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3.9

Based on 716 opinions finded in 2 websites

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Nº 359 in 657 in North Lanarkshire

Nº 55 of 83 British in North Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..meatcheesepaysteakssteakoldcurrychickenroastfishcookedonionpotatoessaladpizza

comment_iconOpinions

Stayed here fora week while working in the area. The staff were friendly, welcoming and a easy smooth check in.

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Steve Gee . 2024-11-29

MORE AT Google

Very good value for money in a good sized clean family room. Excellent food selection for the evening meal in the restaurant followed by a superb breakfast. The service from the staff was also brilliant.

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George Park . 2024-11-17

MORE AT Google

Very basic accommodation. Not very welcoming, cold entrance and very bare decor. Restaurant and bar are lovely. Staff very helpful. Breakfast delicious.

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Dee Hunter . 2024-11-16

MORE AT Google

Very good value comfortable beds

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Lisa Glavin . 2024-11-10

MORE AT Google

When I got to my room after check in, saw that the bedsheet was stained, I had to ask for it to be changed, further wait of 10 minutes while that was sorted. When I came back to the room I saw the toilet wasn’t cleaned properly and finally when I laid down to rest, the pillow cover smelled of sweat of last nights occupant. I just didn’t have the energy to go back to reception as they were not very pleased at my initial request to change the bedsheet, just a bland “can you wait here while we change it” no “sorry for the inconvenience” no apologies of any sort, as if they were doing me a favour and I should thank them! Also, the room had a hole in the wall!!!

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J K . 2024-11-02

MORE AT Google

Everything good for an overnight stay to break our journey.

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Joan Shaw . 2024-10-22

MORE AT Google

The room was comfortable and ideal for a one night stay, and I enjoyed a nice pizza in the restaurant that evening. However, breakfast was advertised to start at 7 am. I arrived promptly at 7 as the first customer, but my order wasn’t taken until 7:10, and the food didn’t arrive until 7:25 only to be served cold. Most people have limited time in the morning, so if breakfast is advertised for 7 am, it should be ready to serve at that time. Although I had a positive experience overall, it's often the last impression that sticks, and I believe you can do better.

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17chameleon . 2024-10-03

MORE AT Google

Nice motel on the way to Edinburgh Airport. The rooms were clean and modernly furnished. The hotel also has a pub and the staff is friendly. It was more than enough for one night. However, you should arrive by car.

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Vici Rose . 2024-10-02

MORE AT Google

Stayed here for a week with work, hotel was nice. Food was excellent, staff were very friendly and helpful. Fantastic service, completely recommend. And love the window of dogs 😁

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John Furie . 2024-09-19

MORE AT Google

Nice enough place server nice. Now to the food🤑powdered potato 3 small link sausage frozen peas and watery gravy. Friend did say his small stk and ale pie was ok but am so glad we had 30% off as the price for such poor portions is a disgrace

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roseanne h . 2024-09-12

MORE AT TripAdvisor

My visit was made special by our server lee Ann who was not only a great server but a lovely friendly joyous person. The food was fab and well priced but the highlight was Lee Ann great service and attitude.

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Anne Marie M . 2024-09-06

MORE AT TripAdvisor

Our sever, Lee Ann was amazing. Very attentive, excellent interaction, splendid service even though it was busy. Lee Ann made it a very relaxed and comfortable experience.

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Andy M . 2024-09-06

MORE AT TripAdvisor

Family had a great night and enjoyed our meals, there’s plenty of variety to suit most tastebuds. Fantastic friendly service from all but extra special thanks to Lee Ann who was our main server, she’s definitely a credit to your company. 🙂 I’ve been here a few times over the years and it never disappoints, it’s also dog friendly which is a bonus. Highly recommended!

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Mhairi M . 2024-08-30

MORE AT TripAdvisor

Food was lovely. But we were served by Leeann and she was super nice and wonderful service!! Nothing was a hassle for her and she was very bubbly and pleasant. Made our dinning better!! Thank you Leeann!!

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Nicky K . 2024-08-27

MORE AT TripAdvisor

Stayed one night. Room was basic, but that was expected with the price paid. Check in - could have been friendlier. No directions or signage for how to get to room. Was told there was no ‘bar area’ for drinks and had to book a table. Found this strange as it’s a pub.

