed. Either there had been a shift in the kitchen or the quality of the ingredients had dropped, but the food was not up to the same standard. Let’s start with the prawn cocktail. The prawns were frozen, which I understand is common in many restaurants, but they were poorly defrosted and not thoroughly cleaned. There was still water at the bottom of the dish, and the Mary Rose sauce was scarce. The dish lacked seasoning and was served with cheese crackers instead of the usual bread or crackers that typically accompany a prawn cocktail. I would have complained, but it was extremely difficult to get anyone's attention. Now, onto the roast beef. Unfortunately, the beef was so tough I couldn’t even cut it. To be fair, my husband’s beef wasn’t as tough, but neither of our portions were the "pink" roast we were promised by the waitress. The plate came with a tiny serving of red cabbage that was overly sweet, as well as roast potatoes and Yorkshire puddings. The potatoes were dry, as if they'd been cooked earlier and reheated, and the Yorkshire puddings tasted like they came from a frozen catering pack. I’ve had enough Sunday roasts to recognize when something’s not right. The cauliflower cheese was dry, and the carrots and swede were actually quite nice, but there were no green vegetables on the plate. The gravy, unfortunately, was nearly tasteless. It was a complete disaster. Honestly, I haven’t had such a poor Sunday roast in a long time, and I’m not exaggerating. When our plates were cleared, I hadn’t touched any of the beef. I did eat the Yorkshire pudding and potatoes, as I was hungry by that point. I mentioned to the server that the beef was really tough, and her response was, "Oh, no one else has complained; I’ll let the kitchen know." There was no apology, and she quickly whisked our plates away. Needless to say, we decided not to stay for dessert. When we went to pay the bill, it was again difficult to get anyone’s attention (there were two large private events happening at the same time). In the end, we had to go into the lobby to settle the bill. When we reviewed the bill, we noticed we were still charged for the beef. We asked to speak with the manager, and after waiting around 5-7 minutes while we stood awkwardly in the lobby, the manageress finally came over. She did remove the charge for the beef from the bill, but once again, she said, “Nobody else has complained.” It’s safe to say we won’t be returning to Rookery Hall for another anniversary lunch. It’s such a shame because the venue has so much potential, but perhaps the two private events affected the food quality. What was most disappointing, however, was the lack of apology when we did raise our concerns—it really detracted from the experience.

We live locally and love having a meal at Rookery every couple of months, it really is a treat and one that we thoroughly enjoy. Our reservation was on a chilly October Sunday evening and it was great to see the restaurant nicely busy. Our food was amazing, we both had the scallop with Granny Smith apple: delectable and delicious. To follow my husband had Scottish turbot with mussels and caviar sauce and Hereford fillet of beef with a plethora of beef essence accompaniments, our side orders of rosti potatoes and tenderstem broccoli were the perfect addition. We couldn’t resist a small cheeseboard of brie, Cashel blue and Montgomery cheddar, served with tasty chutney and flavoursome Rookery honey. Washed down by a perfectly dry Chablis. The service was impeccable, every interaction was perfectly executed. Yes, it was pricey, however as with anything you get what you pay for and this was money well spent. The only thing that we feel could have been done differently would be to take our coats on arrival. To carry our coats from the lounge to the dining room and then back again was cumbersome.

I decided to book the doggy afternoon tea for myself and husband plus our bouncy border collie. Bit nervous as she loves people and does get very giddy. But it was amazing! Thanks to the kind and friendly staff. Especially Dan who gave our dog lots of fun. The sandwich were lovely just a bit dry however it was a hot day. The cakes were my favourite with the hot scones. The dog had a plate of treats which kept her busy and also Dan came over with little treats and she performed her tricks for him. When we got home she slept for ages! It was definitely a fun day out for our dog. It was lovely weather so we asked if we could sit outside and it was no trouble at all. The was garden peaceful and we enjoyed watching the fountain and relaxing. Don't expect cheap! but it's well worth it for the selection and service. We upgraded to the champagne and loved it so much we had two glasses of champagne. A great selections of tea too and I went for chocolate tea!

We live close by and love to treat ourselves to a meal at Rookery, it’s not cheap however you absolutely get what you pay for. After enjoying an aperitif in the garden, we were seated at a fabulous window table. Our food was fabulous: delicious mackerel to start followed by Halibut and a succulent steak, accompanied by peas with pancetta and incredibly moreish rosti potatoes. We shared a selection of 3 cheeses to finish: Cashel blue, mature cheddar and a delectable brie coated in nettles. All an absolute treat for the tastebuds. The waiters/waitresses were delightful, especially Morgan who is an absolute credit to this fine establishment. Our next visit is already booked and I can’t wait to return. Highly recommended especially if you are local.

