Punjabi Thali in Gravesham

Disgraceful. Will not be using them again. If I could give this outfit zero I would. My daughter placed an order on their website at 5.20pm. They emailed an order number and a delivery time of 6.15pm. By 7.10pm the order had not arrived so she telephoned. Bearing in mind this order was over £82. for her dad's birthday (plus with two young children needing to eat before 7pm). They came up with some excuse when phoning them that it was a big order and took time to get ready.!! Ugh they had had it an hour already at this point. (or so we thought). She gave them another 20 minutes for delivery. Another half an hour passes and nothing! She phones again. Oh I do not think we received your order ! But hey she says you have taken the money from my credit card for the order and you still have not delivered. Please in that case refund. Oh we can't do that as it is via a third party!! What!! so no food, no birthday, no kids fed and no refund and told to reclaim the cost via the credit card company. BEWARE do not order anything by their website. To say she was upset as it was also a birthday gift is an understatement. AND then to say we cannot refund you just about took the biscuit. Yet half an hour before when she phoned they were saying oh its a large order to put together and takes time, then they say they have not received it although confirmation was received by email. What a shambles no apology, no refund, nothing. Please everyone learn from this.

Atmosphere was great food is amazing staff are really polite and helpfull really recomend

Terrible service food come cold and they won't answer phone

Went here for my birthday amazing food polite waiters very clean. I’m really worth the money. I’ve not eaten such great food in such a long time. Amazing would highly recommend.

Food was OK but expensive for what we had