Quaglino's in City of London, Westminster

Very slow service. Entertainment is poor and not live. Had to wait 45 minutes for a coffee.

Guiesepie provided good service!

One of my favourite places in london! Such a beautiful place with lovely atmosphere, live music, tasty food and marvellous wine. Thank you Giuseppe Percy, great service!

Good birthday celebration, they have vegan options, lovely venue

Really nice venue with good atmosphere . The food and service sadly don’t match the price of the food.

We were there last Friday for a night out with friends. The ambiance was exactly what we were expecting. Giuseppe, our waiter, also guided us in choosing the perfect food and wine pairing. The live music provided the perfect entertaining backdrop for the evening. I will definitely be back in the near future. Thank you, Giuseppe, for making us feel welcome 🤗

Wow…. This place is absolutely amazing!!! The atmosphere is brilliant! The live music is as absolutely perfect and lovely to eat dinner to and the food was just delicious!! The drinks really make it and the staff were great!! The service was speedy and they are all very polite and friendly! The food is not cheap…. But it shouldn’t be! You really do pay for the BEST experience and some of the BEST food and drink! Could not recommend this place more!

I have been here for my 25 year anniversary. Everything was ama zing. Thank you very much especially to Giuseppe who made the evening wonderful.

No need to say anything more than what has already been said in others' reviews: food was edible but not more, service was woefully slow and surprisingly also rude, music is too loud to do anything but take pictures for Instagram. There are hundreds of better restaurants to dine at in London, and at much better price-to-value points on the curve. Oh and their ganache dessert somehow has pork in it, but it isn't labeled on the menu as such.

Very bad booking experience! I have booked this place 1 month in advance and their website was still showing the Set Menu. Few days before my upcoming reservation, I found out they had removed it. When I contacted them, they were very rude and said in this case you can simply cancel it. This is not what I was expecting from a prestigious place like Qualigno.

Not sure why it’s taken me 20 years of living in London to try this places. Lots of history and worth a try but felt distinctly average so wouldn’t rush back. Food was fine, nothing special. Service decent. Live music a nice touch but loud and hard to talk to friends. Decor dated.

Not worth it. Instead go to 28-50 By Night

What a venue, we absolutely loved our experience at Quaglino’s on Saturday - we booked the brunch and it did not disappoint. The vibes were immaculate and the food was exceptional. The staff were so friendly and attentive, it really made our time there very special. The brunch live music really brought the vibe and it had everyone singing along to modern pop and throwback 2000s. Could not fault it! Will be back time and time again. Elena x

Went on Saturday for the brunch - it was great!! Good food and vibe - excellent service and all round experience!

A place to go as couples Quite music and great atmosphere

10/10 experience, the brunch menu was incredible and food was amazing! The staff couldn’t do more for us, everything was a 5* experience :) would highly recommend!

The brunch was incredible! The band were amazing and the food was delicious. Such good atmosphere; everyone was up dancing and signing along with the band - so much fun! The staff were also so lovely and friendly. Will 100% be back!

Beautiful experience all through. Great food, music, service and ambience. The only poor service was the doorman who appeared not to work there cause he clearly didn't display any of the polite and happy service we got from the rest of the team. He seemed very disinterested and aloof and didn't greet or try to assist guests coming in or going out.

Was a presant for my daughter and I from my patner . Wow what a treat loved it . Only 1 complaint food took ages ,but was mother's day weekend . Please can I ask the name of the band? They were fabulous. Fully recommend this place its bloody georgous x

Great place. Good food. The steak was okay. The service was good. But when the menu says £80 pp for steak, I found that very misleading. Whichever way the customer is going to pay £160 even if 5 diners share the steak!! The black pepper sauce was great. The chips were nice too. The sommelier is a bit farcical but it all adds to the ambience!

Great atmospheric vibe. Good entertainment and food was fantastic.

We had to leave our table halfway through our meal as we were told another party was waiting for the table. Couldn’t hear ourselves talk due to the very loud music. Waitress started clearing the table before all guests had finished their meal!! Very disappointed because we were celebrating a family birthday!

Cone for bottomless brunch , beef sitting here 45 minutes without a drink . So 2 hour bottomless champagne not worth it .

