Based on 952 opinions finded in 3 websites
Based on 952 opinions finded in 3 websites
Opinions
Was a bit annoyed as didnt receive the Coca-Cola which we ordered
Frayalea . 2024-08-07
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Beautiful piece of plaice. So thick and tasty. Go to Queens for the best fish in town. Can’t be beaten.
Ann . 2024-08-06
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The delivery driver came to the door, my partner said to him, "hi, how are you doing" to which he said nothing and after he took the food and said thank you he just walked off, very rude delivery driver
Lauren . 2024-08-03
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The kebabs lately from Queens seem to have big chunks at the bottom of the pitta instead of the good thin kebab meat. Have noticed this for the last year or so, really not good at all as the chunks at the bottom are disgusting offcut pieces. Really not good. Really seems like they are trying to weigh the kebab down with the bad bits & then put a few good bits of kebab meat on top, really poor.
Josh . 2024-08-02
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Really good food (mixed kebab in Naan is amazing) but totally let down by rude and miserable serving staff.
Daniel Rose . 2024-07-27
MORE AT Google
We stopped using just eat because every time they did not deliver properly. They don’t read the numbers and always go to end of lane , wait then come down as we are outside. We said that how do they not read the numbers and that the order will be cold and he just laughed . Not good!!!!!!!
William . 2024-07-26
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Tasty food, definitely will go there again!
Kerry . 2024-07-26
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Lovely Restaurant, specially the foods and the service
Kosi Donou . 2024-07-26
MORE AT Google
Received wrong order, and delivery took no responsibility, ordered fish chips - was left with chicken tikka and chips and sausage.
Alison . 2024-07-25
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Absolutely delicious! Best in town and best value for money. Can’t beat Queens.
Ann . 2024-07-23
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Lovely food , 1st time 👌🏻, thanks
Jamie . 2024-07-22
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The restaurant section was closed even though we arrived an hour before closing time.
David Beddington . 2024-07-16
MORE AT Google
Had to walk Mike up road, food order was wrong.
william . 2024-07-16
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food was cold and took forever to arrive. time kept getting longer
Matt . 2024-07-13
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Brilliant fish every time. Can’t get better anywhere else, especially the price. Thank you Queens.
Ann . 2024-07-12
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Stone cold spring roll but chips and fish hot
miss . 2024-07-09
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Food is hit & miss. Sometimes chips are cooked properly, sometimes not.
X44XBX . 2024-07-08
MORE AT Google
Only minor. Asked for salt and vinegar but none added.
John . 2024-07-06
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Food turned up about 40 mins late, was lukewarm, so I had to reheat in the oven. Have never had an issue before, but probably won't risk it in future.
Guy . 2024-07-05
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food great, ordered for 7:15, arrived at 7:50 but think it was because we ordered on a Friday and the restaurant was probably busy
Christopher . 2024-07-05
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would not order fish again paid 8.95 for a cod was like a smal cod rest of food was a good standard
Nick . 2024-07-03
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Delivery time awful - nearly an hour late - then get a courier who can’t read instructions. Fish small and curry sauce so thin !! Going back to their bad ways !
Megan . 2024-07-03
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Delicious as usual. Thanks for the extra when the plaice is a bit small. Much appreciated.
Ann . 2024-07-02
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WOW... The best Chippy in Gloucester my First and and will be back
shaun . 2024-07-01
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I was sceptical about ordering as last time was awful but really pleasantly surprised- on time - hot and fish was superb !!
Megan . 2024-06-29
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Delicious plaice as usual. A little late but worth waiting for! Best fish in town.
Ann . 2024-06-28
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Fish and chips good, but a salad that was ordered and paid for was not delivered.
Alex . 2024-06-27
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Delicious as always! Just enough curry sauce!
Greg . 2024-06-24
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2/4 times our order has been wrong
natasha tereszczak . 2024-06-22
MORE AT Google
Staff will be abrupt and almost surly if you ask them to repeat themselves (road noise behind and fryer noise infront . Handed me my change whilst looking over her shoulder and talking to other staff .
Paul Harrison . 2024-06-21
MORE AT Google
Fish a bit on small side but otherwise very good fish and chips
Damien . 2024-06-15
MORE AT Google
You only gave us 2 sausages and we paid for three
Gemma . 2024-06-14
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Delivery time kept going up took over an hour to get to me and then came cold
Zoe . 2024-06-14
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Food Good / okay - fish a bit too wet and greasy. Fsh and Chips twice should not take this long. 1hr 15 miins... from a 30 minute delivery time, 1 miles down the road. Watched in app that driver was there waiting for ages - probably annoyed as well. Really slow for a basic order.
Ian . 2024-06-08
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Food took a very long time to come.
Charlotte . 2024-06-07
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Food arrived but drinks missing... was the driver thirsty AGAIN!!
Nicola . 2024-06-06
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Great Kebab and great pricing. Loved it.