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Alison Bramley . 2024-08-18

MORE AT Google

For the price we paid, the stay was fantastic, by far the cheapest trip. Signage at reception would be cool. Only 2 sugars provided in the room, but we have our own. Fantastic food, 3 courses for dinner, cooked classic breakfast in the morning. Fast, attentive and friendly service.

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Gina Crook . 2024-08-16

MORE AT Google

I was really pleasantly surprised. The hotel was clean, tidy and quiet. Checking in and getting settled was a breeze. I had an issue with my door card not letting me into my room and someone from reception came straight over (I had heavy bags and a toddler so couldn’t go to them) with no hesitation and sorted it right out for me. The food was nice, service was friendly and bed was comfy. Very good for the price. Would definitely stay again!

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Steph Scott . 2024-07-29

MORE AT Google

Couldn't accommodate us bad news

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Les Hill . 2024-07-28

MORE AT Google

Rooms were great and I enjoyed my stay. Food was really nice at the hotel. The hotel was a bit out in the middle of nowhere which is great if you have transport. It is a bit of a walk into the main town with shops or a short drive away. Staff were friendly and helpful. The hotel was quiet and modern.

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Joanne Fox . 2024-07-22

MORE AT Google

Rooms are OK, if a little dated. Hallway carpets are grubby, dated. Bar/Restaurant are dog friendly, humans are less fortunate. Food was ok, smallish portions and the service was slightly below average. There is table service but you have to chase it. The QR ordering option didn't work. Very limited options in the bar, which closes at 09:30 pm, Restaurant closes even earlier.

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Fergal Sean Macmahon . 2024-07-21

MORE AT Google

Lovely meal, nice staff, good service

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Agnes Fox . 2024-07-21

MORE AT Google

First class staff helpful and very friendly room was good and clean Food very good Overall very satisfied and would definitely stay again

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Phil Draper . 2024-07-17

MORE AT Google

Stayed the night in the hotel and had breakfast in the restaurant. All fantastic, couldn’t fault them one bit! 🌟🌟🌟🌟🌟

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Matt W . 2024-07-13

MORE AT TripAdvisor

Lovely meal and fab service as always! Served by lee Ann and she was lovely and helpful and made Our visit by chatting to us and recommending food

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gemm1983mcm . 2024-07-12

MORE AT TripAdvisor

Only went for a drink and meal, loved it, great staff and service, and great food.

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Raymond Vobe . 2024-07-12

MORE AT Google

Great meal and drinks and amazing service by Lee Ann she’s a credit to the pub and always happy and helpful. We love this place!

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Jp M . 2024-07-12

MORE AT TripAdvisor

Food is very nice but bar staff see you and wander off

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Freddy Donna . 2024-06-26

MORE AT Google

Served by Lee Ann tonight 25/6/24 to me and my family of 5 and really appreciated her service and hospitality. I believe it’s all too easy to make a complaint and write a review of how bad things can be, however I cannot fault this lady from the moment we walked in, till the moment we left. She politely ( not forced ) asked if we would like a drink or another drink if we ran low. Although we waited 6 minutes to be seated initially, she was the first person over to us to offer an apology for leaving us waiting ( even although we had booked a table in advance). We never made an issue of this as the service from Lee Ann was exceptional. Thank you.

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William S . 2024-06-25

MORE AT TripAdvisor

Great food and friendly service

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Michael McBride . 2024-06-25

MORE AT Google

lovely place to come for a light lunch and few drinks was busy and the staff couldn't be any nicer so friendly staff will certainly be back for meals.

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McFarlane1 . 2024-06-24

MORE AT TripAdvisor

Stayed in the hotel, room was freezing cold due to a window being left open. Heating was unable to heat the room so ended up being in there with my coat on. Room was dirty including having a dirty towel hanging on the back of the bathroom door. Went for breakfast and seated then informed that they would be back to take my cooked food order. After 20mins I got up and left without being asked for my order.

