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3.0

Based on 65 opinions finded in 1 websites

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Nº 542 in 672 in Rotherham

Nº 97 of 103 British in Rotherham

CUSTOMERS TALK ABOUT DISHES WITH..soupcookedcakepudding
Score
OpinionsNoteTripAdvisor653.0

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Booked for 7 of us for Sunday Lunch. The staff were brilliant and made us all feel welcome. The meals were lovely, well cooked and well presented. We all had 3 courses, the menu had plenty of choice and the option for a smaller portion. We will definately return.

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Susan J . 2020-01-26

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We went for a Fathers day lunch, a set menu covering three items. The food was cooked to perfection and served by polite and attentive staff. If this is the norm we will definatly be returning.

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Doug H . 2019-06-16

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i maybe picked the wrong main but the service staff and starter were excellent very clean you can also have the same menu in the bar

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lynda186346 . 2019-06-15

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Resantly went for a family sunday lunch but to say we didnt enjoy it would be an understatment. when the food arrived it wasnt very warn and the meat was so tuff it was difficult to cut, there was no gravy and when we asked for some staff where a little sharp and said they would bring one when the had finshed serving other tables. We finally got some gravy but it was such a small amount for the four of us. we asked if it was possabile for a little more but this time it never came. we finaly gave up on our meal. Dont think we will return in a huury if at all.

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Jillian C . 2019-04-13

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booked a table for 32 family and friends and non of us were disapointed good choice of all 3 courses food and service was excellent will definately be back .

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john s . 2019-02-25

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I live in Australia and recently made a booking at the Carlton Park Hotel restaurant for my parents 65th Wedding Anniversary. Their attention to detail in my every request for the evening was perfect. My parents were delighted with the service from all involved from Reception, Bar Staff, Wait staff and the duty manager. Their meal was delicious and they enjoyed everything that was served to them. They even served up an extra surprise cake for their anniversary. Thank you for making their special meal and memorable one, and for spoiling them on our behalf.

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MaddieandTess . 2019-02-15

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23 of us were booked on a Sunday afternoon for my Grandmother's 80th birthday of whom 5 were under the age of ten. We had to cancel one place due to illness but despite calling in advance there remained 23 place settings so one had to be removed whilst we were seated. When taking orders we asked for smaller portions for some of the children (at no point did we expect to pay any less but over-facing them means they don't eat) to be told in no uncertain terms "it comes as it is just take stuff off when it gets here". No problem we can cope with making changes whilst our food gets cold. Then the dishes came: The starter I had was allegedly "field mushrooms" but tasted like button mushrooms in a tin of heinz mushroom soup. The prawn salad my grandmother had was a very small portion of North Atlantic Prawns with mayo and tomato ketchup dolloped on and served with a lettuce leaf. Main course was mostly roast dinner style as it was Sunday but the beef I had was so tough and well done I could have used it to resole my shoes. Roast potatoes were undercooked and vegetables tasted like they had been put on to boil for at least a month. Pretty much all of us said how disappointing it was. By dessert our expectations were low but even so the Carlton Park fell well short, my favourite comment was that the Sticky Toffee Pudding was not sticky, didn't taste of toffee and whilst it did have a spongy texture it was more washing-up sponge than cake sponge apparently the chocolate cake tasted like "brown cream". Dreadful experience - the service staff be truly ashamed and the kitchen team even more so.

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PurpleLime . 2019-01-11

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We were concerned as we’d heard the hotel had received a poor hygiene rating. After raising our concerns prior to going we were assured everything would be fine. I was sat near the kitchen and could see the mess over the floor. The food was not pleasant. A few strawberries and a hunk of melon on a plate with some badly chopped kiwi was a starter. The soup was so peppery it was inedible. Poor vegetarian option and a soup of a trifle. Would not recommend.

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Justlikegoodfood . 2018-12-03

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The restaurant manager Laura was very helpful and could not be more accommodating. Gave us her advice on the menu and we had a very enjoyable time chatting to her, which for us made it a good night.

