McDonald's in Bristol, City of

Served by a really nice young lady not sure her name but she was so kind and generous worked on a Friday at 2pm and was serving food to the cars. Deserves a raise!

Not a bad place, I miss the slices of plastic cheese, now they've got this yellow runny strange liquid instead and no napkins but it's alright, I'm glad they can save money for their shareholders, it's been a tough year and they need all they can get.

Best staff there at that McDonald's are TANYA AND THAN ALWAYS SERVING YOU WITH A WARM SMILE UNLIKE THE MANGERS AND SUPERVISORS WHO ARE MOST OF THE TIME OVERWORKED AND STRESSED OUT.

It is what it is. If you want Michellin stars, then it ain't for you.

after an initial misunderstanding driver was helpful and good

Waited a hour and wraps was made at 9:49 and I got the food at 10:37 horrible freezing

The slowest McDonalds there is probably in the whole of the UK. There are always lots of member of staff who seem to have zero sense of urgency. Whatever you get you’ll be there waiting for at least 20 mins. Ridiculous. Go to kfc across the road they’re much faster, or Mcdonalds in town or Bedminster. AWFUL!!!!!

it was delivered over an hour late and it was cold. I had to rush to eat it as I was going out.

Didn’t receive my full order and the burger and fries I did order were very bad and unfresh

no food? 2x coffee instead? then just eat want a F******* photo of the MISSING food?🤔

food was cold and just terrible never ordering from this McDonald’s again

amazing how much better it tastes when you actually receive it! and thanks for the hash browns!

food was hot, as it is usually from this branch, but we were missing the straws and the dips with the nuggets

App said delivered but the food never arrived, driver probably kept it for themselves

I'm absolutely disgusted!! I placed my order at 12.30, maybe 12.40. I received confirmation that my order had been accepted! cut a long story , I waited over 2 hours! it got to 2.30 I called the restaurant 12 times no answer there was no number to contact just eat directly! I then went to the restaurant and was spoken to sarcastically also told it's not there problem! so now I have used petrol been late picking up children from school! when my order finally arrived everything was stone cold &

Food is ready but staff not interested in work to packed…… They’re gossiping with each other even shift in charge…..

Worst order I've ever had delivered. Food was cold, food missing and chicken selects were not in the box instead we got cold cheese bite things that weren't even ordered. Barely anything edible in the whole order.

No chilli double cheeseburger again!!!

Was all cold think I should get some money back

All food was cold an ice cream melted

i dont expect much when i order mcdonalds but this was the worst mcdonalds i have ever had by a long shott. food was stone cold. chips were stale and refried, drink was completely flat and my mcflurry was melted and half empty.

Completely wrong order. Not sure what’s more worrying that they messed this order up or there’s someone out there ordering condimentless burgers - had to bin the lot as the items they sent were effectively inedible.

Cold food and missing half my order

Pretty tepid on arrival. But it was a cold, grim day.

Staff lovely but food cold. Kitchen is dirty with food all over floor, no fries cooked ready to go, so when food comes the burgers are cold whilst fries hot and fresh. Indian guy on till is good at the job, serving and trying to clean at same time whilst making sure theres fries ready. The man who waits the tables is a kind fella, and does his job well. Overall a decent atmosphere but, kitchen aspect below standard. Mcdonalds in general has really gone down hill and i actually feel disgusted by the food. The price is getting higher, the food is getting lower quality, and the restaurant itself is looking more like a prison every day.

the driver ring me sald he was out side when I met him at the bottom of the lane I paid for home delivery I what refund please

Missed most my order 22 minute wait and was all cold

I didn't receive coca cola , that's second time

Food did not arrive for nearly two hours.

The delivery man come without just eat food bag and the food was cold very disappointing

It took 2 and a half hours for my food to arrive. The nuggets weren't even warm never mind hot and our ice cream was 100% melted. I don't think that this was a mc donalds issue but a Just eat issue. I have got hot food before so what happened today.

ordered food but only got drunks

The food came cold and there was no sauce in the burger

Never use again 1 hour late and freezing cold. Could not cancel. Never use this company

The food was all ruined wet drinks and spilled everywhere the food was drivered by person on a bike none of us could eat it and my children just ridiculous and for what i paid for food that cant be eaten

I ordered at 5.15 and my order didn’t arrive until just before 7 and was freezing cold !

food cold when it eventually arrive, driver rude when asking for code

no straw or napkins with order

Several self service stations so usually short waiting times + drive through.

food ordered around 5:50 said 30/40min delivery time then kept looking driver arrived around 6:30 for the food to be delivered around 7:30! this is unacceptable if I knew I would be paying extra for service and delivery fees for it to be over an hour extra I wouldn't have bothered ordering, the fact that you give people a time them constantly change it when people are relying on the first time given to feed children is unacceptable, then when the food arrives it's cold and horrible anyway.

