Based on 967 opinions finded in 3 websites
Based on 967 opinions finded in 3 websites
Nº 224 in 433 in Gloucester
Nº 4 of 5 Seafood in Gloucester
Opinions
Absolutely delicious as usual. Come to Queens for the best fish meal.
Ann . 2024-12-06
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It was great, and still hot when arrived
Sabine . 2024-12-04
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Was barely any garlic mayo was you scared of running out?
Oliver . 2024-12-02
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Chips were nice and cheese burger but chicjen burger awful no flavour and soggy
miss . 2024-12-02
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Got completely the wrong order. Driver was no help didn’t appear to understand the issue and just left the order and went
Shirley . 2024-12-01
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Order never turned up, can't get through, keep getting told it's on its way,
Jane . 2024-11-30
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The fish was exceptional and the order was on time thank you
Carol . 2024-11-30
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Great Cod and chips. Food was delicious
Chris . 2024-11-30
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ordered my food before 6:30 came just before 19:45
Michael . 2024-11-30
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Excellent food as always 👍🏻 thanks 👌🏻
ian . 2024-11-30
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we was short of a meal but we had xtra fish so we made the missing meal and it was excellent
Julie . 2024-11-29
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Still not actually delivered!!!!
Laura . 2024-11-27
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Lovely delivery chap👍 very polite and did not mind my noisy dog🙏. Thanks
Chris . 2024-11-27
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What can I say! Such a delicious piece of plaice. Come to Queens for the best fish in town.
Ann . 2024-11-26
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Perfect, as always! The food was delivered very quickly, and is always beautifully presented. Top marks...
Robert . 2024-11-26
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Delivery driver first class service 5🌟
Mark . 2024-11-23
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We ordered curry sauce and you gave us gravy. We’ve had a lot of takeaways from here before and the fish was half the size it normally is. The mixed meat in a tray was 60% salad and hardly any meat. Very disappointed with this order
James . 2024-11-23
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Excellent quality good service.
Mike . 2024-11-22
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I think it was leftover stuff from lunch it was all cold very disappointing, queens come on what going on
Simon . 2024-11-22
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Used to be happy to split and wrap separate the bag of chips for my two kids (one likes mayo one doesn’t) but now all of a sudden the lady said “other customers are complaining” doubt they was. Clearly a lie because they are lazy and money motivated. What would splitting a bag I paid full money for matter? I’ve still paid the full price. Ann’s chippy don’t mind doing it. So that’s where I will be going. The tone and condescending tone she used was a factor also.
K . 2024-11-22
MORE AT Google
The delivery time kept changing, it was not a big issue but I'd prefer to be given the latest possible time rather than an early estimate that gets later and later. However I can understand the difficulty of gauging how busy the shop will be.
Lisa . 2024-11-22
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Good food, just always something missing from the order. 3rd order and 3rd issue. Not ordering again
Ashley . 2024-11-22
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What can I say! Absolutely delicious as usual. Recommend Queens for the best fish in town for quality and good value for money.
Ann . 2024-11-22
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basically a kids meal for £21... Never ever again will I buy anything from yous.. absolute rip off.. 1 sausage, 1 small fish and around 20 chips, curry sauce plus £1.99 delivery joke.. Stay away people and don't get ripped off.. Good job I didn't go to collect or it would have been taken it back to the shop for a refund
Rovert . 2024-11-19
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Again a superb piece of plaice. Can’t beat Queens for quality and very good value for money. Thank you.
Ann . 2024-11-19
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Good value kebabs etc and open on Sundays. Ample car parking spaces too.
Gareth Lewis . 2024-11-19
MORE AT Google
Very late. Nearly 1hour. Food was cool but ok not happy would like some refund
Stephanie . 2024-11-17
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Not very happy as prearranged delivery as other food was ordered and cos my father has dementia its important to stipulate time. I rang Queens a couple of times to be told firstly driver was 3 minutes away to find over 20 minutes later they still tb
Jo . 2024-11-16
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Delicious plaice again. Can’t beat Queens for quality and value for money. Come and try it.
Ann . 2024-11-15
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Waited nearly 2 hours for my order. When I call to enquire, the staff were rude, didn’t even apologise and then put the phone down. They said it was on the way when I called, but still took another 30 minutes to arrive. Obviously food was only warm, fish and chips had gone soggy. Not even worth 1 star. I won’t be going back.
Barrie . 2024-11-15
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Says delivered on your app. Nothing has been delivered at all. Absolutely pathetic!
Matt . 2024-11-15
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Order was 30 mins after original time given, but worse than that, the Fish and Chips were disgustingly greasy and luke warm. Can honestly say that is the worse Fish&Chips I have ever had.
