Based on 557 opinions finded in 3 websites
Based on 557 opinions finded in 3 websites
Nº 170 in 253 in Tewkesbury
Nº 29 of 42 Other cuisines in Tewkesbury
Opinions
I had the steak night deal , a wonderful rare rump steak , perfectly cooked with Stilton sauce and chips with salad and lovely cold thatchers gold for £16 , tremendous value for money and the staff were excellent . Well worth a visit
Rob D . 2024-10-08
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We found The Swan Inn through the Brit Stop app and so pleased that we did. The staff were really warm and welcoming and the food, both choice and value for money, was excellent. This is a perfect example of getting the basics right so well done to the team and the chef.
Graham . 2024-10-02
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Went in for Tuesday steak night, as staying nearby. My husband thoroughly enjoyed his steak meal, his words it melted in his mouth. I am a vegetarian and had the mushroom and hallumi burger which was lovely. The young lad who was waiting the tables was really polite. If we didn't live so far away this would be a regular pub for us.
Ailsa Franklin . 2024-09-24
MORE AT Google
Went for a celebration meal food and service absolutely amazing. Nanny really enjoyed her meal service was friendly, quick and beautiful food couldn't have asked for any better..
Paul Brinham . 2024-09-14
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We came for a family birthday meal this evening and can't rate the team or the food high enough. Beautiful food with a wide range of choices to suit every member of the family. The staff were very helpful and attentive. We will definitely be back.
cath0789 . 2024-09-07
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We have been regulars at the Swan for many years where we have dinner and play cards most Saturday evenings. We have always received a warm welcome from Simon and his team of young and enthusiastic staff and feel relaxed and comfortable at this venue. There is a wide choice of traditional, good quality food on the main menu with daily specials adding to the choice.
Richard B . 2024-08-11
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The Welcome from the landlord on arriving was nice and quick and got us fixed up with drinks and a table for an evening meal. The food was excellent and ingredients top notch, delicious steak and pasta. The whole evening was made even more enjoyable with the 2 young waiters who were just so on hand quick and attentive and helpful. The Swan certainly has a following with the full tables and a vibrant atmosphere. The beer garden also looked very inviting on a sunny day.
mark 652 . 2024-08-10
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Food was top-notch and could not fault it! Really nice pub with a family atmosphere. The only thing that let it down is that it was table service for drinks and I tried for 20 mins to try to catch the eye of the young waiter/waitress and gave up sending my partner to the bar.
miss bet . 2024-08-06
MORE AT Google
Being relatively newly retired to the area, we're trying to experience outdoor summer dining as much as possible so we went here with our eldest granddaughter and her little daughter, The Swan Inn did not disappoint at all. the Pork Sirloin was cooked to perfection, gorgeous wine-edged gravy, generous portions excellently presented by cheerful, pleasant young staff. Highly recommended for a family Sunday roast. Rather book ahead though.
Flyer00883025781 . 2024-07-29
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Celebrating family birthday and not our first visit . Always a warm welcome from Simon and his team and the menu has something for everyone . The specials board is always worth checking out too . We all enjoyed our meals and would have no hesitation returning .
Gerald Y . 2024-07-27
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Great service from booking to end of meal. Friendly staff and lovely food
Marilyn Hay . 2024-07-16
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While on Holiday in the area, we went to the Swan on our last evening with our dog Harvi, we were made to feel very welcome, shown to our table. The food was excellent as was the service. It was a lovely end to our wonderful holiday in the Cotswolds.
Ian cosham . 2024-07-06
MORE AT Google
My partner and me booked in for a roast dinner this Sunday gone. Well, wow. The gravy is out of this world !! It is so tasty !! I would actually buy this just to take home (food for thought there!!). My partner had Lamb shank and I the roast beef, both were tender and tasty. There was enough of everything on the plate Inc a side bowl of vegetables... Very impressed indeed and we will be coming back
Dead Ends . 2024-07-01
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My wife and I were taken here for our wedding anniversary 28th May 2024, I must say firstly that the food was fabulous BUT!!! Manners and service must have gone on vacation they were even surprised when we asked for the sweet menu and the reply was "I didn't realise you wanted any" so I'll finish there we won't be back
Steve Dale . 2024-06-26
MORE AT Google
Very friendly. Nice quiet atmosphere. The food was exceptional as was the service. Staff made a fuss of our dogs and commented how well behaved they were. Looking forward to visiting again.
