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3.5

Based on 49 opinions finded in 1 websites

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Nº 291 in 351 in Horsham

Nº 60 of 71 Other cuisines in Horsham

CUSTOMERS TALK ABOUT DISHES WITH..cakesoupcoffeesausage
Score
OpinionsNoteTripAdvisor493.5

comment_iconOpinions

It was a shame that the cafe is now not serving the food it used to. There are no packaged sandwiches and sausage rolls etc none of which seemed appealing. I chose to come to the cafe today to mark the anniversary of my. Mums death and enjoy lunch. I ended up going elsewhere for food. The staff were very friendly and coffee was good but I do hope the cafe returns to preparing some of its own food. Even the cake selection was very limited.

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DebbieMo . 2024-08-21

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Astounded. What has happened here. This used to be our goto place when we lived in sussex. How can an organisation as big as this get something so wrong. We where told no manager and the assistant one left recently. Why is the question. The foods pre packaged and not local. Nothings homemade not even the soup. Coffee machines broken. The staff put on such a brave face sadly just covering an incompetence somewhere. Sorry RSPB I've cancelled my membership as if this is an example of how things are done I feel my money could be better used elsewhere.

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Jayjay67 . 2024-07-10

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Great location that could be very profitable if managed properly. Clearly management need to look at this. Really friendly and helpful staff but needs a good look at the menu. Visited 4 weeks ago & coffee machine broken. Visited this week still broken. Sausage baguette was in edible. Cheap sausage and under cooked bread and greatly over priced. Get your act together RSPB as this should be a cafe people want to go back to.

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J M . 2024-06-30

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What a wonderful experience we had on our visit to the RSPB Pulborough Brooks Cafe and Wetlands. The food at the cafe was delicious and my husband and I really enjoyed our soup and roll and other family members were very happy with their chosen dishes which all arrived at our table by a friendly member of staff. The food was fresh and very appealing/appetising. It was lovely sitting outside and looking at the super view. Everyone we spoke to were very friendly and welcoming and we will definitely be returning.

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Annette H . 2024-06-27

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Very disappointed. We buried our mum in the morning and decided to lunch at the cafe as the bird reserve was one of her favourite places. Had very few things in stock from their menu, no baked potatoes and a limited range of toasted sandwiches. We ended up with toasted cheese sandwiches, well they were more like toasted cardboard with tasteless cheese inside. The pasties were horrible as they were microwaved, so were soggy in the middle and hard on the edges. Also very highly priced for low quality food.

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David S . 2024-03-21

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Fantastic food with lovely views over the Nature Reserve, a regular place for me to visit, and when I'm at the reserve definitely a must visit.

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Katie D . 2023-02-05

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The lunch menu is so limited anyway having things out of stock made things worse. Service is so slow. Overpriced for slow limited service.

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JD . 2023-01-15

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Went to Pulborough Brooks with a couple of friends. Not many birds due to hot weather and lack of water. Despite this we had a lovely time, wandering around under the trees and sitting in shade to see what wildlife there was. Must return later when weather is back to 'normal' Staff very welcoming and helpful Pre-made sandwiches, pastries & soup on offer. Between us we chose soup, very good, a sandwich & sausage roll. Sandwich ok, sausage roll very disappointing, heated up in microwave so pastry was soft. Family with 3 children on table behind us struggled to find something for children's lunch. Why not have a child lunch option? Lunch box maybe, simple to prepare. After a lovely afternoon wandering around, we had a much better tea experience, Welcome pot of tea and delicious cakes.

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Nelliekay . 2022-08-11

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Great selection of light food and drinks with lovely views in a relaxed setting. Very child friendly and nice staff too!

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simonandchrissie . 2022-04-05

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Friendly service and great views. We only had a bacon bap each but gluten free was catered for and the baps were beautifully warm and crisp. I door and outdoor seating available, food ordered at a hatch and brought to your table. Wheelchair access to indoor and outdoor seating

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Savvyowl . 2021-11-05

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Popped in for a cuppa and cake on a cold afternoon. Greeted with a warm welcome and huge selection of cakes, staff very friendly and helpful.

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Z6001KCsaras . 2020-03-10

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Lovely light lunches. Delicious soups and cheese scones. All with great views across Pulborough Brooks.

