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3.9

Based on 1.792 opinions finded in 4 websites

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Nº 819 in 1137 in York

Nº 24 of 43 Chinese in York

CUSTOMERS TALK ABOUT DISHES WITH..soupmeatchickenpayporkduckcookedcurrycrabriceeggpepperprawnfriedchilliyork

comment_iconOpinions

Regency Restaurant, York Located at 16 Barbican Road, Regency Restaurant offers a delightful Chinese dining experience in the heart of York. The restaurant features a diverse menu with a variety of Cantonese, Szechuan, and Hong Kong-style dishes, making it a great spot for both dine-in and takeaway. Food: The food at Regency Restaurant is generally well-received. Many patrons rave about the BBQ ribs, which are described as having an incredible sauce. The dim sum, while not the best some have had, is appreciated for being the only option in York. The king prawn dishes are also highlighted for their excellent taste. Service: The service can be a bit hit or miss. Some customers have experienced delays, especially with takeaway orders, but the staff often make up for it with friendly service and gestures like complimentary desserts for long waits. Dining in, the staff are usually welcoming and attentive, ensuring a pleasant experience1. Atmosphere: The atmosphere is cozy and traditional, with a layout that includes a Chinese supermarket next door, adding to the authentic feel. It’s a popular spot among locals, including the Chinese community, which speaks to its authenticity and quality. Overall: Regency Restaurant is a solid choice for anyone craving Chinese cuisine in York. While there are occasional service hiccups, the quality of the food and the friendly staff make it worth a visit. Whether you’re in the mood for a sit-down meal or a takeaway, Regency Restaurant has something to offer.

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Cristian Triboi . 2024-10-04

MORE AT Google

Chicken balls weren’t very nice. And received no sauce

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Jeana . 2024-09-26

MORE AT Just Eat

Food was completely cold & inadequate for £30. The duck was on top of hiding lettuce to make it look like there was more! Never had lettuce with duck wraps ever! Started for 2 was only enough for one person. Complete waste of £30

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Moya . 2024-09-20

MORE AT Just Eat

Ordered a take away As a special treat … For the cost was shocking value £28 !!!! Duck vermicelli Duck non exsistant only noodles none seen King prawn curry … runny tasteless Springer rolls x4 small chewy Would I order from here again NO My local is better value half the price stick to what you know !!!

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Christine Phillips . 2024-09-20

MORE AT Google

Lovely food. Robot waiters were very entertaining. Very friendly staff.

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Marion Ferguson . 2024-09-13

MORE AT Google

Food has not all arrived , can’t contact the restaurant

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Anthony . 2024-09-09

MORE AT Just Eat

Excellent food! Big serving 👌🏻Highly recommended

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Mary . 2024-09-07

MORE AT Just Eat

Chinese food is still delicious

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朱宥瑜 . 2024-09-07

MORE AT Google

Food rubbery and bland and over an hour late not good

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Becky . 2024-08-25

MORE AT Just Eat

Delicious food. The waitresse was really friendly and welcoming. Service was very quick and efficient. Will come back

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Marina Ing . 2024-08-21

MORE AT Google

Best Chinese food I’ve had in York by far. Absolutely fantastic, will not try anywhere else here again! 5 ⭐️

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R Pretzle . 2024-07-20

MORE AT Google

In a holiday lodge and courier found us without much difficulty.

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Dave . 2024-07-18

MORE AT Just Eat

Great delivery but the prawn crackers where stale not going yo buy them again , apart from that the food was nice

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Paula . 2024-07-18

MORE AT Just Eat

Do not be put off by the appearance when you first step into the place. It is so misleading. Staff really friendly. Noticed no alcoholic drink on the menu. That was no problem to the staff. He popped to nearby restaurant and got what we wanted. Two course meal which was great. Will deffo be back

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Bob D . 2024-07-16

MORE AT TripAdvisor

Oh, terrible service, we had waited for one hour but not responded at all.

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Johnny Jin . 2024-07-13

MORE AT Google

The waiter is rude. We ordered food and juices and then they said that the prices on the menu had gone up but the menu hadn't been updated yet and we had to pay more! absurd! this is exhausting! DO NOT come to this restaurant!

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Alexandre Saragoça . 2024-07-13

MORE AT Google

Needed to reheat some of the food.

