Prince of Wales in Hart

The food really is poor and low quality, family of 4 ate with starters, no one enjoyed the food, they were not busy, staff not very friendly and it's hard to get their attention (it was very quiet)... it's the last time i'll order food in this place. it's soo bad. The only thing you can rely on at this pub is change, the menu changes so often but never for the better... there's no point mentioning it to anyone that works there as they just shrug their shoulders like it's not their problem.. wings, sauce options are rubbish... stop trying to be clever. lamb flat bread was awful, low quality meat, salad was brown in places. normally a burger would be a safe option, decided against this as the last time we were here it was cooked within an inch of its life and dry.. the all day breakfast was also poor (last visit).

Food very nice and staff friendly and helpful

Absolutely great meal with my kids so lovely and great price

Great pub for food. Staff very helpful normal prices. I will definitely be back.

The staff where not very interested in people wait at the top bar waiting to order food as they where more interested in standing and talking. The manager that I think is the G.M didn't speak or say he would be with us in a minute when he came on to shift at 18:00 and wasn't really interested in being there.

It has the usual range of good beers and the staff are welcoming but the place is in serious need of a re-fit. Not least in the gents where locking doors can be optional.

Took my mum out for mother’s day it was very busy but we had a lovely meal and great service enjoyed the food and will be going back for her birthday next month

Food is amazing Stuff are all friendly Always clean

Been here many times and each time it gets better! The atmosphere, drink and food choices never disappoint

We eat here all the time but tonight the food was cold, dry and tasted frozen Hardly no food on menu and drinks tasted of line cleaner

Very friendly service. Good sized garden. We just had some drinks. Lots of tables.

After waiting way over an hour for our food, it came out cold. All of it, and different meals. From roast dinners having the gravy having a thick ‘skin’ on the top where it’s been sat, the veg rock hard and cold, burgers bright red in the middle, chips cold, honestly the worst. Having to send food back and half of us not being able to eat with everyone else. When the ‘new food’ came out after being re made and then missing half of what’s meant to be there, sides we ordered not brought out and the chefs had forgotten… honestly a disappointing experience The restaurant itself wasn’t busy, but very dirty with multiple tables filthy with dirty plates on tables… the ‘manager’ who was in the kitchen had even said ‘yeh they’ve sat there’ not good enough! The pictures are of the new salad we had given after explaining how brown and rotten the first salad was in the burger and the dirty tables … awful management, bad customer service … worse food!

9 of my family went here for my son's birthday meal. Three of the meals we choose they didn't have. Ran out of quarter of chicken so had to have different options. Brisket on my son's meal was all fat. Meals looked like they were just thrown on the plate I have eaten here several times and this was the worse it's been. For the money it wasn't nice.

1Star: Today (new management) Waited 1 & 1/2 hrs for Double egg & beans and a gammon skillet, gave up and got a refund. Last five visits = one meal didn't turn up out of two, after waiting 30 minutes told there were no eggs (ordered double eggs and beans), and a third visit also waited over an hour so left after getting a refund (also just two meals). Have given them chances due to the pub looking after my father in the past. Won't go back again. Dad used to go every day for lunch for 2 years! Five star review below - 4 years ago, bring back old landlords and chief: Excellent Caring Staff - Beer is kept well, food is your standard pub fair (grilled or fried), but cheap. Its a locals and tradesman type pub, very friendly. Large garden and play area making it very family friendly. My father is 90 and a regular and they look after him fantastically. Even call if he hasn't been in for his usual lunch - thank you Ellie, Amy, Ryan et al.

Excellent menu selection available with great food on pur visit and excellent service from the staff.

We held my father’s wake at The Prince of Wales after his funeral service at the Church. The staff were excellent, calm and efficient and very supportive and friendly. The food was excellent and plentiful and everything we asked for. Thank you for making the afternoon so special.

Staff very friendly. Food amazing. The best pub in Fleet. We go there very often. The car park is great, a lot of space. A big beer garden. Very nice. Also clean.

