Pretty & Pip in Cotswold

We usually love this café but this morning (Sunday August 25) was disappointing. The coffee was very good but we had to wait about half an hour for it was very unsatisfactory especially as the cafe was not particularly busy. Also, while we used the displayed password, the WiFi was not working.

I’m shocked to read some of the reviews for Pretty and Pip. All I can say is we had a wonderful lunch. This is the 4th time I’ve been in Pretty and Pip over several years. Their Salt Beef sandwiches are amazing, £11, which I think is ok in the current climate. The two ladies serving were lovely and friendly. There were 7 of us and all loved our food and the staff were happy for us to move the tables around accommodate us. Coffee was good too. The cakes looked wonderful too. I certainly wouldn’t want to work in hospitality in this current climate, it can’t be easy with costs going up on ingredients but trying to keep the end product reasonable for customers. I think some people expect too much. Thanks for a lovely lunch, we will be back :)

I took my review down as wanted to ‘sleep on it’ have decided to rewrite as don’t want someone else going thro same experience and having read reviews realise my experience is nor unique My friend and I were waiting for another friend so I ordered a coffee and my friend asked for water and was going to order when our other friend came I exchanged pleasantries with the owner and then he asked if my friend was going to just drink water in a hostile manner when she tried to reply he said ‘I don’t want an argument ‘ and then said sorry was just joking So bizarre and my friend is going thro hell at the moment and we didn’t need this . What’s sad is that three friends of mine won’t go in because of his manner and I have always defended him but I saw first hand how rude and unpleasant he can be . That’s another three that won’t be coming again I notice he always replies to negative reviews defensively I have a really emotional attachment to this property and the garden and this will never go but I won’t ever visit this cafe again .

Every time we stay in the Cotswolds we love to visit this fab coffee shop, our absolute favourite in the area. Sometimes we come for breakfast and then return later for lunch, as their flat whites are second to none and the toasted salt beef sandwiches are simply to die for ! Their sweet treats are a feast for the eyes - you just have to try the kookie pies ! Even on the busiest Saturdays the staff are friendly and efficient, and always find space for us and our small children (and dogs). Great atmosphere and good music selection too - ticks all the boxes for our little family. Looking forward to enjoying their lovely garden again now the weather is getting warmer. Will definitely be back v.soon !

Not sure if my partner and I were at the same cafe as some of the reviewers here as we had a really great experience, fast efficient welcome and ordering on to the main seating area which for a modern space in an old building was very cosy and warm (there was around a 10 minute wait for our beautiful oat flat whites to be delivered but it was very busy with every table taken) We had Sourdough toasted sandwiches which were the best ive ever had, crunchy sourdough and melty cheese yum. We didnt have room for cake but we stopped on way out to take some away, the bald guy was very pleasant and again service was polite and quick. We will defo be back when ever visiting Cotswolds, so much better than an old fashioned tea room.

Nice hot coffee and a good selection of cakes and savouries. Nice atmosphere and friendly staff despite it being a busy Saturday morning of the Cirencester Christmas Street Market. Most lately, haven’t had a good experience of cafes in Cirencester but, for the future, will remember this lovely establishment and will return.

I went to this cafe with my family 8 in total. After settling down at a table I went up with my daughter to order. I started ordering a milkshake, cappuccino, anericano, before I ordered the other drinks I asked for a glass of water for myself this is where it took a nosedive. He tutted and rolled his eyes i looked at him puzzled ge looked at ne and said "are you really going to order just water on this busy Saturday afternoon" i thought he was joking but he actually said it again! I said "excuse me". It all sunk in that he was really saying what i heard! My daughter said she was uncomfortable so I had no hesitation but to say "forget it" I have never experienced such dusgusting rudeness and unprofessionalism from a business owner to me a customer ever! I simply asked for water!!. Shame on you for treating my family like this.

Fantastic Coffee and more - easily the best place to go in Cirencester (and comparable to the absolute best Coffee Shops I have been to anywhere in the UK and beyond). Staff are amazing, and the selection is great. Extra marks for the super cool decor! A total gem :)

Funky cafe with plenty of seating inside and out. Friendly service. Delicious cake and excellent coffee. Would definitely recommend.

This is one of the cafes I visit most weeks in Cirencester and without doubt it is always consistent, the coffees always good the cakes are excellent, the staff are always pleasant and the garden is very nice to sit in, and it’s clean Why not five stars ? Only because I don’t really like the wooden trays the cakes are put on .