Chas . 2024-11-15
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Driver was rude I had to literally go and find the driver for the food which resulted in cold food told the driver I was reporting him his apptitude was do I care Called the restaurant they wanted me to go to the restaurant to pick up warm food
Chris . 2024-11-14
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Best Peris in Gloucester. Always fresh and hot
Michelle . 2024-11-14
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We did a large family order of food through Just Eat with this restaurant. Unfortunately, the order was delivered to the wrong address (totally different area from the address given to them) with our contact details on it. We know this as the individual who had also placed an order from them received it and rung us to inform us. This is a data breach of GDPR but something that the restaurant would not admit to and were quite rude to my daughter when she rang them about it. They offered no apology at all. This isn't something I expect from this popular restaurant and one that we have used many times before. When we then got the order again with my wife collecting it from them, rather than another risk of poor delivery, the restaurant decided to say that on Just Eat that they had delivered it to us in an attempt to maintain their delivery status. This has put us off ever using them again and will deliberately use another one. Totally unacceptable and deplorable.
Glyn B . 2024-11-13
MORE AT TripAdvisor
lovely fish with crispy batter, and it came in a box so not stuck to the wrapper. Scallops were yummy. not sure the recipe for curry is quite right though. Food was like warm once it arrived so would advise using an insulated bag to keep it warm en-route. Will order again
Jennifer . 2024-11-13
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Absolutely delicious plaice and worth waiting for even though very late. Queens are the best fish shop in town. Give them a try - reasonable prices.
Ann . 2024-11-12
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The delivery driver kept asking me for the code number, I had no idea what he was talking about. At one point I thought he was going to refuse to hand over the food. This is the second time this has happened it needs sorting.
DAVID . 2024-11-12
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Don’t normally order any chips as I find the cod on its own enough. But the size of it is getting so much smaller but still the same ridiculous high price !! You really need to take note
Megan . 2024-11-11
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Freshly cooked so had to wait a while but worth the wait.
Nigel C . 2024-11-11
MORE AT Google
Great delivery great fish and chips the way it should be
Chris . 2024-11-09
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order was due at 6:55 turned up at 7:40 and also food was cold
Annie . 2024-11-09
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Always guaranteed delicious food 👍🏻
ian . 2024-11-09
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Terrible! Ordered cod and chips, only got chips! Most expensive chips.
Alex . 2024-11-08
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This is my go to take away. Tonight delivery took longer than expected which I don’t mind but the food was delivered cold. The meat was also dry had lack of sauce
Ria . 2024-11-08
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starving waiting for food and they delivered somwere else never ordering again
Sandra . 2024-11-08
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Piece of haddock smelled very strongly and tasted unpleasant.
Rebecca . 2024-11-04
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Food still lovely and hot. Everybody enjoyed their meal! Would definitely recommend.
Skye . 2024-11-03
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Everything great just had to microwave as was cold just eat was good to offer a refund to reflect this so happy apart from re heating food itself lovely
Mervyn . 2024-11-02
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we was missing a large portion of chips
Jason . 2024-11-02
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Order placed at 5.30pm, delivered barely warm at 7pm. Although frustrated to wait for the delivery, when it arrived it was tasteless and luke warm.
Leslie Johnson . 2024-11-01
MORE AT Google
A really delicious piece of plaice as usual. Can’t beat Queens for quality. Come and try it!
Ann . 2024-11-01
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Food was terrible chips were undercooked. The lamb was chewy what were them cubed bits absolute rotten.
Harry . 2024-10-31
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Food was very good as usual Delivery was delayed by driver picking up from KFC on his way to us?
Martin . 2024-10-30
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Normally when your food comes it’s bulging in the box this time it was half full thinking someone made a mistake but when I open next one same so not happy just recently it’s been getting worse it’s a shame cause the food is great
andy . 2024-10-29
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Can’t beat Queens for the best fish and great value for money. Go to Queens every time. Also the stamps awarded give you a £6 approx. off every 5th meal.
Ann . 2024-10-29
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first time ordering from Queens Fush & Chips restaurant, the food was hot and delicious. The delivery driver was friendly and polite.
susan . 2024-10-28
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Always have good service from Queens. Fish delicious as usual. Best fish in town.
Ann . 2024-10-25
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Really greasy overcooked Fish not going at all
Paul . 2024-10-24
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What has happened to your mushy peas ? More like bullets !
Natalie . 2024-10-24
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The delivery driver would not provide the foods asked for bank details! Sent back!
Keith . 2024-10-23
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Food arrived at 1925 after ordering at 1755 and it was wrong.
Rob . 2024-10-23
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Always look forward to my plaice. Never disappoints. Thank you Queens.
Ann . 2024-10-22
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The fish was glorious. It was cooked to perfection and tasted lovely. There were not too many chips. A lovely meal
Sylvia . 2024-10-21
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Lovely ladies who serve customers. Portion sizes have got noticeably smaller and hygiene is pretty gross. Food on clothes (no apron worn) has gone into my chips before and I've seen them wipe down the chip scoop from the night before with a paper towel before using it.