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15traveladdict9 . 2020-02-10

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After a walk around the reserve tea and cake in the garden sounded like a great idea. Unfortunately the garden seating in the area adjacent to the field by the cafe needs some extensive refurbishment. Broken seats, insecure tables and a broken bench is not acceptable in an RSPB reserve for the use of paying customers. The seats on our circular table moved as you sat on them, one was broken and the other three were unstable. Other simliar tables in this area were in much the same state of disrepair. One bench table was completely broken and the remaining seating and tables did not look much better than the one we were obliged to use. The alternative was to sit on the floor. Nice cafe, nice tea, nice cakes, awful outside seating.

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peterwV975TL . 2019-08-03

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On our way to an evening with family and very very early we dropped in for coffee and cake. It was delicious. We stayed for a short walk also and will be back for a longer one.

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davidwW8283UU . 2019-07-19

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Perfectly good cafe, food and drink fine (hot and cold), seating outside as well as inside. For a view from your table go round the hedge! Also has a nice gift shop.

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SunseekerKD . 2019-07-02

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Enjoy the walks, the wildlife and the excellent RSPB centre, but don't bother with the café. The position is wonderful, especially when sitting outside, but poor service, stale toast, cold coffee and dreadful presentation spoilt our visit. The café has so much potential, but an injection of fresh management vision is needed to give this tired place a new lease of life (and maybe ditch the tiny plastic pots used to serve dry jam).

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outlines2018 . 2019-06-02

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After the cold of a frosty January morning watching birds the pleasant functional cafe was welcome respite. Lovely soup and plenty of bread.

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John W . 2019-02-04

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Character Cafe with delightful views. Indoor and outside seating (dogs welcome outside). A good variety of cooked dishes available from the Menu with daily Specials. Delicious cakes and scones. Reasonably priced. Certainly recommend.

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FJJ111 . 2019-01-30

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You need to get there fairly early to get a good seat with views. My partner had steak and mushroom pie with veg of the day which was excellent, while I had chilli bean jacket potato which was obviously home made. However, I struggled a little to find clean cutlery from the tray.

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NigLod . 2019-01-15

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Absolutely amazing place to visit all the wildlife you can see from ducks cows to deer. And the cafe restaurant is very good cakes are to die for nice sweet and a good sized portion great service friendly staff

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malcolmh370 . 2018-11-06

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Really friendly volunteers who work in the café. Good locally sourced and well cooked food at reasonable prices. Nice atmosphere and efficient service. Wildlife to watch from window of the cafe or sit outside under shelter. What's not to like?

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SavvyTraveller1955 . 2018-10-23

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The staff were pleasant and efficient, there’s a good variety of food on offer which was produced quickly. The soup was really lovely. A very relaxing and easy going experience.

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johnpD4642KL . 2018-10-15

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Last visited about five years ago. I must say the food served in the café was so much better then. Really nice home made lunches and desserts such as rice pudding and jam. Don't know what has happened but café not as good. No real desserts and cake selection very limited - what happened to the bread pudding!

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Pusscat83 . 2018-10-08

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After a lovely walk around the heathland walk with our dog we sat outside and had sandwiches overlooking an amazing view- which everyone wanted to get the best seats!

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katyjc82 . 2018-08-17

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Such a good coffee stop and very good value with beautiful views from outside tables. Staff are helpful ,cakes just like home made and green tea is available .

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697ivanf . 2018-07-04

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what a totally amazing, peaceful and beautiful setting. Highly recommended. Staff were very friendly, nothing was too much for them and we had service with a smile. Food was very tasty, fresh and well presented and there’s plenty of choice. There’s a lovely outside seating area which has large picnic tables and huge sun umbrellas.

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lisam1605993 . 2018-07-04

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Best to go in the cafe early morning or middle of the afternoon other wise it will get full .It has a lovely views of the brooks from the windows

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U3880SKjohnh . 2018-07-02

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This little cafe is a great pit stop when visiting the Pulborough Brooks reserve, and if you sit near the windows you can also watch the birds on their feeders whilst you eat!

