Queens Head in Tewkesbury

We visited the Queens Head Pub in Gloucester this evening for what was supposed to be a warm and memorable farewell party, but sadly, the experience left much to be desired. We had booked a table for 8 well in advance, but two additional people joined us last minute, something that’s not uncommon at gatherings. Instead of accommodating this small change with a bit of flexibility, the lady serving us acted more like a strict hostel warden than a friendly host. The attitude was brusque, unwelcoming and lacked hospitality completely. Rather than taking care of us with a smile, we were met with a sour expression and curt comments about our party size. While they arranged for a table for 10 after some discussion, soon it was announced that food choices were limited to mains only ( at 8 pm). No sides or starters were available, very strange and unlike other pubs in and around. Adding to this, when one of the friends picked a chips from another’s plate we were immediately told off saying food cannot be shared and an extra service charge will be added. Instead of helping us find a solution, made us feel like we were an inconvenience. The rudeness didn't stop there; throughout the evening, this person seemed impatient. It genuinely felt like we were being chastised for daring to enjoy ourselves. The food itself was average at best, but any enjoyment we might have had was completely overshadowed by the poor service. At a time when we wanted to celebrate and relax, we were made to feel uncomfortable and unwelcome. A little courtesy and flexibility go a long way in hospitality, and unfortunately, Queens Head seemed to lack both. If you're looking for a pub with a friendly atmosphere and accommodating staff, I’d recommend steering clear of this one. We left disappointed and regretting choosing this venue for such an important occasion.

Rude and confrontational staff. Group of 15 friends booked here for farewell dinner for a friend and found staff( particularly one lady who also might be owner of establishment) as annoying and rude. Attitude of staff here is almost racist if you are of asian or non white heritage avoid this place.

Great food, fresh delicious and the most generous portions. I had the Steak and Stilton pie it was amazing. Other guests had the steak which was perfectly cooked and featherblade of beef. The staff are great and super friendly- definitely go back again soon.

3 stars means it's okay, It's nothing special, I would go out of my way to go back, lacking music for an ambiance, service was okay, food okay but would expect more for the prices, My money was better spent at the docks down the road

brilliant place to eat, staff very friendly

Perfect Meals , Just like Home Cooked, I have been their many times for Lunch , the staff are attentive all the time, and nothing is to much trouble for them at all. Value for money, as Meals are very, good. Full range of Bar Drinks, & the Sweets are so variable , you are spoilt for choice, so hard to make up your mind as to the type of Sweet you would order ! It you want a First Class Meal, this is the place to go !

Wonderful Sunday lunch. Good variety, the veggie option also tried by our party. Staff friendly fantastic value 2nd visit consistently good food.

Excellent Sunday dinner portions great everything fresh definitely go back.really busy staff very attentive considering restaurant was full

Manager said she has never made a mistake in nine years.

Stumbled upon this absolute gem of a pub, needed a table for 6 yesterday & was very lucky to get a late booking!!! Really quaint place, great decor, friendly & cosy. Brilliant choice of all drinks, including zero alcohol for those driving. We all had the roasts, I went for the Longford lamb, WOW what a portion (shoulder & the bone fell off clean!!) others varied but we all said it was delicious. Plenty of veg, roasties, gravy and all cooked to perfection. Found room (somehow?!) for a banoffee pie which was insanely good, daughter & partner had brownies, all home made & fantastic. Thanks Queens Head, great Sunday spent with you & will definitely be back soon!!

What a gorgeous traditional Sunday roast everything cooked to perfection the Longford lamb just melted in the mouth along with a beautiful apple crumble cheesecake that finished the meal of and wonderful friendly service

Went for a Sunday dinner, The land lady was very welcoming and ensured we was okay through out the meal! Portion sizes are massive for what you pay! Food was cooked beautifully and my daughter had a dessert which was also amazing! Definitely would recommend the best roast I’ve had in ages

Can't fault it at all. I always enjoy a meal there. The portions are large.

Went to the Queens head for Sunday lunch waited an hour for main course the excuse was one of are party had a starter service was very slow and attitude felt negative Will not return

A quaint little pub with lots of character. A decent selection of meals to choose from. Didn't eat a meal but the ones being served looked amazing! Allergies could be accommodated a little better. Could do with a few more vegan options for those with dairy allergies! But the chips were amazing! Tom behind the bar is a lovely bloke who entertained us all evening. Other staff were attentive and polite.

