The Bentley Hotel in North Lanarkshire

Conveniently located hotel in a lovely old building. The room I was in (104) desperately needs a renovation. My room was clean but several issues need to be addressed.

Lovely wee place in a nice quiet location, out of the way, and not so many folks about,,nice and quiet

Stopped there last night on an overnight stay room 104 ,well where to start it was grubby and run down rusty parts in bathroom with a sticky shower door there was no hair drying facilities, the mattress was like a bag of nails ,worst night sleep ever would stay away

Great room for a great price. Mentally located. Could walk for dinner and drinks

First the positive: quiet but still centrally located - a short walk to the train station and thus to Glasgow (19 minutes). Very winding with lots of stairs. We had 2 rooms: a large one - see photos - a smaller one, which could hardly be darkened. Breakfast to order with everything that goes with it - but there are still qualitative differences from the 1st and 2nd day. Because of the photos and the possibility, we booked half board. When we checked in we were told that the kitchen was "broken" and therefore no half board was available. We would be credited 10 GBP per person/meal. When I asked where I could get dinner for 10 GBP, I was directed to a Chinese takeaway where that was possible. If you compare yourself to that........ The hotel describes itself as "green", which means that the room and towels are only changed upon request. But if I have to set the shower on hot for 15 minutes before I get warm water, I don't think that's "green" at all. It took longer at the sink. To hang the towels in the double room there was a screw in the joint. Overall, you try to make a good impression - but there is a lack of attention to detail everywhere. If I add silicone to a bathroom joint myself, I do it properly. If I commissioned it, I would complain about these joints until they are attractive.

Looked great from the photos and reviews, however on arrival the photos were clearly a long time ago. It looked dated and in need of a tidy up from first impressions. Inside reception is dated too, still signs of the Covid restrictions etc. The room didn't appear to be as bad as first though when entering but slowly got worse. Noisy creaky bed, uncomfortable, mouldy ensuite shower, loud sliding door that's barely attached. Not ideal. For the price, definitely not with it.

The Bentley Hotel is a beautiful building, inside and out. The staff are very friendly and helpful. It is reasonably priced, in fact, great value for money.

Super staff and location, nice full breakfast.... Comfortable beds..

Great little spot near enough to everything. Beds aren't the most comfortable. Go up the tower opposite have a look around

We had our child's Christening, here. Staff went above and beyond. Thank you, you helped make our day special!

Attended 18th birthday party. Great fun.

Stayed here for 2 nights , dreadful !! From neglected outside to lack of curtains in room, rubbish bathroom flooring , dirty shower & carpet , cobbled together bed base Room : tatty, rundown Food: gross, watery Went on BB&Evenimg meal basis booked through buyagift , honestly thought they would be better regulated

The staff were friendly and well organised despite there only being a few of them serving. Every course was perfectly cooked. The flavours in the melon starter complemented each other beautifully. Good sized portions. A huge 'thank you & well done' to the chef(s) The atmosphere was very relaxed and the tables were beautifully decorated. The small gifts as we were leaving were a lovely gesture...and the tablet inside them was delicious! Well done and thank you to everyone.

came here with my mum auntie and gran for a early lunch onSaturday, shame to see this place so quiet as we were the only ones in,. Lunch was great i had the bbq chicken trifold wrap and chips and the rest had the tuna panini which was fab. a coffee and 4 drinks also and it came to 22 pound- which is an amazing price for lunch for 4 people! Definitely need to advertise this place more to let people know you can pop in for lunch and its not just a hotel. totally recommend and will be back for lunch or a dinner sometime soon

Not our first visit but our first in a while. Restaurant has been decorated. Food was really good, especially steak pie. Lentil soup needed more salt. Very happy with meal. 15.99 for three courses.

We went there to spend one night, at Valentine. It's in a great location, very close to the centre, free car park. It was an half board formula, the dinner was good, 3 courses including a few glasses of red wine. The staff is friendly and kind, nice and warm place, we had dinner and breakfast in the conservatory. The room was fine, it's an old building, the bathroom is essential, but comfortable, the bed too. The rooms have TV, wifi, tea and coffee. I recommend this place.

This place was awful dinner was awful everything was cooked from frozen no boiled potatoes chicken was over cooked for the money they charged they want to be ashamed of themselves who puts pork sausage in steak pie the Bentley wouldn't recommend this place

I attended the Bentley with a group. the three course meal was first class, big portions of hot food. Great menu with lots of choices at a reasonable price. The hotel has been recently painted, which was needed, the Christmas decorations helped the room look festive

OK quality dinner - 3 course for £13.00 so shouldn't complain too much. Restaurant ceiling has a hole in it and by the plaster on top has been there for a number of years. Haggis crumb is clearly over cooked, or chef doesn't have a clue and the potatoes are frozen smash.

