Queens Head in Tewkesbury

If you’re looking for a Sunday roast that will make you reconsider ever eating one again, The Queen’s Head is the place to be. What should have been a comforting meal turned into an exercise in endurance—of patience, poor service, and culinary mediocrity. Service: The owner, who carried herself with the frazzled intensity of someone managing a particularly unruly flock of angry birds, seemed determined to ensure no one, including her staff, had a pleasant time. We were reminded no fewer than eight times how much time we had left at our table—never mind the 45-minute wait for our food. Her grip on control extended beyond just rushing customers; she hovered over the card reader like it contained state secrets, seemingly unable to trust her teenage staff with something as complex as processing a bill. The whole place had the air of a business that cycles through undertrained young employees rather than investing in a competent team—not that I blame anyone for leaving. Food: The roast potatoes were so rock-hard they could have been repurposed for medieval warfare. Cutting into them was not so much an act of dining as it was a battle of wills. The meat, meanwhile, was a monument to dryness, so overcooked that I suspect even a pint of gravy wouldn’t have saved it. Not that I’d know—I ordered mine without gravy, and after sending it back when it came out with, they took it away, clearly scraped it off and re-plated it…as if I wouldn’t notice the streaks of congealed deception left behind. As for seasoning, I can only assume the kitchen is operating under strict rationing orders because salt and flavor were nowhere to be found. Atmosphere: Between the rushed service, lack of warmth, and the overwhelming sense that no one—staff or customer—wanted to be there, the ambiance was about as inviting as the food. A Sunday roast should feel indulgent and comforting. Here, it felt like a begrudging obligation. Would I return? Only if I had a personal vendetta against my own taste buds. Otherwise, I’d sooner eat a frozen meal at home—at least that would come with a guarantee of salt.

Lovely dinner after finishing work at Cheltenham Festival. Great portion size, and tasty food! Had to roll back to the hotel!

I took some friends on Saturday evening and we all had a fantastic home cooked meal. As expected, we had to wait for a freshly cooked meal to be cooked- no microwave food here. The selection choice on the menu was just perfect-instead of list after list of foods, it was a good selection of carefully chosen dishes for each course. We were all very pleased with our choices and the food was excellently cooked, presented and tasted fantastic. Very generous portions indeed for a very fair price. The staff were very attentive without fussing over us all night. The owner who also served us and chatted to us on our exit was very friendly and warming throughout the evening. We will most definitely be back. Thank you for a wonderful evening.

Lovely pub in the centre of Longford. The atmosphere is great, especially inside. There are easy transportation links, and a car park next to it. The food was very good, I would definitely recommend.

Lovely food, very welcoming. We were a party of 9, everyone's food was excellent. Great service, good price. This is my 2nd visit, need to book in advance. G F option's

Best English food in Gloucester. And not expensive.

Very good food quiet relax atmosphere very nice stuff

Had a good Sunday lunch with family

Very strange visit to the Queen’s Head! Staying at the Premier Inn down the road, it was a quick and easy walk to get there. Were promptly sat and given menus. After a minute or two were asked about our drinks order, and soon after received them. As soon as the drinks were down we were asked for our main order, which we asked for a few more minutes before being told the kitchen was about to close and we had to order there and then. Never heard of a kitchen closing at 7:15pm but we went along and ordered. The Brie and Camembert were nice enough to start, nothing particularly wrong but nothing standout. Then came the mains, the beef feather blade tasted great, however the other three meats were nearly inedible, probably the stogiest and least tasteful pork 2 of the party had ever eaten, and was left after 1 bite. Staff were holding glasses by the brim which wasn’t great to see, but were friendly enough. Wouldn’t return as quite pricey with poor quality food and rushed service.

Disappointed! Food is great but service was a major let down. We were booked for 1pm and didn't get our first course until gone 1.30pm. There were sizeable gaps between some orders for the table coming out, meaning some had finished their course before others even got there's. The biggest issue was at 2.45pm, music went off, they came round clearing rubbish while we were still eating our dessert. The owner/manager actually had the audacity to tell us they were closing whilst a couple of people were literally still swallowing their food.

