Regency Chinese Restaurant in York

Food came late and was freezing cold and greasy, unfortunately this is not the first bad order we have had from this Chinese

Took 90 minutes to arrive and when it did arrive it was near enough cold. Won’t order again.

It arrived cold, the food was OK but tasted very greasy. The crispy beef was not good. The fried noodles were very nice though

I ordered the beef and egg with rice and a hot milk tea,the food and drink are both fantastic!The staffs are also so lovely and polite! Will definitely visit here again!

Regency had very nice authentic Chinese food, it wasn’t busy and service was fast. I would recommend eating here if you’re in York!

The food is delicious and authentic👍🏻

Super tasty, super authentic, real Chinese food. Good pricing. But MAJOR DIARRHOEA every time I go.

The food was really amazing. Highly recommended to those who like authentic Chinese cuisines. Love it.

Really enjoyed the food and the hospitality here. Friendly staff and good price.

Our server Lily was amazing and the food was very tasty and affordable. Highly recommend!

I had lunch with my friends and the food was delicious! The quantities were enough and the price was student affordable. We were served by Lee and she was so kind and lovely. We will surely come back!

Very friendly, welcoming staff and great atmosphere - delicious food, good value - everything from the boiled rice perfectly done and wonderfully presented

Lovely food, friendly services and very reasonable prices considering the central location. I’ll definitely be back again. Edit - Came back a week later. Found they have a more authentic menu with Chinese dishes on the other side of the menu. Had a lovely noodle dish. The waitress went and checked the ingredients for me.

Great restaurant, very authentic Chinese food

The food was delicious and their services was top notch too. I will definitely Come back again. Thank you.

Food was cold and really disappointing and the driver had to shout to find my house number.

Wonderful attention. The food was really good, and the quantity was very generous. We were a group of ten and the service was fast

Very nice food and nice service, a lovely visit place at York.

The food is delicious and comes in large portions. The staff is very friendly and provides excellent service. Lily offers great service.

Tasty food, friendly staffs and good servive

This restaurant tastes good, has a nice environment, and the waiters are very enthusiastic

The food is very good! Come again next time

Pretty nice traditional Chinese food

Great Hong Kong food, really friendly server with good price range. The portions are pretty good too! Enjoyed the time here.

Popped in as a family on a day out to York. Gorgeous food and extremely welcoming and friendly waitress.

Food was well nice but extremely overpriced

WOW What a fantastic little gem of a restaurant. Lovely waitresses, lovely ambient background music, clean restaurant, delicious fresh food, amazing value, we will definitely be back again. 😁

The taste is very good. It feels comforting to eat a meal from my hometown after traveling all the way. The beef noodles, pork ribs noodles and rice bowl are both good👍

The order did not arrive and on the app said that it has been delivered.

Food arrived cold. Had to reheat which made the quality bad - didn’t even have 1/2

Food is out of the world, staff are lovely polite and attentive. I really cant recommend this place enough.

I’m from Hong Kong, the food flavour is authentic, especially the source of Chicken. Hard to taste authentic HK food aboard.

Hopeless. Whatever you order, they don't have. Including the chefs special at 4pm. Or duck, when there's half a dozen in the widow. I hate to pist negative reviews but avoid

The service attitude is very good, and the food and appetite are good

Wow… food delicious but the guy that served me and my best friend yesterday the most friendliest waiter I have ever had anywhere, super nice great experience we will be back, also we really loved the fish also which when I got excited there was fish he let us sit near the fish tank,

the food was lovely and good quality but there was an item missed off. but the shop when phoned sorted it quickly.

The food was really bad , would never use again

Absolutely shocking. We ordered late but they were still open and accepted the order. Sent food but was missing most things including all meat, spare ribs and then wouldnt answer the phone. Will never order from here again. Rip off

Amazing food and nice environment

Still feel good in the stomach after eating Chinese food

I haven’t eaten barbecued pork for a long time, but it’s still delicious😋Happy

Unfortunately I found a piece of plastic in the sauce of the beef brisket. The food was tasty but I would never order again, dread to think what tiny shards I’ve eaten.

Absolutely wonderful restaurant. Food was hot and tasty. Staff are very helpful and kind. Thank you.

Amazing food and great service from lily

Very kind female server and yummy food.

Ordered twice and both were late by 30+ minutes

Had a good takeout chow main and ribs.

Quite place and super nice staff. Noodles are delicious and nice bread. Overall great place to dine in!

The app told me it was being delivered at 20 past didn’t arrive till an hour later food was freezing cold and horrid …

my order was late and the delivery driver was very unprofessional and very rude

Great food ✅ Great staff and service and a fun atmosphere !! Definitely recommend for people wanting to try new cuisine.

Good food, friendly staff especially Lily. What a good dining experience.

Had the best Chinese food in the town

The service is fast and good. The food is ok, the tofu was chewy and seemed overcooked - I’ve had it before and it wasn’t. The other meals were adequate.

Great service. Greet food. Really enjoyed the vermicelli and the dumplings. Wouldn’t order the ribs again though. Not a lot of meat on them and they were coated in something I didn’t like. The rest of the food was delicious.

Food was delicious and still hot! Thanks 🙏 🤩

Worst chinese I’ve ever had. Taken nearly an hour and half, order was wrong katsu chicken was just coated in ketchup…. Unbelievable overpriced avoid at all costs.

It was tasty Chinese food. Prawn toast not as crispy as I like but still good.