Booked table for 3 adults , 1 child for lunch. starters were poor over cooked and tasteless. Soup of the day was particularly poor. Main meals were basic , bland and tasteless. staff were pleasant but slow.

We lunched here (myself and my cousin). We arrived at about 1.15pm and were shown to a table. There ws a reasonable choice of lunch dishes (maybe about 6 mains + a variety of burgers). I had the chicken tagliatelle while my cousin had the braised beef. Both dishes were good. We did not have a starter . We both had sticky toffee pudding and vanllla ice cream. Again it was good. This came to £11.99 each. We would happily go there again

As I had a taste card I called 15 minutes before arriving to see if they had any tables available they did. We arrived 15 minutes later the hotel receptionist led us through to a dinning room. Staff seemed a little surprised that there were customers early on a Monday afternoon but very attentive and welcoming. Drinks order placed and set lunch menus given. I opted for the goats cheese parcel to start and pan seared chicken for my main, my partner had the haggis bonbons followed by the fish and chips. The food was above par and we were really surprised that there was empty tables. All in all great quality food and friendly helpful staff.

What they serve up is a good service with good food every time we have been here we have always walked out happy with what we have just eaten

Recently met a few friends for lunch at the Bentley. Good choice on set menu. Good prices £9.95 for two courses. All of our meals were tasty and we all enjoyed our meals.

Had dinner at Bentley Hotel Saturday 2nd June 2018. There were 8 of us and we all had 3 courses. All the food was lovely and the service was very good. Staff very pleasant and helpful. On this experience, happy to recommend to others. Very reasonably priced as well! We will definitely return.

First visit to this hotel ,having read certain reviews before hand was'nt sure how it would turn out,but I can honestly say it was an great night . It was a set menu with either 2 or 3 courses on offer and the food was great ,I w as there with my wife ,2daughters ,thier husbands and 3 grandchildren and we all had different things to eat and we're all of the same opinion. I had soup then the roast beef and finished with raspberry crumble and custard and they were delicious although when I saw my daughters fish and chips I was ready to swap plates when she was'nt looking as the fish was enormous and looked delicious which she later confirmed it was .3courses for under £18 ,and a great selection for the kids menu.staff very friendly and speedy service ,great night

Myself and husband had a 3 course dinner and drinks,and cannot complain,the food was great,staff were lovely.we will certainly be returning.A very big Thank you to all at The Bentley hotel and Restaurant.We did not stay at the hotel so I cannot comment on the bedrooms.

I have been a few times for meals with friends and family, and in a large group. The lunch and dinner menus are both excellent, and I would also recommend the afternoon teas. Great service from a lovely staff . Prices very reasonable. I would highly recommend the Bentley Hotel.

Have been enjoying Sunday lunch here every week for several years now and cant see past it for value for money and good quality food. Indeed, every other eatery I go to I find myself comparing this vfm and quality. Only the previous evening I paid over £13 in an hotel dining room for an overcooked hamburger and chips, 2 greasy onion rings and a leaf of lettuce. Sunday lunch at the Bentley for £12.95 will do you a full 3 courser with a choice of 5 starters, 8 mains and 4 or 5 sweets.....no frills, just good food,well prepared This price has only just had to rise to this having been a ridiculous £9.95 for too long. I reckon The Bentley's Sunday lunch must be hard to beat if you pay attention to what your pound buys you. In that regard you cant lose.

An Wowcher Voucher was purchased for Afternoon Tea to the Value of £35.00 (including a glass of fizz) for a Birthday Treat.

La comida era excelente, pero el servicio no es aceptable. Dos de nuestra mesa había terminado su arranque antes otros dos habían servido y luego nos preguntaron si queríamos pedir un postre, que ya habíamos hecho este tiempo considerable antes para más retrasos. Hemos sido clientes de últimos años, pero esta es la peor experiencia.