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Bob Billy . 2024-06-11

MORE AT Google

Brilliant accommodation! Clean and very well kept. Food lovely in restaurant and reasonable priced. Friendly and caring staff. Thank you

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Ellie Spivey . 2024-06-09

MORE AT Google

Fantastic meal, very good portion and it was well worth it, I'll defo be back again.

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David Cooper . 2024-05-19

MORE AT Google

Lovely breakfast but spoiled with the sound of a team zoom meeting getting carried out few tables away from us

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Fiona Owen . 2024-05-15

MORE AT Google

My wife and I were in the restaurant for lunch. We both had the Hunter's Chicken Melt. It was gr8 and chips were superb. We will be back

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James Hannah . 2024-05-04

MORE AT Google

Brilliant, highly recommend. Food and Leeann’s service was fantastic! I will Definitely be back, must visit if in the area

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Justin G . 2024-05-03

MORE AT TripAdvisor

Popped in with a disabled friend for lunch and was served by Leann,who not only remembered our drinks order but sat us in our favourite table as it’s nice and quiet,thanks

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Mark R . 2024-05-02

MORE AT TripAdvisor

Very clean and tidy. Staff very friendly and helpful. Meal in the restaurant was delicious. Definitely be back again

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Frank Stacey . 2024-04-27

MORE AT Google

Thank you to all the staff for making our visit enjoyable and welcoming and equally dog friendly. We had travelled from the Midlands in England to visit family in Hamilton and your Pub is one of the few that is dog friendly in the area. We found the staff to be professional and approachable as well as the location being clean and tidy, providing good quality, food and service . (Between 18th April - 21st April 2024).

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Mukesh Patel . 2024-04-27

MORE AT Google

Just had a meal wouldn't recommend nothing home cooked fish was very greasy wouldn't go back 😫

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Christine Humphrey . 2024-04-19

MORE AT Google

Disappointing. Brake brothers food microwaved ......cheek to charge what they do. Won't be back. Staff were nice enough although the manager put through a £50 gratuity which was OBVIOUSLY a mistake . Had to take that back in cash.

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Yvonne W . 2024-04-15

MORE AT TripAdvisor

Good food and very good and clean rooms

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Dillon Tomlinson . 2024-04-10

MORE AT Google

Good food good staff and good clean accommodation

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Brenda . 2024-04-09

MORE AT Google

Brilliant from start to finish. Fish and chips delicious. Service outstanding especially Lee Ann our server . Everyone so helpful ,pleasant . Comfortable surroundings. Loved it

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Tracy F . 2024-03-21

MORE AT TripAdvisor

Great dog-friendly atmosphere with amazing staff. Liam and Gail’s service was superb and all the meals here were lovely as well as a great drink selection. Highly recommend

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Harry G . 2024-03-17

MORE AT TripAdvisor

I visit here because I can bring my dog.Staff are very accommodating and friendly. Food has improved more recently .

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Roseann Coakley . 2024-03-10

MORE AT Google

Popped in after dropping children off at Ravenscraigh, easy walking distance from RCraig with my dog. The pub really is dog friendly initially popped in for a drink but decided to try the food. It was steak night so treated myself- result great steak and sides Staff friendly and great dog corner set up. Will definitely be going again whilst winter training ar RCraig.

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N4181LQalim . 2024-02-23

MORE AT TripAdvisor

I really enjoy being here. I come here often for work and always feel very comfortable. Very good WiFi. Unfortunately it's not a given. Rooms fit, you can eat nice and taste a pint or two right next door. Always my pleasure

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Nico Segeth . 2024-02-19

MORE AT Google

Visiting from Wales and highly recommend Ravens Cliff. Amazing service from all staff especially Gayle who had our son in stitches. Great food and desserts that were worth the calories.

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Kara W . 2024-02-16

MORE AT TripAdvisor

Hotel a little tired looking in places, but for the price couldn't fault it. Great night sleep. Don't pre-book breakfast, we got ripped off. Paid for 3 full breakfasts but seeing as they didn't start serving hot food until 9.30 we had to leave without. Continental breakfast very poor choice.

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Dianne Parker . 2024-02-03

MORE AT Google

Not great at all, some staff were better than others. Starters plates not cleared from our table as we ate pur mains. Food very average and cold. We will mot be back

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Graham L . 2024-01-28

MORE AT TripAdvisor

Amazing experience. Super comfy and casual. First time for our anniversary dinner and will be back. Steak - cooked to perfection, mixed grill - amazing, Staff - sublime!!