We had dinner here as part of a main package at the hotel for my husband’s birthday. The waiting staff were so lovely, polite and helpful. As we went into the dining room for dinner, the staff wished my husband a happy birthday, and brought us a complimentary glass of Prosecco to celebrate. We had the menu explained to use in detail and decided to go with the chefs experience menu. I cannot put into words how delicious this was. It started with chefs snack, followed by a pea soup and sourdough, then salmon, then lamb which might I add was out of this world and the best thing I have ever tasted, then a sorbet and lastly the rhubarb cheesecake for dessert. Each dish that was brought out to us was throughly explained in detail. The waiting time between each dish was perfect.

Stayed for my husband's birthday as a surprise. This hotel is lovely, comfortable, clean, staff are friendly and helpful. The spa is great. Stayed in a superior with feature and definitely would stay in again. It is expensive but you do get a great service

We had a superb Sunday lunch yesterday. The setting was beautiful , the food gorgeous - the pork was to die for and the cauliflower cheese was the best I have ever tasted. What makes this place so special are that staff. All so charming , interactive and attentive. Rookery Hall you should be very proud as we all agreed this was the best Sunday lunch ever !

(Actually not the restaurant but a bar snack.) OK I am biased. We had our wedding meal there 26 years ago, and returned for an anniversary lunch. But that doesn’t affect our opinion. The cauliflower and cider apple soup was possibly the best soup I have ever tasted. (I am 76). More to the point is that, the much better half, thought the same. Then a Lobster Pizza to share. We have never had a lobster pizza before. It was worthy of a celebration. We had a quietly romantic, celebratory, quality time in a corner of the bar, which we found perfect. Then the lovely waitress brought out a plate with ‘Happy Birthday’ on it with a couple of chocolates. We shall be back.

My partner and I dined here yesterday evening, with some friends, to celebrate a 75th birthday. From the moment we arrived we were warmly welcomed and looked after by the truly excellent Dan, Eva and Ollie. The staff really made our evening and added to a memorable experience. I should also mention the food which was outstanding! We all enjoyed our meals which were perfectly cooked and beautifully presented. Thank you so much!

My wife and I dined at Rookery Hall and enjoyed one of the best Sunday lunches we have had in a long time. We were met by members of the Front of House Team and escorted to the restaurant, where Helen gave us a wonderful friendly welcome and showed us to our table, which as always was spotlessly clean and beautifully presented with immaculate cutlery, glassware and fresh flowers. Once settled we were given menus, which Helen explained the contents of and took our wine and water order. The restaurant at Rookery Hall is an impressive room looking out onto the pretty formal gardens and patio dining areas - this is a really grand but homely hotel and the excellent staff team enhance its feel of welcoming elegance and charm. The menu contained a good selection of options and we particularly liked our creamy smooth chicken liver parfait and salmon and crab starters, which clearly showed a lot of effort had gone not only into the quality of the food but also its presentation. For our main courses we both chose pork which was excellent and tasted superb, accompanied by a nice selection of vegetables - all cooked to perfection. To finish we had a cheese selection and a rhubarb panna cotta, which were fabulous. The kitchen brigade who prepared and cooked this lovely meal deserve every credit for their skilled hard work behind the scenes - it was simply outstanding in every way backed up by the professionalism of Helen, Josh and the other team members on duty at the hotel, that day. Our meal was not only delicious and tasty it was also excellent value for money - 10/10 to everyone at Rookery Hall - thankyou all so much!

3 of us came for afternoon tea on a Saturday afternoon and oh my goodness could it be any better?? One vegan who was delighted with the choice from start to finish and 2 who weren’t vegan. The sausage rolls should be sold on their own - incredible!! We had fabulous service and literally couldn’t fault a thing. Reasonably priced and such a lovely afternoon. Well done Morgan and team - what an absolute delight. We can’t wait to return!

Food is excellent quality and can choose from a taster menu or seasonal menu. Presentation of food was beautiful and staff fabulous. Would recommend especially if you was going for a special occasion

Lovely evening at Rookery Hall,staff were all great,food and drinks were excellent in a lovely well cared for settingThey accommodated us at the last minute and did everything they could to help,even though we’re were not staying in the hotel.

My wife and I chose to have a pre-Christmas Sunday lunch and returned to Rookery Hall. As always Rookery Hall is an amazing customer experience and we were not disappointed in any way with our latest visit. As soon as you turn into the impressive driveway you are reminded that this is no ordinary property. Rookery Hall was beautifully decorated for the Christmas season and its impressive rooms were both welcoming and immaculate. We ate from the Sunday Lunch menu and enjoyed three fabulous, tasty courses which were cooked, presented and served to perfection in the elegant wood panelled dining room. We were looked after by Helen and Morgan, both of who's menu knowledge, professionalism and customer skills service skills were outstanding. Without doubt, this is what quality looks, feels and tastes like!

