Quality Chicken & Ribs in Medway

Worst chicken ever. Cold and overpriced. Taste awful

the ribs were not to my liking very fatty, tough and for some reason breaded however the chicken in the burger and the pieces of chicken and wings we received were lovely.

What it’s happening with you guys?

they found the house and it was a new build

DO NOT EAT HERE!!! Mice were seen running across the shop food prep area. I ordered my food and paid, saw the mice and just left. Close this place down

I just want to share my experience I just came back from this shop the customer service is horrible I order for my doather fries and I tell the worker she won't cheese burger only with lettuce no cheese I don't know maybe he didn't hear my so he done cheese burger with cheese and no lettuce so I tell him please can you just add some lettuce and he say no and he start speaking by his language I didn't tell him nothing i say ok another customer behind me tell him .. just putt some lettuce is kids ... after the manager take back and add lettuce ... horrible customer service I will never go back there again

Disappointed with the peri peri chicken burger. My first bite felt like I was biting into a brick. The chicken was split into what looked like chicken tikka, rock solid. Sad because the actual peri peri sauce tasted excellent. Will consider it a one off since it was most likely on the grill too long.

wrong items, regardless good food

Asked for 4 orders of “6 wings and chips” got 4 orders of “4 wings and chips”, whilst paying the price of £21 (5.25 for each portion). Only saw 4 wings after we had left. 10 minute waiting time as well. Will not be coming back. We ordered in person and collected in person, not through any delivery app. On Sunday 21st April, at around 1:30pm, so it was not busy. Got scammed out of 8 wings!! Furthermore, we didn’t get a receipt so we cannot ask for a refund. Always ask for a receipt and watch that your food is done correctly. In the photo, you can clearly see 4 wings. In summary, AVOID IF YOU VALUE YOUR MONEY!

ordered for 18.10turned updated 17.45 I was just getting in car to pick up kids from school. it's no good if I'm not home.

Took a while to be delivered so was worried that it would be cold, but everything was hot and fresh and delicious,& Pepsi was cold and refreshing

Order delivered was wrong. Food was cold. Called restaurant to explain and they put the phone done on me. Trired calling again but they would not answer my call. Bad customer service. Only interested in payment.

I called the restaurant to find out where my delivery was. They said they would call me back once spoken to the driver. They never did. I called them over 30 times but no answer.

Chips open at the top of the bag, cold and uncooked. Coleslaw had a funny tang to it and the gravy could have been sliced it was that thick. Burgers were ok

The chicken is definitely as good as KFC. And the fries are excellent too. I also recommend the peri-peri chicken - got to be hot flavour of course! Delicious!! See the picture attached 👌

this was our worst experience, we are regulars, give directions to our door, and buzzer doesn't work so have a number to call. the driver went to the wrong place, and returned to the shop with no delivery, when I called to ask, they sent the same food, which half was cold and half had been microwaved!

Wings were good but burger was tasteless and had no flavour at all

I have not received my delivery yet…

Waited 1 hour and 30 mins for food and food was cold.

2 and a half hours waiting for the food and we ring for our food they were giving excuses and it shouldnt have took 2 and a half hours food was cold and stail. They have a bad attitude on the phone and hang up in my face. Not recommended

food was lukewarm and need warming before we ate it...the Gravy went straight in the bin

food was cold and it took 40 minutes to come

Food was good apart from the coleslaw was absolutely disgusting

Food was good and delivery was super fast

My food was thirty mins late and missing a drink is usually very good but very disappointed in today's order

Never turned up as usual with this app

Rude driver drop one of the cans on the floor

We ordered peri peri chicken, hot wings and burger meals everything was very delicious and freshly made definitely will order again

very surprised with the speedy delivery. Both the chicken wings and Chips were hot, crispy and delicious. Thoroughly enjoyed it, will definitely be ordering again. Thank you

Food is never cooked when I go to buy some chicken thighs or wings. Am not wasting my money there again.

First time ordering here must say that the best chicken shop in town chips was really nice and chicken was nice also deliver was quick differently order again from there again

Order first time was lovely meal differently order again soon and fast delivery as well

They meant it when they named their shop 'quality chicken', I'd argue it's banging 👌

Was so late considering its 5 minutes round the corner

the order was really late and was really cold

Food took over an extra hour and a half to turn up and then it was missing the fries to the meal which is a joke

Food arrived soggy chips and the wrong drinks

Good food to have for a quick lunch, but the seating inside is small and the shop is in a small space. However, the food was good, and I recommend it.