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Kat Fisher . 2024-01-25

MORE AT Google

Good local place for something to eat and drink.

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Brian . 2024-01-20

MORE AT Google

Yet another visit to my favourite place! Some new faces we haven't seen before but yet again absolutely fantastic service and food was delicious! 30% off mains up until Feb too is a huge bonus when we're all skint in January!

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leeanne mccafferty . 2024-01-13

MORE AT Google

Brilliant value, very convenient location for Motherwell.

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Helen CROFTS . 2024-01-12

MORE AT Google

I regularly work away from home and the RavensCliff Glasgow is now my first choice of place to go. Not only is it extremely reasonably priced, it’s clean & quiet. I always eat at the pub next door and staff are friendly and polite and the food is great. I never feel apprehensive travelling as a solo female here. The biscuits in the room is always an added bonus and treat.

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Julie Teague . 2024-01-10

MORE AT Google

The service was abysmal, waited 25 minutes for a terrible sundae when there was 7 tables in the restaurant, the turkey was cold and dry the mashed potatoes looked like they had been kept hot for about 4/5 hours all in all a terrible experience

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Bill T . 2024-01-08

MORE AT TripAdvisor

Lovely clean rooms, comfortable beds

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Tracy Hoyle . 2024-01-07

MORE AT Google

Very good quality and room was spacious and well laid out.

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JIM ANDERSON . 2024-01-06

MORE AT Google

Happy new year hope it was better than last year!!We turned up at 1.00pm to have a few drinks before the pantomime at ravens cliff and were soaked through to the skin water dripping off us and went into the building to be greeted to Do You Have A reservation in a very cheeky and abrrup manner.A welcome first would be good but this chap clearly was having a bad day so then he says without a booking your no coming in to answer his comments i say were only looking for a few drinks doesn't matter your no coming in to which point bar staff 6 in total start sniggering as claerly this guy on the meet and greet gets all the laughs thinks it cool to belittle guests well your not on absolute disgrace i told him dont worry you will never see me and my family again.I felt so strongly about this that i think guests have the right to be treated as people and not something on ones shoe!!

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Golfman67 . 2024-01-03

MORE AT TripAdvisor

This is the second time that we have been to Raven's Cliff Restaurant for our family Christmas lunch. The amount of food was way more than enough, quality was excellent and tasted really really good. However the best part of day was our server Gail ( apparently also known as the crazy cat lady). Gail was really bubbly and attentive enough without being in your face too much. It is the first time that we had a problem giving a tip as the server felt that it was way too much.

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Kevin W . 2023-12-27

MORE AT TripAdvisor

Had loght lunch. Very good. Staff were very efficient and friendly.

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Margaret Laird . 2023-12-20

MORE AT Google

Went for the festive lunch the desserts were divine in particular the praline tart and the sticky toffee pudding Grreat service

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Travel36673892111 . 2023-12-18

MORE AT TripAdvisor

Wonderful staff and good was good

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Nan Ross . 2023-10-31

MORE AT Google

The Raven's Cliff is a great discovery, a friendly local place to eat and drink and dog friendly too. They even have a doggie menu and our dog loves to come here. Special thanks to Gail for being so kind to our pooch. For humans, the pizzas are recommended!

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grahamkt . 2023-10-29

MORE AT TripAdvisor

Great location, rooms were a good size, nice comfortable bed breakfast was great plenty choice, staff were lovely and accomodating , would definitely stay here again

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Julie Mclaughlin . 2023-10-08

MORE AT Google

Good sized room, clean, comfortable, very quiet. The food at the adjoining pub was excellent and very reasonably priced. Staff lovely. Looking forward to our next visit

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Helen Wood . 2023-10-02

MORE AT Google

Good pub friendly staff food was lovely. Hotel nice room clean 10 out of 10

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Gary Humphreys . 2023-09-26

MORE AT Google

Excellent food friendly staff location perfect for our needs

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Yorkshire Chez . 2023-09-03

MORE AT Google

Great food, great service, great atmosphere. Would recommend highly, can’t wait for my next visit. 👍🏻

