Carluccio's - Chichester in Chichester

Shocking! Over two hours before any food was served. They had to change one of the meals 5 mins before it was bought out as they ran out of pasta. Most of the food was cold. We were told that food was being platted up when asking where the food was and that took another 20mins to which we ask again, and they said, it's being plated up. 10mins later, after we could see half the order being left under the warming lamp, it arrived. Was incredibly disappointing. When asked about the bill, they said they took 'some of the drinks off' and then when questioned, they offered a slight discount. I felt very sorry for the waitress as she said she had no authority for the discount. That had to be done via management. Once she spoke to management out the back, the waitress came back on management's behalf. It seems that who ever the manager was that afternoon could not be bothered to come and speak to us. Incredibly poor from them. A really disappointing afternoon. We shall not return.

Have had great takeaways from here before but last night it took ages. It was cold and two lots of fries were missing,pancetta missing from burgers and bun was burnt. Will not be ordering from here again.

Tired and dirty interior and both pizzas we had were tasteless. Sadly a far cry from the chains salad days.

Never send the whole order, always missing items lax always have to make a claim for a refund because they charge anyway

Lovely breakfast today and service was excellent.

This used to be one of my favourite restaurants in Chichester but, as noted by other reviewers, it is now a sad shadow of its former self. I can sadly no longer recommend it, despite the incredibly kind and heroic efforts of the manager and assistant manager, who are forced to apologise profusely as their sinking ship goes down; they are wonderful, but are let down very badly by their colleagues. We experienced many items out of stock, food quality issues caused by inexperienced kitchen staff, and a combative attitude to the issues that we reported to a member of the service team. It is with a heavy heart that we will never return again.

This was the worst meal I have ever had, need to get trained chefs !!!! Steak was terrible, came with the dregs of roast potatoes, and the stem broccoli were more like felled tree trunks? The grilled chicken was dry and greasy, and the salad was dismal. My daughter’s kids meal was below average, but she managed to eat some of it …. The waitress was very apologetic, especially as we refused to pay ( which they accepted) their excuse was that they only had trainee staff on ????

This restaurant has redeemed itself. My friend and I have had some lovely meals here. Recently it felt a little below our expectations. Today it felt back to what we previously enjoyed. Well done Alex and team for your hard work in redeeming the reputation of Chichester branch.

DO NOT GO THERE!! Our chicken Milanese was cremated and tasted of the oil it was fried in. Other customers complained about the food, length of time to cook it and the service. Three people walked out. The staff thought it okay to criticise these customers in front of us. I doubt the chefs were qualified, the waiting staff had obviously no training in customer service. The manager just kept apologising to everyone but not putting any of it right. I'm a regular customer in the Portsmouth gunwharf restaurant and whenever I'm in in Southampton I always go to carluccios for lunch. That's the last time I ever set foot inside the Chichester branch!!!

Sinead and Jena served us. great food and perfect friendly service. The two girls were under the cosh as there were only two of them and lots of tables. Maybe more staff needed in a very big unit. Sinead and Jena credit to your co.

On a Friday evening I’d expect it to be busy. We were the only ones in there. During our evenings three other small groups 2-4 people arrived and left. As soon as we were seated we were told multiple dishes weren’t available … The garlic bread for starters didn’t taste like garlic bread. It was extremely salty and tasted like normal butter on the bread. Main, carbonara was so bland. I couldn’t even finish it. Practically no sauce and even the small bacon bites didn’t taste nice. How hard is it to make carbonara …? Dessert, warm brownie with ice cream. Brownie wasn’t warmed at all and the ice cream scoop was baby sized considering how much it cost. When one of the waitress’ came to remove our plates all I could smell was cigarette smoke on her clothes. There were staff sat at tables. Atmosphere wasn’t great at all and I didn’t like the food considering how much as a group we spent. Won’t be going back.

It was only when all our table of 8 sat down that we were told there were no pizzas available as their oven was broken. In terms of customer service this is unacceptable and there should be a contingency in place for this given that this is a pizza/pasta restaurant. Gluten free options - limited and one person had to ask for the gluten free sauce that should have been on their meal. Milanese Burger - chicken coated in breadcrumbs which was overcooked and dry.

