Reel Soul in Bristol, City of

My coeliac daughter and I recently visited family in Bristol. This place is recommended by gluten free bloggers and with good reason, we ordered a delivery and the meals were excellent, with good sized portions. Will definitely order from here again next time.

I needed a coeliac friendly quick and easy Friday lunch near the Arches. My first time here, shoestring staff were slightly scrambling to open at noon after a busy night (due to a national event) the previous day. Reviews had mentioned long waits and delivery orders getting priority, so I was early. Front of house was very personable, attentive, efficient and just the right amount of chatty. Able to help with recommendations not clear from the menu (e.g., you can skip the chips and pay less). The fish (I had hake) tasted spot fresh (clean, mild taste and flaked clean; cooked through perfectly but not overcooked). I asked and was told it's bought in frozen (presumably boat frozen, it was so fresh) and defrosted on site on the day of use. It came with fresh lemon, salt and vinegar (optional gluten free) and individual portion fresh tartare sauce included in the price. Love that the fryer is totally GF. I could taste that the batter was GF but I think most people would not realise (it's like a tempura batter). Possibly because I came early, the batter was oily -- this has to be because the oil wasn't as hot as it would have been 15 minutes later; nonetheless I felt my fish was safely cooked and lovely -- and it came promptly. Seating is basic but nice enough, inside and out. My seat of choice had a stain; staff dropped everything and cleaned it immediately and pleasantly. Negatives: No recycling bin (paper, plastic and food waste all go in one place). The door does slam loudly. Indeed, it was geared more toward takeaway pickup (despite ample seating) at lunch time. I was very impressed about how respectfully staff spoke to delivery drivers, who often get cold shouldered. All in all, I'll be back -- perhaps not so close to opening time, and bring some reading in case there was a wait (or peruse one of the well-thumbed GF cookbooks on the shelf). A sound place.

Tried for the first time, ordered via Deliveroo. Great attention to detail on my order - was given an extra box of chips as I had ordered fish without chips. Lovely message written on takeout box. Fish was crispy and added bonus of it being gluten-free! Solid chips too.

I was so excited to try this gluten-free place when in Bristol recently. We decided to eat in at one of the narrow tables they had - big mistake, as few people entering or leaving the establishment seemed to know how to close a door properly, so we were cold and constantly having to get up and close the door. Service was incredibly slow - at least four individuals / couples who came in after us received their food way before ours arrived. It seemed like orders for delivery were being prioritised before those from people wanting to eat in, which annoys me. When our meals eventually arrived, the chips were lukewarm and dried out, with a high proportion that had large black blemishes that should have been picked out before serving. The chicken nuggets were overcooked, making the chicken very dry and the coating like shrapnel. The battered halloumi was very, very greasy - I picked all the batter off and just ate the cheese, as I was hungry and tired after a long journey. We didn’t say anything while we were there, as the lone server was rushed off her feet and the delivery orders were pinging through with increasing frequency. The two good elements - the curry sauce was very tasty and gluten-free vinegar was provided. But that’s not enough to make me want to go back, unfortunately.

Best fish and chips and battered sausage in Bristol. Light batter. Delicious . I've not stopped telling everyone who will listen how good these were. Going to send my husband down Friday night for takeaway now that ciao burger have let us down by being closed. Looking forward to Friday already. Going to try the curry sauce and the prawns and the haddock

This place was recommended by friends who live nearby. The website said that one needed to order in advance for collection but I just dropped in on the off chance. Staff were very friendly and welcoming as they took my order and told me how long I would be waiting - which was handy as I had a train to catch. The fish (cod) was delicious and the absolute mountain of chips were perfectly cooked and not in the least greasy. A nice added bonus was the inclusion of a free slice of lemon and a pot of very tasty tartare sauce. All in all an absolute winnerl! (As they say in these parts - or so I am led to believe.)

Soon as we walked in the door it felt familiar despite not every being there before. The manager was super welcoming and happy to have us eat inside although we were a big party. The chips are amazing!! And the calamari is like nothing else. Many thanks to the manager

We greatly enjoyed Friday night haddock, hake and scampi with chips from this place next to Sainsbury’s on the Gloucester Road. Peas were included in the deal and when we said we didn’t want them we were given a discount. About £30 for a feast for two. Quick service (about 15 mins). And very friendly.