Don’t come here if you want fast food! Slowest McDonald’s ever!

Several missing items from my order.

There was no straw for some reason i never get a straw is the 3rd time this happened and the food was cold

The driver stopped for 10-15 minutes on his way and the food was freezing cold

Cold food and more than 1.5h wait

The worst mcdonalds ive ever eaten , all food was cold asked for extras in the butgers tocket on top hsd the extras on , but not in the stone cold burger

Food stone cold. All drinks spilt and melted. Missing items. Paid extra for extra toppings in burger and they weren’t added. Terrible. Both mc Donald’s and just eat driver to fault. Obviously drove around Bristol before delivering

my drink had leaked all over my food

terrible delivery driver turned up with completely the wrong order. my order was worth over 30.00 and all I got delivered was one burger chips and a hot chocolate which was already leaking through the bag

As usual, missing half of what we ordered.

Food served quick and all hot. Place nearly empty probably why all was good.

Every time we order from here the food is always wrong. If you deliver it’s freezing cold and bad quality. Customer service is terrible. Should’ve learnt my lesson and not kept ordering from here

I’ve definitely been to cleaner and quicker McDonald’s. Fine for what it is

What an absolute joke took 2 hours to arrive and was no option to cancel the order. Never again

Food arrived cold. Looked like delivery driver was stockpiling orders, from what I could see in the bag. Probably explain why the food was cold.

The quality of the food verifies from day to day. It’s almost a risk to order, because the food may come cold or the drinks are ruined by being warm. Hard chips. Burgers that look and taste old . Nothing seems freshly made like it’s been sat on the side and not cooked from scratch. I’m loosing money ordering because it’s more expensive and they still get it wrong

Ordered at 16.32 it arrived 19.10 , food was also freezing cold

my order never arrived the delivery driver sat around a few streets away then marked my order as delivered after I messaged them

Food arrived cold as driver decided to go the long way round to deliver the food so had to eat it cold

I just had a strange encounter at the McDonald's in Avon Meads, Bristol BS2 0SP. I took my place in the drive through queue and purchased a cappuccino coffee, I did ask for Oat milk, but assistant on drive-thru was unsure how it was made or rather with which type of milk would be used, but I continued to order. I pulled up at the next window and a woman, (who rather than enquire if I required additional assistance), just handed me my hot beverage cup, wrapped in my receipt. No warm smile, nothing. I asked if I could have some brown sugar pls, and she replied, we only do white only. Hmm... Interesting because surely there should be moe choice for us paying customers, and come to think of it her tone, demeanour and manner was quite rude. Btw, the gentleman on the drive-thru was extremely pleasant x

Not too much waiting time after placing a order compared to other in the area :) The Ladyes that is taking care of the floor (Paulina and Josephine) are always nice and ready to help . Kids and adults feel welco ed anytime .

drink was leaking out of the bag

Order was wrong and it was cold

my granddaughter found paper I. her burger

why is it that every time we order from u lot we never receive the correct items

the flat bread was so dry that I could eat it , the muffin didn't taste as it should and my coffee was cold

Didn’t have the happy meal or the medium fries or the small coke

absolutely awful. food is cold most of the drink was spilt. soaked into my burgers. worst delivery ever

Absolutely unacceptable wait in the drive thru. Half an wait for no apparent reason as it wasn't particularly busy

Yesterday was the last time i will ever go into Avonmeads McDonald's after going there everyday for a morning coffee/breakfast on my work commute. Yesterday morning I was instructed to park up and wait for my food for 2 orders I waited 25-30 minutes i then went in to ask why the order is taking to long the staff hadn't even started to prepare my order a complete shambles several other people where moaning and complaining regarding the poor service and extremely long delays and asking for refunds. The manager offered me a refund even tho I said I wanted my food I was forced to accept a refund only. Who ever is the regional area manager is for McDonald's needs to review the current situation and address the issues.

