Based on 556 opinions finded in 2 websites
Based on 556 opinions finded in 2 websites
Nº 387 in 482 in Chichester
Nº 10 of 10 Italian in Chichester
Opinions
We arrived at around 2 ish on 6th April 2023. Our first impression was that they were closed it was very dark and quiet. We did some some other people sitting at tables so we waited by the sign that said "Please wait here to be seated"... And we waited, and we waited, and we waited... At last, a staff member came into view from behind the bar. He then diligently avoided eye contact and proceeded to completely ignore us. He disappeared back into the kitchen. That's OK I thought, he's probably telling somebody that there are customers waiting to be seated. The same staff member made another brief appearance behind the bar and once again ignored us. Game over, we left and went on to have a fantastic meal at a restaurant called "Bill's" just around the corner. Rule 1, page 1: Even if you're busy, do not ignore customers ever! "Apologies for the delay folks, somebody will be with you very shortly" is all he needed to say in order for you to keep a customer and avoid a scathing review. What you have done is loose me as a customer, not just in Chichester, but nationwide, forever. Which is a shame because I really like your food.
cybermans2000 . 2023-04-16
MORE AT TripAdvisor
Literally the worst place ever, we ended up feeling so uncomfortable because of the rude staff, the hairs in our food, and the wrong order. We asked for a jug of water and a waiter legit went “oh for f@@@@ sake”. Please don’t go here. X
Chloe G . 2023-03-24
MORE AT TripAdvisor
I love this restaurant . Although it’s more expensive than , for instance , Ask , it has bags of character . The staff are really professional and friendly . I had calzone which was very filling and my partner had pasta , there is a huge range of choice here . Lots of choice for vegans / vegetarians , plus desserts and wines . I will return again .
looieloo . 2023-03-10
MORE AT TripAdvisor
Overpriced and disappointing. We went out as a couple for a rare treat without the children. We had a voucher which we thought would provide good value for money. Alas, this was not the case even with the voucher. I had the beef in red wine and some dubious, looking grey mash potato. I have had ready meals that looked and tasted more appealing. My wife had some non-descript pasta. This arrived at the table, still partially frozen. We complained and another dish was provided for her after some delay. The staff were not overly apologetic, and bearing in mind that my meal alone cost in the region of £20, it felt extremely overpriced for the mediocre food . In hindsight, we should’ve gone next door where the menu was more to our liking and provide is better value for money, even without the voucher.
Matthew N . 2023-01-30
MORE AT TripAdvisor
We visited as a group of six. We have visited 3 or 4 times a year for some time. It has always been an enjoyable experience but this time was a great disappointment. Two of the main courses had a most unpleasant taste and the pizza, though very tasty, was cold. The staff went out of their way to correct the problem and really couldn’t have been more helpful or professional. A special mention must go to Simona the manager who really showed exceptional customer service skills. She was a joy to deal with. We received the bill and offered the cash but were informed that they were not allowed to accept cash. We had seen no signs nor was there any warning of this on our online booking. Fortunately we were able to pay by card but it was very inconvenient and annoying. If our cash isn’t good enough for Prezzo I have no doubt that other restaurants will be more than happy take it. We won’t be back.
S5761CXchrisj . 2023-01-19
MORE AT TripAdvisor
Fast service, tasty food, good value for money and allergen options. Had a late lunch with 4 friends here and it is exactly what it says on the tin….enjoyable Italian food at a reasonable price. A specific gluten free menu with plenty of options. Using a voucher code it was £67 for 4 of us including a glass of wine. Happy days
CharlotteSL247 . 2023-01-15
MORE AT TripAdvisor
Myself and my partner went out for date night, we had one drink before we left the house and a drink with our food. The food was delicious ( highly recommend the truffle fries, Ragu and truffle mac and cheese) the waitresses where lovely however we had finished our food and my partner ordered a cocktail to finish I changed my mind and didn't want a cocktail and asked for a vodka instead, the barman replies with " you've had enough" I was so offended. I payed the bill and left. Totally put a downer on our night after such lovely food. Very disappointed with the service received from the barman maybe some customer service training is required.
Anniesmiff92 . 2023-01-14
MORE AT TripAdvisor
Service not bad but could have been better Pizzas were very nice but a bit over priced Drinks were expensive Managed to get a table Christmas eve
Aly T . 2022-12-30
MORE AT TripAdvisor
We went here with a friend for lunch and had a lovely pizza and glass of wine for 14.95 and also 2 x pastas and wines for 14.95 each. You have to ask for the lunch menu as its not automatically given to you. The service is friendly and although the restaurant was very busy you didnt feel rushed. Our favourite out of all the pizza restaurants in Chichester.