Alan Voice . 2024-06-05
MORE AT Google
Fish was the smallest I have ever seen! Baring in mind that I ordered Large cod!! Chips were reheated. Absolutely disgusting! Now have spent the entire afternoon in the bathroom!! I will be reporting them
Sharon Dalton . 2024-06-04
MORE AT Google
The app told me that the driver was at the restaurant for at least 45 mins before showing on way. When arrived he had delivered to one other customer not far from me. Food arrived cold. It was 50 minutes late from expected delivery time.
Juliet . 2024-06-01
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Got given the completely wrong order. Rang the restaurant and said there was nothing they could do. I've request for full refund.
Amy . 2024-05-31
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Did not collect order , rang to let them know I wanted to cancel it however was still charged
Alana . 2024-05-31
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Great food. Good portion sizes.
Mari . 2024-05-28
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Great tasting food, good portion sizes. Everyone enjoyed it
Nick . 2024-05-25
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good service i did ask them not to put to many chips in as a=i am oap a lot gets wasted
pauline . 2024-05-25
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Wait time was ridiculous if I had known it would have been so long I wouldn’t have ordered also I left a note for the driver to call and he rang my door bell waking up my kids
Paula . 2024-05-24
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lettuce was rotten brown and vile looking chips were really hard couldn't eat, binned food as inedible made a complaint to be told no refund will not order again not happy!
dawn . 2024-05-23
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luke warm. I would be interested to know what time it left the restaurant
Fiona . 2024-05-23
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it was fine being early as we order it just hoping for not a long wait . it was so fresh and hot today
Rodney . 2024-05-22
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once again delivery time was changed more than once. This needs to be addressed as this has happenend many a time but only with this restaurant.
DEBBIE . 2024-05-17
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When food was order delivery time 6.20 - 6.40 food arrived at 7.45 wondered if food was actually going to e delivered. Very poor. :(
MANDY . 2024-05-16
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The order was never delivered but says was delivered on the app
Louis . 2024-05-15
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Queen's is a fabulous place for food. Service is quick & All the food is delicious..5 Stars from me... I Love the Chicken Tikka Nann 😋
Tracey Smith . 2024-05-15
MORE AT Google
It took over an hour and a half for delivery, delivery time changed 5 times. Had to call to find out where order was. When it arrived the meal was cold.
Anne . 2024-05-15
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Once again no complaints. Superb piece of plaice and delivered on time. Thanks. Queens is the best!
Ann . 2024-05-14
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I tried yummy vegetarian 🍔 and 🍟 here. :)
Sakshi . 2024-05-11
MORE AT Google
waited over an hour. kept extending the time so I couldn't complain. this is becoming a habit with this chip shop. placed order at 5.45 still not arrived currently 8.15 and been delayed again
tom . 2024-05-10
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Delivery time changed from original time food was ok they either don’t read notes or ignore notes
Chris . 2024-05-10
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Chips to scrumpy and very spiky
richard . 2024-05-07
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ordered a chicken burger and a cheese burger, both came consisting of the bun, lettace and cucumber ... no burgers inside. delivery was half an hour late and my refund request has been declined. Not the slightest bit inpressed, if i could rate minus 5 stars i would
Sophie . 2024-05-06
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Apparently my app went to collections not delivery so had issues with that and then had to reorder again. The food came lukewarm and when my parents opened the paper so much oil leaked out & it was sitting in so much oil. Cod bites became very soggy & everything else chips n fish was lukewarm. My parents said never again.
Sarah . 2024-05-04
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OK this time after problems yesterday. Lovely plaice. Thank you.
Ann . 2024-05-04
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Not sure who sources the driver but food ordered at 1703 and arrived at 1919 terrible service will not be using again. Food was warm and not hot also. Very very unhappy.
Kerry . 2024-05-03
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Spent nearly £40 to get no food delivered thanks won’t be ordering from you again
Neil . 2024-05-03
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Good food; chips seemed slightly lunch time ish. The battered burger should have had a salad with it but this was missing
Mike . 2024-05-03
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Have ordered from Queens many times and this is the first time it’s been a little average. Ordered a large chips (the most exciting part!) and the portion was so small! Also asked for salt and vinegar but didn’t get any, which is v sad because it’s simply not the same when you add it at home :( the fish was excellent though!
Victoria . 2024-05-03
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Not the nicest chippy we have had but not the worst.
Tash . 2024-05-01
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the kebab in naan bread was lovely only Fort was not enough sauce . its a pity u couldn't get more or choose 2
Rodney . 2024-04-30
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Awful service, app originally said 08:50 - 09:10 and was happy with that delivery time. It turn up cold at 21:40! We had to microwave the fish n chips and it was then hard and disgusting. Extremely unhappy. Also one fish was fleshy and looked ok and the other was the worst piece of fish I have tasted and could not eat it because of all reasons above. I require a formal complaint to be raised and a refund.
Jenny . 2024-04-30
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Fabulous & lovely and crispy and hot
Sarah . 2024-04-29
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ordered at 16.45 didn't turn up till nearly 7pm not happy
Talia . 2024-04-26
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Excellent food. Delivered hot. Large portions and great quality.
Steve . 2024-04-26
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First time ordering from Queens and well it was nothing special. When I rang up I could barely understand them. I won't order from there again.