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Chris . 2024-07-11

MORE AT Just Eat

Lovely as always. Arrived a little later than prediction HOWEVER I live in Rufforth and we always know predicted times can be hit or miss. It's no bother at all, just super grateful they deliver here as no one else seems to. Food was lovely as usual and hot

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Helen . 2024-07-10

MORE AT Just Eat

Excellent!!! Tasty food, you won’t be disappointed.

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Leah L . 2024-07-06

MORE AT Google

Attached to their own supermarket the food and service was first class and I would recommend that you try.

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James Harris . 2024-07-04

MORE AT Google

Was a lovely experience definitely going again, polite staff and delicious food.

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Leon Burns . 2024-07-03

MORE AT Google

the salt and pepper mixed dish was not of good quality, the chips were fried in old oil and tasted bitter, the pieces of beef and chicken were old re fried pieces of meat and we're hard and very over cooked, it lacked the salt and pepper seasoning that is supposed to give it the flavour and kick. The special in black bean sauce tasted alot better.

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mark . 2024-06-22

MORE AT Just Eat

Swift service, yummy Authentic Chinese food, I had duck with plum sauce 😋

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Lilith Christoffersen . 2024-06-08

MORE AT Google

Was a little worried what service to expect reading previous reviews. However, we received excellent service from all the staff there. Very polite and efficient, couldn't ask for more. The food was also excellent with good vegetarian options. The spare ribs weren't red hot, but everything else was spot on and really tasty. Would definitely revisit

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Karen Brown . 2024-06-07

MORE AT Google

We had a dinner here at Regency Restaurant, food starters and mains was very nice and tasty. We enjoyed it and will be coming back again. Tofu with salt and chilli is great starter to have :)

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Casender4 . 2024-06-01

MORE AT Google

Food arrived very late and was pretty much stale cold, really disappointing and a waste if money! Would stay away of ordering from here! It had the potential of be nice but not edible due to going stale. Definitely wasn’t kept in a thermal food bag!

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Ilya . 2024-05-24

MORE AT Just Eat

Very Delicious taste of food. Thanks Regency

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Herbert Sitorus . 2024-05-24

MORE AT Google

The duck was absolutely disgusting full of bones and grissel

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Louis . 2024-05-22

MORE AT Just Eat

The lemon chicken and beef chow mein were very tasty and well presented. Thank you!

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druidical . 2024-05-22

MORE AT Google

Stopped for lunch. Efficient service and great food.

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Arnar Guðmundsson . 2024-05-20

MORE AT Google

The food are likely to have the authentic taste but the service was a real issues here. Expecially the male staff. They literally threw the cutlery on the table and have very rude manner. I personally wouldn't eat in the restaurant again but instead I would order online and eat somewhere else.

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Steven Luo . 2024-05-16

MORE AT Google

Caroline kyaw and mya pwint phyu. Thank you for your opinion, but I would like to ask if you can bring food to eat in any restaurants in the UK? Did you ask at that time if you could bring food in? You didn't ask, have you ever respected us? You don't have that. So we will pursue your opinions to the end.

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Mr Full . 2024-05-15

MORE AT Google

The servers and cashier (assuming they are owners) were very rude and had obnoxious attitude towards multicultural customers. The tissue and cutlery were casually threw at the middle of the table. The tab water jar was not properly cleaned. The male server (probably the owner) told my friend to eat his food outside because he could not eat food that is not halal. Very disrespectful towards other culture and religion.

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Mya Pwint phyu . 2024-05-14

MORE AT Google

Worst service I’ve ever experienced in the world. One member of my party eats only halal due to their religion so they brought their own food while we ordered at the restaurant. One of the male staff came over and said that outside food is not allowed, and that all UK establishments are like that. No one from my party is from the UK so we didn’t know and told him so. He walked away and upon return I tried to explain that he only eats halal and the worker then said “I don’t care, go let him eat outside then” while laughing mockingly. In the rain? At this point, my party got upset and wanted to leave. After seeing this, he said okay, he can stay. But our party told him that what he said was very rude and that he had a horrible attitude. Even while trying to say this he was still dismissive, saying “yea, yea, yea, yea, ok.” We were so disturbed, we paid and left. I don’t write a whole lot of reviews, but this experience was so jarring I needed to warn people from coming here. No one should be disrespected in the service industry- customer or worker. This place also had a sticker at each table offering a free soda for a review- I’m guessing this is where most of their “5 star ratings” are coming from. Please do not support this restaurant.

