Based on 369 opinions finded in 1 websites
Based on 369 opinions finded in 1 websites
Opinions
Have written a review before but didn’t get feedback despite being served fish which was clearly gone off. Very cheap frozen fish . First piece given was mostly batter with very small grey compounded piece of fish with very strong smell . New piece given but no apology
Yelloroses . 2024-02-05
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Went here for lunch before going to icc. Chose fish chips , unfortunately my friends fish was like rubber , when opening up the batter only tiny amount of fish , it looked and smelt gone off. They did take it away and cooked another but we had no real apology and no money off, the fish is definitely frozen no taste , also very small amount of peas
Yelloroses . 2023-12-29
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We booked for Sunday Lunch on Christmas Eve and had the best time. Lovely atmosphere, fabulous staff and great food. Portions were generous and we really enjoyed our meals. Will be booking again for 2024!!
Rachel R . 2023-12-25
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We'd booked a night away for our anniversary, and didn't have the option of our first restaurant choice for dinner. I'm glad we didn't. The meal at Rafters was delicious. I had a butternut squash carpaccio starter, with quince puree, pickled mustard seeds, apple salad with candied walnut, and the flavours and textures were exceptional. My husband had game terrine (he was very impressed with the mushroom and black garlic), followed by chicken Wellington, and I had a duet of lamb (a tiny lamb pie and lamb rump) with beetroot and carrot. And then, because I wanted to try the mulled wine trifle but also wanted the Perl Las on the cheeseboard (and the apple and mead chutney) because Perl Las is my favourite and it would be rude not to, we shared both, and they did not disappoint. (The trifle was deconstructed and was also very, very good the flavours were beautiful, intense and worked perfectly together!) We split a bottle of Shiraz between us, which was an excellent quality, but didn't break the bank. The setting was beautiful, the service was delightful, friendly, attentive but also not intrusive, and we had a lovely conversation with one of our two waiters about the new menu afterwards. The menu is short, but excellent, and caters for vegetarian and vegan, with gluten free options available too.
Elise D . 2023-12-04
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Went here with my wife for Sunday lunch . I live locally but I have travelled and I have always found the Celtic Manor a little over hyped and over priced , the Olive Tree a classic example . Rafters was a lovely surprise , food was beautiful !! Fine dining taste with Harvester portion sizes . Really , really good . Price reasonable and the service is the best I’ve seen in the Celtic . The only reason I didn’t give five stars was it was a little cold ( think the door downstairs was open a lot ) and I love roast potatoes and two were nice but not enough for me . Other than that , lovely . Thank you , we will be back .
Undyobserver . 2023-11-12
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Brilliant food, we all throughly enjoyed it. We would definitely recommend it. It was better than expected.
Tringle111 . 2023-11-04
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Rafters is a welsh based restaurant/menu. It is in the 2010 clubhouse, nice looking restaurant, menu is limited in the number of dishes, but the quality of food is very high and excellent presentation.
Chander K . 2023-09-18
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Where do I begin....? From the relaxing transfer from hotel to restaurant, to the beautiful setting and wonderful food. The quality of the hospitality and welcome in Rafters from all the staff was outstanding. The menu provided a great selection of Welsh flavours and the food presented matched the expectations conjured by the menu. I could not find anything to fault in the restaurant and am looking forward to visiting again!
Gordon C . 2023-09-12
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Lovely food with a local twist. Interesting dishes, and easily managed to cater for a gluten free diet.
jimtighe . 2023-08-22
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Thoroughly enjoyed our meal at Rafters. My Boyfriend had the chicken and I had the Stonebass Risotto both were delicious. Wine was very nice and desserts were very good! Lovely waitress who was very attentive and whom we had a lovely chat with- she was off to University but was heading back home to Slovakia first to see her family. Thank you for your great service, we hope you have a wonderful Summer before University! We would recommend Rafters!
demir423 . 2023-08-17
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Beautiful building and fabulous views. Really good, friendly service and delicious wine. But the food was dreadful, barely edible. Smallish menu but nothing tasted particularly fresh or well cooked, for example the risotto was like cheesy over cooked rice pudding. We had a nice time but not because of the food.