Had a lovely evening here with friends. We had the Christmas 2 course menu and it was excellent value. Our starters were soup, prawn cocktails and baked Camembert followed by traditional Christmas turkey dinner and finished with warm mince pies and filter coffees. Very generous portions and delicious. Lovely atmosphere and despite it being very busy the staff were amazingly efficient and very friendly. We will definitely be visiting again.

Went here on a recommendation . Took staff for our Christmas meal . Booked a table weeks ago then received a call last Friday saying the pre orders were not in , was not ever made aware we had to pre order . Arrived everything running smoothly then starters came out we were missing one I was told only two ham hock in the pre order I had a copy with me it was three . Food was ok , hot . Christmas menu is advertised as up to three courses with coffee and mince pies at the end . Our table was booked for 1 , received desserts at 2.20 . When two of us asked for coffee the waitress pulled a face and said “you know we close at three?” Coffee came out it was cold . No one else offered coffee no mince pies At three landlady came up to our table and started collecting empties and told us we had five minutes drinking up time !!! We left having paid a £240 bill We won’t be back . Understand it’s Christmas and busy and people need a break , but to expect 8 people to eat three courses and coffee and mince pies in under two hours is ridiculous . Shame as we had heard good things

Me and some friends came for some drinks and it was 10/10! Great atmosphere, staff are brilliant and the roast dinners and just amazing! Such a friendly environment and you can tell it’s family that own it! We loved every minute being there and will definitely be back in future😊

First time dining here after hearing lots of wonderful things. Booked for special birthday, Greeting was ok on arrival, we were shown to our table and given menus, immediately before we’d even sat down we were asked what we wanted to drink?! The area we were sat in had about 5 tables and was very compact especially as they were all full by the end of our meal, it wasn’t private at all you could hear everyone’s conversations, which we didn’t like. The food arrived about 30 minutes after we’d ordered and it was all really lovely. Steak cooked to perfection etc Unfortunately overall the place just didn’t do it for us, we wouldn’t return.

Phoned at 1:15 on a Friday for a table, we were 5 minutes away. I was told they stop serving soon so I was too late.

Dog friendly good food very good quality

Food great. Felt a little rushed

Been twice, once to eat in and once for a takeaway. Really lovely food and fantastic service, highly recommend a visit

The food was really good. I've got a good appetite and each time I've been here I've been beaten, unable to finish my plate which is incredibly pleasing. It's always busy with a good atmosphere. I'n the politest way, my advice to the landlady however is to tone it down. She's a perfectly pleasant lady but full on and a bit in your face with trying to big up and 'sell' the place to you. It comes across as 2nd hand car salesman pushy. I'm all for small talk when orders are taken, but ease up with telling me how great you are and let me decide for myself. (PS, not just a personality clash, my guests have all felt the same way). That aside, would I come back, yes, absolutely. I've been a few times and the food is enough to get me to return anytime.

My recent dining experience at Queens Head restaurant was extremely disappointing. We were here with friends to give a send off to my dad and make him have a true british pub experience. we chose this for good ambience and good food reviews. The lady owner who served our table was incredibly rude and disrespectful. She seemed disinterested in in having us. We were told there werent any starter options like evrn chips and garlic bread all though we could see the next table being served quite well with starters and other options. Friends ordered from the limited menu. when few others tried to taste chips, she came screaming and fuming saying food cannot be shared. when asked she said, this was a british way of serving. With this negative treatment, we really felt uncomfortable with their racist behaviour. Overall, our experience at Queens Head restaurant was terrible leaving a very bad taste in the mouth, and we will not be returning to this place ever.

Went with mates to send off one of their Dad home to India. We met a rather unfriendly welcome by the landlady. Her behaviour got worse as we started ordering food. I then started remembering her face and unfriendly mannerisms from before when I had visited with my wife and 2 children some years ago. She was 10 times worse this time! Really hostile, rude and obnoxious! She certainly seemed to be discriminatory as she seemed to be ok with another big group of white english family. Was it to do with race or gender? Whatever it is, I will never go back there!