We went as a belated wedding gift. The food was excellent, well cooked and very tasty. Our server Dan was friendly and very attentive. He also provided us with some chocolates to celebrate. We would go there again.

Waited for 15 minutes to be seated, was sat inside an empty room in a table with an un-ironed table cloth the food was great and a fantastic variety had to keep leaving the table to ask for drinks etc as no one served us or kept theyre eye on us Went o pay and the lady removed my card before the transcation had processed properly, asked me to do it again and it then charged me twice !!! had to chase a refund then wouldnt return far nicer places locally this place has dropped ins serbvice and care

Absolutely loved our doggy afternoon tea this afternoon. Food was beautiful, the dogs’ tails didn’t stop wagging from the moment we sat down, amazing service, will definitely be back!

The Rookery was a very good choice for our two day business event and provided a very comfortable overnight stay in between. The main event room was very spacious and well equipped for the days' business and doubled as a function room for our evening meal. This had originally been planned as a BBQ on the terrace directly outsidethe room, but the weather meant this had to be transferred indoors. Nevertheless the burgers and wurst sausages were probably the best I have tasted at a BBQ. In between all that we enjoyed lunch and breakfast in the main dining room, all of which was very good. The pool looked great, but I didn't get chance to use if this time. I did manage to use the well equipped gym before breakfast on day two. Staff were all very welcoming, courteous and attentive. No doubt The Rookery would be also bea good venue for other social and family events, or just a place to get away for a couple of days.

My friend and I booked the Rookery restaurant to experience the new tapas menu advertised in the local newspaper but on arrival were told there was a fault with the kitchen facilities from a fire alarm the night before so a very limited menu was available. I asked why we were not contacted prior to arrival to explain the changes. We also discovered that the fire alarm was from at least 24 hours earlier and no credibile explanation was given. We couldn't find anything to eat for dinner on the menu. Mainly consisted of sandwiches, only three main meals and salads. We left feeling very hard done by. So disappointing.

We had been for lunch here many, many years back (of which I had no memory) but this was the first time for dinner. The dining room is lovely. Lots of dark wood panelling entirely in keeping with a Georgian building. Great views of the countryside through floor to ceiling windows – with an almost equally large mirror at the other end, giving it an impression that it is even more spacious than it actually is. We were staying overnight at the hotel and could have taken advantage of its dinner bed & breakfast deal but that would have meant taking the tasting menu, which didn’t suit us. So, we’d booked B & B and reserved the restaurant separately so we could eat the “a la carte”. It was going to be a very mixed meal. As you might expect, there was an amuse bouche in the form of a mushroom velouté – a pleasant enough consistency but underflavoured and underseasoned. I got “seconds” as my partner had a couple of spoonfuls and didn’t fancy finishing it. Yes, I’m the greedy one of the pair. Chicken terrine was also underwhelming as a starter. Basically, cooked chicken shredded and pressed back together again. It came with an egg yolk puree and a couple of bits of charred sweetcorn which did their best to try and lift it. Much better was a fillet of grilled plaice. That came with a lovely langoustine tail. And some Jerusalem artichoke served, perhaps a bit oddly, cold as a salad item with watercress. Really giving it a zing were some thin slices of a pickled vegetable. Perhaps more artichoke? Then it was on to main courses. It took a while for them to arrive. In fact, it had taken a while for everything. By now, getting on for 75 minutes had passed since we sat down. The problem, whatever it was, was clearly in the kitchen, rather than with the serving staff. But it was the sort of slow, that sucks the enjoyment out of a meal. Unlike the earlier dishes, a ribeye steak was well seasoned and accurately cooked as requested. It came with good chips, some chunks of parsnip and a nasturtium pesto, acting as a sauce. On the other plate, there was an excellent bit of cookery with some pork loin – well flavoured and nicely cooked to medium. It came with some long cooked belly pork, disappointingly with flabby skin that couldn’t be eaten. There’s also a baton of sarladaise potato which I don’t recall eating before and which was delicious. Similar to dauphinoise potato but even nicer. Which is more than could be said for the cubes of swede which were more raw than “al dente” and, again, couldn’t be eaten. So, the savoury courses had been OK, but we decided that we didn’t want another long wait for dessert that we just knew would not be worth the calories, so just got the bill. Which brings me to my final moan. They add a 10% service charge, which is absolutely fine. But the bill then also has an open tip line. It is, to our minds, an entirely disreputable ruse to sucker unwary customers into effectively double tipping. I thought this practice had died out years back. Shame on them.