EdwardTheDog . 2022-12-23
MORE AT TripAdvisor
Brilliant building nice atmosphere, food tasty and the staff was absolutely amazing, we haven’t been dining with prezzo for a long time but we will be returning soon
Roam29800303418 . 2022-11-12
MORE AT TripAdvisor
Sunday afternoon. Seated quickly, and ordered within 5 mins. Friendly and efficient staff, and food was great. A breath of fresh air having just walked out of Pizza Express due to non existent service.
scudulike . 2022-10-16
MORE AT TripAdvisor
I have been visiting the Chichester Prezzos for a number of years each with a group of friends. Previously the service has been fantastic along with the food but with recent management changes unfortunately these standards have dropped dramatically. On our last visit the service had been slow, following finishing our mains we waited at least 20 minutes for the plates to be cleared and no coffees/ drinks/ puddings were offered. Another 20 minutes went by (now 9pm) for the waitress to inform us they were closing at 9.30pm. At this point we asked if we could see the dessert menu only to be told the kitchen was now closed. We were told that we could have ice cream as they serve this behind the bar so we did order some, however it looked like it was served by a 5 year old, no scoop just splattered into the bowls. Again once finishing dessert there was no urgency to clear the table, despite closing at 9.30. We had a meerkat voucher to apply which we use on every visit but on this occasion apparently we could not apply to the pudding (which has never been any issue preciously). Unfortunately we will no longer be visiting due to the service getting increasingly worse, which is such a huge shame as we’ve been regular customers for 5+ years!
laurapN9003YL . 2022-09-23
MORE AT TripAdvisor
As we were one of 3 or 4 tables in for dinner with 4 members of staff working you’d imagine that the service would be fast and efficient, not at all. Ordered drinks at the start and water for the table, we didn’t get the water and had to ask again when the food came out. One member of the party wanted a large Peroni and was told they had run out of large, which is fine except we later saw a staff member drinking one so you hadn’t run out. As for the food service, we had ordered starters and mains but when the starters came out the waitress said there had been an error entering the order and all the food is coming out now so we had starters mains and side all out together on the table. Food was nice as expected. After mains I ordered dessert, just me, and every other table had finished eating. 1 slice of cheesecake, pre made, not cooked, should’ve taken 1-2 minutes, but took a lot longer. All in all, service was not good at any point.
Lewiss2525 . 2022-08-31
MORE AT TripAdvisor
Usually our go to restaurant, the last 3 times however have put us off entirely and so much so we doubt we will be back. First visit, service was that slow we ordered drinks off of the app which the manager quiried and didnt seem bothered about our feedback. Second visit, we sat out in the garden and we were just neglected! Surrounded by dirty tables, we waited an hour and a half to just have 1 drink and our starters! We had to go to the bar for everything, when we got a drinks list the barman didn't think to ask if we wanted drinks etc. When explaining our reasons to be leaving it just seemed normal to them which made us leaving annoyed as we left hungry and it was too late to go anywhere else. Last visit, we were there to give the benefit of the doubt and use the complimentary voucher we were given due to the second visit. The food was nice and came out quick, Service was slow again, without many tables in, seeing a lot of customers as did we have to go to the bar to ask for things. My partners Pornstar martini wasn't nice - not entirely sure how they are making them! When it came to the bill they were reluctant to honour the voucher. Having amended the bill 3 times the time this took meant we were late for our scheduled plans later in the evening. Seems a lack of leadership/ manager presence as service is very slow and scattered even though not many tables, the servers don't seem interested in looking after the customers - more so bottling up and putting away cutlery giving the impression they just want to close down! Used to be lovely food and service, not sure what has gone drastically wrong in such a short period of time.
TomO2293 . 2022-08-25
MORE AT TripAdvisor
I attended this restaurant for my 21st birthday, which I will say to the staff the set up they had done for me was lovely, they had put 21 balloons up for me which family had asked and taken in. However, that's about all I can say was good service wise. The food was really nice, just disappointed with the fact that our garlic bread came out when we forgot our starters - clearly forgotten about. The service was so awful, there was only about 4 or 5 other tables in there. Was just left to ourselves and not asked how anything was and felt very neglected, had to get someone's attention every time when we wanted something, with staff standing round doing nothing. Another major issue was warm beer, for £7 a bottle I would expect cold beer, no excuse for warm beer and when questioned was told there was none cold. Wouldn't have ordered it if was aware when ordered. Had a pornstar martini and it tasted horrible, however the rum punch I had made up for it and was delicious. Luckily I had a 2-4-1 voucher so not too bad priced but left disappointed on my 21st birthday and ruined the rest of my evening. All in all, the food was great, but the service was shocking and won't be returning anytime soon
Kayleighw781 . 2022-08-14
MORE AT TripAdvisor
Had dinner here this week, average experience overall. We noticed a couple of small pieces of glass on the table. Food was good, we enjoyed our main meals. We then waited a LONG time before being asked if we wanted dessert (which we did!). There...
emmabR5393FA . 2022-08-05
MORE AT TripAdvisor
I went for an evening meal with my husband and son. It was a busy night in Chichester but Prezzo was quiet so we should have been warned by this. The waitress was bored and verging on rude, the food was really mediocre, and a...
