Real Patisserie in Brighton and Hove

The food and the coffee here taste great, but unfortunately the customer service is really lacking. There is always a very long wait, coffee orders are regularly forgotten, you need to pay attention to what they are serving you because they will often give you the wrong item. Sadly even though this is probably the best bakery in Kemptown and I've been a regular for quite some time I won't be going again because of the customer service. There is another branch of this place on Western Road in Hove, where the staff are friendly and efficient. I wonder if its possible to cross train as its not the first review calling this out.

I went to buy the best bread in the world, only available here! Great service as usual, Bethany was kind enough to let me order, emailed me she'd do what she could after the pre-orders had been done, then let me she could put them aside for me. Old fashioned trust, service and courtesy. Really lovely and I wish them all a very happy new year, thank you.

Disappointing. Very limited range of basic sandwiches and unable to add or change anything due to the sandwiches being prepared in the back. They added butter when I asked to my very dry sandwich consisting of a small,semi-fresh baguette and a few slices of so so salami,or it would have been a one.

Just paid a fortune for an inedible dry unbuttered lump of bread masquerading as a baguette with a scrap of ham and a lettuce leaf. How do these people get away with it?

A popular French style bakery with the great reputation it deserves. Their Chewy Brown bread is a local treasure & the apricot tart is my go-to for any gathering. Highly recommend if wanting a takeaway and a very good loaf.

Don’t normally write negative reviews but unfortunately had one of the most hurtful and cruel comments made about my child by a member of staff (blonde woman, 30s) serving at the Queen’s Park cafe. I am not sure if she knew I could hear or not when she made the remark to her colleagues, but in any case to say such vitriol about an innocent 4 year old and 1 year old twins within ear shot of them and their mother is beyond mean. I hope this lady thinks twice before speaking about other people and customers again and realises how upsetting it was for me to have to hear that. I’m still in shock and won’t ever be returning.

I pop up to the Open Bakery in Queen’s park a couple of times a week and I’m always met with friendly service. I don’t really have a sweet tooth but their sweet treats are honestly so good I can’t resist every time I go! Best vegan pastry in Brighton 100% ☺️

Great bakery and lovely friendly staff. However, avoid the chewy white and chewy brown bread - it's so full of holes! Impossible to make a good sandwich and toast ends up looking like a burnt spiders web.

I know this Bakery for years, formerly known as Real Patisserie. I am coming there quite often. Depending on the time you are visiting, it could be a good experience. However the main issue with this bakery is the customer service, it has always been an issue through the years, they are so so so slow to get the work done and as soon as a customer is ordering a hot beverage, this is chaos and the queue is growing and growing…manners wise, not always pleasant depending on who is serving you. Now, quality wise, if you have been travelling to France and you start to compare the sizes of the patisseries and their prices, you realise this bakery is overpriced. Overall the quality dropped over the years, there is no wow factor anymore, I think they are too complacent with what they do, they know they have lots of customers, this is business. Don’t get me wrong, the quality is still good but you can find better places in Brighton. Bottom line, I am starting to come less, it’s a question of balance, the negative is weighing more than the positive.

Attended one of the bread making master classes held at Open Bakery's new teaching kitchen in Kemp Town. Fantastic hands-on learning experience for just a small group of people, with the owner of bakery - no less! We made five different breads over the course of seven hours and enjoyed a great lunch too. Everything was easy to understand and explained in layman's language and even cooked in the type of equipment you have in your own kitchen so that you can replicate it when you get home. Wonderful overall experience - so much better than trying to learn techniques from a book or the Internet.

I happily drive a 90 minute return journey to get bread for everyone. After living in Brussels I couldn’t do without proper French style bread. The baker is trained in traditional French cooking and uses the finest French flours. Try the ancient style super pointy baguette with splintering crust and perfect chewiness. I love the chewy brown, chewy white, pain de campagne….. yeah, this is the next best thing short of jumping on a ferry to France. The coffee is also delicious, as are the excellent pastries, which include vegan options. Limited table space inside but close enough to the promenade to eat and stroll if the sun is out. Get there early to be the queue !