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brian648 . 2018-08-01

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We have visited the restaurant on a few occasions for Sunday lunch and 1 of our party has Coeliac disease, the food is nice if you have no food allergies BUT if you do I would take your own or not go as they do not seem bothered about catering for them. On every visit we have booked making sure they know our situation and we have always rung the day before to double check to be told yes they do cater for coeliacs. Every time we get there they never have bread to go with the soup, the Yorkshire pudding they provided you could have played Frisbee with it was that hard and the only dessert they offer is fruit salad, fine if you like fruit, if you don't tough. So when they say they cater for Coeliacs what they mean is they can't actually be bothered to use their cooking skills to make an appetising dessert or buy 1 in for people who can't eat wheat and gluten for medical reasons not life style choices. Most restaurant chains are able to offer choices for people with dietary needs you would expect a hotel like The Carlton Park to. We are Very Disappointed and will not return.

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Loubielu47 . 2018-02-25

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Waste of money went to see manager following week to complain offered a weekday lunch no thanks after all years we have been here Never again.

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B4275KGjohnh . 2017-11-23

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Had a drink in the bar before our meal. The white wine was dry as requested but could have been better chilled. There was a wedding on so bar busy and service slow, The decor is fine and the split level bar is attractive. The dining room itself is of a modest size and quite intimate but it needs a re-vamp. Far too dated. Service was efficient and pleasant. I enjoyed the mushroom risotto though appearance on the plate was a bit off-putting.

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gill52015 . 2017-08-14

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Spa was great with a small pool, but has Jacuzzi and sauna. Very clean and fresh towels provided. The afternoon tea with prosecco was great. Plenty on the plate with as much tea or coffee as you want. No issues at all and very good value. Will certainly revisit.

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Martyn P . 2017-05-09

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Menu looked good but the food that was served was only just average really. Nacho starter was really good! The bowl they were served in was hotter than the sun! Also more dip would have been great, We did mention that there wasn't enough and the waiter did say we should have mentioned it and they'd have bought us more! Mixed overseas meat platter was disappointing, steak & chicken were dry but still had taste somehow? Corn on the cob was over done. Baked potato was pretty good actually! Sticky toffee pudding was a huge letdown, served not quite cold but only just above room temperature. It also didn't have much taste. The staff are very polite, very courteous & well presented.

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p40ulw . 2017-03-04

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Have stayed at the Carlton Park on numerous occasions, and have always used the restaurant. Consequently I have come to know Jonathan, and respect his attention to detail and kind professionalism. The menu, however, desperately needs a revamp. I usually go for a steak dish with a glass of red wine, but the rib-eye is an inedible gristle-fest! Also, the last time I dined there, they were out of stock of Malbec - probably the only location in Europe to be so! The fish dishes tend to be bland and dry, and the seafood platter was very disappointing. Come on guys! Up your game and I might consider returning. I miss Jonathan's waist coat!

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Hinckmeister . 2016-11-02

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Waiter on Friday evening was lovelying and tried to help with our choices in relation to wine.. Food was nice and arrived promptly. Presentation was good. Thank you.

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AngF1978 . 2016-09-25

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6 of us chose various meals,some of the dishes were quite tasteless eg steak and guiness pie ,fish and chips, crepe suzette. service was very attentive, the background music was modern..Reasonably priced dishes.

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wheelies09 . 2016-09-25

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Not a large menu but quality and price very good and very large portions excellent value for money and staff very friendly and nothing was to much trouble

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Michele H . 2016-08-21

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Un Salto a almorzar, sándwiches y patatas fritas y la comida era asquerosa. Después de comer la mitad de mi bocadillo seco me di cuenta de moho en el pan. Patatas fritas grasientas y duras como rocas. Concedido, esperamos tomó la comida moho de la factura. Este aparte, el lugar tiene el ambiente de una casa residencial. No volveremos.