Stopped for lunch. Really quite disappointed. My son enjoyed his burger but my soup (sent back to be reheated because it had sat on the serving counter for 10 min) and the other two meals (Risotto and salad) were heavily over salted to the point that they were quite unpleasant. The small refund didn’t make up for the poor food.

Delicious food- Antipasti sharing platter was very tasty. Service very good.

Great food, great service - waiter very polite and helpful, gluten-free pasta options

Ordered the risotto di mere. The muscles were the main content. The flavour of the risotto was terrible, the large prawn? Looked like it died last year from malnutrition. Also the carbonara, how could you go wrong in an Italian restaurant, was the tiniest bit of source rapped around the pasta, barley anything else in it. Won't be going again. Ever. Service itself was nice and friendly.

What an amazing evening we had. The staff here are so friendly and helpful. Management took my order directly as I have an allergy to shellfish and this was never an issue in any way but was very refreshing to be asked before hand if there where allergy’s. George our server assisted my little girl with her every need, this was mainly cheese. Phoebe was a little ray of sunshine and greeted us very warmly. The chef this evening was outstanding, pasta cooked to perfection, and the sauces to our dishes were beautiful. It was a pleasure to watch the dishes being plated up. We took a desert to go as we didn’t not want to leave with out one but the meals had filled us perfectly. Portion size is just right, and for a family of 5 was very worth the money. Will happily visit again. Even the view was perfect with the lovely church right outside.

We had already eaten and decided to try Carluccios for a dessert. We ordered some fruit juice, which for the price we were expected a large glass but only received a small glass. The desert pizza we shared was lovely but we were disappointed that it is served with 1 small scoop of ice-cream which even if we weren't sharing is not enough to cover the pizza. It tasted great though and the Nutella was generous. The serviettes are clearly expensive. The ladies toilet was not working so ladies were queuing to use the gents.

My friend and I celebrated her birthday. Issac was fantastic. He was patient, kind and made a lunch time meal a most enjoyable and pleasant experience. Alex the manager was also welcoming and pleasant

The restaurant was not busy, especially for a Saturday lunch time, probably around 12 to 15 people. However, there was not enough staff even to cope with that number, especially in the kitchen. We ordered and received our drinks quite quickly. We then ordered or food, breads, seafood Risotto and Beef Ragu. The bread arrived and the waitress asked if the kitchen should start our mains, we said yes. The breadsticks and the flatbread were fine but the Focaccia slices were stale and hard. The waitress took them away and said she would replace them, the ones she replaced them with were hot and I believe they were the same ones microwaved. The bread was obviously going to go hard as it cooled so rather than save it for the main course we ate if and it was already getting crispy. We waited an age for our main courses and had to chase them up before we finally received them. The waitress seemed to be having a dispute with the ‘chef’ in charge of the kitchen. My wife said the Risotto was ok but my Ragu was lacking in flavour, beef and sauce. The restaurant is in a scruffy condition and in need of a refurbishment. The Boparan Restaurant Group owns the chain and have closed many of them, I think many more may follow. Sadly it’s just another very average Italian restaurant like so many others. Overall, a very poor lunch experience. Anton will be turning in his grave!

My partner and I stopped by for breakfast, the restaurant was at most a quarter full. Drinks were quick to arrive, the food was a different story. After 35 mins, the manager came over to apologise and offered 20% off as a goodwill gesture. 10 mins later our food arrived, my partner's eggs were really badly cooked, one raw one rock hard. We left as we couldn't spend any more time waiting for them to get it right. I felt bad for the manager, the kitchen staff really let the front of house down. The waiting team deserve better than this. Such a shame as last time we came here it was really good. I don't like leaving negative reviews but this was a really bad experience and it needs flagging up to upper management because something is quite wrong here.

We went for dinner as we had heard good things about the restaurant. We booked in advance and we were greeted on our arrival and were quickly shown to our table. We ordered drinks and were given the menu however we were told that some of the items were unavailable. My partner wanted the rib eye steak but this was not avaliable so she decided on the mushroom risotto. I had a vegetarian meal both dishes were served promptly and were full of flavour. My partner had cannoli for dessert.

Popped in for a late one course lunch. Due to our late arrival, the place was nearly empty, hence the low rating for 'atmosphere'! We have eaten here before, so knew that the food would be good. Well done supplying chilled tap water without having to ask (that gave you the full 5* rating for service!). My wife had a chilled beer with her meal which, apparently, was very refreshing! Our visit to Chichester was generally disappointing but lifted by our visit here!