After enjoying breakfast in the garden at Rookery Hall in the summer, my mother invited some relatives there for afternoon tea, for her 91st birthday in November. As we were early and waited for the rest of our party to arrive, we were treated to an articulate and entertaining history of the Hall by Eva, who I think may have been the head waitress. She and all the staff we saw we very friendly and pleasant. The tea and coffee were hot and strong and there was a good selection of sandwiches and cakes - the warm scones with cream and jam were especially popular. One of our party provided a birthday cake, which was brought in with the candles lit, with all the staff singing "Happy Birthday". There were no other guests so we had the room to ourselves, but we felt that Mum would still have been made to feel special even if we had had to share the attention. Another nice touch was that boxes were provided to take surplus cakes home. A special afternoon, although expensive.

Breakfast was first class but dinner menu not inviting and extremely expensive for what you received.

We came to Rookery Hall for afternoon tea to celebrate a wedding anniversary in 2016 and so decided to try it again for my wife's birthday treat. Not a patch on our previous visit. Everything came just minutes after we had sat down, which was...

We have stayed and dined at this hotel before and found it to be very good. On this occasion, we were staying in a different hotel a few miles away, but had booked dinner in the Rookery Hall restaurant for one night. We were most...

We visited on a Sunday afternoon in July. I had checked the menu before and the sandwich selection advertised stated sandwiches consisted of egg mayonnaise, beef and horseradish, ham and mustard, cheese and chutney and smoked salmon. All seemed good. On taking the order we...

Outstanding takeaway from Rookery Hall restaurant We have had cookery by rookery at home a few times during the pandemic. Each time it has been very high quality, absolutely delicious and the portions are a good size. The team has been really creative with their...

Excellent service from Paige and Gemma. Very polite, helpful and remained professional when other customers were being awkward and rude. Food was of good quality and value for money. Good safe practices re Covid 19

Having not been for some time, I thought I would go for Sunday Lunch. The meal itself was very nice . The ambience was ruined though by their attempt to mix in ' minimalistic modern ' , with ' luxurious traditional inside , the latter...

Let's start on the positives - the architectural style of the original building, the landscaped setting and the option to take the dog with us for overnight get away stay. After that unfortunately the negatives centre around the bar and restaurant in particular. The decor,...

Where do we start,from start to finish they were fantastic, Emma when we first started to arrange our wedding was brilliant, when COVID arrived they were again so good with all the rearranging of dates, the number of guests when we had to cut numbers,...

My husband and I booked to stay at Rookery Hall for our 15th wedding anniversary. It was our first visit since our wedding in 2005. Unfortunately our arrival coincided with the Prime Minister's speech that all restaurants and spas were to be closed as soon...

Fantastic stay here to celebrate mum’s birthday. Staff are so friendly and make you feel welcome from the minute you enter reception. We had a beautiful room Our dinner in the restaurant was very high quality - fine dining and the langoustine starter was amazing...

Booked with voucher for 2 for 1 offer to give this place a try again. We had visited sometime ago for an evening meal in restaurant-and........ whilst the food was ok the service I am sad to say hadn’t improved. We did wonder if due...

Visiting on valentines evening for meal only, lovely vneue. Throughout the meal we did have a few concerns/issues which were: 1. Nowhere on the website did RHH&S state there was to be a limited menu on offer, while we found something we didn't mind, this...

We arrived at 1pm. and as expected our room was not ready until 3pm. No problem really as we went off to Nantwich for the afternoon. The following morning we went in for breakfast. Service was exceptionally slow as other reviewers had stated. Breakfast was...

I feel compelled to write a review based on the experience we have just had this weekend at Rookery Hall, the whole weekend was absolutely faultless from the moment we checked in. The quality and cleanliness of the room, the bar experience and attentiveness of...

Reception was welcoming and helpful.The room was clean and well equipped.The pool and spa was great (although it is a shame you have to go outside to get there).The food was good but let down by the service. It took half an hour for our food and drink order to be taken. The food then came quickly but when I was given my main course it did not come with the side order of chips. I pointed that out and the waitress asked if it would be ok if the chips came later. I didn’t have much choice but it seemed odd, especially for an up market establishment.Breakfast was great.The receptionist said we were welcome to stay and use the spa after we had checked out.

Did not stay at theHotel but we were invited to dinner by my brother in law while they were staying there overnight. We were rather disappointed in the food overall as it was OK but certainly not to the standard we were expecting. My main criticism concerns the wine glasses on the table in the restaurant. They were the cheapest of cheap small, Paris type goblets which were not appropriate for serving wine that cost £39 a bottle! How can a Hotel of this supposed calibration think that this is acceptable. Would never go there again. We did not see my brother s hotel room but he said it was OK but needed some TLC, certainly not worth the £170 price tag for 1 night b&b

On reception a choice of drinks offered whilst people arrived and then duly escorted to our named table. The service was very good and consistent throughout the meal. During the courses we were asked at our satisfaction and also to have any drinks or water replenished. The meals were well cooked, presented and tasty. Santa made a brief visit and a selection box was presented to the children. Luckily he new how many !!!!