611alisonh . 2022-08-01
MORE AT TripAdvisor
visit ks clean as well.here quite few ties since socia distancing has been lifted, always pleasant staff. food is always hot. no complaints. it loo
GemmaWaterlooville . 2022-07-14
MORE AT TripAdvisor
Friendly efficient service, but the food was no better than okay. Our starters of meatballs were lovely but our mains were disappointing. The pizza was a heavy base with minimal topping, the chicken Alfredo pasta contained virtually no chicken (and not very much Alfredo!) I...
wendyanddavid536 . 2022-07-07
MORE AT TripAdvisor
Friendly helpful service even at a busy time, very good food served quickly and efficiently. When other Italian restaurants nearby were full and bookings only we were made really welcome.
alastairw2017 . 2022-05-31
MORE AT TripAdvisor
After a rather brusk refusal to be allowed to sit with our dog outside in the forecourt of another well known pizza restaurant - we happened upon Prezzo. They had a tidy little garden at the back where they were more than happy for us...
PhilT903 . 2022-05-20
MORE AT TripAdvisor
I attended a leaving meal for a colleague and so did not want to spoil the atmosphere by complaining on the day . The food we were served was completely substandard - clearly Prezzo are not concerned about repeat custom. I ordered crab and lobster...
Sightseer576877 . 2022-03-24
MORE AT TripAdvisor
This was our first visit to a Prezzo. It was a Red Letter Day experience. We arrived nearly an hour early but, luckily, there was room for us. All the servers were polite, helpful and friendly. The food was really tasty. I would like to...
SueFromSelsey . 2022-03-12
MORE AT TripAdvisor
My friend and I usually come here when we meet in Chichester and have always enjoyed it. Unfortunately we were very disappointed yesterday. She had a mushroom pizza which was nothing special and very hard to cut. I had the tomato bruschetta. There are no...
Trek66431724572 . 2022-03-11
MORE AT TripAdvisor
A lovely evening with friends marred by a very unsatisfactory trip to mediocre Prezzo. How does it survive? Why are we all deluded enough to keep going there? We were shown the door, quite literally, having arrived for our 8pm reservation at 7.55. We were...
sunworshipersunited . 2022-03-05
MORE AT TripAdvisor
Weve just had another fantastic meal here, three awesome mains and three awesome starters plus two bottles of wine. The service you cannot fault, the restaurant is spotless and although tonight busy, including a 30th birthday bash , the food arrived in good time. And...
EdwardTheDog . 2022-02-08
MORE AT TripAdvisor
It was great that everyone was being asked if they had any allergies as soon as they entered as I have a severe peanut allergy. I was given an allergen menu and also informed of what I couldn’t have which was very useful and I...
Lucy T . 2022-02-05
MORE AT TripAdvisor
me and my mum decided to go to prezzo for lunch after a nice shop, when we sat down we noticed that there was lipstick stains around the rims of the wine glasses that get set up, moving on from that while it was quite...
caitc2022 . 2022-01-26
MORE AT TripAdvisor
We loved our recent trip to Prezzo. Haven't been in quite a while and we were pleased to see such a wide range of dishes on the menu. The kids menu was excellent value with 3 courses for £6.95 and massive portions! Although their staffing...
Katie R . 2021-12-31
MORE AT TripAdvisor
Visited prezzos Chichester the Monday before Christmas with my friend and had the festive Xmas Meal ,,,what a fantastic experience and meal ,,, staff were very attentive and polite and the food was lovely,,, well served up and hot and great wine as well as...
447red1235 . 2021-12-28
MORE AT TripAdvisor
You know what you are getting, the prices are good the service we had today was attentive and considerate to our requests. Food was great, we were not rushed. Bit chilly when the main door opened but it was only 3 degrees outside
Krammerlady . 2021-11-29
MORE AT TripAdvisor
We visited on a busy Saturday evening so the service wasn’t the fastest but it was still enjoyable and the food was good. Yummy cocktails too! Despite the busyness, the staff still remained friendly and attentive.
maelucy24 . 2021-11-14
MORE AT TripAdvisor
I will be glad when I have used up my gift voucher for Prezzo so I can stop coming here. Decided to go for Spaghetti Carbonara, it's a traditional, well known Italian dish. I can safely say Prezzo delivered the worst one I have ever...
bramblyhedge8 . 2021-10-05
MORE AT TripAdvisor
We went to Prezzo for the first time in ages and it's still a lovely atmospheric restaurant. It seemed under staffed as it took us ages to get anyone's attention. The food was fine, but nothing amazing. I think if you have vouchers go for...