How can it take 2 hours to cook and deliver food? Appalling service.

amazing, thankyou so so much xxx

the food was cold and soggy, the restaurant did not help when we rang up didn’t understand a thing we were saying, then we ordered the food at 4:45 and did not arrive until 7.

it was beyond doubt the worst food I've ever experienced. Stone cold dry and tasteless to cap it the carton that it came in didnt even had a lid fitted properly. Just over £20 but not worth a fraction of that. I gave it a one star rating purely because I couldn't rate it lower. I will never, I repeat never order from there again

Want a refund food was cold and no toast

Salt and pepper box was very poor

Delivery guy could be bothered knocking on the door so instead sat outside beeping his car horn and shouting out the window

Noodles were too dry not enough chicken or veg in with the noodles very disappointing

Order accepted at 6pm arrived after 7pm as expected within the time stated, however is wasn’t very warm which spoilt the whole meal

Ordered shredded chicken salt and pepper and normal salt and pepper chicken and both were the exact same . Chips were cold and the curry sauce was like water. Not happy I spent £50 on the order.

Great food, very nice delivery driver :) thank you!

Super delicious beef radish, the serving lady is also nice

very nice meal. really enjoyed it, very nice Saturday treat

Was nice food tbf but the portions was abit stingyy to say how expensive it is…, chips was abit soft too, cannot tango was warm😂😂 nice but not perfect if was cheaper wouldn’t complain

Paid £11 for a dish I never received and they don't want to refund me.

Tasty food, polite and friendly customer service.

I honestly can not fault the restaurant. We really enjoyed our Halloween meal. The server was really sweet, attentive and friendly; the food was delicious and arrived quickly; the dining area was clean and tidy as always and the menu has lots to offer for the picky eaters and those who like spice and authenticity. The other great thing, and the deciding factor as to why we chose Regency tonight, is they are dog friendly and I didn't want to leave the puppy home alone with fireworks going off and trick or treaters knocking.

£70 order and didn’t even get prawn crackers

beef curry and rice was very nice I recommend it, and was delivered before time

Ordered veggie spring rolls:got meat ones. Ordered a portion of pak choy and garlic (£11!): got a tub of watery chopped cabbage, not what we usually get from here. Food is usually of good quality, but this tasted low quality and obviously wasn't what we ordered. Was offered a refund for the spring rolls. Will think twice before ordering from here again.

Steak and sweet/sour prawns are delicious

Couldn’t find house and chicken wings had little meat. Also was quite cool by the time I got it

Gorgeous place and lovely atmosphere. Food was the best Chinese I've ever had and had the greatest customer service x

Regency Restaurant, York Located at 16 Barbican Road, Regency Restaurant offers a delightful Chinese dining experience in the heart of York. The restaurant features a diverse menu with a variety of Cantonese, Szechuan, and Hong Kong-style dishes, making it a great spot for both dine-in and takeaway. Food: The food at Regency Restaurant is generally well-received. Many patrons rave about the BBQ ribs, which are described as having an incredible sauce. The dim sum, while not the best some have had, is appreciated for being the only option in York. The king prawn dishes are also highlighted for their excellent taste. Service: The service can be a bit hit or miss. Some customers have experienced delays, especially with takeaway orders, but the staff often make up for it with friendly service and gestures like complimentary desserts for long waits. Dining in, the staff are usually welcoming and attentive, ensuring a pleasant experience1. Atmosphere: The atmosphere is cozy and traditional, with a layout that includes a Chinese supermarket next door, adding to the authentic feel. It’s a popular spot among locals, including the Chinese community, which speaks to its authenticity and quality. Overall: Regency Restaurant is a solid choice for anyone craving Chinese cuisine in York. While there are occasional service hiccups, the quality of the food and the friendly staff make it worth a visit. Whether you’re in the mood for a sit-down meal or a takeaway, Regency Restaurant has something to offer.

Chicken balls weren’t very nice. And received no sauce

Ordered a take away As a special treat … For the cost was shocking value £28 !!!! Duck vermicelli Duck non exsistant only noodles none seen King prawn curry … runny tasteless Springer rolls x4 small chewy Would I order from here again NO My local is better value half the price stick to what you know !!!

Food was completely cold & inadequate for £30. The duck was on top of hiding lettuce to make it look like there was more! Never had lettuce with duck wraps ever! Started for 2 was only enough for one person. Complete waste of £30

Lovely food. Robot waiters were very entertaining. Very friendly staff.

Food has not all arrived , can’t contact the restaurant

Excellent food! Big serving 👌🏻Highly recommended

Chinese food is still delicious

Food rubbery and bland and over an hour late not good

Delicious food. The waitresse was really friendly and welcoming. Service was very quick and efficient. Will come back

Best Chinese food I’ve had in York by far. Absolutely fantastic, will not try anywhere else here again! 5 ⭐️

Great delivery but the prawn crackers where stale not going yo buy them again , apart from that the food was nice

In a holiday lodge and courier found us without much difficulty.

Do not be put off by the appearance when you first step into the place. It is so misleading. Staff really friendly. Noticed no alcoholic drink on the menu. That was no problem to the staff. He popped to nearby restaurant and got what we wanted. Two course meal which was great. Will deffo be back

Oh, terrible service, we had waited for one hour but not responded at all.

The waiter is rude. We ordered food and juices and then they said that the prices on the menu had gone up but the menu hadn't been updated yet and we had to pay more! absurd! this is exhausting! DO NOT come to this restaurant!

Needed to reheat some of the food.

Lovely as always. Arrived a little later than prediction HOWEVER I live in Rufforth and we always know predicted times can be hit or miss. It's no bother at all, just super grateful they deliver here as no one else seems to. Food was lovely as usual and hot

Excellent!!! Tasty food, you won’t be disappointed.