Beautiful space, beautiful food, incredible performers and lovely service. Such a fantastic experience

Fabulous 3 course Sunday lunch set menu . Great location, beautiful restaurant with live music during Sunday afternoon service. Food is excellent, well presented and delicious.

Amazing girls night out!! We had an amazing service from Daniele! Him and his team were fantastic, took so much care of us and really made us feel so special! We will def come back. Thank you guys!

Very good service from giuseppe ! Thank you ee had a very good time

Recently visited for a friend’s 40th birthday - the entire night was fantastic. Service, food and all the live singers/band, we didnt want the night to end!

Incredible atmosphere, this is the place you want to spend your evening having great food and lots of fun. Impeccable service, Daniele is just fantastic!!!

Booking was cancelled by restaurant because they decided to hold a private party. Good way to loose customers. Be warned - you can’t rely on bookings

Not like it used to be. Unfriendly staff. Only came for drinks, but would have expected to feel welcomed.

Great night @quaglinos , food and the band were amazing. Thanks to Giusseppe, quite helpful and very kind throughout the night.

i don't understand the bad reviews regarding service, for us that was the outstanding part of the evening, especially our waiter Akash. . super nice and welcoming from the outset. lovely venue and nice food too

Superb food, nice music, quiet vibe on a Tuesday night but that suited us. Akash was a wonderful, attentive server/waiter. A beautiful restaurant for a special occasion or hosting international colleagues.

Lovely atmosphere with attentive service from Giuseppe - thank you! Good menu, drinks selection & a great live music dining venue

Our waiter Giuseppe was the best! We came for our friends 40th birthday. He could not do more for us. Highly recommend going 😄Thank you Giuseppe.

Absolutely fantastic afternoon. The food was really good. However, as a regular visitor, I would like to see the menu change a little more often. The staff were amazing, especially Paloma, our waitress who was very attentive. Music was also really good.

Amazing food last night and really great service! The live music was also very good, and it’s always such a great atmosphere at Quaglinos

Atmosphere and vibe of this place is glamorous like their dress code. The service from our waitress was excellent and she was honest about the menu when I asked questions. Never waited long for drinks, and overall I had a great night. However, when we spent £300 per person, this comes with expectations which were not met in my opinion. 1) We were reminded that our table was for 2 hours only, twice. Felt rushed to order mains, and after dessert was asked to move to the bar. 2) The entertainment was on and off, for a Friday evening 7:30 onwards, I had the expectation that it would be all night. 3) Food was okay but not special, with no 'oh wow thats delicious' moments amongst our group. Starters were good. Caviar was good, and condiments nicely prepared. Mains, Fillet steak was perfectly cooked but no flavour at all, perhaps not aged long enough or lack of seasoning. Whole Duck was seasoned nicely, but cooked so uneven, with half of 1 breast raw, the other perfect. Surely this should be sous vide to temperature then roasted for texture. Desserts were enjoyable, and well presented. Drink selection is very good, including a wide range of wines and spirits. Bar staff was also very accommodating, friendly and quick service.

Amazing service and staff!!! The Italian waiter gave us excellent advice

Myself and a few friends went to Quaglinos for St David’s Day and wow we genuinely could not fault it! Delicious food (had the st David’s day menu), the cocktails were genuinely the most delicious I’ve probably ever tasted and the band were incredible had everyone up dancing. Thanks to the team for a wonderful night and looking after us so well, we felt very special! Would definitely recommend for a fun night out or any special occasion!

Amazing food and vibe, really looked after by Giuseppe!

Amazing food and atmosphere! Highly recommend

Great evening, great cocktails and atmosphere

Awful experience at Quaglinos. Came for the brunch and we were told there would be vegan options, was served olives and lettuce and they charged £45 for it. Everyone else's meal bang average too. Avoid, there's so many better places in London than this overpriced garbage.

Quaglino’s exceeded all expectations! From the moment we walked in, we were warmly welcomed and made to feel truly valued. Despite not having a booking, the staff went out of their way to accommodate us, ensuring we had a wonderful experience. The service was impeccable—attentive, kind, and professional. The bartenders were fantastic, guiding us through the drinks menu and keeping our glasses perfectly topped up. The atmosphere was lively yet elegant, making it the perfect place to celebrate. We can’t wait to return for supper next time. Highly recommend!