Wightflyer . 2021-08-23
MORE AT TripAdvisor
We were so disappointed- our first night out for over a year. Firstly the name had been written incorrectly for our booking and the waitress looked on the computer and then just walked off leaving us wondering what was going on. The starter came out...
Sam B . 2021-08-14
MORE AT TripAdvisor
Came in with my other half for a last min decision to eat out and it was omg one of the best meals of my life really good price and really friendly staff and not bad priced bringing my family here soon was amazing thank...
Stitchbitch . 2021-07-31
MORE AT TripAdvisor
Used to really love Prezzo however each visit it just seems to get worse and worse. On this visit decided not to go for the usual Calamari as the last few times they have been small, powdery and tasteless. This time went for the King...
bramblyhedge8 . 2021-07-25
MORE AT TripAdvisor
We visited Prezzo on Tuesday 1st June at 12:30pm. My partner and I called ahead and managed to book a table for 12:30pm at short notice. It was such a lovely day and so sitting Outside was lovely. Daniel and Mya were very attentive hosts...
Be7hMoignz . 2021-06-02
MORE AT TripAdvisor
At last somewhere you can get a vegan spagetti bolognaise. The only down is there is plenty of spagetti and not enough bolognaise.
K595VAjoe . 2020-10-20
MORE AT TripAdvisor
Lovely welcome, Covid secure environment, delicious, tasty set meal, even though this is a chain, it was so much better than some other Prezzos we have eaten in, that was due to the friendly, attentive staff.
Sally G . 2020-09-20
MORE AT TripAdvisor
So, we ordered the meal for delivery via deliveroo. No issues, we ordered a meal deal, 1 pizza, 1 pasta, 2 garlic breads for £20 and a side of chips for £4, i was hesitant about ordering chips for that price but hey, it was...
limlamjs0411 . 2020-09-20
MORE AT TripAdvisor
We always used to eat in Prezzo when in Chichester and were pleased to find it open again. Their 'Covid Compliance' was excellent and the food as good as it used to be but not exceptional. Couldn't fault the service, as usual. A lovely return...
Phantasy . 2020-09-03
MORE AT TripAdvisor
Went here for some lunch and ordered the spaghetti carbonara. It was lukewarm and sauceless. The food overall was okay, isn’t worth the money in my opinion. Good menu range.
lizzym1359 . 2020-08-31
MORE AT TripAdvisor
Decent food and service, though pricey. Staff were very friendly and helpful. Standard fayre of pizza and pasta.
Mike M . 2020-08-25
MORE AT TripAdvisor
Friendly and welcoming restaurant. We were made to feel comfortable by the staff. The menu was interesting and varied . The food was well presented, tasty & promptly served. With an excellent wine list.
Gordon H . 2020-08-23
MORE AT TripAdvisor
I Came here, because we thought we had been to Zizzis, pizza express and ASK and thought we’d give Prezzo a go. It was awful. I won’t complain about our server as he was obviously knew and I didn’t want him to feel like he was doing a bad job as it’s a tough industry. However, the food was worse than my own cooking. I had the oak-smoke salmon pasta and my partner the Pepperoni pizza. My pasta was barely “creamy”, the salmon was like a meatball, brown and chewy, so probably frozen and the sauce honestly tasted like it came from a jar. My partners pizza was bland, the pepperoni was worse quality than Tesco, almost like cardboard soaked in oil and painted red, I would rather a Goodmans frozen pizza any day compared to it. The chips tasted like they got them out of McDonald’s leftovers. Garlic bread didn’t taste anything like what it should. In my honest opinion, it was as if I’d just brushed my teeth, before eating everything. I couldn’t even describe the taste. I’m not one to complain to a server, as I know how rubbish a complaining customer can make you feel and I know during these times they will have had it hard. The bill came to £28 with the eat out to help out, which is obviously Amazing for two starters and mains with a drink each, but when Wagamama’s is cheaper with three starters and a main and amazing food, It’s clear why these places are normally quiet.
SLCO1999 . 2020-08-19
MORE AT TripAdvisor
Awful service from the front of desk so rude, wouldn’t eat there if they paid me! Had a great experience at Pizza express down the road!
Rossi111 . 2020-08-18
MORE AT TripAdvisor
Food was ok, typical Prezzo standard but the main head of house needs to get a grip of the attitude of the other waitressing staff, it’s only prezzo in Chichester not a 5⭐️ London restaurant, poor customer service with lots of sly, condescending looks
Gary W . 2020-08-18
MORE AT TripAdvisor
We had our table booked for 14:00 and everything was fine, the meal was nothing special but was acceptable we then had our coffees and left, no sooner had we got into the street we we're accosted by the manageress who had run out into the street loudly saying in front of people that we hadn't paid, it was only when my wife had to rummage through her bag in the pouring rain to find the paid receipt the your manageress scurried back into building.This completely spoilt what should have been a pleasant experience, it made me feel ill as I had a stroke about 9 weeks ago and don't need this sort of upset. Thank you prezzo.
