Pronto Pizza in Milton Keynes

Ordered 1 pizza and waited 1 hour for delivery when questioned the man was nothing but rude. Utterly disgusted. Never using the service again.

Firstly, the advised time was quoted as 60 minutes, as per the email but instead the pizza arrived after 90 minutes. Secondly, I was given misinformation about the time of delivery by a man who answered the phone, who's answers were inconsistent. On the first phone call the man gave one answer, then another, then changed his answer to the prior one, all on the same phone call. At the end of the phone call he said "1-2 minutes." After more than 5 minutes I made a second call. On the second call he denied this the answers on the previous phone call and changed his answer to "a few minutes." This was more than 6 minutes after his "1-2 minutes" answer. When challenged on how long appropriately, he said that a few minutes could be as long as it takes. He said "a few minutes could be minutes or hours or any time." This is a quote from him. I would rather he had just told me the truth, that is that it is on it's way, which would have been a reasonable answer but he would not say this, but instead would not give a straight answer. This was most unhelpful, inconsistent and indecisive. Thirdly, the delivery driver did not use our path, that leads to the house but instead thought it was acceptable to traipse across the grass and over the plants. He came of the path, and walked over the plants. The plants! This is not acceptable. There is a path that leads directly to the house. Absolutely diabolical! The lowest possible review has been given!

Just had our 1st experience of a delivered pizza from Pronto Pizza. The pizza was the hottest and the best delivered pizza we have had. Delivered before the time they advised and so hot it burnt our mouths! We live 10mins drive from the place so very impressed. Hope they can deliver the same quality next time.

Pizza was cold and the cheesecake was frozen. Whats the point sending out frozen cheesecake? Shame as it was really nice at 1st. Won't be using them again

Order showed up missing a family platter and all the sauces. Then took almost an hour to have remaining order dropped off.

Food came without sauces/dips Food was cold and large coke bottle was Bulgarian coke Pretty disappointed

I have ordered dinner, came on time and hot, just not want I ordered. 1 x Mexican Garlic 18" -Tomato Sauce Base+Sweet Chilli Sauce Base 1 x Create Your Own 18" +Green Pepper+Bacon+Mushroom+Tandoori Chicken 1 x Coleslaw I did not get a coleslaw and no chicken or bacon in Create your own.... it is only mushrooms and peppers? How? I tried calling couple of times but no one answered, filled a review form. Send an email. No answer... Will not order again...

we waited for 1.5 hours to be delivered a cold pizza. When we called to to discuss this the man on the phone said oh well you can have discount next time we are busy. I didn't want a discount we just wanted a hot pizza. He then told me nothing he can do. Poor customer service and poor quality food. Save your money and order elsewhere

Its halal and they have a variety. This thin crust is thin but not crispy. The normal crust is not too heavy. Its better than average. I always add extra cheese. The chicken and basil pizza i was looking for, but when i received it i was shocked they used dried basil rather than fresh basil. Taste wise fresh basil would have been much better and given the pizza that fresh note.Their roast chicken pizza is quite bland. Their hot wings are those battered ones which can be bought frozen but taste good. Their BBQ wings are average. Its a good pizza place if you want something halal.

I've ordered half/half 18" pizza, on bbq chicken half I've chosen stuffed crust option for £2.50 extra so I've expected to have at least half of pizza to be with stuffed crust. After delivery I've found out that they've missed out on crust. I've called them to let them know that they have made mistake and been told to check my receipt because there is no stuffed crust option on it. I've agreeded that I couldn't find this on receipt but asked them why they've charged me £2.50 extra if it wasn't for stuffed crust. Man on phone told me that he cannot tell and he will check it. I've send them email few minutes after describing situation including photo and asking for update. Unfortunately after 3 days they didn't bother to contact me. It's sad that they cannot admit to error and simply apology or refund moneys that they've charged and didn't provide. They make very good pizza for very decent price but need to learn how to manage customer complaints.

I ordered an 18inch deep pan as i allways do i normally get it within 30-45 minutes and utill today was allway happy with pronto But today i will safety say i will never get a pronto pizza again I ordered the 18inch deep pan it came 1 hour arfter my call and it was a thin crust When i called them back the man on the phone told me he is the maneger and there is nothing he could do about it so i told him to send his driver back iv not touched it and i would like a refund he said no so no more probto to this address thanks

Been waiting for an hour for a pizza when the place is round the corner. I phone him after 1 hour of waiting and he said well you can come collect it or wait 15 mins. Utterly shocked

I have ordered pizza a few times from this company and I am always satisfied. The pizza itself is very nice, nicely made dough, fresh tasting ingredients and always hot when delivered.. as a vegetarian the options and choice is really good especially with create your own etc. I'm a lover of stuffed crust and they do a very good cheese crust here. For the price i would go with pronto pizza rather than dominos/pizza hut any day :)

My partner and I have been on a mission - trying to find the best road pizza around Beds. It seems pronto is on top of the list as the quality, flavour and service is top notch. I have yet to find a place that can beat pronto pizza.