We would like to say a special thank you to the staff at Rookery Hall for all their hard work over the Christmas break. There is a story to tell. We wanted to book for Christmas but had observed some mixed reviews through the summer period. We decided to ring before booking to voice our apprehension in light this. The hotel was convenient for our requirements.The response was professional and accommodating with special thanks to John Murphy and Jessica the Wedding organiser who although the booking was not for a wedding took over and made the booking arrangements very straightforward and was very re assuring. Agnes in the resteraunt was organised and very helpful and a credit to the hotel. The rooms were lovely the food nice and the spa facilities very good. Our party do wish to thank the hotel. There are a few points to mention which would improve the service as it is a shame to hear the mutterings in the lounge which if brought to management attention could make the hotel really stand out. The service in the dining room one evening was exceptionally slow- 2 hours for a meal is a bit much although residents were not in a rush to go anywhere! No towels in the bedroom one day and it took 4 requests by phone over a period of an hour and a half to get some. Breakfast seemed there was a shortage of staff so a long wait. No umbrellas available to walk from the outside rooms to in to the hotel- when wet it would be good if there was an umbrella stand at each point to be able to walk each way without getting wet having dressed for dinner. These are all points we feel are valid some of which were points made by other guests staying at the same time.This will not deter us as the staff worked hard but if the service was sharper this could hopefully mean the inconsistent reviews could become outstanding which for such a lovely venue would be great. We shall return .All staff were very pleasant but not enough of them at varied times .It seemed that Christmas Day lunch service had to work like clockwork as the staff were under pressure. This could give the impression of school dinners which for such a hotel was a bit of a shame.

Came for Christmas lunch, the staff were friendly and attentive, and the food was good. Considering the surroundings the cost is reasonable, and the clean white table cloths and napkins, plus silver cutlery just added that touch of luxury.

We came to this lovely Hotel today for Afternoon Tea to celebrate our daughters 40th birthday. It was absolutely first class. Very tasty finger sandwiches, wonderful fruit and plain scones with delicious jam and clotted cream and the little cakes were amazing. Our young Granddaughter give it all a big thumbs up!

For the 7th time in 10 years I stayed at Rookery Hall over night for a relaxing week-end. This time with my sister. We had a wonderful stay, the stay couldn't have been more helpful. A mistake on the final checkout bill was immediately rectified. A great hotel to relax and unwind. Really lovely once again.

The dishes served were fabulous. Local produce is used extensively. Staff are all very attentive and clearly enjoy providing great service.

Great service. Great company. Friendly staff. Food not so bad. Recommended for a birthday or treat. Nice rooms

Beautiful venue with friendly and attentive staff. The food however was not good enough. My smoked salmon starter served with a slice of buttered regular processed brown bread - (£11) - if the chef’s imagination goes no further than dominating the plate with a piece of bread, at least use a quality artisan bread with a side of butter! My wife failed to finish her mackerel starter as it left her feeling ill. My lamb rump main was fine, but served stone cold. My wife’s trout main was served stone cold and the rhubarb was hard. We opted out of sweets. For just a meal out, even-though it’s a lovely place, there must be better places nearby.

Myself and a friend visited for a spa break, it has been well over 7 years since i had a child free night away and i was very excited to visit Rookery, having been recommended by friends. I have to say the Spa was excellent and the only reason for the two stars was because of the spa.

Excellent facilities good food and well appointed Spa. My Son had his wedding here was a perfect day and was truly a wonderful location

We stayed here for our first anniversary treat. Having stayed here previously a few years ago we knew we were in for a lovely weekend. The rooms are clean and spacious with a modern feeling. The spa spotless relaxing and a good choice of treatments. The customer service was second to none from the check in through to our dinner reservation. The food quality and choice was fantastic, so much flavour and well presented plates. Full credit to all staff both front of house and back.

Always a pleasure to stay at such a lovely hotel. Despite heavy rain we had a great time and the sun came out on the second day. Lovely rooms and comfy beds and the team and service were very responsive and switched on. Definitely a cut above well done!

We were here for a wedding but stayed the night before as well. Room was good, breakfast excellent. The bar could make sure they are fully stocked as a couple of (everyday) items they had run out of.

I received a Christmas gift which was afternoon tea for myself my sister and my mum . We all really enjoyed it the staff were friendly and the service was good . We had tea a selection of sandwiches and cakes all were delicious . We were seated near to the window which has a lovely view of the grounds . Would return in the future and recommend to others . Unsure of the cost as was a gift

Had a brilliant stay at Rookery Hall in one of the old rooms (February) which was absolutely gorgeous. All of the staff were fantastic but a special mention to Andy from the gym who went above and beyond patching me back together after cutting my finger awkwardly. Definitely recommend the dinner, b&b; package great value for everything included with the excellent leisure facilities etc.