Yes, they sell tasty basked goods. So do a lot of places in town... We called past earlier in the afternoon and since there was a bit of a queue, checked the closing time on the door. 5.30pm - we decided to pass on our way home instead. 5.15pm and the shelves were empty, door locked and two staff cleaning up. For sure they can't magic the pastries back out of nowhere, but I just wanted to let them know their opening hours - painted on the door - were misleading, and disappointing, and ask that they pass that along to the management. At first the girl behind the glass tried to ignore me. Then when she deigned to come to the door to hear me, she just shrugged, then smirked, then laughed. Call me old-fashioned, but good customer service costs nothing. The young 'lady' inside took customer service to a new low, and I shall be avoiding this place in future, in preference of e.g. Real Patisserie (where service comes with a smile).

Bonne boulangerie à Brighton, Pour l'instant je crois que c'est la meilleur que j'ai vue. Le pain est excellent, les viennoiseries sont très bonnes, le pain aux raisins est top. Les sandwich sont bons, dommage qu'in n'y a pas plus de choix vegan.

Had a couple of vegan sweet treats, a rum tiramisu and a chocolate hazelnut square, so delicious! Looking forward to try their bread, and hoping to find some vegan savoury pastries next time. Really nice staff!

I'm a native Brightonian but hadn't been for ages because of the pandemic. This was my favourite new (new to me!) place I found. The choice, both savoury and sweet was wonderful. We took amazing croque monsieurs (veggie ones with truffle oil), two different little cakes and excellent coffees to the seafront and enjoyed them on a bench overlooking the sea. For the quality the price was fantastic. It looked like they had a brilliant range of whole loaves too. If I lived locally I think I'd be a regular. Really a first-class place.

Friendly polite service costs nothing, my advice to owners would be customers will return if greeted with a smile at the very least! I for one found the staff unfriendly and rude! Will venture further afield in future.

I go there unfailingly every Monday and Friday for my chewy brown bread. Addictive! Occasionally, I treat myself to tarts and coffee (quite expensive though).

La panadería abierta hornea su pan todos los días en el lugar para que pueda imaginar que es de excelente calidad y muy fresco. Me encanta la masa madre.No suelo comprar pan allí, ¡pero quiero empezar a comprar más! Es cierto que voy a tomar un café porque es muy bueno, usan barista de avena, que la OMI es la única leche de avena que se usa para el café porque está absolutamente fuera de lugar. ¡Entonces su café hecho con avena es simplemente perfecto y también ofrecen una mezcla para invitados! Todo por unos 2. 30, que es considerablemente más barato e IMO el precio correcto, en comparación con el suelo de al lado que cobran un buen 3. 10) . . . para, exactamente lo mismo más o menos, café. Así que dejé de ir a Ground cuando encontré esta gema al lado. Además, los pasteles son impresionantes. . . . Por lo general, opto por una pequeña mordida de avellana, o frambuesa y pistacho. Tengo mucha suerte de vivir a 5 minutos a pie en el encantador kemptown, así que visito a menudo. Sigue haciendo lo que haces porque es increíble.

Acabo de comprar un pan del fiordo para mi esposo por capricho en su puesto fuera de la estación de tren de Brighton. Mordisqueé un poco al final porque tenía hambre, había comido la mitad antes de llegar a casa. ¡Fue absolutamente hermoso! ! Ahora estoy deseando que llegue mi nuevo viaje semanal, ya que puedo agregar un viaje al puesto de pan como parte de él.

El personal aquí es encantador y dispuesto a ayudar. La comida habla por sí sola y siempre es deliciosa.Acabamos de ir a comer golosinas y pan. El pan era increíble y perfecto para el almuerzo y los macarrones eran increíbles. Tuve uno de chocolate y maracuyá y fue una gran combinación de sabor.En general, recomiendo este lugar para las personas que viven en Brighton o están de visita (¡como nosotros!).

In a way I'm pleased I don't live here anymore because I'd be both skint and more overweight. This place is so addictive. I'd never be away from it. Luckily when I lived in Kemp Town it wasn't there!