T7397URdave . 2020-08-16
MORE AT TripAdvisor
First meal out as a family since lockdown and it was brilliant. When we arrived the waiter explained all the Covid precautions to be aware of and the different methods to order. The food came really quickly and was really tasty. The staff were all really friendly. We will definitely be going back. I must say.... this is the first time I’ve been to a prezzo (and I’ve been to loads) where the service has been quick and really good. Prezzo is known for slow service but this was better than ever before! Keep it up!
Stephanielevans1986 . 2020-08-01
MORE AT TripAdvisor
Went in today for a treat with my family and inlaws. The waitress couldn't have been ruder if she tried. My father in law asked for a lager shandy. She told him he couldn't have 1 and would have to order 2 drinks:1 larger and 1 lemonade.She then brings him a large Peroni. And a small lemonade which she slamed on the table. When I said excuse me that she should be a small lager She was rude and aggressive and said it was to avoid customer contact if he wants another. I requested she get a small one and she huffed off. No one at our table was drinking and this was a perfectly reasonable request.The food was absolutely gross, half burnt, half not cooked (my tomato and pepper sauce just contained slice raw cold pepper-not even slightly cooked) no one came back to ask if our meals were OK, i to go and find the manager. 1 main and salad was removed from our bill. We will not return to Prezzo or recommend it to anyone.
Georgina P . 2020-07-23
MORE AT TripAdvisor
Our first visit to Prezzos in such a long time. Staff were all clearly aware of what needed to be done and were sanitising and cleaning all the time we were there, this gave us confidence and we all felt very safe.A limited menu in place but still a good selection on offer. Lunch was excellent as always. We'll be back soon.Fay & Terry R.
terryat808 . 2020-07-18
MORE AT TripAdvisor
A great meal plus 40% off with a discount voucher. Good choice on menu & staff very friendly. My wife had a gluten free pizza which was really good. I had Spaghetti meatballs Al Forno, very tasty & a good size portion.
Timb0643 . 2020-03-09
MORE AT TripAdvisor
Went in here not long ago to have dinner with a friend and the food was really good. I’m a vegetarian at the moment and they offered a good selection of vegetarian meals. I enjoyed coming here would definitely come again. The staff here are also polite and helpful
lydia800 . 2020-02-24
MORE AT TripAdvisor
I don’t know where to start....Came here with a few friends a couple months ago and the service was very poor and the food was cold, we then ordered a coffee with desert which came and was also cold (it wasn’t very busy) food was okay to eat cold but you can’t drink a cold coffee let’s be honest! So we told the waitress and she came back and said I’ve microwaved them for you so they are hot now.... we were all a little baffled as I’m sure restaurants can’t do this.She then had to identify who’s coffee was who’s from our lipstick on the cups!! We explained to her that she can’t microwave coffee as it creates a thick skin on the top (which it did) she then made us another around of coffees from scratch. I don’t recommend this place at all!
jennyjangles68 . 2020-02-06
MORE AT TripAdvisor
I recently enjoyed an early evening supper with a friend at Prezzo, Chichester after a long day’s shopping! We spontaneously ordered champagne, just because!! The staff here are always friendly, attentive and professional, which is refreshing. We ordered a large garlic pizza bread, with balsamic onions and mozzarella to share, followed by a large garlic mushroom pizza and a large goat’s cheese and red pepper pizza! Everything was super delicious and perfectly accompanied by the champagne! (Our eyes were bigger than our stomachs and so we asked for ‘doggy bags’!)This is a great franchise of Prezzo and comes highly recommended.
GrenouilleSavoureuse . 2020-01-29
MORE AT TripAdvisor
Really lovely pasta and lots of it, good service, especially as they were very busy, and my friends pizzas looked delicious. But the disabled toilet needed a clean!
Eleanor J . 2019-12-29
MORE AT TripAdvisor
We were visiting Chichester for the first time and had a restaurant gift voucher for 3 courses with a glass of wine. Having a good experience of previous Prezzo's we choose to eat here. The service was friendly and efficient. The atmosphere was very nice with lovely Xmas decorations. My husband and I both had the breaded mozzarella which was a huge portion. Then he had a Pizza and I had the spagetti carbonara, both very good. Finished with Sticky toffee pudding and ice cream, huge portion and lovely. I would recommend this restaurant and good location right on the main shopping street.
Teresa R . 2019-12-10
MORE AT TripAdvisor
I booked the restaurant as I had a Tesco’s voucher to use on the food and I like this chain of restaurants. We were able to pick a table and the staff were welcoming and friendly. Our drinks came speedily. I ordered the king prawn and salmon risotto and my friend ordered the avocado, chicken and bacon salad. Both of us enjoyed our meals they were very tasty, the sauce on mine was delicious and the salad came with bread. My friend had a small lemon pudding served with coffee and liked it but on the menu it did state there was coconut in it which was surprising!Good meal all round thank you.