We decide to try the afternoon tea here and I am so surprised to be writing this we never even got as far as a drink! The receptionist was very good and took us through to the garden area so we could eat outside. We were waiting a good 10 mins and no one came over so we asked a young waiter for some menus and he wasnt very friendly murmured yes and walked off he has no idea of dealing with clients and making them feel welcome he walked past us spoke to another table and then looked like we were bugging him asking for a menu !!!!!!, another 5 mins later still nothing so I went in and the waiter was serving people at the bar who had come in after us ! That when I started to get annoyed , i then couldnt find any staff at all until I looked through the kitchen doors and a young waitress came out she apologised and gave me two menus , still no one came over and the menu didnt even have the afternoon teas selection on , so after 20 mins we'd had enough and left I really didnt expect that at all and look forward to your reply .We ended up going to the Aquaduct cafe on the marina nearby was served straight away and it cost us a fraction of the price we would have paid at your hotel !

I booked a table as a surprise for a friend for her big birthday. All of our party do afternoon tea quite often and this was good. We had a wonderful time. With a table in the window to see the views and very attentive service. The food was well presented and was nice & fresh. We all especially liked that the tea was leaf tea and that we were each provided with our own personal tea strainer. Also when the tea was replenished all of the tea things were replaced - a nice touch, along with 2 plates right from the start (one savoury one sweet in case you are wondering!) Nothing was too much trouble and we are now looking for an excuse to do it again

This was our third visit and standards seem to have slipped on each visit.

We have visited a few times, but when we came on Sunday Kat was seeing to us she was so friendly and welcoming. Normally when we come food is amazing but staff aren’t normally very interactive. Kat definitely has the time for everyone in her ‘section’ as we saw her talk to a few tables. Keep up the good work and we will be visiting again

Stayed at Rookery as I was visiting family. From the start the staff were amazing. When booking I spoke to a wonderful lady called Rachel, who helped me pick a room that would best suit my needs ( I chose one with a tv in the bathroom for my son). On arrival the place just looks fabulous driving up, I was checked in by Jessica, it was busy which surprised me for a mid week but I guess I just arrived at a busy time. Jessica followed on with the fantastic service I had already had from Rachel making sure I had all the extra details you might need when traveling with children (menus etc).

Excellent food served in an historic setting and a good selection of vegetarian options. Great venue for a special meal a deux. If we hadn't been so recently it'd be on my list for Valentine's Day evening!

My wife and I arrived around 3.30pm and were checked in by a lovely receptionist who made us feel very welcome, and was friendly whilst still being professional.

We have just returned from a fantastic 2 night stay at Rookery Hall for Christmas. It was just perfect.... relaxed, delicious and high quality food, lovely entertainment with carol singers on Xmas eve and a great guitarist on Xmas day. The staff here are amazing .... Helen in restaurant, Kelly and Hayley in the spa, Jess on reception, the Egyptian gentleman in the restaurant as well as the gentleman with the mistletoe tie (sorry I can’t remember your names), the barmen... too many to mention! The whole team at rookery were so friendly and they made my mum feel so welcome which was very important as she was on crutches after an unfortunate accident a few weeks ago. The general manager is also lovely and clearly wants his guests to have a good experience at this hotel. We stayed In the new block and our room was really big with beautiful views of rolling Cheshire countryside and the super king bed was super comfortable! The Xmas decorations in the house are also beautiful. There seemed to be many return guests for Christmas. If you want to go somewhere for a traditional and relaxed Christmas, this place is perfect! Thank you to the whole team!

Margaret and I have visited Rookery Hall numerous times since we have been together

This is how a Hotel should be !. Style, Comfort and Good Value !. We loved our De-Luxe room in the 'New' block, and will certainly be back for more of 'Hand Picked Hotel' hospitality.

We had two very enjoyable meals, Unfortunately the occasion both times spoilt by poor bar service and the price of the drinks..

Couldn’t fault the dinner here at all. Five stars for service, quality, presentation and value. One of the best meals for a long time. The only down side was that there wasn’t much time given between courses but this suits many. Truly excellent

The diner is a second class citizen if there is a wedding party at the hotel also. Wine ordered to be told half an hour later it is not available. Overpriced drinks and sauces that one would expect with main courses on offer e.g. pork fillet , expected sauce Apple. Not available.