No estoy seguro de por qué se abandonó la verdadera marca de pastelería, ya que no agrega valor para no usar, pero el pan sigue siendo el mismo y excelente

Visité la panadería para almorzar después de investigarla en línea. La exhibición de pan mostró una variedad de pan de alta calidad y me encantó el toque de un tablero que me decía a qué hora se hacía cada pan.Probé un croque monsieur con champiñones y espinacas. Fue tan delicioso y sabroso. Pesqué con la tarta de crema francesa. Esto fue divino. Qué panadería fabulosa. Solo desearía vivir más cerca. Voy a volver.

Is it me or has the quality of the bread changed . This is my 2nd visit this month and the baguettes do not seem anywhere near as good or authentic as they were a couple of years back ? Lewes Owl

i worked at the next door many years, so i used to buy breads almost every day, all with a good quality, and the macarons its incredibles

The food is ok the staff have a serious pretentious attitude problem. The co-op just down the road the staff act more politely and respectful to paying customers.

Great food, baked goods and coffee, and buzzy and very popular with the local villagers of Kemp Town Village.

Love this place, great cakes, coffee, and staff love! Always pop in for a treat when I can, try the Choux Choux! Amazing!

Really good bakery, nice staff, lovely artisan and chewy brown baguettes. Oddly, the normal baguette is very ordinary, no better than supermarket. Uniformly lovely loaves but if I were to be picky, I've too often had a loaf with large air pockets so sometimes a slice is 60/40% bread/air.

Everything here is beyond delicious. The staff are endlessly unflappable and efficient with the constant stream of regular customers. Usually sold out by early afternoon of their wonderful food. It is indeed 'real' patisserie, bread, cakes and all things good to eat.

Short term visitors to Kemptown. Found this gem of an original bakery. Congenial atmosphere and superb selection of breads, lunches and pastries. Friendly professional site. Bakes made on site. Tasty coffees too. Thoroughly recommended for a once a day visit!

Staff were pleasant if very busy. The frittata was exquisite. The bread is the best in Sussex and probably further. We travel to get our bread here. Friends who live out of area are green with envy. My only gripe is that we don’t live next door

Looks nothing like and not so enticing as the pictures on google search. Looked very ordinary. Tasted very ordinary. Lacked that authentic buttery "umph" one gets in France. Failed to impress the spouse who is well travelled. Spent £18 on 7 pieces. My verdict: Meh!

I regularly buy bread and cakes here to take away, high quality goods every time. I would suggest go early as thy often sell out.

Dopo 4 giorni di English breakfast finalmente una prima colazione alla francese con buon pane marmellata e cappuccino. E il profumo intorno di pane e pasticceria appena sfornata ! Quel plaisir !

Stopped by for a coffee and snack. Food was lovely and partner really enjoyed the beetroot relish, is going back to purchase some. Sadly the staff are very moody and I have found this each time I go in. I have walked out before as not felt welcome. This time I thought I’d give it another try. It was the same. Staff need to be taught to greet customers with a smile and not a face like we are being a nuisance by being there. Sad as the bread and other products are great

They have both ideas. A nice and healthy sandwich, or a sweet treat at the bakery. Its really relaxing there.

Rude and offensive staff.Been waiting for 5 minuets to be served along another customer,asked if they are open to serve the standing by customers,(10:30 am) ,3 people behind the counter and doing paperwork and told me to wait if I want to be served.!!!

The most delicious bakery in Brighton , all baked n sold in day. From chewy brown sourdough to melt in the mouth croissants filled with emmental n ham. The staff are also great.

Lovely, the bread and cakes are all freshly made. We stopped in for a quick bite and a coffee. Whilst there is limited space to eat in-house we were lucky. Nice service unlike one of the recent reviews.

I admit it, I was addicted after the first apricot tart. They also sell honey and other fantastic condiments but the real joy is in the fresh baked goods. We tried the eclairs, macaroons, and who knows what else, it was amazing and I gained 3 lbs. Not a lot of seating, just one big table, but if you want you can have your coffee and yummy pastry inside.

Fabulous bread, super fresh and a massive selection of styles. Lots of fabulous pastries and cakes. The artisan sausage rolls are excellent.

