Quality Chicken And Ribs in Medway

Food is good here especially their chicken burgers. Can be a little bit of a wait for the food to be ready. Far too many menu choices. Management should consider simplifying the menu.

Had the worst food poisoning from this place. When I called them they put the phone down. Do not go here

chips good chicken hot & nice gravy good.

Food arrived early and hot.. the fillet burgers are lovely!! ... way too much BBQ sauce on the wings, ruined the texture very soggy.

chips weren't that great today but the chicken was good

unfortunately we were missing chips ,didn't know till driver had gone was hungry do didn't have time to ring and complain

I don't see a link to cancel the order anywhere

chips were nice tonight, chicken was good not dry

I really love there spicy strips chicken Burger. 5/5 rating.

Chicken was dry, piri piri salt was overdone, and seemed to be clumped in one area. The gravy well…… not even sure it was gravy was thick like tar and the taste was awful

Food cold, chips horrible, chicken dry. Delivery time changed half way through ordering and took just over an hour and a half.

I bought a spicy chicken wrap 3 days ago and my I have had spicy diarrhoea constantly. The wrap tasted beautiful but not worth the pain for £4.99

First time ordering...Very disappointed!! Ribs jst grissel, chicken piece mostly bone, Chips stone cold ...Gravy gluppy and weird taste.....Worst food I've ever had...totally inedible straight in the bin. won't be ordering again.

Staff were friendly and this is no reflection on them... Prices are a joke... £5.99 for 1 piece of BBQ chicken and fries... Got a chicken fillet burger and chips and the bottom bun was thicker than the so called chicken "fillet"... Gotta stop giving our money over to rip offs!

It's really unfortunate I have to leave this review. The chicken tasted horrible :(. The BBQ chicken tasted like it had been there for days! Really poor. To make matters worse 2 chicken chips and 3 wings was £7.49 - which was terribly over priced especially for the quality of the food! Avoid at all costs

Food was cold. I ordered a wrap and they gave me a burger. I rang the shop to query it and there was no other explanation other than “we put the contents in a bun instead” If I wanted a burger I would have ordered a burger. They got the driver to come back and they gave me a wrap and took the burger back. Hope they don’t give that to another customer! Don’t really understand why they couldn’t just do the wrap in the first place considering that’s what I ordered

the shop wings where quiet over cooked and hard chips where lovely and chicken was lovely very fast delivery xx

Chips was soggy stone cold burger was cold food went straight in the bin

Over 2 hours for food to be delivered a 14min car journey is a joke

this used to be a nice place to eat from but the last couple of times it's gone downhill. the food was stone cold, even the beans! burger was a mess with the burger fallen out of the bun and mayo everywhere. I don't know how it was so cold as it was early, also the driver delivered it to the wrong address at first I had to wait by the front door for it

chips were cold and rubbery like they had been re heated, and chicken was overcooked and dry. will be trying else where as this is the 3rd time like this

Food took over an hour and a half for one meal and parts were cold.

Good food and really quick delivery

The piece of chicken was very dry and chewy like it had been there for a week .. wings very fatty never had food from here of this poor quality , very hesitant to go back

Food come cold and was constantly ringing where order was kept getting told be with you any miniute than 20 mins pasted and called again and said be 10 mins so bad

chips were cold, chicken not as nice as normal

I was disappointed with the service .

chicken was over cooked and dry.

Food was very very poor quality. Brown lettuce in burgers. Poorly contained on delivery

ordered coleslaw but got gravy without knowing of it being changed

The delivery time when ordering stated 20-35 minutes then once ordered it said by 20:35 then the time changed to between 21:00 and 21:20. After ringing at 21:25 I was told it would be with me within 10 minutes. It finally turned up and I wish it hadn’t. The packaging the chips were in was absolutely saturated with grease. The chicken was just about warm and not very nice either. Save your money and go elsewhere.

OK this has to be the worst experience I've had using just eat, it took over 35mins for the food to be delivered, which left it cold and very dry, not enjoyable at all, and also made it 25mins late on delivery, overall very unhappy with the service here, and it will not be a shock that I will never order again.

Food is nice staff is friendly

the chicken did not smell good burned oil has been used yo cooked the chicken

Very good behaviour and excellent service

Food came freezing cold and has to reheat also was mushy and horrible texture would not eat it again

The chicken tasted undercooked and like metal , the chips tasted reheated overall very disappointed in my order a waste of money.

Food was delivered with care and it was nice as usual, many thanks.

The chips where very cold like they have been sitting outside but apart from that the burger was alright

delivery took for ever, food wasnt very nice and not very warm

Was on phone to them for about 10 mins which I have proof of call woman on phone could not tell me why when I ordered my food at roughly 4:45 to arrive at 6:00 and then being late at 6:45 by 45 mins and food arrived cold she said complain on the app and you will get a refund, I also have proof of having to microwave the cold food

The food was cold and soggy and all look and taste like trash

Lovely food from here really enjoyed it no complaints with anything

Food was average delivery was awful

Excellent food excellent taste

Chicken was old and dry, chips cold and stale... Only decent thing about the order was the bbq sauce coating and the onion rings

chips weren't hot and didnt taste nice

Always ready in a flash and tasting great 👍🏻

After my last delivery being left in thee rain on the doorstep I was resistant in ordering again, alas glad I did. Hope my issue was just a one off. Thank you.