We visited the Queens Head Pub in Gloucester this evening for what was supposed to be a warm and memorable farewell party, but sadly, the experience left much to be desired. We had booked a table for 8 well in advance, but two additional people joined us last minute, something that’s not uncommon at gatherings. Instead of accommodating this small change with a bit of flexibility, the lady serving us acted more like a strict hostel warden than a friendly host. The attitude was brusque, unwelcoming and lacked hospitality completely. Rather than taking care of us with a smile, we were met with a sour expression and curt comments about our party size. While they arranged for a table for 10 after some discussion, soon it was announced that food choices were limited to mains only ( at 8 pm). No sides or starters were available, very strange and unlike other pubs in and around. Adding to this, when one of the friends picked a chips from another’s plate we were immediately told off saying food cannot be shared and an extra service charge will be added. Instead of helping us find a solution, made us feel like we were an inconvenience. The rudeness didn't stop there; throughout the evening, this person seemed impatient. It genuinely felt like we were being chastised for daring to enjoy ourselves. The food itself was average at best, but any enjoyment we might have had was completely overshadowed by the poor service. At a time when we wanted to celebrate and relax, we were made to feel uncomfortable and unwelcome. A little courtesy and flexibility go a long way in hospitality, and unfortunately, Queens Head seemed to lack both. If you're looking for a pub with a friendly atmosphere and accommodating staff, I’d recommend steering clear of this one. We left disappointed and regretting choosing this venue for such an important occasion.

Rude and confrontational staff. Group of 15 friends booked here for farewell dinner for a friend and found staff( particularly one lady who also might be owner of establishment) as annoying and rude. Attitude of staff here is almost racist if you are of asian or non white heritage avoid this place.

Great food, fresh delicious and the most generous portions. I had the Steak and Stilton pie it was amazing. Other guests had the steak which was perfectly cooked and featherblade of beef. The staff are great and super friendly- definitely go back again soon.

3 stars means it's okay, It's nothing special, I would go out of my way to go back, lacking music for an ambiance, service was okay, food okay but would expect more for the prices, My money was better spent at the docks down the road

brilliant place to eat, staff very friendly

Perfect Meals , Just like Home Cooked, I have been their many times for Lunch , the staff are attentive all the time, and nothing is to much trouble for them at all. Value for money, as Meals are very, good. Full range of Bar Drinks, & the Sweets are so variable , you are spoilt for choice, so hard to make up your mind as to the type of Sweet you would order ! It you want a First Class Meal, this is the place to go !

Wonderful Sunday lunch. Good variety, the veggie option also tried by our party. Staff friendly fantastic value 2nd visit consistently good food.

Excellent Sunday dinner portions great everything fresh definitely go back.really busy staff very attentive considering restaurant was full

Manager said she has never made a mistake in nine years.

Stumbled upon this absolute gem of a pub, needed a table for 6 yesterday & was very lucky to get a late booking!!! Really quaint place, great decor, friendly & cosy. Brilliant choice of all drinks, including zero alcohol for those driving. We all had the roasts, I went for the Longford lamb, WOW what a portion (shoulder & the bone fell off clean!!) others varied but we all said it was delicious. Plenty of veg, roasties, gravy and all cooked to perfection. Found room (somehow?!) for a banoffee pie which was insanely good, daughter & partner had brownies, all home made & fantastic. Thanks Queens Head, great Sunday spent with you & will definitely be back soon!!

What a gorgeous traditional Sunday roast everything cooked to perfection the Longford lamb just melted in the mouth along with a beautiful apple crumble cheesecake that finished the meal of and wonderful friendly service

Went for a Sunday dinner, The land lady was very welcoming and ensured we was okay through out the meal! Portion sizes are massive for what you pay! Food was cooked beautifully and my daughter had a dessert which was also amazing! Definitely would recommend the best roast I’ve had in ages

Can't fault it at all. I always enjoy a meal there. The portions are large.

Went to the Queens head for Sunday lunch waited an hour for main course the excuse was one of are party had a starter service was very slow and attitude felt negative Will not return

A quaint little pub with lots of character. A decent selection of meals to choose from. Didn't eat a meal but the ones being served looked amazing! Allergies could be accommodated a little better. Could do with a few more vegan options for those with dairy allergies! But the chips were amazing! Tom behind the bar is a lovely bloke who entertained us all evening. Other staff were attentive and polite.