We are regulars to Pretty & Pip’s. First and foremost this is a coffee shop and their coffees are the best in Cirencester. We used to go to Cafe Nero but not anymore as we would rather pay more for quality. We also love their open sandwiches and cakes. Recently I tried their sausage roll which is super yummy, fresh and very nice. Their sausage rolls easily beat Greggs sausage rolls by a mile! Looking forward to seeing Phil and Emma and the team at our next visit!

As so many say a really good experience in all ways! The people are really nice, coffee excellent and food delicious.

I ordered a toasted ham sandwich and it came in a towering pile in the middle of a plate each slice of bread was well over half an inch thick and a thick slice of ham was in the middle folded over making the whole well over 1 inch thick & impossible to fit in your mouth. The crust was so hard, I tried disassembling the sandwich to eat one part at a time & cutting it with a knife but it was too difficult to cut. So I left it. At £11+ for this and a cold drink it was poor value. Wholemeal was not offered, sourdough revolution Lechlade who supply them sell wholemeal sourdough, why doesn't this restaurant? Making sourdough from white bread does not make it healthy. The serving staff was great, woman behind the till grumpy & unhelpful.

Awful service from the young lad on the till today. To You would think he would hate his job! I have never felt so uncomfortable and depressed while getting served by him. On the positive side the coffee that the young lady made was beautiful and she gave us a smile once we walked in which was lovely. So thank you for trying to make our experience better but maybe someone should be having words with the boy.

Why does a shop selling tea and cake close at 4.30 in the afternoon? On a busy summer Saturday. We'd just sat down with our tea and cake and were told that they would be closing soon. We didn't have a great experience here. We ordered a slice of bakewell and tea for 2. The tea is literally a small cup of tea - no pot or extra water. When we asked for some extra water the waitress said it would be 50p. The bakewell was lovely and the tea [what there was of it] was good. The courtyard garden was lovely. But the small tea ration and early closing left a bad taste in the mouth. We wouldn't go back.

Had a lovely experience yesterday visiting here with my husband on a day out. Staff were super friendly and when I couldn't decide on which of the three Bueno offerings to go for I went with their suggestion of which was the best one and thoroughly enjoyed. The iced latte was a perfect accompliment! The garden was a lovely sunny lunchtime oasis with a great friendly vibe. Thank you so much to your lovely hardworking team. I hope to return with my daughter next time!

I want to be fair (which is why I have given 3 stars) as I know it's hard for small businesses right now, so I'll list pros and cons: Cons: Very expensive for what it is My pasty was tasteless Could use some upkeep, starting to look shabby My food came out 45 mins after everyone else, nothing done about this. I've worked in customer service and would have offered a free tea or something to apologise. It's very cramped Limited menu (especially for kids) Pros: The lad on till was very friendly They have some nice art The plugs have USB sockets It was warm

Busy spot on a Saturday morning . Bakewell best I’ve ever had . Counter service was excellent and efficient . Floor staff looked slightly flustered due to amount of customers. Really liked it and would recommend.

Lovely eating place in Cirencester. Excellent service and coffee and food outstanding. Having set out to make this review I did read previous reviews before my reviews. The only observation I would make is the responses by the owner. These cynical responses let your establishment down. Sir, grow up quickly please!

Popped in for some lunch. Visitors to Cirencester. Young man at the desk. First thing I noticed food on the counter uncovered? He confidently told us to take a seat at a table. A couple of young waitressses/ waiter walked past us several times. But...

Food was expensive. It was ok but nothing special. There was very little halloumi in the halloumi avocado brioche and we had to really search for the avocado in that and in the chicken brioche. The chicken was fine but not delicious. The service was...

Just happened to come across this place on the way into the town centre of Cirencester. Glad we tried it, excellent staff, food, service. Hygiene and cleanliness couldn't be better. The lunch we had was delicious and good value. Would definitely recommend and revisit when...

Cup of tea with a very tiny sausage roll £8.10! You may ask why I paid it and the answer is simple, I was in shock and just paid. We heard another couple quietly complaining to each other but like me we were too polite...

The 2 coffee's, 2 donuts & 2 sausage rolls (well a medium sized sausage roll cut in half!) came to £24. I don't mind paying for quality and good service, however, the coffee was just so so and the donuts just the usual stodgy, cheap...

Last week I visited this café for a piece of cake and a coffee. The food was very good (quite overpriced but I enjoyed it). However, the atmosphere in the restaurant was shocking. The waitresses are lovely and very accommodating to the customers, but the...

We were pleased to be able to order a bowl of soup at 3pm when other places stopped serving lunch, and was greeted by a smiling friendly staff member who took our order. We sat on the high stools & bench by the window where...