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Caroline Kyaw . 2024-05-14

MORE AT Google

In York for holiday, found this amazing Chinese, food fab, service first class, will defo be back next time we are down in York, Alan n Liz 👍

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Alan McDonald . 2024-05-05

MORE AT Google

Amazing and delicious food .Strongly recommend.:)

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Ava Barbara . 2024-05-05

MORE AT Google

Great, classic Chinese food. I was also very late for my take away pickup and they remade the food for me at no cost. They were very polite and understanding even though it was my fault. I was prepared to take home coldish food and reheat it myself, but they said they would just do it up for me again. I didn't eat there, but the inside was nice and clean. Would eat there if I'm ever in York again.

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Andrew Nunn . 2024-04-30

MORE AT Google

Wonderful - definitely recommend chow mein! Really quick service and lovely food.

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Admiral Sven . 2024-04-30

MORE AT Google

ordered house special curry but ONLY GOT BEEF!!bit peeved really

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Nita . 2024-04-25

MORE AT Just Eat

Triple roast is meant to be belly pork, chai su and duck. We got DRY turkey instead of duck. Also all salt and pepper box was soggy and sweaty

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Nathan . 2024-04-23

MORE AT Just Eat

Was a fantastic meal, had plenty of options including a great selection of vegetarian meals, would definitely recommend and come back!

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hannah cowles . 2024-04-22

MORE AT Google

Nice food. Friendly service. Authentic Chinese street food.

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Tomas Barani . 2024-04-12

MORE AT Google

I would not recommend this place to any one food is not tasty and waste of money. Service is really poor . Edges of the plate were chipped and they charge 10% for dine in and then top of that we need to pay extra for ketchup and + service charge for ungiven proper service. They will not customize a bit even just serve it as it is. Even you like spicy a bit but still they will give how its comes only. So please do not waste your money or time in this place.

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Dilani Weerasinghe . 2024-04-10

MORE AT Google

Went in here with my disabled son based on review that said “don’t let the outside looks put you off!” I was glad I did. The two gentlemen who looked after us were most helpful, told us not to rush… We ordered chicken fried rice with curry sauce. It was delicious and a big portion… Prices were reasonable too! Will use it again on our next visit to York!

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Howard Drysdale . 2024-04-08

MORE AT Google

Other dishes are OK but the roast pork and duck dishes are too bad

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Natural Herb98 . 2024-04-07

MORE AT Google

Nice place, honest food, great service. Down to earth.

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Paul Jackson . 2024-04-06

MORE AT Google

Professional service and fair prices.

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Ka Ming Wong . 2024-04-04

MORE AT Google

This a some what difficult review. We visited this restaurant a number of years ago and it has totally changed. It's only because we purchased a pre - voucher we went in. If this was not the case, we almost certainly would not have gone in. If I'm honest it looks like a greasy spoon type of place. It appears to cater mainly for the local Chinese community. I'm so glad we did go in however. The food and service were absolutely superb. I can not praise the food highly enough. If you can get past the initial facade, it is worth a visit. We would definitely go back in a heart beat.

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david newman . 2024-04-02

MORE AT Google

It might not be the flashiest Chinese restaurant on the street but the food was good and service excellent. Had set meal B for two people and there was enough to fill us without feeling too full. Food quality was good, pretty standard and as you’d expect at any Chinese restaurant.

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PermanentTourist . 2024-04-02

MORE AT Google

It might not be the flashiest Chinese restaurant on the street but the food was good and service excellent. Had set meal B for two people and there was enough to fill us without feeling too full. Food quality was good, pretty standard and as you’d expect at any Chinese restaurant.

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Anna E . 2024-04-01

MORE AT TripAdvisor

everything was great, just for £30 it was very small, bearing in mind I'm feeding myself a child and a toddler the salt and pepper box was tiny, where in other places for that price you get a lot more

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Michael . 2024-03-14

MORE AT Just Eat

can not speak with anybody - delivery now over an hour late disgraceful service will never use again

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Andrew . 2024-03-08

MORE AT Just Eat

Good quality food served quickly and at a reasonable cost.

