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4,00

Based on 952 opinions finded in 3 websites

4.0Ambience4.0Cuisine4.0Price4.0Service
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comment_iconOpinions

Was a bit annoyed as didnt receive the Coca-Cola which we ordered

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Frayalea . 2024-08-07

MORE AT Just Eat

Beautiful piece of plaice. So thick and tasty. Go to Queens for the best fish in town. Can’t be beaten.

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Ann . 2024-08-06

MORE AT Just Eat

The delivery driver came to the door, my partner said to him, "hi, how are you doing" to which he said nothing and after he took the food and said thank you he just walked off, very rude delivery driver

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Lauren . 2024-08-03

MORE AT Just Eat

The kebabs lately from Queens seem to have big chunks at the bottom of the pitta instead of the good thin kebab meat. Have noticed this for the last year or so, really not good at all as the chunks at the bottom are disgusting offcut pieces. Really not good. Really seems like they are trying to weigh the kebab down with the bad bits & then put a few good bits of kebab meat on top, really poor.

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Josh . 2024-08-02

MORE AT Just Eat

Really good food (mixed kebab in Naan is amazing) but totally let down by rude and miserable serving staff.

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Daniel Rose . 2024-07-27

MORE AT Google

We stopped using just eat because every time they did not deliver properly. They don’t read the numbers and always go to end of lane , wait then come down as we are outside. We said that how do they not read the numbers and that the order will be cold and he just laughed . Not good!!!!!!!

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William . 2024-07-26

MORE AT Just Eat

Tasty food, definitely will go there again!

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Kerry . 2024-07-26

MORE AT Just Eat

Lovely Restaurant, specially the foods and the service

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Kosi Donou . 2024-07-26

MORE AT Google

Received wrong order, and delivery took no responsibility, ordered fish chips - was left with chicken tikka and chips and sausage.

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Alison . 2024-07-25

MORE AT Just Eat

Absolutely delicious! Best in town and best value for money. Can’t beat Queens.

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Ann . 2024-07-23

MORE AT Just Eat

Lovely food , 1st time 👌🏻, thanks

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Jamie . 2024-07-22

MORE AT Just Eat

The restaurant section was closed even though we arrived an hour before closing time.

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David Beddington . 2024-07-16

MORE AT Google

Had to walk Mike up road, food order was wrong.

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william . 2024-07-16

MORE AT Just Eat

food was cold and took forever to arrive. time kept getting longer

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Matt . 2024-07-13

MORE AT Just Eat

Brilliant fish every time. Can’t get better anywhere else, especially the price. Thank you Queens.

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Ann . 2024-07-12

MORE AT Just Eat

Stone cold spring roll but chips and fish hot

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miss . 2024-07-09

MORE AT Just Eat

Food is hit & miss. Sometimes chips are cooked properly, sometimes not.

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X44XBX . 2024-07-08

MORE AT Google

Only minor. Asked for salt and vinegar but none added.

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John . 2024-07-06

MORE AT Just Eat

Food turned up about 40 mins late, was lukewarm, so I had to reheat in the oven. Have never had an issue before, but probably won't risk it in future.

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Guy . 2024-07-05

MORE AT Just Eat

food great, ordered for 7:15, arrived at 7:50 but think it was because we ordered on a Friday and the restaurant was probably busy

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Christopher . 2024-07-05

MORE AT Just Eat

would not order fish again paid 8.95 for a cod was like a smal cod rest of food was a good standard

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Nick . 2024-07-03

MORE AT Just Eat

Delivery time awful - nearly an hour late - then get a courier who can’t read instructions. Fish small and curry sauce so thin !! Going back to their bad ways !

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Megan . 2024-07-03

MORE AT Just Eat

Delicious as usual. Thanks for the extra when the plaice is a bit small. Much appreciated.

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Ann . 2024-07-02

MORE AT Just Eat

WOW... The best Chippy in Gloucester my First and and will be back

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shaun . 2024-07-01

MORE AT Just Eat

I was sceptical about ordering as last time was awful but really pleasantly surprised- on time - hot and fish was superb !!

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Megan . 2024-06-29

MORE AT Just Eat

Delicious plaice as usual. A little late but worth waiting for! Best fish in town.

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Ann . 2024-06-28

MORE AT Just Eat

Fish and chips good, but a salad that was ordered and paid for was not delivered.

