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4.0

Based on 1.842 opinions finded in 4 websites

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Nº 785 in 1137 in York

Nº 25 of 43 Chinese in York

CUSTOMERS TALK ABOUT DISHES WITH..noodlesfriedduckpaycookedprawncurrycrabchickeneggricepeppersoupporkchillimeatyork

comment_iconOpinions

Lovely food, friendly services and very reasonable prices considering the central location. I’ll definitely be back again.

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Tristan Hawkins . 2025-03-01

MORE AT Google

Wonderful attention. The food was really good, and the quantity was very generous. We were a group of ten and the service was fast

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Ana Granados . 2025-02-28

MORE AT Google

The food was delicious and their services was top notch too. I will definitely Come back again. Thank you.

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Chisom nweke . 2025-02-28

MORE AT Google

Very nice food and nice service, a lovely visit place at York.

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Barbarossa190 . 2025-02-27

MORE AT Google

Tasty food, friendly staffs and good servive

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PP TT . 2025-02-24

MORE AT Google

The food is delicious and comes in large portions. The staff is very friendly and provides excellent service. Lily offers great service.

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Parn Pehtlada . 2025-02-24

MORE AT Google

This restaurant tastes good, has a nice environment, and the waiters are very enthusiastic

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Cheng Haoran . 2025-02-20

MORE AT Google

The food is very good! Come again next time

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Congrui Li . 2025-02-19

MORE AT Google

Pretty nice traditional Chinese food

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James Middlson . 2025-02-19

MORE AT Google

Popped in as a family on a day out to York. Gorgeous food and extremely welcoming and friendly waitress.

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Jon Corcoran . 2025-02-18

MORE AT Google

Great Hong Kong food, really friendly server with good price range. The portions are pretty good too! Enjoyed the time here.

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Hyungjin Samuel Lee . 2025-02-18

MORE AT Google

The taste is very good. It feels comforting to eat a meal from my hometown after traveling all the way. The beef noodles, pork ribs noodles and rice bowl are both good👍

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Dongchao Shen . 2025-02-14

MORE AT Google

WOW What a fantastic little gem of a restaurant. Lovely waitresses, lovely ambient background music, clean restaurant, delicious fresh food, amazing value, we will definitely be back again. 😁

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Kathleen Elaine Crosbie . 2025-02-14

MORE AT Google

Food is out of the world, staff are lovely polite and attentive. I really cant recommend this place enough.

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Adam James . 2025-02-11

MORE AT Google

I’m from Hong Kong, the food flavour is authentic, especially the source of Chicken. Hard to taste authentic HK food aboard.

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huilong wang . 2025-02-10

MORE AT Google

Hopeless. Whatever you order, they don't have. Including the chefs special at 4pm. Or duck, when there's half a dozen in the widow. I hate to pist negative reviews but avoid

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bert smith . 2025-02-06

MORE AT Google

The service attitude is very good, and the food and appetite are good

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方斐然 . 2025-02-03

MORE AT Google

Wow… food delicious but the guy that served me and my best friend yesterday the most friendliest waiter I have ever had anywhere, super nice great experience we will be back, also we really loved the fish also which when I got excited there was fish he let us sit near the fish tank,

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Katie Hickton . 2025-01-30

MORE AT Google

the food was lovely and good quality but there was an item missed off. but the shop when phoned sorted it quickly.

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Luke . 2025-01-29

MORE AT Just Eat

The food was really bad , would never use again

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Dawn . 2025-01-29

MORE AT Just Eat

Still feel good in the stomach after eating Chinese food

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李定聪 . 2025-01-25

MORE AT Google

Absolutely shocking. We ordered late but they were still open and accepted the order. Sent food but was missing most things including all meat, spare ribs and then wouldnt answer the phone. Will never order from here again. Rip off

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Alex . 2025-01-25

MORE AT Just Eat

Amazing food and nice environment

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Xin Le . 2025-01-25

MORE AT Google

I haven’t eaten barbecued pork for a long time, but it’s still delicious😋Happy

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Henry Wai . 2025-01-22

MORE AT Google

Unfortunately I found a piece of plastic in the sauce of the beef brisket. The food was tasty but I would never order again, dread to think what tiny shards I’ve eaten.

