Prezzo in York

This was a lovely branch of Prezzo. The location was great. The staff were really helpful and attentive. We came here for an evening meal on a busy Friday night without a booking and they still managed to accommodate us

We live in York, having had a very difficult long day, we decided to pop into Prezzo in the centre of York for something to eat. We have eaten here many many times over the years. We have never been treated so badly!! It was as if we were problem tourists, it doesn’t matter how we treat them!! It wasn’t that busy empty tables, could clearly be seen. We were told we would have to wait, over half an hour, not offered drinks or anything. The attitude totally unacceptable from member of staff. No excuse was given by him, we walked out, there are many other restaurants in York!!Do not assume it’s acceptable to treat us like this, we were smartly dressed, very polite, pity you staff were not the same!!

Excellent staff (Malwina), food was really good, great portions, very well cooked. Staff were attentive, knowledgeable about the wine list, and generally very nice in all aspects. Would recommend for dinner, as was a lovely atmosphere with families and couples. Thanks for a really nice pre-anniversary dinner!

Oh dear…avoided Prezzo for some time after being frequent customers. Food quality got poorer and poorer. Got sent a 50% voucher so why not?? Basically if I now got sent a 100% voucher I’d still avoid. Tuscan Sausages on a bed of lentils…..sausages not even cooked, raw inside. Sat in half an inch of oil and fat. Not nice. Gorgonzola burgers with rocket and mayo….where was the cheese? Where was the rocket? The truffle fries were just crispy scraps of nothingness. The manager agreed and we didn’t pay for the raw sausages. So disappointed. Clearly the couple next to us were too as they each left over half their pasta dishes. What is going on in the kitchen? Sorry but that’s the last time we EVER set foot in Clifford Street Prezzo. Don’t waste your money or your health. Very poor to say the least and dangerous. Always been Prezzo fans. Not now.

Had a few nights in York and was looking at where to eat, when I got a 50% off food email from Prezzo... Seemed daft to ignore it, so we booked ahead. Food and service was everything you expect. Decent portions, tasty food and good service. You know these types of restaurants won’t set the world alight, but you can’t complain when it’s half price.

We visited in May and enjoyed our meal so went back in July, the staff especially the young man was very attentive and was always checking that everything was ok. The meal was delicious and temp of food was hot. I had a voucher for 2 free desserts as it was my birthday and the choc tart was amazing. All in all a very good meal and will definitely go back when in York.

Good gluten free menu. I had gf pasta carbonara £18 with a gf garlic bread £6. Quite pricey but very tasty. The staff were friendly.

OK it's a chain restaurant and probably most Italians would tear their hair out at it's authenticity but what they do is good food. Usually come here when in York particularly if they have an offer on which we get by signing up to their Web site. Staff are super obliging and restaurant has pleasant outlook if you like people watching. Pizzas are delicious!

My friend and I came for tea here as- to our surprise- Tastecard can be used on a Bank Holiday! I ordered the Pea & Goat’s Cheese Ravioli: a slightly tarte and creamy pasta dish- very enjoyable. Service was pleasant.

We visited Prezzo when we visited York last Friday. The restaurant was lovely and clean and the staff were great, lovely and friendly. My problem is the actual meal itself….. I had the Lasagna. Although it was very tasty that was literally all you got…. A lasagna, no salad or garlic, just lasagna. For £17 that is definitely over priced and definitely not worth it. If I had known you only just lasagna and nothing else I wouldn’t have chosen it. Very dissatisfied and I can honestly say I wouldn’t recommend Prezzo or eat there again!! Very mediocre and very overpriced.

I’ve been here before for lunch and had pizza which was always excellent. Nice base and very juicy. Came in the evening this time and the food was excellent. The char grilled burger was excellent. Tasted like it should and didn’t come in a huge tower which you then spend all night deconstructing. The lasagne was also delicious. Service quick and polite. Beer was icy cold. Coffees were nice and strong. Nothing to fault it and excellent value. Having been to a Michelin star owners restaurant a few weeks ago and paid through the nose this was different class food. We will be back.

