Red Sails in Kingston upon Hull, City of

Food was OK but appalling service after a family member had a health incident at the pub. Bear in mind how cold it was outside my mother was told to go outside rather than stay inside and keep warm whilst her husband was getting checked over in an ambulance after having 3 fits. Disgusting, the least they could have done was to sit her down maybe give a warm drink whilst she waited for the ambulance people to come back to her as she was upset and worried and wait for them to let her know how her husband was and why he fitted.

Excellence service and great place to eat whilst charging the car

We was really well looked after, I made a mistake when ordering the desserts and you accommodated us by letting choose something else , the desserts was amazing. The grandkiddies was happy and relaxed , all 8 of us enjoyed it and the atmosphere was so welcoming. Thankyou all very much x

Service, food, hospitality are always amazing, best carvery in hull, we dont go anywhere else, staff are lovely, always go that extra mile for you ,linzi is so lovely and friendly, always time for quick chat, I booked for all my family boxing day ,It was so nice ,doing it again this year, the desserts are to die for ,so many different types of cakes ,highly recommended, by me and all my family.

Went for boxing day lunch Very organised and even got a Christmas card Food lovely carvery lots of good meat very lean good selection of vegetables and very hot Would certainly come back for lunch

Fantastic, friendly service, best Christmas dinner we’ve had in Hull, really enjoyed our visit and would recommend to anyone.

I've just been to red sail for a boxing day meal and it was fantastic the food was excellent and the service was second to none I fully recommend this place for a meal

Once again Christmas dinner out with you. Fantastic staff both FOH & BOH. Wow. The only thing was the yorkshire puds were flat and the roast potatoes were not cooked enough . Fabulous service from Ellie once again. She's grown in your company, she looks after everyone.

Good carvery and the service was first class.

Just got home after having a great Xmas 3 course day dinner. Staff so polite food was beautiful thank you to all the staff

Outstanding service and delicious food! We will be back! Sammy was very helpful! Thank you very much

The atmosphere was very relaxed and nice. An affordable place with quality food and the staff are very welcoming. Coming back soon

Good food at a good price and excellent service from Ebony. Thanks

Great food and brilliant service from ebony really helpful

Food was really good and the service was great from ebony

Ebony was a great waitress and helped us organise a large group

Fab visit , yet again for our staff Xmas meal ! Service food and atmosphere was fantastic ! Merry Christmas to you all

The Pub was nice and accomodating, Last min table booked for xmas work meal. Lots of space and lovely atmosphere and helpful staff. All food came out together (were 8 of us) and was of a good quality and very tasty! Good price and great visit overall.

Good spot on and fast, service was great by Ebony

Staff friendly, service good, food great

Ebony served behind the till and was very polite I had a carvery and really enjoyed it thank you

We got our works Christmas dinner today by takeout caverys and we all really enjoyed them Ebony was very polite at the bar serving us

I normally go for your carvery which I must say is 10/10. However I got the ultimate chicken burger after they was no fish and chips :( and it did disappoint, the chicken was hard and quite dry on the burger. I do think it let it down when I usually enjoy it so much , I maybe wouldn’t order a chicken burger again in the future

Food was nice. Staff were excellent, lovely friendly atmosphere, Ellie who looked after us was amazing, would definitely recommend 👌

Had festive menu, was lovely food, nice wine. Friendly staff and nice atmosphere. Would recommend.

After our first visit, which we did because Red Sails appreciates and respects Blue Light card holders, We were so impressed with everything from seating, the service, friendliness of staff and lastly but not not lastly in priorities the Food. We settled for the carvery at a very modest price, but worth every penny. Choice of Vegetables was outstanding and the cut of meat was tender fat free and delicious. We now go most weekends but tend to get disappointed at times as it is rammed to the rafter, so it is not only us who appreciate Red Sails. Oh another item worth mentioning is the location and parking is very handy for the A63 and inward to the Ferry Port, lots of people stop at Red Sails before joining the Ferry to the Continent, mainly on a weekend I have found.

Visited and had another great meal at Red Sails. Carvery always lovely and good choice of vegetables. Pleasant atmosphere and friendly staff including Linzi.

ssmmy was very helpful food was amazing and service was top notch, very friendly

Double gin & tonic was a single rip off. Hair found on food, hard fried eggs Amounted to our gammon late full price and size lunches. Came last week, usually go to the excellent Three Crowns only returned as was fairly good but Will not be back at all yuk yuk yuk!

Festive work night meal . Served by ebony was really nice great service.

On entry to the premises we were welcomed by happy smiling bar staff. My wife placed our drinks order while I used the toilet, which was nice & clean. As the dining area was busy my wife enquired about having a meal & where we may sit with our daughter& grandson, she was given the necessary information & told we could sit wherever we wanted. We found a nice quiet table near the kids play area. When we were ready we ordered our meals, 2 x carvery 2 x chicken strips & a child's pasta portion with garlic bread. All the meals were in my opinion good value for money & very tasty too. My grandson finished off most of his pasta & tried the healthy carrot & cucumber sticks that came with it, he wasn't a big fan of the healthy stuff but it did give him a try of these vegetables which I thought was a nice touch. The waitresses were attentive but not too intrusive. All in all a nice time was had & I will return in the future.

