McDonald's in Medway

didn't even come !!! ordered at 5.30pm its 8.15pm and its marked as delivered but never come!!!!

Freezing cold and missing 2 items

delivery was ok but food was cold

Arrived later than estimated and missing items

it was pretty epic and my mcdonalds tasted good

my order was cancelled I am still waiting for my money to go to my bank account

Stone cold food shock horror driver was at restaurant for ages

oasis, looks like coffee, !! chips feel like just came straight from fridge

Food cold and much later than app said

Ordered double cheeseburgers got singles

Driver parked up and sat still for 10 mins. Food cold

Freezing cold. Drinks split not even a quarter of my drink left. Portion of nuggets missing

I ordered cucumber sticks with my meal and they was forgot not happy about this as it happened every single time so please sort it out

It was 50 minutes late arriving and when it did at I’ve, all 4 McFlurrys were completely runny and my coffee was cold!!

no dip! overan hour wait! all food stone cold and ice creams both melted! NOT HAPPY

chicken selects didn’t come and was over 30 minutes late with the food all cold.

Disappointed with quality, as I ordered a double bacon and egg McMuffin, but only received a single!

order was missing two items my son's fruit bag was missing and large chips was missing

all the chips teased like they was cooked last week no pepper corn sauce in my burger. wrap wasn't a wrap it was just all stuffed in the box.... really not happy

food was cold and there was no keptup

Only drinks delivered, NO food. We had to drive to restaurant to get it and cold when got back, so so inhappy

delivery driver turned up and was sitting in his car for some time. he then went o the back of his car opened our meal and took both box of nuggets from the bag. then delivered. the whole thing was caught on ring camera.

The time kept changing getting even longer at some points, I get that it’s looking for a driver and what not but the food was pretty cold so it was all round a bad experience this time :(

the meal was cold and needed reheating. the coffee upon removing the outer lid to access the the stop spill plastic lid , a large amount of coffee spilled everywhere. disappointing.

The mcflurrys were defrosted, the chips were cold and the drinks were warm apart from the milkshake

Stone cold watched delivery drop off others orders. Absolutely shocking

why is the food from McDonald's always cold!!!!

discusting with my order had to take it back as was wrong order

On time but food delivered cold maybe if delivering on a bike only do 1 delivery and not 3

It took so long to arrive and the preping ect took really long time kept changing

all the items were wrong. i had someone elses order

Thank you very much, appreciate the great service.

There were no french fries in order and no barbacue dip

why do you keep forgetting to add straws

it's saying order delivered but I haven't received anything

Friendly delivety man ,all food an great taste and right temperature plus live the tear off strips great idea

food arrived very late and cold delivery time kept changing

Food was cold and drinks had leaked everywhere

They did not provide the syrup for the pancakes and the food wasn't warm enough

Delivery driver couldnt find my address and i had to go find him again and then he was very rude,

Very late food was cold. Coke drink half empty and spilled all over ice cream and milkshake

Food missing as usual. Do your job!

we did not get our order they gave us the wrong one

driver called for directions which I told him 3 times waited outside my flats so he cud see me,had to call him ask where he was to b told he was outside my door,he wasn't then came up on app it was delivered

sorry to say, we ordered three chips only got two we asked for a curry dip didn't get any

NEVER AM I EVER ORDERING FROM THIS McDonalds AGAIN , Food was all stone cold, a missing item and to top it of got a big Mac and it literally says on the box no lettuce and no oinion and I got no lettuce which was correct but still got onions. Missing item which say on the receipt the item !!!

Food quality very poor and very long wait for delivery

cold, wet, and flattened - last order ever

Even the driver apologised about the delivery especially my large drink which is now a quarter full!! Absolute joke. And i complained of cold food 3 days ago but still no compensation. I will be taking this further. I have your driver on ring doorbell laughing about the situation

The food was freezing cold I'm not happy I spent 30pound on freezing cold food I would like sum thing done about it plz

Have submitted a request for a full refund. Everything stone cold, including the coffee and all the hash browns were missing from the meals.

Very good experience. Really appreciated. Thank you 👍🏻

My food was freezing cold mc flurry’s was melted was disgusted and disappointing after a night shift at work

Not everything was delivered like always!

late and I wanted To go somewhere and I was not on time but the food was good but A little cold

I ordered a chicken nugget meal and a chicken Katsu wrap meal and received 3 mcflurries, 3 cokes and a milkshake. I don’t need to say anymore than that really

the only complaint I have is there were no straws and dips that I'd paid for

Missing jam for my McMuffin food cold

Didn’t get my bbq chicken wrap only got a happy meal and a burger and a drink and when the food turned up it was stone cold I’m not impressed at all with my order

Food was cold however delivery was amazing

Waited over hour for dinner dinner come was cold

Service and food is extremely good for a benefit depend area.

the driver drop the drinks in the bag over the ice-cream.

did not deliver order but put he had on app so not happy at all

Food was cold and unappetising, I have never had such a poor quality meal from this large restaurant chain. I will be making a complaint to the store in person and will contact the food standards agency as feel food of this quality needs reporting

drinks cold, food hot. Well done

You forgot my sauce and straws

All good with the delivery, tried the Breakfast wrap, it’s delicious!

It’s very very good and delicious and the cheeseburger was delicious as well and the chips was very yummy and tasty. So I just wanted to say thank you for all of your hard work and your delivery the food was amazing and great.

Great food the social dementia was a little bit rushed, but all was very pleasant and up to his highest standards

our food arrived cold, I think all drivers should have an insulated bags one for hot , one for cold. delivering to the door in insulated bags would help keep the food at a decent temperature.

I'm not being funny but for the amount people pay to use this service something needs to be done a bout the amount of food that gets received cold I've ordered McDonald's twice this week and both times all good was stone cold

Half the order missing as usual , no drinks no McFlurrys. Chatham McDonald’s is absolutely awful.

Useless driver never showed up.

too many just eat drivers, and saw a group of kids nick someones order

The chicken selects were missing fromnthe shatr box

Food was cold. Looked terrible. Delivery time kept changing. Courier drove long route to mine. Never ordering again from McDs

Thank you very much, yummy in my tummy. X

Order came cold. No straws and no sauces which were ordered!

Delivery driver was great very polite lady food good but items missing,bag was silled up so happed in restaurant

stone cold food and warm flat drinks

food cold took 2 hours. driver apparently at the mcds waiting. ice cream like milk

items missing in the order and the food that did arrive was cold

The coffee had leaked over all the food, it was all soaked in coffee and not edible. The driver apologised and then put all the food and drink in our wheelie bin. By this time it was too late to reorder the food as breakfast was finished. Not a good experience

Time changed for over an hour food was cold

didn't arrive I messaged driver but he just marked as delivered and left

All my food is cold and drinks a flat

Time kept vhanging evey ten mins and stone cold

instructions not followed and burgers covered in onions despite saying ketchup only

Missing my Cheesy Garlic share box

Milkshake was missing, paid for extra cheese & it wasn’t in there

completely wrong order. absolutely shocking

Sausage a egg muffin cold a drink like warm not good

was missing 1 x Large cola classic and 1 x cheeseburger

None of my items were right it was the wrong order

All drinks missing and one out of three mcflurries missing! How difficult is it to follow an order!! Food stone cold too!

I ordered for 22:20 but the food didn’t come until 23:00 and it was stone cold.

It took to long to deliver and food is cold

Food was hot. Courier was very polite.

40 mins late, food completely cold.