Ate here on our family trip to York. Dropped in on the Sunday but they were busy so booked for the Monday. My daughter-in-law has a severe coeliac intolerance, Tobias really put her mind at rest. Not only was the food amazing, the service was wonderful. Tobias even went as far as personally seeing that her food was not at risk of cross contamination. Tough to find service like this, Tobias went above and beyond, he really made us feel valued! Four wonderful starters and mains. Highly recommend.

We had a table booked for 5.30PM on Saturday which was part of my birthday treat (a day out in York which included a trip to the theatre opposite). When we arrived, we were informed that there were only two chefs and a trainee on duty. Consequently, there could be a 30-minute wait for food. As 30 minutes didn’t seem too bad (and we didn’t stand much chance of getting in anywhere else at that time) we decided it wouldn’t be an issue. We ordered starters and main courses just as another couple arrived and sat at the next table. After about 25 minutes the other couples starter arrived and then ours. Didn’t think anything of it at the time. Sadly, our starter was lukewarm at best. Our server appeared and asked us if everything was ok. She timed it beautifully to ensure that we both had our mouths full and turned away without a second glance! Then we waited and waited. A total of 1 hour and 40 minutes to be precise. No apology or explanation. More annoyingly the couple at the next table who had arrived after us were halfway through their main course! Fortunately, we had been given some Prezzo vouchers for Xmas and my wife is entitled to Blue Light discount, so we didn’t pay the full price (about £60.00). If we had then I may have complained there and then but we were past caring by then. To finish off. Prezzo never responds to TripAdvisor reviews, so I have also completed their own on-line survey. Be interested to see if they bother about that!

Lovely waitresses - friendly, attentive, really did their best for us. They were excellent. The decor is modern and clean. BUT the food is not good. The pork and fennel pasta dish was bland and heavy. The foccacia with chicken was stale and inedible. Lovely waitress consulted the 'chef' - aka the person who warms up the pre-prepared sandwiches that are trucked in. The bread was clearly at least two days old - tough and dry - but we were told that all the others had arrived 'in the same batch' so there was no point them serving us another one. I was shocked, to be honest. I hadn't realised that almost nothing is prepared fresh - it's shipped in from elsewhere and just warmed up in the kitchen. The two waitresses who helped us were lovely - they clearly were embarrassed and trying to help. But the bottom line is this is bad food. Avoid.

I've eaten at many Prezzo restaurants over the years. I think they're a great, fairly inexpensive & casual Italian dining chain. I'm not blown away very often but nor do I ever leave one of their restaurants disappointed. The food and service are decent and sometimes that's all we want. Unfortunately on this particular occasion at this restaurant (first time here) the service was incredibly slow and that greatly impacted our experience. I got the feeling that perhaps they were understaffed and if that is the case and it was not intentional (e.g through staff absence rather then from poor management) we have to take that into account. The waitress was very friendly and smiley (when we saw her). In terms of food it was a little sub-par for Prezzo. The Chicken Alfredo was very 'meh' and I felt a little disappointed that it was nowhere near its equivalent at Vapiano for example, nor was it even close to what I can do myself at home. A 2.5 out of 5 dish here really, when generally Prezzo dishes would probably average out around 3.5 to 4 if I was scoring all the ones I've had in the past. This might be how it is across the chain though, I don't know. The other dishes my family had were all fine with nothing significant to mention one way or the other.

My friend and I visitored Prezzo before a play at the theatre at The Grand Opera House in York. We left ourselves plenty of time before the play started which is just as well. The service at Prezzo was appalling. We waited at least 15 minutes before our order was taken and a further 20 minutes before the meal arrived. We got the impression that this was deliberate as most of the diners were theatre goers and I think the idea was we would buy more drinks while we waited. The meal was excellent when it did arrive but was spoilt by poor service.

Prezzo suffers like most chains in that it’s formula is average to start with. The food was ok but nothing special. Pizzas and pasta were standard and slightly overpriced when compared with independent Italian restaurants. The staff were busy but very courteous and efficient.