Vicky . 2024-04-25
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soggy food. barely warm. very late
Natasha . 2024-04-24
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Normally good but dry, tasteless and missing things
Andy . 2024-04-24
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Absolutely delicious. You can’t beat Queens for superb quality. Shall be ordering again on Friday. Thank you
Ann . 2024-04-23
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Food was at best luke warm very disappointing
Craig . 2024-04-22
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Generally always really good - curry sauce always too runny.
Scott . 2024-04-22
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First time from here, fish was lovely, chips were perfect. Just the right temperature and delivery driver friendly. Thanks
Kelly . 2024-04-20
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Best chips, Best onion rings, best Donner kebab EVER!!!! THANKYOU. P.S. Packaging also superb
Marc . 2024-04-20
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very poor only 3 items in order, chips paid for not in order. rang shop told to drive round there will give me extra chip?? I asked for driver to deliver chips told no available drivers. Had to get food from another chip shop, by which time delivered item were spoilt. Exasperating experience would not use again. Refund not offered until I demanded it - let's see if it turns up?
Kevin . 2024-04-20
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A delicious piece of plaice. Queens are very thoughtful and always provide very good value for money. You can’t get better service.
Ann . 2024-04-19
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Excellent food, excellent service, brilliant value for money... honestly, best chippy in Gloucester!
Ratman Ruffus . 2024-04-18
MORE AT Google
Food comes nearly 2 hours late delivery driver was rude and said I couldn’t have my food cause I said I was going to complain never ordering from here again
Mary . 2024-04-16
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The food arrived tepid and lumped together. The delivery driver said had waited at previous delivery address for 25 mins. The App said driver at restaurant until just before he arrived so I had no idea it had been cooked so long.. I didn't realise would not get delivered straight from restaurant...am very disappointed as previously had nothing but praise for Queens Fush and chips
Dorothy . 2024-04-16
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Got the wrong order Got some else order
Alice . 2024-04-10
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Received the wrong order and when I called I was asked what I wanted…I wanted my order but was then told I had to collect as they had no drivers. I could understand if it was 9pm but it wasn’t even 6.30pm. Just Eat also won’t refund because I can’t send a picture of the wrong order I received. Absolutely abysmal from both
Shelley . 2024-04-09
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Excellent Fish, Chips and Curry Sauce takeaway. Parking can be limited during busy times (Friday evenings particularly). The batter is always crispy on the cod and haddock and the chips aren't at all soggy.
Dave Treweeke . 2024-04-08
MORE AT Google
From recent experience I know the food is going to arrive approximately an hour after the estimated delivery time but usually it's worth the wait. This evening the food was stone cold & the driver didn't even speak.
Susanne . 2024-04-04
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Tasty as always & especially glad to see they're no longer using Styrofoam containers! 😁 Thank you!
Kate . 2024-04-03
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The chips and battered sausage were amazing but the curry sauce had bits in it if u had a smooth one with no bits in the would go down very well with the customers. But it was lovely and me and my partner enjoyed it
Julie . 2024-04-03
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Sadly for the first time we were not happy with the meal provided. The fish was dry and a good portion of the chips was thin, hard clippings. Not the standard we have become used to from Queens
Maureen . 2024-04-02
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chips looked and tasted like they had been left on the hot plate for hours, food was delivered late and stone cold, cod was rubbery and portion size has dropped dramatically. Not sure what has happened but things need to change here quickly.
James . 2024-03-30
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Over 2 hours late, cod missing
Nicola . 2024-03-29
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Absolutely yummy & nice & hot !!
Sarah . 2024-03-29
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I ordered at 6:50, said 45 mins. Turned up at 10pm. So late it was funny. Also cold so been sat a while. Not the first time it’s been late either. I’d suggest to all to not order on just eat. Food is usually good though.
Daniel . 2024-03-29
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Took 2 hours to come and was cold
charmaine . 2024-03-28
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Nothing to do with the chip shop we order from, food is always good. The Just Eat estimated delivery time updated about 4 or 5 times eventually getting delivered over two hours after we ordered. This has happened a lot. Sometimes we'll order about 6ish and it won't come til gone 8 and my 11 year old son has school in the morning. Just got really unreliable lately. Will have to consider other options.
Dean . 2024-03-24
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When ordered it said a 30-40 minute wait, yet waited over an hour
Issy . 2024-03-23
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Delicious!! What more can I say. Look forward to my regular order. Can’t beat Queens and the stamps collected are a bonus.
Ann . 2024-03-22
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DO NOT ORDER FROM QUEENS HAS THERE IS NO SUCH THINGS OF CUSTOMER RIGHTS THEY ARE ONLY CONCERNED TO MAKE MONEY I ASKED FOR LARGE FISH GOT SMALL WHICH IN THERE EYES WAS LARGE A SHRIMP IS BIGGER RUDE ON PHONE AND THEY SAID NOTHING WE CAN DO CHIPS PORTIONS WAS SMALL I ASKED FOR SALT AND VINEGAR BUT DID NOT GET THAT WHAT A SHAME FOR QUEENS, I CAN DEFINITELY DO A BETTER JOB MARKS OUT IF 1 to 10 DEFINITELY A 0
Tina Riselli . 2024-03-21
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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