Based on 2.386 opinions finded in 3 websites
Based on 2.386 opinions finded in 3 websites
Opinions
We stopped off for lunch with a walking group, large pub,service a little slow, even though they were expecting us, a variety of food and drinks ordered, all pretty good.
Christine Brightmore . 2024-10-26
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Old fashioned pub. Been lots over the years and it seems to have lost some charm. Cheap pop and dirty glasses.
Bev McNabola . 2024-10-24
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Lovely place. Nice food. The rooms are nice.
David Fox . 2024-09-22
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Went for food this evening and couldn't have had a more pleasant experience. The venue as not long since undergone refurbishment which looks beautiful! The food is gorgeous too. I had Beef Rib Bourguinon and my friend the lamb shank. Both dishes were divine. Highly recommended!
Sarah Peterson . 2024-09-16
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Poor selection of beers,disappointing lamb shank meal,sauce more like a thin soup, al dente broccoli a bit too al dente for us. Not good
Chris Phelan . 2024-08-30
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Lovely family meal with dog in their large beer garden.
Richard Clegg . 2024-08-29
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Yesterday after a walk we call for food It was awful The chicken was overcooked /dry no cheese are barbecue sauce .I had to put mayo on as it was so dry .chips was dry and cold .just a waste They chucked rocket on side which wasn't fresh I got a refund which will take 2 to 3 days Won't be calling for food again Cheap horrible food and they can't cook
mandy slack . 2024-08-27
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Evening meal menu is great and reasonably priced - would recommend. Breakfast is rather pricey for what was available on the day we visited. Continental buffet is £6 but there were only 2 croissants and 6 slices of bread out for toasting. One of our party only had a muffin and a glass of fruit juice so £6 was rather steep. One of the party had a bacon sandwich and a slice of toast which cost £10 as the sarnie was on the cooked breakfast menu - full English was the same price, so again costcm was steep for what they had.
Julie Hardy . 2024-08-25
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Went for lunch yesterday with a lot af family and it was perfect.lovley staff lovley food and drink and a lovley place now it's had its refurbishment really enjoyed it and will be back soon.Thanks to all the staff👍
Brian Jones . 2024-08-24
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Not enough staff at the bar. People queuing out the door and even walking away
Ricky Warburton . 2024-08-23
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Friendly staff and a lovely pub, not been on since redecoration. It's beautiful. The dinning room is stunning . Landlady is friendly and welcoming.
Sharon Wallhead . 2024-07-31
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Went for tea today and was disappointed I had hunters chicken was warmed up old chicken no taste chips tasted like fat wanted changing my partner had scampi and chips frozen chips frozen packet scampi and garden peas like bullets tasteless and hard had better food at Wetherspoons what a shame over priced too
Claire Gregg . 2024-07-31
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Great food and good choice for pensioners.
jean hall . 2024-07-30
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The price of drinks in this pub is ridiculous! Within a couple of miles it will be about £2 a pint cheaper.
Brian Richards . 2024-07-27
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So, I turned the hot water tap in the sink and hot water came out - ok I turned the cold water tap and hot water came out - not ok Then I tried the shower and the water was barely lukewarm - useless. . Will we be back? Not likely.
zigzagsox . 2024-07-25
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Only 4 stars as the very nice but very expensive Peroni was the most I've ever paid for a pint.
Honest Daz . 2024-07-25
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What a fantastic rural pub, massive outside seating area, easy parking, fantastic service with a smile. Didn’t try the food but looked amazing will defo be back to try it.
Richard Woodruff . 2024-07-22
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We ordered steak and ale pie , and lasagna.... The pie ... What can I say when I put my knife into it .. the top of the pie fell in there was only a few tiny bits of black stuff I wouldn't call it meat .. so basically I had fresh air pie !!! 😡 Mash was nice and the gravy the broccoli was rock hard won't be eating here again .. the lasagne my husband had didn't taste of much he wasn't impressed his pint of beer was flat as a fart . And the staff never seemed friendly a few times we have been and not really felt comfortable.
Miranda McCormack . 2024-07-22
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Not stayed in the rooms but the beer is good and the food is fantastic. Cosy inside and a good outdoor area. A place we visit regularly.