Shocking got food poisoning! Will not be returning

Cant be bothered to do a proper hot chocolate ordered the toasted marshmallow hot chocolate just to get a normal hot chocolate in a bigger cup no cream no toasted marshmallow sprinkles nothing train your staff to do a proper job not halfway ,too busy chatting and laughing instead of making sure the order is correct, how hard it is to do a toasted marshmallow hot chocolate

Never again! I placed my order at 5:45pm, my food was ready at 6:25pm! Chicken mayo burger was inedible, it was thin, rock hard, dry and cold, I couldn't bite through it.. The same with the cheese burger! Chicken nuggets were dry and cold. Complete waste of time and money!

Food was stone COLD even the burgers was this food cooked today or yesterday no heat in the food at all

The expected delivery time kept pushing further out. When tracking the courier, I noted they had either gone the wrong way, or to deliver elsewhere prior to my order. Resulting in very cold and poorly presented food (items not in their containers, drinks spilled with bag wet) very disappointing

Hot food but long wait time in drive thru.

I DONT EAT PORK and was given a Big Mac with bacon. The coffee was spilled everywhere. And the ice cream was melted and spilling everywhere.

El peor servicio al cliente de todos los tiempos. Por error me cobraron más de lo que esperaba por las comidas pidieron médiums y se hicieron grandes. Luego, cuando lo recoges, intentan reírse y te obligan a aceptarlo. Me negué y quería mi reembolso, el gerente se negó a darme un reembolso, ya que no aceptaría que lo viera quitarme mi tarjeta. Quería que entrara en la tienda, le expliqué que no podía, ya que estoy en una pierna y está lloviendo. Me devolvió la tarjeta, cuando fui a agarrar mi teléfono para grabar rápidamente cerró los obturadores y jugó como si fuera una víctima. Absolutamente asqueroso.

my McRib was dry, as in next to no sauce, it was also soggy and cold. Rather disappointed. chips were soggy, limp, barely salted and greasy. worst Maccies outside London so far.

Food yesterday and today missing items

The food was stone cold didn’t even eat it waste of money & time

my shake and 3 of my burgers were not included and it took a long time to get delivered, wish I could give 0 stars

A long wait for a small order and cold chips!!!

I used the last bit of money had to order myself some food and 2 of the cheesey bacon flatbreads I didn’t get and a regular hot chocolate I didn’t get and I payed for it I would like a refund as I don’t have anymore money that was my last bit of money I had and I didn’t receive some things

Food is OK. I ordered a delivery on deliveroo after midnight, and still haven't received food after one hour even though i paid for priority service. The food is still in preparation stage. Very annoying that they keep changing arrival time like every ten minutes for multiple times.

I ask for no pickles in my burger and the packet said no pickles but guess what not one but two pickles and the food was cold

Food was cold and missing items.

The new app and reward system is working for me, I have over 40,000 points, nice..

Freezing mush missing mozzarella sticks

Dips are always missing. I payed for them!

Ok, didn’t receive my whole order.

the food was extremely cold my drink was half empty not happy at all

I love these mac d as it's open till late. It's the only joint open in avonmeads retail park. Deliveries available also try it.

Slow and generally something missing, always check before driving away or especially when getting delivered 🤞

The food did not turn up here but said delivered

Fries were stone cold but burgar was warm so clearly not timed cooking right. Lettus was brown and dips were wrong. Order wait time kept changing longer and longer.

I always appreciate the level of service here despite the fact they are often really busy. The car park is hard to get into from the main road when the queue is backed up and the car park isn't the easiest to navigate. Id suggest always parking backwards as reversing out can be a pain. Otherwise, McDonalds is McDonalds.. it's exactly what you expect, which is why it's popular.

all the drinks had upset no ice cream

The Food was nice , only thing that happens often tho and thats when the drinks have no straws lol thing . Has happens a few times now and that's maki straws naprovided as straws are addeas it does happen often, and happen quite oft to happen quite often, is that str are never provided whendrinks arrive minus any straws drinks always come with straws,arrive with out never any strawdrinks or ce any straws with fits straws rarely added straws are never provide happen quite no straws are added

the driver saw me at the door and drove off what is he blind