Excellent restaurant. Food good. Service excellent.

No focaccia, no olives, no vanilla ice cream and no cheese for dessert available so not great. Average pasta dish and unseasoned disappointing bruschetta The trio dessert however was lovely.

It was my first visit to the place. Very friendly staff. The food was brilliant. We enjoyed this visit . Well done, guys.

I got there at 1pm and it wasn’t busy. I went in to ask if I could sit outside, the answer was yes. The menu was quickly delivered but that’s where it’s ended. The waitress was busy chatting to her friends. I sat there for 10 mins after which I left without even a drink.

The Greek manager was very helpful and nice, had a great dinner experience.

We used to love this place but the last time we went for a breakfast 2 months ago, me and my husband and daughter found it really bad experience. Portions were smaller than usual, avocado not smashed and has part of the skin in it, my daughter ordered pancake and this was the worst, they have put sour cream or yogurt between layers of pancake which wasnot taste good at all and the sauce was too watery that the pancake absorb it easily and become doughy

I would like to thank the staff last night for the exceptional service and excelent food under very difficult conditions. We were advised that there might be a slight wait which was not a problem for us. We were never rushed and rhey always obliged any if our requirements. Thank you, we will be back.

Lovely service but really disappointing food. I haven't been to a carluccios in years. It used to be one of my faves. I had the smoked salmon and eggs on toast. The bread was poor standard, the avo tasted like the kind of guacamole you get from a packet and the salmon didn't taste fresh.

Always love the positive Vibes at Carluccios. Food is hearty and the staff amazing. Erin at Southampton’s branch always goes the xtra mile to help with your food choices. Keep up the great work

nice service from Sinead, thank you. when it comes to food we are complicated, last time we even approached the cook who introduced himself as the kitchen manager, we thanked him for the food which was wonderfully real and Italian, this time the food was tasteless, it was clear that the cook who cooked had no passion for it.. will definitely return as we visit Chichester very often....

another unpleasant visit, great service, but when it comes to the food it's a disaster, we didn't want to say anything because last time the chef served steaks full of flavor. this time someone else was cooking. there was a lack of communication in the kitchen....

Delicious light lunch of Caesar salad & Tuna salad. Pleasant staff & very reasonably priced. We always enjoy our trips to Carluccios

Chose for lunch as we both enjoyed Italian food but what a big mistake we made. The service staff were good, but the starters were sent within a couple of minutes of ordering and before the drinks arrived. For mains it quickly deteriorated...how difficult can a caeser salad be.... Well!! Limp lettuce, soggy croutons that were very greasy and so tight with the chicken and anchovies. Even the waitress said it was a pathetic serving and happily returned it but oh boy the chef wasn't happy and proceeded to complain very vocally he could be heard throughout the restaurant. Highly unprofessional and I feel really sorry for the other staff that have to work with him. Here lies the problem of this restaurant. Get a chef who enjoys his job and has a good attitude and you may have less complaints. Thank you to our waitress for removing the meal from our bill but overall we definitely won't be returning. Improvements are needed.

I am big fan of Carluccio, eat regularly in the Colchester branch. So visiting family in Chichester and thought we would go to Carluccio in Chichester. OMG, what a mistake, the food was terrible, how can the menus be the same but the quality of food and service be totally polar. Mussels were inedible, the risotto was not cooked fully, the burger was overcooked and tinged, steak was edible, but dry and definitely not same quality as Colchester. I am not surprised it was fairly quiet in there given the quality of the food. Would never go back here and there are plenty of other good quality restaurants in Chichester!

We originaly only called in for a coffee at midday. saw the lunch menu and decided to have lunch.The service was excellent and the food superb .my husband had Rissotto di Mare perfectly cooked and presented with lots of seafood included YUM.compliments to the chef. My meal was also delicious. The resturant was super clean and the staff very pleasant. Our first visit and will certainly return when we are in Chichester. Thank you

Loved it , must go back again soon

my second time here. first time was good, but this time different. no staff out front on arrival, had to wait for someone to come out from the back to be seated. Used the 2-course lunch menu, the starter was bruschetta, and it was good. however, I ordered the ragu main, I am not a huge eater, but I was served what I would consider a childs portion, and had to ask for parmesan, which was clearly pre-grated, the pasta was very soft, and soggy really. Also, whilst the place was not busy, the staff were just hanging about the bar chatting, and we had to ask twice for water. My dish had no real flavour. My friend's Mussels looked good though. I'm not sure I would return, to be honest.