Their food is undoubtedly very good, their staff are undoubtedly very rude, I bought a quiche today from a blonde lady and she hasn't even talked to me, she just passed me the card machine and gave me the quiche in a bag and pretty much that's it, when I've asked her for the receipt she was almost annoyed

12時半すぎに訪れて、ソーセージパイとバニラケーキを買いました。テイクアウトとイートインで値段が変わり、インの場合もう一度温め直してくれるようでした。ソーセージは極太でパイに挟んで食べるにはもったいないくらいの肉感がありました。バニラケーキもシンプル味わいで美味しかったです。ソーセージパイはミディアムの大きさで2.50￡程ということであまりやすくはないですが、美味しいし、スープも買うことができるようなので行ってみる価値はあると思います。

This place has changed over the years since opening. Still produce great bread, fantastic quiches and pastries. Has got busier. Service in the beginning was warm , smiling and friendly alas these days it's not, athough it remains efficient. What price a smile eh?

The coffee here is always consistent and the food delicious. Ham and cheese baguette delicious. Staff always friendly

These patisseries are lovely! They are a chain but have still managed to keep an authentic feel and the quality is always amazing. My favorite stop if i need to grab food in a hurry. Their baguettes are always amazing and the price beats pret a manger or other high street grab and go stores.

Popped in for a coffee and a cake, delicious. The raspberry tart is a must. While the shop is a little on the small side there are extra tables upstairs with service to the table which is always good to have.

Love everything in this bakery, what a great little place! All the food is delicious!! Often go there for lunch, never disappointed

Having given up on my first visit, when long queues and slow and disorganised service made me leave, I thought I'd give it a second chance. I can't fault the quality of the bread - delicious, and the quiche - lovely. All I ask is for a little more customer service. What does it cost to give a friendly smile and some eye contact when serving customers?

Uma graça de padaria com deliciosos pães de doces. Experimentei uma tortinha que estava ótima e também um pão tipo baguete, muito gostoso também. Tudo parecia ser muito bom, bem feito. Bom atendimento.

Coffee, croissants and beautiful, beautiful bread thank you. We always buy our bread here when we visit the area. Great memories of a proper patisserie, thank you!

Unmatched bread, good patisserie, interesting quiches, and don't forget the coffee: up there with Marmalade!

Their dark rye-rich bread "Fjord" is _very_ good . Also took a whole veggie pie sweet potato, goat cheese and walnut - if I remember rightly - to a family gathering. Excellent.

just out of the dentist and unable to drink properly.... what do the wonderful staff do? go out and buy me a straw! how fabulous and thoughtful. always wonderful with delicious food, thank you guys

One of my favourite and perfect place in Kemptown, close to home and work. Artisan bread to its finest, yummy toasties, croissant and pastries/macarons to die for. And need I say the coffee is brewed exquisitely - they serve cold canned drinks too! Wish they have a bigger place or more tables as the place is always jampacked at brunch and lunchtime! �

Quite simply I have not come across a better patisserie bakery in the UK. Fabulous pastries, but truly outstanding bread. Spelt and wheat were both exceptional.

Klein und Fein - extrem leckeres Brot und toller Kaffee und das auch noch zu guten Preisen. Unbedingt aufsuchen und was auch immer: essen, mitnehmen, trinken!

Popped in hear for a slice of quiche, so yummy. Nice friendly staff especially Ruth, service with a smile :o)

Very Good, but it's variety is not as good for cakes, baguettes as Western Road, which has better external seating too. But worth it to get bread

always a great coffee and delicious food. The cakes are fresh and interesting and the baguettes always filled with tasty ingredients. My preferred place to eat overtime I visit Brighton

Good place for breakfast pastries and to buy your lunch. Bread made on site is so lovely. Coffee is good too. What more do you want?

Love the freshly baked speciality breads baked on the premises, along with the cakes and pies. All at reasonable prices. You can even sit in, and have something to eat if you want.

always stop by for coffee cake and lunch when i come to Brighton. staff are always friendly, bread and cakes are truly delicious and all the lunch items are fresh and tasty... thanks guys, keep up the wonderful work you do x

If you are craving an unusual crocque monsieur or a wonderfully beautiful tasty cake this is the place for you. The staff are a little bit snooty but you don't really care when cakes are this good.