Patricia W . 2019-11-20
MORE AT TripAdvisor
I've eaten here twice at lunchtimes lately using Meerkat meals, 2 for 1 vouchers. The food really is good. The Pizzas are massive and have always been perfectly cooked. A little measly on the peppers, but hey ho. The Prawn starter in Italian marinara sauce is excellent. Service is good at lunchtime, and it always has a good atmopshere. I don't normally choose chain restaurants as first choice, but living locally, this is a regular for me now.
MiddleEmsworth . 2019-11-20
MORE AT TripAdvisor
Very good food we had the garlic bread with caramelised onions with mozzarella cheese and double burgers chocolate brownie with chocolate bomb white hot chocolate with raspberries .so so good great service will be returning
Marlene M . 2019-11-19
MORE AT TripAdvisor
Visited on a Friday evening with 10 works colleagues. The service was acceptable and the food was fine for everyone. The only disappointment was the Gents toilet was out of order and we had to queue for the disabled toilet. We will certainly visit again as we always feel welcome.
WidleyTraveller . 2019-11-17
MORE AT TripAdvisor
First time eating here and the first thing that hit me was the fantastic customer service, the staff really helpful and friendly. We had booked a table for 1400 but by 1300 we were ready to eat, the manager sorted it out, even though they were busy and gave us a genuine smile when we thanked him. We had the 2 course Autumn Menu with a glass of wine all for £15.95 pp, great value for money, good selection and the food was really good. We could have done the 2for1 for a bigger choice, but we were more than with what we ordered. Will definitely be back, thank you
bramblyhedge8 . 2019-11-10
MORE AT TripAdvisor
Good food, although I wouldn't go so far as to say that the menu offers real Italian cuisine... good dishes, however, and well cooked, as in many other restaurants in the chain. What is missing, in Chichester, is the quality of service: unacceptable. The staff is generally very rude, not at all welcoming, not at all friendly and does not hide in any way their thoughts: that your presence there is unwelcome and that they can't wait for you to get out of their way! After several disappointing visits, we decided to forget this restaurant, which is also close to home and in a very well-appointed setting. Last night, however, taking advantage of an offer received by email, we ordered pizzas to collect. Thinking this way to be on the safe side… When my daughter and I arrived to pick them up, though, the young girl at the checkout looked at us very badly. Not a good start. But it got even worse: "Are you all right?" she asked, in the same tone she could have said. "But what the hell are you doing here?" Great welcome! When I explained that it was a collection, she seemed very relieved. She pointed out three cardboard boxes, which were already on the counter and stayed there, to look at us (badly) until we went out with our pizzas. Another very disappointing experience. Too bad, because the food is good, the place is very nice and the pizzas were really delicious. Perhaps a more prepared and more polite staff could make the whole thing a pleasant experience. Too bad, really.
Dogfriendliest . 2019-10-31
MORE AT TripAdvisor
Went for lunch. Welcome unenthusiastic. Ordered drinks then felt rushed to order food. Starters ok. Ask for a time gap before mains felt like an inconvenience. Had to ask 3 times for a jug of water. Brought wrong wine to table. Mains, chicken and asparagus risotto bland, chicken leek with a creamy gorgonzola sauce tasted sour. Waitress said she had it for lunch and it was fine didn't really listen. Desert ok. Ask for bill the waitress had kindly taken the chicken and leek dish of the bill. When confronted about not putting our bottle of wine on the bill she admitted that her and the waitress she took over from had communicated. Good job we are honest. Eat here on numerous occasions, menu cheap but by no means cheerful, options very limited to previous. I think the service may improve if you put your team in a uniform and a name badge then they may have a bit of pride in where they work and there product. Far cry from the Arundel restaurant. Sadly may be last visit
f4ormby0306 . 2019-10-15
MORE AT TripAdvisor
We went in to the restaurant with a buy a gift voucher and treated so very well. It was it’s on special menu however the choice, although limited, was excellent. Portions were ample and the food was cooked to perfection. The staff were friendly and attentive. I am looking forward to a return visit.
Teri H . 2019-09-29
MORE AT TripAdvisor
Started with a chicken pasta dish which was average with overcooked dried and chewy chicken.
runningtrack . 2019-09-28
MORE AT TripAdvisor
Had been given a voucher for set 3 course meal with wine. Found the food choice very limited and the food was poor. If you like decent food do not come here, chain restaurant rubbish, even the ice cream was the cheap low quality stuff. Staff and service however was excellent.
bubs32 . 2019-09-15
MORE AT TripAdvisor
We visited Chichester for a short break and fancied an Italian meal and just happened to right outside Prezzo's and as we liked the food served by this chain of restaurants we popped in, the service and food was excellent, and the atmosphere was just right.