ljkabergavenny . 2023-08-04
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Booked to have Sunday dinner thinking it would be nice for special occasion, but a huge disappointment, my daughter and I had the Beef roast dinner after waiting for 45 min it arrived luke warm and parts of the meat were raw, with atery vein sticking out tried to chew it but gave up after 3 pieces, vegetables were ok but Yorkshire was burnt! Only four tables had people eating there so assuming its not popular or gone downhill, even thought maybe we were unlucky but when leaving saw another couple saying how burnt Yorkshire was (it was black!) i would advise people to avoid definitely cant recommend massive fail.
Sam Y . 2023-07-16
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Food was painfully slow and restaurant wasn't overly busy. Drinks were even slower if possible. Staff look miserable and gave the overall impression that if you asked to see the dessert menu or for additional drinks they would sigh. We left after confirming the meal was to be added to the room as we were staying hotel guests and whilst on the shuttle the waitress flagged us down saying we'd not paid the bill. Mortified- we explained that we were guests and had asked for it on the room but maybe if they'd not been stood around looking miserable they might have taken more notice. Shuttle of guests all complained food was slow and generally below par.
bry0nyjayned . 2023-07-16
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Sadly we waited over 2 hours for mains, sat waiting endlessly for drinks. When we complained we were given the "hard since covid" excuse. Restaurants shouldn't pack in covers if they don't have the staff or experience to do it. Front of house was poorly run, despite the best efforts of the waitress, the management was shambolic. I think the resort in general is struggling. Overpriced and lacking quality, wont be back.
liam w . 2023-07-03
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I had dinner with my son and daughter in law and we really enjoyed the quality of the food, which was creative and tasty. Service was a bit clumsy, red wine was not at the good temperature, and the young lady that was servicing our...
fernandocP8107TV . 2023-05-31
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Overcooked food. Starter of Belly of Pork was cremated. Lamb loins tough Cod on lentils - overcooked Mega disappointed and the service by the maitre d' was so gushing it was embarassing Overpriced too for what we had. Would never go back
Marion E . 2023-05-24
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Shuttle service from and to the main hotel very efficient and prompt. The first thing to say is that the restaurant itself is a very attractive venue and the views over the countryside are first class. Our criticism is levelled at the service and some...
mark666 . 2023-05-14
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I booked a table for 10 of us and all agreed, the food and the staff were excellent, would have no problem recommending rafters, 5star service.
TerryLovell . 2023-04-24
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The most beautiful Sunday lunch. Excellent service and the food was mouthwatering. Cannot wait to return.
sararJ1543SH . 2023-04-09
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We visited for Sunday lunch today for the first time. The service we had was fabulous and deserves 5*. The lunch however was pretty average,although great portion sizes. I was disappointed. 3 of our Roast beef meals....one was so over cooked I could barely cut...
Carly A . 2023-03-26
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We visited Rafters for the first time this week, a great location with good food. The staff were very attentive with Katerina our server going the extra mile. She know the menu and wine choices extremely well and have excellent recommendations. She checked in at...
simonlL4584CL . 2023-02-22
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Lovely restaurant friendly staff varied menu food was very good would highly recommend and the hotel was minutes away via mini bus which is fabulous when staying at the Celtic Manor
Lasvegas2610 . 2022-12-03
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Great food! We were very impressed with the quality of the produce, the presentation and the taste! The only reason why the full 5 marks are not given is due to the service. We were gifted the meal as a wedding present. It came with...
sorinas425 . 2022-11-18
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We had 3 courses, wine and recommended cocktails here on Monday and it was delicious, the staff were amazing and couldn't do enough for you, I was recommended the 'cwtch' cocktail and they weren't wrong, yum yum! Fabulous food, no rushing and perfect times in...
G7255ZIjoannew . 2022-10-26
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How had anyone given this more than a three star review. High end price for low end food quality . Sent ours back …inedible and not as menu describes . Went home and ordered deliveroo . Zero atmosphere. Just awful
N5439YUsarahw . 2022-10-24
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Had an anniversary dinner here whilst staying in the Celtic Manor. The service was great, we were served straight away. Unfortunately, I asked for steak medium rare but it was well done. However, our waitress Holly couldn’t have been more helpful. She made sure that...