Very nice food. Steak cooked to perfection. Pricing at the higher end for pub food but it’s good quality.

Haven't been for a while, always been good but unfortunately this time food wasn't brilliant and the service was awful

Awesome. Just frickin awesome. Thanks 😊

Arrived at 1pm for our already booked table . Finally we were given a menu and we duly ordered our drinks and food . Had to wait a while for the food and noticed that people who had arrived after us were being served before us . The food when it did arrive was excellent and could not be faulted . However when we came to order our desserts we were told that the kitchen was now closed. When we enquired as to why we had not been informed of this earlier so that we could have placed our order for desserts in advance we were told not to be rude and that rudeness would not be tolerated. Still rather mystified as to why what seemed a reasonable question was deemed as rude . We were then told in no uncertain terms that we should have looked at the internet. Why would we look at the internet when we were already in the place ? Paid the bill and left leaving rather bemused by it all . Never been anywhere before where we have already started a meal and told that we cannot continue to have a dessert or coffee . Patricia

A lovely meal and friendly staff. From memory, the toilets are on the ground floor. There are a few steps to negotiate inside though, as the whole of the food service area is on different levels. Having said that, I walk with a stick and could cope with the different levels with help. I didn't notice any designated disabled parking bays in the car park but it is a large fairly flat car park. I think that it could do with being resurfaced though. There are now tables outside in the car park.

Longford lamb was amazing and. my sirloin Steak was cooked exactly how i wanted it would certainly recommend this pub if your in this area

Went here in July and found the food and service excellent. Lots of choice on the menu and the portion sizes are good. Would definitely go back.

Went to the Queens Head for Sunday Lunch today, had a lovely meal beef, roast potatoes, Yorkshire pudding with veg & thick gravy. The Queens Head was full, now that most say, how good their food is, staff were all very friendly.

The food was really good cannot fault. But the service was not as expected. Wine £30 a bottle but not cold! Plates not cleared for a very long time after finishing and we were not offered afters as apparently the kitchen had closed. Felt sorry for the table opposite who were refused coffee because the kitchen was shut! The waiting staff started closing windows and turning lights off making us feel us uncomfortable at 14.15. We settled the bill, which they did tell me to check. Glad I did because there were 2 beers on there we didn't have. Overall very disappointing because of the service. My sisters birthday was tainted by the experience.

I have been working away in Gloucester for a week a year since 2016 and I wish I had found the Queens Head before now! Brilliant atmosphere in a great country pub. The food is amazing and the staff brilliant. It’s a must visit, be prepared to leave very full!! Highly recommended.

Have been here before in the week and loved their food so wanted to try the roast. It was perfect, so tasty, melt in the mouth beef with lovely veg. Puddings and stars 10/10 as well. Definitely recommend.

Great, friendly staff! I’ve been there for a Sunday roast and it’s delicious and you can tell it’s very fresh. Also went for lunch and ordered the steak and Stilton pie which was a special. I went back the next day to have it again!

I took the family to the queens head pub today for a Sunday roast and the food was amazing I would highly recommend to anyone to go! We will definitely be returning.

Excellent Sunday Roast , fabulous portions , amazing homemade cauliflower cheese , just a mouthwatering roast .. made to feel so welcome & all staff are amazing can’t wait for next visit

Absolutely exceptional meal and service. The Featherblade of Beef meal was outstanding and beautifully presented! The dauphinoise potatoes were superb and we had a fantastic Friday night meal. It’s such a shame that the staff were experiencing such horrible abuse from the disappointed customers from the locally closed Beefeater, they did not deserve to be abused like that, it’s a real shame some people have no manners. Keep doing what you’re doing at the Queens Head, we will be back again ❤️

Fabulous place food was excellent recommend

The BEST sunday roast ever......and I mean EVER.Meat tender and tasty.Roasties crisp and a fab variety of veg.Selection of really tasty puddings.Didnt really have room for pudding but couldn't leave without sampling one. A bit of a wait but worth it for freshly cooked food .Staff efficient and friendly.Lovely atmosphere .What you waiting for book a table .Thank me later ....