Ian B . 2024-06-23
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Great friendly staff who where also excellent. Starters and Main course were great, two of the party were dissappointed in their lemon and meringue pie ,on the hole great value for the money. Would return.
Alan Nairn . 2024-06-20
MORE AT Google
We called in and had the tuesday steak night deal ( rump steak , pepper sauce and a pint for £16) the steak was exceptional , cooked perfectly and great value . The service was fast and efficient , even tho the restaurant was very busy , the staff were very friendly and attentive and made us feel very very welcome ! The pub / restaurant as a whole was very clean smart and welcoming Definitely worth a visit
Rob D . 2024-06-04
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Another first class Sunday lunch at The Swan the other day. In our experience the food here is always good and their Sunday roasts are no exception. A lovely pub with a decent sized car park, a nice outdoor space and children's play area and ever friendly staff.
theshaps2009 . 2024-06-04
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Lovely place, great food and service from Simon was brilliant. We will 100% be visiting again
Jon Haviland . 2024-06-01
MORE AT Google
Nice steak nice price and friendly staff really liked eating there
Dan Taylor . 2024-05-20
MORE AT Google
My wife and I recently visited The Swan for a meal, and unfortunately, our experience left much to be desired. While the ambience of the pub was charming the food fell short of expectations considering the price. Regrettably, the vegetables served alongside our meals were a letdown, severely lacking flavour. The broccoli was undercooked while the carrots were disappointingly overcooked. To compound matters, both arrived cold, detracting from the enjoyment of our meal. When we voiced our concerns to a member of staff at the end of the meal, we were met with dismissiveness, which was disheartening and failed to address our dissatisfaction.
Matthew . 2024-05-10
MORE AT Google
I can’t thank Simon and the team enough. I booked a large table for Sunday roast for the after celebrations of my daughter’s christening back in January. From first initial enquiry, right up to the day, I cannot fault anything. Communication was prompt and helpful. I have worked in hospitality all my life and currently in wedding and event catering so I cannot stress how important it was for me that everything ran smoothly on the day. It’s hard to find good food & service these days. Our beef was cooked to perfection and nice selection of vegetables all served hot and efficiently. As we were a party of 38 we sat in the area at the back of the pub which worked really well. I was able to decorate and set the tables ahead of the meal and it provided the perfect setting. Every need was catered. The team on the day were polite and friendly all 38 of us throughly enjoyed our dinner. As mentioned I work in catering so I know that had there have been any issues I would have heard about it but everybody complimented on quality and service we received. Thanks again to team Swan!
Review Bear . 2024-05-01
MORE AT Google
I was Honestly blown away by how good the Food Was. I walked in with low expectations due to having bad experiences in the past but Hand on heart will 100% recommend to anyone looking for some Amazing food!
Saqib Mahmood . 2024-04-05
MORE AT Google
Steak was the best best we had ever had. If you want to taste steak like it should be. We both had rump and it was cooked to perfection. And the service was very friendly. Wish l had taken a photo.
Julie King . 2024-04-02
MORE AT Google
Good location on the A38 main road to Tewkesbury from Gloucester . Plenty of parking space and garden for children . The food and service is first class and the welcome from Simon the manager, and the rest of the team makes for an enjoyable experience .
Gerald Y . 2024-03-31
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A week ago I took a party of 8 there for a meal. All were served excellently. The food was extremely good. All commented to me how good the meal was. Well done Swan👍👍👍
John COOPEY . 2024-03-24
MORE AT Google
There were 14 of us for my 70th birthday. We had excelent friendly service and very good food. We would definately go there again.
Christine P . 2024-03-14
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My friend and I visited this lovely place last night 03/02/24 to celebrate the passing of the seemingly endless month of January. We both ordered the lamb shank which was cooked to absolute perfection. The seasonal veg was also vibrant and delicious, so much flavour in every bite. The wonderful staff were endlessly attentive and very friendly. I never write reviews but was absolutely blown away by the quality of service and produce. Thank you for a really excellent evening, and a huge thank you to all the lovely staff. Dee
Dee H . 2024-02-04
MORE AT Google
Slow but friendly service, bland flavourless lamb shank stuffed into a ridiculous and unpractical bowl with a wide edge making it a chore to eat, dry pork with chewy crackling. Red wine sauce had no flavour at all. Served with barely steamed, poorly drained unseasoned veg.