We are regulars at the Prince of Wales and can not fault the service and Food here. Since Jason has taken over here the Atmosphere has been lovely. The Staff are Lovely here Becky and Leanne are really lovely and Make us feel really welcome each week.

Amazing staff,always friendly and I love my coffe with sticky toffee pudding cheescake

Excellent service, Becky is very helpful and friendly. Food, top nosh. Our second visit. A nice and comfortable place to be for lunch.

As a regular customer, I'm disappointed by the quality of food. I come here because my friends some here often, and to play pool (which the balls taken away because supposedly the white balls had been stolen, very disappointing) and I normally buy food because due to work hours, it's the only time I'm able to eat when I come here. Normally there is a very long wait even when the pub is empty, there have been occasions where I'm the only person who has ordered, one of ten people in the pub, and after waiting an hour and a half, was told my ticket was lost... On this occasion I ordered a beef burger, that smelt rotten and was pink raw in the middle. I got home to find myself with a mild case of food poisoning. The bar staff are excellent, and do try to help customer satisfaction where possible, but I seriously wonder why I keep coming back to this pub. I would've attached a picture of the burger, but I was unable to attach it, and to be honest it'd probably make whoever was reading this feel sick.

So took the wife out for a meal yesterday and we were very upset after getting our meal as it had to be sent back then the meal was remade so we thought my meal was as it was a steak and it was cut in the middle and still bloody but my wife was just a chicken skewer on a flatbread meant to of had salad and a salsa but no salsa her chicken must of just been put into a pan of oil as the skewer was dripping its not the same as when tom or george worked there its just gone dwn hill the whole place was not as busy as it used to be when the old managers were there.

Really disappointed by our recent visit. The food has gone massively downhill, and the wait was horrendous despite it not even being busy! There was 2 lovely members of staff called Becky and Tash who kept apologising, i felt sorry for them as they must have felt awful. They made the awful experience bearable.

We came in for a family meal and was pleased with the choices we made. The Ribeye was cooked to perfection & the burgers were all juicy with the perfect amount of mayo to salad ratio. The coke machine wasn’t working on the day we came in but the tasty food mad up for that. One thing I will say is we wasn’t really happy having our food served to us by a lady who was wearing light blue ripped jeans & messy hair. She looked more dressed like she was about to go do a Aldi shop or an and tan. Was not as professional as we would have liked or hoped but again food was delicious & price was spot on this won’t stop us coming back for more food and hopefully a nice pint of coke.

Funny it says served with onion rings… but today there are no onion rings , burger served with small portion of chips and no onion rings 🙄 Next time I ll order sausages and mash with no mash

A great pub with a great vibe and very nice food. Most of the regulars are very friendly and the staff are usually happy and friendly too.

Nice place to go to for food and drink for a decent price. Kid friendly and lovely staff.

I was a little disappointed. It had been a while since I had been (I used to go quite regularly but friends moved away from the area and other fcators meant I had not been for a while). First, there were no decent sized steaks on the menu. I am sure I remember there being a better offering previously. In the words of one of my group "8 ounces is a breakfast steak". I ordered the biggest steak on the menu at 9oz and, even with the addition of two eggs, it was not enough to satisfy my appetite. Another in my group had one of the "Millionaires" Burgers. Again, thats one of your larger burger offerings but looked like a kids meal when it was served. Second issue. There were three people in my group. We ordered and paid separately but at the same time and for the same table. WE only ordered mains. There was a good 15 minutes between the first meal being served and the third. That is NOT how service should be in a restaurant. I should note that you were NOT busy at the time we were there. I dont remember it being this below average. We used to look forward to going to the "Flaming Grill" for a great steak at a great value. On a positive note, the steak was cooked how I asked for it. Sadly that is not enough positive to make me rush to make my next group booking at this venue.

Massive food menu and lots of options Limited options for veg. What we ordered was really good. Dhruv thakkar provided us with excellent service which helped us a lot to decide on food and drinks as well , there was a lot of croud he the service he provided was great and food was excellent too.