MollyWillis99 . 2022-10-21
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Booked a Sunday lunch and was not disappointed - lovely tender meat great roast potato’s and all the trimmings pipping hot - really enjoyed it. I had to fetch my own horseradish as was not offered and if I was really picky would have liked...
melanien965 . 2022-10-02
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Visited for lunch on a Monday. Arrived at one o'clock and seated at far end of restaurant with a lovely view over the golf course and the surrounding Countryside. Greeting and service were excellent, attentive and friendly staff. We chose two courses from the fixed...
pater41 . 2022-09-15
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I’ll start by saying all staff we lovely girls. Sunday lunch food wise was good value for money. When we asked about certain things on menu no service staff had a clue,didn’t even offer to find out. Weren’t asked if we wanted other drinks had...
N4616RSjoanneb . 2022-07-25
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I wanted to take my dad somewhere special and where we'd never been before for Father's Day Di decided on Rafters at the Celtic Manor. We both had pressed ham hock with pineapple and a little crunchy potato ball, my dad had sole with veg...
zoel401 . 2022-06-19
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We were a party of 10 friends out to celebrate a birthday. We visited in midweek and there were only very few other diners. We were extremely lucky to have Diana as a waitress and she looked after us all day. She was extremely attentive,...
Steve D . 2022-06-17
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Honestly the best restaurant we’ve been to, food was excellent and service was excellent! 10/10 would recommend.
joshwatson123 . 2022-06-03
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Rafters is absolutely stunning its set in a lovely location over-looking the golf course. The service was exceptional (staff were very attentive). Food was excellent especially the dessert which was delicious.
Julie D . 2022-05-01
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A very disappointing lunch to say the least. My husband and I came here after using the spa as a mid week treat. The entire restaurant was empty bar one table on arrival which was surprising even though it was a week day. We ordered...
Sjabena . 2022-04-13
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Food was okay; however, we had a fixed menu. The last course was coffee and four petites; it was mothers Day fixed menu; this was left out by the staff. They were trying to rush us out of the restaurant. Each course was a long...
Channingssss . 2022-03-28
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We booked early because of our young children and the restaurant was pretty quiet. This meant we had excellent, attentive service. We all enjoyed our food, I especially loved the lamb rump - cooked to perfection. If we ever stay at CM again, we'll certainly...
PaulD110 . 2022-01-24
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Nothing special or good about our food. Even with a limited selection you would think the food would be nice but far from it. Shame as we were really looking forward to our meal.
Bob43210 . 2021-10-24
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We had a stunning meal here last week, I ordered the Hake and my husband had Belly Pork. Excellent service ...5 stars 🌟 Very friendly staff
Hclarkey21 . 2021-09-09
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I looked it up when I got home thick slices of bread grilled, rubbed with garlic, drizzled with olive oil, often topped with tomatoes and herbs, and usually served as an appetizer. It does not seem to include crisp bread as the base The pie...
William R . 2021-09-06
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Amazing food, everything was well presented, tasty, and lots of flavour. Service was good by the staff who where polite. We really enjoyed our meal.
eejwxo . 2021-07-17
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We stayed at the Celtic Manor resort for 2 nights while playing 2 rounds of golf. Ate in The Grill on the first night which was great however for the 2nd night we booked Rafters and I have to say left feeling very disappointed. The...
wolsty07 . 2021-06-19
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We have dined at the Rafters quite a few times pre Covid. So we decided to go again after end of May bank holiday weekend for Tuesday lunch, me and 3 of my lady friends. First of all, I was bewildered to find the 2...
emanmahmoud1 . 2021-06-01
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We decided to have a family meal out to celebrate being in for so long so decided to try Rafters. We opted for the dinner menu. Rafters is at the 2010 Club house. I am sorry to state it was very over priced. The value...