We had a lovely dinner in a great atmosphere, but the highlight was Giuseppe’s amazing service. He was so attentive and made sure everything was perfect. Truly a memorable experience—we’ll definitely be back!

Arrived for our friends birthday at 6pm, atmosphere was good, was sat down and ordered drinks many drinks to choose from no issues there. We ordered our food it wasn’t the greatest for the price the restaurant was charging for it, after ordering starters, mains and continuous drinks at 7.40 pm we was told we was not aloud to see the dessert menu and we had no choice but to leave the table, we was disgusted with how we was treated we hadn’t even been at the table for 2 hours and was being told to move on. I would not recommend this place to anyone as the way we wasn’t treated for an expensive venue was nothing but disgusting avoid and if you do venture there don’t get your hopes up for nice food as your be very disappointed. J

The night was supposed to be special as it was not only the first valentines with my partner but also her birthday. When emailing about her birthday and the availability for a cake or similar this was coldly ignored and I just received an email back from the reservations manager that the deposit had been received. No response or acknowledgment of my request (even if it wasn’t possible). This should have been a warning sign on things to come. When arriving on the night we were walked to our table, and once sat realised our table was very wobbly - not the tolerable kind. We waited 20 minutes before my partner - on her birthday - had to go up to the front desk to report this and also ask for someone to even come and serve us water… about 5 minutes after returning from the front desk the server came and simply asked us “are you ready to order” without any greeting, we informed them that we haven’t even had water yet. The manager came to see us shortly after and tried to fix the table and kindly gift us a glass of bubbly each. The table still wasn’t fixed, I myself tried to fix it and then we had to get up to report this again, to which we were told someone would return which they never did. After waiting ridiculously long time to receive our starters we realized we were not severed our first course (amuse) and of course had to seek out help to report this again. No one checked in on us during the starter or main. We had one check in after our starter. Every interaction with waiting staff had to be sought after, I’ve never been one to complain and it pains me to write this but it was a horrible experience on a day that was supposed to be so special. After eating our lukewarm mains, a manager came to ask how we were and my partner had to let out her frustrations. With 10 minutes left of the set being performed we were seated at the front - which was nice for 10 minutes while having dessert - before having to wait again for 30 minutes to get the bill. My partner was ignored by everyone so she had to get up again to try and find some help. When we received the bill the deposit wasn’t removed, and indeed, the above average 15% service charge was left on that we had to ask to ask to be removed. Normally we are all for tipping above the average and we felt so embarrassed having to ask for this to be removed but it was the worst night I could have imagined. Also the man (I think one of the managers) when taking payment was rude and actually, scoffed at us. I would have taken more photos and videos but alas we just didn’t even get time to enjoy ourselves and have proper wine and drinks with our meal (as no one would check on us) it just felt like 3 hours of having to tolerate a dreadful service while waiting for food.

This is my second time at Quaglino, and unfortunately, it was worse than the first. The front desk staff were not professional, making us feel unwelcome. They seated us at a table near the toilets, so we couldn’t see the live band. There were many tiny flies. Also, if you request another drink, you will wait at least 10 minutes. I ordered a medium-well steak, but they served me a well-done one. I would rate the overall service a 5 out of 10.

Overpriced for what you get. But lovely ambiance and space

The food was exceptional, the live music perfectly fit the vibe of the evening. Our server Giuseppe was amazing and did a great job serving us, would definitely come again.

giusseppe is amazing! Great service and very warm welcome

Fabulous set menu live music atmosphere and cocktails! Some servers friendlier than others

Amazing service, great food, great drinks, and great music! Nirav C was our server and he’s the best!

Nirav C was so polite and nice, made the place even more atmospheric! Such a lovely place

Amazing ambience, live music (performance was amazing) and good food. Helped to make my partner's birthday truly special. Would like to especially thank Giuseppe and Gedeon for looking after us! Would definitely recommend for a romantic evening, or just a night of chilled live music

Nirav C gave us great service and good recommendations, the food was tremendous!