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HBB85 . 2018-05-23

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A pleasant cafe with out and indoor tables and lovely staff. However they seem to have changed their food supplier in the last year and ref. lost both choice and quality

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davenannp . 2018-04-12

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Light lunch or cake and tea/coffee served in informal setting by friendly, helpful staff . Nice to get out of the wind or rain in this little cafe. Dogs allowed only outside at the canopy-covered tables. Some tables have good view out over the Brooks behind so deer (and rabbit) spotting is also on the menu.

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SussexGadfly . 2018-04-05

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A lovely little restaurant serving home made sausage rolls and lots of lovely snacks. Friendly staff serving. Great for all the family. Pets welcome at outside tables.

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166Rosie166 . 2018-04-01

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Nice place to sit after a walk. However although very polite the coffee service is so very slow. Lots of staff but only one very nice person serving beverages. The reason for my rating

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Lola008 . 2018-03-03

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friendly staff and relaxed, casual atmosphere make warm welcome after a cold day of walking and watching birds. generous portions of home-made cake, delicious tea and bird friendly coffee make an excellent afternoon treat. Good range of healthy lunchtime meals as well.

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nji1000 . 2018-01-26

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Very friendly small cafe,with typical cafe food all with a smile,reasonable pricesWell worth a call in when in the area!!

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dgperry51 . 2017-12-22

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WE often go here after a sunday walk and have coffee and cake. The view in summer,spring and autunm are breathtaking and its always lovely to see the doves

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Dave C . 2017-12-22

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Good food and drink, lovely atmosphere, very relaxing, so enjoyable watching the birds and other wildlife as you sit and eat and drink/

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Arman M . 2017-12-18

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Nice tea room next to the shop limited menu but you wouldn’t expect anything else good variety of cakes the only downside was dirty menu and table needed a wipe over very helpful staff

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Stephen308 . 2017-10-13

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Great place to stop by for a walk/dog walk around the heathland and via wiggenholt church ending up at the cafe (dogs outside only) for coffee and cake overlooking the wetlands

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Smaske1 . 2017-10-02

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We've been to the Pulborough Brooks 'reserve' a few times over the years and it does what it says on the tin, but we've rarely visited the cafe here. However on the last occasion we thought we'd give it a go; I wish now we hadn't.

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Jelboygrit . 2017-09-25

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Stopped here on our way to Eastbourne. Four of us had lunch and everything we had was lovely and filling and didn't break the bank. The soup was a big hit.

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Hutchi59 . 2017-08-30

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Steak casserole meat was grisly and the good bits were dry. How can a casserole be served with dry meat ?

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nonnym2014 . 2017-08-28

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Very nice place to walk and relax. Coffee & Cake The Coffee has most welcome with a good flavour however the Cake was truly awful could only be described as cheap & nasty, even our dog turned his nose up.

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Geoff S . 2017-07-11

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Good wholsome grub at a good price and nice staff Like the new arrangement inside but seating outside could do with a refurb

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tony016 . 2017-05-24

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We eat here whenever we visit RSPB & are never disappointed. The food is well prepared & served quickly, even when busy like it was last Bank Holiday. The staff here are super-efficient & I think i'm right in saying they are volunteers so hats-off to you all.

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StevoCar . 2017-05-04

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This is an excellent small cafe adjacent to the Visitor Centre and Shop, serving breakfasts, lunches, snacks and teas. The menu is varied and the staff are friendly and helpful. After a walk on the reserve it is a welcoming place to enjoy food and drink.

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christinewX191JE . 2017-03-10

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We really enjoyed our meal at the café. The staff were friendly and obliging and the food we had was delicious, particularly the soup which was served with a generous fresh bread roll. It was lovely sitting outside with great views and plenty of birdlife. Lunches are served from 12 noon to 2.30pm.

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tjsussex . 2017-03-05

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We just had a light lunch and can thoroughly recommend the soup which came with a large hunk of bread. Staff are friendly and very efficient. Good prices too.

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whereamI2day . 2017-02-26

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We must have come on a particularly busy day but nonetheless the were completely ill-equipped to deal with it. Took us literally half and hour to get served, we only wanted a cup of tea and a sandwich. Food was very average. Won't bother next time, we'll drive over to Truffles in Storrington.

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Theo P . 2017-02-23

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This excellent cafe is a great place to eat whilst visiting the RSPB Pulborough Brooks. We went to this cafe whilst walking our dog on their Heathland trail.

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PhotoGraeme . 2017-02-13

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