Christopher Barton . 2024-02-04
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We had a super meal here last Friday. Staff were friendly and helpful. Food was great. There were 2 large groups in and this didn't seem to affect service at all. Thank you for making a long overdue get together a very enjoyable evening.
Jane Baalam . 2024-01-22
MORE AT Google
Lovely food a bit more expensive than I usually pay but was worth it. The young lady serving us was really polite and friendly and will definitely go again.
kara henman . 2024-01-20
MORE AT Google
Six of us dining and all of us very pleased with top quality food and service. Definitely be returning to the Swan.,
Gideon M . 2024-01-14
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Great food at reasonable price, served by very pleasant and helpful staff.
May Shurmer . 2024-01-06
MORE AT Google
Fantastic Christmas Day lunch here with my partner saving all the hassle of doing it ourselves (yes we’re lazy!). We are so grateful to the staff for giving up (part of) their Christmas day to provide this experience for us. The food was tasty and hot, the portions sensible (no huge wastage as can often be the case with over zealous servings at other pubs) and the service efficient and friendly. We couldn’t have asked for more from a pub lunch at Christmas! Extra thanks to Simon (landlord) for taking the time to make us feel so welcome too with the wine!
DCFarmer . 2023-12-31
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Popped in for a drink on way home. Hadn't visited in about 30 yrs, the bar has been refurb'd yet maintained the lovely atmosphere of an old country pub.
Melanie wilkes . 2023-12-29
MORE AT Google
Came out with family before the big day have driven past many times before such lovely food with a cosy setting inside and staff were super friendly highly recommend!
Kimberley H . 2023-12-28
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I came in for lunch with my family on christmas eve, despite the rush coming for christmas day staff were very polite and calm, we felt extremely looked after. The Swan never fails to put a smile on our faces even at the most stressful time of the year.
elishiac2023 . 2023-12-28
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Decided to call in again to the Swan on the 27th, the food was delicious and the staff very welcoming. Keep up the good work swan
leebT2541GS . 2023-12-28
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Came for lunch with my partner on Boxing Day, was greeted by some lovely ladies that were very accommodating and sat us next to a radiator without request, which was nice and warm. They asked us how our Christmas was etc, which was lovely. I had the bookmaker which was amazing !! And my partner had the lamb shank which he said was massive and really good! We’ll definitely be back in the new year!!
Kruss20 . 2023-12-28
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Came for xmas day lunch at £85ph. We were served food and given service which was probably worth £40-50ph on xmas day. Service was impersonal and shoddy, no attention to detail or care shown. As everything was preordered, it seemed they sat you down and just pressed 'go' in the kitchen. With regards to the food, decent portion size for starter and main. I ordered the French onion soup, which was so dull. This was more just an onion soup rather than 'French', it seemed this was added just to add some £££ onto the price. Was served with an unbaked baguette, as opposed to being baked with cheese croutes on top as it should be to be a French onion soup. The xmas dinner, which was the biggest let down. Served luke warm, what seemed thrown on the plate. NO sprouts, red cabbage or parsnips on a xmas dinner???! MADNESS! Veg was just boiled/steamed, no flavour. Potatoes were soft and dull, not crispy at all and meat was dry as a bone. This seemed like their standard £15 roast with the added xmas tax. Dessert was fine but clearly bought in. My sticky toffee was served with semi melted ice cream and other desserts were again served 'cool'. Go out for xmas dinner every year and by far this was the most disappointing.
Connor M . 2023-12-26
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I’m not normally one to write a review but I think this is well deserved 🙂 This little pub/restaurant has such a friendly atmosphere, the staff are very attentive and the food was exceptional I would definitely recommend to everyone and will be returning again
Gayna L . 2023-12-20
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Swung by here to avoid motorway dining. A bit of a disappointment. Food was OK but it was a cold day, inside as well as out, fan heaters for some lucky people. Might be better in the summer. Service was a bit sloppy, considering it wasn't busy - slow to take orders, though the food was turned out in good time and was good, no complaints about the kitchen.