Very nice food. Steak cooked to perfection. Pricing at the higher end for pub food but it’s good quality.

Haven't been for a while, always been good but unfortunately this time food wasn't brilliant and the service was awful

Awesome. Just frickin awesome. Thanks 😊

Arrived at 1pm for our already booked table . Finally we were given a menu and we duly ordered our drinks and food . Had to wait a while for the food and noticed that people who had arrived after us were being served before us . The food when it did arrive was excellent and could not be faulted . However when we came to order our desserts we were told that the kitchen was now closed. When we enquired as to why we had not been informed of this earlier so that we could have placed our order for desserts in advance we were told not to be rude and that rudeness would not be tolerated. Still rather mystified as to why what seemed a reasonable question was deemed as rude . We were then told in no uncertain terms that we should have looked at the internet. Why would we look at the internet when we were already in the place ? Paid the bill and left leaving rather bemused by it all . Never been anywhere before where we have already started a meal and told that we cannot continue to have a dessert or coffee . Patricia

A lovely meal and friendly staff. From memory, the toilets are on the ground floor. There are a few steps to negotiate inside though, as the whole of the food service area is on different levels. Having said that, I walk with a stick and could cope with the different levels with help. I didn't notice any designated disabled parking bays in the car park but it is a large fairly flat car park. I think that it could do with being resurfaced though. There are now tables outside in the car park.

Longford lamb was amazing and. my sirloin Steak was cooked exactly how i wanted it would certainly recommend this pub if your in this area

Went here in July and found the food and service excellent. Lots of choice on the menu and the portion sizes are good. Would definitely go back.

Went to the Queens Head for Sunday Lunch today, had a lovely meal beef, roast potatoes, Yorkshire pudding with veg & thick gravy. The Queens Head was full, now that most say, how good their food is, staff were all very friendly.

The food was really good cannot fault. But the service was not as expected. Wine £30 a bottle but not cold! Plates not cleared for a very long time after finishing and we were not offered afters as apparently the kitchen had closed. Felt sorry for the table opposite who were refused coffee because the kitchen was shut! The waiting staff started closing windows and turning lights off making us feel us uncomfortable at 14.15. We settled the bill, which they did tell me to check. Glad I did because there were 2 beers on there we didn't have. Overall very disappointing because of the service. My sisters birthday was tainted by the experience.

I have been working away in Gloucester for a week a year since 2016 and I wish I had found the Queens Head before now! Brilliant atmosphere in a great country pub. The food is amazing and the staff brilliant. It’s a must visit, be prepared to leave very full!! Highly recommended.

Have been here before in the week and loved their food so wanted to try the roast. It was perfect, so tasty, melt in the mouth beef with lovely veg. Puddings and stars 10/10 as well. Definitely recommend.

Great, friendly staff! I’ve been there for a Sunday roast and it’s delicious and you can tell it’s very fresh. Also went for lunch and ordered the steak and Stilton pie which was a special. I went back the next day to have it again!

I took the family to the queens head pub today for a Sunday roast and the food was amazing I would highly recommend to anyone to go! We will definitely be returning.

Excellent Sunday Roast , fabulous portions , amazing homemade cauliflower cheese , just a mouthwatering roast .. made to feel so welcome & all staff are amazing can’t wait for next visit

Absolutely exceptional meal and service. The Featherblade of Beef meal was outstanding and beautifully presented! The dauphinoise potatoes were superb and we had a fantastic Friday night meal. It’s such a shame that the staff were experiencing such horrible abuse from the disappointed customers from the locally closed Beefeater, they did not deserve to be abused like that, it’s a real shame some people have no manners. Keep doing what you’re doing at the Queens Head, we will be back again ❤️

Fabulous place food was excellent recommend

The BEST sunday roast ever......and I mean EVER.Meat tender and tasty.Roasties crisp and a fab variety of veg.Selection of really tasty puddings.Didnt really have room for pudding but couldn't leave without sampling one. A bit of a wait but worth it for freshly cooked food .Staff efficient and friendly.Lovely atmosphere .What you waiting for book a table .Thank me later ....