Was looking forward to a wee afternoon tea but won't rush back ??? Went here today and walked in receptionist took our voucher very helpful then just went down hill from there pretty busy got shown to table then whoops sorry wrong one then moved to another sat down decor abit tacky brown sellotape keeping out the water on glass roof couple next to us chatted away then when leaving man said to Mrs how about a tip she said No I said oh dear to masel final got served we got our coffee n tea then the afternoon tea came sandwiches 3 fingers each one with grated cheese one tuna and last one cooked ham or spam ??? (think it was cut with an axe ha ha) fairy cake was Amazing , glass pudding very nice lemon meringue chewy but lovely homemade scone really nice but the plastic cream n portion jam wasted it sorry but come on why waste the scone with artificial cream cakes saved youz from zero points but then again out of about 50 plus afternoon teas I've been to this ranks lowest

Nos alojamos aquí por dos noches en julio de 2017 para asistir a un funeral. Hotel muy cansado, necesita decoración y reformas. Una decoración, alfombras raídas, la pintura, etc. El colchón era muy finas que he dormido, y podía sentir los resortes. El desayuno estaba bien. Una mala selección de cereales, tostadas y opciones cocinadas (que eran buenas). La cena también era buena, con un buen menú y todo lo que pedimos estaba delicioso. Servicio de bar era pobre. Invariablemente no había nadie detrás de la barra, y tuvimos que esperar un largo tiempo para ser servido. Una mujer que era muy grosero. Muy hosco y mal genio y no era amable y acogedor. Todos los otros miembros del personal eran agradables, profesional y cortés. En general, una estancia, una pobre calidad de estrella, pero me he dado dos, ya que la comida era bastante buena. No lo recomendaría y no volver.

Starter was very bland and the mushrooms were that cold I think they must have came straight out the fridge. Main course was at least warm but quite bland as well. The sweet...well can't go wrong with Ice-cream...delicious.

El té de la tarde hicimos un vale - excelente relación calidad-precio y todo estaba delicioso, todos regados con tazas de café!

Mi amigo y yo fuimos para el té de la tarde en una oferta de bono. Como era un vale mis expectativas eran modestas. He utilizado vales en otros establecimientos y ha impresionado pero no aquí. Mi amigo, que es exigente, pedimos sándwiches de jamón...

My dad booked the Bentley Hotel as a treat for my 50th Birthday. The staff couldn't do enough for you and Addi was amazing. The food and service was first class it was a wonderful birthday treat for me. I had an amazing night out with my gorgeous family at the Bentley Hotel.

Booked a deal via groupon and visited 3pm Sat 25th.* Service was the slowest I've experienced anywhere* Starters arrived before our drinks order which was placed 20 minutes before* Starters VERY bland and basic and luke warm* Roast beef main was horrible, beef was at least a week old* I think everything is microwaved by the way it looked and tasted* We were seated in a conservatory which looked like a retirement home day room.* Cutlery is very old and needs replaced* Whole place needs painted top to bottom* Staff need trained on speed and efficiencyAll in all a VERY disappointing visit and won't be back.Wouldn't recommend!

Had a lunch on Sunday March 26th. We asked for the ramp for our friend who is in a wheelchair and two members of staff carried her in on her chair,same when we were leaving. Food was good,service poor. The hotel was busy but no excuse for the service.

Went for a quick lunch as we live very close by. We were there from opening at 12 PM and it soon got busy. We had no complaints with the roast beef or macaroni and the staff were friendly.

My wife and i went here tonight for our dinner it was a groupon deal gift three course meal very good food and service and staff were first class highly recommended onlybone thing to remember if you arebusing groupon vouchers you need to book and make them aware of this don't know why Would recommend this restaurant

Went here on a Groupon deal of 3 courses for 2 people for £20 and was pretty impressed.Had lentil soup and stale bread for starter, it was a small portion but that was fine for me. Steak pie for main course which was really nice and some kind of poached pear thing with a fancy name for dessert which was ok.They also do cocktails but alas I was driving, though they didn't offer pina coladas so no matter.Was nice and especially good value for £20.

Went here as we were trying places to eat in Lanarkshire . I had soup as a starter and then a steak .I asked for it medium rare but it came well done and the mushroom was so greasy . Never complained at the time because it's not that big a deal . Dont know if I went on a bad day but wasn't what I expected . Was a little dated too

Well that's all we need to Say. Great location for us. Staff very Friendly. Nice and clean inside.Sunday Lunch was Excellent we will be returning very Soon.Jim & Caroline