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Companion22443418010 . 2023-09-01

MORE AT TripAdvisor

Visited with family and our new puppy while traveling down south for a summer break. Best meal we had the whole break. Fergus the pup loved it as well. Thanks guys

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chrismS3927ET . 2023-09-01

MORE AT TripAdvisor

Excellent food would highly recommend to anyone looking for service and quality this was our second visit and will certainly be returning in the near future

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Hugh M . 2023-09-01

MORE AT TripAdvisor

Came here for dinner and I was pleasantly surprised!! Food was fantastic!! Lovely staff I’ll definitely be back 🌟🌟🌟🌟🌟

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Sara F . 2023-09-01

MORE AT TripAdvisor

We had a lovely afternoon at the ravens cliff with the family from the minute we walked in we were looked after by a very courteous staff the food was e ele de cooked to perfection and arrived promptly will certainly be back

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Sarah M . 2023-09-01

MORE AT TripAdvisor

Another lovely meal here last week , once again great service , great food , great price and a lovely friendly atmosphere!

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Pauline M . 2023-09-01

MORE AT TripAdvisor

Great for a family night out - we had some great food and well presented. Staff were also very friendly and helpful.

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Elaine S . 2023-09-01

MORE AT TripAdvisor

Lovely night out with my wife. Great food and very helpful staff. Nothing was too much bother and this ensured a much welcome, relaxing night out.

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Thomas S . 2023-09-01

MORE AT TripAdvisor

Great Sunday dinner the roast beef was delicious , really good friendly service and great price we will definitely be back

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Ian M . 2023-09-01

MORE AT TripAdvisor

Food was amazing, great atmosphere and very friendly staff who couldn’t do enough to make our dinner a great experience. Even spoke with the head chef while he made our pizzas.

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J S . 2023-08-30

MORE AT TripAdvisor

Gabby and Lisa very friendly and alway had a smile on their face would alway help out. I couldn’t have ask for better people behind a bar and making us feel we was at home.

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chris c . 2023-08-24

MORE AT TripAdvisor

Always fantastic. We take our wee dog as its amazingly friendly. They have water station with doggie biscuits and blankets. Amanda served us today. Sooo nice and friendly. The burger was awesome and the burger sauce mmmmmm....we love Ravens cliff.

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Allyson E . 2023-08-20

MORE AT TripAdvisor

Here for the weekend. Staff were brilliant. Could not have asked for more. They delivered above and beyond for a large demanding group

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Q4646FFlynneh . 2023-08-19

MORE AT TripAdvisor

It is a great place to have a good meal with your friends and colleagues as the hotel is right across. The food was also very nice and the staff were great.

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Oliver H . 2023-08-19

MORE AT TripAdvisor

I arrived to be greeted by the beautiful Leeann who escorted me to my seat and handed me a pristine new menu ! No fingerprints anywhere The place overall was very clean and the staff looked immaculate. Leeann looked after us the whole time making...

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Jennbooooooo . 2023-08-15

MORE AT TripAdvisor

Was there for an charity dog event..very friendly and helpful staff..clean facilities and a good atmosphere

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Des K . 2023-08-14

MORE AT TripAdvisor

Came through for an event and Gayle (and her little helper) were excellent hosts. The pizza was lovely and the atmosphere inside was buzzing. 🌟🌟🌟🌟🌟

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F5374WTianh . 2023-08-14

MORE AT TripAdvisor

When we checked in at the pub, a member of staff called David was extremely friendly and polite. Our room was very clean and comfortable and we really appreciated the tea, coffee, biscuits etc

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Tracey Stones . 2023-08-07

MORE AT Google

It's a bit overrated in the food department. I only go if part of a group that has chosen this place.

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John Mclelland . 2023-08-06

MORE AT Google

Great breakfast, good quality room and comfortable bed

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Dan Greenwood . 2023-08-05

MORE AT Google

Staff were brilliant and service was excellent. We were celebrating our daughters birthday and staff were very accommodating. Food was nice, steak cooked perfect. The pizza was delicious. Good price and accepts blue light card which is an added bonus 😀

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s90sem . 2023-08-02

MORE AT TripAdvisor

Great food, great service, great night. Food was excellent and so affordable. Staff pleasant and helpful.