Arrived for a 6.30pm booking to a virtually empty restaurant and told to sit where we liked. Phoebe was our lovely waitress. We ordered drinks & food. Drinks & starters were good but then it just went downhill. My friends both ordered Spaghetti Carbonara, which arrived cold and tasteless. These were returned and replaced. We were given 20% off the bill for that.My risotto was ok but quite claggy!! When we were brought the dessert menu we were told that 3 desserts & 3 ice creams were unavailable. We decided to order small donuts & coffee only to be told they too were unavailable. I cannot believe that they had sold out of so many desserts by 8pm. There was a large party of people that were going to wanting dessert about half an hour after us and would be sorely disappointed. The restaurant itself had no atmosphere & felt like a cheap cafe. Will definitely not be returning.....

We had booked this restaurant weeks ago and were 3 friends getting together for a much needed catch up! We arrived at 6.30 and the place was empty. We were told to sit where we liked. Drinks orders were taken and they arrived in good time as did our starters. Our mains were one Risotto and 2 Carbonaras. However when we started eating, the pasta dishes were barely warm and tasteless. The waitress was very apologetic and they were returned to the kitchen and replaced with fresh, ones. She also advised that 20% would be taken off the cost of those. The dessert menu arrived with a hand written list of 3 dishes and 2 ice creams that were out of stock! We were then told that our choice of mini doughnuts( not on the list) was also unavailable! Our waitress, Phoebe, was so apologetic and dealt with the situation as best she could. At that point we just decided to get the bill and go elsewhere. I really can’t believe that in this current climate, a restaurant would be willing to risk their good name and reputation like this. I for one will not be returning and wouldn’t recommend it to anyone else.

This place has gone downhill. Bruschetta is baguette with sliced cherry tomatoes.. Parmesan and rosemary chips were actually chips with mozzarella.

Having had a bad experience here in the past, it was with some trepidation that I decided to give the restaurant another try. I was not disappointed. I was warmly welcomed and told that I could sit anywhere (not always my experience as a single diner). It was the menu choices that led me in initially, I had the sea bass fillets. They were delicious, perfectly cooked, and tasted delightful. It would be hard to improve on such a splendid meal, though had the rosemary and garlic potatoes just been a tad crisper, it would have been perfect. The staff were friendly and helpful without being intrusive. I shall definitely be returning.

The staff were welcoming and offered us our preference of where to sit. They let us know that pancakes werent on the menu today as they had run out. Most of us had delicious poached eggs and cooked breakfasts. They kindly swapped the red onion for just avocado with my salmon as requested. When our little one chose pain au chocolates they replaced it with croissants and chocolate dipping sauce. They were good at meeting my husbands gluten free needs and double checked our little boy was ok with nutella as it has nuts in it. We got a discount code on our receipt and look forward to returning.

The restaurant was nearly empty when we arrived but we still ejoyed the welcoming and enthusiastic service. They helped us locate another building in Chichester using their phones. My chicken and potato dish was good but a side dish of green beans and spinach was disappointing. Borderline inedible. I should have sent it back but I didn't feel like a tyrant on the evening. For the first hour we could hear the radio in he kitchen. Not much point playing laid back swing music in the restaurant if you can hear pop radio in the other direction.

We were nervous about our booking after reading bad revues on Tripadvisor. However it was a very pleasant experience. We arrived at 1745 for a pre theater supper and it was quiet. Having ordered two courses and explained that we needed to be out by 1900 we were pleased that all went very smoothly. The seafood risotto was particularly delicious, the wait staff friendly and attentive. All was AOK, we have no idea what all the bad revues were about and would go there again and recommend it to others. By the time we left the restaurant was full and there was a great atmosphere.

another nice visit, delicious food and great service, we will definitely come back with the whole family, thank you very mach

Terrible place to go if you have an intolerance! Being vegan and dairy free, I could only "safely" be offered a salad! I understand, but was still disappointed. Food, portion sizes and selection were also disappointing. Service was really good though!

Food is ok, service is ok. Not worth the price.