Two of us went for a Sunday lunch via a voucher which cost £19. It was either a three course meal or two courses and a drink. We chose the second. At first sight, the Hotel looked nice and welcoming. The car park was reasonably small. Steps at the front and internally so not really good for disabled people. Still, we were received well by the receptionist who was very pleasant and had a waiter show us to our table in the conservatory. We were given the menu and a waiter took our drinks order. The staff seemed reserved but pleasant. We both found we had trouble reading the menu as the type was so small. Maybe this could be altered a bit for people who are visually impaired. Our meal arrived after about 15 minutes and I was quite shocked. I ordered the battered fish and chips with salad. It turned out to be a relatively small piece of thin battered fish - the kind you get in a large bag of frozen fish, usually used in schools. There were less than a dozen thin oven chips, a small pot of tartare sauce and a few tiny leaves of salad. It was like a child's portion. We hoped the dessert would be bigger. My partner ordered the apple pie & ice cream with toffee sauce, which looked nice when it arrived. Tasted okay too, I was told. I ordered the Peach melba. It arrived in what looked like a small whisky glass! One scoop of ice cream, half a tinned peach and some raspberry sauce. The wine I had was also very cheap and nasty tasting. My partner had ordered diet coke and was given diet pepsi. We didn't bother to complain at the time, as it was a voucher and we couldn't wait to get out. We went home for some food, as we were still quite hungry. We will never go back and will not be recommending to others.

Found a voucher on groupon for 3 courses for a tenner each, phoned up to make a booking and arrived an hour later. Was shown to the table and we ordered drinks which arrived promptly. I had battered haggis with a mayo dip and my partner had chicken and mango salad. The haggis was nice, quite greasy though due to the batter - the haggis bonbons you get in other restaurants are nicer so may be worth changing that dish. The mayo dip was nice, i do prefer warm peppercorn sauce buti was plesantly surprised with the mayo dip.My partner didnt like his starter - he advised the mango was all slushy and sloppy and didnt eat it and he said the chicken was quite dry.For mains we got fish and chips and steak pie. The fish, again was battered and was very greasy.The steak pie was wonderful though and made up for the chicken starter. The gravy was lovely and rich and the steak was tender and fell apart in your mouth. 10/10 for steak pie. The pastry lid could have done with more cooking time as was "damp" in the middle, not quite cooked fully.For pudding we got rocky road sundaes. These were plesant, the ice cream tasted quite cheap though.Overall for the price we paid it was a good meal, some changes are needing made, if we got another voucher we would come back, if only for the steak pie :)

Went on a deal for Sunday lunch. Food ok. Was like a cheap dinner served at a seaside hotel. Service not great. Decor very poor. Was cheap so can't complain.

Visited the restaurant for Sunday lunch using a Living Social voucher which cost £17 and offered 3 courses and a glass of wine for 2.For starter we had the garlic mushrooms and pickled herring, both nice. For main I had the macaroni cheese which was delicious and my other half had roast beef which I'm assured was good. To finish we had apple slice and lemon pie, again both nice.Good value, quick service will return

Heard personal reviews of this hotel, aware of area it was in but this was 1st visit to The Bentley. Overall it was OK. Decor needs updating, conservatory area we dined in looked dreadful: peeling paper, scuffed dirty skirting boards, obvious water damage to walls from 'plastic' corrugated roof .. repairs with extensive amounts of 'tape' obviously ongoing & visabily ineffective. Downpour of rain while we dined caused deafning noise on 'plastic' roof all diners had to raise voices to communicate, no offer to move to quieter 'indoor' dining area .. if there was one. 80s decor with 'thai' accent (flower in a dish on table). Staff lovely. Menu limited but suited us, service prompt, food ok, 'hot chocolate fudge cake & cream' was cold & served with ice cream. 'Fresh' orange drink served 'fizzy'. Plenty parking & booking easy. So much more could be done with this lovely building to enhance the experience.

I took a customer here for lunch i have to say the service was top class as was the food and great value for money ascarnie says il be back well worth a visit

Was there today for a meal for my birthday. Tomato and veg soup. Thank goodness it was a small bowl as it was poisoned with herbs, and couldn't eat it all. . Ordered spaghetti bolognese and it had the same tomato sauce with herbs that was mixed in with the veg to make the soup. Mince had carrots in it. . Garlic bread was so dry it was hard to bite. Apple and cinnamon cake and ice cream. . . ?? Dry. Where was the apple ? ? It's the worst meal for the price charged. Made complaint to the waiter. My daughter paid for the meal after telling me to go to the car or I would have made another complaint. . Angry that my daughter paid for this that was to be a birthday treat for me.

Meal was nice. Service was a little slow but staff apologised and as we had time, it was not a problem.

Staff where brilliant. The friendliest and most helpful we have come across in an hotel. First room we had was really small and dated. We asked to be moved and the second room was lovely and big.

Visited for an early Saturday dinner. The menu was very good for choice and varied enough to please most. Pate for starters followed by stake pie. Portions good and quality of stake pie excellent. Very reasonable value and would visit again. Service very good although it was early and only had to compete with a wedding for attention.