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Rachel Brockett . 2025-01-19

MORE AT Google

Amazing food and great service from lily

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Jonnyt44 . 2025-01-18

MORE AT Google

Absolutely wonderful restaurant. Food was hot and tasty. Staff are very helpful and kind. Thank you.

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Gilbert G . 2025-01-18

MORE AT Google

Very kind female server and yummy food.

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UI_Rookoleeko . 2025-01-17

MORE AT Google

Ordered twice and both were late by 30+ minutes

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David . 2025-01-12

MORE AT Just Eat

Had a good takeout chow main and ribs.

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Richard Beckett . 2025-01-07

MORE AT Google

Quite place and super nice staff. Noodles are delicious and nice bread. Overall great place to dine in!

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Nian Li . 2025-01-02

MORE AT Google

The app told me it was being delivered at 20 past didn’t arrive till an hour later food was freezing cold and horrid …

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Leeann . 2024-12-31

MORE AT Just Eat

I’m surprised by the amount of low star reviews. Super tasty, super authentic, real Chinese food. The food didn’t take long to come at all, and the waitress even gave bonuses. Not a complaint towards the food, but the menu should be downsized heavily. Pricing is actually economic for what I got, pretty similar if not cheaper than Maxi’s. Though I understand it’s pricey for takeaway standards. Judging from the reviews it looks like the strongpoint is authentic Chinese food. I’ll come again for CNY 😁 🥢

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N.WILS . 2024-12-30

MORE AT Google

my order was late and the delivery driver was very unprofessional and very rude

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Nigel . 2024-12-30

MORE AT Just Eat

Great food ✅ Great staff and service and a fun atmosphere !! Definitely recommend for people wanting to try new cuisine.

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goggy spoons . 2024-12-29

MORE AT Google

Good food, friendly staff especially Lily. What a good dining experience.

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Dada Lopez . 2024-12-26

MORE AT Google

Had the best Chinese food in the town

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陈慧 . 2024-12-19

MORE AT Google

The service is fast and good. The food is ok, the tofu was chewy and seemed overcooked - I’ve had it before and it wasn’t. The other meals were adequate.

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dave . 2024-12-17

MORE AT Just Eat

Great service. Greet food. Really enjoyed the vermicelli and the dumplings. Wouldn’t order the ribs again though. Not a lot of meat on them and they were coated in something I didn’t like. The rest of the food was delicious.

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Michaela . 2024-12-15

MORE AT Just Eat

Food was delicious and still hot! Thanks 🙏 🤩

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Michaela . 2024-12-08

MORE AT Just Eat

It was tasty Chinese food. Prawn toast not as crispy as I like but still good.

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Vashaanth . 2024-12-07

MORE AT Just Eat

Worst chinese I’ve ever had. Taken nearly an hour and half, order was wrong katsu chicken was just coated in ketchup…. Unbelievable overpriced avoid at all costs.

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Jordan Dymock . 2024-12-07

MORE AT Google

How can it take 2 hours to cook and deliver food? Appalling service.

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James . 2024-11-30

MORE AT Just Eat

amazing, thankyou so so much xxx

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phoebe . 2024-11-29

MORE AT Just Eat

the food was cold and soggy, the restaurant did not help when we rang up didn’t understand a thing we were saying, then we ordered the food at 4:45 and did not arrive until 7.