Recently moved to the area and love everything this bakery has to offer! The coffee is amazing, the cakes to die for, and the bread sublime! Whenever I work from home, my morning always starts early with a walk up to Real to get a good coffee and a croissant - absolutely love it. My only criticism is that the bakery isn't open on a Sunday, but, hey, I know you need a rest!

This is probably the best bakery I have visited in the UK. The range of breads is a little limited but they are all beautifully made and full of flavour. I cannot really eat bread from my local supermarket because of this place...everything else pales into comparison.

This bakery is beautifully French with every type of French bread you can think of baked daily.

This is by some way the best bakery in Brighton. They have an excellent selection of products but my favourite is their delicious Chewy Brown

Never failed yet to supply excellent croissants and tarts. Close to Brighton station for commuters. Good bread that sells out quickly. Try their almond Madeleine's. Not cheap but worth the price that annually rises like their dough! Brighton is not in France but bakeries are getting better and better. They use French dough which makes the difference. Also on the station forecourt and a beach on Western Road in Hove. Highly recommended. There should be a loyalty card for drinks to go if you ask.

This HAS to be the very best coffee/cake/bread outlet in Brighton!!! Lucky for us that live here there are more than one!! ..Kemp Town ( where they do fantastic courses on bread making) so popular...booking well in advance.....another shop in the North Laines.....and one on Western Road......AND a daily outlet store Brighton station....take done thing yummy for your journey....or buy some amazing Sourdough for the journey home on your return!.... Feeling hungry just thinking about it!!!!

Bread, cakes, savouries and coffee always very good and worth every penny. Staff are are always pleasent too

The selection of food was excellent. We had a spinach and salmon toastie and a goats cheese, tomato and advacardo baguette and then some delicious cakes for dessert. Was fairly expensive but very worth it and will definitely be back for more. All home made and fresh.

Lovely bread shop with bakers busy in the back. One long table out front where you can sit with a lovely coffee and enjoy all the on site made food and jams. Busy little shop with a constant flow of customers. All types of breads available to meet various dietary needs.

We stopped for breakfast and can highly recommend the almond & chocolate pastries -they're to die for, even though they are quite large! The pistachio macaroons are also really good. Superb coffee too.

The Real Patisserie has several locations around Brighton all with the same high quality French dessert specialties and breads. This location is certainly the most comfortable and cafe-like. My particular food preference has to be the quiche. If you have been conditioned by commercially produced pseudo-quiches, then be prepared: their quiches are some of the richest, most densely flavoured anywhere (yes, even in France). Their goods are expensive compared to supermarkets or similar but the extra cost is absolutely worth it.

Fabulous selection of bread, cakes, and savouries. One large table means sitting in can be difficult at busy times, but does roaring trade in takeaway. Coffee is good, and the eclairs are to die for, as is the bread.

The real patisserie in kemp town is by far one of the best places to grab a bite to eat in Brighton! The food is out of this world. The quality of the food is to die for. A bit on the expensive side but I honestly don't mind paying if the food is good. Go and try if your visiting...actually go out of your way just to go here :)

There are several Real Patisseries around Brighton and Hove, and this is the standout one. Here you can find very good bread of lots of different kinds. Quiches - which can sometimes be a little hit and miss in terms of the eccentricity of the ingredients and the crispness of the base. Pies, sandwiches, cakes, pastries and beautiful patisserie items.

Para empezar está en una ciudad hermosa como Brighton, su call es bella y es muy acogedor el lugar. Desde la calle te llega el olor al delicioso pan que preparan. Al entrar puedes ver cómo trabajan el pan y es todo un espectáculo. No es muy caro para ser UK, para ser Brighton y para ganar en pesos (osea venir de México). Es un excelente lugar para desayunar. Les recomiendo la Honey Ham Baggette y en gral TODOOOO!!! ❤️❤️❤️

We use this patisserie every week and the quality of their products is always excellent . The service is excellent .

