McDonald's in Medway

Food was packed together like it was thrown together plus very oily hash browns the sausage and egg muffins were not packed neatly most of the pattie meat was hanging out or cheese was mostly on wrapping

food cold, drinks spillage had saturated. food

Never arrived and driver was rude

Food was warm enough to eat but could have been hotter. Box wasn’t closed on arrival

Late and arrived freezing cold.

Food freezing was cooked over an hour ago

Awful food - cold & missing items

delivery time kept going up and up when I received my order it was cold I'm sure items from the fridge would be warmer

Took over an hour until it showed it was being prepared on app, then arrived cold.

Order my food at 18:57pm and my food was delivered at 20:41pm, took over 1 hour 40 mins to deliver my order when I live 8 mins from the restaurant, 5 times my delivery time was changed on the Uber app and due to the delivery times change I end up hypoing and my blood sugars dropping. Not good service today.

food was cold and rubbery , coke was flat and not fill. very poor

Ordered and the app said delivery 16:30-16:50 but didn’t come until 17:10. It was cold & 4 of the burgers I ordered was not delivered. Which meant I then had to cook food as I didn’t have enough food for everyone. Was a birthday too so kinda ruined it.

the reason for 1 star is because the food from you is ALWAYS cold every single time, doesn't matter what time we order it's always cold.

My food was cold and my drinks was spilt not happy

Food cold and took over an hour to arrive after ordering

Time went from 7.30 to 9 o’clock ordered at 6.38 . Stone cold food and the coke had not 1 bit off fizz or ice in there . Not eatable

Food come and was dry and cold missing items bad restaurant

Order shows delivered but nothing received

Cold and dry food as usual and delivery time constantly changing

everything come wrong again!! most of its not even there!! absolutely fuming!!

chips are called can't eat them

The chips was soggy and stone cold!! And my chicken mayo was stone cold!

Absolutely no updates on delivery drivers progress, just arrived without warning

food stone cold and no sauce or onions in burger

Missing food from the order and wrong milk shake delivered

Items missing yet again and delivery times changing

The driver was very caring and pleasant

Food and drink was cold and you only want to refund £3.50 . I want this refunded in full

order delayed 3 times, arrived cold

lukewarm and 45 mins early. Great...

i was handed a Burger King delivery not mcdonalds and now i cant get hold of you

Stone-cold food covered in spilled coffee from a improperly-sealed container, delivered late to boot. Garbage.

The food was luke warm when it arrived.

Large hot chocolate turned up with small inside. Cup

Worst driver! 20 mins to find my address

Ordered dinner for my 4 boys as a treat and all but 1 milkshake were only half filled. They were very disappointed.

Food never turned up but has been marked as delivered.. there isn’t anyone outside my home either so not a mistake. Requested a refund.

Still waiting, order over 2 hrs ago, originally stated 25-30 delivery, then 1hr-1hr 10 it's now currently 30mins later that the what the estimated delivery time is still stating! No updates just says waiting for a driver. They are still taking orders

food is always cold having re heat up

food was freezing and they got one of the order wrong

The chips were cold and chewy, inedible. And the burger was tasty but falling apart

delivered me a totally different order. ordered double quarter pounder meal and got 2 cokes a mcflurry and a milkshake terrible from McDonald's a so called big fast food chain can't even get a simple order right

Must say this is the first order I had what actually turn up hot for once normally always comes cold

Food never came. Said it was delivered. Such an unreliable service.

missing items again every time I order from here so won't order again as can never get order wright

Yet again cold when delivered and drinks have spilt on delivery as they were delivered by motorbike

Waited over an hr food came cold n missing items

ordered a double quarter pounder without sauce or pickles or onions but received a normal quarter pounder so I had nothing to eat. Not amused

Food turned up really cold and the timing was bad on the app ,

Waited just under an hour for food

no sauces no straws.and missing 20 nuggets not happy

And driver dropped food on floor and didn’t tell me instead someone who saw told me food was wet from my drink

Delivery guy dropped bag with food and drinks and spilt all our drinks. He said he was going back to the store and tell manager and bring back more drinks but didn’t!