I often stop into here for a coffee, as I know it is a reliable coffee shop for a proper coffee. Slightly higher than average prices however it is competitively priced against the other offerings in Cirencester. Ambiance is relaxed, and the garden is the...

Best cappuccino I’ve ever had …seriously impressed !!!!! Lovely courtyard setting ..will be back ..lovely coffee shop ..why go to Costa ? Xxx

Just popped in here on our way home. Have often walked passed admiring the cakes. It didn't disappoint. Lovely courtyard, nice atmosphere. Don't be put off by some of the unkind bad reviews, it's easier to criticise than to write a fair review.

Should have had second thoughts when I ordered drinks before our meal and for water I was given a paper cup and was told where the tap was for self service. The tap by the way was right next to a table and people there...

Independent cafe, beautiful decor, lovely garden and the cakes and coffee are to die for. But as others have hinted at, the attitude of a senior staff member towards his staff is awful. Watching their nervous faces around him whilst they try so very hard...

The first time in my 74 years I have had to pay extra for butter on an £8.50 sandwich!! We ordered 4 sandwiches, one to take away. The first one arrived over 40 minutes after we sat down, the second one was the wrong order,...

The guy who seemed to be running this place has an attitude problem. Having ordered a bacon sandwich, I asked if they could butter the bread. The guy in charge had a mini rant about their bread being fresh - something I wasn't disputing... I...

Just love this place. The bacon sandwiches, sausage sandwiches and mushrooms on toast are incredible. Today, however I had the summer salad which was very disappointing. Most of it felt like it was out of a tin and I left still feeling hungry, such a...

Called in cirencester on way to Bristol. What a great find, a small quite dark indoor area and amazing, large courtyard leafy green area at back. The menu was just great lots of options of different interesting breads and then different choice of fillings from...

Stopped here on a recent visit to Cirencester, really friendly welcome, suberb coffee and delicious cakes

I'd walked past a few times on my way to another coffee shop but we decided to pop in as we had read reviews and were looking for new dog friendly places and good coffee. We sat in the garden area which is surprisingly large...

Called here for several days running during a stay in Cirencester. Had a friendly welcome. Coffee very good and nice selection of cakes. A bit expensive but not excessive considering overheads these days. Can get really busy and the staff are going all the time.

Very nice bacon sandwiches and lattes. Best we have had in Cirencester for a very long time. Lost a star as the senior and younger staff appear to be on edge and keeping their distance from the senior staff member. That aside……a pleasant lunch.

Food was a bit burnt also the desert was not amazing though very nice staff. It was a decent restaurant but not the best!!!

The coffee in here is great - I can’t fault it. But every time I go in here I am utterly disgusted by the way two of the senior members of staff talk to their colleagues (one lady with glasses and another man with glasses...

great service the staff did really well to accomodate 9 of us including 6 hungry boys. The best hot drink and muffins/croisants I have ever had I think. Price was not cheap but not too bad either given the size and quality. If we are...

Visited on Sat 26th Feb Ordered bacon sandwich on sourdough and sausage sandwich on sourdough. The bacon had clearly been prepared in advance, ditto for the sausages. Meant to be Gloucester Old Spot. Both were as dry as old boots. And does this place know...

What a fabulous coffee/cafe shop! We only came in for a coffee and cake, of which they had a good variety - including gluten free, but a glance at the menu revealed lovely lunch options too. Unfortunately we had already had a large breakfast but...

This was my half way point on a bike ride. Stumbled across it. They could not have been more welcoming which you can't always say when you are on a bike. Lovely garden at the back (for bikes!). Great coffee and muffin. Great atmosphere. Will...

The baguette I ordered was nice enough.....the fig relish was lovely. However, it was stressful queuing so long to order and it must be very annoying for the people on tables near the till area. I think the problem is that there is only one...

I have visited the local Cirencester cafe many times and always been disappointed, hoping there customer care would improve by the manager, but not so . He refused to heat up my sons croissant and last visit, had to wait 25 minutes for a hot...

The service was efficient and friendly. Food and drink was exceptional. I would highly recommend anyone in the local area to visit. (The artwork is bloody brilliant too!)

Just before Christmas my mum was charged 50p to dilute a too strong cup of tea with hot water, that is outrageous! She was also given a specialty tea without asking! There are plenty of other tea shops in Ciren, this one now avoided.

I stopped here for a cup of tea with my mum on a day visit to Cirencester. The staff were extremely friendly and smily and there were lots of lovely cakes on offer. I had seen pics of the fun looking outside area, but understandably,...