Martyn Etches . 2024-07-22
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Super Sunday roast beef was succulent and soft. Service and staff were fantastic, great pint of Madri. Beer garden was spacious, and there was plenty of seating and tables. Would definitely recommend highly. Also surrounded by lovely walks, garden centre and historic old, church. 😉👍
Mel Ziemiecki . 2024-07-21
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Just called in for a drink. Lovely staff rustic pub
Chris Riley . 2024-07-21
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Anywhere that has old peculiar on tap gets a 5 starts from me. 😍
Brendan Clayton (ExploreWithBrendan) . 2024-07-19
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When for my lunch with an friend and we had an lovely view the young girl that served us was wonderful and positive Attitude and make sure we was looked after you have an amazing team member ( marissa) and it great to manager get involved and Pull in their weight help his team and help staff when it Acquired him to amazing to see an great team ( jordan ) well done to everyone for your hard work keep smiling your all doing amazing 👏 thank you for lovely day and the nice meal.
Shannon Moore . 2024-07-18
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We booked, for a family meal for 23 of us. Because there were so many, I borrowed a menu and did a pre-order. As we arrived one of the staff took drink orders and continued to come throughout the meal. The food was all piping hot and beautiful. The service was first class. A very enjoyable experience.
Pat W . 2024-07-15
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Nice pub but drinks are way too expensive.
Simon . 2024-07-12
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Didn’t stay here just went to the pub restaurant across the road from the hotel after a walk. Just fabulous everything! These days you just don’t seem to get the quality, care and customer service and still have to pay top whack for it. What a lovely end to our day to have a light lunch here which was a lunch offer of sandwich, side and drink for under a tenner. The wrap was fresh and very tasty and the wine was really nice too. The decor was lush and inviting and staff were attentive and informative about the menus on offer. Lunch deal, senior menu which was subsidised, specials and normal menu. Catering for all. Me and my Mum are veggies, so it was nice to have something interesting and tasty for a change. Would fully recommend and the village where it is, is absolutely stunning. Thank you xx
Sharon Tanner . 2024-07-06
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We had the senior 3 course, it was very nice, would go back
Gill Chadwick . 2024-07-05
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Drinks were good, however, workmen repairing the roof had the radio on full blast which spoilt the atmosphere a bit.
Sarah Hamilton . 2024-07-05
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We visited on a Thursday lunch time and opted for the seniors menu for £9.00 three courses. The food was spot on. Starter was green vegetable Soup with lovely bread and I scampi with salad and garden peas. Hubby had fish and chips. Not large portions but adequate and prepared by Kevin the chief neither of us had a sweet so the meal was £8.00. only an extra pound for a sweet and the sweets did look good. We sat in the newly refurbished restaurant with all waiter service and such nice friendly staff. This area is really nicely decorated and is such a nice relaxing atmosphere there is no doubt we shall be back with friends next time.
Elaine Rawson . 2024-07-04
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Average food good service nice locale
Anita Lund . 2024-07-02
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Nice pies,burgers and curry .2 pints theakstons like piss,worst pint in 40 years of drinking here and £5.80 a pint ,robbery
Meander800781 . 2024-06-28
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Great pub friendly staff, shown to our table, food (fish n chips )was disappointing and took twenty five minutes to arrive.
stephen bierton . 2024-06-24
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Went for a meal there on Saturdat June 15; lovely pub with so much character. Food was very very good and all the staff were helpful, professional and friendly; special thanks to Jorden and Sam. Will recommend to all my friends, enjoyed it so much and will be back
LoveTravel506461 . 2024-06-16
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We visited The Rockingham Arms for the first time since its refurb and we were not disappointed. Firstly the new decor looks fantastic! Really tasteful throughout and gives the place a new lease of life. We were welcomed and taken to our table without delay, given menus and the bubbly girl was helpful when taking our drinks order. The food was good - I had beef and ale pie with chips, the pie was so good, flavoursome and full of beef and oozing with gravy. The accompanying gravy was also delicious and rich. My partner had the signature burger and said it was one of the best pub burgers he’d had. We weren’t planning to have desserts but I was too tempted by the specials and chose the Victoria Sponge cheesecake with Eton Mess, my partner had chocolate fondant. Both very enjoyable and rounded off a lovely meal. Overall a tasty meal, great efficient service and in a beautiful setting. Thank you!
