Red Iron Burgers in Hillingdon

I ordered for a burger. When I started eating, I felt something bitter. When I checked, turned out it was severely burnt. I called the chef, instead of apology, his reply was you should have tell us earlier, we would have replaced it. I was like how would I know without eating that it's burnt, he was like, next time we will give you Half price 🙄🙄🙄.. Both were strange replies.. What about the experience that he ruined! Poor customer orientation. Never again.

I love the Burgers and sides here great quantity for a good price.. and a great ambient indoor environment... gausia treated me well and provided a lovely service. Enjoyed my time there.

Red iron burger is my goto place for burger cravings. The red iron chicken burger is my personal favourite. Akhilesh on the other hand, looks like a person with great knowledge about the menu and his customer service makes us come to the store again snd again(apart from the food). Akhilesh is very kind, always has a smile on his face and makes the overall restaurant experience a better one. Thank you Akhilesh.

I dined at Red Iron Uxbridge and enjoyed the Red Iron Burger - a juicy patty with sauce, cheese, and jalapenos. Sweet potato fries were crispy and smooth and my companion's ribeye steak was well cooked and perfectly seasoned. Service was friendly and welcoming (Served by Akhilesh) . Overall, Red Iron serves tasty burgers. Prices are reasonable, around £15 for a burger with fries. The ambience was gorgeous with the perfect atmosphere and vibes.

This is really good pace for burger ‘a hidden gem’, and khadi was amazing with the service. I enjoyed my time a lot at Red Iron

I recently visited Red Iron Burger, and honestly, it exceeded my expectations. A top-notch burger joint with flair, flavor, and just the right amount of edge. Kam (staff) was very humble and friendly and checked in a couple of times to make sure everything was okay without being intrusive. Definitely coming back soon!

Went to this fantastic burger place in uxbridge.... The Burgers were amazing a a huge fries as side and their pistachios milkshake was a treat to my soul. Akhilesh served me and my friend and the service was also on spot. This is my new favourite spot for Burgers now.

Nice place to eat and really good professionals to serve you, big variety of hambúrgueres and desserts to choose from and good looking restaurant, thanks to Mariana for the excellent work and sympathy 👍🏻

The ice cream selection here is next level! So many flavours to choose from—it was like being a kid in a candy store. From the classics to the unique ones, they had something for everyone. Gorsha was amazing, helping us narrow it down and suggesting a few combinations we never would’ve thought of ourselves. Her recommendations were spot on, and every scoop was delicious. Can’t wait to go back and try more!

Amazing food staff was lovely especially when we made them to aware of the allergies my son had and cater to it which was amazing recommend to come down didn’t get staff name but next time will come down to tip

More like dead iron, what a horrible experience, steak sandwich tasted like it had nail varnish init, ribeye steak was cold tasteless and dry, chips were covered in salt, would not recommend!

My dad placed the order... really disappointed... had to have my milkshake with spoon.... plus missing items on the order .... cold food

Placed a family order... did not even have the decency to check what they were sending .... cold food .... Rock hard chips.... missing items

Placed an an order on priority ... missed items on the receipt.... cold chicken... called to complain but blasé attitude

Incomplete order .... absolutely disgrace ... cold food

We loved Red Iron burger for it offering Halal and delicious meat burgers. However, our last two visits were very disappointing. On first of the last two we were served not well cooked burger meats (beef) where we instructed them to be well done. Upon memtioning this while leaving the premise, waiter only said "sorry". We visited the place second time recently and said we wanted our burgers well done as previously it was served with blood and not well done. He said "sure" yet again it was not done so. We just gave ip and left without giving amy further comments after finishing chips and buns of burgers.

As someone who loves burgers, I absolutely love this place. The Red Iron Burger itself is delicious, the meat is always cooked just right, and the sweet potato fries are some of the best I've had. I had this last night with some incredible double fried BBQ chicken wings. It's a great atmosphere in the restaurant and the staff were super friendly as usual.

I made an order over the phone to collect, food was ready when i got there and the food was absolutely amazing 👌🏻❤️

Food was lovely, service was great, had a lovely time 🩵

Top quality burgers in Uxbridge highly recommend

Just had food with my family here and the food was delicious. Ali and Caddy were great hosts and super friendly! I loved the loaded fries, honestly that was a meal in itself. The guacamole and cream cheese made it! I also loved the prawns and house-made mango ice cream. You've also gotta try their pistachio milk cake omg it's so good.