JohnW601 . 2019-09-06
MORE AT TripAdvisor
Great service, great food, great prices. Will definitely visit again. Staff were very friendly and efficient. Well done
U9128KUjamesp . 2019-09-05
MORE AT TripAdvisor
We popped in for an early evening meal. The restaurant was not too busy, which based on previous experiences this made the service better. The food was good this time round.
Beef36 . 2019-09-01
MORE AT TripAdvisor
Went with three friends last night. The food at best was average. The topper portions on the pizzas were smaller than they were. The starters had also shrunk but the deserts were good value. The building itself is lovely and the service was good.
EdwardTheDog . 2019-08-30
MORE AT TripAdvisor
Went on bank holiday, staff looked like they didn’t want to be there, they took ages to take our order. While place needs a good clean and fit was so bland
Suzanne O . 2019-08-27
MORE AT TripAdvisor
Used a Buyagift deal and was delighted with our meal and the service we received. Best meal in a while, thank you!
jne2647563 . 2019-08-23
MORE AT TripAdvisor
I’ve put off going to Prezzo for a while as the last time a group of us went (Christmas eve) lots of items were off the menu and the place lacked atmosphere, staff almost seemed to want to get rid of us making what should have been a nice relaxing get together, a tad stressful.
CurlyWurlyL . 2019-08-21
MORE AT TripAdvisor
Went here on date night, had a great meal, service was fast and the staff were very kind ! Nothing bad to say, would recommend to anyone !
Alexander P . 2019-08-21
MORE AT TripAdvisor
Decided to take my family to prezzo as I am aware that is one of the oldest buildings in chichester. As we entered a waitress came to give us a table and menu. We had sharing pizza bites and another starter wich name I cant remember and 1 regular pizza each.
Kora2699 . 2019-08-21
MORE AT TripAdvisor
A lot of drinks not available and one main and pudding.
thecakefairy7 . 2019-08-18
MORE AT TripAdvisor
I was in here with my boyfriend. We celebrated our third year anniversary. The staff was very kind and helpful. The service and the food was excellent. Thanks for your lovely service.
Thepilgrim332 . 2019-08-11
MORE AT TripAdvisor
My family had a meal here and we were disgusted.
kernigal . 2019-08-09
MORE AT TripAdvisor
I celebrated our third year anniversary with my boyfriend in here The staff was very kind and helpful. The service and the food were excellent. Thanks for your lovely service!
Thepilgrim332 . 2019-08-05
MORE AT TripAdvisor
I’ve been eating in Prezzo Chichester after a long time, and I’m never disappointed! Staff is absolutely friendly and talkative ! I would recommend 💯 as it’s amazing! P.s.: I saw some comments down here, I honestly think some ppl are just to fussy 😌
2018Csmith . 2019-08-05
MORE AT TripAdvisor
Girando per la città siamo entrati in un antico edificio Bel locale, Modernizzato ma tenento al suo interno ancora le vecchie caratteristiche. Bello anche il giardino,
Explore728260 . 2019-08-04
MORE AT TripAdvisor
early lunch visit so our service was good, hardly anyone there as it was midweek. Sat outside as it was a warm day. My salad was very disappointing, chicken dry, bacon almost non-existent, lettuce limp and the portion unimpressive. I will probably visit Prezzo again but will not have this salad.
stevelH117FA . 2019-07-30
MORE AT TripAdvisor
Left after twenty minutes of sitting at a table without being even offered a drink. When I asked the staff member why this was she shrugged her shoulders and walked off. That was enough for me. Moved the family to Wildwood down the street and had a much better experience. Get better staff prezzo !!
me2357 . 2019-07-25
MORE AT TripAdvisor
I was in Chicester again and i decided to go to eat somwhere and when i pass Prezzo i just remember i been there one year ago with my girlfriend to eat and those people treated as not so good because i asked for a extra slice of flat bred for my king prawns starter as the starter was cooming with only 2 tiny slice of bred.
muiepesede . 2019-07-16
MORE AT TripAdvisor
We normally like this restaurant but it was uncomfortable today because it was hot. They had a fan, but that just pushed hot air around. It was a relief to get outside into the normal early evening air. The food was nearly as good as usual - just two exceptions - the Pizza Vesuvio used to have red or green chillis on top - now they just have a few sweet chillis to make it look pretty. The fire was created by the chilli oil. When asked for vinegar for the fries (with the burger) we were presented with balsamic which is just not right on fries - the response was merely that they do not have malt vinegar. From 19MKM19's review, I understand there is an amazing garden! Why were we not told about this?