We'd booked in advance. No complaint about service. Food was delivered very quickly. Then we figured out why: it seemed to have been put in the microwave for too short a time. You can't make decent risotto in 5 minutes and they sure didn't. Spaghetti bolognese sauce was too little for the noodles, rather tasteless, and barely warm. We would rather have waited 40 minutes for great food than 5 minutes for bad food. Our displeasure was perhaps greater because we'd dined the night before at Enoteca at 5 Bridge Street; now that was a fine Italian restaurant!

Food delicious, staff excellent - really helpful and polite + would 100% come again and recommend to anyone - visited evening of 2.1.24

I could not fault the staff, they were very good. Then it comes to the food. On the whole pretty abysmal I ordered bass. This was supposed to come on a bed of Mediterranean roasted vegetables. What I got, was an overdone fillet,on top of mashed up tinned tomatoes, with the odd slice of pepper. My partner had what was supposed to be a chicken Caesar salad. This was in name only. As I said,I could not fault the staff, they were just caught in the middle. But there was certainly a problem in the kitchen. My partners problem was mentioned, and was sorted. I did eat mine, as every where was busy, and it was better than looking elsewhere in the rain.

We ordered two kids meals- pizza was okay but chicken burger was quite dry. The adults ordered two pasta meals which was tasty enough but it was served lukewarm. Service was incredibly, painfully slow. Had to chase up a couple of times- as kids were getting restless. Pudding took about 20mins to arrive which was a lifetime for a 5 year old!

I’m writing this review whilst waiting for my food!! So can’t possibly comment on the quality of the meal. The problem started from the moment we entered the restaurant for our booking which was made 6 weeks prior. We were told that our table would be in a ‘nice booth’ upstairs when we had specifically requested a table downstairs at booking. There has been zero effort from the management to rectify the issue (other than move us to an other table upstairs) or to attempt in any way to make it better. Add to this a 1hr plus wait for our mains (still waiting) and altogether we have had a terrible experience.

Absolutely freezing customer sat with coats on. Food was terrible, sent one meal back. Left as soon as possible. Manager needs to pick his feet up when he’s walking he slides around the restaurant it’s really annoying!

Glad we booked very busy near Christmas. Pleasant staff and nice menu. The starters came quickly, but then main courses took a while, and it took three attempts to get any water to be brought to the table. My crab spaghetti dish was OK but not particularly tasty. Arancinni starter was good

The reason for 3 stars is due to the length of time and table service. Waited a long time for drinks and then they were wrong. Waited over an hour for light starters - this was ok as we were not in a huge rush but might not be acceptable for everyone. Then waited ages for the main courses. This was annoying as we were really hungry by now. Food was very good when we got it. We were offered Parmesan and both said yes. More waiting but the waiter didn’t return. The takeaway delivery people were in and out a lot and I wonder if the takeaway service is prioritised over those in the restaurant. I also think simple table management is lacking. The young staff are very presentable, warm and friendly but we’re unsure of what was happening at each table. Twice we were asked if we wanted the bill - we hadn’t yet eaten! It is a shame that it isn’t better run because it’s in a great location and the restaurant is lovely inside. Seating not crammed and nice soft lighting. (Toilets not a great experience. No way of knowing if in use or not - have to push the doors to find out. Also very unhygienic - sanitary bins overflowing that the lid is open for all to see)

We stopped by here after a 4hr drive up from down South as a pit stop before checking in to our hotel for the weekend. We wished we hadn't. They have no lunch menu just the standard menu so for lunch it was an expensive stop. We should have looked at the menu before going in. Hubby opted for the 'new' saltimbocco. The portion is very small for the price and the sauce just tasted like white wine had been poured over the dish. The chicken, 2 breasts, was tough and not able to cut with a knife. We sent it back after 1 mouthful and it returned with 1 breast still not Tender but edible but long after I had finished my meal. I opted for the Chicken Alfredo Rigatoni pasta and while the portion size was better then hubby's I only had 2 small pieces of chicken in it. It definitely wasn't worth the money and tasted very bland. We were so disappointed with our visit and would not return.