Chris S . 2024-06-08
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Group of six friends ate this evening (30.05.24). Only ONE of our group enjoyed our meal. That was myself who chose the risotto which I would mark a good 8 out of 10. Everyone else thought their food choice was quite poor… one of our party had dry battered fish and described it as cr*p, but sadly didn’t complain at the time and ate the evidence! Lovely room down the steps from the main bar and the prices are competitive… sadly quality is poor, not least the frozen fries and chips. No table check, which is unusual these days. We won’t be returning… try the Bay Horse in the next village, (Scholes)… they definitely know how to cook fresh food and ALWAYS do a table check.
Sharon M . 2024-05-30
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Very expensive on drinks went out for my wife's birthday as she had free desserts, I didn't realise this paid forcthe meal, then tried claiming, this so called manager then stated t&c's will never go back to this overpriced venue. I would suggest to go to the George ans Dragon... More customer friendly
David Liptrott . 2024-05-29
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My Husband commented tonight about your poor customer service, you stated on our review that as he had paid cash already, that he couldn’t claim any BlueLightCard discount back … you clearly didn’t listen to us this evening, we never asked for any blue light refund. We said as we’d not used the blue light card, that we wanted to claim a voucher that your head office had sent me for my birthday for 2 free desserts!!!!! As I hadn’t realised your rule to order at the same time you declined. We have eaten in your bar twice in the last five days. The lack of customers on both visits this week speaks volumes really compared to when the previous manager had it, also never had to wait as long as we had to this evening. We’ve been customers with the Rock for years but now completely put off.
Lisa Liptrott . 2024-05-29
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Great little pub. Really good food,service and atmosphere. Happy all round with our visit.
John Morris . 2024-05-29
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Came in 3 times in the past week. We are visiting for a few weeks. Very pleasant and friendly staff, good food and beer and just an overall nice place. Will be our regular spot when here.
Shane Brown . 2024-05-28
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Spent 2 nights at the Rockingham Hotel. Room was very clean and comfortable. At the pub / restaurant our meals were all to a very high standard and the staff were absolutely fantastic. They could not have been more professional and helpful. Will definitely be back.
Gerry Kane . 2024-05-24
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Sunday lunch for 6 …. lovely meal in a lovely garden. Shame about the very unhelpful waitress; we asked for napkins as there weren’t any at the cutlery stand, she said she would refill at the stand but wouldn’t bring them to the table even though she was bringing our meals to us!
Angela C . 2024-05-19
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Had a lambshank it was beautiful 5* service
helen newsam . 2024-05-16
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Given this place an overall 2 stars Had a very long wait at the bar when we arrived, plenty of staff about but only one serving. Went out the sitting the beer garden and had to clean our own table. Appreciate it’s busy as it’s a very sunny day but surely staff clearing tables should be a priority too. Shame as these things really do put me off.
RicklB . 2024-05-12
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Had Sunday lunch here today . It was very tasty and plentiful with a choice of roast meats and extras ( Yorkshire puds etc ) if required . The service was super and we ate outside in the sunshine ( love the beer garden ) We eat here quite often and always enjoy the food , lovely place to eat and drink and obviously set in a lovely village . Will definitely be back . Thankyou :)
Gillian Prince . 2024-05-12
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Excellent experience, great staff, good food, and chantry beer. What else can I say
Chris Hackett . 2024-05-09
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Brought my sister for lunch on Sunday the 5th may service excellent food out of this world staff so Freindly anything you asked no trouble and so polite x
Hilary Allen . 2024-05-06
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Brilliant country pub , great outside space , located in a lovely village setting , called in after being out on a local scooter rideout , staff were excellent , great beverages on offer, including hot drinks .
Derek Skinner . 2024-05-06
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Lovely Food very helpful staff
Melonie Lawrence . 2024-05-05
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Very very slow service. We were told there was a 45 minute wait for food and although we got our starter fairly quickly we then waited a good hour and a half for our main course. There was no apology as we waited but we were offered two pieces of cheesecake to take home as by this time we'd been there long enough.
David Hester . 2024-05-03
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Stayed twice before but this is the first time since refurbishment Room was lovely. huge bathroom, decor tasteful. Evening meal was good and breakfast plentiful. Staff very helpful and friendly. We will return. (You get treated as you treat......). .
Jan Hollywood . 2024-05-02
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What is going on in the world. Out of regular choice of ale so offered a taster, 15 -20 mls. Charged for it!!!!!!!! Never, ever again. Greene king!!!!!
Alan Smith . 2024-05-02
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Great public house in a wonderful location.