The food was absolutely delicious.The atmosphere was warm and inviting, making it the perfect place to relax and enjoy a meal. A special shoutout to Dhruv, who provided exceptional service throughout our visit. He was incredibly friendly, attentive, and went above and beyond to make sure we had a great time.

i'm new in the area but gotta the one of the best place i've been to food environments and service is just top thanks to Mr. Dhruv it became a great visit.

we had booked a table which was piled high with remains of previous customers meals, despite asking twice for it to be cleared so we could sit down, it never was and we cleared it ourselves. food took an hour to come and when it did was luke warm and somewhat dried out. service was appalling and so was indiffence of staff

Went to the POW this evening, was greeted by Cam,Karina and Olivia. They were all so welcoming, made me and my family feel very comfortable throughout our stay. They have a deal going on at the moment and we used it to our advantage especially the 2 for 1 pints and the cocktails. Will most definitely come back and visit especially for the lovely food,pints and the cocktails!

Pop in here on Thursday lunchtime as they do a BOGOF burger deal which saves cooking that day. Lovely friendly staff, good service and nice atmosphere, what else could you want, meal is great too.

First time going into this pub and I’ve got to say was very impressed with the service I received. Food was amazing and didn’t have to wait long atall. Met an amazing guy called Marc and he was very helpful and assisted me in everything I needed making me feel very welcome. I will definitely be visiting again soon.

We had a family Christmas gathering at 2pm on Sunday 8th of December. All the food was lovely & all the staff were so helpful. We will definitely book again.

Nice pub. With parking and a garden

Great value, great options and friendly staff! Would recommend for drinks or for food. Sports always shown on multiple TV's

We live quite away from the pub. Been there several times. Great staff,great food,and great atmosphere. Great for watching sport also. They have deals on food through the week.Definitely worth a visit.

Great little pub. Excellent range of food and good for watching sports like rugby , football. Only one downside is they don't seem to have that many people serving so you do have to wait a bit to get served

Easy going atmosphere Only issue one girl serving at bar making coffee and taking orders and the money But still a smile on her face

3rd time visting here .food great and the wait wasnt long at all Staff very friendly and helpful .always made to feel welcomed . Woulld highly recommend this others .

Lovely lunch time meal .food great and didnt have to wait long,great offers and deals Staff very friendly and was made to feel very welcome. Would highly recommend to others

Absolutely amazing service and friendly bartender. I came in for a cheeky pint after work. Thanks so much Olivia, best worker by far

Went into pow today to have a small lunch was served by Karina the assistant manager who was so helpful and catered to my every need, my food was delivered by the lovely Olivia who is in the Halloween spirit with her spider headband, food was made by the lovely James and was amazing as per usual

Found this great pub on a walk. Been there 3 times since. Great pub, good service and excellent food. Highly recommended

Had a meal with my friend and had a lovely beef rib and amazing desserts. All a decent price and excellent service for the time that we were there.

Went to Prince of wales fleet Yesterday with my family for Lunch, the service was friendly and what a good atmosphere! Food was delicious and at good prices to :) I will definitely be bringing my family back 😋

Nice pub that still looks like a pub! Nice pint

Great visit as per usual was greeted by all 3 girls working this afternoon, i believe it was the manager, Sian and Olivia! They done a smashing job and made sure me and my family were happy ☺️ we tried the classic meals and they were fab!!!

OK, but loud music spoiled our visit as we hardly speak to each other. Tried to order food & drinks on the Greene King App, but wouldn't let me check out. So pretty average really.

Not too bad, but service was slow

Another great visit to the POW, food was out of this world, guinness was spot on the girls working were attentive as always, one busy on the bar, (I think that her name was spelt wrong 😀) the other rushing around clearing tables and talking to diners, and Tom (who i can only assume is the Manager) was very helpful, the whole night was running like a well oiled machine, simply amazing, ive seen a lot of changes over the years and honestly feel this place is yet again on the up, thank you guys

The food was amazing, and the staff were friendly and welcoming

Was greeted by the amazing bar staff- (Karina) the manager who served me and my family, she even got my dog a bowl of water and a bit of sausage from the kitchen. Which was such an amazing greeting. She was very helpful and speedy with our drinks. Food was amazing I had one of the flat breads! Couldn’t recommend a better pub.