We decided to visit Rookery Hall to celebrate a graduation in the family. In all eleven of us were in our party. Eight had the afternoon tea and 3 of us with smaller appetites went for the cream tea. All those that had the afternoon tea enjoyed their choice. I was amongst the three who had gone for the cream tea, for my £8 I got a pot of tea (Caramel) a small pot of both cream and jam and two conker sized scones that if I had been inclined, could easily have been eaten in one mouthful. I was told later that they served a cream tea for children, I'm wondering if we were served this instead of the adult version, if we were I'm afraid we were still charged for the adult portions. The bill came to nearly £200.

I cannot recomend Rookery Hall enough. Fabulous afternoon in wonderful surroundings! The sandwiches were delicious and the cakes a delight.

Myself and two friends visited for afternoon tea which was very nice with a lovely selection of sandwiches and cakes and a wide range of teas.

Not worth the expensive price tag!

We ate in the bar not the restaurant but I have to say that we enjoyed. I had the risotto and it was quite good. We both agreed that we would like to try the restaurant if we ever get to visit again but the bar was excellent.

Had a beautiful dinner in the mahogany room - food was delicious and wine recommendations matched perfectly. Staff efficient and helpful. Great value for money.

Visited Rookery Hall this afternoon with my sister to be greeted by very friendly staff and superb service for our champagne/afternoon tea. Sat in beautiful surroundings outside with it being a lovely day. Will definitely be going again. 5 star plus.

This is one of our favourite hotels. Nothing is too much trouble for the staff who really go out of their way to ensure you have an enjoyable experience.

Busy restaurant but attentive staff Good classic cuisine Would recommend booking to avoid disappointment

This is my second visit to this hotel and spa. I can't rate it high enough. The rooms are beautiful. We booked the overnight with spa lunch, 25 minute treatment, 3 course evening meal and breakfast. The rooms are beautiful, special mention to Vernon who shows you to your room from main reception, he is always chirpy, he was exactly the same when I visited last November with my daughter. The food is fabulous with an amazing choice for breakfast. The staff are all lovely and helpful.

We had a two night break staying in the main building. Our room was comfortable but would have benefited from a thorough clean. The bathroom was looking tired with mould on the tiles and flaking paint. There was a stain on the bottom sheet this was eventually changed. We stayed on a B&B; basis. Breakfast was plentiful on both days. The dining room had real character but again required a good clean.

This was a truly wonderful experience . From the minute we walked in . The staff were excellent and looked after us during the whole weekend . The rooms were spacious , clean and well fitted which made the experience even better .

We recently dined here to celebrate my in laws 40th wedding anniversary. They had booked a private dining room for a group of 16. The room was lovely with a beautiful view, despite the weather. The staff were excellent, polite and efficient. We had our 3 year old with us for the occasion, they accommodated her well and provided a great kids menu. Special attention was also paid to those of our party with allergies which quickly set minds at rest. Special thanks to Rob who hosted us so well on the day.

Rookery Hall is what you would expect in terms of environment and price. It is a year since we went and so we went for Valentines Day as somewhere a little special. The food was OK but the starters were bland, certainly nothing special compared with a gastropub. What let this visit down was the lack of welcome and service. Service was slow and unfriendly with long periods of no-one being around. Staff from the bar when asked to find someone explained that it wasn't their area. There was no one keeping an eye on what was happening. The place would benefit from someone in overall control checking that guests were being seen to. We arranged for coffee in the lounge at the end and it didn't come until we had asked 3 waiters to chase it up and 1/2 hour later we were left debating whether just to get the bill and go. So as always I wish I had looked at Tripadvisor for recent reviews first where I would have seen similar to the above ! It will be a while before we risk going again.

We arrived for our pre booked dinner shown to our table all good so far - starters arrive a little small but ok - mains arrive luke warm on 2 meals nobody came to ask if the meals were ok so when they finally came...

Firstly I cannot fault the spa, however, I came for afternoon tea and it was really lacklustre. The sandwiches were...

What a rip off!This was sold as a prestigious New Year Eve Gala Dinner with 5 course meal with DG, Live band, fireworks etc!Clearly there was only a small attendance due the poor new tears eve the previous year so the evening was put together on a shoe string! The vegetarian option was appalling. Even though pre-ordered the staff had no idea who was a vegetarian on the table and continuously offered the meat option to two veggies on the table.Some of the food was not properly warm and some of the courses were tasteless. There simply was no atmosphere what so ever. The lighting was awful, cold industrial fluorescents which could not be turned down.No real decorations, but all this pales into insignificants when we come to the entertainment. Inept, unprofessional bordering on a shambles. No DJ. Not even a playlist seeing as the music was being run of an I pad!!!!that constantly kept freezing. No fade in or out to the tracks. At 11.45 there was no one dancing the music was flat with gaps in between. The manager on the night did do his best to galvanise the 2 piece band but it simply didn't happen.Dare I mention the Fireworks!!!! someone forgot to set them off or was this another oversight. There was none! another clear misrepresentation!We won't mention the warm wine at the best part of eye watering £45.00 per bottle. What a rip off!This evening was clearly appalling and I will be looking for a full refund as it did not deliver what it clearly advertised!