I ordered ketchup but it wasn’t delivered

Delivery never arrived, and on the tracker, the driver was driving all over town with our order, stopping at various other addresses including another takeaway. When I used the "message driver" button, he just clicked that he had delivered the order, despite never coming to our house.

order took over 2 hours, restaurant wouldn't answer phone and was stone cold. Food had to be thrown away.

Honestly the worst just eat order I’ve ever completed. Ordered a McDonald’s at 16:40 to receive a cold and half missing order at 18:43. How can this actually happen it’s a mc Donald’s order!! Crazy

Time kept changing. Ordered at 5pm received at 6.30pm. All completely cold. Only offered a credit of £4 on an £18 order.

The hot chocolate was spilled before delivery

missing 4 items and when we received the order it was too cold for the kids to eat, the delivery driver didn't come to the door also was rude never again will I order from Chatham MacDonalds

Food cold and no milkshake that i ordered

Food was cold and smashed, my hot chocolate wasn't even early warm and most of it was gone by time it arrived as it had leaked everywhere as lid wasn't on properly and the bag it was in was saturated in my drink.

did not receive are food wont a refund very annoyed

Food delivery time adjusted after already being late then late again food was cold and wrong order as well absolute joke

haven't received my food and it says delivered!!

No order. It would have got no stars but that isn't an option. I just apologise to the delivery guy as I wrongfully took my disbelief put on him and he was only doing his job. Seriously discouraging!

absolutely shocking delivery time.it was near on 3 hours .by the time it arrived I'd left for work

food was stone cold and has to be reheated upon arrival

I am unhappy with my order all my food is stone cold 🥶 it's not acceptable. I wish to have a full refund I ordered my food at 8pm and it didn't get here till 9:07pm apparently 45 minutes late ??

Chips cold, burgers cold , dippers cold, pie cold. Waited an hour, the time changed 7 times of when it would be reaching me and it constantly changed whole order came cold. Not edible

whole meals were cold including apple pie

Driver could not find a large building with Medway County & Family Court on it, get drivers who can read

Food was freezing and drinks spita everywhere and leaked on the carpet I had half of my drink and the driver didn't k ow where I lived so just sat in a car park for ages whilst I was waiting in the cold

foods cold but driver was polite

Waiting for ages for my kids dinner just for it all to be stone cold no heat in it at all what a waist of money

food was very cold couldn't eat it

she asked me to come outside when its home delivered ...

All ways turn up cold and driver was biking which didn’t help getting cold was freezing had to heat it up in microwave no point ordering anymore on mc Donald’s allesys cold can’t even get a simple 1 meal right send out wrong food

paid £35.00 waited 2 hours then a message saying delivered, but never arrived, will never order again

Don’t waste your time ordering from here they can’t even get an order right

it is cold and they forgot the chicken nuggets in a 9 piece meal

Drinks were missing and food was cold! Just threw it all in the bin! Waste of money

Wrong food ! £20 for food I don’t eat

hi is there any way to change the ping on the map as the drivers are always sent further up the road than where our house is

I have complained so many times because there have been items missing. This is too common an occurance!! Sort your staff out and check the orders before they go out!!!

food was stone and barely edible

Took my food to Rochester made me come out of my flat building at gone 1am as a female and didn't even stop in correct place cold food.

Missing Frier’s for the order the food was barely warm.

I didn’t receive my order as it was left on doorstep and was taken

Ordered a hour and half ago and it only just come

Delivers delivered, my food elsewhere without using the code or contact with me what joke

I am very unhappy i ordered at half past 4 the food did not turn up till after half 6 2 hours is a joke

A missing order, cheese bites was not in the delivery.

Food was cold and the drink was flat I only ordered because delivery said 20-30 mins but it was in fact closer to 45 mins (I would have just driven).

Didn't even deliver the food or show up

food absolutely freezing no drink

Delivery was late and the food was ice cold!!!

Food was cold and was all over the bag when I opened it

The wrap had the chicken and salad on the outside? I’d like it constructed next time

Food arrived cold and the chips taste like they have perfume on them and chicken nuggets taste like they been sitting there for a while