I loved the fact that the food came earlier than I expected 👍🏼 up

The fries where the best part of the meal the burgers are so small and completely soaked the buns just fell apart. The gravy i got qith one meal was lumpy and really thick was disgusting. I wont be ordering from here again

I'm excited to share my enthusiastic four-star review of Quality Chicken and Ribs on High Street in Gillingham! This place has become my go-to spot for some seriously satisfying comfort food. Let's start with the star of the show—the crispy chicken. Oh, it's an absolute delight! The chicken at Quality Chicken and Ribs is not just well-seasoned; it's perfectly fried to crispy perfection. Each bite is a flavorful explosion that keeps me coming back for more. It's the kind of comfort food that hits the spot every time. And let's not forget the fries! They are nicely cut, crispy on the outside, and oh-so-satisfying. The combination of the crispy chicken and these fries is a match made in heaven, making it a go-to meal for me in recent times. However, it's worth noting that the burgers could use a bit of improvement. While the chicken and fries shine, the burgers fall a bit short of the mark. It's not that they're bad, but they could benefit from some enhancements to match the level of deliciousness found in the rest of the menu. In conclusion, Quality Chicken and Ribs on High Street in Gillingham is a must-visit for anyone craving perfectly fried crispy chicken and fantastic fries. These two items alone are worth the visit and deserve all the praise. While the burgers might not quite reach the same level, the overall experience is undeniably satisfying. A solid four-star rating from me, and I'll definitely be back for more of that mouthwatering chicken!

Waited 2 hours for my food the food came freezing cold soggy chips one the worst takeaways I have ever had I don’t think I will be ordering again

Ordered for delivery. Eta was quoted 17.50 to 18.20. Arrived 19.05 due to traffic. Disappointed with food entirely. 1 chance to impress. MISSED WON'T l let me give zero stars so had to opt for 2 stars to leave review

Order ribs! Not even ribs just bbq sauce and batter! Terrible will never order from here again

Driver was very friendly and nice.

Didn’t get it before we left as we left plenty time and so got back to cold food which we didn’t eat

Wanted it specific time turned up late was expecting two portions of fries with both burgers on the deal but only one portion. Disappointed

Ordered just after 7 p.m., expecting it to arrive in 35 to 40 minutes, food didn't arrive till 9.45, apparently there was a delay twice this week I've ordered food and it's arrived late . Last week, I ordered food for a specific time, and it was late turned up 9.25. When I wanted it earlier, I even ordered it about 7.30, expecting it to arrive on time.first, it said 9.15, then 9.25 called up, complaining the guy goes. Oh no, you ordered it for 9.25, no, I didn't . Won't be ordering again .

2 hours late, food is stone cold and items are missing

I didn’t receive my food even after calling the restaurant multiple times! Very unreliable do not use

Sadly had drumsticks, I really don’t like, the rest was so good , very tasty and hot

The best about and there’s no question

Was freezing cold Missing items Took 45 mins to come from a shop that’s not even 5 mins away

Forgot my wings, chips were cold, chicken was mid

Food was great well worth the money but yet again driver was late yet again

Food arrived late,not fresh and stone cold,baked beans were missing.Phoned the place up but nothing had been done about it.Avoid the place.Absolutely disguisting!!!

Food was fresh and tasted good

It’s such a shame. The chicken here is so nice but the service is awful. Just eat notification says your driver has just left and it arrives 40 minutes later on a 10 minute drive door to door. Called them to say that if it’s cold I expect a fresh delivery. Get an answer machine. If this place understood the quality of its food (no pun intended) then they could have a thriving business but it’s just not quite right. Shame but I guess I’ll live to experience the whole farce again

I've paid for 8 pieces of wings £4:50 ,they gave me 7 pieces when I called and asked they cut the line.

🍗🍗🍗🍗🍗/🍗🍗🍗🍗🍗 always fresh hot and perfect.

