McDonald's in Medway

Should be well worth visiting for bird spoting in the summer.

So it takes 90 minutes to prepare 2 hamburgers and a happy meal this place is a joke and needs knocking down Says below what did you get absolutely nothing

Love the food .The server was really lovely , the only problem is they dont enfornce enough rules against bullying amongst the customers as iv witnessed a kid throw fries continuously at another kid on a completely diffrent table yet no interference was made.

Not really hot enough but it was on time and there was nothing missing

Yet again ordered of the my McDonald’s app and missing a whole quarter pounder LARGE meal. Also missing a McFlurry. Honestly such a disgrace Rest of food was stone cold! And soggy

Missing actual burger chips were cold taken over an hour get the food

Driver didn’t deliver my order was extremely rude then Marked it as delivered When I didnt receive it

4 milkshakes are missing from my order. Are the orders not checked before handing to the delivery drivers?

Fries was not fresh - were cold. Order could have been much hotter. Won't be ordering again.

missing 20 nuggets as I ordered 2 lots of 20 but only got 1

food was freezing cold and I ordered extra pickles and didn't get that

Always put the time back when I order.

no drinks received as had split on the way. just said "sorry" and walked off. food Luke warm

Delivery time was moved back fom 18.00 to 8.30 between placing the order with the restaurant and the order being delivered, despite being told courier was at restaurant and food being prepared... Food was also delivered stone cold.

Food is good, service is ok staff can have an attitude, but the atmosphere is awful

Food was warm. Drinks were still chilled. Contents were not squashed, unlike other main High St burger operators.

McDonald's deliveries are always missing an item or the other and this was no different. I ordered nearly £15 worth of drinks that were never delivered. Unfortunately, by the time I opened the sealed delivery bag, the driver was gone.

Got someone else’s order wasn’t even a Just eat it was a Uber eat

I never recieved my food. No contact was made. Waited an hour and a half then emailed to be told something when wrong with the order. I would like a regund please . Very unhappy

Average waiting time is 25 minutes to pickup delivery if you are a delivery driver

The driver was amazing and friendly

It was delivered 2.5 hours late, the order wrong and it was stone cold. Disappointed and so were my children.

Times kept getting longer. Food was cold and drinks had spilled all in the bag and were half empty

Turned up late and was freezing cold

Delivery driver quick and prompt, no faults there. However, ordered a strawberry MILKSHAKE for my son and have given him a strawberry LEMONADE which he doesn't like (it's he's birthday btw, so cheers there!! McMuffins near cold & badly packed!!

the whole order was wrong want a refund

Need to work more to reduce waiting time.

Food took over 2 and half hours to arrive, when it did the food was cold and items missing. Not happy, need to be a cancel and refund button as we would have ordered something else!

The driver even said sorry for your wait there was loads of traffic .. there were items not in the bag all the food was cold

Although I can justify orders taking longer as it is a Friday night, I cannot justify however, 2 portions of fries that were more like small portions rather than medium, and overcooked, everything was cold, even the ice cream had melted

Close to 2 hours delivery take when the app said 20 to 30 mins. Food prepared and in the bag for over an hour and 20 mins before being delivered , drink flat.

only a couple minutes late. kept it brief

Atrocious had a number of issues over a stretch of time some issues unfortunately I've let slide. Rarely get straw's in the bag and the same with the dips even though I've paid for them, constantly getting wrong orders and last night took the piss. Nothing that I had ordered was in the bag, received a ranch burger with bacon instead of a Mc crispy the wrong Mcflurry wrong size milkshake and what was meant to be large fries was a joke and everything was stone cold. I only live round the corner from Chatham town so there should be no excuses for this,the food got binned immediately and then the just eat app asked for photo evidence. I refuse to route through my bin for the shit you gave me I'm out of pocket went hungry and will never use McDonald's in Chatham ever again!!!

Food had items missing burgers were really gritty and had some white sauce on it just all very poor and sloppy

food lukewarm at best will take a lot to get me to order again

missing items and tastes stale

Food came actually warm, order was correct. Delivered quickly

food was freezing cold very upset with this

The only problem one small portion of fries missing

food all arrived but drink had leaked and chips were cold

Stone Cold chips were hard.. food was all cold.. where the driver has been with my food I don’t know… and I added tip before I received items which I wish I didn’t do :(

The food was wrong now my daughter won’t eat it

I never get the sauces I pay for !!!!

all food was old and cold !! not happy

Food all wet and soggy as drink had been been knocked over which got everything wet

Half a coffee in one cup but overall, not too bad. Thank you

the chips were cold and burnt so much they were solid. the big Mac burger was cold. the nuggets were tasteless, they forgot dips, and the lid on my coke wasn't on properly so had split inside the bag.