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Alex . 2024-06-27

MORE AT Just Eat

Delicious as always! Just enough curry sauce!

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Greg . 2024-06-24

MORE AT Just Eat

2/4 times our order has been wrong

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natasha tereszczak . 2024-06-22

MORE AT Google

Staff will be abrupt and almost surly if you ask them to repeat themselves (road noise behind and fryer noise infront . Handed me my change whilst looking over her shoulder and talking to other staff .

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Paul Harrison . 2024-06-21

MORE AT Google

Fish a bit on small side but otherwise very good fish and chips

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Damien . 2024-06-15

MORE AT Google

You only gave us 2 sausages and we paid for three

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Gemma . 2024-06-14

MORE AT Just Eat

Delivery time kept going up took over an hour to get to me and then came cold

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Zoe . 2024-06-14

MORE AT Just Eat

Food Good / okay - fish a bit too wet and greasy. Fsh and Chips twice should not take this long. 1hr 15 miins... from a 30 minute delivery time, 1 miles down the road. Watched in app that driver was there waiting for ages - probably annoyed as well. Really slow for a basic order.

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Ian . 2024-06-08

MORE AT Just Eat

Food took a very long time to come.

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Charlotte . 2024-06-07

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Food arrived but drinks missing... was the driver thirsty AGAIN!!

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Nicola . 2024-06-06

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Great Kebab and great pricing. Loved it.

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Alan Voice . 2024-06-05

MORE AT Google

Fish was the smallest I have ever seen! Baring in mind that I ordered Large cod!! Chips were reheated. Absolutely disgusting! Now have spent the entire afternoon in the bathroom!! I will be reporting them

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Sharon Dalton . 2024-06-04

MORE AT Google

The app told me that the driver was at the restaurant for at least 45 mins before showing on way. When arrived he had delivered to one other customer not far from me. Food arrived cold. It was 50 minutes late from expected delivery time.

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Juliet . 2024-06-01

MORE AT Just Eat

Got given the completely wrong order. Rang the restaurant and said there was nothing they could do. I've request for full refund.

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Amy . 2024-05-31

MORE AT Just Eat

Did not collect order , rang to let them know I wanted to cancel it however was still charged

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Alana . 2024-05-31

MORE AT Just Eat

Great food. Good portion sizes.

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Mari . 2024-05-28

MORE AT Just Eat

Great tasting food, good portion sizes. Everyone enjoyed it

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Nick . 2024-05-25

MORE AT Just Eat

good service i did ask them not to put to many chips in as a=i am oap a lot gets wasted

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pauline . 2024-05-25

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Wait time was ridiculous if I had known it would have been so long I wouldn’t have ordered also I left a note for the driver to call and he rang my door bell waking up my kids

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Paula . 2024-05-24

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lettuce was rotten brown and vile looking chips were really hard couldn't eat, binned food as inedible made a complaint to be told no refund will not order again not happy!

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dawn . 2024-05-23

MORE AT Just Eat

luke warm. I would be interested to know what time it left the restaurant

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Fiona . 2024-05-23

MORE AT Just Eat

it was fine being early as we order it just hoping for not a long wait . it was so fresh and hot today

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Rodney . 2024-05-22

MORE AT Just Eat

once again delivery time was changed more than once. This needs to be addressed as this has happenend many a time but only with this restaurant.

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DEBBIE . 2024-05-17

MORE AT Just Eat

When food was order delivery time 6.20 - 6.40 food arrived at 7.45 wondered if food was actually going to e delivered. Very poor. :(

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MANDY . 2024-05-16

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The order was never delivered but says was delivered on the app

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Louis . 2024-05-15

MORE AT Just Eat

Queen's is a fabulous place for food. Service is quick & All the food is delicious..5 Stars from me... I Love the Chicken Tikka Nann 😋

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Tracey Smith . 2024-05-15

MORE AT Google

It took over an hour and a half for delivery, delivery time changed 5 times. Had to call to find out where order was. When it arrived the meal was cold.

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Anne . 2024-05-15

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Once again no complaints. Superb piece of plaice and delivered on time. Thanks. Queens is the best!

