Mermaid Fish And Chips in Gloucester - Phone Number, Reservations, Reviews

Ordered at 18:45, waited an hour and rang the restaurant at 19:36 which had said the driver had picked the order up. Then at 21:00 had a notification on the app to say the order had been delivered to which it never turned up. Disgusted by this! Won’t be using again! Also I have a ring door bell to prove the order was never delivered.

Rider had a problem with his bike, food was cold on arrival

Fish and chips. Meal was dry, most chips were dried out hard and inedible. Batter on the fish was so hard in places. Won't be ordering from them again.

Guy trys hard to please all and very cheerful.always pleasure to go there for treat tea.

Use this chip shop on regular basis. The owner is always friendly and welcoming. The food is always cooked fresh and chips are really nice. It's always busy. Clean and nice. Reasonably priced and value for money.

delivery was excellent, delivery person was great, food was lovely.

Sadly the fish was over cooked and dry, and the chips were lukewarm warm 😢

Came to our favourite chippy in gloucester for good Friday and always not disappointed. Service is friendly and always efficient. They know how to ge the food out fast and well cooked. Just as well cos they do get busy. Food is always tasty and has good portion sizes. Love the place.

ordered food at 5pm and it still hadn't arrived by 19.40, even tho receiving the update on the app saying food delivered...shocking

Lovely fish and chips highly recommended, will be buying again

The food was ok a bit dry and over cooked not worth the money

Delicious chips and curry sauce. Having the fish later!

Beautiful chips and battered sausage was perfect. Also lovely chips and beans jacket potato! Cooked to perfection thank you ☺️

Was late but was sooo worth the wait the cod bites and chips was perfect. 💯

Great food delivered on time - big portions great value for money

Great spot for food before the rugby. Much better tasting and value for money than anything in the stadium. Huge portions and very tasty. No wonder the queue is out of the door.

I really enjoyed my fish and chips, driver did as requested via delivery note, thank you

Really great fish and chips! Portions are huge, and the staff so polite and friendly. What's not to like?!

Enjoyed the fish and chips lovely and hot to

First time we’ve tried Mermaid Fish & Chips - absolutely delicious!! Batter was gorgeous nice and crunchy and chips were delicious too. Thank you so much. Will definitely order again soon ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Could see on the map that the driver was going all over the place. Food reached is long after it left the restaurant.

I ordered sausage and chips but no sausage delivered

Food was cold the fish was small the chips was could of done with more cooking time the delivery was good and quick

Great takeaway with excellent service. The owner goes out of his way to get things right, especially for fussy old farts like me 🤣.

Disappointed not what it used to be chips was stale fish cake was horrible had to throw it all out .it saddens me to do this review as it was joint favourite fish and chip shop .I hope they improve I will try again in future everyone deserves a chance

Over an hour to assign a driver. Couldn’t cancel as just eat wouldn’t refund. Kebab had no salad. Meat wasn’t cooked and chips were mush. Wouldn’t serve to my dog. Such a shame really as just eat are normally pretty good

Friendly service, good value and delish

Chips were greasy , and cold even though I live 200 metres from the premises. Very poor quality and value for money

Awful.... so much oil and been hanging around , such a shame as was always nice from here. Put me off won't order again

Pies and sausage was spot on, "chips terrible" not good looked and tasted like they had been cooked earlier in the day , then warmed up in fryer for when opened at 5 , would like to put picture as they don't look good at all , am surprised they sent these out ,

Chips were cooked too deaths door and my burger patty was cooked for so long it was solid

I have just eaten the worst fish ever from a chip shop. It was over cooked, tasteless and grossly overpriced. Over £10 for one portion of awful food. Dont eat the fish, its dreadful and ridiculously overpriced.

Everything piping hot and generous portion

Lovely hot, fresh food delivered. Kebab salad & chips. Will be my go to place for kebabs from now on 😋

Large sausage and chips excellent and good value

Perfectly cooked and hot when arrived

Ordered a fish and large chips with a pie. The fish was shocking! Very small and thin, considering the price charged (in comparison to others locally) The batter was sparse and the fish was covered in and tasted of oil. The chips were ok, but nothing special. Will not be returning!

Everything great but the kebab was rubbish. Tasted like the frozen micro ones you can get

Excellent service and I had very good fresh cod and chips. The staff are professional and helpful. I hope to be back soon

Really friendly staff, great service, good size portions and lovely fish, chips and battered sausages.

Battered sausage was soggy , hardly any salt or vinegar. Had better for the prices charged

Absolutely disgusted with the service from just eat and the chippy ordered food 2.5 hours ago and said driver had been assigned for the past 2 hours food hasn’t turned up, tried contacting the restaurant voice mail everytime whilst I had my children sat asking me where food was

I do not have my order. This is disgraceful. Refund immediately

just way to expensive for basics, not just for this outlet, sadly, all have put prices up, understandably, but sadly our wages have not. An order i made on the 22/10 now costing 30% more means i cannot buy the quantity i used to.

Very disappointed that my order was 40 mins later than requested. I had to eat my meal in 5 mins because I had to go to work so didn't really get to enjoy it. My daughter was also past hungry.

The driver can’t speak proper English He doesn’t listen to directions He was rude He cancelled my order Still not been refunded

It took over an hour to get here?