Very clean and organised restaurant. Taken upstairs by a server who was still buttoning up her blouse and had an unwashed aroma about her. We went to a lovely table in the window and introduced to our server Josh. The menu was easy to read with excellent descriptions and calorific content which I like. Sadly the amount of food did not reflect the price we paid ! Very small portions per pound. They had run out of a popular white wine but Josh did recommend a good alternative. We were in a hurry at the end as we were due at theatre but we did ask for our Gourmey society membership card to scanned , only when we got to theatre did we realise it had not been discounted off our bill! Making this a lot less value for money! Josh did your company proud. He was polite, friendly and was knowledgeable. I’d struggle to recommend Prezzo purely on this lack of value for money.

Greeted warmly by staff and seated in a warm area which was welcoming coming in from the cold. The starter I wanted had white wine, the chef was kind enough to make the same starter without the wine, it was delicious, it was the king prawn and gnocchi. Overall our experience was really good with the food arriving on time and most definitely value for money. If you come to York, pay Prezzo a visit you will not be disappointed.

We were met by the friendly staff and shown to a nice table for 5 near the window. We were the first in the restaurant and it stayed quiet. Drinks and food served in good time and overall the food was very good. Pleasant clean dining area. Toilets down rather steep steps but a disabled toilet on the ground floor.

Great service, was welcomed with warm & lovely staff. Food was well priced with what we had. We will definitely be back when in york again

The food was ok but took a little time to arrive. The price for drinks was extortionate. £6.95 for half a pint of larger, nearly £14.00 a pint is just too much, I would normally have two or three pint’s with my meal but decided to have tap water on this occasion. We won’t be rushing back.

We had a delicious lunch today after visiting York Castle Museum. Friendly staff and great service. My own personal disappointment is that you no longer accept cash but I didn't let that spoil my day.

Great meal today. Shout out to our lovely waiter (don’t know his name but had dreadlocks) he was so attentive, nothing too much trouble. Will definitely be back

The pizza ok not great BUT the Malbac wine insipid ,lacklustre dont know how they dare serve it especially at that price . Had better Malbac from Aldi

We stopped late afternoon for something to eat. Service was good, food was nice but I feel overpriced for the pasta dish -chicken alfredo-which was a little skimpy on ingredients (mostly pasta very little chicken, tomato) and the peppers in the dish were raw? Not roasted . Overall ok but disappointing as this was a special occasion treat.

Great food and excellent service. Also very nice decor and extremely comfortable. Our waitress was extremely attentive

Arrived at 6:20 pm. Order taken quickly and starters arrived by around 6:50 pm. We were then waiting until 8 pm when we had to flag down our waiter to ask where our mains were. Waiter had not provided us with an update prior to this and was a shame we had to flag him down for an update. Mains then came out at about 8:05 pm after an hour of waiting, and alongside this we were given a free portion of olives, – this could have come out prior to our main course as by which point we were starving and just wanted to eat our mains and leave. No money was knocked off the bill for the inconvenience of having to wait for such a long time. However, after asking for money off we were able to get 20% off which we felt was fair for the long wait time. Waiter was very nice and tried to handle the situation as best he could however sadly it a disappointing experience at Prezzo. Such a shame as I’ve always enjoyed coming to Prezzo prior to this!

For a large, well respected chain of restaurants this particular Prezzo leaves a bit to be desired! The staff are friendly and our order was taken quickly. Unfortunately that's where the positive comments end. The starters arrived within about 20 minutes but the main course did not appear. We chased it with our waiter who said "your mains will be out in a minute". 25 minutes later I asked the manager if he could chase them up for us. He checked on the system, went to the kitchen and then said "they are now in the oven so should be about f5-10 minutes". I d They did then arrive about 10 minutes later so I would suspect they had not been started until the manager was made aware. The meals were fine but nothing amazing and not particularly warm however there was nothing "wrong" with it as such. No apology for the long delay, and no offer of a discount etc, which is disappointing, and my only regret is that we didn't decide to use one of the many independent restaurants in York city centre instead, but wanted to stick with something we knew (well, thought we did !) Unfortunately, I checked the reviews after we had ordered as several reviewers have made the same comments as me.