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Ann . 2024-05-14

MORE AT Just Eat

I tried yummy vegetarian 🍔 and 🍟 here. :)

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Sakshi . 2024-05-11

MORE AT Google

waited over an hour. kept extending the time so I couldn't complain. this is becoming a habit with this chip shop. placed order at 5.45 still not arrived currently 8.15 and been delayed again

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tom . 2024-05-10

MORE AT Just Eat

Delivery time changed from original time food was ok they either don’t read notes or ignore notes

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Chris . 2024-05-10

MORE AT Just Eat

Chips to scrumpy and very spiky

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richard . 2024-05-07

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ordered a chicken burger and a cheese burger, both came consisting of the bun, lettace and cucumber ... no burgers inside. delivery was half an hour late and my refund request has been declined. Not the slightest bit inpressed, if i could rate minus 5 stars i would

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Sophie . 2024-05-06

MORE AT Just Eat

Apparently my app went to collections not delivery so had issues with that and then had to reorder again. The food came lukewarm and when my parents opened the paper so much oil leaked out & it was sitting in so much oil. Cod bites became very soggy & everything else chips n fish was lukewarm. My parents said never again.

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Sarah . 2024-05-04

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OK this time after problems yesterday. Lovely plaice. Thank you.

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Ann . 2024-05-04

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Not sure who sources the driver but food ordered at 1703 and arrived at 1919 terrible service will not be using again. Food was warm and not hot also. Very very unhappy.

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Kerry . 2024-05-03

MORE AT Just Eat

Spent nearly £40 to get no food delivered thanks won’t be ordering from you again

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Neil . 2024-05-03

MORE AT Just Eat

Good food; chips seemed slightly lunch time ish. The battered burger should have had a salad with it but this was missing

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Mike . 2024-05-03

MORE AT Just Eat

Have ordered from Queens many times and this is the first time it’s been a little average. Ordered a large chips (the most exciting part!) and the portion was so small! Also asked for salt and vinegar but didn’t get any, which is v sad because it’s simply not the same when you add it at home :( the fish was excellent though!

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Victoria . 2024-05-03

MORE AT Just Eat

Not the nicest chippy we have had but not the worst.

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Tash . 2024-05-01

MORE AT Just Eat

the kebab in naan bread was lovely only Fort was not enough sauce . its a pity u couldn't get more or choose 2

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Rodney . 2024-04-30

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Awful service, app originally said 08:50 - 09:10 and was happy with that delivery time. It turn up cold at 21:40! We had to microwave the fish n chips and it was then hard and disgusting. Extremely unhappy. Also one fish was fleshy and looked ok and the other was the worst piece of fish I have tasted and could not eat it because of all reasons above. I require a formal complaint to be raised and a refund.

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Jenny . 2024-04-30

MORE AT Just Eat

Fabulous & lovely and crispy and hot

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Sarah . 2024-04-29

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ordered at 16.45 didn't turn up till nearly 7pm not happy

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Talia . 2024-04-26

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Excellent food. Delivered hot. Large portions and great quality.

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Steve . 2024-04-26

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First time ordering from Queens and well it was nothing special. When I rang up I could barely understand them. I won't order from there again.

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Vicky . 2024-04-25

MORE AT Just Eat

soggy food. barely warm. very late

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Natasha . 2024-04-24

MORE AT Just Eat

Normally good but dry, tasteless and missing things

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Andy . 2024-04-24

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Absolutely delicious. You can’t beat Queens for superb quality. Shall be ordering again on Friday. Thank you

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Ann . 2024-04-23

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Food was at best luke warm very disappointing

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Craig . 2024-04-22

MORE AT Just Eat

Generally always really good - curry sauce always too runny.

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Scott . 2024-04-22

MORE AT Just Eat

First time from here, fish was lovely, chips were perfect. Just the right temperature and delivery driver friendly. Thanks

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Kelly . 2024-04-20

MORE AT Just Eat

Best chips, Best onion rings, best Donner kebab EVER!!!! THANKYOU. P.S. Packaging also superb

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Marc . 2024-04-20

MORE AT Just Eat

very poor only 3 items in order, chips paid for not in order. rang shop told to drive round there will give me extra chip?? I asked for driver to deliver chips told no available drivers. Had to get food from another chip shop, by which time delivered item were spoilt. Exasperating experience would not use again. Refund not offered until I demanded it - let's see if it turns up?

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Kevin . 2024-04-20

MORE AT Just Eat

A delicious piece of plaice. Queens are very thoughtful and always provide very good value for money. You can’t get better service.

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Ann . 2024-04-19

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Excellent food, excellent service, brilliant value for money... honestly, best chippy in Gloucester!