Lovely home cooked fresh and tasty served quickly with no fuss lovely quiet restaraunt x xQuite location in the heart of Motherwell.

this is indeed the best deal in Lanarkshire for a quality Sunday lunch 3 course for £9.95well presented and their conservatory is very nice and bright.

My husband and I held our Golden Wedding Anniversary Dinner in The Bentley Hotel in March 2016. We couldn't have been more pleased with the excellent meal, the friendly service of the waiting staff, the relaxed atmosphere and the help of those in charge, Joy and Addy. They arranged everything for us and nothing was a bother. All of our guests stated how much they were impressed with the meal and the service. One guest said afterwards, "The Bentley did you proud". I totally agree. Thanks to all the staff.

Used a voucher for afternoon Sunday lunch. Had starter, main and sweet, as well as one drink each. The menu was extensive. Had soup to start, followed by home made steak pie, then chocolate Sunday. The service was excellent with just enough time between courses. Couldn't fault it at all and would definitely go again.

We have visited several times and always had a lovely meal. We went last night with a voucher which gave us starter, main and glass of wine for 2. We both had breaded mushrooms to start which were lovely, my other half then had a chicken dish which he enjoyed but being vegetarian my only choice was mushroom carbonara, I was a bit dubious as I assumed with carbonara it was the bacon that gave the real flavour and unfortunately I was right it was incredibly bland and I really didn't enjoy it at all (ended up leaving it and eating when I got home). Real shame as usually really enjoy meals here

Booked here through the Amazon local deal and got 2 courses for 2 people plus 2 glasses of wine for £19 and that was incredible value. The food was good especially the starter which was amazing and the waiters were extremely friendly. One even let me have 2 pints of lager instead of the wine which was a pleasant surprise. All in all really enjoyed and would definitely go back.

We visited yesterday for a Sunday three course lunch and were delighted to read the extensive menu, from which it was difficult to choose what to have! The staff were polite and the courses were slickly delivered to the table, piping hot and delicious.We also had difficulty finding the place, not because it is obscure, but because of major road works about 4 miles along the road and were held up for an hour after our time slot, but the staff were very understanding and assured us that the table would be kept for us! They bent over backwards to accommodate us, and the price was so reasonable! Well done everyone!

Food was amazing, staff are friendly, management are rude though. Rooms are very dated and old. Bed squeaks a lot, toilet door couldn't shut and toilet is very compact. Bridal suite is nothing special either. Would avoid again unless they redevelop the place.

A little tired inside but great food and very helpful staff, it made it worth it for us because we hold a gourmet card that we were able to use for a discount.

Go here on a regular basis and it is well worth it , the food is excellent and borders on fine dining and all for not a lot of money. I have had my kids christening here and they catered no problems for all our guests and they again provided a vast menu for us to choose from.Highly recommend The Bentley Hotel for a visit.

Not a place to go in summer. The conservatory is like a sauna and even the dining area was stuffy and uncomfortably warm and that's not on a hot day outside. Sadly no ceiling fans were operating and windows were closed. Food was tasty and presented well, reasonably priced, shame it was cold when it arrived after a 45mins wait. Staff were all nice and friendly.

We all went as a family to this hotel to mark my sister in laws 50 birthday staff were nice and helpful however food wasn't great kinda Aunt Bessie type meal thought it would be better,

A friend and I dined out on the 2 courses for 2 & a bottle of wine for £22. The menu is varied with something to suit everyone. We opted for a bottle of Rose wine (which was lovely) and as they didn't have a bottle cooled they brought us a glass of Rose each until our bottle was cool. Service was speedy & very efficient. We will definitely be back.

Popped in for lunch and wish we didn't. I had chilli king prawns could buy better from farmfoods,got a cheek to charge a supplement too for 4 breaded prawns with nothing spicy about them. I then had roast topside of beef goodness this was the worst food I've ever been served resembled an overdone micro meal. It tasted horrible infact never ate it. The potatoes were over boiled and were mush in skin. My husband had steak and sausage pie there were some lovely tender bits of beef along with burned dried up bits and the sausage was dried up and disgusting. We actually left without my sons dessert from the set menu it was that bad. Nice lady on reception though.

Large grey sandstone hotel catering for functions, residents and casual visitors. I thoroughly enjoyed the meal at a recent function I attended. The service was professional and quick: staff were friendly and went out of their way to ensure diners enjoyed the meal. I have also enjoyed a meal as a visiting guest and found the same high degree of service. The hotel has a very comfortable lounge and bar where snacks are also served: decor and furniture is to a high standard and very comfortable. The Hotel is ideal for visitors to the area as it is only a short distance away from Strathclyde Country Park, Summerlee Heritage Park, various golf courses and a mainline railway station providing transport to Glasgow and Edinburgh. The M8 , M74 and Stirling motorways are easily accessed from the Hotel. I recommend this hotel for a short break or as a centre for touring the surrounding area. Ample off-road parking is available.