Ebony was very lovey to speak to she served us we’ll definitely speak to her next time you go

Really good service from Ebony tonight! Very friendly. Good food and good staff. Would recommend

Really nice food, great service from Ebony our waitress, and a calm atmosphere.

Work nite tea and it was shocking service,asking us to pass plates over people.instead of the waitress walking round the table with the meals! curry was watery and the peppercorn sauce on my colleagues meal was inedible. We go here from work but we will be trying somewhere else next time!

A lovely work Christmas meal, service from Ebony was great! Food was very tasty also!

We book a family Christmas meal every year and the service and food never disappoint. This year the feedback from my family was how lovely the food was. Can't wait to book again for next year. Hope all the staff have a wonderful Christmas.

Really enjoyed it, nice relaxing atmosphere on a Tuesday evening

There was a lovely family atmosphere. It was a really busy time but the staff weren't flustered. They remained professional and friendly

From making my booking for 15 people on the website to leaving Red Sails I can only say the Team went above and beyond as usual! I made an error when booking and had to call the pub a really friendly girl answered and soon sorted me out thank goodness. Next I received a lovely phone call from a member of the Team telling me that we may not be able to sit where we wanted as there was already a large party in that area (near the kids indoor play area) but he went the extra mile to put is in a nice comfortable area with more room. I received a confirmation email and text and had the opportunity to cancel if I needed (very easy to reply on the text you just say yes or no). On arrival we were met by some Santa's elves (its that time of year) who seated us at our table with big smiles :-). The food was fabulous not long to wait and enough bar staff on so there wasn't any queues. The chef serving the carvery was brilliant very friendly and chatty and fresh vegetables and meat were continuously being brought out. Excellent service all round Red Sails is now our 'go to place' thank you everyone for a great night!

Keisha very good waiter and polite

Was busy for the time we went, but the staff didn’t miss a beat! There was a queue at the order point so another was immediately opened, the carvery was well stocked and beautifully cooked, the guy carving even cut especially fatty bits of meat for me (I’m pregnant and it’s my craving) Ebony checked in with us twice that all was good as well as bringing me a box to take home my left overs as I definitely had eyes bigger than my belly! They accept tastecard too so we received 25% off which was a bonus! I’ve missed Red Sails since relocating to Scarborough but I’ll definitely be making an effort to visit more regularly!

Very welcoming. Young called Keisha served our meals and let us know when my wife could collect her carvery as I was having from the grill, this was a great idea has we both ate at the time which was good wish all restaurants did the same.

We had carvery here yesterday. The food was delicious and the server was polite and friendly. Also Amber who attended us at the table was pleasant and professional.

Went for a meal here the other night with my family, great service from Ellie very attentive, carvery was lovely too.

food terrible, mine was cold i had the surf and turf and £17 will not be going again, assistant manager Sami not helpful and very aggresive

The carvery was lovely and even though it was really busy, the one non-carvery meal we ordered was served very quickly. All staff were very friendly and welcoming and it made for a great experience.

Everything was just perfect. Staff are so friendly and they cant do enough for you. The pub was really busy, but it was clean and tidy with everything under control. The food was outstanding, we had four carvery's, cannot fault the food at all. Fantastic meal and service, thank you.

Fab food all nice and hot fab price and fab friendly staff Joe at the carvery was very jolly and pleasant 10/10

We had a wonderful experience thanks to our waitress, Keisha. She went above and beyond to ensure our meal was perfect. Not only did she double-check our order to make sure everything was correct, but she also checked in to ensure we were happy throughout our visit. Her friendly and attentive service truly stood out, and the food was absolutely amazing. Keisha’s professionalism and warm demeanor made our dining experience exceptional. Highly recommend!

Lovely food and good customer service, Ellie P one of the staff was very helpful and chatty, smiling.

Brilliant service and brilliant food. Ebony was a very nice server.

Went for a quiet drink towards their closing time. Lovely interior, well decorated for the Christmas season. We didn't have food but the place smelled wonderfully of nice food. The bar person was attentive and served the drinks well. A lovely experience, we will visit again if in the area.

Keisha was so nice and friendly.

Always a good meal and service very good . Thanks to Ebony today very friendly service

We had a party of 10 people, all the meals were lovely Ebony was serving us and she was lovely and friendly. Ebony also produced a little cake for my nephews birthday. Thankyou red sails.

Amazing food and service! Ebony was friendly, chatty and made us feel at home!

Best carvery I've had. Ebony was a lovely waitress.

Lindsey always Pleasant, fast service & friendly.

Arrived at 12:30pm with no table booked and staff managed to find us a table. Ordered online as was on my own with a small child. Food arrived quickly.