AndB . 2021-05-27
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We were given a gift voucher for Christmas 2019, but due to COVID issues, were unable to use until recently .....pleased that Celtic Manor extended expiry date several times !! We chose Rafters as the menu looked very good and as it is located in...
Discover39361636072 . 2021-05-20
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Me and my boyfriend visited on Sunday evening. Cannot fault the evening. Especially recommend if you are gluten free/ coeliac like myself. Lots of options on the GF menu. Service was very quick and our waiter was very lovely. Food was reasonably priced for a...
s0phiep0p . 2020-09-15
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We dined at rafters on a Wednesday evening, the restaurant wasn’t especially busy . The food was very nice , we had salmon and horseradish mousse to start , my husband had belly pork and I had Gnocchi ,all very nice . My hubby had...
Ginawelshy . 2020-09-10
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Lovely restaurant with a calm atmosphere in a picturesque setting. Had a disappointing starter - a sweetcorn and coriander risotto that wasn’t risotto, it didn’t have any creaminess and was literally a pile of rice without any flavour. However the next 2 courses really made...
BecciGlos . 2020-09-06
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Visited in the week for lunch. the menu of 3 courses for £20 was a bit limited but very good value for money. We both enjoyed the food. COVID precautions were good and the Waitress that served us was very good. Selection of drinks was...
Steve D . 2020-09-06
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A limited menu I believe is a good sign that the food is cooked well, and this was very true here. 6 of us dined, and all meals were lovely. (There are about 5 starters, 5 or 6 mains, and 3 desserts). 2 courses £17,...
Foster44 . 2020-09-02
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So disappointing. First meal out after lockdown and with the TV publicity of the cleanliness and measures to protect the public at the Celtic Manor we thought we would be well catered for.. Firstly, they have closed all entrances apart from the main entrance but...
Jo W . 2020-07-28
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Visited with friends for a birthday meal on Saturday for lunch. From booking to dining and everything in between it was great. I booked online, received confirmation within minutes. When we arrived we were greeted warmly and shown to our seats. We were seated by...
michelleg181 . 2020-02-02
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We were staying at the Celtic Manor resort for the evening and decided to try the rafters restaurant at the 2010 Clubhouse. The restaurant itself was spectacular, wonderful views overlooking the 2010 course and the interior decor and design was simply stunning. The free transportation...
bradleyd908 . 2020-01-24
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We were staying on the resort for four nights, so chose four different restaurants. This was our first. Six of us were dropped by the minibus service, which is great. The building is used for weddings, which I imagine works well, but as a restaurant...
Heavenly_321 . 2019-12-31
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The food was incredibly disappointing, don't be fooled with the way it is presented, the vegetarian lunch (and others) was clearly pre-prepared and not freshly made (in fact a lady on the reservations team phone alluded to this when I mentioned a truffle intolerance of...
LOs1990 . 2019-12-29
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Came here for the Festive Christmas Sunday Lunch. The location is beautiful and the restaurant attractive but it was less than a quarter full so lacked any kind of atmosphere. The set 3 course lunch was £36 plus 10% service charge. At first the service...
JoJo040 . 2019-12-23
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A lovely lunch - the service was excellent, the food was beautifully presented and tasted equally as good. The restaurant was very quiet when we visited and lacked a bit of atmosphere however that would not put me off from making another visit as the...
Umbrella1 . 2019-12-21
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A special 80th birthday meal turned into something that was very mediocre and not what we were expecting from a 5* resort. Visited as a family of 10, we should have known really from the lack of customer service when we initially booked. We were told as we were a large group we’d have to pre order and would receive an email confirming booking in the next few days and to reply to that with our choices. No such email was received and we had to contact Rafters to check that our booking was confirmed. Once again we were told about pre ordering and the email was on its way. Yet again, no email.We arrived after spending a few hours at the much better main hotel. Firstly, whilst ordering drinks, no drinks menu was available on tables and so we had to ask for this. Very strange. 3 meals over the course of our 3 course meal were brought out incorrect resulting in one member of the family waiting an extra 5-10 minutes for their starter by which time the rest of us had finished. Mains were served and were luke warm. When we asked where our sides were the server had no idea and had to then go and check with the kitchen so this took even more time. Steaks were undercooked and had to be sent back resulting in even more waiting. We were told that the meal that was sent back would be “on the house” though on checking the bill on the way out, this was not the case. The only course that went relatively without a hitch was dessert. Service was shocking and I wouldn’t recommend this restaurant for its service whatsoever. Very slow and not attentive to your needs. Not once were we asked if we would like more drinks even when glasses on the table were empty. Plates left a while before being cleaned away. Servers seeming to have no idea when we told them that something was missing or someone had the wrong meal.I wouldn’t recommend Rafters at all. £500 later and we wish we’d have gone to Miller and Carter or the equivalent. Not the silver service and excellent quality food that you would expect from a 5* resort. We won’t be returning. Hugely disappointing.