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ellie-mae . 2024-11-28

MORE AT Just Eat

it was beyond doubt the worst food I've ever experienced. Stone cold dry and tasteless to cap it the carton that it came in didnt even had a lid fitted properly. Just over £20 but not worth a fraction of that. I gave it a one star rating purely because I couldn't rate it lower. I will never, I repeat never order from there again

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Robin . 2024-11-26

MORE AT Just Eat

Want a refund food was cold and no toast

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Ben . 2024-11-22

MORE AT Just Eat

Salt and pepper box was very poor

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Steve . 2024-11-20

MORE AT Just Eat

Delivery guy could be bothered knocking on the door so instead sat outside beeping his car horn and shouting out the window

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Tyler . 2024-11-19

MORE AT Just Eat

Noodles were too dry not enough chicken or veg in with the noodles very disappointing

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Christine . 2024-11-18

MORE AT Just Eat

Order accepted at 6pm arrived after 7pm as expected within the time stated, however is wasn’t very warm which spoilt the whole meal

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Helen . 2024-11-16

MORE AT Just Eat

Ordered shredded chicken salt and pepper and normal salt and pepper chicken and both were the exact same . Chips were cold and the curry sauce was like water. Not happy I spent £50 on the order.

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Ryan . 2024-11-14

MORE AT Just Eat

Great food, very nice delivery driver :) thank you!

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Victoria . 2024-11-13

MORE AT Just Eat

Super delicious beef radish, the serving lady is also nice

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wen Winnie . 2024-11-11

MORE AT Google

Was nice food tbf but the portions was abit stingyy to say how expensive it is…, chips was abit soft too, cannot tango was warm😂😂 nice but not perfect if was cheaper wouldn’t complain

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Liam . 2024-11-09

MORE AT Just Eat

very nice meal. really enjoyed it, very nice Saturday treat

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dale . 2024-11-09

MORE AT Just Eat

Paid £11 for a dish I never received and they don't want to refund me.

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Kim . 2024-11-06

MORE AT Just Eat

Tasty food, polite and friendly customer service.

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Mina Crawley . 2024-11-05

MORE AT Google

I honestly can not fault the restaurant. We really enjoyed our Halloween meal. The server was really sweet, attentive and friendly; the food was delicious and arrived quickly; the dining area was clean and tidy as always and the menu has lots to offer for the picky eaters and those who like spice and authenticity. The other great thing, and the deciding factor as to why we chose Regency tonight, is they are dog friendly and I didn't want to leave the puppy home alone with fireworks going off and trick or treaters knocking.

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Claire Bevan . 2024-10-31

MORE AT Google

£70 order and didn’t even get prawn crackers

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Mrs . 2024-10-30

MORE AT Just Eat

beef curry and rice was very nice I recommend it, and was delivered before time

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Charlotte . 2024-10-29

MORE AT Just Eat

Ordered veggie spring rolls:got meat ones. Ordered a portion of pak choy and garlic (£11!): got a tub of watery chopped cabbage, not what we usually get from here. Food is usually of good quality, but this tasted low quality and obviously wasn't what we ordered. Was offered a refund for the spring rolls. Will think twice before ordering from here again.

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Aidan . 2024-10-25

MORE AT Just Eat

Steak and sweet/sour prawns are delicious

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Jess POON . 2024-10-19

MORE AT Google

Couldn’t find house and chicken wings had little meat. Also was quite cool by the time I got it

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Elle . 2024-10-14

MORE AT Just Eat

Gorgeous place and lovely atmosphere. Food was the best Chinese I've ever had and had the greatest customer service x

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Jasmine Dunn . 2024-10-09

MORE AT Google

Regency Restaurant, York Located at 16 Barbican Road, Regency Restaurant offers a delightful Chinese dining experience in the heart of York. The restaurant features a diverse menu with a variety of Cantonese, Szechuan, and Hong Kong-style dishes, making it a great spot for both dine-in and takeaway. Food: The food at Regency Restaurant is generally well-received. Many patrons rave about the BBQ ribs, which are described as having an incredible sauce. The dim sum, while not the best some have had, is appreciated for being the only option in York. The king prawn dishes are also highlighted for their excellent taste. Service: The service can be a bit hit or miss. Some customers have experienced delays, especially with takeaway orders, but the staff often make up for it with friendly service and gestures like complimentary desserts for long waits. Dining in, the staff are usually welcoming and attentive, ensuring a pleasant experience1. Atmosphere: The atmosphere is cozy and traditional, with a layout that includes a Chinese supermarket next door, adding to the authentic feel. It’s a popular spot among locals, including the Chinese community, which speaks to its authenticity and quality. Overall: Regency Restaurant is a solid choice for anyone craving Chinese cuisine in York. While there are occasional service hiccups, the quality of the food and the friendly staff make it worth a visit. Whether you’re in the mood for a sit-down meal or a takeaway, Regency Restaurant has something to offer.