This was our first experience at Prezzo, and it was somewhat underwhelming. While the atmosphere was pleasant and the menu options were diverse, the service proved to be lacking. It took around 15 minutes for our order to be taken and another 20 minutes before our food arrived. Although the pizza was still warm, it wasn’t exactly hot. The dough also was incredibly stretched, making it very thin with a hole in the middle. Despite all this, we still ordered a dessert and a second drink, but there were issues in this as well. The wrong dessert was brought to us, and the extra drink we ordered was forgotten entirely. The staff admitted he’d forgotten to make the drink and promptly removed it from the bill, along with our earlier drink. I don’t know if this was a mistake on their part or some compensation, either way it was appreciated. Sadly I don’t think I’d go to a Prezzo again.

Food was lovely. Really friendly waitress. Super slow service. I felt bad for the families with children who were waiting ages. People were walking out it took so long to bring food to the tables.

We placed our order for two adult main courses and the dishes included in the kids set menu. It took over an hour for our food to arrive. I enquired with the waiting staff as to what was taking so long and they said the...

Avocado missing from the Avocado and Chicken salad. The Chocolate and Cherry Sundae had 2 cherries and 2 small scoops of ice cream. The service was fine if a little slow

Very disappointed that they refuse to take cash. Little bit lacking in customer care. No one came to ask if our food was ok.

Fabulous service by Vika. She kept smiling and was very quick and professional despite the busy environment. Food was good too but great service made it taste even better.

Pedi um risoto e veio outro… falha na nossa comunicação mesmo… mas tudo muito saboroso, boa apresentação. Atendente muito simpática...

Very very bad food with portion size equivalent to what you would give a toddler. My spaghetti bolognese had less than a teaspoon of meat and other mains were very cold. The food took an abnormally long time to come out (1 hour or more)....

Turned away at the door due to no reservation even though tables available. Came back 30 minutes later and tables where still empty. Over 1 hour for mains to arrive in a quiet restaurant. Food was look warm and child size portions whilst charged London...

Very good service and meal at York Monks Cross Prezzo. Great team work observed and very good pizza. Helpful and cheerful staff. Thank you

We had a table booked for 6.30pm ready to eat before an 8pm theatre show. We arrived bang on time and was seated upstairs. We sat for maybe 5mins before our drink order was taken, but waited about 15mins to receive our drinks. Because it...

This is situated opposite the theatre, therefore you would think they would know it will be busy prior to a show. We booked a table at 18.15, got drinks and our order taken at 18.35. By 19.20, asked where our food was, which consisted of...

Came upon this lovely restaurant when out looking for dinner. Very friendly and helpful staff, delicious pizza's and chips and lovely desserts to choose from. Would highly recommend this restaurant.

On arrival the server that sat us was lovely, he was very nice and we wish he served us throughout the evening. We ordered and the young lady was nice. The service was extremely slow particularly the sweets which we had to ask for twice....

A great meal out at Prezzo York. Staff were friendly and efficient and the food excellent. Highly recommended.

Picked Prezzo as the kids menu looked spot on for my dough obsessed 6 year old, and so glad I did. A nice warm welcome, a light, cool, and airy dining room, crayons and fun sheet for kiddo, and a drinks order taken promptly. Kiddo...

We visited Prezzo as part of our visit to York in August 2022. We booked online and despite arriving fifteen minutes early we were promptly seated by our waiter who was very polite and friendly. We had great meals, although there was a significant delay...

Coeliac accredited restaurant so popped along, as a newly diagnosed coeliac and lactose intolerent, for a meal with hubby. I was given the seperate gluten free & dairy free menu, which I chose a ceasar salad as on both menus, however was told it would...

For our first night in Bath, we had booked this restaurant as it was fairly close to our hotel. We have visited various Prezzo establishments in the UK and we were not disappointed with this one. The decor was fresh and fairly new I would...