Very disappointing. A pub that doesn’t serve beer in the bar unless you’re dining. I honestly thought the barman was joking but we were turfed back out into the rain without even any kind of apology. We got a very warm welcome down the road at the Longford. How very sad from a long standing local public house.

Terrible service. As locals, who've lived in the area for 60 years we walked in the pouring rain for a couple of pints. The barman refused to serve us as we weren't eating, on a wet midweek night. We got a lovely warm welcome at the Longford Inn just down the road. Who'd have thought?

Couldn't fault it. food was delicious

A little expensive but very nice, never the less. Would recommend for a special meal.

When entering the restaurant, we were ignored by the front of house staff (young kids, 4 of them), who were more interested in talking to each other than welcoming us. We were eventually seated, then asked what drinks we would like without being given a menu. When the menu eventually came, it was rolled up paper like a child had been playing with it. After 10 minutes they informed us they had ran out of the particular drinks.The food menu came in a crinkled plastic sleeve. Simple cold starter and pate on toast took 35 mins. Prawn cocktail seemed to had been frozen cheap prawns, which were bland. Main course was a lot better, though the coleslaw was runny. Older members of staff were polite. Younger members of staff seemed like they didn't want to be there and not very attentive. Mrs was still eating and they wanted to take our plates and seemed like they wanted us to leave, this was only at 21.10hrs. Plus we had over heard staff talking about how bad the evening was as they'd not received any tips. I used to dine regularly here years ago and the staff were always very welcoming, happy and attentive. Seems like the younger staff need a lot of communication training and especially hospitality training. Shame, as always had great experiences in the past.

Had Sunday lunch with family and friends today. Amazing meal. Very busy and therefore, a little slow service, but excellent value and will definitely go back.

It's very difficult to fault The Queens Head ... so I haven't! Stunning food, great atmosphere and attentive staff all come together to make this a must visit restaurant. It's more expensive than some, but with the quality of food and the size of the portions, the price is more than justified. We'll definitely be back again ... and again!

Booked a table for the 13/1/24 on 8/1/24. Arrived at the pub on Saturday to be told I had not booked, but I had confirmation of the booking. When I confronted the man who booked it, he was very very rude, and denied that he had booked anything.when I asked him to look at the booking in a bit more detail, he refused and was muttering obscenities at me. I will never be going back to this place ever again, and I will be advising all my customers to do the same.

Vegan option was not nice...I had to send it back...the waitress was very nice .

Recently went for Sunday lunch, very busy all tables full,but service still very good food amazing lovely atmosphere only downside was 1 person dressed as an elf came in and asked could he have a drink so sat at bar and ordered. He failed to mention that he was a member of a large group all in fancy dress who gave him 10 minutes before they followed him in. Assume it was a running group or something,could be wrong. They were told there wasn’t space for them, our table was close to bar and they would have been on top of us. Feel it was correct for the landlady to refuse service, feel there was no need for the group to get verball Could be the reviewer who says snobby staff

Lovely meal. Lovely staff. Would go again.

Wasn't the experience I expected and as before, my meal wasn't all as I would have liked, my sprouts were frozen, hot on the outside cold on the inside, made it worse because was lied to by the staff, saying they weren't frozen, when one honest barstaff said(not knowing) they couldn't get any fresh ones, and weren't aware we had already spotted they were frozen, lesson to be learnt don't lie, we know a uncooked frozen sprout! Going to stay in next year 😌

Lovely place lovely atmosphere and staff very friendly great food good live music try it

Quality food nice friendly service... top evening cheers

Apparently. It’s a restaurant, not a bar. Even though the sign says different. Was refused service for a drink, can only assume for snobby reasons. It’s a shame, during Covid bars like this were ‘struggling’ and insisting on tax payers help! Today, they don’t want our money! Apparently I’m rude for pointing out it was ‘their loss’?! Only go if you want food, it’s not a bar anymore it seems……

Had our group Christmas get together there. Very busy, but still excellent food and good service.

Nice pub. Chill Atmosphere. Didn't try the food this time, however the Pint was lovely. Local Ales too.