Dennis . 2023-12-16
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My friend and I had a wonderful lunch. We chose the 5oz steak light bite, to allow us to enjoy the sticky toffee pudding. It was cooked perfectly, arrived promptly and served with a smile. We thoroughly enjoyed our visit. Warm and friendly with a great choice of menu. Highly recommend.
tiddlesfacepainting . 2023-12-15
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Just had Sunday Lunch ..first visit ..recommended by a friend ..ohh what a lovely lunch ..fabulous waiting girl ..food was so yummy ..will be going back soon ..hope the Swan has an amazing Christmas ..they deserve great support
Jenny Gwilliam . 2023-12-03
MORE AT Google
We visited at lunch time. It was very quiet. The staff were welcoming and friendly. The room wasn't very warm. The menu is quite extensive. Unfortunately, the food was just average. £4 for a very small bowl of fried but previously frozen chips, we thought the cost was excessive. Chicken burger over cooked. Unremarkable pub food, sorry but probably won't be back.
H6148UHtracys . 2023-11-17
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Was driving past this Sunday and thought me and the family could go in for a roast, we were seated very fast even though we hadn’t booked and it was very busy! All the staff were very polite and were accommodating to my wife’s dietary requirements. I had the beef and it was very delicious and I would definitely love to have it again! Both my boys, George and Joe, had the kids roast chicken and they thoroughly enjoyed it, both had clean plates! Will definitely be coming back again!
Lincoln Hopkins . 2023-11-13
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My wife and I came back here for Sunday Lunch We had a superb meal. I had the lamb shank which was cooked beautifully my wife had the beef which was generous and piping hot Quite busy in the restaurant but the service was excellent. Waitress was friendly and attentive Manager was in attendance and ensured all diners were well looked after Could not manage a pudding but they looked amazing Would highly recommend a visit but he sure to book on a Sunday
Mark S . 2023-11-13
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It is good to see that a pub states it is dog friendly before you arrive. Good, wide selection of lunchtime meals, as well as the standard menu, plus the specials board. Good and happy friendly staff .
MikeWebley . 2023-11-11
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Absolutely delicious! We had the BBQ ribs and halloumi to start then lamb shank and rump steak with peppercorn sauce for main, it was soooooo good! Friendly staff, great selection of food and a nice cosy place to sit. The staff were really sweet with my daughter and nothing was too much trouble. I am glad we booked as it seems like a very popular place! We will definitely be back for the roast next Sunday! Thoroughly recommend if u are hungry and fancy some delicious hearty food!
Sienna Heron-Davies . 2023-11-10
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We popped in for a roast this weekend and I am so glad we did. The pork loin was absolutely to die for! I am usually quite fussy and this was amazing. I loved the roast potatoes and gravy too, very comforting in this weather. It had a lovely warm, friendly atmosphere and the staff were all really nice and helpful. It was quite busy but the staff kept on top of it well and we didn't have to wait a long time for our food. There was a great selection of food for families and some yummy looking specials. We are thinking about coming here for Christmas dinner if they have room for us!
Amy 123 . 2023-11-10
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Stumbled across this amazing place last week, a lot bigger inside than it looks, a very pleasant lady helped me down the slope and opened the doors for my mother in her wheelchair. Very accommodating thankyou loulou. The Menu is extensive with a fabulous specials board! Very prompt service and very friendly. Will definitely come again. As not far from Cheltenham.
Lee Butler . 2023-11-03
MORE AT Google
Visited late afternoon, saw on social media that over 60 offered 25 per cent discount on Thurs over lunch time ( that is up til 5 pm accordingly to website). Lovely young lady behind bar, welcoming/chatty and mentioned to her re the discount on greeting etc. As a veggie myself at least a couple of choices. It was so quiet ( only couple in there); hope they have more in there this evening for “burger night”. My veggie choice was good but hubby had special of Thai curry; sadly nothing Thai about it, deffo more Indian style curry. Did check with waitress before ordering to see if Thai based, checked with chef who assured it was that. So reason for average rating ( could only rate as average or very good, no “ good” category…. Check chef and team know menu and what it is and that description is correct, then remember to deduct the advertised discount, without prompting, especially when customer had highlighted in convo. Has potential to be good with tweaking, trying to offer positive feedback, thank you
Mel H . 2023-11-02
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Often visit here as it’s local always very accommodating and the staff are always lovely with my 2 littles ones! Which any parent is always thankful for
Kimberley . 2023-11-02
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Came for lunch with my family and was shocked at how many options they had for lunch time!! They had some nice sounding meals on the specials board aswell in which my sister opted for the jungle curry, she enjoyed it!! We were looked after...