What a great spot for a cheeky business lunch. I enjoyed the Mac and cheese with additional beef brisket - that was the recommendation of Daniella who seems quite busy and perhaps in need of another member staff. Great service considering!! So big thanks Daniella and as I depart she seems to be getting even busier so well done D 👏🏻👏🏻👏🏻

One of the best burgers I've ever eaten. Wonderful service too. Top notch in every way

One of my go to places for burgers in Uxbridge for many years now. Beef burgers are awesome and skin on fries and mocktails are great. This time the grilled chicken burger was not fully cooked on one side. Staff were willing to replace. Just some suggestions for management: since the pandemic, menu seems to have been shrinking. And now you can’t even tell which burgers they do in beef and which in chicken. You have to ask. Dynamite wings have become tiny. Website also needs some serious investment.

Good customer service and the burgers are nice… but avoid the Philly cheesesteak at all costs! Bland and overcooked - was like a chewing a car tyre

Had the red iron signature burger. Excellent taste.

We’ve been coming here every couple of months for the last 2/3 years. Atmosphere and service is always great but the food quality is declining and becoming hit and miss. This time though was bad. Medium well burgers were burnt, dry and tasteless, when we complained no new burger or discount given. Not sure if management has changed?

Truly excellent burgers, great options and well priced

Burger very good. Had a five guys recently and wasn’t enough seasoning, so tasted of nothing. These guys season their patties much better, and the patty itself is much bigger. Only thing that’s a bit weird… if you order with a salad, there’s no salad dressing on it. Literally a plain salad which is odd. There was also a bit of wilted/ rotten old bit of lettuce in it which I had to pick out, bit gross but I can forgive that. Service was good albeit some appear to be enjoying their jobs more than others. Would go back for sure.

Smoked brisket was amazing and would highly recommend!

Stopped by Red Iron Burger in Uxbridge, and it did not disappoint! The place is spotless with a sleek, modern interior that creates a welcoming atmosphere. The staff were incredibly friendly and attentive, making the experience even better. The food was top-notch juicy, flavourful burgers cooked to perfection and crispy, delicious fish and chips. Everything was fresh, well seasoned, and served quickly. Whether you’re craving a classic burger or something different, this place has you covered. Highly recommend for great food, fast service, and a comfortable dining experience. Will definitely be back!

The pricey burgers are well worth it! So far, the best burgers we've had in a whole. Banging food and staff are vibes! Highly recommend 👌

A bit on the pricier side for burgers but includes the fries and considering the ambience and the absolutely mouthwatering menu we don't mind. We go there as a family once a month and everything we've tried has always been really good

Food was very good, the portions of the burger was very good, burger was juicy and very flavourful.

Beautiful local,absolutely amazing food,great stuff and atmosphere. Highly recommended

5 stars just for how great the staff is! Huge shoutout to Luis, he was very kind. It got busy at one point and people kept trying to get his attention however he kept his composure and smile which was very admirable as he did a great job. On top of that, I was with a group of 6 (including me) and we felt bad because we felt like we kept asking him for a lot however he was patient and kind with us which we appreciate a lot. Thank you Luis and also the two other guys who helped us (I’m sorry I didn’t get your names but you were the two men) you three were amazing and we are very appreciative! The food was amazing but the staff made the experience better!

Food is always amazing, you can never go wrong. Staff are super friendly and helpful. The place and atmosphere is great. Perfect place to dine out with friends & family

Burger too delicious Meat steak. So good flavour but I ordered it well done it’s chewy a little

Where do I start. We came in today at 9pm and the place was practically empty. As we approached the entrance we could see two waiters vaping right outside the entrance. When the lady came inside to wait on us she looked annoyed and we felt unwelcomed. We looked at the menus and my son asked for Mac and Cheese to which she replied we don't have that. My husband asked for a steak to which she replied we don't have any steaks available. I said it's disappointing that you don't have much on the menu on a Saturday night to which she said no there isn't much here like she didn't want to be there. We got up and left. We came all the way from Luton. Never again.