Absolutely appalling, there was so many things wrong with the food to go into. Would not definitively recommend or go again. Sent a chicken dish back as it was that over cooked you couldn’t get your knife through, and then the second one was just as bad, so just left the food and gave up. The only bit of Saving grace was the waitress was very good and gave us a discount. No atmosphere very cold and just lack lustre.

Food is average, service is slow even when there are not many customers: they just don't look at you, and don't see you trying to attract their attention. Convenient location though and nice seating.

Always a great place to visit. Good atmosphere and genuinely friendly staff

Service was nice so was the environment but when I found plastic packaging in my meal. Their response was less than satisfactory. They took the meal away a removed the bruschetta from the bill, but I still don’t get lunch.

A group (7) of us booked for brunch, had to preorder since the restaurant wanted to be sure to have ingredients for breakfast. We arrived to an empty and soulless restaurant, school students wandering in to use the toilets and only two staff so no control Wohnwagen coming and going. Orders taken but we were told that there were no sausages , even after we ordered. A restaurant with gumption would have gone across the road to the Coop to buy a pack, but not here. Breakfast came in cribs and drabs and every plate and food was cold. Cold poached eggs, cold bacon, cold toast. It takes some doing to be so incompetent to not produce a cooked breakfast. We each had 20%taken from our bills, but that wasn’t the point. The food, the ambience and the service were appallingly bad. We used to come here regularly but stopped when staff changes happened and it lost its way. We’ve tried again, but now would never return.

Absolutely awful experience on all counts. Terrible service. Food took an age and then wasn't as ordered. Service team didn't communicate, sat at bar on phone avoiding eye contact.

Great tea and sharing board as a little treat and very reasonable. Friendly service.

Very disappointing experience all round. I had previously gone into the restaurant a week ago to book one of the 'pod' tables for today as we had a disabled person with us. When I arrived today the table was occupied by somebody else and the rude waitress told me they did not take bookings for specific table ( even though she had made a note on the top of the computer booking system ). She had a really bad ' don't care / take it or leave it' attitude and relocated us to another table in the corner. Sat there for 40 minutes and was at no time approached to see if any drinks were required whilst we waited for one of our party who had been delayed.. Was then told that any food would have been 30 - 45 minutes even though there could not have been more than 20 people in the whole restaurant. We then decided that enough was enough and left to go to the Giggling Squid opposite - no apology or manners shown by any of these amateur staff - they simply do not care. Would never - ever go back !!

Sad and rather depressing visit. The food was fine, despite the fact that so many dishes were "off" that night. But no atmosphere because they close at 7pm and we were the last clients there, very aware of the "they are the last people here" whispers from the staff. We won't go again, but feel it's very sad because they were great in the past. I hope they get their act together and become the good venue they once were. But we won't go back.

I’d like to say that we had a great lunch like all the previous times but sadly, we walked out without eating anything. I have had a nut allergy for over 20 years and have eaten in Carluccio’s many times without incident. This time, everything I tried to order was ‘off limits’ to anyone with a nut allergy despite the fact that on the face of it, none of the dishes I selected should have contained nuts or even been cooked with nut based products. Fried Calamari. Spinach & ricotta ravioli. Chicken Milanese…The very pleasant manager checked every dish on a tablet and basically said that she could not serve me anything I asked for! I totally understand the need for vigilance and have written to HQ for an explanation on the change to their cooking techniques. To date I haven’t heard a peep. Will not be going back any time soon. Very disappointing customer service.

Not busy but nevertheless the service though very friendly was very very slow for both food and coffee. There seemed to be a lack of direction or any sense of urgency. When eventually served the coffee was good.

After being told nearby ASK didn’t have any team to serve us for lunch we ventured into Carluccios to be told the same. Shocking on a Saturday lunch time. So won’t bother again

I love carluccios. Unfortunately people were turned away as only one chef in residence. Had a simple salad and it was a bit sparse so I asked for more just like Oliver!!

Nice food not rushed.should be busier nice size portions.

Even though it was on a Saturday, at an early sitting, there were many items missing from the menu. The food we had was overcooked, and the sauce for our duck was cloying.

We celebrated my Mum's 60th birthday at Carluccio's in Chichester, the team were very helpful, from booking, amending the booking, send over pre-orders (large table of 25). On the day the atmosphere was lovely, again the staff were so friendly and helpful, I had made an error on the pre-order which they changed and didn't charge for the mistake. The only grumble anyone had was that the food was a bit cold, however given that they ensured all the food came out together I can understand that. Would definitely visit again.

