Real Eating Company in Horsham

Dirty tables and chairs, fruit flies (I counted up to 15) having a party on the highchair, flower vase on table had stagnant yellow water in. Service incredibly slow. There are much nicer places in Horsham.

Service slow and concerns about hygiene. One person serving to start, the food a drink took some time even though they were not busy. The food was not heated properly bacon cold. I am not sure the staff have had any food handling traing. When people asked for cutlery they passed it by holding the eating end would suggest holding in napkin. The cake display had smears all over it and the cakes looked stale.

We popped in as it seemed quiet and we hadn’t been in before. Had a sausage bap, couple of pastries and 2 gingerbread lattes. The sausages were cold and they did the cardinal sin of not putting any whipped cream in the coffee as advertised! Furious!

Yuk! Would never visit again! Re heated bacon. Sausage and mushroom. Couldn’t eat it. Took sausages and bacon home for dog!

The food was very tasty and the tea and coffee were perfect! I went with my child and partner who said that the toasties went down well and were very filling. As someone who cannot eat gluten I was unable to eat lunch so that is why I deducted a star. Would recommend for others though

Had a brilliant full english, cooked by Sarah. Lovely and friendly service, food arrived , looked amazing and tastes even better

Amazing food and drinks, lovely service from Ellie, the most kind and caring person who manned the cafe by herself when it was busy. Lovely place for coffee and cake!

This place is great for a bite to eat and the service was great. The food was excellent and it had a good selection to choose from.

We could see that the tables, floor and overall crockery was dirty/ greasy. Staff was not as friendly as they used to be and we were told that there was not a choice of eggs for the English breakfast (only scrambled). Unfortunately I will not come back for brunch.

I was keen to support what appeared to be a local, independent coffee shop. I wish I hadn't. The coffee was too hot, bitter and took 30 minutes to arrive (yes, really). The food quality was poor and took an equally long time to arrive. The shop wasn't even busy so goodness knows what it is like when it is fully occupied. Poor quality, slow product (food & drink) - I guess the only bonus was that there were seats available......perhaps that is because no-one wants to go here a second time!

Lovely place for lunch. We had a full English breakfast and Mac and cheese. Both hot, tasty and filling. Coffee excellent and service pleasant. Good range of cakes biscuits and sandwiches too. Good to support independent places

Literally sat here now having a wonderful hot chocolate! What a great little cafe , very clean , very comfortable seats and really pleasant staff. First time here bit won't be the last . Cheers !

We popped in to avoid the rain and was met with such friendly and helpful staff. Everywhere was very clean and tidy and we felt comfortable eating in. They had a wide selection of milk alternatives which is great and lovely food. Definitely worth a visit!

Went in for a coffee and couldnt resist having a cake aswell which was delicious! Table service was quick and very friendly! Would highly recommend!

My favourite place to grab a Mocca and some fresh pastries in the morning. It has a friendly atmosphere and dedicated staff. The perfect place to pop in to have a break.

Like other small coffee shops, I suspect this one caters for customers who purchase coffee and milk combinations, which would dilute the acidity and unpleasant taste of the bean when used to make espresso coffee. This is where the large chains score as the bean they use can stretch to cover most of the coffee choices on offer. Much as though I prefer the smaller cafes, this one is a disappointment with regard to espresso.

Popped in for a coffee, which tasted lovely, and the staff were friendly and accommodating. Would recommend 👌🏻

The lady behind the counter was helpful and energetic. She really boosted my day, lovely food, would recommend :)

I like to support small business rather than big chains. Their flatwhite is one of the best I’ve ever had. The croissant was a bit dry, but I will give them 5 stars because of their customer service. I went there for the first time on a busy Saturday with my girlfriend. Although they were very busy, we were welcomed by four young ladies with wide smiles and they were up for some chat with us, all very nice and polite. Coffees came to our table very quickly and we saw how nicely they treated everyone else around us. Such friendly environment made us come lots of time for a coffee a nice chat!

These days there are too many big chain coffee shops churning out overpriced average coffee. That’s what makes this Café a refreshing change it’s a small business that makes proper coffee and fresh food as well! The staff here are also wonderful they all have...

Delicious lunch for three adults and a child. Best meal out for ages! Benedictine’s breakfast came with perfect poached eggs and crispy bacon and the macaroni cheese was simple, plain and yummy - my four year old and grandma shared and polished it off! Staff very polite and helpful. Suggested having a kids menu which they said they’d consider. Lovely cappuccino and fantastic (huge!) pot of tea. A prefect break from shopping - thank you!! Great to support an small independent cafe group too. Only negatives - currently no children’s menu and please stop offering plastic straws, so bad for the planet!!

I’m surprised by the few, negative reviews that have been posted. It is a bit pricey but the food and drink was good; the portion size was large (Full English); and we received pleasant and timely service.

Typical tea cake, nice blackcurrant and sloe gin jam, typical capuccino, great service, overpriced coffee at £2.85 when typical Horsham price range is £2.30-2.60. A bit hyped up a place, trend follower, really to give a 4 star so hence 3 star. I would not...

I went to The Real Eating Company for the first time last Saturday with my husband. The staff was so welcoming and helpful, I told them it’s definitely the best customer service in Horsham!! We tried their breakfast benedict and Mac and cheese, they were...

A truly wonderful restaurant with people that really know about customer service. Every time I visit, be that eat in or takeaway, I’m served quickly and always made welcome how ever busy they are. Try the macaroni cheese, as it’s freshly made everyday and tastes...

What a delightful find - I was visiting my sister who lives in a nearby village and we went shopping in Horsham before Christmas .. feeling fed up we popped into The Real Eating Company which used to be in the Cook Shop. We were...

Went to The Real Eating Company in Swan Walk for the second time a week before Christmas. Ordered the half English and the eggs Benedict from the breakfast menu and was told that it would be a 10 minute wait. 30 minutes later, when people...

This is a comparatively new coffee shop in Horsham, ideally located in Swan Walk shopping centre. Very small and very few seating places but we managed to get a table at the end of the narrow room. The place is almost claustrophobic, one small room,...

Finding ourselves in Swan Walk, Horsham, my wife and decided to try the newly sited The Real Eating Company and we were really glad we did. The food on offer was freshly prepared and looked really appetising. Snacks and light lunches are available too. The...