This is very close to where we live and we do not go here often, because it can be pricey. But when it do go, it never disappoints. The warm fresh baking smell with the freshly baked bread makes your mouth water in an instant. The best is the beef sausage roll. The quiches are really delicious too. We have also in the past had the cereal bread. One time we even brought a loaf of bread and just sat there and ate it among us friends. Definitely a place not to miss. :)

Incredible tasting freshly baked bread and pastries as well as a choice of sandwiches/tarts/desert options to take away. Love the sourdough.

Just looking at the cakes, quiches, savoury snacks on offer immediately command memories of France and the best its boulangeries has to offer. The range on offer is amazing. The bread is superb; the savoury food really tempts, and the cakes are truly scrumptious. You can order drinks and eat in store or take your goodies home to share with friends. Such decadence!

Everything about this place is awesome. The setting and service are definitely a bonus as are the incredible range of bread. Coffee has to be the most delicious ever

It is so nice to be able to buy authentic French patisserie in Brighton. I am not really a fan of the bread or savoury offerings, which are nothing to write home about - but who cares with sweet things on offer! The service varies a bit shop to shop and it can take a long time to get served while you are been ignored and not sure if you ever will be, but... did I mention the pastries?

I can't express how much I adore the fine patisserie here, finely crafted flavours and beautifully & freshly created cakes are a feast for all the senses. Fantastic bread selection and the best croissants!

Favourites include the Rye Sourdough and the Chewy Brown (incredible when its hot out of the oven!). Would also love if they could make homemade bagels, that would be a sure hit.

The day when I give up on my slim 'looks' I ll be a frequent visitor here. Fresh chewy brown with real butter and home made jam....and freshly brewed coffee slowly melting my winter blues away. Salmon quiche to take away and chocolate macaroons.

Their food is delicious - from their quiches to their bread, from their croissants to their pastries to their sandwiches. I live close by and often pop in to grab some lunch but the problem is, unless you get there early, the choice starts getting really limited. Went in at 12:50 and they had 3 sandwiches and a couple of rolls left. I don't understand why they don't make more or make sandwiches up to order. Unfortunately, it's getting to the point where I actually usually just go elsewhere (as there are a few really good cafes in Kemptown) rather than risk walking here only to find their shelves empty yet again. A few more smiles from the staff wouldn't hurt either. Great food, but not enough if if.

Visited only once and purchased pain au chocolat which were some of the best I have tasted. Will return to sample further delicacies, in particular the almond and chocolate croissants, most of the gateaux, the bread and the quiche!

I challenge any patisserie lover to pass this establishment! The cakes are sublime - just check them out for yourself.

this is to the spot i go to when i want to feel bad bad bad, i love the croque monsieur type variety, its all carbs carbs carbs, brilliants breads, great coffee, my favourite thing to do on a saturday morning.

Part of the growing popular Real Patisserie chain, but all unique in their style and approach. This bakery never disappoints and always offers freshly baked goods with carb-fuelled deliciousness. I adore the rye sourdough more wheat free options but the chewy brown is a welcomed occasional treat!

The Real Patisserie is awesome. The quality of the food is fantastic and the prices are extremely reasonable. We love their sourdough baguettes, all their quiches, their pastries - pretty much everything in fact,

I am a missionary when it comes to Real Patisserie Chewy Brown. It is incredible! I didn't realise how good bread can be until I tried this - as bread or toasted it is amazing.

I have only been to the one on Western Road, Hove and it is excellent. Wonderful cakes, pastries, breads. Their raspberry Danish are lush. Good coffee too. Always busy. Not cheap though.

I visited the Real Patisserie with my mum, we enjoyed good coffee and yummy home baked quiche which had a thin crisp pastry base and avoided the all too common sludgy pastry base. We sat at a communal scrubbed deal table. The service is efficient and friendly, unlike a lot of Brighton places, our favourite bakery/cafe in the area.

Me and my Son love this place, lovely sausage rools and wonderful cakes. Service is great especially if you are lucky to get served by Ruth as she is fantastic.

I was amazed to find this gem in Brighton. It is a very nice French Patisserie selling very high quality products. The items are freshly made on the premises with a good selection of artisan breads. They do very good coffee, great variety of sandwiches. I would definitely recommend this place and when I am in Brighton again I will be visiting.