Delighted to find a wide choice of excellent vegan cakes here, together with a vegan cheese baguette offering, which was very tasty. Very smooth and flavoursome coffee and helpful and friendly staff rounded off a satisfying lunch visit.

Last day of our week long holiday in the Cotswolds and we visited Cirencester for the Charter Market and the Antiques and Collectables market in the Corn Hall. We decided to stop for coffee and breakfast at Pretty and Pip as we had had coffee...

Food was good, if pricey, but tea came as a teabag in a cup of hot water. When asked for some more hot water to top up we were told there would be a charge! They clearly don’t want to encourage people to come back...

Very friendly staff; dog friendly and lots of vegan options. Probably the best vegan brownie I have ever tasted. A regular haunt for me now. A must visit in Cirencester.

I went with a friend when they first opened. You may like the food here but I know two young girls who were bullied to the point of tears in this café so I will no longer go here.

First rate coffee and food. The staff are very friendlys and the shop has a wonderfully relaxed vibe. The fritata was just the right size, with the salad for a lunchtime.

Two teas, bacon sandwich ( bacon was not the best)and a croissant at £14 was on the expensive side so as our tea had cooled whilst waiting for the sandwich we asked for some hot water to top it up but unbelievably was charged another...

My husband and I have eaten a lot of cookies, so when we say P&P’s are the best (or at least amongst the best) that’s a high accolade! We had a chocolate orange one and a Nutella one and they were divine. We also had...

Friendly place for lunch with a fantastic choice of the menu. It was so hard to choose what to have. The baguettes were delicious and my son loved the chorizo sausage roll. The cakes were fantastic! All the staff were very welcoming and it had...

Lovely little place, sat outside with the dogs in a lovely rear garden seating area. Little sun trap but plenty of shade. Had a salted beef toastie which was amazing!

We stumbled across Pretty & Pip when walking around Cirencester. It's a lovely independent cafe with a wide selection of food (salads, baguettes, breakfast, cakes, rolls, etc.) and drinks (tea, coffee, juice, smoothies, soft drinks, etc.). The staff were extremely friendly and appeared to be...

Unfortunately this was a poor first time visit. The cafe looks great and some lovely funky artwork. Service was a bit of a miss and let down the whole experience. My parents ordered some hot water and milk (they don’t do caffeine anymore) and also...

This independent cafe has a secret garden behind it which is lovely. There is plenty of space and some cover from the weather too. The coffee, pastries, cakes and food are great. Service is good too. One of the best cafes in Cirencester.

Lovely garden and really friendly staff, owner led place. eaten here five times now and never had a bad bit of food. Dog friendly as well

What a great place! Fantastic coffee and food. We sat in the garden and it was beautiful. Service was good and the staff were very friendly.

We went for coffee several times. Good coffee, good cakes and a nice garden area which is partially covered in.

Fabulous place, the staff were friendly, the food fantastic. Locally owned and operated, a quality you simply don't get from chain cafes. Highly recommended.

A very nice independent cafe which has gone to great efforts to be covid safe. Great coffee and cake. Well worth a visit, vastly superior to Costa or Starbucks

Sunday morning server was very rude and aggressive (short dark hair and glasses). If I hadn't been with family then I'd have walked out. If you don't like people don't work in the service industry. Young lady who brought out our order was friendly and...

These guys really do go above and beyond the call of duty. Super friendly and happy to answer any questions. Best toasties weve had & a banging espresso! Best coffee in Ciren!!!!!!!

Amazing Coffee, lovely pastry’s. 💋 The decor is lovely and stylish, and our coffee was fabulous. Sadly the staff looked like cardboard cut outs, not chatty or looking like they enjoy there work or like each other. Would have been nice to hear some laughter,...

We went a group of 4 it was really busy at the time but the staff were great and found us a table in 5 minutes. Lovely choice of food we all has different toastier and all said how delicious it was. All Staff were...

Fabulous coffee, amazing sour dough, very friendly staff, great vibe, wish we’d found this on the doorstep day we arrived here rather than our last day!

Lovely pasties and delightful muffins, however disappointing attitude following a request for hot water to accompany tea. Due to wait for hot food, my tea was lukewarm and on asking for hot water to enable me to have hot tea with the muffin, I was...

This is a really nice contemporary cafe with a garden area at the back. We ordered a chicken and chorizo empanada - excellent. The salt beef and melted cheese sourdough sandwich was nice when it came but, unfortunately it got forgotten for a long time...

The staff were friendly and the food was ok. Decidedly average but not bad. Disappointing that we were expected to eat lunch without plates and clear our own tables but the real fly in the ointment was the dreadful coffee. A small cup of mud...