Very slow service for starters 45 mins and no starters and when it arrived it was just cheese on toast! Main meal very nice for 4 people so we were just about happy! Waitress very uninterested and not polite! Would not go again as atmosphere not good! Seemed like it was run by kids!

Good food and attentive service. the set menu represented good value.

Even though we arrived at 7pm there was only one waitress on shift & one chef in the kitchen. We ordered our starter which was huge!!!!! Needless to say I couldn’t eat it all… so that was a waste from the start!! The main turned...

The restaurant itself was not as warm/pleasant in terms of decor/setting as I'd expect from Carluccios; the atmosphere was more like a cafe. However our waiter was absolutely fantastic; he was very friendly and efficient, made us feel very welcome and did a great job. The food was absolutely delicious, even though they were short-staffed and only had one chef there.

I am a bit of a customer at Carluccio's Chichester - and the title of this review is the total truth The service is exceptional - and all staff wear a warm smile; and are very welcoming indeed The staff know exactly how I like...

Thank you soo much for a great afternoon for my mums birthday Highly recommend this restaurant yeah they even give my mum a slice of cake amazing thank you Sinead and all the team

Had a really enjoyable lunch here to celebrate my daughters birthday. We were a table of 7 and they could not do enough for us. They even treated my daughter to a glass of hubby free of charge and also discounted the bill at the...

They were one chef short , but did inform us when we arrived. Very good food and we were in no rush.

Carluccios in Chichester used to be our favourite breakfast destination. The service was great, location usually buzzing and the food prepared with good ingredients by a proper chef. A steady decline hastened by Covid has now been complete. Our breakfast was awful. The only good...

Come here for coffee sometimes. Waiters are always very friendly and talk to me like they've known me for a long time. Always very welcoming. Klaudia even remembered when my birthday was. Very good team and friendly chefs. The restaurant needs a redo though! The one in Southampton looks very nice, they need to do something like that to this one. No idea about the food as I've never eaten here before

Always have had really positive experiences at this restaurant… wait staff completely inattentive… when asked for some mustard ‘we don’t have it’ ..sorry we just don’t Undercooked steak - very disappointing

Disappointing that our booking thru you was not on the guest list when we arrived. Had it been busy it cld have been e mbarrassing

Very poor bruschetta - main courses of less than canteen food quality - cannot think of a reason to return. Great pity, Carluccio’s used to be a decent place to eat with enthusiastic staff - No longer the case….

Food not as chosen. Waitress not particularly bothered Food rather tasteless Won’t be going again. Usually enjoy Italian cuisine

I visited here while working Goodwood festival of Speed on the Saturday when the event was cancelled, 6 of us came for lunch and there was hesitation from the waitress to seat us despite most of the restaurant being empty it felt snobby for now reason, Menu was good with alot of options including vegan, 2 of the more interesting sounding cocktails weren't in stock, We waited for around 40 minutes for our food but had noticed our plates sitting on the chefs pass around the 25 minute mark, everyones food was tepid and tiny portions but overall was nice food but nothing special, There was a point where a empty water glass rolled off our table & hit the floor not smashing, instead of checking if we were ok the waitress came over and said abruptly "What have you broken!" The décor is nice but food was tepid & expensive for the portion size & staff didn't want us there

Not a good experience for lunch today. 3 of us for lunch, food was off menu and what we had wss tasteless, ravioli was hard. Waited 45 mins for food and had to go in restaurant 3 timed as sitting outside to ask for cutlery, napkins had to go get salt and pepper myself, not asked if we wanted any more drinks, waitresses just chatting at bar so had to go in again to ask for drinks. When eventually waitress came she asked if all OK I said not really and her attitude was not good "why didn't u tell me" , well if they had bothered to come to our table I would have done! Been to this one a few times and food and service not the best.