Me and my boyfriend visited quite late on a saturday as we just were craving some of their lovely chips. We were again treated with such kind and friendly staff who we chatted to for a while. The food is so good! Keep it up❤️❤️

Fish and chips £10 Reel soul#Gluten-free 5/5 Hi as it’s Friday I thought I’d treat myself to some fish I haven’t had this dish in many years so I thought I’ll treat myself. A lot of people in Bristol have recommended this fish and chip shop to me, So I had to go and give it a try for myself, so glad that I did, I ordered hake and chips with mushy peas. The food was amazing I haven’t had fish and chips in years this was a really good place to have it I highly recommend it to people now myself, staff are so friendly and kind The atmosphere in the restaurant is amazing so much people going in and out shows how good the food is 5stars

My name is Abdi and I seriously and highly recommend everyone to go to Reel Soul!!!! Forget 10/10, 1000000/10!!!!! That's how great Reel Soul is. Excellent dishes, lovely staff and great, welcoming environment. I rate this, the best chip shop in all of Bristol, period!!! If anyone wants to get quality fish and chips, Reel Soul is the place to go!!!!!!!!!! 🥳🥳🥳🥳🥳🥳🥳🥳

Went there two weeks ago on a Saturday evening around 8pm. Different people and menu etc since i went there last. Assume it has changed hands? Worst fish and chips i have ever had. Was suspicious when there was no obvious sounds of frying - the fish was horrible - i can only think that it was a frozen battered fish (that you might buy in tesco's) definitely not battered on site. Chips tasted as though they had been cooked days prior. Never again. And to top it, two fish and chip cost me £23!!!!!!!! Dont normally write reviews, but felt i had to.........

Beautifully cooked fish and best peas I’ve had - even arrived a little earlier than expected! Thanks

Not sure why people have left bad reviews? My fish and chips have always been incredible from here. Food tastes as it should and is surely the best fish and chips in Bristol.

Felt compelled to write having just picked up a take away from there. (Bristol currently in Tier 3) Man behind the counter had a mask on his chin, not over nose or mouth, no gloves. Place didn't look or feel clean. (His mate came in he hugged him and they then started talking about the party they were going to attend after work together). £11 for a chips and 2 x sausages. Sausages completely inedible, hard and burnt, went straight in the bin, chips tasted like the oil hadn't been changed for a while. Truly awful. First and last visit.

TLDR: Sets a new level for mushy peas and curry sauce. The fish is top quality and a very fine portion. 9.4/10. The nights were drawing in and the evenings starting earlier and earlier. Winter’s upon us. There was one answer to this. Take aways. It was a gloomy Monday as the letter box was rattled by the postman proving the house with an answer to a question we had not even dreamed yet: Which chippy was the best in Bristol? The day had come, it was time to choose a place to order from. Wales were playing England in the Autumn Cup and there was a serious tension in the air. There were two things in this world able to solve this for the house: a good pun and a better chippy. Lucky Reel Soul is able to provide when needed. Was the first time ordering from here but we had walked passed the shop many times and had our expectations set. From what we’d seen we had high hops but NOTHING could prepare us for this meal. For £12 each (plus delivery) the delivery-person handed us what he called a meal but what can only be described as a lesson. Large Hake, chips, curry sauce, peas AND a can of drink. The VERY generous portion fish was covered in a light, crispy batter, with a bed of fluffy chips. The two sides provided were curry sauce and peas. The peas were nothing short of extraordinary. High quality with a fine glazing of what I’d assume to be garlic butter, it just melts in your mouth. Never had I had such nice peas and I doubt I’ll ever be able to recreate it. Now for the curry sauce. Well... I thought I knew chippy curry sauce but Reel Soul has set the bar. I have no way to describe this. You’ll have to try it for yourself but trust me, you won’t be disappointed. As from the review, I’m sure you won’t be shocked by my rating: 9.4/10. It drops .6 simply because the bottom was partly stuck to the grease proof paper. In a perfect would the batter would be crispy all the way round and I doubt this will be able to be achieved in a takeaway. But we can dream.

A really poor experience, on entry to the shop we placed our order, we asked for cheese on the chips and the man serving snapped back very rudely ‘ we have none you can’t’ we asked politely if they do gravy to which he stated ‘ no we don’t and we never will’ again in an extremely rude tone’. So we ordered two sausage and chips. Whilst waiting the man was lent over the counter on his mobile phone watching videos loudly the whole time with his mask half off and not covering his nose. Dispute there being no screens. So we left already sure we wouldn’t return and just hoping that at least the food would be worth the £10 we paid ( which is already extortionately priced!). We opened the box to find the sausage burnt to a crisp, I have never had anything like it! Utterly revolting and horrible to taste. In this time we should be supporting local business but sadly we shall not be extending our support to this Business.

The staff at Reel Soul were so incredibly rude to both me and my friend, who was shouted at by staff, and I am so disgusted by their customer service. The staff were rude, passive aggressive and even HUNG UP ON ME when I was trying to rectify their mistake on the phone! To give them their dues the food is semi decent but still a big disapointment considering the price and the attitude you recieve. My order was messed up/misread, I recieved one piece of regular cod without the chips and peas I ordered and paid extra for. A totally understandable, if frustrating, mistake however when I phoned the resteraunt to let them know and see if they could help I was met with rudeness and reluctance. I was told that, whilst they were sorry, the fish I was given was more expensive than what I ordered as some kind of excuse, the woman was extremely unhelpful. Eventually she agreed to give me a portion of chips if I came to the resteraunt and collected it (during a lockdown when many people ordering takeaway are doing so to support small businesses like Reel Soul) Before I could respond to say I would pick up I was hung up on. I called them back and told them I would be at the shop shortly to pick up my order. When I arrived and told them my name and why I was there I was met with evil stares from the staff especially the woman behind the till who spoke to me on the phone. When I told her I was disapointed with how she spoke to me she was extremely rude and simply told me that "I can think what I want" when I subsequently told her I was leaving a bad review she told me to "do whats best for yourself" with much hostility. The man in the back was also aggresive and shouted at my friend who was with me when she said she was disapointed with the service too. I left angry, insulted and wishing I had never given my money to this business. I am absolutely disgusted and could not urge people enough to not buy from this establishment.