Kruss20 . 2023-11-02
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came in for a meal on sunday with a few of my friends, food was lovely , havent had a proper sunday dinner in a long time, did not dissapoint, staff were polite and service was amazing i have booked to come back next sunday :)
Elishia C . 2023-11-02
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Popped in around 4.00pm. Pub very quiet which is a shame as food and service were fantastic and more people should come and enjoy the experience. Staff very friendly and helpful. Took a loyalty card as we will definitely be back
Elaine E . 2023-10-29
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Four of us ate here on a mid-week evening, and were surprised there were not more customers. The menu is extensive, and there is an impressive "Specials" board as well. All our meals were superb, and the service was excellent. The Swan deserves to be...
kimlewis18 . 2023-10-26
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I have to be totally honest here. My food was nice, average. My father-in-law's chicken burger was so over done it was almost burnt. We ordered pudding and was supposed to come with short bread, when we asked it was shouted across the restaurant 'we've run out' as she scuttled away. When we challenged it, the waitress was so incredibly rude and sullen it actually put us all in such a bad mood. We're not complainers but the attitude was so off with our service that we will not be returning. She clearly did not care and could see her shaking her head and laughing behind the bar. We are reasonable people and not as**oles but I'm not sure she's suited to people facing roles!
Jess Hennessy . 2023-10-15
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Lovely place,staff were so friendly, and dealt with everything so well tonight! the ribs were great, thanks guys for a great evening!
Ella M . 2023-10-14
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Six ladies celebrating 2 friends 60th birthdays. On entering the restaurant we were greeted by 2 friendly waitresses Kaci & Eva who looked after us for the evening. They checked on us regularly to make sure that everything was ok with our meal and if...
Tina S . 2023-09-16
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Cracking meal, a very generous portion, very tasty, so well done,
Dave Worgan . 2023-09-09
MORE AT Google
Delicious food, varied menu with a good vegetarian selection. Visited on a Wednesday evening and it was quite quiet.
Jaime Cooke . 2023-08-24
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The swan is a lovely friendly place to visit food is excellent and we're even more happy to realise that our pooch was able to go inside ideal on a cold day
johnbZ3769PZ . 2023-08-11
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The Swan at Coombe Hill exceeded my expectations in every way. With its remarkable food, inviting atmosphere, and exceptional service, it's a restaurant that I wholeheartedly recommend to anyone seeking an unforgettable dining experience. I will be returning!
O7460JLcharliet . 2023-08-05
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Basically a very disappointing experience, vastly overpriced food and drinks, worst ribs I had ever tried, so disgusting I couldn’t eat them, rest of the food on the plate just about bare able, bill was discounted. Ruined my wedding anniversary! Never going there again, only...
garysO2993DS . 2023-08-04
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We arrived and was offered a table for 2 in the middle of the room near a post. I asked for a different table and was shown to a nice table which we were pleased about the menus were literally thrown on the table and told there are your menus. We went on to order drinks and the food, when the food arrived I asked for butter as we had pate and toast the waitress let out a sigh as if it was too much for her ( she is obviously in the wrong job ) I have worked in hospitality for over 30 years and you need to remember the customer is paying your wage! The good was ok but not great having a slice of toast with the unseasoned pate is a bit cheap! The pork loin was lovely but the potatoes tasted like they were yesterday's roasted ones. The waitress with the darker hair to whom we paid the bill was lovely .
Emma Penny . 2023-07-25
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Passing by and spontaneously stopped off for a spot of lunch. Good selection of food and drink options available from menu. Opted for steak and onion baguette which was perfectly cooked and very tasty. It was quiet in The Swann over lunchtime so it was nice to have some time to chat in a relaxing environment. Heavy rains stopped us from sitting outside, which looks to have a nice outdoors area when better weather
Simon Mason . 2023-07-22
MORE AT Google
I think this was our fourth lunch this year; it always pleases, which is why we keep coming back time after time.
Martyn H . 2023-07-21
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Brilliant value for money and comfort great
Celia Harris . 2023-06-19
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A lovely friendly very clear good quality food and great value
Arthur Moffatt . 2023-06-05
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We called ahead to check food was on as not many pubs serve between 3 and 6pm but the friendly lady on the phone enticed to go. We had a wonderful three course meal which was not only delicious but hearty and just how pub...