Very disappointing. A pub that doesn’t serve beer in the bar unless you’re dining. I honestly thought the barman was joking but we were turfed back out into the rain without even any kind of apology. We got a very warm welcome down the road at the Longford. How very sad from a long standing local public house.

Terrible service. As locals, who've lived in the area for 60 years we walked in the pouring rain for a couple of pints. The barman refused to serve us as we weren't eating, on a wet midweek night. We got a lovely warm welcome at the Longford Inn just down the road. Who'd have thought?

Couldn't fault it. food was delicious

A little expensive but very nice, never the less. Would recommend for a special meal.

When entering the restaurant, we were ignored by the front of house staff (young kids, 4 of them), who were more interested in talking to each other than welcoming us. We were eventually seated, then asked what drinks we would like without being given a menu. When the menu eventually came, it was rolled up paper like a child had been playing with it. After 10 minutes they informed us they had ran out of the particular drinks.The food menu came in a crinkled plastic sleeve. Simple cold starter and pate on toast took 35 mins. Prawn cocktail seemed to had been frozen cheap prawns, which were bland. Main course was a lot better, though the coleslaw was runny. Older members of staff were polite. Younger members of staff seemed like they didn't want to be there and not very attentive. Mrs was still eating and they wanted to take our plates and seemed like they wanted us to leave, this was only at 21.10hrs. Plus we had over heard staff talking about how bad the evening was as they'd not received any tips. I used to dine regularly here years ago and the staff were always very welcoming, happy and attentive. Seems like the younger staff need a lot of communication training and especially hospitality training. Shame, as always had great experiences in the past.

Had Sunday lunch with family and friends today. Amazing meal. Very busy and therefore, a little slow service, but excellent value and will definitely go back.

It's very difficult to fault The Queens Head ... so I haven't! Stunning food, great atmosphere and attentive staff all come together to make this a must visit restaurant. It's more expensive than some, but with the quality of food and the size of the portions, the price is more than justified. We'll definitely be back again ... and again!

Booked a table for the 13/1/24 on 8/1/24. Arrived at the pub on Saturday to be told I had not booked, but I had confirmation of the booking. When I confronted the man who booked it, he was very very rude, and denied that he had booked anything.when I asked him to look at the booking in a bit more detail, he refused and was muttering obscenities at me. I will never be going back to this place ever again, and I will be advising all my customers to do the same.

Vegan option was not nice...I had to send it back...the waitress was very nice .

Recently went for Sunday lunch, very busy all tables full,but service still very good food amazing lovely atmosphere only downside was 1 person dressed as an elf came in and asked could he have a drink so sat at bar and ordered. He failed to mention that he was a member of a large group all in fancy dress who gave him 10 minutes before they followed him in. Assume it was a running group or something,could be wrong. They were told there wasn’t space for them, our table was close to bar and they would have been on top of us. Feel it was correct for the landlady to refuse service, feel there was no need for the group to get verball Could be the reviewer who says snobby staff

Lovely meal. Lovely staff. Would go again.

Wasn't the experience I expected and as before, my meal wasn't all as I would have liked, my sprouts were frozen, hot on the outside cold on the inside, made it worse because was lied to by the staff, saying they weren't frozen, when one honest barstaff said(not knowing) they couldn't get any fresh ones, and weren't aware we had already spotted they were frozen, lesson to be learnt don't lie, we know a uncooked frozen sprout! Going to stay in next year 😌

Lovely place lovely atmosphere and staff very friendly great food good live music try it

Quality food nice friendly service... top evening cheers

Apparently. It’s a restaurant, not a bar. Even though the sign says different. Was refused service for a drink, can only assume for snobby reasons. It’s a shame, during Covid bars like this were ‘struggling’ and insisting on tax payers help! Today, they don’t want our money! Apparently I’m rude for pointing out it was ‘their loss’?! Only go if you want food, it’s not a bar anymore it seems……

Had our group Christmas get together there. Very busy, but still excellent food and good service.

Nice pub. Chill Atmosphere. Didn't try the food this time, however the Pint was lovely. Local Ales too.

Christmas menu - nice choice, good quality with lots of flavour. If you have a large appetite you may benefit from a few more vegetables but adequate for most people.