We booked the table online for Saturday 25th March 2023 at 10pm, but when we got there, the doors were locked with no customers inside and staff were hoovering up. Then at 10.03pm I received an email saying our booking had been cancelled with no...

Went here for dinner on a wet cold Monday evening. Had a very friendly welcome and the restaurant had a great atmosphere. There was quite a few other dinners which is always a good sign. Good choice of dishes on the menu and also a...

Had a nice meal here and was impressed with the friendly and efficient service. It’s opposite the Grand Opera House so it’s handy if you’re attending a show there. Not the cheapest place and to be honest, the Vecchia Scuola is a much nicer restaurant...

My husband and myself were at York for the weekend,and this restaurant looked lovely.we were sat quickly and the waitress was very nice and let us have a few minutes to decide. We ordered our food and waited whilst we chatted.the food was amazing the...

Went as a family of four. Food was great. We ordered beef in chianti, sea bass and two children‘s meals. However, we were sat near the door and were soon interrupted by a constant stream of deliveroo/ just eat drivers that would hover around waiting...

Good food. Very quick service. Right portion sizes. Affordable pricing. Friendly staff. We didn’t even have a reservation, but they accommodated us. The place was busy. Perfect location. Right at the city centre. Would definitely recommend it.

Not bad. The decor was very new and cleanliness was to a decent standard. Me and my partner waited only 5 mins for a table which is fairly reasonable considering we walked in around 20:30. Service seemed a bit thinned out, waiters seemed to take...

We looked online for Italian restaurants in York close to where we were staying. We used the online booking system which was easy. Seated on arrival. We ordered a small jug of water, large white wine, bottle of Sol, Olives as a starter, spaghetti with...

We visited York for my birthday and after an excellent day had a booking for 8pm. We were shown to table without menus and waited 20 minutes for our drinks and food order to be taken. It took an hour after that for our food...

We visited on a busy Thursday and were sat in a booth upstairs. Our mains of calzone, pumpkin and ricotta ravioli and chicken caeser salad were all excellent and devoured quickly. The honeycomb cheesecake and biscoff cheesecakes finished a fine meal. Service was professional, efficient...

Came for a weekend away in York. Food was very average but extremely pricy with mains averaging out at £15 -20!per person. Atmosphere was lovely but honestly could have got a better and cheaper meal elsewhere. £80 for bang average food and wine just seems...

Don’t sit by the large glass door / window. It was freezing even with a coat on throughout the meal. and staff seemed unable to do anything about it.

Have visited here many times over the years and has always been consistently good but yesterday we experienced excellent customer service from the relief manager who normally works in Lincoln. We had a booking for 6.15 but when we arrived a few minutes earlier all...

Pizza wasn't hot. Shame as it was really tasty but why luke warm? The restaurant wasn't even busy. Wouldn't recommend.

We had a meal here whilst staying in York and I have to say it was abysmal! The starter was Stone cold which I asked to be changed, however this took ages. My wife had a chicken dish which was quite obviously warmed up and...

We reserved a table for 5 and it was waiting for us with a reserved sign when we arrived at the designated time. The service was friendly and efficient, and everyone was happy with their food. The only downside is the price of their wine,...

Booked a table for 3 and they were very busy so had to wait a long time for food to arrive. Food was nice but we were there over 2 hours for a small starter and a main. The Best part about our visit was...

Visited today 19/11/22. Never seen York so busy. Prezzo had to turn lots of people away. Despite being fully booked the service was fantastic. The food was piping hot, excellent quality. Couldn’t fault it at all. Staff very friendly & still had time for a...

Managed to get a table without having booked luckily. Service was prompt and courteous. Food was tasty and well presented. Was able to use Blue Light card for discount which added to the enjoyment!

My wife & I took a visit to Prezzo on Clifford Street in York. It was a very stylish well presented eatery where we were greeted very politely and looked after extremely well by a young waiter named Oliver. He was polite, professional and courteous...

Too many good chain restaurants in York to bother going back to this one - sorry! Main course was very average, desserts were poor, presentation was poor as was service. Had to wait for a table - even though we had booked , asked to...