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Ratman Ruffus . 2024-04-18

MORE AT Google

Food comes nearly 2 hours late delivery driver was rude and said I couldn’t have my food cause I said I was going to complain never ordering from here again

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Mary . 2024-04-16

MORE AT Just Eat

The food arrived tepid and lumped together. The delivery driver said had waited at previous delivery address for 25 mins. The App said driver at restaurant until just before he arrived so I had no idea it had been cooked so long.. I didn't realise would not get delivered straight from restaurant...am very disappointed as previously had nothing but praise for Queens Fush and chips

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Dorothy . 2024-04-16

MORE AT Just Eat

Got the wrong order Got some else order

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Alice . 2024-04-10

MORE AT Just Eat

Received the wrong order and when I called I was asked what I wanted…I wanted my order but was then told I had to collect as they had no drivers. I could understand if it was 9pm but it wasn’t even 6.30pm. Just Eat also won’t refund because I can’t send a picture of the wrong order I received. Absolutely abysmal from both

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Shelley . 2024-04-09

MORE AT Just Eat

Excellent Fish, Chips and Curry Sauce takeaway. Parking can be limited during busy times (Friday evenings particularly). The batter is always crispy on the cod and haddock and the chips aren't at all soggy.

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Dave Treweeke . 2024-04-08

MORE AT Google

From recent experience I know the food is going to arrive approximately an hour after the estimated delivery time but usually it's worth the wait. This evening the food was stone cold & the driver didn't even speak.

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Susanne . 2024-04-04

MORE AT Just Eat

Tasty as always & especially glad to see they're no longer using Styrofoam containers! 😁 Thank you!

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Kate . 2024-04-03

MORE AT Just Eat

The chips and battered sausage were amazing but the curry sauce had bits in it if u had a smooth one with no bits in the would go down very well with the customers. But it was lovely and me and my partner enjoyed it

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Julie . 2024-04-03

MORE AT Just Eat

Sadly for the first time we were not happy with the meal provided. The fish was dry and a good portion of the chips was thin, hard clippings. Not the standard we have become used to from Queens

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Maureen . 2024-04-02

MORE AT Just Eat

chips looked and tasted like they had been left on the hot plate for hours, food was delivered late and stone cold, cod was rubbery and portion size has dropped dramatically. Not sure what has happened but things need to change here quickly.

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James . 2024-03-30

MORE AT Just Eat

Over 2 hours late, cod missing

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Nicola . 2024-03-29

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Absolutely yummy & nice & hot !!

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Sarah . 2024-03-29

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I ordered at 6:50, said 45 mins. Turned up at 10pm. So late it was funny. Also cold so been sat a while. Not the first time it’s been late either. I’d suggest to all to not order on just eat. Food is usually good though.

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Daniel . 2024-03-29

MORE AT Just Eat

Took 2 hours to come and was cold

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charmaine . 2024-03-28

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Nothing to do with the chip shop we order from, food is always good. The Just Eat estimated delivery time updated about 4 or 5 times eventually getting delivered over two hours after we ordered. This has happened a lot. Sometimes we'll order about 6ish and it won't come til gone 8 and my 11 year old son has school in the morning. Just got really unreliable lately. Will have to consider other options.

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Dean . 2024-03-24

MORE AT Just Eat

When ordered it said a 30-40 minute wait, yet waited over an hour

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Issy . 2024-03-23

MORE AT Just Eat

Delicious!! What more can I say. Look forward to my regular order. Can’t beat Queens and the stamps collected are a bonus.

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Ann . 2024-03-22

MORE AT Just Eat

DO NOT ORDER FROM QUEENS HAS THERE IS NO SUCH THINGS OF CUSTOMER RIGHTS THEY ARE ONLY CONCERNED TO MAKE MONEY I ASKED FOR LARGE FISH GOT SMALL WHICH IN THERE EYES WAS LARGE A SHRIMP IS BIGGER RUDE ON PHONE AND THEY SAID NOTHING WE CAN DO CHIPS PORTIONS WAS SMALL I ASKED FOR SALT AND VINEGAR BUT DID NOT GET THAT WHAT A SHAME FOR QUEENS, I CAN DEFINITELY DO A BETTER JOB MARKS OUT IF 1 to 10 DEFINITELY A 0

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Tina Riselli . 2024-03-21

MORE AT Google

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