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R E . 2016-08-18

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Nos alojamos en el hotel para una caridad que el 14 de mayo. El personal muy amable, podemos usar todas las instalaciones del hotel, lo cual fue genial. Las habitaciones eran de muy alto nivel. Sin duda nos volveremos a alojar allí de nuevo.

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Abi L . 2016-07-25

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I stayed here for business and unfortunately we ate the food. Burger came with a cheap bun you could buy for 10p each in a supermarket along with a thick tomato slice. Risotto was not a risotto but rice mixed with a pack of seasoning. The soup and sandwich was like a 2 day old services sandwich. Whatever you do don't eat here. Absolutely disgusting

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markswans . 2016-07-23

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Once again we were warmly welcomed at the hotel and had an enjoyable stay. I thoroughly recommend the hotel but I have a continuing complaint with the restaurant which has still to be addressed. The menu is rarely changed which means a limited choice if you have visited the hotel before or if you are staying for more than a couple of days. Surely it would be an important improvement to have a menu A and a menu B that could be rotated to give a better choice.

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Keith J . 2016-06-12

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We had dinner on the Saturday night, chicken was lovely but the veg could have been cooked a bit more, too hard

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94kathleen . 2016-04-25

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Theme night meal with family.Meals coming out at different timesStaff no idea who was having what and just dumping in empty space if people were away at bar etcno table drinks service except winemissing people out for coffee'sBread roll not asked if wanted brown or white so everyone swapping.Poor ingredients and badly cooked (chicken dry and tough, Beef was stewing steak)Cant blame wait staff they were over worked and courteousThey could really do with a floor manager to get things organised.

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Dave M . 2016-04-08

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The menu wasn't extensive but plenty to choose from.What we had was cooked to perfection and plenty of it

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Hilary W . 2016-03-14

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A pleasant enough hotel close to the M1 motorway - ideal for business visitors and offering a good range of facilities. Staff seem to be very friendly and helpful. I would be happy to go there again.

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iainJENNINGS . 2016-02-10

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DO NOT BOOK YOUR CHRISTMAS LUNCH HERE it was terrible it was cold we asked for more bread rolls as the ones that were out on arrival were dry the waiter came back and said that they only had one left! the soup was cold and one bowl had hardly any in the bowl, the turkey looked nice but had to wait about 10 mins for rest of dinner to arrive, One of the party ordered Venison and looked like a piece of coal it was that well done. We had to ask for gravy. Awful meal no one ate a thing. We pre requested soya milk for the teas and coffees and the manager came and said he had been trying to locate some but all the shops were closed!!! Yes its Christmas day! Mince pies came with 2 Satsumas we said there were 5 of us and was told we would have to share as they had ran out.Ourselves and another table of 8 were complaining at the same time the duty manager kept relaying messages to the manager until we all decided to confront the manager who told us to put it in writing to head office as he could not give us a refund. It was like Fawlty towers completely ruined our christmas day. One month later after investigations and and lots of letters we have eventually got our money back. We will never return here again. Service and quality of food was disgusting. I think they have got greedy and taken on too many booking we were put in the conservatory not the restaurant. For £65 a head you expect more than this.

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Diahar1 . 2016-01-29

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The food was just ok but priced as a proper restuarant, think works canteen and you will not be far away.

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drummogo . 2015-12-06

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We are going with a party at Christmas. Every year I have phone up to ask about gluten-free choices for a relative with Coeliacs because nothing is signposted on the menu.. Every year it is the same ; soup without roll, turkey without stuffing or sausage, beef without Yorkshire pudding, only dessert is ice-cream. When I pointed out that every supermarket sells all these things without gluten I was told "Well we don't buy from supermarkets" We would not keep going back except that it is a big group do that someone else organises.