Timothy Woods . 2024-05-01
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Great authentic pub. Good ales and food, much nicer now it's been refurbished!
Lee Massa . 2024-04-29
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My second visit to the Rockingham Arms. What a difference. Saturday night with friends for a relaxed evening with good food, or so we thought! The food was ok but the mash potatoes had been stood all evening, firm and reheated. Coated with very salty beef rib bougineon. The staff were ok. However, the restaurant then turned into a cafe style ambiance as the tables were rearranged and all the breakfast equipment came out. It felt more like a cafe than the restaurant we had originally entered. The meal for 4 was £130, so not a cheap. You expect a certain ambience and etiquette, the Rockingham certainly lacked this this evening. We vowed never to return. Such a shame because the refurb is very nice.
Wendy Deaville . 2024-04-27
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Had a fabulous Sunday lunch as 4 sisters, our brother and 91yr old Dad. The food was really good, even my vegetarian sister enjoyed hers. Lovely customer service too, we will be back.
Jacqui Wallis-Andrews . 2024-04-21
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Second time here, it has had a complete refurbishment the rooms for fitted out beautifully we could not fault it will come again
michael thompson . 2024-04-20
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Great value for money, lovely food, very friendly staff. Good job on the refurb.
Jonathon Hawkins . 2024-04-16
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Not only was the food delicious, but the staff went above and beyond to cater for our autistic son's needs in holding back the meal that he wanted after they contacted me to let me know there maybe restrictions in the menu.
Richard O'Sullivan . 2024-04-14
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Was made to feel very uncomfortable by the 2 girls behind the bar (brunette and blonde), perhaps don’t make obvious stares while laughing at customers, other people witnessed it also. Horrible experience. Food wasn’t the best either.
Georgia Jones . 2024-04-12
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Had a lovely stay at the Rockingham Arms, the rooms were newly refurbished, clean and comfortable. We had an evening meal and breakfast in the pub restaurant area and can honestly say the food, service and atmosphere was excellent. We wouldn't hesitate to return as our stay was very enjoyable.
Mr & Mrs Lawrenson . 2024-04-11
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My husband and me went for tea at the Rockingham arms on 9th april to check out the new refurb, it was a very lovely meal in great surroundings will be returning
Elizabeth Wright . 2024-04-10
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Had the Sunday Roast.... Beaut & the staff are amazing!! Jordan & Andy thank you 🤗
Melanie Mcmahon . 2024-04-07
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Went for a brunch this morning won't be returning there again, we first went when it reopened and was good all round, but definitely gone down hill.
Michael Garratt . 2024-03-30
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We had a meal here and I will not be coming back again at all the service is shocking I work for hospitaly so I know wat I am talking about they took owe drinks then forgot them then didn't take owe food order for ages we got a new born with us and he need a bottle shocking not coming back
claire caprani . 2024-03-30
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Great pub! Had 2 meals here in recent weeks and both have been very nice! The burger was exceptional..... One of the best I've had 😁
Chris Holden . 2024-03-27
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Came in at lunch had small sausage and mash Off the two courses menu -awful ate half a sausage undercooked Powdered mash with lumps of powder - left the meal and complained offered a drink or a dessert -actually had already paid for dessert as it was a two course offering Should have been offered a refund - as a local I won’t be returning
Mandy A . 2024-03-27
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Enjoyed our visit. Lovely place and delicious food. Highly recommend.
Jane Nockels . 2024-03-26
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A group of us met here for breakfast. There is a small car park at the side of the building. Finding the Entrance was a challenge as the main door to the building was locked and the side door we were told to use lead to a function room which was in darkness and currently being refurbished. We eventually found the correct entrance. The dining room is beautifully decorated, it wasn't busy. We had a lovely circular table. Service was fantastic, friendly and efficient. The breakfast menu is very good and the food was well cooked, tasty and well presented. Prices are reasonable. I had a nice breakfast butty. I would definately eat here again.
David and Jax Parkin . 2024-03-23
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Smack bang in the middle of Wentworth, lovely pub, Always pop in when down that way.
Paul Kingston . 2024-03-23
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Fantastic pub, friendly staff, great food and drinks. Highly recommend if visiting Wentworth.