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J S . 2023-07-27

MORE AT TripAdvisor

Comfortable beds and clean rooms. Friendly and helpful staff.

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Kat Kamo . 2023-07-18

MORE AT Google

Firstly, the staff are amazing. They always are. We brought two pups (it was the first time out for one of them so we were a bit nervous as to how he would behave) but the staff made them, and us, extremely welcome as always....

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MrsRoss1980 . 2023-07-11

MORE AT TripAdvisor

Me and my hubby booked a table at the restaurant for our wedding anniversary , when we arrived the car park was clean and tidy, once we entered the building we were greeted quite promptly and politely with a smile by a lovely gentleman, I think he was the manager, once we were sat at our table we were asked if we wanted drinks, the service was fast and the girl who brought our drinks was happy and smiling, the restaurant was nice and clean and although it’s dog friendly, you can’t actually tell unless your sitting with them, we ordered our food shortly after and it came fast and warm All in all our experience at the restaurant was excellent and we will definitely be back

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Alyson Young . 2023-07-01

MORE AT Google

Food was good service good no complaints

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David Erwin . 2023-06-25

MORE AT Google

Very good with reasonable food... Interestingly.

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Tony . 2023-05-16

MORE AT Google

Relaxing place , clean and tidy rooms

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ElSalvador . 2023-05-04

MORE AT Google

The room was very clean and the beds were so comfy to sleep on. We had breakfast the next morning which was fantastic also. I would 100% recommend anyone staying here.

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Hollie Stewart . 2023-04-24

MORE AT Google

Well very good but the heating did not work ther is no instructions for this at all it blows out cold air I tested this 8 times over night I am baffled it's maybe on timer down stairs this needs looked at and a wee book I'n all rooms to explain how this works but we had good stay we will be back soon and to test heating again hopefully attention will be given to this good value.for money the price does not stay the same we noticed this on arrival and other days the more people who book the price goes up this is well known practice at every inns hotel soon as it gets busy price goes up but we know this anyway but we think it's good place its handy also and good service also very good manners from staff they seel customer focused which is good we like this thank you from fort william

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Jc Mcaff . 2023-04-21

MORE AT Google

We have been coming to Raven's Cliff since it first opened however since the hotel part has opened the restaurant has went downhill massively. This experience was better than our last one where we waited nearly 2 hours on our food. Where this experience went downhill begins with the starters in which one was okay and decent priced (wings and ribs), whereas the Mac and cheese with pulled pork was no better than a microwavable meal and a small portion for nearly £8. The pulled pork you would predict would be in the Mac and cheese however it wasn't and initially wasn't brought out, only to discover it comes out in a separate bowl. This strongly indicates the Mac and cheese are either pre prepped on mass or are indeed microwave Mac and cheese. The mains were a similar story, one main (ultimate chicken burger) was okay, not as good as usual but still alright whereas the hunters chicken had clearly been left cooking too long. The cheese was burned and the chicken very dry. With only a miniscule amount of BBQ sauce on the hunters chicken this made the dry chicken much more noticeable. No complaints about the drinks. Staff were okay. Mostly were behind the bar chatting. As mentioned in the start, speed of service on this occasion was better than our last but still not great. You really are made to wait on your food longer than most other restaurants. Overall I can't recommend raven's cliff anymore. For £45 you could go to Carrigans in Hamilton or Montery Jack's in M&D's and get a much nicer starter and mains for near enough the same price, with better and speedier service. Unfortunately we won't be returning to Raven's Cliff for a while which is a shame as we have enjoyed the restaurant since it first opened.

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Ben Shields . 2023-04-21

MORE AT Google

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British
outdoor_seating_112898takeaway_112898delivery_112898

Had a great night with my wife who surprised me with night out to celebrate my retirement, meal was fantastic but the experience was made even better by the young members of staff Abbey and Craig who know how to make customers relax in a very relaxed environment. Well done to these two hardworking and fun members of staff.

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4.0

68 Opinions

location-icon35 Hamilton Road
British
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Amazing library and staff very helpful 👏