Afternoon- the only professional thing about it is the price. Avoid it or be disappointed. Dirty tablecloth- cheap end slice...

Stunning and creative food from a well thought out menu, incorporating great produce much of which appeared to be local....

So disappointed, we came here for our 10th wedding anniversary 15 years ago and it was excellent, it was so...

Did expect more. Beautiful building in beautiful surroundings. Room big and high standard. Especially bathroom. However you can hear people...

For my Birthday my Husband treated me to afternoon tea at Rookery Hall. He had arranged a window seat and...

Breakfast was excellent, but dinner choice was a little disappointing, and the dishes were inconsistent in their quality

El desayuno, el almuerzo y la cena se han muestreado. buenos ingredientes y opciones interesantes. Atractivo bar y terraza. La cena parece muy merecidamente popular y, aunque bastante caro. Hay un menú de mercado más barato. La lista de vinos es buena y varias opciones de vino por copa. Se siente muy elegante

Estuvimos en Colonia Hall, había reservado una mesa en el restaurante y no nos decepcionó. La comida era precioso y nos sentamos cerca de la gran ventana, así que tenía una vista fantástica de los jardines mientras comíamos. Hay dos menús; un menú de mercado y el menú a la carta, pero nos permitieron mezclar y combinar. Es también bien de precio teniendo en cuenta lo que pedimos y el tamaño de las porciones son decentes!

Disfruté de la cocina tradicional británica, tanto sus opciones de cena y menú de desayuno. Excelente servicio. El personal es atento y ayudó a que el restaurante sea una experiencia agradable.

I organised a formal evening meal for a business trip and the food was absolutely fantastic, would definitely recommend the fine dining experience here

Both dinner and afternoon tea was gorgeous. The restaurant interior is really nice and the food both looks and tastes amazing!

Very good food, clean area. A wonderful place to go for couples as well as families. Sunday's lunches are delicious and plenty.

One of my top 3 places to go for afternoon tea! more than enough food, loose tea was divine! The lady who was waiting on the very full lounge was very attentive and asked a couple of times if we wanted our tea pot refilling. We were also given a glass of prosecco each when we arrived. I will definitely come here again!

I've reviewed the hotel and spa on separately. We dined in the restaurant on our first night as part of the classic spa package. There are seperate menus, one for inclusive guests, one for others. The items on the inclusive menu seemed to be designed around cutting cost. They were far less appealing than the a la carte menu, and were more mass catering than as rosette. Given I'm a foodie I was gutted that the a la carte was an extra £15 per person on top of an already expensive stay.The food itself was ok, but not "knock your socks off" standard - maybe because I was on the standard class menu. The amuse bouche was smoked salmon on a cracker or crisp bread. I guess it had been plated up some time earlier as the crisp bread was not crisp. The service was somewhat chaotic. We, along with the tables around us, were brought amuse bouche even after we'd already had them, and then seemed to be forgotten for nearly 30 mins whilst we waited for mains. The same happened again with the sorbet amuse bouche. It was ok, but not the food sensation I was hoping for.

If you are wanting to relax and be really looked after this is the place to be . This is our 5 th visit . Rooms are large and everything available . Staff outstanding so helpful . Food in bar & restaurant fantastic . Spa has everything needed . I would recommend this to anyone . Look forward to every visit .

The service was professional but also very friendly. Our thanks to the chef who cooked us course after course with flavours that blew us away.

we went her as we got a package with the hotel for staying one night. The food was really good and of a high standard. The dining room was so much nicer than the other restaurant. The ambience was amazing. Roaring fire, small tables, attentive staff, wooden panelling, guitarist playing away what more could you want?The gluten free options were good as well, there wasn't too much off of the a la carte that we could not have, and then they prepared dishes separately. I went for the fillet and beef rib for main, which was delightful. The fillet was a little tough, but hey you can never know until you try it. But the ribs?? OMG melt in the mouth.The food was surpassed by the knowledge and friendliness of the staff. John the sommelier knew, well I was amazed about how much he knew and had a passion too. If you were ever in doubt what went with what and what you might or might not like wine wise ask - ask him Would use the restaurant again if I was staying at the hotel. Not sure I would go out of my way as it is a little way from anywhere really. But would recommendAs you would expect it is fully accessible for wheelchairs. You'd have to go in through the hotel reception to get there though due to it being an old building. There is a fully equipped disabled toilet as well which is situated a short distance from the dining room.