Shaun Sowray . 2024-03-20
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I hate leaving negative reviews and have sat on this but my husband and I visited recently to meet our son and girlfriend who live in the village for lunch. We arrived at 12, the pub was quiet but immediately something felt "off", no greeting from the staff, in fact we felt distinctly in the way and very unwelcome. Our food and drink orders were met with huffing and puffing like we were an inconvenience. We took advantage of the lunch club menu - we couldn't fault the food. It was beautifully presented and was really good. However it was unceremoniously dumped on our table by a very surly young woman. The three female staff made us feel extremely unwelcome. An older smart lady came to check how our food was and I regret not telling her about the attitude of the staff. Do you put it down to an off day? However yesterday my son visited and received the same poor level of service and was astounded to hear the staff bitching about customers who had just left and hadn't left a tip! That is completely unacceptable. It's such a shame that your staff feel this way about serving customers. It has definitely put us off visiting again and our business will go down the street to The George & Dragon and The Old Smithy. It has given me no pleasure leaving a negative review but you will have no business left if your staff have a problem with customers in general.
Kathy Allen . 2024-03-17
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Edit in response to the manager: the last time I was in there, you and your staff were complaining very openly about customers who had just left. And yes, the pricing has more than doubled, e.g. draught lagers moving from 3.50ish to 6.50 plus - trying to lie about this increase is just nonsense. I live in the village, prior to the refurbishment the pub was a central element to the village. After the refurb and the new staff brought in, the prices for basic drinks have raised in excess of 100%. The decor, whilst a little bit more pleasant, make eating here really uncomfortable. The staff have also become pretty unpleasant and I've had a number of instances of the staff venting to me about their team or being combative when asked for receipts or placing orders. If you're visiting wentworth, go to the George and dragon if you can.
Gabriel Allen . 2024-03-17
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Booked a table here for 5 people .arrived on day saying we had got table for 4 people and not the reserved table we was told. Food ok but wouldnt recommend. Squeezed us onto a smaller table and gave us extra chair which was a stool toi large for table. To be honest wont be booking for family meal again. Thourghly disappointed
Janice Hodgson . 2024-03-17
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Well it’s lovely decoration but the food was atrocious fish and chips £13.50 and you could get better from Iceland maybe 10 chips at the max spoonful of mushy peas wouldn’t even liken it to a local fish shop would never return for food
Karen . 2024-03-14
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Went for Mother's Day with my family and we all ordered a roast dinner that came cold. We informed staff who went to warm it up. The veg was limp, appeared as though some elements were frozen veg and my vege dish was tasteless. We were asked if we enjoyed our lunch as half of us didn't eat it and we replied no. We were offered desserts, which I thought should have been offered complimentary as an apology for the poor service and quality, but no we were billed for these. We have been many times and enjoyed other meals there before (not ordered a roast dinner before though). As this was a very sprecial occasion, we were totally disappointed with the service and quality of food. I hope staff read this comment and act differently to other customers.
Tina Angell . 2024-03-14
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Difficult to review when whenever you ring, their answerphone says they'll get back you within 48 hours. Not very helpful when you want table availability that njght
Peter Young . 2024-03-11
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Nice old pub located in Wentworth village very scenic. Quite expensive £6.50 a pint. Foods nice and staff are attentive.
Ryan Fielding . 2024-03-06
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Arrived after booking a table on line in restaurant, no one at bar, waited 10 mins then made our way down to restaurant, Team member asked or name, couldn't find us on her list, so we approached staff at restaurant bar, told we were eating in upstairs bar, so back upstairs, where bar staff had now appeared, shown to our table. Menus retrieved from holder by bar, drinks ordered + food starter garlic focacia to start , mains fish and chips and fish cakes. Food arrived Focacia was pleasant, closely followed by mains and bottle of wine (bottle plonked on table no tasting or top removing. Fish was rather dry and felt like it had been pre-prepared, not freshly battered as stated on menu, fish cakes were good, decided against puddings and paid bill andbooked an early taxi. Overall staff were pleasant, food average, service dis-interested. Refurb has been well done, we might return for a drink but will give food a miss.
John Limbert . 2024-03-04
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If I could give more than 5* for service I would, Ellie and Kiera really made me feel welcome nothing was too much for them!
danny boss . 2024-03-04
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Amazing food accompanied by great service! Will definitely be back!
Kimberley Emmett . 2024-03-04
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Fantastic food and amazing service would definitely recommend to anyone.
Lauren Hampton . 2024-03-03
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Food was lovely and service was great special shout out to Ellie and Keira making it all the more special!