Vicki L . 2019-10-12
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Food was good, but really slow service and we were the only ones in there. Took an hour for 2 burgers to come and it took so long that we missed our spa treatments. Amazing place but too slow for us
BeccaB992 . 2019-09-24
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Very impressed. Superb value for money for the Sunday lunch menu - great portion sizes but well cooked and tasty too. Will be back.
TashandPaul . 2019-09-08
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Had a few cocktails here and was very impressed. Not the biggest menu in the world but perfectly formed. Great staff too.
Podmax . 2019-09-04
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We took advantage of the three course lunch voucher promotion, for £39, through the Celtic Manor website. Lovely meal, supported by excellent service and wonderful views. Great value for money and well worth a visit. First class.
keitharmstrong . 2019-08-19
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My wife and I had a voucher for lunch at Rafters and went today (weds 14th August). The food was excellent from the lunch menu. Staff were very helpful and friendly. Fabulous view of the golf course. Top marks all round.
Stephen A . 2019-08-14
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I must admit I was a little worried about our dinner reservation at Rafters tonight having read some of the not great recent reviews!
368katej . 2019-08-10
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Service - Served by young waitress who failed to give us the correct menus 3 times but everyone was friendly and happy to help.
T555NA_TA . 2019-08-04
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For the price paid, we were disappointed with the meal this weekend.
Tom M . 2019-07-22
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Spent an overnight stay at the hotel at Golf on 2010 ryder cup Course which was fantastic however, Rafters is a deffinate NO-NO. Booked a table with girlfriend and another couple for 7:30pm on a Sunday, The restaurant was not full however they stuck us in the corner next to an open door where people were smoking outside - very unhygenic especially as we are all non-smokers.
Foodcritic1981 . 2019-07-12
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Like the hotel, Rafters builds itself up to be something that it most definitely is not and therefore the disappointment is all the more. I have had better service in chain steak bars such as Beefeater and Toby.
yhi904 . 2019-06-28
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After previously eating in Steak on Six, The Grill and The Olive Tree we were very disappointed with our meal here and would definately not return. The restaurant was only half full however our drinks took about 15 minutes to arrive and this was the only drink we had all meal despite being finished by the time we had our starters. The starters were good however the mains... £35 for steak diane at your table however this was cooked by the waiter not a chef. Although the steak was good the broccoli and potato accompaniment was almost raw, the ribeye was aneamic and poor quality and the 4th meal didn't turn up until 5 minutes after the rest! During this time the table next to us were served their food instead. It was difficult to get any service let alone more drinks and then we also had issues with the bill at the end of the meal. For a 5* hotel this restaurant really lets the side down and is very overpriced
becky_ep19 . 2019-06-26
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We visited here for a birthday treat. Not our usual dining style but we were made to feel very welcome and needn't have worried about being uncomfortable. The food was lovely and views amazing. We ate from the mid week menu so the value was good too. Wouldn't hesitate to go back
Catrin90 . 2019-06-11
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As one of a party of four I was looking forward to the Sunday Lunch overlooking beautiful scenery but things didn't bode well when a lemonade and a lager shandy was ordered. When the drinks arrived both tasted unusual and it transpired it was not lemonade but soda water. The waitress quickly apologised and changed the drinks. Things deteriorated after that. The mushroom arancini starters arrived and I did not see or taste a mushroom in them. The main course of Topside beef arrived and consisted of a very rare, very fatty lump of beef perched on a minimal bed of vegetables. Despite the 'look' of the food I attempted to eat it but found the beef very difficult to cut and digest. I was quite jealous when I saw my sister find a carrot on her plate because my lunch did not contain one, only a teaspoon of red cabbage(which was nice) Regrettably at this point I should have voiced my dissatisfaction but unaccustomed to complaining and not wishing to spoil a special occasion , I kept quiet. The waitress came to collect our plates and asked if everything was alright with the meal. I said the beef was too rare and she replied that we could have requested it well done, this was not an option we were given. In my haste to leave I paid the bill promptly but only realised later that a service charge had been added. I have learnt my lesson and ...will complain in the future especially when you are paying £25 a head for Sunday lunch and I will never eat there again!