I’m from USA I love this place and food is very tasty staff very friendly restaurant very neet and clean

We had to waight for food, as it was really busy , understandable considering weather , food was amazing , it was hot , I do normally go into chippy but we orderd instead due to weather , will do delivery again , we loved it thankyou

Good food fish to die for quick service staff helpful and friendly

Nice food, delivered early and hot. Fish very good.

They arrived 25 mins after we placed it great price and our hole family likes the food it’s great quality

Honestly could not fault it!!! amazing

Driver went to the wrong location,this delayed the food by atleast half an hour so when the food arrived it was cold

1st time user ! Would use again but wouldn’t order the same has wasn’t happy with the food ( this being the spring roll - very spicy and sloppy couldn’t work out the veggie filling and also the donor in a roll with salad - more of a salad roll a few pieces of donor meat among the huge amount of salad, wasn’t keen on the taste of the meat either

First time ordering, delivery driver tried walking into the house, if my partner didn’t go to the kitchen it would’ve been left outside. Food was ok, chips bland and too much salt. Chicken burger bland and roll too big. Battered sausage just tasted of grease. Onion rings not very nice at all. Won’t order again but thanks :)

Lovely chip in Gloucestershire mermaid

Deliver driver was rude. Absolutely disgusting behaviour. Waited 5 minutes and shouted at my colleague when she collected the food claiming he had been waiting ages: Think he needs a new job Bad customer service

The restaurant would benefit from better containers as the food was not very hot after the 15bmin delivery time (or the driver did not use an insulated bag?)

Best fish and chips in Gloucester, great choice of pies, chicken, sausages and burgers too..

Delivery driver could not be bothered to actually deliver the food had to go and find the food I think it’s ridiculous if you’re paying £2 something for delivery they should actually deliver !!!

Always greeted with a smile and positive comment. 1st class service, excellent quality of food, friendly with a good sense of humour, the food is always fresh and hot. Nothing appears to be too much trouble ensuring complete satisfaction.

STILL WAITING FOR MY MEAL MENT TO COME AT 6PM

I ordered for 6 pm, they kept changing the time , it eventually arrived at almost 6.30 pm

I'm am not happy. I been waiting a hour to assign a driver then a hour later it says it been delivered and it hasn't been delivered. I would like my money back

The kebab meat was very grissley

nasty greasy chips worst in Gloucester

Good for a while, but then one day I put some chips into my mouth and they were all tangled up in big long hairs which I will never forget.

Can of diet coke missing, delicious pineapple fritter

The driver went to a completely different location

Best chippy in Gloucester And very fast and good service when busy on game days

Great again. Beautiful white cod.

Always great food. Perfect start to a rugby match!

Thanks for the delivery driver for service in this bad weather.

WOW! That’s all I can say. Was on a trip here and was struggling to find somewhere open for the times that I was there and stumbled across this takeaway on a google search. Glad I had!! The fish was fried to order and the chips were also fresh. Great portion sizes & packed well. All I can say is that it was all fried to perfection. The service was great too- I couldn’t have asked for more in any respect. Absolutely highly recommended!!! My only complaint is that they’ve set the bar ridiculously as I can’t travel an hour and a half just for fish and chips :)

Good quality food cooked fresh and a pleasure to visit

Probably the best fish and chips in Gloucester. Excellent fish, now serving new potato chips, great staff.

Best fish and chips ever!!! Even my little boy loved them and he never eats chips, they were delicious

Pies were great. Chips were lovely. Cornish pasty was OK. Cheese and onion slice has sliced peppers in it and tasted vile. Peppers have no place in a cheese and onion slice/pasty. Would still order from this establishment but will avoid the cheese and onion pasty in the future.

Food was delicious and arrived on time and piping hot, thanks

The chicken was pink, but the chips and everything else was so good!

This is the best chip shop ever. Wish I lived closer. The staff are friendly, The chips was amazing as was the haddock, the batter tasted nice and not to much.

Good delivery but doner meat was cold and undercooked, unable to eat it. Everything else was okay.

Delicious food. See you again soon

Great friendly service and staff. Freshly fried food. Highly recommended

Perhaps not quite as good as the Oxstalls Fryer, but its cheaper. Could possibly do with leaving the food in the fryer a little longer for my taste. Girl behind counter is ace

Excellent again 3rd time of ordering never disappoints.

Nice fish friendly staff and good options for my veggie daughter

Very Greasy, tasted as if it was lunch time left overs.

Good food just a shame they can’t read the notes!

Luckily i went out he was knocking on wrong door mine was 4 houses down

My fish'n'chips was delicious but next time I'd rather have bigger fish and less chips. Even my cat was trying to get onto my plate so I gave in and gave him a little fish which he vacuumed up in seconds! 😂

Friendly delivery guy, thankyou

Not for us. Really soggy, greasy, damp chips. Missing item. Apparently the food is usually better but for me it was not good, I gave it a strong 0/10. Delivery was good but overall food a no.

I have a chippy down the end of my road and I would rather order mermaid and wait a bit! Iv never had a bad meal, its always fresh and hot!

Coolishness thanks verily much. Positive penguins prevailing, and all hail the cheese.:@)🖖

Always nice food and service. Our Gloucester go-to chippy.

Best fish and chips in Gloucester, lovely spring rolls. Crispy and still hot when you get home

Missing items. No refund for the missing items...

Fantastic food and excellent service.