Paid for a meal but did not get my drink

we are missing all of our drinks order and have been given someone else's food as well as our own. terrible service!

burgers we're stone cold when they arrived

Food was all cold and a meal missing

It was delivered hot for a change!!

Our food was cold and multiple missing items

Food arrived the first time and was wrong. Then waited 45 minutes without any updates or info just for food to arrive freezing cold

courier updates the order is delivered, but i never received the order.

I waited over 2 hours for my food and when the order arrived half of it was missing and it was all cold. there were no straws or sauces in the bag either.

burger was cold but I still enjoyed it.

I did not receive my order ! Very annoyed

Took over an hour from order to get food delivered and when it was it was cold. Not very happy

Did not deliver everything ordered

it would be nice if the food arrived warm

I ordered my food around 3.20 and it arrived at 5.30 freezing cold

No fries included and I paid for them

The delivery driver was very rude and argumentative and refused to give my order over

Marked as delivered and food never turned up!!

food was loverly and hot thamku

They always leave out the sauce when ordering cheese bites. What good are cheese bites without the tomato sauce which is so prominently advertised in the pics?

Meal was cold and inedible, originally due at 1805 arrived at 1838.

Ordered my girls the meal deal an didn’t get the chips that come with it

Took nearly an hour to deliver, and every single item was wrong.

Whole order was cold , not happy at all

asked for sauces but didn't get any

Food was cold on arrival also missing item

I placed my order at 5pm and it turned up at 7pm why does it take 2 hours for a kids happy meal to turn up not happy at all with the service

For a McDonalds it’s ok. Seem to get a lot of people in there causing a nuisance though. The security they bring in at night time seem to have an attitude on them, they cause a lot more problems when they come in to start their shift throwing people out. It’s totally unnecessary in my opinion.

Cold food but my fault as ordered to wrong address

I live a 5 minute drive from restaurant time first said 12.15pm rang restaurant as app was saying courier was in store waiting for them to prepare for over 4 minutes. I had to be picked up for work at 1.15pm so really didn't enjoy rushing and as the restaurant received order there was no option for me to cancel

No straws missing ideas and coffee spilt in the bag over cold drinks

Order missing was late my son has no food

Completely wrong order, as a vegetarian I ordered a mcplant meal and apple pie and I received chicken after it was late and the pace had then closed

Was not processed from 10 minutes after being cooked . Just stayed being prepared yet bag shows 1852 and delivery was 2000 Not good enough

Food was freezing and an hour late, no option to get more than a minimal amount of money off. food is always late and always cold

Why did my coke which I paid extra for in a meal come 10% an 90% all splattered inside the bag! Please tell the drivers to drive or ride properly !

Food was stone cold ,drinks spilt bag torn and seemed to be missing some fries I ordered large meals but the portions of fries was regular size.Not an enjoyable experience.

Driver was very speedy and more than happy to deliver up to my hotel room

My food didn’t arrive after ordering it at12.15!!!!!!!!!!!!

Ordered a quarter pounder with cheese meal, came with no chips and salad in my burger which there shouldn’t have been. Very disappointed

Preparation of food terrible. Worst Big Mac ever. Stevie Wonder could have done a better job. Ridiculous for the price. 😥👎

Delivery driver was very polite

poor delivery driver looked frozen food was understandably cold but tasted great

cold food. hot drink was filled up only half a cup. paid almost £30 for breakfast. joke.

everything was delivered and hot

Food freezing cold. Drinks spilled over in bags so all food wet. Bag was split with food hanging out of the bottom of the bag.

Told me 5 to 7 turned up at 730 food cold for the second time WHY

YOU DIDNT BRING MY DONUT ORRRRRRRRRRR MY SWEET N SOUR SAUCE absolutely diabolical refund that quickly

Food was late and freezing cold

Luke warm Chilli burger didn’t taste like it had any chilli. No salt on fries.

gave the wrong drinks without the muffin got someone else's order

order has not turned up at all for my kid's

Burger was poor, dry and bacon hard like cardboard