Fun atmosphere and great food. Great service from Nirav c! Awesome time.

Nirav took such great care of us! food and vibes amazing

We had the best time at Quaglino’s. Amazing food, music, and our waiter Nirav C was the best! 10/10 would recommend

Great ambience and Lovely service especially from Nirav C, made my friends birthday very special and went above and beyond

Was served by Nirav C and what a pleasure it was. He went above and beyond to make my friends birthday very special. Will defiantly be back

Gorgeous restaurant but was so disappointed when we visited on a Sunday only to find they only offer a Sunday Roast Menu at 8pm ! Did not expect this from a fine dining restaurant, only pubs do this! This is not stated anywhere on the website either so we left. Be aware if you are looking to dine on Sundays …

Great venue with a good vibe with live music. We had excellent service from Giuseppe & Gedeon who looked after us all evening! Would recommend to anyone looking for a top restaurant in this area.

Love this restaurant. Always a good standard with a great service and atmosphere.

I recently celebrated my birthday at Quaglino’s, and it was an unforgettable experience. Giuseppe was incredibly attentive and made sure my evening was perfect from start to finish. The food was beautifully presented—every dish was a delight. I especially loved the mushroom starter, which was full of flavor. For the main course, the chinch with its wonderful sauce was absolutely delicious. The crème brûlée was out of this world, perfectly creamy with a delicate caramelized top. To top it all off, they brought me a separate pudding with a candle and even sang me a birthday song—such a thoughtful touch! The live music added to the ambiance and made the evening even more special. Highly recommend this place for any occasion!

Shocking behaviour from the manager and staff. If you are female please be careful. Female friends were touched by sleezy men last night and when complained to staff, they weren’t interested. Police ended up being called. Will not be going back!!!!!! And if if you are female I wouldn’t either. You’re not believed, you’re not helped and shocking behaviour from all their staff especially the manager who claimed about having to get out of bed more than what actually happened. SHOCKING!!!!!!

This place is so magical and beautiful. I’ve been here many times and still I’m keep coming! Sasha was brilliant on my last visit. Only thing that I can say is, they need to improve their food menu. It should have been more delightful mains instead of many vegetarian dishes. And new starters please.

Amazing atmosphere, amazing food and experience! Our server Giuseppe has made sure we get smooth dining experience, from quick ordering to clearing our plates and ensuring we’re happy at every step of the way. It was my girlfriend’s birthday and we even got a little surprise at the end of our meal. Definitely recommend for specual occasions

Wonderful experience during this brunch; many compliments to all the staff very professional polite and efficient. Many thanks to the sommelier Davide very expert and professional on wines and also very kind and friendly

Worth every penny! An amazing evening of first class entertainment and high quality food. Service was on point, although they were strict on the 2 hour time allocation per table however they did accommodate us at the bar side for drinks and entertainment after our dining slot. Would highly recommend the fillet steak with the green peppercorn sauce and the oysters were fresh and delicious. We had a bottle of champagne and a cocktail at the bar! The bar tender was incredibly enthusiastic and would make any cocktail you desired. Celebrations or special occasions I would highly recommend!

The most amazing music venue in London. The staff were all so nice and friendly and the drinks were amazing. The cocktail garnishes were also crazy cool. The staff at both of the bars were amazing. Thank you so much for such a great night

fantastic service thanks so much Davide for selection of wine.

Miguel was wonderful!! Oysters were amazing and we loved our free champagne!!! A long overdue joint birthday celebration with a special birthday surprise, thank you to Miguel especially for making our night so special!

Miguel made a long overdue birthday dinner worth the wait! Thank you so much for a fab evening - we’ll be back next year !

Went to a birthday dinner and it did not disappoint. Wonderful food, amazing service and exceptional music. Our waiter Giuseppe offered us perfect service throughout our evening. Definitely a must-visit👌

Amazing food and service, had a very memorable dinner. I didn't chatch the name of the person who served us but he was amazing beginning to end

Amazing atmosphere, with incredible live music. Staff really friendly and very efficient. Food amazing !!! highly recommended and insist in people coming here.