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Cristian Triboi . 2024-10-04

MORE AT Google

Chicken balls weren’t very nice. And received no sauce

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Jeana . 2024-09-26

MORE AT Just Eat

Ordered a take away As a special treat … For the cost was shocking value £28 !!!! Duck vermicelli Duck non exsistant only noodles none seen King prawn curry … runny tasteless Springer rolls x4 small chewy Would I order from here again NO My local is better value half the price stick to what you know !!!

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Christine Phillips . 2024-09-20

MORE AT Google

Food was completely cold & inadequate for £30. The duck was on top of hiding lettuce to make it look like there was more! Never had lettuce with duck wraps ever! Started for 2 was only enough for one person. Complete waste of £30

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Moya . 2024-09-20

MORE AT Just Eat

Lovely food. Robot waiters were very entertaining. Very friendly staff.

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Marion Ferguson . 2024-09-13

MORE AT Google

Food has not all arrived , can’t contact the restaurant

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Anthony . 2024-09-09

MORE AT Just Eat

Excellent food! Big serving 👌🏻Highly recommended

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Mary . 2024-09-07

MORE AT Just Eat

Chinese food is still delicious

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朱宥瑜 . 2024-09-07

MORE AT Google

Food rubbery and bland and over an hour late not good

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Becky . 2024-08-25

MORE AT Just Eat

Delicious food. The waitresse was really friendly and welcoming. Service was very quick and efficient. Will come back

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Marina Ing . 2024-08-21

MORE AT Google

Best Chinese food I’ve had in York by far. Absolutely fantastic, will not try anywhere else here again! 5 ⭐️

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R Pretzle . 2024-07-20

MORE AT Google

Great delivery but the prawn crackers where stale not going yo buy them again , apart from that the food was nice

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Paula . 2024-07-18

MORE AT Just Eat

In a holiday lodge and courier found us without much difficulty.

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Dave . 2024-07-18

MORE AT Just Eat

Do not be put off by the appearance when you first step into the place. It is so misleading. Staff really friendly. Noticed no alcoholic drink on the menu. That was no problem to the staff. He popped to nearby restaurant and got what we wanted. Two course meal which was great. Will deffo be back

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Bob D . 2024-07-16

MORE AT TripAdvisor

Oh, terrible service, we had waited for one hour but not responded at all.

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Johnny Jin . 2024-07-13

MORE AT Google

The waiter is rude. We ordered food and juices and then they said that the prices on the menu had gone up but the menu hadn't been updated yet and we had to pay more! absurd! this is exhausting! DO NOT come to this restaurant!

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Alexandre Saragoça . 2024-07-13

MORE AT Google

Needed to reheat some of the food.

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Chris . 2024-07-11

MORE AT Just Eat

Lovely as always. Arrived a little later than prediction HOWEVER I live in Rufforth and we always know predicted times can be hit or miss. It's no bother at all, just super grateful they deliver here as no one else seems to. Food was lovely as usual and hot

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Helen . 2024-07-10

MORE AT Just Eat

Excellent!!! Tasty food, you won’t be disappointed.

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Leah L . 2024-07-06

MORE AT Google

Attached to their own supermarket the food and service was first class and I would recommend that you try.

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James Harris . 2024-07-04

MORE AT Google

Was a lovely experience definitely going again, polite staff and delicious food.