If you like trying fast food chain, than try it out otherwise stay away, too expensive, those drinks were quarterly fill with ice,typical fast food tactics, portioning of fries and salad was bad and the burger sizes were average for the price we paid. Everything was kinda tasteless, blame my Asian taste buds lol

I am writing to express my dissatisfaction with my recent dining experience at Red Iron Burgers on 23rd December at 19:00. I had ordered a well-done sirloin steak, but unfortunately, it was served burnt and tasted bitter. This follows a similar experience last week when I ordered a medium-well steak that was served raw with red uncooked meat. When I raised my concerns with the manager, Gosha, she informed me that the senior management had instructed her to ask me to pay half price for the burnt steak and the full price for a new steak, which I requested to be cooked well without being burnt. Gosha's handling of the situation was unsatisfactory as she was reluctant to replace the burnt steak and insisted I pay for both steaks. As a regular customer for the past ten years, I am extremely disappointed with the quality of food and the lack of customer service. The experience was frustrating, especially given that senior management was not present, and Gosha was unable to make a decision. It is unacceptable to ask a customer to pay for a steak that was improperly cooked due to the cook's error. I believe the owner should be aware of the poor service and management at Red Iron Burgers, as this experience has significantly affected my perception of the establishment.

Best macaroni and cheese, I have ever had. It has changed for the better. Defintely returning.

You guys need to stop cutting corners. You've changed the garlic mayonnaise for cheap vinegary mayonnaise that taste absolutely disgusting. The beef you put in those hogies aka baguettes is chewy and nasty ... full of gristle and the chips or fries aren't the same. Why cutting corners???

Amazing service, such nice staff. High regards to the guy with glasses and man bun serving me my food, very very kind guy always asking how my food was. The food itself was very very nice thoroughly enjoyed my scran and service provided. Sitting in with the Christmas decorations provided a better atmosphere to my time spent at the red iron. If you’re ever in Uxbridge eat at the red iron! You will not regret it

Another visit. The place is classy. The food is delicious and the service is nice.

Food sometimes good sometimes cold not fresh . Big burgers sometimes - sometimes medium size- Consistency issues . Don't use uber eats terrible service no support all through app rubbish ..

We went there to celebrate my daughter's birthday, but our experience was disappointing. The beef burgers we ordered were dry and overcooked, despite requesting them to be cooked medium well. The burgers lacked flavor overall. However, the service was good, and the waitress was friendly.

Delicious burgers, sitting atmosphere, costumer service 😋 👌

Always a reliable place when in the area. Good options and quality is on point.

my favourite place ever. atmosphere is always on point and the food is always amazing! love their beef brisket burger. and love how it’s all halal!

Amazing food. The signature Red Iron Burger is THE best burger in London. Have tried numerous places across London and the local area and nothing compares. They have also added beef ribs to the menu, which falls off the bone and paired with the house gravy, is melt in your mouth delicious!

We were super satisfied 👍 The burger met my expectations, the milkshake with peanut butter exceeded my expectations 🫠 The service is friendly and quick, the atmosphere is pleasant and well-kept.

Great, we were all completely satisfied

Came in today around 3pm for a nice meal with a group of friends to celebrate a friends birthday and the place was completely empty to our luck! However once we had been seated and given our menus the lady serving us completely disappeared. We pressed the bell and to our shock she poked her head through the door from outside whilst holding a cigarette and told us to give her a few minutes. We were all left in shock, considering we were the only customers she felt it was okay to leave us to enjoy her cigarette and told us to wait with so much attitude. Never going here again for the poor service. After this incident occurred we left immediately and had to find another place to dine. This completely ruined the atmosphere and my friends birthday.

ordered through uber eats. they have the best mac & cheese i’ve ever had. their Ferrero Rocher milkshake was a 10/10. but i ordered a burger with no onions, and it came with 3 different kinds… caramelized, raw red onion, green onion. couldn’t eat it. update: got food poisoning.

This is the third time having take-way order and there is no tissue paper! I had to use the bloody takeaway bag itself to wipe. I felt like a dirty homeless guy doing that. Paying 17 pounds for the food we should expect tissue paper. Stingy shop

My mind is blown never have I had such a good meal the service was on point the food was incredible.And a great price too you won’t regret it

Loved the atmosphere such a cute restaurant and had a homely feel. The food was amazing and the portions were a good size the mocktails were delicious I would definitely recommend and quite affordable too.

We went for a family dinner. Food was average standard. It’s on the pricey side. The worse thing was unisex bathrooms. My daughter wanted to use toilet which was all dirty with urine stains. Don’t know why they can’t allocate washrooms for men and women separately. That was absolutely disgusting.