Food arrived cold after 2h waiting ... I didn't accept it, and send driver back with food to restaurant.

Chicken was lovely but unfortunately the chips were a bit cold

Food was good tonight delivery was early

Chicken strips were normal strips not spicy ones

Was ok just not much fries. Driver was friendly

Ok peeps so buy chicken lunch time amazing fresh BUT in the evening forgot leftovers from lunch time tastes of rubber tire but the branch in Gillingham always tastes fresh and more tasty don’t know why but 5 stars to the Gillingham shop👍🏽

One of the best chickens meals I have had for a long time and still hot

Lovely food always good taste and good delivery

When the food arrived it was cold and the chicken was dry

Chips were chewy and cold , chicken was cold but after heated much better.

I have not received my food. Where is my food ?

The food was awful chips were soggy and the burger wasn't cooked properly and very soggy and the gravy was thick and awful not edible at all will not be ordering from here ever again

Tonight ordered a fair amount of food,hour and half late,then driver couldn't find my address so had to go out to him yet again,went to get the food out of the bag and box split and all food fell out,I phoned up to complain and they said it was my fault and nothing they could do,happy to take £40 but completely ruined my night,100% food wasnt fresh what I could eat,do not recommend them at all.

As usual food was good n thanks to the delivery driver was lovely n hot ,😁👍

Chicken is great, and the lamb is immense

Food was nice and hot and fresh

Nice hot food,big hit in our house always fresh, n delivery drivers always keep it hot 👍

The chicken is aight. The lamb ribs were made by someone who has never had ribs before.

Food quality really gone downhill, chips were cold and burger was soggy

chips were like rubber and cold, chicken was very greasey and hot wings werent hot

Superb. One of my go-to places 👌🏻

Awful. Not going to be ordering from here again. Food was late, chips were missing??how do you forget the chips? £22 for a burger meal(minus the chips) 2pcs of chicken and 6 wings. Ridiculous. I've also had the trots for 2days after consuming this food.

it was the gravy and the bbq ribs the gravy was soils with fat lump in it and the bbq ribs was just chuck in the same box as the chicken

food not as good as it usually is

Delivered lovely n hot n nice n early 👌 Thank you 😊... only disappointment was the option to tip the driver didn't come up 🤔 it didn't come up last time either 🤷🏻‍♀️

Wanted to tip my delivery driver but the option didn't come up !!

Excellent value excellent service brilliant food thank you

Chicken was lovely but the chips were awlful cold and chewy as if they had been reheated

My food was extremely cold when it arrived to me, I am not very impressed with this.

Throughly enjoyable hot and tasty beats kfc any day

First time food quality was not up to the mark, Chips were old and burger was cold and dry But chicken pieces and wings were nice Hopefully next time experience will be better

Lovely food quick service good price

Unfortunately not the best I've had. Chicken was super dry and hard to eat 😢 I've ordered off here loads of time and never had an issue. Chips where freshly cooked tho which was nice but chicken was a no no and ended up in the bin as no one could eat them xx

dry over cooked burger with soggy lettuce. chicken was ok, bit greasy

I ordered 1.5 bottles coke diet missing the driver give me pepsi in can

Delicious burgers and fried chicken. All 4 of us enjoyed our food.

We thought it better than kfc and also cheaper.

Great food, family all enjoyed 👍🏻

Ordered here loads of times. Unfortunately, I've noticed food quality has gone right down. Sorry to say, won't be ordering again.

Top quality food quick service polite staff

Chicken was overcooked hard and dry definitely not recommended

They good with chicken would never buy burger from them again it was burnt and so hard on the edge nearly broke my tooth stick to what your good at my boys loved the chicken I ate a quarter of it and threw the the rest of the shoe leather in the bin

Disgusting very disapointted Chicken fillet burger as thin as beef burger over cooked or reheated the chicken all dry inside. Corn on the cob tasted stale was really not nice. Chips were fine. Driver very pleased and friendly. Food came with a minute to spare from latest estimated delivery time.

Really enjoyed food good quality

Chicken burgers where dry and gravy wasn’t great

Piping hot , tasty and better than kfc. Coleslaw not great but everything else was

Lovely food speedy service great deals good price

Was told my food was delivered when it hadn’t

Cold dry chicken, fries cold, ordered at 3.45pm for a 6pm delivery, called restaurant at 6.10pm, turned up 15 mins later. Disappointed.

I am sad to write this as I have ordered from this place more times than I care to admit, and I am a big fan of the food. However the customer service and delivery times have been getting increasingly worse, and I'm not sure I will order from here again. One thing that always happens when I order now is that the delivery time shown on the page (say, 35-50 minutes) always ends up being an hour to an hour and a half. The last few times I've ordered, it has arrived up to 10 minutes after the latest estimate, meaning a wait of approx. 1 hr 40 minutes. I have had to call numerous times to check they've actually received my order, and am always told it's already left with the delivery driver. One time I called 30 seconds after placing the order to change the drink, and was told my food had left ten minutes ago and it wasn't possible to change the drink. Obviously this sounds like their stock line for any customers calling. It's a shame because I really like the food here! I always get fried chicken and I've always really enjoyed it, and somehow it usually arrives warm enough too. However I need to plan almost 2 hours ahead now to order from here and it's just too long. :(

Food arrived hot well cooked and generous portions overall 5*