Whole venue is quite impressive, live music was the highlight. Lovely and very talented singers. I guess that’s what you go there for. We went on Saturday night and maybe that wasn’t a great choice. Customers on other tables were strange- kind of influencers and “show off” people vibe. Bathrooms turned into recording studio for insta stories, quite ridiculous. Food was very average for the price. I had Venison and that’s the only dish we liked. Fish was overcooked and impossible to eat ( after notifying waiter he said that’s how it’s cooked, hasn’t done anything about it, after second time I asked for manager then he reacted and offered new dish instead) I guess service in place like that, busy Saturday night and live music is hard but definitely shouldn’t be rushed and ignored like that. Poor starters, no wine topping. We skipped desserts. Overall nice music and vibe but nothing else. Avoid going there on Saturday night. I think it can be much better during the week.

Been using this established for over 20 years. Never been disappointed absolutely fantastic service our waitress for the evening was Monica. She was so polite and really looked after us. Had the most amazing steak I highly recommend Quaglino's. Thank you will be back hopefully soon!

I wouldn’t recommend Quaglino’s. The live music and band were fantastic, but that’s about the only positive. The service was horrible – staff were all over, and everything we ordered arrived extremely late and mixed up. The cocktails were poorly made, the roasted halibut was overly salty, and my friend’s steak, ordered medium well, arrived completely rare. Overall, a very disappointing experience, and I won’t be going back.

A Stylish Evening at Quaglino's with Room for Improvement We visited Quaglino’s yesterday to celebrate a friend’s birthday, and it was certainly a memorable experience. The restaurant exudes a glamorous, speakeasy vibe with its stunning decor and amazing live music that adds an exciting touch to the atmosphere. The menu offers a fantastic selection of dishes, and the drinks menu is equally impressive, with plenty of variety to suit all tastes. We ordered steak and oysters, and the quality was exceptional – everything was cooked to perfection and absolutely delicious. It’s clear that the culinary team takes great care with their ingredients and preparation. That said, there were a few areas where the experience could have been better. The service, while polite, was quite slow – we waited an hour and a half for our food to arrive. Additionally, it seemed we always had to search for our waiter for refills or any additional requests. Unfortunately, this meant we only had one drink during our three-hour visit, which felt like a missed opportunity to enjoy more of their great cocktails. While the live music was truly fantastic and created a lively ambiance, it was so loud that having a conversation was nearly impossible. It’s a shame because the atmosphere is wonderful, but the volume made it challenging to connect with our group. Turning it down just a notch would make a world of difference. As expected for a restaurant of this calibre, the prices are on the higher side, so it’s worth being prepared for a more indulgent outing. All in all, Quaglino’s offers a beautiful venue, great food, and vibrant music, but a few tweaks to service speed and noise levels could elevate the experience to match its stunning setting. If you’re looking for a special night out, it’s worth visiting – just be ready for a longer dining experience and a lively (if loud) atmosphere!

Food average, service average. Music far too loud for a smart restaurant. It’s like a disco not a classy place to have dinner with friends. Very very disappointing

Our booking has sadly been cancelled a week before due to “a private hire event”. We got offered a pitiful glass of bubbles if we re booked with their sister venue. This booking has been in place for two months and we have booked a hotel nearby too as we live in the midlands. It was for my birthday celebration and one of the few places that we could enjoy guaranteed entertainment and bring our young daughter along too. With one week to go, we have to find a different restaurant that will fit the bill. What a complete disappointment and such an odd state of affairs to cancel bookings at such short notice. Do they simply just hire this place out at the drop of a hat with no regard to the disappointment that would cause others and the reputation that they will get for it? Very bad service to match some of the recent reviews on here, without even stepping foot in the place!

We reserved a table on a Saturday evening for the January set menu, advertised on the website. When we arrived we were told that the menu was only valid during the week, this confused us because four of us had checked the website and seen that the set menu was valid at weekends. On arrival at the restaurant the staff insisted it was only valid during the week. We later checked our internet history and found the menu which did state it was valid on the weekend. We were left without a table on a Saturday evening and embarrassed in front of our guests that we had made a mistake (which it turned out we hadn’t). What is most frustrating is how the staff in the restaurant lied to us, making us feel like we had made a mistake when we hadn’t.