Passport37395355981 . 2023-06-02
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I’m am so disappointed. Was really looking forward to coming here after seeing the great reviews but didn’t start well when the website menu isn’t the same as the actual menu and what I wanted didn’t exist anymore! Service was lovely and friendly, can’t fault...
SRH3107 . 2023-06-02
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Dropped in on this pub for a quick pint after a long day shopping. Loved the place, very comfortable and very clean. Staff are excellent and we will be back for a meal soon.
Andy Weaver . 2023-05-30
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We had a lovely lunch with our friends to celebrate a birthday. The food and the service was very good. excelent home made leek and potato soup!
Christine P . 2023-05-27
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Nice pub with great staff and food. The pub at first impression seems lacklustre with its signs outside stating that it’s ‘open’ and does food but what is not portrayed is a not unattractive decor and great staff inside as well as an interesting menu...
Neil C . 2023-05-26
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Took old friends to the Swan for lunch; the third time I have been there this year, but a first for them. As usual, good food, including two courses off the "Specials" board. Beautifully cooked & delivered by friendly waiting staff. When leaving my friends...
Martyn H . 2023-05-24
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We visited this place twice in one week! The Sunday roast was absolutely delightful, one of the best Sunday roasts we have ever had! We came back later in the week and I had the lamb shank and my husband had the steak, it was...
Sienna H . 2023-05-18
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Called in for birthday lunch. Staff very attentive. Meals small and very overpriced. We ordered a steak which came with a mushroom half a tomato and a few chips, this was 20pounds! I had a lamb shank on a small bit of mashed potato. Very...
jcwebs . 2023-04-27
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First class food very comfy setting
robert silver . 2023-04-23
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Handy pub for walkers or drivers, warm welcome and the most tasty lamb shank accompanied by pints of ale - thank you 😊
Angie814 . 2023-04-22
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Needs some TLC but lovely pub overall. Had a sunday roast which was very tasty, hot food. Would go back.
Jeannette Gibson . 2023-04-16
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Restaurant prices and cafe type food. Some of it straight out of a tin and microwaved. Very disappointed. Portions very small, good job I don't eat much, I only eat a starter. Shame for the people I was with, they went home for something to eat. Didn't even see the bottle the drinks came out of. Was expecting special homemade bread, not straight from the wholesalers or supermarket. Won't be going back.
David Matthews . 2023-03-31
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Went here last night with friends , i have been ill most of the night now , the plates were cold as well as most of the food i had fish and chips which I have regularly when out , the fish was mainly bread crumbs you had a very small portion of chips and for what you got it's over priced , I had been warned about the place ,I will not be going back there
jonathan taylor . 2023-03-29
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Lovely food and staff. Thank you!
Laura Gowing . 2023-03-19
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Fa tactics Sunday lunch, the pork is a must have. Service is also great.
Ann Martindale . 2023-03-14
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Very pleasant and welcoming hosts. Nice cosy astmosphere. Reasonable food with specials menu as well. Tonic drinks are small size so not good value and very little to drink. Other drinks normal size. Overall worth a visit.
Pat Watkins . 2023-03-12
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Booked in for Sunday lunch,five plus one dog. We all had a different main and we all agreed that it was the best Sunday roast we have had. Definitely the place to be.
geoff bowskill . 2023-03-09
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Family and friends gathering here following the wedding Vow Renewal of our son and daughter -in-law. The venue was booked only the week earlier, yet despite this the staff were excellent in terms of attentiveness and service. Nothing was too much trouble for the staff....
ianfC2010GW . 2023-03-05
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Have had probably the best Thai Green Curry ever at The Swan Coombe Hill. To be honest, it looked a little bit green. But WOW, did it taste fabulous. Service was spot on considering they were busy. Please, when you go out for an enjoyable...
798Chris777 . 2023-03-03
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Great food. Was let down by the waiting and service a bit. Bit other than that was really enjoyable.
Ben Lewis Tierney . 2023-02-25
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The Swan is a fabulous place, the food and service is fantastic. The food is fresh, tasty, a great selection, and big portions. The staff go above and beyond to be helpful, kind, and considerate. We go in with our disabled son and all the...
Justine S . 2023-02-24
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Great food at good prices and lovely waitress, Lulu...
susie homer-pryce . 2023-02-22
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After phoning to make sure that it would be ok for our coach party to stop off for a couple of beers following a day of rugby at Ross, we were asked to leave shortly after arriving and putting in the order of £300 across...