Freindly staff good atmosphere and cheap food 👌 highly recommended

Great atmosphere, friendly staff, and yummy food! Stopped in for a bite to eat, staff were friendly and catered to our needs, definitely returning!

Great looking pub, everything i would want but left early due to absolutely shocking service, was told 2 mins by several bar staff, in a pretty empty bar, waited 17minutes for a second drink and after food and no one came, i was the only person on my side of the bar.some Of the regulars also said you will be lucky to get a drink in a jokey way so clearly it is an issue. Wont be returning which is a shame as everything else seemed decent!

the Staff were friendly and served us . But I was not happy with the Cheese and Bacon burger as it had 1 small piece of Bacon. The burger was not cooked long enough and too soft for my liking.. Also the Biscoff Cheesecake was too soggy and tasted like a New York cheesecake .

Sian served us and did an amazing job very friendly and always made sure everything was ok so thank you and the food was lovely

Excellent pub and great for pub quizzes on the Wednesday night!

Went for a bit of lunch with a few friends, was greeted by the manager(Karina) and her lovely colleague the one with the different coloured shoes! The food was lovely and was delivered by the lovely Leeanne, we only had picky bits but it hit the spot for sure! Has a great garden to chill and catch some rays while socialising with friends 😊 will definitely be back

Olivia the waitress was brilliant and unbelievably friendly. Food was good and pub was good. Fun and laughter theres enough for every one

Just been back to the Prince of Wales for an afternoon snack and had a pleasant time and food was nice and as expected.

Massive food menu and lots of options Limited vegan but what I ordered was really good. Service was lovely. We went on a quiet day too . Have also been on a very busy summer day so seen both.

A great pub with a great vibe and very nice food. Most of the regulars are very friendly and the staff are usually happy and friendly too. Occasionally service can be slow but it's usually during the daytime. All in all, it's a pretty decent pub

Quality of food is excellent everytime. Either I or my family have never had anything to complain about the food. Trouble is more people out the back doing other things than service the 5 qued customers waiting. Then 25 minutes later having to go back to the bar to get our own drinks after ordering from the app. There was only one person service. But others out back chatting more than helping.

Came here for post work meal in the afternoon so i could wind down before heading home. Had the fish and chips with curry sauce which was very tasty and it was the quiet afternoon bit before it filled up for the evening so it was nice and calm atmosphere. Staff are always super friendly.

i have just been to the prince of wales for the first time on sunday and my god was it a good time for me and my family, Jason was excellent and was full of joy and enthusiasm. the food was good for the price and filled us up. Elly the manager was also excellent

Good selection of ales. Food great at reasonable prices, especially week deals. Atmosphere can vary, noisy on sports event nights, can be quiet in week. Latest visit was quiz night, in-between, punters seemed to be enjoying it. We didn't do the quiz but thought it seemed a but naff anyway!

Visited the Prince of wales yesterday, was a warm day and was very busy as there was a football game on! I must say the team were amazing, they accommodated everyone and myself and the family. Elly,Karina and the rest of the team done amazing! Will 100% recommend visiting pow, good food,great garden and more importantly such a great team 😊

Came here for a quick Sunday lunch to get some time in the almost sun with my book, cheap and cheerful food but always nice. Lee-Anne is a treasure always pleasant, smiling and happy.

Top pub for football and pub grub. Kid friendly and great atmosphere.