Came here with family a few weeks ago, I had the sausage and mash, the food was tasty and portions massive, I could only manage a main

Excellent food especially the lamb would thoroughly recommend

Amazing food, very friendly staff. Been before, will be going again. The lunchtime menu had plenty of choice and is excellent value. Everyone in Gloucester knows it's a great place to eat.

Food was good, service fine. Dog friendly too!

If you want a great night out for eating visit the Queen's Head, you have comfort and good service bon appetit 🏴󠁧󠁢󠁥󠁮󠁧󠁿

Great roast dinner , good all round

By far one of the best pubs in Gloucester phenomenal food great atmosphere and staff more than willing to go above and beyond to make you feel comfortable I recommend this pub to everyone

Lovely pub, very friendly staff, good grub , will happily return. All the diners seemed to enjoy the food, party of 10 was well catered for

Great pub with very friendly staff. The pub is extremely dog friendly.

First time we've eaten here and we weren't disappointed. A warm welcome and a delicious sunday roast awaited us - plenty of choice, generous portion sizes, hot and tasty food!

Absolutely outstanding. Fantastic traditional pub with cosy atmosphere. We had a party of 9 for a special birthday and the team looked after us incredibly well. Food was different class, well presented and all incredible. Massive portions!!! Well done all at Queens Head. Highly recommend.

Surprised me. Food is large portions and well cooked. Staff friendly and welcoming. A stop to visit inside is a must.

Absolutely Delicious roast, will definitely be returning! Service was really good and lovely cosy pub.

Good "more than basic" pub food in busy building. Served by pleasant efficient staff at good prices.

Had a booking for 6.30 Wednesday. Food was excellent and so was the service. Busy and friendly atmosphere. Birthday treat. Thank you will visir again 🥰

Warm friendly atmosphere, they sell good beer too.

Made welcome.Had good food. Would recommend

Second time I've had the same dish here and its both quality and quantity - a large portion of deliciousness. Hearty, homemade, very tasty food. Disappointing wine though.

We were a table of ten and they could not do enough for us. Constantly asked for drinks and the food all came out at the same time. Food tasted great, not the best I’ve had but overall a great experience. Will go back for a Sunday dinner.

Exceptional, could not fault the friendliness of the staff, the quality of the food and the good value for money. Will be a regular haunt from now on.

Best Sunday lunch in Gloucester! We love it here. The food is amazing, great selection of drinks and great service. Would highly recommend!!

6.30 on a Saturday no steaks . 30 minutes to get the starters. Got better after that will not be going back

The staff were very helpful and the food was amazing. Feathered beef was so delightful.

Really great food and great service. 👍

Absolutely beautiful food. We had the pork belly & stuffed chicken breast. It’s a shame we are only visiting the area for a couple of days.

What a disappointment, we have eaten there several times but this time was terrible. First of all a mix up with the drinks ,then the starter a prawn cocktail at £8.25 was just a load of iceberg lettuce with a few small tasteless prawns on and a teaspoon of cocktail sauce a big let down followed by a lukewarm main dinner terrible service and when we told them politely the manger was talking to us and a bar staff member decided to launch a verbal attack on us and we were told this is hospitality now after covid and that’s how it is we were asked what wine we wanted red white or rose no wine list ! We were not after freebies although they gave us a bottle of wine all we wanted was a nice hot meal with nice surroundings and pleasant staff. This was the first time we had got together since Covid so very disappointing ,we were told that the queens head might not be for us ! Really well next time it will be the keys hopefully a nice meal with good service so cross my review is a bit muddled but we expected a lot more than what we got no wonder it was very quiet.

Excellent food, it's easy, just order the lamb shank.

I visited the Queen's Head whilst on business a couple of months back. We booked the table in advance which was easy enough. The Longford lamb was excellent, looking forward to returning in the coming months! Highly recommend!

This place is a must to visit. The staff are delightful and the food is proper pub grub not some "ping n serve" rubbish. I would recommend pre booking as it filled up really quickly (we got there at 6.30pm)

Booked a table for 2 for Sunday Roast at the Queens Head, Longford. We chose the Turkey roast and the Nut roast (small meal). Absolutely delicious, both! Mum’s small roast was a bargain for just £10 and mine was worth the £14.45 I paid. We had a side of cauliflower cheese between us, which was very tasty. For desserts we chose Lemon Meringue pie and Banoffee pie. Both were really good sized portions and delicious. Friendly staff and I don’t think there was a free table anywhere. I thoroughly recommend booking a table for Sunday lunch, but do so early as it’s extremely popular!