John V . 2019-07-12
MORE AT TripAdvisor
Went to Prezzo's to celebrate a birthday and claim our free bottle of Prosecco. Slight delay with drinks as the dishwasher had broken down so glasses were being washed by hand but otherwise service was good. Food well up to usual Prezzo standards and reasonably priced. It was a very hot evening and there was no air-conditioning but fans had been placed around which helped a lot.
MarkL2012 . 2019-07-03
MORE AT TripAdvisor
Te three of us all enjoyed our lunch here yesterday. I ordered two starters rather than a main and loved both-the buffalo cheese in my caprese salad was amazing and my meatballs so good. Service was fast and friendly-I'd love to be able to eat here again!
Jan s . 2019-06-18
MORE AT TripAdvisor
I had a lovely lunch with my friends in May, the weather was nice and the waitress recommended to sit in the garden. The garden is amazing, the food was delicious and the service was spot on! We tried their new gin&tonics;, the Signiture G&T; one of the best mixer I’ve ever had.
19MKM19 . 2019-06-13
MORE AT TripAdvisor
It was my second visit to this particular prezzo in last couple weeks. After my first experince I inveted couple of my friends for early dinner to this lovely restaurant. Once again super food and really friendly and great service. And the best part of it is the availibility of beer garden in the back of the restaurant. Not many other places in Chi offer this option. See ya soon
RonPiker . 2019-06-12
MORE AT TripAdvisor
I've visited this restaurant few days ago with my boyfriend, we had an amazing meal. This time we set outside where we have been surrounded by trees and flowers. Not to mention that they allow dogs in there, it is hard to find a place where you allowed but we happy we found the right one.
921zoes . 2019-06-12
MORE AT TripAdvisor
I celebrated my birthday here with my other half. Had such a perfect evening, lovely atmosphere and attentive staff, it was busy but waiters were fantastic. I even got a free bottle of Prosecco for my birthday!! Thank you for a lovely evening!
BWhite94 . 2019-06-11
MORE AT TripAdvisor
We had an other lovely dinner in Prezzo Chichester yesterday, and it has been amazingly lovely, attentive staff lovely food, definitely will return 🥂
2018Csmith . 2019-06-09
MORE AT TripAdvisor
When you are next in the Chichester area do try the best Italian restaurant in town for lunch or dinner. You won't be disappointed.
terryat808 . 2019-06-04
MORE AT TripAdvisor
Used a Buyagift voucher on may 14th and was very impressed, the waitress think she was called Melinda she was from Budapest, was really good so friendly polite and friendly, nothing too much trouble. The food was excellent and the restaurant cosy. Well done Prezzo the best one of your restaurants we have visited, thank you.
heavycat . 2019-05-27
MORE AT TripAdvisor
Very good food, attentive service, lovely atmosphere. had an early dinner before visiting the theatre, would recommend as a good place to eat beforehand.
Julie O . 2019-05-19
MORE AT TripAdvisor
Had a lovely lunch and drink at Prezzos in Chichester, there was 13 of us and the service was excellent and the food was amazing. Great lunch 😊
V1862LIjennyb . 2019-04-27
MORE AT TripAdvisor
First time here & wasn't disappointed. Lovely old Tudor building with lots of beams & Prezzo giving it a whole new lease of life. Arrived at a busy time so were a tiny bit slow getting served with drinks & first course, but as the lunchtimers started to leave the service sped up a bit. Friendly staff, nothing too much trouble. Baked mushroom starter was delicious. My spicy Calzone was tasy, but not as spicy as expected & just everso slightly the wrong side of warm. The Pinot Grigio was excellent, as were the 2 ice cold Perronis. Overall a little expensive for what is essentially Pizza & Pasta, but there's a good choice. We'd visit again for sure.
horndeanhermit . 2019-04-17
MORE AT TripAdvisor
Prezzo always provide good quality food and friendly service. Varied choice of courses and pleasant surroundings.
. 2019-04-15
MORE AT TripAdvisor
Similary restaurants in South East
1490 Opinions
Shocking! Over two hours before any food was served. They had to change one of the meals 5 mins before it was bought out as they ran out of pasta. Most of the food was cold. We were told that food was being platted up when asking where the food was and that took another 20mins to which we ask again, and they said, it's being plated up. 10mins later, after we could see half the order being left under the warming lamp, it arrived. Was incredibly disappointing. When asked about the bill, they said they took 'some of the drinks off' and then when questioned, they offered a slight discount. I felt very sorry for the waitress as she said she had no authority for the discount. That had to be done via management. Once she spoke to management out the back, the waitress came back on management's behalf. It seems that who ever the manager was that afternoon could not be bothered to come and speak to us. Incredibly poor from them. A really disappointing afternoon. We shall not return.
114 Opinions
Trivia cards on the table, honestly a brilliant touch. Food was brilliant and service was fantastic.
861 Opinions
Everything was okay. Toward the end of the evening an acquaintance of the team did cause a fuss - it made the end of the evening quite uncomfortable.