Great coffee, super vibe and gorgeous courtyard. Although I didn’t eat anything, everything looked absolutely delicious. They have gluten-free and vegetarian options also. Next time I shall definitely be coming have a bite to eat!

Great coffee and fabulous fresh blueberry muffin Just the ticket 1st thing this morning I’ll be back ! Andrew

Stopped for a late lunch stop here after a morning of exploring Cirencester. Delicious sandwich options - I opted for the salami and emmental baguette which was very generous with its fillings. The raspberry and white chocolate muffin was absolutely divine; we also brought a...

Cute little cafe with hidden back garden. We had cappuccinos and chocolate brownies, they were both superb.

Emma and Phillip have worked hard to re-invent the range of food and drinks available at Pretty & Pip in order to re-open this Summer, once lockdown eased. It has paid off! With indoor seating as issue they have made the most of their garden,...

The second you cross the sill, you know you're in for a treat: an amazing display of snacks & treats, freshly brewed coffee and smiling staff. The salted beef sandwich is magnificent !! Their back yard is meticulously looked after with covid safe arrangements. An...

Great little cafe in the capital of the Cotswolds. Family run, locally sourced coffee and cakes, wonderful garden and competitive prices. Currently operating limited hours due to COVID 19, but don’t let that put you off. Best coffee in Cirencester

We dropped in at Pretty & Pip as we were looking for lunch. The cakes, muffins and rolls in the window looked very convincing and therefore we decided to give it a go. The team was friendly, and swift. The cafe has taken good Covid-19...

We had a nice light lunch (filled baguettes) here during our first visit to Cirencester. The garden seating area is very nicely done and we thoroughly enjoyed our visit.

Bought a raspberry lemonade iced tea, and it taste like cheap perfume, with some random floating bits of lavender. Just and absolute rip off for £3.50. Won’t be buying from this cafe again.

This cafe by far has the best coffee in Cirencester. My partner is very fussy with coffee and he rates it very highly. Their muffins and cakes are also very tasty.

When cafes are open again this is the first place I’ll head for! The coffee is first class and the muffins scrumptious I’ve also had the most delicious tomato and basil soup I’ve ever tasted here it comes served up with some great sourdough. There’s...

Great to see such passion for their coffee. Dropped in last Sunday afternoon and enjoyed 2 exceptional Flat Whites. Truly OCD about their coffee. Will detour here whenever in the Cotswolds!

Called in for coffee & cake. Good choice of cakes and excellent coffee. Very friendly and efficient.

I visited Pretty and Pip on a weekday lunch time and had the most delicious muffin and yummy warming hot chocolate. I can't wait to go back and try more things, everything looked so tempting!

We went here on Saturday and Sunday whilst visiting Cirencester. Lovely coffee! The staff were so friendly and lovely to our Bernese dog when we visited. Gave us some tips of places to go and wrote us a little map. Really helpful. We didn’t haven’t...

Friendly staff, best coffee in Cirencester and great food... muffins are amazing and shall certainly visit again.

If you are in Cirencester head for Pretty and Pip in Castle street. It’s a great place to relax, with friends , family and loved ones. Great coffee, lovely cakes and I would recommend the soup at lunchtime. So give a try , you will...

WOW, the salted beef sour dough sandwich was the best sandwich we’ve ever had, utterly delicious. The raspberry muffin was also fantastic, tasty, light and fluffy. Thank you for a lovely lunch - highly recommend. All the staff were lovely too.

Great menu, great decor - I really wanted to like this place! However, disinterested staff, shambolic service and a wait of forty minutes for a hot sourdough sandwich took the shine off what should have been a great experience. The sandwich was good but come...

Could not have been happier to find this little gem. Lunch menu was perfect, choice of baguettes and sandwiches with a Homemade soup on the specials. Bread was incredibly fresh and homemade tomato soup was amazing! Really lovely staff, fab decor and very clean. Makes...

pretty and Pip is located in Castle street Cirencester it’s a great place to meet for coffee or a light lunch. We recently visited and had the home made leek and potato soup with sourdough bread. It was definitely a winter warmer and was delicious....

A lovely little modern cafe with nice coffee and a good menu. I was surprised to see cakes by the till on display uncovered though and it did put me off eating any. I'd definitely go back and I'd recommend it to friends though.

Dog friendly, bike friendly and people friendly. We've been to P&P quite a bit and really like it. The food is tasty, the staff are lovely and the decor is really nice. We often do some work over a coffee and the tables are great...