Booked for myself and my daughter for 5.30 as we were on a ghost tour of the city starting just round the corner at 7.30. By 6.45 (!) our food still hadn't arrived and we were told there had been a problem with all the...

I’m not normally a chain restaurant fan, and there are lots of beautiful independent places in York to visit instead, however I have never had such good service as I have in this restaurant. I’ve been a few times when my family visit and the...

Hand's up, I'm generally not a fan of the main chain restaurants so I'm probably somewhat against this place from the off. But we gave it a go. Upshot - it re-confirmed why I don't go to chain restaurants. First, its not great value -...

We decided to have lunch out, Prezzo in centre of York. The staff were friendly and helpful answering questions about a dish on the menu. Drinks were brought promptly. The food was delicious. Will go back again.

Family dinner for my Mum's birthday. Incredibly slow service and then told that we would could only have the table for another 15 minutes as they had another booking (we'd also booked in advance). We'd only just finished our main course and still hadn't received...

We visited at the start of August as part of our family trip to York. The food itself was rather good, and the server was very polite & friendly. However there didn’t appear to be enough staff to actually cover an early evening service and...

Came here for my partners 40th birthday meal with our 3 children. Found us a table upstairs even though it was saying fully booked online. Food was lovely. Had the loveliest waitress, wish i had got her name to write it in this review. Thanks...

OMG!! We've been to lots of Italian restaurants but this is the bloody best!! Amazing food, amazing service and every time we visit York we come here. Never disappointed!! Will highly recommend to anyone visiting York!!

Visited here on an August weekday as a couple and phoned 10 minutes prior to ensure a table. We were accommodated with no issues and had a lovely 2 course meal. The service was great and the food excellent, so we therefore recommend and will...

Visited on Thursday 11th August for lunch before a visit to Jorvik as only a short walk away. Used tesco vouchers for the food, had to pay in full for drinks. I had the salmon pasta and requested it without chillies which they were able...

My partner and I visited Prezzo on the spur of the moment. We walked in, no queue, and was greeted by a young lady named EMILY. This young lady was excellent front of house. We asked for a specific seat in the window, and although...

First time visiting a Prezzo restaurant and found it a lovely place , we were served by Shaquila who provided excellent service, she was the only person waiting on and it did get a little busy but she did a fab job. Our food was...

We visited this primarily because I had a voucher but we were very impressed. The ambience was just right, there was enough spacing between the tables to feel comfortable while still maintaining a lively atmosphere and the service was fantastic (very friendly and helpful guy...

Great food, arrived quickly and Josh was so friendly and attentive. We were in a bit of a rush but had a lovely meal before the theatre, thank you Josh!

Nice restaurant we risked walking in managed to get a table ordered starters one out of the two turned up so we shared asked about the other said it was on its way, we decided to order another of the same and still the starter...

We had a very poor experience when dining at Prezzo York. There was a wait to be assigned a table despite no queue. Our table and chairs looked as if they had been retrieved from a refuse site. Half the items on the menu weren’t...

Went for evening meal whilst on a 3 day break in York - gorgeous meals, decor in restaurant was fab & service great. Definitely visit again.

Visited this restaurant for an evening meal. The food was delicious & very hot. The only downer was the service which was shockingly slow. We ordered a drink which never arrived. We did speak to the manager and advised him of this, he did say...

We booked a table online requesting a window table to celebrate my husbands birthday. We arrived at the restaurant to see there were no window seats we were offered one just to the side. Not happy but didn’t want to spoil the evening. The food...

Visited twice now and have loved both visits. Was served by a man with dreadlocks but cannot remember his name but he was wonderful, really professional and quick. We never sat with an empty glass or finished plates! Had the bruschetta to share and it...

We popped in for lunch. Me, my wife and 2 children. I use a mobility scooter and it was really accessible with enough room inside to park this and sit at the table. The staff were really friendly and helpful. The kids meals were really...

Food was delicious and the wating time was next to nothing. I don't think i have ever tasted Italian food so well made, compliments to the Chef. When in York again we will definately go back for more.