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Andy L . 2024-03-07

MORE AT Google

Delivery driver sat outside my house for ten minutes on her phone before bringing us our food and as you could imagine, yes, it was cold! Very disappointing

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Mark . 2024-03-04

MORE AT Just Eat

Food was cold, dry and unedible

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Louise . 2024-03-03

MORE AT Just Eat

Lovely place, lovely food and staff. Highly recommended 👍

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Greg Horspool . 2024-03-01

MORE AT Google

Arrived a little late however we live in Rufforth and it was peak lunchtime so understandable. Food lovely as always, I'm a repeat customer now 🥰

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Helen . 2024-03-01

MORE AT Just Eat

Missing items and the belly pork is like the streaky bacon you get in a kids plastic toy set… £50 to feed three people and items missing, plus food that’s not anywhere near a reasonable standard. Never again

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Peter . 2024-02-27

MORE AT Just Eat

Absolutely dreadful 😫 was my husband birthday treat .Awful inside food awful very disappointed 😞

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Lynne Goodwin . 2024-02-27

MORE AT Google

Delicious food in an authentic Chinese. Very relaxed place and nice for an easy eat. Staff were extremely pleasant and welcoming.

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Sean S . 2024-02-22

MORE AT TripAdvisor

Got a take away delivery I can honestly say it’s the worse Chinese food I have ever tasted £42 in the bin still hungry ribs just fat on bone

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debbie s . 2024-02-17

MORE AT TripAdvisor

Waited an hour and a half for a portion of salt&pepper chips and chicken. Called the restaurant and got told to “wait a sec” then they put the phone down. Received soggy chips and chicken that was not warm. Will not be ordering from here again absolutely disgusting.

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Tia . 2024-02-14

MORE AT Just Eat

Only place I like chicken and sweetcorn soup from! Amazing food and lovely atmosphere

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Dorian Corbett . 2024-02-14

MORE AT Google

lovely service and delicious food

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Casey Jankowska . 2024-02-14

MORE AT Google

Was unsure as the reviews were mid 3s, but nah the food was excellent. Soup was beautiful, rice and noodles tasty, the only downside was Crispy seaweed being a little under packed in the container BUT was super delicious. We live in Rufforth so was worried the order would be cancelled but it wasn't. Came 20m after initial arrival quote but you can never guarantee delivery times for takeaways, especially if you live rural. Will defo order again 👌

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Helen . 2024-02-13

MORE AT Just Eat

the food was cold on arrival.and I was made to walk down the sterwwell to get my food instead of it been delivered to my door which is what I paid for

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Grant . 2024-02-12

MORE AT Just Eat

i was missing harth my order and I ordered noodles x2 and curry x2 exstra portions insted off noodles they sent boild rice witch is a big price difference reducules and when I proceed to ring the restaurant thye hung up every single time and wudent even answer apslotly reducules I spoke very highly off this place to friends and famly but this is reducules

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Luke . 2024-02-06

MORE AT Just Eat

I really loved my time here and the food was really good and tasty. The people from there are really lovely! Will definetely come back here on my next York Trip!

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Klea B . 2024-02-02

MORE AT TripAdvisor

Absolutely disgusting, got a salt and pepper box with hardly no chicken in very disappointed

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Vicky . 2024-01-30

MORE AT Just Eat

Food was cold and missing some items so I didn’t eat as wanted to make sure my children had anuff as was small tub’s compared to other Chinese restaurants so not happy ,will never order from here AGAIN !

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Sara . 2024-01-29

MORE AT Just Eat

Wow what a Chinese I use this place on my dinner on off trains and can not resist the food staff are so friendly too guys try this place 💯lushhh😀

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Roxy Ramsey (rox) . 2024-01-26

MORE AT Google

Didn’t receive my order phoned the restaurant they couldn’t understand me..

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Shane . 2024-01-26

MORE AT Just Eat

Food was terrible! The chips were Re-Heated and STILL cold and did not taste of salt n pepper at all! the salt n pepper prawns were luke warm at best and even they felt re heated considering they are nearly £10! The Quarter aromatic crispy duck hardley come with any duck and wasn't even crispy! overall poor food and certainly won't be going again!

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Harry . 2024-01-22

MORE AT Just Eat

Terrible egg fried rice, bland, dry and chemical tasting. Avoid if you like rice!

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Mat Durrant (Mdeezy777) . 2024-01-20

MORE AT Google

I came here for lunch with a friend: a ~£15 Groupon got us two courses and a side each. The choices were (understandably) limited; I opted for Prawn Toast, Chicken in Satay Sauce and a side of Chips. We also shared some prawn crackers. It was altogether underwhelming, really. “You get what you pay for” has never been more apt.

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TFT . 2024-01-18

MORE AT Google

We all had a lovely family meal ;-)

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Tim . 2024-01-12

MORE AT Just Eat

Way too expensive for the amount of food I get.