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carolegg . 2015-12-03

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Ate here for a themed murder mystery evening on Halloween, with family. The night was a combination of entertainment and dining - not sure if either fully lived up to expectations, but that should not detract from, what was, a very enjoyable evening all round. The murder mystery was bonkers, as they always are and we got the murderer wrong - as usual, the 'hams' taking part as potential suspects, did a good job and helped to enliven the evening when we asked banal and very personal questions of them as they wandered around the dining room dishing clues out - the air was thick with red herrings - but who cares, it was a laugh! The three course meal was pleasant, with good choices on all courses, and their attention to detail on a requirement for a gluten free option was laudible. I had pate for starters and beef for the main, the beef was VERY good, thoiugh it would have been nice to have been offered some more veg, as, what they served us was very good and well cooked. I finished with sticky toffee pudding and custard - the pudding was, I think, just fractionally over cooked and the custard was a shade thin for me - but let's be brutally honest here, I scoffed the lot!! No probs! Coffee finished the meal and generally it was well received around the room.Service was polite, efficient, and, considering there were about 120 of us, plentiful. The floor show was a laugh, as I have said - but, to be honest, these sort of things are not my bag - but I enjoyed it anyway. The only major downside is the tiny bar, where getting served was a bit of a trauma, which was then worsened, when you realise how much the drinks are - 2 pints, a soft drink and a bottle of cider for around £20 is taking the mick, if not the advantage, of a captive clientele. Unfortunately, this is the way of the world, these days!!

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BomberCommand . 2015-11-01

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The decor is a little dated perhaps but we were able to enjoy mains which were well cooked and seasoned. A gluten free sauce was made available for my wife. Most main dishes were around £17 and with the house wine at around the same price we felt this was a little pricey compared to orher restaurants in the local area.

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kishere t . 2015-10-11

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Enjoyable meal, but service let the overall experience down. Dirty glass, items not needed on the table, i.e. water glasses, left and taking up room. Candle left unlit. Little things mean alot!

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Peter W . 2015-09-30

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restaurant in Carlton Hotel. goed eten, niet echt bijzondere kaart, neigt naar pub-food, bediening ok

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Arne K . 2015-09-28

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I have stayed at the Carlton Park on at least 5 occasions. Five days each time. So I think I have the experience to give a measured review. I have only sat in the recency restaurant once. The other times I have had my meals in the lounge. It's more relaxed there. I find staff very good and friendly. The food is well cooked. Try the gut busting mixed grill or the calorie conscious seafood platter. Both delicious but I would give an A* if tiger prawns were used instead of North sea prawns. On the whole a very good atmosphere by Rotherham standards.

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Lou A . 2015-09-11

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Reasonable choice and good standard of food, price about right for this type of hotel. Had the advantage of a advantageous price to include various visits to local attractions.

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Harry P . 2015-09-09

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Steak and blue cheese burger, with a nice Shiraz but served on a wooden chopping board??!! FFS.Good quality meat in the burger but put between two slices of toast, nice to be different but would prefer a good sourdough bun instead. Service was OK but with a steak knife through the centre of the burger, did make me worry about the meat texture but turned out to be made with good quality steak.Chips server in a small bucket, sigh, new season potatoes so were pale but they were well cooked.Waiter did ask if I wanted anything else, was tempted to say " a plate"

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bigfella20142014 . 2015-08-22

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Food excellent quality kitchen slow to produce long waiting times even when quiet Menu slightly restricted particularly if you are staying for a few days Little bit pricy

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Chris S . 2015-04-18

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Was part of a group of about a dozen colleagues recently in a private room.Very nice soup starter-hot and well-seasoned; beef main course-huge amount of beef on the plate which I simply couldn't finish and I hate wasting food; lemon meringue pie was sadly rather tasteless. Staff polite and friendly.Suggestions to management-moderate portion size to avoid 'overfacing' customers and reduce food wastage(I wasn't the only one unable to finish the meal). And bin the lemon meringue!

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gill52015 . 2015-04-08

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This is by far the worst service ever. I am actually sat in the restaurant as I write this waiting for all of the half eaten mains to be cleared away half an hour after finishing. The plates were dirty, the food was served but the gravy wasn't served for 10 minutes after the meal. The food had gone cold before we got any gravy for the table after asking for it 3 times. The table at the side of us had the same problem and complained too. whilst complaining to old blonde waitress the dirty look she gave them for complaining was horrendous. We booked in at 1:30 it is 3:10 now and we are sat looking at half eaten food. The beef smelt like cheese and was inedible for 2 out of the 4 people that had it which then put off the others around the table. We had the exact same experience here 3 years ago and said we'd never come again. We thought surely it's got to be better than last time. Unbelievably it had gotten worse.