Loads of pizza to choose from frandly staff nice and hot had a wait for about 15min open till late 7 days a week great price

Ok it took about an hour but when the food it was super hot (to say it wasn't on the doorstep) and the delivery guy was lovely friendly and polite! Will keep Using these guys, streets ahead with their service compared to the big guys

Great pizza, quick delivery. Was quite funny when my partner went to eat his cheesecake and it was frozen solid. Very disappointed though as had a real sweet tooth :(

I have been consistently ordering from Pronto Pizza for some time now, and it never lets me down.

Lovely food but I received my pizza different to how I ordered

Food was amazing!! Delivery driver was really sweet aswell :-)

Food was amazing!! Delivery driver was really sweet aswell :-)

Food never turned up Not happy

Since i discovered chutneys i certainly will not be going any where else. 100% happy customer!!

Amazing pizza service! Would recommend to anyone! Pizza was gorgeous! Would definitely order from here again! 5 stars! 10/10

Amazing pizza service! Would recommend to anyone! Pizza was gorgeous! Would definitely order from here again! 5 stars! 10/10

Pizza could have been a bit hotter but otherwise it was very tasty.

Pizza could have been a bit hotter but otherwise it was very tasty.

Delivery driver could not find the address and was blind as when he called i could see him yet he could not notice the ginormous blue and orange sign. Did not have correct change. And what i ordered off the menu and what o received was totally different and when i called to ask the response i got was it was Just Eats fault for changing the restuarants menu.

Delivery driver could not find the address and was blind as when he called i could see him yet he could not notice the ginormous blue and orange sign. Did not have correct change. And what i ordered off the menu and what o received was totally different and when i called to ask the response i got was it was Just Eats fault for changing the restuarants menu.

My food wasn't hot and was very greasy

Even better than last time although last time was excellent. Best pizza I've tasted in milton keynes in my opinion and the delivery is very fast. I will order again soon and will reccomend friends. Thank you

Even better than last time although last time was excellent. Best pizza I've tasted in milton keynes in my opinion and the delivery is very fast. I will order again soon and will reccomend friends. Thank you

My food wasn't hot and was very greasy

Lovely food and was delivered in under half an hour after we placed our order.

Lovely food and was delivered in under half an hour after we placed our order.

The pizzas were amature, the toppings tasted cheap and they were not generous with the amount for toppings. Garlic bread was rubbish and hardly no cheese. I ordered 3 garlic herb dips and 1 sour cream, they missed the sour cream. It was my first and last order.

The pizzas were amature, the toppings tasted cheap and they were not generous with the amount for toppings. Garlic bread was rubbish and hardly no cheese. I ordered 3 garlic herb dips and 1 sour cream, they missed the sour cream. It was my first and last order.

I hate writing bad reviews but this meal was so bad I feel I have to. Items were missing and the delivery man said they received out of date stock from their supplier! What kind of shoddy cheap suppliers are they using!? One of the pizzas was crushed and stuck to the roof of the box, I'm guessing something heavy had been put on top, the pizza was ruined and the twister fries were barely cooked. 1st and last time I will ever use this establishment.

Nice pizza. Friendly, fast delivery.

Nice pizza. Friendly, fast delivery.

Fantastic. Great price, great food and great delivery time. Only problem was forgot my bottle of coke but offered to go back to get it. Fantastic all in all service

Fantastic. Great price, great food and great delivery time. Only problem was forgot my bottle of coke but offered to go back to get it. Fantastic all in all service

Absolutely delicious and the rest of the family thought the same too. We will be ordering again. Thank you

Absolutely delicious and the rest of the family thought the same too. We will be ordering again. Thank you

We specifically indicated that there should be no meat on one side of the pizza. I understand the ham was supposed to be there but as a vegetarian I'm upset in the low amount of notice the service provides for the customers requirements.

We specifically indicated that there should be no meat on one side of the pizza. I understand the ham was supposed to be there but as a vegetarian I'm upset in the low amount of notice the service provides for the customers requirements.

The quality of the food is incredible. Arrived in just half an hour and the food was a good temperature. Will definitely buy again.