Stayed here on a business trip and found by mistake. But what a gem! Tbh the rooms in the hotel could do with bringing up to date.... but its clean and comfy.Staff are lovely, helpful and leave you to it.The food? Oh man........ the food is gorogeous! Bentley Brunch.... haggis, black pudding, bacon, omlette steips......... and gravy! Didnt hink it would wrork..... but hell yeah!All other food is amazing too.... cant atay here too often as i will be the size of a house.Great place....... cant wait to see if they update the rooms tho as it would be 100%But still great for a business trip with the homely feeling.

This is a lovely wee hotel and decent value for money. But was very dissapointed with the customer service offered at the front desk . We were made to pay for our two night stay on arrival before we had seen rooms or had a chance to enjoy our stay . We requested additional towels and toilet rolls as our room was not made over on our second day at hotel. We did have an afternoon nap but are bery light sleepers and did not hear house keeping at our door. We were also at the hotel for a function on our first night stay. We were told by staff at hotel to leave the function room and go to other bar are as this was open later for hotel guests. We left and went with other guests to the other bar where the bar manager came into bar area as did other staff. After sitting here for over 30 mins we were advised that the bar managed had advised staff that the bar was not to open. This was very dissapointing as there were many guest looking To continue what was a great night with a night cap. The bar manager should have made us aware of this when he was in the bar area . Finally when checking out of hotel nobody thanked us for our stay or asked us how was our stay . The girl at the front of house just took our keys and that was that.

We visited here recently using a Groupon voucher. £20 for two courses and a bottle of wine for 2 which was great value. Even without a voucher they're set menu prices seem very reasonable. The woman on reception and the waiters who served us were all very pleasant and our food was served quickly. Both our meals were very nice. Somewhere worth a visit.

lovely place for food and great selection for a choice incase you have picky eaters.....aswell as the food the staff are very friendly and make you feel at ease when you arrive.

My hubby and I visited here today with friends for a Sunday lunch on a voucher deal. This is our second visit and we are planning to book again later on in the year. The food although not outstanding were perfectly acceptable. The menu had a good selection to choose from. The starters of pakora and homemade tomato soup were tasty and the mains were also good. The rocky road sundae was very poor but the apple pie and the selection of cheese and biscuits was good. All in all a good meal for the price we paid.

When we entered the hotel we approached the receptionist who directed us to a gentlemen at the door of the restaurant, he was asked to show us to a table for two, he just pointed in the general direction of the tables and walked away from us. The menu is very good with a wide selection of dishes. I was surprised to be asked for our dessert selection whilst we were ordering our starters and mains, felt this was a bit like a fast food method. The food was very good but the service was lacking finesse, the plates were put in front of us without any pleasantries, we were not asked if we enjoyed our food and there was no chat from the waiter. We asked for our bill and waited, we asked a second time and we eventually walked out to reception where we paid the bill, it would have been better if the waiter had told us this was where we were expected to pay at the time of asking.

Me and my family of 6 had a birthday meal here on saturday the 28th of march and i must say i really enjoyed it stay were very friendly and helpful and food was outstanding i had the salmon mornay to start and wahhhl delicious hats off to the chef who made that up i then had the nasi goring as my main and again was 10/10 I'm not usually one for sweets but my wife's cheesecake looked out of this world and she didn't stop going on about it on the way home this was the first time iv been to the bentley but deffs wont be my last !!!!

We visited the hotel last night for dinner using a Groupon voucher. Service was good with food delivered shortly after ordering. For starters we had bruschetta and stuffed mushrooms and mains macaroni cheese and nasi goreng with a bottle of rosé wine for £21 it was great value. We then had dessert which we paid for separately the apple sponge was delicious tasty and light, pancake stack also nice. Would recommend

where to start bread was rock hard soup okay fish and chips was terrible cheap frozen chips fish very dry and tasteless even the usually reliable apple pie was poor overall this place has gone downhill napkins lying on the floor carpet covered in crumbs toilet was very shabby paper bin was overflowing been here several times before but wont return unless we here of some improvement

Went to visit my daughter and her boyfriend, bought a groupon deal for this Hotel. We had a two course meal and a bottle of wine for twenty pounds per couple, it was great value, and the meal was fantastic.