ADT134 . 2019-06-09
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We visited for lunch with my sister & her husband. It was a first visit for them & they were very impressed. We all chose something off the 3 course lunch menu & everything was delicious. The staff were friendly & attentive & service was good. The atmosphere was relaxed with low music playing. We thoroughly enjoyed & will definitely come again & recommend to others. Thank you
juliegy05 . 2019-06-07
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6 of us went for family dinner . We called them in advance to let them know one of the guests needed gluten free food and they told us we should tell them when we there and they will sort it .
999mahay . 2019-05-27
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Excellent service , gorgeous views , food could not be faulted , steak diane cooked at your table was to die for.
icequeen241 . 2019-05-08
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Booked dinner here as part of an overnight stay at the Resort Hotel. Restaurant has quite a cosy feel despite being a large space. All the staff were friendly and attentive. Food was excellent.
jameso557 . 2019-05-03
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Beautiful restaurant, pleasant, obliging staff so what could go wrong? A family get-together to celebrate a special birthday was spoilt by the mediocre food served. We chose from the Sunday lunch menu. Starters were ok although the duck terrine looked unappetising and tasteless. Most of the guests chose the roast beef. The beef was on the medium/rare side but was tough.. We waited for extra vegetables to arrive but were told that the veg was already on our plates. When we looked we found one carrot and one parsnip so we ordered more veg. The Yorkshire pudding was overdone and tasteless. One guest was brought the wrong order and had to wait half an hour for his meal to arrive by which time everyone else had finished. He was the only satisfied guest there and we all wished that we had chosen the fish as well. Meanwhile, one other guest had ordered the one vegetarian option on the menu, a mushroom risotto with cheese and poached egg. A rather grey looking dish arrived without the expected poached egg. When the waiter was asked where the egg was, he replied that it could take another form than was expected! In an effort to improve the situation, two glasses were brought for the two very dissatisfied guests. Unfortunately, one guest was driving and could not accept and was offered a non-alcoholic drink. By way of compensation, the cost of the vegetarian meal was deducted and 30% taken off the whole bill. Unfortunately 30% was then added on for the service charge!
PatriceCardiff . 2019-04-29
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We chose this venue because of location and special occasion. What a let down!! I ordered mushroom starter which was mainly egg and the roast beef dinner. I’ve never been for a Sunday roast where the veg consisted of one carrot!!! One carrot ?!? Awful. A very disappointing £30 wasted
frankiejo . 2019-04-28
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Having eaten here previously I vowed to never go back as I nearly choked on a piece of cling film found in my food however a friend of mine wanted to go for a birthday meal here so it was not my decision on where we were eating. I had the curried haddock scotch egg to start. No curry flavour could be tasted and the mussels stated as an accompaniment on the menu didn’t exist. Salmon fillet for main that was over cooked, chips were nice and chunky. Menu was limited and friends ended up ordering the halloumi starter to have as a main with a side of chips. Blatantly explained to the waitress upon ordering they wanted the starter to come as it would but with the mains. Now either she misunderstood and wrote the order down wrong or the kitchen made the mistake but when their food came all they had on their plate was chips and 2 pieces of battered halloumi. All of the extras that were part of the starter were no where to be seen and it took numerous attempts to even received the peas from the waiter that dealt with the complaint. They were still charged for a starter and a side even though most of the starter was missing. Drinks were brought in a timely manner and water was topped up as needed.