Experience and interior was gorgeous got a lamb burger which was a bit dry for my liking bur sauces were very nice.

Been here ample times, I've only ever had 1 bad experience when I got delivery and the burger was totally not cooked inside but every other time has been good. Definitely a decent halal spot for my brothers and sisters out there

Food was delicious and atmosphere was really nice 👌

The best place in Uxbridge for burgers and wings. The dynamite wings are sensational. The portions are good and price is worth the product. I love this place and always take the kids here. Compliments to the chef. Please don't ever change the way you make those burgers and wings. I shall be back for more and more!

I reviewed this restaurant many years ago and, last week, visited for the first time since. The food was still top notch. I always go for the Red Iron burger and it didn't disappoint. The service was not great. Our waiter didn't read our order back to us, and came back later to do so. He also didn't listen as we had to correct him. Our starters arrived without any plates on the table, which forced us to use napkins until a waitress presented herself and we asked for some. I'm not sure if they've stopped doing this, but, they used to provide knives to cut the burger in half (it's quite big), but we did not get any, which made the experience far more messy than it needed to be. I'd only go here again for the burger. Nothing wrong with the fries but there was nothing that stood out about them.

Very tasty food, we had burgers and chips, but what really blew us away was the wings absolutely delicious and finally a place that knows how to make loaded nachos 100% we will be back.

One of the best Burgers I have had in London. Its Halal too and nice dining place too. Have steaks also but not tried them. The burgers are 14-16£ but are worth it.

Red Iron to me is the OG when it comes to gourmet style burgers. They've got the classic ceremony not too much tinkering with their formula. They did for a period about 6/7 years back try to become a high end steak house. Didn't work for me and I guess them as they reverted to what they are best known for. High quality burgers and chips. Sprinkle in good service with that and you get the makings of a good meal. Thank you Team Red Iron.

The food was delicious, but the highlight was the exceptional service, especially thanks to Aisha's excellent help.

The best burgers are surved here. This place I definitely worth vising. Good atmosphere and incredible burgers 🍔 👌 😋. Yummy Yummy.

My first time here my friend has been here a few times and she said It’s good. It’s a bit dark inside , but there’s a middle patio area which lets In some day light . We had two of the chicken burger meals and a coke And one water . We each paid around £18.50. The service was good . They do loyalty points too. The food was good it came quick literally few minutes after we had ordered .. Next time I fancy a burger meal I’ll come here .

Lovely meal, good service. Thanks, we really enjoyed it.

Food and everything was amazing superb👏🏻

Had a lovely dinner with family . Food was amazing so was the staff .

Wouldn't let us sit in the booth even though there were 3 free booths. By the time we left 45minutes later the booths were all still free We're both students and she would only take off 10% off 1 burger as only 1 of us had a student card. Couldn't get the order right...had to come and ask about it 3 times so by the time I got the burger it was cold. Service was awful. Forgot about the loaded cheese fries. When we asked nicely, she took the fries back and dumped cheese on them. Fires were too salty. Not worth the money we paid. No flavour.

Food was okay but they made a mistake in my order. Service was good and vibe was good, seating is quite cramped.

It was nice food been going here for some time now

Host staff were quick to have us seated and were respectful and polite, me and the Mrs ordered our food and it arrived rather quickly which was a pleasant surprise , however as I ate my burger I noticed I couldn’t chew it throughly and found a piece of plastic wrapper in the actual meat of the burger , I got up and went to speak directly with the chef and told him the issue away from any other people and to my surprise he proceeded to tell me that it was a piece of cheese. This sort of behaviour is ridiculous lying straight to your customers faces even though they’re experiencing a problem with the food it’s the perfect way to drive customers away.

Best brisket mac and cheese I’ve had

Service was terrible here, not sure if it was just a bad night for them but I mean there's about six tables in there it's a tiny restaurant, and they've got about five members of staff running round doing everything but serving. Waited ages to be initially served, waited ages to get the bill then had a waitress that didn't seem to understand anything we were saying at the end. Friends burger was cold and my order was incorrect.

Burgers are good but service is very poor. We arrived just after 10pm and at closing time we were told to leave and didn't even get a chance to finish my drink because they said we had to leave immediately!

Its not good.... literally very bad service even for drinks I asked four time but still i am waiting long for my order... taste is so bad even i think its not fresh as well...prices are high and quality is below...