Hard potatoes and Veg, cold plates, not real chips...oven chips. Very nice waiter called Campbell, the only person in the Hotel who had any Customer Service skills. Bad mannered staff in general, with a couldnt care less attitude, too busy gossiping behind the bar, than clearing away the tables.

Ate here on a special offer and while too many of the menu choices carried a supplement there was enough to make a selection without additional cost. The chicken main course was lovely but the Nasi Goreng which I'd looked forward to was awful - ruined by far too much star anise and it had also been massively over cooked until very dry. That was just bad luck as desserts were terrific!

A large family lunch for my wife's 60th.Warmly welcomed by the staff and show to our table. It took some time for our drinks order to be taken and brought to the table, this should have been a hint for what was to come.Really nice food, a goods selection of dishes and very reasonable priced.Our food at every course looked good, was piping hot and very tasty, it just seemed to take so long to clear up between courses and bring the next. After our mains the waiter returned to clear the table, took half of the dishes away then disappeared for over 10 mins. Finally plates were cleared but no Sweet Menu offered. We had eventually to ask for one. It was the same with drinks we had to request a second round of drinks, and when they were brought only half of the empty glasses were cleared the rest being left at the end of the table.It can be nice to sit and have a relaxed chatty meal, but when there are children in the party if the meal is dragged out too long they get bored and can disturb other diners.I had to request the bill twice before it eventually arrived.I did speak with a manager at the desk about the time our meal took?Come on. Bentley you good food deserves to be the talking point not the slow service.

Had a family meal here tonight and a huge waste of money! Could have eaten for half the price and had better (fresh) food at the local Wetherspoons. £20 a head for 2 courses and a drink each. A bit of frozen fish which had the texture of cardboard and a tiny portion of frozen chips.Service was slow. Visited as it had been a favourite restaurant of one of our party and ruined a birthday celebration.

Very pleasant surroundings in the conservatory restaurant. Onion bhaji and dip starter as good as any pukka Indian. Fish looked like one out of a frozen pack, but actually tasted very good. Good options available for vegetarians too. Menu perhaps a little limited and basic, but very well cooked. Under £10 for three courses on a Sunday is great value.

Regular Sunday diner since April 2014 after discovering they did Sunday lunches ánd been delighted with the food and prices excellent.

my family and i booked a private party here about 25 people private dining staff tried thier best very unprofessional lack of drink orders being taken very slow all night meal orders taken wrong repeated then still wrong strarters breaded goujons overcooked not enough steaks for main course fish and chips stinking with grease kids meals overcooked asked for kids ice cream with no whippy cream everyone came with whippy cream sweets came they forgot 9 chocholate cake had not a clue they had forgot them never complained but feel i now must warn people about how bad the whole night was and to top it all off 2 people have been unwell since the meal

Called here for lunch. Warmly received by the staff.Large menu . Small prices. Food quality and service both very good. Will return.

We celebrated my sister and brother in laws 25th wedding anniversary at the Bentley. The food was delicious; however the room was a bit cramped for 22 people. The staff were o.k. and the washrooms were cozy. All in all we had a good time!

Was at the Bentley Hotel for dinner on the 14th december its was a very good meal staff were very polite and couldnt be more helpfull will definitely be back thank you to all staff

We recently visited the Bentley Hotel and found it to be exceptional. We had a two-course meal which I had purchased on Groupon. I had soup and my friend had haggis pakora for starters and we both had steakpie for our main. Every mouthful was delicious. Presentation, service, decor, cleanliness and restaurant layout were all excellent. I shall definitely be returning and have no hesitation in wholeheartedly reccommending this place for a very good dining experience/night out.

Party of 21 adults, for an end of season meal, welcomed and promptly seated and given some time to make our choices.The courses came promptly and were piping hot. The staff were pleasant and very helpful as its not always easy to deal with large parties, especially when some tend to forget what they have ordered. A very enjoyable and relaxing meal in nice surrounding.