Wow unbelievable what people from Hull will accept- Picked the carvery BIG MISTAKE Ham - poorly trimmed for too much fat on this . Yorkshire large - absolutely cold Peas - shrivelled dried Carrots - good still warm Sprouts- good still warm Gravy - congealed lukewarm slop Pigs in blankets - brought to the table way undercooked - the pig was pulling the blanket under his chin Staff fetched brown sauce and stood it on the lid on the table as there was only 1 cm left in the bottle. I reckon if William booth did lunches it would outdo this joint The cook needs a lesson in when food is cooked- basic really The staff need a lesson in when the sauce is empty. All in a pathetic place to spend your cash They are aiming at the low forehead people- volume over Quality. I’ll put this down as giving cash to charity. Fully expect a stupid response from the owner in a futile attempt to say no other complaints, isolated issues, new staff, the dogs go out, blah blah blah Looking at the one star reviews says a lot, this owner cares about his profit over his clients that’s why there are so many unsatisfied customers.

Excellent, hot food on the carvery where the vegetables don’t seem like a second thought. Please never change the carrots or parsnips as they really make the meal. The queue for the carvery was long but we visited on a Sunday afternoon and the food was totally worth it. Staff were so friendly, Amelia Elf in particular was happy to let us know about the festivities. Very child friendly with the play area outside. I would recommend this pub over any other chain pub serving carvery’s.

Relaxed atmosphere with friendly and helpful staff.

Lovely food. Lovely staff especially Ebony x

Good food great service by ebony

Georgeous carvery as always good value for money n great service from Ebony and all staff

Ellie was very welcoming and checked we had ever we needed.

Cory was my server and was exceptionally helpful...thank you very much

Keisha was an excellent server. Made sure we had the best experience. Very friendly

We went for a mid-week lunch treat. They have a good choice including a carvery which my wife had . She said this was very good. I had tomato soup and a prawn salad. Both were tasty. I have a lot of food allergies and intolerancies which were catered for admirably. Our waitress ebony was very friendly and efficient. She had a very friendly manner. A real gem.

Lovely lunch, reasonably priced. I can recommend the carvery. Lovely staff.

Amelia served me today. She was lovely and helpful. The carvery was delicious.

Lovely meal!! Carvery was perfect….. was all cooked to perfection & the meat was delicious. Ebony our waitress was happy, cheerful & helpful - a delight!! Thanks.

The food and service were excellent, ebony was very good and friendly

Ebony was brilliant, food was delicious, time was great. The atmosphere was great. 100% would suggest to go here!

Lovely evening , great food , fab service thanks ebony x

Excellent service tonight from Ebony who was very helpful & friendly.

Lovely place to celebrate a birthday. Ebony was very polite and efficient.

Excipient service from Ebony. She was a lovely person and was very helpful

Food was good, service from our table staff keisha was amazing very helpful friendly member of staff,

GreaGreat friendly staff, great food, great ambience, well worth a visit

So friendly always asking if you need any thing how's meals drinks etc always there to help and will be coming back thanks again keisha

The staff were extremely helpful and polite. The food and drinks were perfect as usual. Red Sails is the perfect restaurant to meet up with friends.

We had carvery it was so good as much as you wanted

Reasonable prices ,decent range of food and beverages. Plenty of parking

Brilliant place for family meal ❤️❤️❤️

rude ignorant staff. Complained the carrots were cold and burnt ,and was told that's they way they serve them. Potatoes were cold and not nice, even the Yorkshires were not up to par. Turkey was dry, beef and cauliflower were tasty but not impressed with anything else. Said we would not come back he said good. Said I was rude to his colleague, I told her the food was awful, she asked if she could replace anything I said no thanks we didn't have time. Sorry for complaining. Awful experience

Very good food and worth a visit.

Book tables but yet had to wait was absolutely crazy trying to order a meal at the same time as people trying to order drinks should be a designated area for ordering food stupid didn't think much to the ford Eva

We was quite surprised at how good the food was and exceptional value for money, it has been quite a few years since we last visited and wasn’t very impressed then but the standards have improved 100% in our opinion. We’ll be back very soon

Best carvery I've had. Excellent service from the front of house staff, especially from Ebony. Veg was cooked perfectly and the beef and turkey was very lean and tasty. Would 100% go again.

Once again a really good meal and such friendly polite service. The carvery was the usual quality - excellent - and everyone who served us was so friendly and polite. That's why we keep coming!

Excellent service at the Red Sails.. lovely staff that are always cheerful and very helpful. The employee who stands out the most is Ellie but also the rest of the staff are also very good.

Ebony was very attentive, and helpful! It was my stepsister’s 18th birthday and she decorated the cake lovely.

Best carvery iv eaten will not go anywhere else, everything cooked perfectly! paddy on the serve desk is very polite & welcoming

Service and food was great thanks to Ebony our waitress she was really friendly. This is from 2 of us we were only given 1 qr code but we both wanted to comment 😊

Ellie was amazing and couldn’t do enough for us! Paddy’s food was beaut!

Always a friendly reception and good food. I recommend it. I have Coeliac disease, so have to be very careful but I eat here with no worries.

Staff super pleasant and helpful, they alerted us to when the kids food was nearly ready to allow us to get our carvery so that we could all eat together. Carvery was incredible the beef was mouthwatering.

Great value and really friendly staff. Does exactly what it says on the tin. You can pop in, get a hot carvery with no time to wait. Plus don’t forget your Blue light card for a discount