Irresponsible Cowboy staff - I ordered the burger on phone and asked my wife to collect as she was in Uxbridge. When she collected, they didn't even ask for money and gave her the order. Now they are calling me that lady has collected the burger but hasn't paid. I have to make all these calls asking my wife to come from parking slot to pay for this burger. It's a mistake, I am not going to make again by ordering from them.

Zero peoples skills, they treat you like a product on a factory line: order your food, pay and leave asap. From the moment we stepped into the restaurant the attentiveness of staff was awful: huge lack of peoples skills, the waitress didn’t even greet us, she immediately started walking expecting us to follow her, she then pointed at our table across the restaurant and said “that’s your table”. After 5 minutes of trying to get a staff members attention, we asked the waitress to take our order which she didn’t. We then asked the manager to take our order, for him to tell us to hold on using a hand gesture and proceeded to take another tables order, after which he stood around on his phone/doing nothing, the waitress the same. It was only until we were about to leave our table to approach a member of staff, that a waiter approached us and took our order. Please note that we were one of two tables present, the rest of the restaurant was empty. The Loaded Fries and Ceasar Salad were delicious, though we asked for our lamb burgers to be medium/well done and they were hella dry. Overall, we’re in no rush to return to this joint - VERY overrated.

Food taste is not good.don’t waste your money

Went there with family and they were very help regarding allergies and stuff. Definitely recommend everyone who loves a good burger 🍔 👌

Food was delayed for over 30 minutes, we were not told that until we asked how long our food would be. Chips came out cold when we did get our food. The staff seemed to walking around aimlessly. They concentrated and prioritised online orders over dine in customers.

We went there because of great hype, however it was - Overpriced - dry beef - dry brisket - no sauce at all - dry chicken burger - ambience was good, but the taste wasnt worth it

The place is clean, the staff is friendly and the food is amazing 👏

As a vegetarian this is possibly the best place to eat in London. Amazing food, great staff and lovely decor. Would recommend to anyone

Had the red iron burger with fries and bbq wings. Food was good nothing spectacular. Burger was big. They auto add a service charge of around 12.5%. That is cheeky given no plates given with food baskets where others have been provided and no eye contact or seen after to ask for condiments.

I had the lunchtime deal at this restaurant, opting for the spicy chicken burger with chips. The flavors were truly impressive, and the chips were amazing. The quick service made the experience even better. The staff, particularly the person who served me, always brings a friendly vibe to the place.

Lucas treated us very well best employee in Uxbridge

Lucas was amazing, provided great hospitality and superb service!

Lucas is potentially the best employee I’ve come across in a very long time. Had to genuinely tip him a £100. Would advice anyone in Uxbridge to go there

The Red Iron signature was amazing 😋 so juicy deffo one of the best I ever had, the chips was delicious and the customer service by Lucas was excellent 👌..

What can I say walked in here after a long day at work , the place looks like a hookah lounge, felt like the music could improve ,staff where very shy but overall I would still hire them!, great service , the burgers and wings were nice delicious , however the fries where oily , selection of drinks was great! Overall it’s a 4 from me🥶

The food was so amazing, though a little pricey. We all loved it.

Been going here for years and it's not really worth coming here anymore. Prices have gone up, about £14 for a burger is absurd and they taste bang average! Chips are absolutely nothing special at all. Worse thing is, I asked for the fish burger (£13.50!) and they told me it was made from frozen, even though it says on the menu its home made?!

Average but decent. Atmosphere is good . But could do with better service. Staff where amazing over all . Brisket is best thing on the menu . I don’t think the mac and cheese is nice had better .

Superb experience. Very welcoming. Attentive staff. Food was amazing. Probably the best burger i have had. Specially the fact that finding Halal beef done to perfection - is rare. UPDATE: Experience has been downhill since - to a point where my repeat visit is now contingent on insistence of my kids and as a last resort. The earlier manager (i think Yusuf) has not been seen since. Staff just chatting amongst themselves and inattentive to the levels of arrogance. Most of all ARGUING on where to sit. If my grown up child wants to sit in a cubicle with some privacy with mom and dad - NO - THATS ONLY FOR LARGER GROUPS. WTH - ALL the cubicles are empty. Whoever is managing is comfortably sitting in the courtyard busy on their phone. No one to check or follow up after service. Food being served literally cold. And this is not just once.