fn14 . 2019-04-23
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We arrived at Celtic Manor today and ate dinner this evening at Rafters in the 2010 clubhouse
Gscholland . 2019-04-23
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Slightly average experience to be honest
. 2019-04-18
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Having previously been to this restaurant due to the good food & service, this time it was a disappointment. The service was very poor & the restaurant was not busy. Plates were not removed from the table to allow our main courses to be presented. Portions were on the smaller side to that of previous but the food was good. Desserts were slow to arrive with the coffees arriving before them and then we had to wait for the cream/milk to arrive. All in all a disappointing lunch
. 2019-04-11
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I attended mid week on two occasions. On both occasions the food was very well presented and delicious but my goodness, the service was slow. All in all, the 3 course lunch experience took 3 hours.
. 2019-03-21
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Nice set 2/3 course lunch menu which was great quality food in a lovely setting with nice views over the golf course. Service was friendly - although food was very slow to come out. Having dined in all the Celtic Manor restaurants I felt this was the highest quality.
. 2019-03-13
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Visited last night, after negotiating a long drive through the golf course we finally found the place. Signs not illuminated at night. There were 11 in our party so we had a drink before waiting to be seated. Due to the number in our group all food was pre-ordered three days prior to our arrival. The meal was booked for 7.45pm, at 8pm after enquiring if we could be seated we were told to wait. At 805pm we were finally seated. No explanation as to why there was a delay. At 830pm I asked a waiter what was the delay in serving our starters. A young lad ran towards the kitchen then ran back but didn’t update us. Another waiter came over a few minutes later to say they’d be a couple of minutes. At 840pm our starters arrived, well minus mine, and another of our party, the birthday girl was served cold cauliflower soup. She was told the soup would take 5 minutes to be heated up. My curried haddock scotch egg arrived too. Why serve cold soup and why the delay in mine especially as we had preordered. When the soup came back to the table it was too hot to eat! Talk about from one extreme to the other!
. 2019-01-05
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This is a beautiful restaurant with stunning views of the golf course and over countryside. But make sure you leave plenty of time to get there once you’re inside Celtic Manor Resort!! It took 10 minutes (& an unexpected visit to the 10th tee) to find the TwentyTen Clubhouse.
dante35 . 2018-11-28
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A group of us were on a golfing weekend and opted for this restaurant at Celtic Manor. The service was very good and the food was near excellent. I went with their signature dish which was a Steak Diane fillet flambe cooked at the table. The quality of the meat was excellent though the portion was a bit small for such a high price. Moreover, they didn't time the flambe well with the other dishes from the table so it simmered in the pan for too long. It was quite far from the rare steak that I ordered and more like medium well. That said, the rest of our party thought their meals were outstanding.
JC0453 . 2018-11-12
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Ate here with a largish group (15..ish) so all had ordered food choices beforehand. On the day the service was excellent with each course arriving at the same time for everybody, and the food was really good. The beef brisket was very tender and the goats cheese bruschetta was a good size and tasty.
Rappeneau12 . 2018-11-04
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Our visit to play the Twenty Ten course as a treat for my sons 18th birthday was everything we all expected from the golf staff to the condition of the course.
goldenboycardiff . 2018-10-30
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4 of us came here for a Golf & Spa treat for the weekend, the Golf was amazing, the girl's loved the Spa treatments but sadly the food & whole experience at Rafters was truly awful.
cattery1000 . 2018-10-28
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Ate here twice during a recent anniversary weekend, coupled with a golf competition. Both meals were lovely and the staff were delightfully attentive. One criticism, which didn't detract from the quality of the food, would be that there is insufficient knowledge of the menu amongst the wait staff, particularly where the dish name has a Welsh element. When I asked what the term Welsh rarebit 'pwll mawr' meant, not one member of staff could tell me. Why have it on there if nobody knows what it means? Fortunately, I already knew, but the lack of any understanding of Welsh was very saddening in a resort that puts itself out there as a Welsh flagship resort. Other than that, the place was excellent and the menu was imaginative. :-)
TOM-C--LIVERPOOL . 2018-10-27
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As a family of four (who were staying at the resort hotel) we ate here one night. Service and food were excellent especially the Steak Dianes cooked at the table! Only downside (and not the restaurants fault) was the extended wait for a minibus to return to the main hotel.