Christmas menu - nice choice, good quality with lots of flavour. If you have a large appetite you may benefit from a few more vegetables but adequate for most people.

Came here with family a few weeks ago, I had the sausage and mash, the food was tasty and portions massive, I could only manage a main

Excellent food especially the lamb would thoroughly recommend

Amazing food, very friendly staff. Been before, will be going again. The lunchtime menu had plenty of choice and is excellent value. Everyone in Gloucester knows it's a great place to eat.

Food was good, service fine. Dog friendly too!

If you want a great night out for eating visit the Queen's Head, you have comfort and good service bon appetit 🏴󠁧󠁢󠁥󠁮󠁧󠁿

Great roast dinner , good all round

By far one of the best pubs in Gloucester phenomenal food great atmosphere and staff more than willing to go above and beyond to make you feel comfortable I recommend this pub to everyone

Lovely pub, very friendly staff, good grub , will happily return. All the diners seemed to enjoy the food, party of 10 was well catered for

First time we've eaten here and we weren't disappointed. A warm welcome and a delicious sunday roast awaited us - plenty of choice, generous portion sizes, hot and tasty food!

Great pub with very friendly staff. The pub is extremely dog friendly.

Absolutely outstanding. Fantastic traditional pub with cosy atmosphere. We had a party of 9 for a special birthday and the team looked after us incredibly well. Food was different class, well presented and all incredible. Massive portions!!! Well done all at Queens Head. Highly recommend.

Surprised me. Food is large portions and well cooked. Staff friendly and welcoming. A stop to visit inside is a must.

Absolutely Delicious roast, will definitely be returning! Service was really good and lovely cosy pub.

Good "more than basic" pub food in busy building. Served by pleasant efficient staff at good prices.

Had a booking for 6.30 Wednesday. Food was excellent and so was the service. Busy and friendly atmosphere. Birthday treat. Thank you will visir again 🥰

Warm friendly atmosphere, they sell good beer too.

Made welcome.Had good food. Would recommend

Second time I've had the same dish here and its both quality and quantity - a large portion of deliciousness. Hearty, homemade, very tasty food. Disappointing wine though.

We were a table of ten and they could not do enough for us. Constantly asked for drinks and the food all came out at the same time. Food tasted great, not the best I’ve had but overall a great experience. Will go back for a Sunday dinner.

Exceptional, could not fault the friendliness of the staff, the quality of the food and the good value for money. Will be a regular haunt from now on.

Best Sunday lunch in Gloucester! We love it here. The food is amazing, great selection of drinks and great service. Would highly recommend!!

6.30 on a Saturday no steaks . 30 minutes to get the starters. Got better after that will not be going back

The staff were very helpful and the food was amazing. Feathered beef was so delightful.

Really great food and great service. 👍

Absolutely beautiful food. We had the pork belly & stuffed chicken breast. It’s a shame we are only visiting the area for a couple of days.

What a disappointment, we have eaten there several times but this time was terrible. First of all a mix up with the drinks ,then the starter a prawn cocktail at £8.25 was just a load of iceberg lettuce with a few small tasteless prawns on and a teaspoon of cocktail sauce a big let down followed by a lukewarm main dinner terrible service and when we told them politely the manger was talking to us and a bar staff member decided to launch a verbal attack on us and we were told this is hospitality now after covid and that’s how it is we were asked what wine we wanted red white or rose no wine list ! We were not after freebies although they gave us a bottle of wine all we wanted was a nice hot meal with nice surroundings and pleasant staff. This was the first time we had got together since Covid so very disappointing ,we were told that the queens head might not be for us ! Really well next time it will be the keys hopefully a nice meal with good service so cross my review is a bit muddled but we expected a lot more than what we got no wonder it was very quiet.

Excellent food, it's easy, just order the lamb shank.

I visited the Queen's Head whilst on business a couple of months back. We booked the table in advance which was easy enough. The Longford lamb was excellent, looking forward to returning in the coming months! Highly recommend!

This place is a must to visit. The staff are delightful and the food is proper pub grub not some "ping n serve" rubbish. I would recommend pre booking as it filled up really quickly (we got there at 6.30pm)