If you’re not a regular they could not care less! Booked a specific table for two England games to be told (on the day) a load of excuses (none of which were a problem at the time of booking) why we had been moved and the same regulars got both of our bookings. Didn’t bother calling me and were not at all apologetic! Seriously not good! Updated: Now they have cancelled my second booking because... 'the way I made the manager and staff feel'. Didn't raise my voice once. How do you air grievances without telling them?! Complaining gets you cancelled! Major narrative spin me thinks. Absolutely terrible!! Following your response below and just for the record: My conversation with you was to let you know how I felt about your decision to move us and that we felt lied to, not to change anything. I knew you weren't going to move your friends. One of your staff even confirm to me the reason we were moved was because they were regulars! I didn't threaten to leave bad reviews, I promised to send a complaint (a first for me), which I did the following morning. It would have been nice (if there was an issue with our booking) to have been called about the change or told at the time of booking. I'm sorry if anyone felt uncomfortable with me complaining or wanting to put in a complaint, I wasn't out to upset anyone, just felt very unwelcome and my family were disappointed. And I'm sorry you feel I need to be excluded from your establishment, but after this treatment, it's really not a concern.

What a lovely team. Special thanks to Bonnie who looked after me. Also Karina who is a great ambassador for the pub. Another great memory xx

Nice pub, nice food. Happy friendly staff.

England match. Packed pub. The team were brilliant!!

Bar staff were incredibly fast and polite made to feel very welcome by Sian who made sure we were satisfied all evening 10/10 would come again.

Came here with a group of friends last month was crowded and the food was abit slow so waited quite a while

Nice pub with very friendly staff

Food is what you expect from a flame and grill but i haven't ever had any issues with it. The offers are good and the atmosphere is great. Massive beer garden with a kids play area. Great for watching sports as plenty of TV's. If you go on a Thursday then the pool table is free and it has been refelted recently.

Love this place, today we were to be served by Thomas, and he was perfect, friendly, polite, and accommodating, brilliant staff member, give this man a pay rise

Foods good and good selection of beers to choose from.

STERILE! I’ve been in over 2000 pubs from Highland of Scotland to Isle of Wright. Atmosphere of a funeral, just another corporate Green King Pub. Staff are just their for a wage (done really blame them) price of a pint doesn’t replicate the atmosphere you’d get elsewhere in Fleet. Avoid if possible. Absolutely clinically sterile, bet it was a brilliant boozer before It was bought over by a company too.

Weather was shining if albeit a bit brisk still but who wouldn’t want a nice beer in a garden still. Me and a couple of mates enjoyed our food, nothing fancy but couldn’t say no to a big rack of ribs that were new to the menu since I was last here.

Had a lovely experience at Prince of wales fleet. The two girls on the bar Karina and elly was amazing. The chefs Tom James Matt and Markus are always helpful to always delivering amazing food! And they have one of my favourite beers hogstar on! Would highly recommend

No one in control of pub , bar starf lovely but need a manager

Ok place, middle of the road.Staff. Friendly.Will come back.

lovely pub great staff elly and liam are great always on point

best pub in the area, staff are great

Had an issue with my food but had another one cooked and it was lovely... would have been happy just nuking it. But was insisted that I had it freshly cooked.... well done to the chef..

Great and funny atmosphere with great staff, Karina was great and can have such a laugh with the staff. Always happy to pop in when I visit Fleet

Had a great night out at Prince of Wales in Fleet. Elly was fantastic and she made sure we had the best night. Will definitely return!!

Elly was AMAZING!!! She is sooo kind and caring and such a great person. She made my drink soooo well and was so friendly. Such a great experience. If you go ask for elly. She will make your experience xx

Elly was amazing, and she poured the perfect Guinness, better than ones I’ve had in Ireland. Very friendly staff, Easter decorations were sublime!

The service here was excellent as was the food. I recommend the prince of Wales if your ever in the area.

Very nice place 10/10 experience. Got served by a nice young man Called ellis and he was very polite and well mannered. Will be back

Service much better than other Green Kings in the area. Food was as expected and the overall atmosphere was sufficiently warm and cosy. Particular thanks to the boy I met on the way out (I think he said he was a potwash?), he gave me directions and was very friendly.

My family & I were served by paige, she’s a lovely young lady & we’d love to come back again soon for more drinks and a meal! :)

really lovely pub, first time coming, when i approached the bar i was greeted by a lovely young lady called paige who started a conversation with me was super friendly and service along side that was brilliant from this young lady, lovley evening in general.