Great food! 20 minutes before estimated delivery, love it

The quality of the food is incredible. Arrived in just half an hour and the food was a good temperature. Will definitely buy again.

Great food! 20 minutes before estimated delivery, love it

I'm Italian. It was an excellent pizza by British standards. Would definitely buy again.

I'm Italian. It was an excellent pizza by British standards. Would definitely buy again.

came to punters tried others but nice and hot on time even offerd me a coffee in a mug when we where drunk looked after us called taxi for us we got home safe and full

Ordered the big saver. Tasted lovely, was hot and arrived quickly.

Ordered the big saver. Tasted lovely, was hot and arrived quickly.

Wings are just what you can buy in farm foods for £2 a bag. The pizza was ok, nothing wrong with it, but nothing that made me go wow

Wings are just what you can buy in farm foods for £2 a bag. The pizza was ok, nothing wrong with it, but nothing that made me go wow

The food was OK, except for the onion rings which were very soggy

The food was OK, except for the onion rings which were very soggy

Great value meal deal, the ribs were some of the best.

Great value meal deal, the ribs were some of the best.

Arrived within 20 minutes, fantastic quality pizza, very satisfactory meal!

Arrived within 20 minutes, fantastic quality pizza, very satisfactory meal!

18" pepperoni pizza. Possibly the best pizza we have ever had!!!

18" pepperoni pizza. Possibly the best pizza we have ever had!!!

Some of the worst pizza ever, greasy tasetless slop.

Some of the worst pizza ever, greasy tasetless slop.

Ordered 1 half half pizza and got 2 normal pizzas. So double the amount for the same price so can't complain. Tasted good

Always amazing! The best pizza!

Always amazing! The best pizza!

Great price, speedy delivery and tasty food!

Great price, speedy delivery and tasty food!

quick delivery time, good quality and portion sizes for the price. greek salads were very fresh. good choice of deserts

Pizza was delicious!! One of the best I've had in a long while. The garlic bread with cheese and pepperoni is to die for!! Delivery times are about average for the area (45-50 minutes). They also have some brilliant deals (2x15" pizzas for 16.99) Will definitely use this takeaway again when ordering pizzas.

Pizza was delicious!! One of the best I've had in a long while. The garlic bread with cheese and pepperoni is to die for!! Delivery times are about average for the area (45-50 minutes). They also have some brilliant deals (2x15" pizzas for 16.99) Will definitely use this takeaway again when ordering pizzas.

Always happy using Pronto! Delicious food and fast delivery, also reasonably priced

Always happy using Pronto! Delicious food and fast delivery, also reasonably priced

everything cooked to perfection as always with this takeaway.. Super doper service

Very good service!! Arrived early and listened to my special request!! The pizza was amazing and the delivery driver was very polite :)

Very good service!! Arrived early and listened to my special request!! The pizza was amazing and the delivery driver was very polite :)

everything cooked to perfection as always with this takeaway.. Super doper service

The pizza was delicious and the service was great but the doughnuts were a bit stale and smelt like garlic :(

The pizza was delicious and the service was great but the doughnuts were a bit stale and smelt like garlic :(

Good value, mega tasty and delivered really quickly

Good value, mega tasty and delivered really quickly

Great food, delivered quickly with a really friendly driver.

Great food, delivered quickly with a really friendly driver.

Perfect monster pizza! Great job guys

Bland, tasteless, cheap & poor quality . Only positive was it came quickly!

Perfect monster pizza! Great job guys

Bland, tasteless, cheap & poor quality . Only positive was it came quickly!

The driver added another £1 onto the order total when he arrived but the pizza was good and fast

The driver added another £1 onto the order total when he arrived but the pizza was good and fast

quick delivery time, good quality and portion sizes for the price. greek salads were very fresh. good choice of deserts

Worst pizza Iv ever eaten yes it was big but if I wanted a cheese pizza with next to no other toppings that's what I would have ordered clearly this company is very greedy and more worried about its profit margins than customers

Worst pizza Iv ever eaten yes it was big but if I wanted a cheese pizza with next to no other toppings that's what I would have ordered clearly this company is very greedy and more worried about its profit margins than customers

Spot on as always and great value

Spot on as always and great value

Cold food, deferent pizza, mix box -cold chicken, potato wedges cold and was in water. Last night was my last order in these company every week quality going downs was my favourite company for last two years don't know what's going on.

Cold food, deferent pizza, mix box -cold chicken, potato wedges cold and was in water. Last night was my last order in these company every week quality going downs was my favourite company for last two years don't know what's going on.