Simon H . 2018-09-15
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This is quite a gloomy restaurant, so much so that, in the evening, if you are not near a window you can barely read the menu. Don't be put off by this, though, as the food and the service are excellent. Jemima, our server, cooked a wonderful steak diane at our table. My starter of parmesan mussels with pickled cockles was a delight. Everything we tried was delicious. Definitely worth a visit.
TheSkiver . 2018-09-03
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I was able to first experience the wonder of The Rafters restaurant with work, and have since returned many times. The food quality and selection is great and there is plenty for vegetarians, which is something I can often struggle with at restaurants.
Missylawrence . 2018-08-16
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We were two couples that had played the 2010 course during the day and were staying overnight At Celtic Manor. A frequent shuttle transferred us from the main hotel to Rafters Restaurant. I has salmon to start and then chicken which was presented nicely and very tasty. My husband had mussels and penclawdd cockles to start and steak for main which was also delicious. The waiters were engaging and pleasant and the atmosphere relaxed. A point I would like to make is that the moderately priced white wine that we ordered in the club house was ok but could have been of a better standard ( including the spike bar, which we returned). We all had a lovely evening, thank you.
Pam T . 2018-08-07
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Visited here as a birthday treat and I have to say it was a great experience. We were driven down to Rafters from the Club house through the beautiful grounds to our chosen venue, which in itself was stunning. Lots of glass and a high roof allowed the huge, 270° views to shine. Service was efficient and courteous, our food was excellent throughout and we will certainly look forward to dining here again before too long.
Janet R . 2018-08-05
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If you haven't tried Rafters Retaurant during your stay at the Celtic Manor you haven't lived
411Tim . 2018-07-10
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We were delayed by traffic for our reservation by 30 minutes and the group was ignored by staff for 45 minutes after sitting for dinner. It was like being in the penalty box!. Food was average and service extremely slow
kevinmH5568AH . 2018-07-09
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Arrived at 6.15 pm dinner was booked for 7.15 pm Sat on balcony for pre-dinner drinks view was stunning. Staff were very attentive service was good. Plenty of choice for meal we had 3 courses and each one was excellent we the ended our evening on the balcony which was perfect. Only one issue air conditioning needed in the restaurant as sun shining on glass made it very warm although doors were open but apart from that almost perfect. It is expensive but worth it.
roses . 2018-07-07
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Beautiful view of the golf course..Sunday Lunch was OK..Small portions..requested an additional bread roll with the starter which never came..waited over 25 minutes before the main course came and similarly 20 minutes for the dessert after finishing the main course, which was a bit too much of a wait really...A little overpriced as well I felt.
nagman . 2018-07-01
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Visited this restaurant a couple of times during different stays and the food is consistently good and the atmosphere a little more restful that the Grill at the other clubhouse on the property. Staff attentive and helpful and transfer from the hotel very frequent and quickly arranged by the concierge. Selection of food and drink good so that a good evening is more or less guaranteed
Owly50 . 2018-06-28
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Went with friends as we had eaten in every other Celtic Manor eatery, lovely meal in a beautiful setting. The service was excellent too. The steak on six is still my favourite but this comes a close second.
Trainersus . 2018-06-18
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197 Opinions
My daughters 31st Birthday meal with family. Fantastic food and outstanding welcoming service. Serving staff couldn’t do enough for us. Food was absolutely amazing. Pork belly, curry, lamb all superb.
eggsteakcookedbeautifulfishfilletsoupcoffeeroastpuddingsalmon931 Opinions
You want a breakfast that's cooked too perfection too start your day, then this is the place... Ricky the head chef certainly knows how too cook a brekkie. And his 2 lovely hostesses..... Lauressa and
eggsteakcookedbeautifulfishfilletsoupcoffeeroastpuddingsalmon