Excellent welcome with a attentive waiter and many extras offered. A lot of waiting time between dishes, but which passes very quickly, made up for by the perfect performance of the singers. The portions are quite small but we enjoyed ourselves, I recommend

The place was good but they can manage the food and the orders in a busy Saturday now, to bad the place is only a visit for cocktails not food.

The ambiance was simply divine! From the moment you step inside, you’re greeted by a tasteful blend of modern elegance and classic charm. The lighting is perfectly dim, creating an intimate yet vibrant atmosphere that makes you feel right at home. Every detail, from the décor to the seating arrangements, has been meticulously thought out to ensure maximum comfort and aesthetic pleasure. The live band was the cherry on top of an already perfect evening. Their performance was exceptional. The musicians were incredibly talented, and it was clear they enjoyed every moment of entertaining the guests. Their tunes added an extra layer of magic to the ambiance, making it an unforgettable experience. Service and Food:The staff were attentive, friendly, and went above and beyond to make sure our dining experience was flawless. The menu offers a diverse range of options, the meat was overcooked . Whether you’re looking for a romantic dinner, a night out with friends, or a place to unwind with some great music, this place has it all. I can’t recommend it highly enough and can’t wait to visit again soon!

It took over an hour for the food to come people had already come had there food and left in the time me and my daughter where still waiting to get the food

I found a deal for a set menu online, which clearly shows that can be used on a weekend. Contacted the restaurant, who stated it was not despite it clearly showing no restrictions. Sent the menu, but person in the restaurant refused to allow the booking. Avoid this place.

The place and music were nice, however the food was inedible. It was very dry, bland and very expensive

This a generous three out of five, we booked on line a week before our booking at the restaurant, we were telephoned at 14.00 for a 16.00 booking for six people and told the kitchen was closing at 16.15 and we needed to come earlier, this stressed us as we were at the theatre, it was not possible for us to go any earlier, we tried to return the telephone call and no one bothered to answer!!!! This entire set of actions stressed us and took any excitement out of going to the restaurant. When we arrived at the restaurant early we were seated at a very poor table next to the kitten squashed into the far right of the restaurant with a few other dinners, three members of our party had the back to the onstage entertainment which was not necessary as the restaurant was empty. The view of three of our dinners was of a dirty net curtain which was badly hung across windows which we assumed were to the kitchen, this did offer some amusement as we played identify the food splatters on the grotty net curtain. The food was OK however we felt very rushed to leave the restaurant as most of the staff left and it was very clear they wanted to close. The restaurant should NOT have taken our booking if the plan was always to close early or was it just the staff on duty who simply could not be bothered about the guests and just wanted to go home. All in all a very poor experience

The food was poor and the service matched! We have been here a few times and always enjoyed it but not this time unfortunately. No idea what has gone on but a wasted £400. The only positive was the singers who we really enjoyed

Terrible experience, customer service was like a mcdonalds store , not attentive, our plates were left on table for 15 minutes not taken, food terrible for price the steak was tasteless , overall would not recommend at all, it was my wife's birthday, ruined the night, avoid at all cost, I have been their 4 years previously was good then, but now horrible.

One of the best and special restaurants

This restaurant doesn't even deserve a one-star review. The service was either non-existent or downright pathetic, and the food was somehow even worse--overcooked, excessively salty, and utterly flavorless, served in meager portions. When staff did appear, their attitude was rude, dismissive, and snotty. The ambiance was dreadful--perhaps if they managed to attract customers, they could afford to turn on the heat. The management is completely incompetent. Overall, this place is a waste of time, money, and effort. If you enjoy horrible food and rude service, by all means, visit this London dungeon. Otherwise, even a cheap takeout at a fast food restaurant is a far better option.

This is one of the best restaurants in London. Yes it’s expensive but the quality of the food, service and ambience is outstanding.

Guys, please turn on your heating. Last night the place was freezing.

Food was good, but overall experience was disappointing. Our table was booked for 8.30pm, but starters didn't arrive until 9.45pm. Desserts weren't served until after 11pm, which was too late for those of us catching the last train