This was our film crew wrap dinner, and so pleased we at here. We did a pre-order beforehand, and a fair few of us arrived late due to filming. Everyone at the pub was very patient and kept the food warm for us. The food was delicious and very generous portions. The pub has a nice, chilled atmosphere and everyone who works there is lovely. Thanks for a great evening and for accommodating all of us!

What a fantastic experience the food was outstanding as was the service. The best restaurant I have eaten in for a very long time ! Highly recommend

We hadn’t been here for several years but really wish we hadn’t left it so long. We always have fillet steak but they only offer sirloins here, so we were a bit wary. But it was excellent. There was plenty of everything else included in the meal, such as onion rings. I couldn’t resist a dessert but had to take it home as I was full. The staff were delightful. The bar man was super nice, and after we mentioned how lovely he was the owner came to talk with us. She was lovely too. Professional but friendly. We will definitely be returning

Had a fantastic meal here. For starters my wife had the Blanchbait and I had chicken liver pate, while for mains we had featherblade of beef and pork belly. The atmosphere in the place was lovely and relaxed, and the food was amazing, would very...

Arrived on a Thursday evening having booked a table and a good job to! The pub was heaving (good sign). We received excellent service and delicious food in a really nice atmosphere

Food was great, service great, no complaints. Travelled from Plymouth for my mother's 80th birthday. Shared the evening with family. Highly recommended.

I have heard how wonderful this place is for food and it exceeded all my expectations, I recommend the lamb and the belly pork, my mouth is watering writing this review. The prices reflect the quality of the food and we cannot wait to go...

A dark, claustrophobic and uncomfortable pub with unhelpful staff. We were seated by the drafty entrance at a table that was way too high for the seats. When I asked to move to a different table was told no! I had ordered a pint of...

Had a fantastic 3 course lunch, food absolutely amazing, including one of our group who is a vegan who was absolutely thrilled with his meal. Staff friendly & so helpful as 3 of our party all have Ms & 1 with FND, couldn't have done...

Be very wary if you are booking a meal for a large group of people here - we booked a table for 11 people for a family double celebration. We were required to pay a deposit of £10 per head, so a total of £110....

Relaxed meal out with my wife. Great service, lovely atmosphere. I had the steak and ale pie, wife chose the beef. Both were exceptional, the pie was home made and the pastry amazing. It was huge ! With great tasting chunky chips and peas, I...

Ist time here in 10+years as usually go to wheatstone.Sorry Mr Chef&Brewer though your meals are consistently good the Queen's Head Sunday lunch is another level. No more expensive either .Awsume food and great service.If we had a tiny thing...if your table is not ready...

Lovely friendly welcome warm cosy pub which we love.Me and my wife both had 3 courses each and the food was lovely the slow coked pork belly I had was amazing and there's was no rushing you like some places.Would Highly recommended the Queens Head.

The food was fantastic very large portions definitely recommend for a Sunday dinner . Staff however weren’t great expect for the lady with pixie red hair and glasses she was very nice. The lady with big long blonde hair I think may have been the...

Fantastic evening to celebrate our Sons 21st birthday. Food was amazing and enjoyed by all. A special thanks to Amy for looking after us. Highly recommend as a venue for high quality home cooked food. Thank you to the whole team for an amazing experience.

Longford lamb is delicious. Huge portion so don’t have this if you fancy pudding. Booking recommended - especially on a Sunday. Plenty of parking. Walking distance from city centre.

I wanted to leave 5 stars to say thank you for a perfect evening on Saturday for my dads 80th.. As always the food and drinks were exceptional. Very well looked after by the team a massive thank you from me.. I would highly recommend...

Absolutely delicious meal and the beef was absolutely devine. Prawn cocktail huge! Lemon meringue mouthwatering Lovely old school dishes that make it worth a visit

Was really looking forward to eating here again. My meal was not hot in fact it was tepid. I did return it but it came back colder than it went, being part of a large party and they were half way through theirs by time mine returned, I ate the slightly warm steak and left the rest, pudding was good.

Took wife and family there for her 40th. Great food, nice people. Lamb incredible. Will be back and highly recommend. Matt