Thomas Buckley . 2024-03-03
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Amazing food and lovely service by Ellie, will definitely be returning!
Taylormia Murphy . 2024-03-03
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Great food, great service! Ellie in particular was amazing
Janell Snee . 2024-03-03
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Amazing Sunday Dinner ! Great service and an ideal beer garden. First class pub and food venue.
Tom Smith . 2024-03-03
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Popped down for the day for work purposes called into this pub for some food,. Absolutely spot on would definitely go again 👍
Little miss Carney . 2024-03-02
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First visit since refurb, the mix of old and new works well. The drinks are a little expensive, nearly London prices in Wentworth and the food was average. We won't be rushing back.
Paul Rands . 2024-03-01
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Popped in for lunch whilst on a walk round Wentworth, sat in the lower area part and was greeted by the nicest staff! Waited on for everything! Food was amazing and atmosphere so nice! Whilst we was seated a group of 4 older people came in, the guy seating them asked the lady if he could take her coat and called her madam, oh her face lit up it was sooo sweet! Absolutely will be making this a regular spot! And price wise Absolutely blows other local eating places out the park!
STOOPY STICKER . 2024-02-27
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After recently moving back to the UK from Australia, Rockingham Arms has been the first pub we had the pleasure of going to, and we were not disappointed. From the beautiful cosy fire in one side to the stunning dining room, both my husband and myself were extremely impressed. We both had the lunch time focaccias, one Halloumi, Roast Veg, Houmous, Chili Jam Sandwich and one BBQ Chicken Sandwich and both were delicious. All the staff that were working that lunch time were extremely friendly, welcoming and informative about the menus, specials and drinks. Needless to say we have since returned just for drinks whilst in the area and again greeting by the same staff with smiles and a glass of wine! would 100% recommend Rockingham Arms to all, and will be back to try more on the menu! Great work!
jo roberts . 2024-02-27
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Wonderful staff, helpful, informative and very welcoming. Special shout out to Matthew, as a chef he was able to guide us through the menu selection. The meals were a delight to savour .
ellen dodd . 2024-02-25
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Went for a family meal, very nice too. All good from us.
Colin Shaw . 2024-02-23
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Great service by Megan. Very polite and knowledgable. Lovely pub and decor is beautiful. Will definitely come back again.
Chloe . 2024-02-20
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Lovely cheerful service from Megan, couldn’t do enough for us. Lovely little pub. Will definitely come back.
Jane concannon . 2024-02-20
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Sunday afternoon lunch, quite underwhelming. Location great, country side pub. Pub itself recently refurbished to a good standard and quite tasteful. Service was OK, although a 20 minute wait between courses. Food was edible but typical of mass produced cuisine preferred by chains, poor quality, quantity and devoid of taste. Very poor value for money in contrast to what's available in the region. We explained our disquiet with one of senior members of staff who was quite professional and softened the blow by discounting our bill by 15%. Would not particularly recommend and unlikely to return. Only time will tell as to their probable demise as a buissness.
Dave Rudram . 2024-02-19
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We went to a wedding evening party great venue staff where excellent room was amazing couldn't fault it brilliant breakfast can't say enough great place !!!
Paul Blakeley . 2024-02-18
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Booked for Sunday lunch. The new dining area is so lovely, the food and service the best. Would most recommend a visit.
Julie Kidd . 2024-02-18
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I visited today as a party of 9. Had a lovely meal, can recommend the beef bourginon, reasonably priced and although I didn't have a dessert some of the party did and said they were yummy! Staff were friendly and attentive. We will be back.
Diane Fenton . 2024-02-17
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Great little pub and good value for money
David Shaw . 2024-02-17
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We recently went for a Sunday lunch. Initially, the service was good when being shown to our table and placing a drinks/food order. Unfortunately, it went down hill from there. It took nearly 25 minutes for our food to arrive. When it did, part of the order was incorrect and had to be replaced. The food was disappointing given the cost and compared with other local pubs. We won't be having Sunday lunch there again.
Colin Lindley . 2024-02-13
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Didn't stay, had a birthday meal which was great.Mayx
May Justice . 2024-02-12
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Been today and I’ve never been anywhere with such ignorant staff I accept it was busy with football but manners cost nothing only one member of staff was pleasant and lovely wish I’d got her name will not be returning any time soon