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Kyle R . 2015-03-15

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Worst meal and service ever, came here 3 years ago and 3 years on EVEN WORSE. Service was so slow and never asked once if everything was ok with our meals. Began to serve another table before finishing serving ours. Food was barely edible, we were waiting for gravy for 10/15 minutes after asking three people we finally got it but our dinners were freezing. We was sat with our plates in front of us for 20 minutes after whilst they served and cleared another two tables in the mean time. Service very very poor, will never return to this restaurant again!!!!

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bbbbbbbbbbbbbbl . 2015-03-15

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The food was fine, other than frozen carrots. The cutlery was dirty and the staff were very young. Also the coke was flat and extremely watered down.

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Jack A . 2015-03-01

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Just had to write and say what a fantastic night this was, setting was beautiful, service was excellent and the food was outstanding. I had a soup starter followed by Romeos beef with vegetables, the beef just melted in my mouth and the veg was delicious, my girlfriend had the prawn starter followed by Seabass and was equally impressed. We both had a lemon tart dessert with cream and every bit of this meal was excellent, at £22.95 each followed by a Caberet act and disco, this was really fantastic value and a brilliant night.

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Modicmuncher . 2015-02-15

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Slow service, too many in, poor menu, watery prawn cocktail, asked if I wanted soup, but never given any, when asked where it was (25 minutes later - told it was being went back because it was cold!!!!), dirty plate for main course, slow vegetable service, pudding was the better course. Extremely disappointed a facist of almost £20 per person

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C R . 2014-12-11

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Restaurant we ate in in fairness, we had a table and room to ourselves. Business with colleaguesAll ordered different food from the menus, one specifically asked to have a plate rather than a wooden chopping board ( hygiene ) this request, although agreed to, did not take placeAll colleagues agreed that nothing special here, we are saying elsewhere next eek

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ian t . 2014-11-14

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Good food, well served, although the portions were too generous for some.Cooked breakfast was available from 7am, even at weekends (relatively unusual for many hotels) which was appreciated as we had to start work early.

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Xuios . 2014-10-09

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Good selection on the menu. i had the mixed grill it was ma meal on its own. very nice sausages. Good selection of real ales as well.Will eat here again on my next visit

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Mossey58 . 2014-10-09

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Watch out! Breakfast is removed on the dot. It is rather ordinary with poor healthy options. Literally, if you are one minute over time, it's gone and nobody to be seen of you need a top up of tea or other.

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Rubalkali . 2014-08-25

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Stayed there over the Xmas period , we had one of the rooms with a four poster , well worth the little extra, breakfast was first class to "

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Kevin B . 2014-06-07

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The Sunday lunch has gone downhill, sadly ! Starters are smaller than they used to be, the Beef won't slice it crumbles, like a cheap cut which is slow roasted for endless hours, the veg is cool, the gravy is fab, pudding are plentiful if you are one of the earlier diners, leave it a little later and they've run out. Please bring Sunday Lunch back to a good standard !

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Alison H . 2014-05-04

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I have not always been a fan of The Carlton Park Hotel,but having been to a wedding the day before decided to give Sunday lunch a go.The food was wonderful .its based in the large ballroom that could do with decorating,but this did not spoil our dining experiance and we will go again. Don't expect waited on you do form a queue to get your lunch ,but well worth it.