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Leon Burns . 2024-07-03

MORE AT Google

the salt and pepper mixed dish was not of good quality, the chips were fried in old oil and tasted bitter, the pieces of beef and chicken were old re fried pieces of meat and we're hard and very over cooked, it lacked the salt and pepper seasoning that is supposed to give it the flavour and kick. The special in black bean sauce tasted alot better.

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mark . 2024-06-22

MORE AT Just Eat

Swift service, yummy Authentic Chinese food, I had duck with plum sauce 😋

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Lilith Christoffersen . 2024-06-08

MORE AT Google

Was a little worried what service to expect reading previous reviews. However, we received excellent service from all the staff there. Very polite and efficient, couldn't ask for more. The food was also excellent with good vegetarian options. The spare ribs weren't red hot, but everything else was spot on and really tasty. Would definitely revisit

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Karen Brown . 2024-06-07

MORE AT Google

We had a dinner here at Regency Restaurant, food starters and mains was very nice and tasty. We enjoyed it and will be coming back again. Tofu with salt and chilli is great starter to have :)

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Casender4 . 2024-06-01

MORE AT Google

Food arrived very late and was pretty much stale cold, really disappointing and a waste if money! Would stay away of ordering from here! It had the potential of be nice but not edible due to going stale. Definitely wasn’t kept in a thermal food bag!

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Ilya . 2024-05-24

MORE AT Just Eat

Very Delicious taste of food. Thanks Regency

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Herbert Sitorus . 2024-05-24

MORE AT Google

The duck was absolutely disgusting full of bones and grissel

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Louis . 2024-05-22

MORE AT Just Eat

The lemon chicken and beef chow mein were very tasty and well presented. Thank you!

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druidical . 2024-05-22

MORE AT Google

Stopped for lunch. Efficient service and great food.

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Arnar Guðmundsson . 2024-05-20

MORE AT Google

The food are likely to have the authentic taste but the service was a real issues here. Expecially the male staff. They literally threw the cutlery on the table and have very rude manner. I personally wouldn't eat in the restaurant again but instead I would order online and eat somewhere else.

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Steven Luo . 2024-05-16

MORE AT Google

Caroline kyaw and mya pwint phyu. Thank you for your opinion, but I would like to ask if you can bring food to eat in any restaurants in the UK? Did you ask at that time if you could bring food in? You didn't ask, have you ever respected us? You don't have that. So we will pursue your opinions to the end.

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Mr Full . 2024-05-15

MORE AT Google

Worst service I’ve ever experienced in the world. One member of my party eats only halal due to their religion so they brought their own food while we ordered at the restaurant. One of the male staff came over and said that outside food is not allowed, and that all UK establishments are like that. No one from my party is from the UK so we didn’t know and told him so. He walked away and upon return I tried to explain that he only eats halal and the worker then said “I don’t care, go let him eat outside then” while laughing mockingly. In the rain? At this point, my party got upset and wanted to leave. After seeing this, he said okay, he can stay. But our party told him that what he said was very rude and that he had a horrible attitude. Even while trying to say this he was still dismissive, saying “yea, yea, yea, yea, ok.” We were so disturbed, we paid and left. I don’t write a whole lot of reviews, but this experience was so jarring I needed to warn people from coming here. No one should be disrespected in the service industry- customer or worker. This place also had a sticker at each table offering a free soda for a review- I’m guessing this is where most of their “5 star ratings” are coming from. Please do not support this restaurant.

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Caroline Kyaw . 2024-05-14

MORE AT Google

The servers and cashier (assuming they are owners) were very rude and had obnoxious attitude towards multicultural customers. The tissue and cutlery were casually threw at the middle of the table. The tab water jar was not properly cleaned. The male server (probably the owner) told my friend to eat his food outside because he could not eat food that is not halal. Very disrespectful towards other culture and religion.

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Mya Pwint phyu . 2024-05-14

MORE AT Google

Amazing and delicious food .Strongly recommend.:)

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Ava Barbara . 2024-05-05

MORE AT Google

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