Bigcoley . 2023-02-12
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Arrived this afternoon for lunch, absolutely gorgeous food, brilliant staff who were more than happy to help at any time. Would definitely recommend this gorgeous restaurant for well priced and well presented food. Highly recommend! Well done to all the staff.
melissaroses2023 . 2023-02-12
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Visited the swan last week for a lovely meal with friends. On arrival staff was very welcoming. The food was great and the service was efficient, the floor staff certainly know what they’re doing! Had the best experience will definitely return
685niamhp . 2023-02-09
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We booked a table to catch up with friends as the pub was open until 10.00p.m. The woman working the bar decided that she was closing at 9.00. In stead of having the courtesy to let the two tables of guests still sat at their...
Barneysoo . 2023-02-09
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Booked an evening table to meet friends as the website stated the opening hours until 10.00 p.m. At 9.00 the background music was turned off and the woman working behind the bar began closing, when asked why she replied as there was only two tables of a total of 5 people there was no point in remaining open and she was closing early. Had she come to our table explaining her actions we would not have been made to feel so unwelcome. She was abusive and unprofessional and obviously should not be working in the hospitality industry. Imagine if we all closed and left our businesses at our own discretion. As we left a car pulled into the car park and the people found the door to the pub was locked. I would urge people to go to the Gloucester Old Spot and not the swan if want to experience good food and courteous staff. We will not be returning but as the staff said she doesn’t care! 😡😡
Sue Barnes . 2023-02-09
MORE AT Google
Wow! Ate here at the recommendation of our Airbnb hosts and what a SUPERB meal. Portions were generous and the food was exquisitely cooked, full of flavour and piping hot. Loads of choice and attentive but not overly fussy waiting staff. A 5 star recommendation from us and I look forward to eating here again.
stephen lewis . 2023-01-28
MORE AT Google
Great pub for a meal. Excellent food with friendly service Great steaks and hamburgers. Well worth a visit.
Adrian Cross . 2023-01-25
MORE AT Google
We stayed here with our motorhome and the staff couldn't have been more helpful or welcoming. They managed to fit us in for a meal and the food was fantastic. I'm not vegetarian but I had the portobello mushroom with halloumi burger and it was...
Trek216947 . 2023-01-19
MORE AT TripAdvisor
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1990 Opinions
We visited the Queens Head Pub in Gloucester this evening for what was supposed to be a warm and memorable farewell party, but sadly, the experience left much to be desired. We had booked a table for 8 well in advance, but two additional people joined us last minute, something that’s not uncommon at gatherings. Instead of accommodating this small change with a bit of flexibility, the lady serving us acted more like a strict hostel warden than a friendly host. The attitude was brusque, unwelcoming and lacked hospitality completely. Rather than taking care of us with a smile, we were met with a sour expression and curt comments about our party size. While they arranged for a table for 10 after some discussion, soon it was announced that food choices were limited to mains only ( at 8 pm). No sides or starters were available, very strange and unlike other pubs in and around. Adding to this, when one of the friends picked a chips from another’s plate we were immediately told off saying food cannot be shared and an extra service charge will be added. Instead of helping us find a solution, made us feel like we were an inconvenience. The rudeness didn't stop there; throughout the evening, this person seemed impatient. It genuinely felt like we were being chastised for daring to enjoy ourselves. The food itself was average at best, but any enjoyment we might have had was completely overshadowed by the poor service. At a time when we wanted to celebrate and relax, we were made to feel uncomfortable and unwelcome. A little courtesy and flexibility go a long way in hospitality, and unfortunately, Queens Head seemed to lack both. If you're looking for a pub with a friendly atmosphere and accommodating staff, I’d recommend steering clear of this one. We left disappointed and regretting choosing this venue for such an important occasion.
88 Opinions
This place is such a beautiful atmosphere great staff and so friendly! Food came out on time and was perfect i would recommend coming here for food and drinks with family!
1015 Opinions
Had a late night last minute check in due to needing a place to stay as my in laws had covid (i was meant to be staying at theirs). I was anxious and panicky about it but check in was easy and the room was clean and quaint
1147 Opinions
181 Opinions
No food ordered so can't comment. Lovely local bar. The only decent place to go in Cleeve that's not a pub filled with pubgoers.