Lisa “Numinousblonde” . 2024-10-19
MORE AT Google
Arrived late and really cold usually great 😔
Kelly . 2024-10-18
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Ordered at half 4 for delivery at 1715. didn't arrive until 1815. Food cold and had to warm up
Maxine . 2024-10-18
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Delicious. Can’t beat Queens .
Ann . 2024-10-18
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Great food and great service from the team. This place is a must to visit
Robin Halle . 2024-10-17
MORE AT Google
Food took forever to be made, (only ordered 1 portion of chips and 2 battered sausages so nothing taxing) and when it did come it was cold and somehow stale, below average and definitely not worth the wait, would steer well clear.
Georgie . 2024-10-13
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Food was awful! Cold, undercooked, mushy, salad underneath warm food so limp. Will not order from here again. Threw most of it away
Samantha . 2024-10-13
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Not delivered and sent order to the wrong house. When we called to query they said we would have to come and collect it. It was over an hour later than planned delivery time.
jackie . 2024-10-12
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Not sure about special meal with the portion size should be labelled under the kids meal section almost £7 and still hungry Shame you can’t put a picture of it
chris . 2024-10-12
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Food was stone cold, absolutely terrible
Arther . 2024-10-11
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The food was wrapped very well. it's was hot when it came. love the food . at Queens fish and chips restaurant. very happy. nice food very enjoyable. Thank you
Tracy . 2024-10-11
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Always look forward to my regular order from Queens. Never disappointed and always get good service from them. Thank you.
Ann . 2024-10-11
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Absolutely spot on, up there with the best food going 😊
Chris . 2024-10-09
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Lovely fish and chips. Prompt delivery.
Liz . 2024-10-09
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Well done for getting my order to me with flooding hampering delivery. Delicious as usual x.
Ann . 2024-10-08
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best onion rings in the world 🌍
Lisa . 2024-10-07
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Delicious food and arrived early.
Matthew . 2024-10-06
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This was without doubt the worst fish and chips we have eaten, the fish was reheated, the chips were cold and the mushy peas were anything but just a small tub of partially crushed peas
Chris Penfold . 2024-10-06
MORE AT Google
One of the better Fish and Chips in Gloucester
Michael Evans . 2024-10-05
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The cheese burgers are not very nice
Chey . 2024-10-04
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Very hot, fresh tasting, large portions. Lovely staff
Jennifer . 2024-10-04
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Food is fantastic but the just eat delivery was very poor. Tracked the delivery and the time of estimated got longer and longer. Food was warm. This needs to be looked at by the service provider as when delivered there were a further 2 orders in the bag to be delivered. This is a poor show by Just Eat.
Steve . 2024-10-04
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Delicious plaice as usual. Queens is the best quality and best price . Thank you
Ann . 2024-10-04
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Food was just under an hour late. And food was missing from order.
Liss . 2024-10-02
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As usual, delicious plaice. Can’t beat Queens for quality and value for money.
Ann . 2024-10-01
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An extremely long wait, with delivery times changing, on a Monday night! Food was cold when it arrived. The batter on the fish was awful, with most of it stuck to the wrapping. Would not order from here again, unless you like cold, late food.
Martha . 2024-09-30
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Portions are small for the price you pay. Otherwise no complaints
Kay . 2024-09-30
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Seem to be incapable of getting an order right….drinks missing, order was wrong yet circled on the order notes. Do wonder if they do it on purpose sometimes.
Ashley . 2024-09-29
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put lettuce and tomatoes in your burgers as shown. just a burger between 2 dry baps is shocking
Paul . 2024-09-29
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Hour and to deliver it originally said 20 mins at first
Christy . 2024-09-29
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Order left on doorstep and it was the wrong order
richard . 2024-09-29
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Could not cancel the order as courier was already there even though they had been waiting well over half an hour at the restaurant. Expected time of arrival kept changing and even didn’t update when the time it was meant to be here had past. Ended up ringing the restaurant who said the food was on way when it was not.
Catherine . 2024-09-28
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just short of one hour after ordering. Apparently courier was waiting for a second order.
John . 2024-09-28
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delivery timing changed 5 times and food 2h later than ordered....for fish an chips!
Alan . 2024-09-28
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Fabulous piece of plaice. I order regularly from Queens and am never disappointed. Great quality fish. Queens can’t be beaten for quality or price. A bargain!!
Ann . 2024-09-27
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standard on food quality would I order properly not as 19 quid for 3 things however took just over an hour and the food was cold
Ross . 2024-09-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Bloody lovely well priced the guy is very friendly and is nice to have a chat with and cooks it fresh when you walk through the door. the fish and chips are so miost and jucy