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Thomas . 2024-01-08

MORE AT Just Eat

Recommended! very tasty food 👍🏼

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Jany CaMeLeoN . 2024-01-08

MORE AT Google

The food was okay. The egg fried rice was very clumpy and stodgy, and the main chilli beef had an odd off-taste to it, but the beef itself was pretty soft and edible. Overall it was very overpriced for what I got and wouldn't bother ordering from again tbh.

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Rachel Cunningham . 2024-01-07

MORE AT Google

Lovely food and friendly staff. Atmosphere quite pleasant. Thank you 🙏

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Chanphen Nunn . 2024-01-03

MORE AT Google

Food was delivered 40 mins after the later of the estimated times. Stone cold which was a pity as the was nice once reheated. Spoke to the restaurant who confirmed it was with the driver 45 mins before it arrived, I appreciate it was a busy night but then maybe reduce the number of orders taken to ensure quality service is provided.

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Matt . 2024-01-02

MORE AT Just Eat

Was over a hour late and had half my items missing so then took another 45 minutes to get the rest of my food

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Liam . 2024-01-02

MORE AT Just Eat

Alot of money for the quality...and a tiny Tiny pot of curry...

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Lisa . 2024-01-01

MORE AT Just Eat

Not the greatest takeaway we've ever had. Bit of a disappointment but it was edible at least.

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Lorraine . 2023-12-31

MORE AT Just Eat

Stone cold. (Microwaved for 1 min with lid on and still cold) driver got lost despite instructions and 2 phonecalls

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Sean . 2023-12-26

MORE AT Just Eat

Veggies are great, big portion, good stream rice, nice service.

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Wissawin Kunchornsup . 2023-12-18

MORE AT Google

Nice authentic Chinese food at reasonable prices.

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Khee Chow . 2023-12-16

MORE AT Google

by far one the best meals ive ever had service was phenomonal and the food was just as good everyone was lovely and the food is very reasonably priced

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ashton roche . 2023-12-16

MORE AT Google

Best Chinese in York! I don’t know how you do it but your battered tofu is just incredible. Sometimes it comes breaded which I am not a big fan of but the salt and chilli tofu from tonight was the best yet. Everything was cooked to perfection and it arrived early. I absolutely love this restaurant. All the food is good and myself and my husband go here every time we want Chinese food and it never disappoints. For me though this tofu is my absolute fave so please don’t change back!!!

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Sara . 2023-12-14

MORE AT Just Eat

You would think for the prices they charge that the food would be excellent. Unfortunately this was not the case. Wrong meal was delivered, the majority of which I did not eat as the meat was awful and the dish had a very peculiar smell to it. The boiled rice came as one claggy block that could not be separated. Everything was extremely salty as well, I was up all night drinking water. Avoid. Spend your money elsewhere.

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Holly Midwinter . 2023-12-12

MORE AT Google

One of the dishes was wrong. Ribs and chips were good, but other three items were not. Bad value.

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Jono . 2023-12-11

MORE AT Just Eat

Lovely stuff! Just like shakin Stevens would say....!

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Andrew . 2023-12-09

MORE AT Just Eat

really nice food and a very friendly delivery driver. really happy :) thank you!

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Victoria . 2023-12-05

MORE AT Just Eat

A great meal had. No issue with it being late and the deliverer apologised.

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Aleisha . 2023-12-05

MORE AT Just Eat

Incredible, the special curry, special fried rice & noodles were absolutely incredible quality some of the best I've ever had. The banana fritters were gross.

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Sean . 2023-12-03

MORE AT Just Eat

Amazing soup and noodles, my mum really needed it.

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Rusiate . 2023-12-02

MORE AT Just Eat

Chips were cold but still enjoyable

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Frances . 2023-11-28

MORE AT Just Eat

Fantastic meal with my wife using a Groupon voucher. The food was excellent really tasty and plenty of it Staff really polite, helpful and friendly. Couldn't understand why there where not more people in. This is the second time that we have been in and it gets better each time, lots of takeaways going out, but lots of room in the restaurant. Amazing beef chow mein, beef in black bean sauce, meat spring rolls salt and pepper chips and prawn crackers. we will be back!

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gail_mattison . 2023-11-24

MORE AT TripAdvisor

Unfortunately the food was awful the rice was old & the ribs were old. We couldn't eat it! Money back would be appreciated Also you could test it had been put in the microwave definitely not fresh

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julie . 2023-11-24

MORE AT Just Eat

The delivery guy was awesome, very polite. Food is so yummy and was packaged well. Will be ordering often ❤️

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Edith . 2023-11-23

MORE AT Just Eat

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