Oh dear, I have never given less than 5 stars. To say the food was OK in what was a quality resturant is a shame. We were sat down to a list of what they didn't have. And I had to swap my fries for the potatoes after I ordered by chicken. Potatoes barely cooked and too much raw garlic. These kind of roast rosemary potatoes should have sweet roast garlic. Cannoli too chewy, ( I know it's supposed to be a softer Pastry, but too far). Desert and coffee still affected by lingering garlic from my main. The service again OK but felt rushed by waitress over my main in a restaurant that only had a few tables. Later at 8pm it was so quite waitress blew out candles on tables. Should be an extinguisher people, I know it's post pandemic, but its still poor hygiene in a restaurant. Atmosphere, well reflected the fact it has gone down hill. And I know the tables near the door will get leaves blown in, but sweep them up. If it happens a lot sweep them alot. It's the first impression of what should be a quality restaurant. The questions below ask about my spend. I took a 50% off my mains deal before I booked or it would have been £32 per head.

Delicious meal, the second glass of wine we ordered didn’t come in time to eat with the meal so we sent it back. But very kindly we were given a complimentary dessert.

We were really looking forward to our lunch at this restaurant. Sadly, it was a disaster. There were only about 3 other tables, all of whom looked to have finished their mains when we were seated. The waitress immediately told us that there was no...

Had a lovely early lunch here with friends. We ordered a range of small dishes to share and everything was delicious. Especially the arancini and calamari. Although there were some dishes out of stock there was still plenty to choose from. We love coming here...

I popped in Friday lunch time for a quick lunch whilst killing some time waiting for an appointment. The staff were so attentive and helpful. The ravioli was delicious and I had a chocolate brownie after. Everyone was chatty and knowledgeable. I rarely get to...

It’s like nobody cares about this place, how it’s still going is beyond me. Pasta wasn’t cooked properly, indifferent attitude of staff, slow, out of so many items, uncomfortable and uninspired furniture, literally everything here is just awful. And then the prices and service charge...

Absolutely terrible what a horrible place to eat now Wife had rissoto which was just about acceptable I had a pasta dish well It contained 11 pieces of pasta and which looked like that had strained the meat sauce through a sieve i even questioned...

When I first started in retail, I was taught the golden rule is if it’s not in stock, you can’t sell it. Yesterday lunchtime, my friend and I found out that: one of our two drink choices wasn’t available, as were both our first choice...

We took our daughter out for breakfast today. We ordered food and drinks. Drinks arrived promptly but after 45 minutes our breakfast still hadn't arrived and a table that had ordered after us had received their food. I asked the waitress if our food was on its way and she said the kitchen was busy and hopefully it wouldn't be long. We waited and another table was served food. They had come into the restaurant some time after us. I enquired again about our order. This time the waitress checked and it turned out our food order hadn't been put through. As an hour had gone by we felt we couldn't wait any longer so we left without eating. So disappointing

Always a reliable choice for a casual meetup with friends for a meal. But has Veganescu recipe changed since I last had it? I do t think it used to contain walnuts ...

Poor quality food plus terrible ambience. Never again!!

Fast and efficient service with knowledge and a smile

Nice staff but the food was highly average

Visited with family for breakfast on Father’s Day. The food was lovely and the service was excellent. We were a large table of eight with two toddlers and the staff were great with them. We will definitely all be back!

Made an order on the Deliveroo App, they waited nearly 20 minutes before they decided to cancel our order. I would assume this is because we only ordered two mains which amounted to less than £30. If you can’t take orders why are you still accepting them on the app? This is poor behaviour from a local business.

Omg, wow, just simply wow! One of the most authentic Italian food I have ever eaten (and I'm a frequent flyer to Italy). The service was very friendly and helpful, I was severed by a Eastern European lady with ponytails, who was very attentive. My coffee tasted fresh and full of flavour. We also had breakfast that was very well presented (should've taken a picture but was to hungry!!!). At the end we had some delicious home made patisseries! The chefs really out did them selves there. We where then presented the bill by a very smiley and happy ginger waitress, who turned out to be pregnant!! (Best of luck to her!!)) All in all an 11/10 experience, excited to revisit soon!

Arrived at 7:15pm to be told that half of the menu was off and the kitchen would close at 8pm. We were served one course (which was very good) and the staff were apologetic, however - is this any way to run a restaurant? Not the first time that Carluccio has been a comedic experience for me but seriously - there are plenty of other places to eat in Chichester and I have lost patience. Great company and a fun night but Carluccio has to try much much harder before I'll risk going back

Very nice and authentic Italian food! Just a note that if you are expecting pizza, it is not served on the menu (the one that we had anyway)!