Based on 30 opinions finded in 1 websites
Opinions
Food never arrived!!!! Called to check on the status 1.5 hours after ordering and was told that it’s not even been cooked yet and I heard the chef yelling at the back, just return the money. This is highly unprofessional as I am now sitting here hungry, 1.5 hours after ordering food, really pathetic service by this restaurant. Just eat really need to pick up their game and vet restaurants properly before taking them on!
G M . 2023-08-22
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Food was really nice. We loved it and will order again from here. However I think the bouncer at the Elm tree pub wasn't too happy when we used their car park to pick up! (Oops-soory)
Julie . 2023-01-20
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There was an issue with delivery, my order was given to another customer in error. I was hangry and a bit cross with the team but despite this they re-did my food, added some extra for the inconvenience and it was all roasting hot and absolutely delicious. Thank you and sorry for being so grumpy.
Gemma K . 2023-01-03
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Absolute trash, I wouldn't suggest anyone orders from this place... Curry taste watery, nan bread barely cooked and rice's tastes weird.
DaGman TV . 2022-12-14
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Lamb tikka vindaloo was really tasty tonight. Food always hot, never had a bad meal.
Jason Shaw . 2022-10-08
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Excellent food love it, best nan.
Ken Hoad . 2022-10-03
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Pathetic food. Yukkkk taste. Would never order it again. Waste of money.
abhishek jadhav . 2022-08-21
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If you want a chicken korma, order lamb madras. They've got orders wrong before. We WILL BE USING A DIFFERENT TAKEAWAY.
Walter Dodd . 2022-07-22
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First time using Ranna Ghor. We had one issue - received chicken Tikka Masala instead of paneer. I called the restaurant and they were genuinely sorry and very apologetic and got us a replacement promptly. How they react to a problem is often how I judge a place and this was good customer service. As for the food... excellent all round and we will definitely use again. Impressed!
Peter V . 2022-05-10
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Absolutely delicious! This is a great take away. Very good value.
Harry Rogers . 2021-12-10
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Awful customer service 😢 ordered a delivery the man asked for account number and sort code ? Said its not correct ? Who ever asks for a sort code for delivery? Put phone down when I questioned this ? Was always our favourite take away but not now 🙅♀️ such a shame 8
Carly Tyler . 2021-10-11
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Poor cold and tasteless food avoid
aamiryou786 . 2021-10-02
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Have used this takeaway for a couple of years have always been excellent until last week (16th june2021) food was cold when delivered . Had a delivery today (21st june) they delivered wrong order after agreeing the correct order the driver was rude and said they wouldn't deliver to us again and also tried to charge extra this is unacceptable
Julie Burgess . 2021-06-21
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Just stopped off here as didnt have time to cook dinner, veru nice food, good customer service and quick service, highly reccomend, thanks👌🏽
Kay A . 2021-05-16
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Almost 2 hours to arrive. Hot but bland
A Dale . 2021-03-20
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Have been waiting for the food for nearly two hours. They take ages to arrive. Wouldn’t recommend if you want food any time soon.
James Stanbury . 2021-03-05
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This is an excellent takeaway and since it has opened we have been enjoying it. The food is quality and great portion sizes. Well done to the team and the chef
MC Ron . 2020-12-23
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Always order the same dishes and they are always very very tasty. Put an order in this evening and don't know if they change their chefs but there were so much chillies in the dishes that it spoiled the whole meal (we don't ever order super spicey dishes!) and the chicken were dry where it is always moist. It didn't even taste the same. Won't be ordering from them again :(
SC C . 2020-12-07
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Incredible food and quick delivery. My go to Indian order most weeks!
richard haines . 2020-11-20
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Have used this as a takeaway for a long time. Tonight was exceptional! Tasty and good value.
carolyn rogers . 2020-05-01
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We had a lovely meal delivered for my daughters birthday,delivery on time and a great banquet for 10 of us.Always great food from here.
Maria Spears . 2020-02-09
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Ordered through deliveroo and nothing showed up. Spoke with the restaurant and they couldn't care less. Said rider never showed up so they threw the food away. No effort to contact me and make something happen. Absolutely disgusted. Will never even think about this restaurant again. Hope you're proud of yourselves guys.
Jeff Spaniels . 2019-07-26
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We ordered just recently through just eat ...I will say hands up to the delivary time.....we both had a mild chicken dish.....1 with butter sauce 1 with peanut butter sauce ....chicken on its own was cooked beautifully. The sauces went in the bin, they were flavourless more like from a jar mixed with water. Pilau rice also lacked flavour.
Alannah Worboys . 2019-07-20
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One of the best Indian takeaway
Robinson Mathew . 2019-03-22
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Fantastic very tasty food. Friendly people and you can watch them cook. Very Good
John Burr . 2018-08-10
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best Indian/Bangladeshi takeaway i ever had. Delicious! Go for it!
Steve Carter . 2018-04-07
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Second time ordering food tasty and hot when delivered will use again
david tomkinson . 2018-02-08
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Third time we have eaten here since it opened and consistently good. Cooked fresh in front of you or nip over to The Elm next door for a beer while you wait, it’s just so great to have a curry house next to the pub again and especially one that’s so tasty
Lisa Overton . 2018-02-06
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Been twice now. Good both times. Great food, good service. Will be going back again.
Lee Midwinter . 2018-02-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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511 Opinions
Worst food and service experience I've had in a restaurant. After sitting at the our table and trying to get a waitresses attention to order they finally approached us after 54 mins to take our drink orders. Then it took another 40 mins to get drinks to us. When we wanted another round of drinks the waitress then told us there to busy to make cocktails so we could only order standard drinks
572 Opinions
Was a great pub to go Fridays , many of us went every Friday for many years - now however it’s just a children’s playground - it’s awful. Nothing worse than screaming kids running unsupervised all night long - I wonder if the landlord noticed his regulars are leaving
47 Opinions
Hi my name is Linda Cela am costumer for a nearly 10 years now am just sitting in costa elmers Beckenham inside tesco and I bought one large costa late and I asked a lady with glasses for a small cup to drink a water she didn’t give to me ? Very disappointing for the staff not only today every time with same girl thanks if you replaying to me much appreciated
1078 Opinions
It was very good. The service was excellent and so was the food. Me and my family enjoyed it so much.