Respectful, friendly and polite delivery driver

Was not happy waited over 70 mins from the time I ordered. I got meal 45 mins after the estimated time. Restaurant only 6 mins in car. Chips were stone cold chicken was luke warm

3 spicy wings missing from order .

i orderd 18.55 delivery due 19.30- 1955 changed to 20.15 checked uber eats 20.10 said order out for delivery. called restaurant 20.22 said order was out 5mins ago after taking my address. i hear man on telephone say to someone " put peri chips in" I asked "sounds like you're just packing my order, are you just doing it?" man assured me it was already out. order arrived 20.45. 20 mins after speaking on phone I30 mins later than the latest due time (fyi I live 5 minutes drive). guess what? fries missing from one of the meals but theres a pack of peri fries which were ordered with the other meal. their peri fries were overly salty. nothing peri about it. all food stale cold chewy salty. my kids hungry as we shared overly salty pack of fries. awful awful awful. shame on you for lieing.

very late and didn’t give a drink or extras we payed for

Late food, still dont have my food

Order was delayed twice, I called, explained ams said it was almost my bed time and they said it wouldn't be much longer. Which it was . It arrived cold and hard as if stale or had been re cooked or sat to keep warm having been cooked a long time before hand. I'm so disappointed as I use these alot but i won't be again . Waste of money , I've requested a refund

Food arrived late and then was missing the chicken from the meal deal. Tried phoning and got cut off and then engaged tone

Avoid this restaurant. Food late, they don't seem to care and just say to take up the matter with Juat Eat

Absolute pile of dogs Took my money No food Now closed not answering phone

Ordered the food just before 10 and it took almost an hour to get to me. So I ended up eating cold wing and chips.

Didn’t even bring me my food and shut the shop

Awesome half chicken peri peri style and chips g8 service.

Food arrived cold and late. Resturant did not pickup their calls

Not happy my food was cold - no and no chips - one chicken was under cooked. Will never order from here again!

The food was absolutely cold when I received it.

Fast delivery, big combo meal with fantastic taste. Love it . I will come back to order next time

Really nice meal, real taste with good combo. Nice staff and good customer service

Food always tasty. We love the children shop, great service

The chicken tastes amazing and this is my favourite chicken shop. They have really good service. I recommend this shop to my friends and family

What waste of money don't go here

Good was cold ribs are just battered fat no good

The food was cold by the time it arrived, couldn't eat it! Will not be ordering again.

Rude, Arrogant and absolutely bull. The delivery time took about 2 hours and there was no customer service whatsoever i will never be ordering from here again. Angry face ( Name -karenchrisi234) ( facebook account for promo - chrisibabe123)

All way great food I would say work on delivery times

Disappointed with the staff I spoke to her after 2 hrs waiting for the order and she cut the call. Don’t want to rate at all. Every time order delivered 45 to an hour late

Good never turned up - terrible customer service (if any at all)! No answer from restaurant and no help from JustEat. Furious.

A meal that was supposed to take an hour took 2 1/2! Chips were stone cold, chicken was pretty much the same. Not enjoyable.

Always best and very quality food partner

The food was warm and fresh. My son enjoyed it.

Food was cold and stale and delivery was an hour late. When I spoke to the restaurant they said ‘oh we thought it had been delivered’ and I got cut off. When I rang back no one answered so we didn’t get any answers or apologies. Very disappointed.

Top quality food and was on time

Food wasn't delivered. Restaurant not answer call. Very disappointed. Always been ordered from here 2 times a week. But never again. Ordered 21.03 at 22.20 was calling till 22.40 non stop. 👎👎👎

I would give zero stars if I could. Poor communication, cold soggy chips and a driver who tried to give me an order with a missing bottle of drink! I did get given the wrong bottle of drink after complaining, but overall a very frustrating time. Not worth the hassle of waiting nearly two hours after placing the order.

Disgusting cold and a hour late woman on the phone to the resteraunt was rude hang up the phone twice wouldn’t give it to my dog

Best chicken in Medway. Tastes like London chicken

Free delivery discount stamps nice chicken fillet burgers nice barbecue lamb ribs nice fries 😋my review is for above items only

3 hours late. 15 phone calls later and ended up with cold food. 😂

Always great service, no quibble and always on time. Quality indeed.

Wasn't Impressed with the peri peri chicken fillet burger..the chicken was in pieces very dry over cooked and smothered in far too much Mayo.. chicken wings were OK however and chips was ok