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SazMc . 2014-04-26

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Visited today for the 1st time with family- 2 Grandparents, 3 adults and an 8 year old. From the moment you stepped inside- we were all delighted- the waitresses work very hard and it was a beautiful old school service. 5 choices for starters and we all had soup- bliss- then carvery- the beef was the best I've tasted and I usually end up leaving the meat as I'm a bit choosy- then dessert- then filter coffee. In all it was £77 for 3 courses plus drinks and we all agreed that it was the best we'd ever eaten. What a gem- thanks also to Sarah for being so kind to our son with his dessert- she's a real asset in this day of excellent Customer Service- we all can't wait to return- thanks

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Cathagree . 2014-01-05

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I could not advise any vegetarian to use this restaurant, I visited with a group of work colleagues for a christmas meal and was presented with a vegetarian option which could have been been bought from any freezer from any supermarket,I expected more! All the meals in our group were served very late.I complained to reception and was told to put in writing,so here it is as requested! I was looking on the flyer and considering the soul and motown night,but I'll give it miss.

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steve p . 2013-12-20

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we attended the banquet on 23/11/2013 for my husbands 60th birthday,the meal was very poor and rationed . tried to discuss this with the manager through emails and he is just not interested/or cannot be bothered, his mannor is appaling and rude.it appears the hotel has too many functions on at once and cannot cope. I for one will not go back there.

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margaret a . 2013-12-16

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The Carlton Park's restaurant is reliable. The food is high quality and the chef doesn't push the boundaries unnecessarily. Steaks are particularly good. The wine list would do better to stick to old favourites rather than try to cover the world although the prices are reasonable.

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foodfanUK . 2013-10-29

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recently had sunday lunch here and was extremely disappointed.the food was poor and not very hot.staff were competent but not overly so.will be avery long time before we frequent this restaurant again.quite frankly had better at morrisons

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John B . 2013-05-28

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nice friendly atmosphere, staff are friendly and polite and very clean and tidy. Also their food is worth every penny as it tastes delicious.

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kriissykorpse . 2013-04-20

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It must be the biggest mix grill we have seen and chips was awesome .I had the Barnsley chop ,it was perfect.All the produce was lovely and fresh.Great chief

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Sandrahowden . 2013-04-14

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Well, where to start. 70 of us packed like sardines in a too small room. I would though have preferred sardines to eat. Beef that looked and tasted like plastic, cold veg and extortionate wine prices. Staff served promptly but a smile now and then wouldn't have gone amiss.

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joan s . 2013-04-14

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well you are made to feel like a number or someone else they need to serve. crap service, food microwaved.

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kieron y . 2012-11-13

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Good food and friendly staff. Unfortunately we were there for a funeral but the staff were very tactful and the food was very good and hot.

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tazziesden . 2012-09-13

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Wow the staff couldn't do enough, the food was amazing. I'd been let down by another venue 4 days before this special 60th bash!But Professional from start to finish Can't thank them enough for rescuing the event it was perfect in a large conservatory room all to ourselves, we were able to go into the room earlier on the day to take decorations etc, they even supplied a silver cake stand free of charge.I will defiantly go here again wouldn't even bother looking anywhere else for a special function, spot on.

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UkMeee . 2012-05-30

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Went to the rock and roll night with a group of friends. Had melon too cold and tasteless dry chicken and packet cheesecake. Very average. They would be better off charging a little more and using better ingredients. Night was ok we had a good time but not many there and 90% women service a bit slapdash

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Food_Lovers70 . 2012-03-25

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We had a great night good food, the DJ was brilliant played some really good music, never sat down all night. The only down sight for the night is that we were sat in the conservatory and it was freezing, I want to book it again for this year but my boss (who is nesh) wont go back because she was so cold it has put her offI am gutted because i want to go back despite it being cold!!!!!!!!!!!!!!!!!!!Some women in the room were sat with thrir coats on!!!!!!!!!!!!!!

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whitbyblade . 2012-01-22

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Quiet setting and good food.Both a a la carte and table d'hote available.Good value and well presented.

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BelleHelen . 2012-01-22

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this was the restaurant of the hotel that we stayed in, however, this is open to the public, the food is to die for with marvelous selection for adult taste, not much for the kids but lovely and romantic... a special treat

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Traceycreation . 2011-11-29

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