Me and some friends ordered takeaway from Reel Soul, and when it arrived both chips and peas were missing from my friends order. When we called, the employee was very rude and tried to spin it round and act like it was our fault and...

I went to pick up some chips that had been forgotten in the delivery order, when I arrived I expressed my disappointment and it was met with complete disregard. Never in my life have I been shouted at by the staff at a restaurant or...

Ordered for delivery and overall am very disappointed. Chips- I can't taste any seasoning/salt/vinegar at all even though I've requested it. They are just so bland. The tartar sauce is also so bland it tastes just like mayonaise. The batter is greasy and flat and...

Amazing gluten free foods. I visited here many times in the past but forgot about Deliveroo during lockdown. I ordered the Haddock and a battered sausage with chips. Arrived 30mins after placing the order and the food was delightful. Also the curry sauce was amazing....

Fish and chips good. We ate in there but it was cold in the shop, the fish was small, long time waiting for it to arrive (Deliveroo drivers seemed to take priority) AND it was 50p extra for ketchup which seemed a lot.

Terrible experiance - have eaten food from here regularly and it was pretty good but last night was really awful. The service was so slow as Deliveroo drivers get priority. On top of that the cod was literally 2/3 batter. I should have taken a...

Best gluten free fish and chips I've ever had!!! Love this place and come here frequently, but it never fails to amaze me

Tried this place several times and food is always awesome and really fresh.portion sizes are good and the price is fair really enjoyed the food

Someone gave this place a mention, so ghought I'd give it a try. Checked out the menu board - thought at those prices [expensive], this should be good. Oh no. Chips were dry and tasteless. Fish in overcooked batter. Give it a swerve.

Ok, so I try and find positives wherever I go. This is going to be hard to do in this case. I had ‘Haddock and chips’ for £12.00! The worst fish and chips I have ever had and so over priced.... I ended up going...

The curry sauce is terrible but everything else nice.delivery was quick and food still warm on arrival

The soul is in the generous portions. Great service, a beach joint in the inner city. Visit here and enjoy the passers by and city vibe.

Came here for a quick cheap meal with my partner and ended up paying 19.65 for a haddock and chips, large chips, curry sauce and two cans of drink - ridiculous considering we could have had the same thing across at gloucester road fish bar...

My Japanese partner went here tonight to get some squid- asked only for that.Was given 5 tiny peices of..with chips which she didn't ask for.six pounds fifty for basically...chips! BE WARNED!

We visited here for a quick dinner on a Satuarday evening before heading to a friend's wedding. We both really love fish and chips but I would say that these were fairly average. The fish seemed good quality but was a bit greasy and the...

A modern chippy done well without being pretentious (although food is served on a tray which some people find annoying) offering take away and eat in service. We had fishcake and chips (pictured) and sausage and chips which were both great, costing around £14 including...

I was lucky if I managed to find what looked like a decent chip in the box to the point I got up and took them back. They were either black, badly peeled, chewy, hard or soggy. The response was friendly and polite, but surprised...

Almost all the chips were black and nasty inside Everything dripping with rank grease Do not order from here

So disappointed... the chips are stale old crunchy... dry.. absolutely vile... I dont know how this place can call themselves a chip shop! We tried this place once in November and had the same issue however we tried again because the do halloumi... still vile...

Was dissappointed when Soul Fish closed as it was the 1st gluten free fish and chip shops Id come across for awhile, was very happy when Reel Soul opened in its place. Fish and chips are still good- no sogginess or greasiness in sight and...

This place has existed for as long as I can remember, I have just not had the opportunity to use it I was returning from a long journey from a trip abroad and early evening I needed to have some decent food rather than look...

Lovely food came fresh and on time, only downside is ordered a meal with a drink that never came. No love lost but considering we use pricey deliveroo I think it’s very important that items are not missed. When I made an attempt to call...

Lots of gluten free options, staff really clued up on cross contamination of gluten issues. Really friendly service.

If you want fantastic quality fish and chips with light and crispy batter then this place will deliver just that. Chips where spot on too. My only issue is the price, no fish and chip ships should charge £8 for a small cod and chips....

Absoluteley delicious food! Great home made fries. Tasty fish. Happy and nice staff! Great stop for a stroll on Gloucester road.

I must say we were hugely disappointed... the chips where like cardboard I imagine from the previous day... the battered halloumi was £6 but wafer thin slices cooked poorly. And then we had also ordered a children's meal that came completely wrong supposed to be...

Amazing fish and chips. All gluten free. Perfect service and good price as well. Definitely coming back for more.