We booked a table here on Sunday and the hotel run 2 hour slots so its 1pm then 3pm etc and you have to vacate your 1pm table by 3pm. This seems ok, but the service was really slow at some points and contributed to us still hanging around at 3pm trying to sort the bill. They do a 3 course Sunday lunch for £9.95, which is excellent value in itself, but we had a voucher which made it even cheaper. Anyway to the food and for starter I had prawn cocktail, which was nice served with a slice of bread cut into triangles on top of a small salad with a wedge of lemon. Small, but nice starter portion. The soup was lovely and all starters seemed to go down well. For the main course I had the steak pie and this was a decent portion. My pastry was slightly well done, but apart from this it was served with fresh vegetables and both roast and boiled potatoes. Not sure if the roast potatoes were Auntie Bessie, but I did enjoy them. The chicken option is really chicken and gravy, but I was told it was very nice and all other mains went down well. The kids portions were decent and for £4.95 it does not look a lot, but they also get a sundae for that price, which was really nice. For desserts the options were chocolate fudge cake, caramel apple betty, cheesecake or cheese and biscuits. No one had the cheese and biscuits, but all the others were thoroughly enjoyed. Drinks were a bit slow and piece of advice, DO NOT DRINK THE DRAUGHT PEPSI! Its awful, get a can. We had ordered drinks throughout and service was really slow on occasions with a few of us believing the staff had simply forgot them. Our voucher included a drink each as well so I expected this to be sorted when we asked for the bill and us having to simply pay the kids and the extra drinks, but the bill was a bit of a shambles. First we were charged for 7 meals even though only 6 were ordered plus the bill was not itemised, but the sort you get in a small café simply written on a piece of paper. We told the boy that there was a voucher handed in and he said he would sort it. Again when he came back it was wrong as it had an extra soup on it. He simply scored this off, but I was wary that the drinks total had not changed all through this process despite the vouchers included a drink. We paid the difference and eventually left well after 3pm. Overall, I enjoyed the food and felt it was great value, but hopefully if I go back service is quicker as they did not seem to know what they were doing half the time.

I attended here on sunday with a voucher deal and I must admit I was really disappointed.The soup I had was luke warm, the breaded fish I had was one of the saddest, blandest and obvisouly frozen fish meals I have ever had, the cheesecake was ok but the service was also poor.I have always enjoyed the food here but this fell way way short of what I would expect.

I went for lunch last week at the Bentley Hotel as part of a KGB deal for a group of six. Kudos to the chef as the food was outstanding. I can't praise enough the quality of the three courses that we had. However, the same can't be said for the service which was extremely slow. When our starter was brought out my sister had to remind them to bring hers which hadn't been served yet between 5-10 minutes after ours. And it was a very long wait for our mains to be cleared before we got served our dessert. And again another long wait when we asked for the bill which never got delivered and we had to go to the bar to get. If it wasn't for the service I would have gave this a higher rating because the food was truly great.

always bring my grandparents here as the food is lovely and homemade the party nights we have had in here also were really good the food is amazing

My hubby and I were here this evening with two friends on a KGB deal which was for a three course meal including a drink. We were all very impressed with the choice and quality of the food. My friend and I had pakora to start. My hubby had pawns and our friend had homemade lentil soup. For the mains we had roast beef, chicken diane and steak pie. This was finished off with toffee cheesecake and hot chocolate fudge cake. Friendly staff made this a very pleasant evening. We would definitely return.

We had a wee Groupon voucher for a meal here (deal was starter, main and sides for two and a bottle of wine). We handed our voucher over and I was put off straight away by the waitress' blatant upselling as she asked us if we would like a drink. She disappeared for ages at a time. Eventually we had to ask for our bottle of wine by which time we were half way through our main course!! The food itself was pleasant, though not spectacular, and more than half the offerings on the menu (starters, mains and desserts) had supplement charges, so by the time we had finished our meal the hotel had got quite a bit more from us, so the "deal" ended up not being such great value at all. The hotel was clean but in dire need of a re vamp- it's somewhat stuck in the 80s. The staff seemed bored, and despite us attending on a quiet week night, our waitress was far from attentive. We gave up waiting on her and eventually had to ring the bell at reception to pay the bill. Not a great experience overall. Had the service been better and less obvious upselling been evident, we might have come back as regulars andas we live quite nearby, but I think we will leave it a while to see if it improves.

A meal out in my ex-Steel Town birthplace, for only the third time this century, to celebrate 10 years of being 'the Bus Driver'. The Bentley had a mixed reputation during my previous life in catering but everything was fine here. Friendly staff and a menu with something for everybody without being over-extensive, a mistake which some restaurants make. Plates were emptied, wine was quaffed, even the bus home was on time. A night of pleasant surprises all round.

I went here for dinner and also private functions and both experiences were lovely from the bar staff to the waitresses and the receptionist when you arrive. The food in the restraint was lovely and the food and the food at the private functions also was lovely so all round this hotel is lovely

We stayed one night in the Hotel and already reviewed a great breakfast. The menu displayed in the room folder was different from that offered at the table but it was so much better. A really super choice, something to suit everyone and good helpings, a wee bit slow on the service but worth the wait.we also had different desserts and all were yummy, well presented. good value